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External Drive Won't Mount in macOS
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- Опубліковано 3 сер 2024
- Use these terminal commands to force mount your external hard drive or flash drive for "Could not mount…" disk errors in macOS. Often solves "mount failed with 72" and "mount failed with 71" errors as well.
1. Run this command to locate the drive you want to mount. Note it's [file system] and [disk number]:
diskutil list
2. Create a mount point (enter your Mac's admin password):
sudo mkdir /Volumes/mount
3. Run this command w/info from step 1:
sudo mount -t [file system] /dev/disk[disk number] /Volumes/mount
NOTE: "[file system]" and "disk[disk number]" should be replaced with the exact name of the drive you want to mount from step 1.
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USE THESE MOUNT COMMANDS BASED ON YOUR FILE SYSTEM
sudo mount -t ntfs /dev/disk[disk number] /Volumes/mount
sudo mount -t apfs /dev/disk[disk number] /Volumes/mount
sudo mount -t exfat /dev/disk[disk number] /Volumes/mount
sudo mount -t hfs+ /dev/disk[disk number] /Volumes/mount
sudo mount -t hfsplus /dev/disk[disk number] /Volumes/mount
sudo mount -t fat32 /dev/disk[disk number] /Volumes/mount
sudo mount -t NFS /dev/disk[disk number] /Volumes/mount
sudo mount -t Btrfs /dev/disk[disk number] /Volumes/mount
sudo mount -t XFS /dev/disk[disk number] /Volumes/mount
sudo mount -t ext2 /dev/disk[disk number] /Volumes/mount
ALTERNATE MOUNT COMMANDS:
sudo diskutil mount disk[disk number]
sudo diskutil mount /dev/disk[disk number]
sudo diskutil mount force /dev/disk[disk number]
sudo mount -t [fileSystem] -o force,rw /dev/disk[disk number] /Volumes/mount
sudo mount -t /dev/disk[disk number]
OTHER HELPFUL COMMANDS:
diskutil verifyDisk /dev/disk[disk number]
diskutil repairDisk /dev/disk[disk number]
CHECK FOR DISK ISSUES:
sudo fsck_[file system] -f /dev/disk[disk number]
GRANT READ/WRITE PERMISSION:
sudo chmod 600 /dev/disk[disk number]
BACKUP TO AN OFFSITE SOLUTION SUCH AS BACKBLAZE:
secure.backblaze.com/r/05lue6
UNMOUNT HARD DRIVE BEFORE UNPLUGGING
Sometimes forcing a drive to unmount is required and it's important to eject or unmount external drives BEFORE physically unplugging them to avoid potential data loss or damage. You can right-click to Eject a drive OR drag and drop the drive's icon onto the trash in macOS. This command will unmount the drive.
diskutil unmount /dev/disk[disk number]
diskutil unmount /Volumes/mount (replace mount with your location)
HOW TO FIND DISK NUMBER & FILE SYSTEM IN SYSTEM INFORMATION:
If your disk is plugged into a USB hub/dongle, your device info may appear in "Storage" in the left nav of About this Mac… More Info… System Report… Storage. You will see FileSystem and BSD Name at the top - use both in the Terminal Commands to mount the disk. BSD Name = disk[disk number]. Alternately, your disk information may appear in Thunderbolt/USB4 or USB, or Card Reader if it is a Compact Flash card.
THIRD-PARTY HFS+ FILE SYSTEM SOLUTION
You may need to install a third-party hfsplus filesystem driver. One popular option is the "osxfuse" package, which includes a hfsplus filesystem driver. Note that you'll need to have Homebrew installed to use the "brew" command. You can install Homebrew by following the instructions at brew.sh/.
Terminal Command:
brew install osxfuse
sudo mkdir /Volumes/mount
sudo /usr/local/bin/mount -t hfsplus /dev/disk[number] /Volumes/mount
WHEN ALL ELSE FAILS:
If your disk is unreachable, which is very rare, these commands are a LAST RESORT and will ERASE ALL DATA on the drive and reformat it in the file system you command:
sudo diskutil eraseDisk [fileSystem] "[name your disk]" /dev/disk[number]
• replace [fileSystem] with your preference.
• replace [name your disk] with the name you want to assign to your disk
• replace [number] with the number supplied by System Report or diskutil list command
sudo diskutil eraseDisk apfs "[name your disk]" /dev/disk[number]
sudo diskutil eraseDisk hfsplus "[name your disk]" /dev/disk[number]
sudo diskutil eraseDisk exfat "[name your disk]" /dev/disk[number]
----------
Video Chapters:
----------
00:00 The Problem
00:30 Step 1: Open System Report
01:17 Step 2: User Terminal to Make a Directory
02:04 Step 3: User Terminal Force Mount the Drive
02:50 Success: Compact Flash Card Mounts
03:08 Repeat for External Hard Drive
04:13 Wrapping Up
ANNOTATION
March 12, 2024
- updated useful commands, simplified steps
July 28, 2023
- Additional ways to get disk info in pinned comment
July 15, 2023
- added unmount info
April 05, 2023
- alternate way to find disk info in system report - storage
- added chapters
March 28, 2023
- 3rd party file systems with Homebrew
February 27, 2023
- added new commands for finding disk info
January 31, 2023
- added erase commands
January 13, 2023
- added other file systems
- added mount failed with 72 and 71 tags
![How to Fix External Hard Drive Not Showing Up on Mac? [6 Methods]](/img/n.gif)
*READ ME Before Asking for Help*
*STEP 1:* Open the Terminal (Applications > Utilities > Terminal) and run the following command:
"diskutil list"
*STEP 2:* Copy & paste the results of the 'diskutil list' in a new comment.
*STEP 3:* Include the disk name that you are trying to access.
*STEP 4:* Include the commands you tried and the results.
*SUPPORT THE CHANNEL:*
paypal.me/jonopay
- Data recovery and restoration costs as much as $1,000. If you feel like you are getting a portion of that value from this video, please consider sending a tip to paypal.me/jonopay.
Thanks,
Jono
*Video Chapters:*
----------
00:00 The Problem
00:30 Step 1: Open System Report
01:17 Step 2: User Terminal to Make a Directory
02:04 Step 3: User Terminal Force Mount the Drive
02:50 Success: Compact Flash Card Mounts
03:08 Repeat for External Hard Drive
04:13 Wrapping Up
*ALTERNATE METHODS TO FIND DISK INFORMATION W/EXAMPLES*
Method #1: Disk Utility
Screenshot showing system information (1) and disk name (2):
bit.ly/3rQe3yU
*Method #2: System Information App:*
1. Open System Information.app (/Applications/Utilities/System Information.app)
4. Select USB (1)
5. Choose the USB Bus where your drive is connected (2)
6. Get File System and Disk Name (3)
*Screenshot of System Information.app:*
bit.ly/3Qd1l7t
*INSTALL NTFS DRIVER FOR MAC*
macOS Ventura seems to have a problem with mounting NTFS drives due to a missing NTFS driver. The solution is to install NTFS-3G, a third-party NTFS driver.
*STEP 01: Install HOMEBREW:*
If you don't have Homebrew installed, you can follow the installation instructions at brew.sh/.
*STEP 02: Install NTFS-3G:*
Once you have Homebrew installed, open Terminal and enter the following command to install the NTFS-3G driver:
brew install --cask ntfs-3g
*STEP 03: MOUNT THE DISK*
After the installation is complete, you can mount the disk using the following command(s), replace "[diskNumber]" and "[mountPoint]" with the correct disk name and mount point for your drive:
sudo mount -t ntfs-3g /dev/[diskNumber] /Volumes/[mountPoint]
sudo /usr/local/bin/ntfs-3g /dev/disk4s2 /Volumes/mount -olocal -oallow_other
*You may also try the previous mount command after installing NTFS-3G:*
sudo mount -t ntfs /dev/[diskNumber] /Volumes/[mountPoint]
Hello! please help i'm having this error → mount: exec /Library/Filesystems/ntfs.fs/Contents/Resources/mount_ntfs for /Volumes/mount: No such file or directory
mount: /Volumes/mount failed with 72
Device Identifier: disk4s1
Device Node: /dev/disk4s1
Whole: No
Part of Whole: disk4
Volume Name: Seagate Backup Plus Drive
Mounted: No
Partition Type: Windows_NTFS
File System Personality: iboysoft_NTFS
Type (Bundle): iboysoft_NTFS
Name (User Visible): Windows NTFS
OS Can Be Installed: No
Media Type: Generic
Protocol: USB
SMART Status: Not Supported
Volume UUID: AF525150-AEE8-4A93-B5FB-78A13F5C6396
Partition Offset: 1048576 Bytes (2048 512-Byte-Device-Blocks)
Disk Size: 2.0 TB (2000395698176 Bytes) (exactly 3907022848 512-Byte-Units)
Device Block Size: 512 Bytes
Volume Total Space: 0 B (0 Bytes) (exactly 0 512-Byte-Units)
Volume Free Space: 0 B (0 Bytes) (exactly 0 512-Byte-Units)
Media OS Use Only: No
Media Read-Only: No
Volume Read-Only: Not applicable (not mounted)
Device Location: External
Removable Media: Fixed
Solid State: Info not available
@@squiglylines run the command “diskutil list” and paste the results here. Which disk number are you trying to mount?
It looks like you may. It have run the mkdir command first. Or you did, but have the wrong diskNumber
@@WePiphany
/dev/disk0 (internal, physical):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *251.0 GB disk0
1: Apple_APFS_ISC Container disk1 524.3 MB disk0s1
2: Apple_APFS Container disk3 245.1 GB disk0s2
3: Apple_APFS_Recovery Container disk2 5.4 GB disk0s3
/dev/disk3 (synthesized):
#: TYPE NAME SIZE IDENTIFIER
0: APFS Container Scheme - +245.1 GB disk3
Physical Store disk0s2
1: APFS Volume Macintosh HD 10.1 GB disk3s1
2: APFS Snapshot com.apple.os.update-... 10.1 GB disk3s1s1
3: APFS Volume Preboot 6.1 GB disk3s2
4: APFS Volume Recovery 985.6 MB disk3s3
5: APFS Volume Data 61.2 GB disk3s5
6: APFS Volume VM 20.5 KB disk3s6
/dev/disk4 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: FDisk_partition_scheme *2.0 TB disk4
1: Windows_NTFS Seagate Backup Plus ... 2.0 TB disk4s1
disk4s1 is the disk number i am trying to mount.
WOW!! CAN'T THANK YOU ENOUGH! our wedding photos were on a USB drive which accidentally unplugged from the computer and when I plugged it back in, it wasn't showing up and it wouldn't mount, so I thought our photos were gone forever! this fixed it and have backed them up to my computer and the cloud now. THANK YOU!
Wow!! What an amazing comment. I am so glad this video has helped so many people, and especially in this scenario with something so precious. Good thinking to back up too.
Thanks a tonn for making this tutorial. This really helped me mount my 6TB external HDD. You are really amazing! Thank you!
🤓
Glad to hear this worked for you. Please share your disk information and commands that worked for you so others in your same situation can try.
Wow, thank you. I have been struggling with this all day. It seems that it's finally worked because of your helpful video
Terrific! Might be a good time to copy data to a new drive now that you have access.
Thank you so much. I was really concerned when my external hard disk was not mounting. Checked many forums and articles, none of them helped. Finally I was able to mount after watching your video. And surprisingly the disk is mounting by itself without following your commands. Not sure how, but seems like it has repaired.
Congrats! I suggest you back up your data to something like Backblaze (secure.backblaze.com/r/05lue6) so that your data is always safe.
Jono, the file system for my external drive is showing as " Journaled HFS+" In this case, should the mount command be "sudo mount -t hfsplus /dev/disk[disk number] /Volumes/mount"? The details of my external drive is showing as having 2 capacities in the USB status when I click on the external drive: one is named EFI and the other is the name of my drive. Both have file systems which are different and the BSD names are different. In terms of my issue, I can see my external drive in Disk Utilities, but it's just failing to mount. This problem occurred very recently.
When I inserted the command with the file system HFS+ rather than the word "Plus" it gave the following response:
usage: mount [-dfrkuvw] [-o options] [-t external_type] special mount_point
mount [-adfrkuvw] [-t external_type]
mount [-dfrkuvw] special | mount_point
What does this mean and what do I do now since the disk still failed to mount?
Hi @fuitallis. Yes, "sudo mount -t hfsplus /dev/disk[disk number] /Volumes/mount" would be the correct command, however you must run the mkdir command first in Terminal. Did you do that?
As a next step, please enter the following command into termainl: diskutil list
Paste the results of that command here.
@@WePiphany Yes, I did. I got an error when I used "hfsplus" but not when I used the actual system file personality, "Journaled HFS+"
@@WePiphany I am having the same issue as above. results of diskutil list:
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *251.0 GB disk0
1: EFI EFI 314.6 MB disk0s1
2: Apple_APFS Container disk1 250.7 GB disk0s2
/dev/disk1 (synthesized):
#: TYPE NAME SIZE IDENTIFIER
0: APFS Container Scheme - +250.7 GB disk1
Physical Store disk0s2
1: APFS Volume Macintosh HD - Data 191.3 GB disk1s1
2: APFS Volume Preboot 2.0 GB disk1s2
3: APFS Volume Recovery 1.1 GB disk1s3
4: APFS Volume VM 20.5 KB disk1s4
5: APFS Volume Macintosh HD 8.8 GB disk1s5
6: APFS Snapshot com.apple.os.update-... 8.8 GB disk1s5s1
@@23skidoo10 try these commands first:
ALTERNATE MOUNT COMMANDS:
sudo diskutil mount disk[disk number]
sudo diskutil mount /dev/disk[disk number]
sudo diskutil mount force /dev/disk[disk number]
If those fail, there is a section in the video comments about using a 3rd party solution. It’s a bit technical, but beginning steps are in the video comment
@@WePiphany I have the same problem with my WD passport for Mac and I tried the secondALTERNATE MOUNT Commands , and the result said mounted successfully and I noticed my external drive getting abit warm (instead of cold all those time) .. But Still no display of the drive on my mac. What should I do from here, please please please :). Thank you so much for your help
% sudo diskutil mountDisk disk6
Volume(s) mounted successfully
% diskutil list
/dev/disk6 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: *2.0 TB disk6
Followed this step-by step with my Seagate external hard drive and it showed "/Volumes/mount failed with 71"
any help will be greatly appreciated!
Please provide the info requested in the READ ME comment pinned below the video.
I’m getting the same thing, did you ever find a fix for it ?
same!
i have the same problem :/
@@djsportschuh i had the same problem, but i noticed my disk had two names, disk5s1 and disk5s2, i got the error on the first one, but could mount the disk using the second name
You are an absolute LEGEND!!! I thought I lost an entire short film due to a corrupt external SSD (lesson learned the hard way to back everything up XD). The SSD is now mounted and all my files are there. THANK YOU SO MUCH for the clear and concise video.
Putting this on my resumé :) Thanks for the nice comment!
THANK YOU SO MUCH!!! I HAVE GONE TO SEVERAL VIDEOS AND YOUR VIDEO WAS CLEAR AND IT WORKED!!! SUBSCRIBED!!!
Thank you for the sub! Please share a link to this video everywhere this might help others get their drives back.
You saved my life yet again. This happened with my 14TB WD Drive and I got it back up and running! It works for me when I do the first part with making a directory and then the second external drive part. Thank you thank you thank you.
Awesome! Hope it didn't take too long to figure this out and get your data back. I suggest you back up your data to something like Backblaze (secure.backblaze.com/r/05lue6) so that your data is always safe.
Thank you! I had a USB 2.0 thumb drive formatted in MS-DOS (FAT32) that suddenly wouldn't mount. Followed these steps and voila ... now it does. Much appreciated!
Glad to hear you got access to your drive again! Please share this video in all the places you searched before arriving here so we can help more people.
Massive thanks from me too! You saved me a lot of time and also money. This is the second time this problem has happened to me and sadly the first time I was led to having to download Recover Apps etc and paying!!!
Just to add for anyone reading this, I initially had a problem pop-up with "mount: /Volumes/mount busy with 72".
My WD hard drive was being scanned by a recovery app when I was following this tutorial so I just stopped that and it did the job!
Great to hear! Thank you for sharing the additional details.
I am facing the same issue. This Is the error I am getting [mount: /Volumes/mount failed with 72] when I run [sudo mount -t hfsplus /dev/disk2s2 /Volumes/mount]. I am currently using MacOS Ventura the latest one and my drive file system is HFS+. here are the drive details : My Passport 25E2:
Capacity: 4 TB (40,00,75,25,99,040 bytes)
Removable Media: No
BSD Name: disk2
Logical Unit: 0
Partition Map Type: GPT (GUID Partition Table)
SMART status: Verified
USB Interface: 0
Volumes:
EFI:
Capacity: 209.7 MB (20,97,15,200 bytes)
File System: MS-DOS FAT32
BSD Name: disk2s1
Content: EFI
Volume UUID: 0E239BC6-F960-3107-89CF-1C97F78BB46B
disk2s2:
Capacity: 4 TB (40,00,40,75,97,056 bytes)
File System: HFS+
BSD Name: disk2s2
Content: Apple_HFS
@@throughalensproductions4420 I’m getting the same issue, did you find a way to fix it ?
Looked over forums for hours attempting to mount my corrupt windows partition so i could salvage my data. Found this and skimmed through but was done in less than a minute. Thanks.
Glad you got access to your HD again. How did you find the video?
Would be really awesome for this channel and the other folks in the forums if you can share a link to this video as a follow up post.
My windows partition is also corrupted how did you fix it
@@Aadhi2564 provide the info in the pinned READ ME comment. Try running disk first aid in disk utility too.
@@WePiphany sir question? is it safe to perform a FIRST AID cause it says (it will check the volume for errors. It will then repair the volume if necessary)
. my question is when the repair is done successfully all the files in my drive will be intact and nothings missing?😇
You are the best my brother, this is the best storage mount tutorial i ever seen and it's really works for me 🤗🙏
Thank you, really glad to hear that you got your drive back! Please share the video everywhere people are struggling with this issue.
This just saved me, thank you!
Backing up contents as we speak. JFIY A modal popped up saying "You can still open or copy files on the disk, but you can't save changes to files on the disk. Back up the disk and reformat it as soon as you can."
You shouldn’t need to reformat, but that is something to address after fully backing up.
I had no hope and I thought some issue is there with my USB cable but this video saved me. Thank you so much :)
This is why this video is here. Enjoy the reclaimed data! Back it up.
Thanks you so much for this. My Samsung SSDs always worked on my Mac till a few weeks ago. Since then I thought all hope was lost when it comes to connecting them to back up and transfer files with my Mac till I watched and executed the procedure demonstrated in you video. I liked, commented and subbed for that haha have a great day!
“Comment of the month!” Thanks for the sub! Any idea what caused the issue? macOS upgrade? Multiple computers? Unplugged before ejected?
This literally saved me! Thanks so much for laying this out! Worked like a charm. I appreciate you. I'm subscribed now. You're amazing!
Thank you for the sub! I'm growing this channel one helped person at a time. Please share the video as it seems to be helping a lot of people get their data back.
You are a superstar... :) Thanks a ton for this. Was really worried to do this with my brand new 2TB HDD. But it worked like a charm.
Glad to hear it worked out.
@@WePiphany One QQ.. is there a way to make it work permanently? I’ve to repeat these steps each time I connect the hdd
@@nandankumar2450 I have noticed that for some devices, it is permanent. For others it is not. A good solution is to create a shortcut and then trigger it from Siri or keyboard to run the moint command support.apple.com/guide/shortcuts-mac/intro-to-shortcuts-apdf22b0444c/mac
Saved my life! I have a 4TB Samsung T7 that I used this process with and it solved the issue. So so thankful!
Welcome back to your data!! Glad this helped. Please share and like if you haven’t. I also suggest an external offsite backup solution such as backblaze (link in video description). The drive should work as expected the next time you plug in, but make sure you have all the critical data you need just in case, and back up ASSP.
Thank’s for this very good tutorial, been looking for this for a while now. Will try it for sure cause I have 3 usb disks that are unmountable. Awesome work man!
You got this. Get that data back. If you need additional help, check the pinned READ ME comment below this video for details.
Thank you for your support Henri!!!!
I have tried all the commands in the description box. I keep getting errors like these: mes/mount: No such file or directory
mount: /Volumes/mount failed with 72
Mount the volume in the "standard" place (/Volumes), unless an optional
"custom" mount point is specified.
Volume on disk2s1 failed to mount
If you think the volume is supported but damaged, try the "readOnly" option
The thing is that my hard drive mounts just fine on my PC, but not on my Mac. It used to mount on my Mac, but for some reason it stopped. Is there anything else I can do?
Please see pinned comment with instructions.
This worked. After trying various tips in other forums, this method seemed to work. Thanks very much
Excellent. Please share this everywhere. Let’s reclaim the world’s lost data :)
Thanks a lot! I've tried a lot of ways to try to get my hard drive show up on my Mac. None of the methods worked. After do it your way it worked! Thanks
Another victory!! Nice job implementing the commands. I recommend backing the drive up to a new disk and a cloud solution such as backblaze. (Try a free month at backblaze w/ my affiliate link: secure.backblaze.com/r/05lue6 it is $94 for unlimited backup per year after free month)
I’ve been using backblaze so I have a physical backup and an off-site backup, in case of a natural disaster that would destroy my physical files.
This was so helpful! You are a God send, thanks so much!
Another victory! Now that you have access to your drive, I suggest you back it up to something like Backblaze (secure.backblaze.com/r/05lue6) so that your data is always safe.
Thank you so much. I tried so many things to mount my Kobo reader. This works!
Jono, great video but need some help. Have a M1 mac book pro with a 8TB Seagate usb drive connected. The larger partition of 7TB is unmounted. Tried first aid and did not work. Your solution shows mounting the drive to your computer which I simply don’t have that kind of space. I’m estimating that 3 of the 7TB is currently used on this partition. What would you suggest?
The drive doesn’t mount in to your computer; mounting just means you can see and access the drive. Great question.
The prescribed commands will work as long as the disk number and file system are correct.
Provide the info in the pinned READ ME comment if you need additional help.
Hey I'm following your instruction to a t and it's not mounting. The file type is HFS+, so I'm putting that in, but it's still not mounting and after I hit enter it says this:
usage: mount [-dfrkuvw] [-o options] [-t external_type] special mount_point
mount [-adfrkuvw] [-t external_type]
mount [-dfrkuvw] special | mount_point
Please copy and paste the exact disk number and file system from system report AND the output from this command: "diskutil list"
Also, please copy and paste the exact commands and the resulting error from terminal. This will help me assist you quicker.
For HFS+, the mount command should start as follows: "sudo mount -t hfsplus " but only if the disk and or partitions you need to mount are HFS+, assuming there may be partitions.
Thanks a tons for making this tutorial. This really save my external HDD after a week
Glad to hear you got access to your data. I suggest you back up your data to something like Backblaze (secure.backblaze.com/r/05lue6) so that your data is always safe. Always eject the disk before unplugging it..
@@WePiphany bro. I just unmount the drive. again getting the same issue. do I need to run the code in the terminal every time i connect the drive ? is there any permanent solution ?
@@amalmadawa it is usually a permanent solution. Mount it again and then run disk first aid in Applications > Utilizites > Disk Utility. Then, make sure you eject the drive in Finder before unplugging the drive.
You can use this command to see what processes are currently accessing your drive:
sudo lsof | grep /Volumes/disk[disk number]
Replace "[disk number]" with your disk number, such as disk3s1 or disk4s2, etc.
hey @WePiphany can you help? when I type diskutil list and press enter and NOTHING happens on my M1. When I go close it it opens a window and says "Do you want to terminate running processes in this window?" and even if I go back and don't terminate nothing happens. I have used Diskutil command in the past with no issues. If I open Disk Utitlity it will open a spinning wheel. My external opens normally on my other Macbook. help?!?!?
I’d restart first and quit all apps. Plug in drive. Then try terminal again. If diskutil list still fails, you can use System Report to get the disk info. Then, run the mkdir and mount commands.
Thank you so much!! I've tried every other solution I could find online and this was the only one that worked!
My goodness, you saved my bacon dude! Thank you so much. Much love coming to you
Thx for the nice comment! Really glad this work for you!
Hi! Whenever I try to mount my SSD it says: invalid file system. I tried every option you listed and none of them worked. I also can't find the file system in the system report. In disc utility it says that the file system is apfs. I tried typing it in the terminal as well but that didn't work either. Is there some different code for apfs systems?
In terminal, enter this command:
diskutil list
Copy and paste what you see here.
Only way for me to help is if you provide a screenshot of your system report and the commands you used and the results. These requirements are outlined in the *READ ME* comment.
Thanks so much! This was exactly what I needed. Kudos :)
Kudos to you for working through some technical commands and getting access to your drive back. Please share the video in your networks.
Man, really appreciate that video. 2 min and my problem solved
That is a speed record here :) glad you got your data back. Run disk first aid and always remember to eject the disk before unplugging to prevent data loss.
Hi there, My seagate external HD has a File system name of "Case-Sensitive Journaled HFS+" I entered that in and got an error 16 opening. Does that mean the external drive is shot? Thank you!
Your drive is fine, it will work, with the correct commands. To get started, paste the results of the command “diskutil list” here.
Not all heroes wear capes, and you Jono are a f***king hero!!!!!
Thank you, thank you, thank you!!!!
Glad to hear you got things working!
New comment of the day!
You are the man thank you so much. Tried so many other things🎉
Glad you got access to your HD. It is a tedious process in the sense that a single wrong character or space or number can derail the entire process. Lots of folks struggle with this.
Thank you. You made my Day. I was stuck with copying data after an event. 20 128gb memmory cards. I was using multiple card readers at sam time. But finally your video solved issue. Now I can go to sleep.
Turn off the alarm. Let the sun wake you. Good luck with all the data. Share what you’re making here in the comments - sounds massive!
I’ve been where you are. Brings me great joy that this video has helped you out.
Have tried everything. External WD EasyStore still not mounting. Tried HomeBrew and OSXFuse but I guess OSXFuse isn't supported anymore, Homne Brew suggested macFuse, so I installed that but mounting commands still don't work. Are there any other third parties that can help? thanks.
See reply to your other comment.
Thank you so much for sharing these tips, saved me!
Awesome. Back up that data while you can. Link to backblaze secure.backblaze.com/r/05lue6 - $99 /yr and your data is always up to date. This is what I use.
I want to say thank you so much, this helped me, you are brilliant!
COMMENT OF THE WEEK!! I am glad to hear this worked - enjoy the data and make a back up. I suggest an off site solution such as backblaze. secure.backblaze.com/r/05lue6
$99/yr and your data is always backed up and available.
Bundle of Thanks by your way i fixed my drive mount issue on mac .. Superb Video Thanks Man
Love to hear these kinds of comments! Thanks! Working on a new version based on the 1,000+ comments and 60,000+ views on this video.
Worked great on Mac Os Sonoma and a 18TB Seagate ExFat Drive. Thank you!
That is fantastic! Be sure to eject the disk before unplugging it to avoid a relapse.
Worked for me as well. Thanks a lot👍🏼☺️
Glad you got access to your data. I suggest you back up your data to something like Backblaze (secure.backblaze.com/r/05lue6) for safer keeping incase you lose access to the drive again. It is what I use personally to keep my data backed up constantly. Link is my affiliate link where I think you get a discount or trial.
Hi, my file system is UFSD_NTFSCOMPR and i use the code i receive an error /Volumes/mount: No such file or directory
mount: /Volumes/mount failed with 72, can you help me?
Follow directions in pinned comment
I hope you'll see this, firstly thank you for finally fixing this issue after I lost hope, this truly is the best video on this topic!
This however only works on a specific user on my macbook which I assume is the administrator one. When I try to use these commands on my usual user, Terminal says X is not in the sudoers file. This incident will be reported.
When I try the su root command, I get this error" su: Sorry"
Do you happen to know a way around this?
Can you please copy and paste the full command and results for the scenario that it is not working?
I need to see the command you enter, the result of the command and the disk info.
May need to enable root user to do what you want.
what happens if you don't see the drive at all in the finder sidebar? Recently my WD Time Machine backup drive stopped working. When I plug it in now, the light on the drive flashes, but it is not showing up in the finder. When I hover my pointer over the backup drive in the top menu, I just get a beachball and then CleanMyMac pops up a System UI Server failed to respond . (running m1 iMac with latest Ventura update)
Follow the steps in the video. If you don’t resolve the issue, provide the info requested at the top of the ***READ ME*** comment.
From your desktop, go to Finder (menu) > Settings > Sidebar. Make sure that External disks is checked in the Locations options.
densivd
I used Max 3 pro. i couldn't see my 2T seagate but in system report shown there. What can i do to get my file out of there.
Provide results of command “diskutil list” here.
You just saved my life! OMG thank you so much!
This is the comment of the year! Glad you got access. Consider making a copy or backup now that you have access. You will likely need to repeat this process each time this disk is disconnect and reconnected.
Hi Jono, mine was in ExFAT and i'm doing exactly as your steps. Still it couldn't mount to my macbook, any idea on what to do next about it. Thank you in advance.
Can you copy and paste exactly what System Information appears for File System & BSD Name?
@@WePiphany i’ve done it, but still cant shows up. I tried to my microsoft laptop it works just fine 😭
@@SynsterGates666 can you copy and paste here, in this comment, what the File System & BSD Name are? Also, paste the commands you are using? I'll see if I can catch a mistake, it's usually something little that is easy to overlook.
If possible, paste here what you see in Terminal after running the command, or share a link to a screenshot of everything.
Also, did you try running disk utility - First Aid in macOS? Does that run?
Thank you thank you!!!! I saved some precious videos and photos off a pooched Western Digital drive. Also now I feel like a really fancy coder.
Glad to hear. Back it up as soon as you can.
thank you so much!!!! I super appreciate it. I have been trying to access drive for hours!!!!!!
Really glad it worked for you. Please share a link to this video so we can help more people get their hard drives back.
Consider backing up your drive to an off-site solution as soon as you get access to your drive. I personally use Backlaze, this is my affiliate link to try it for free: secure.backblaze.com/r/05lue6
Hi Jono
Thank you for being so supportive
I really appreciate your support for everyone here.
Unfortunately, I can't fix it.
I have two partitions in my external hard drive.
My mac can read one of them, and the file system is MS-DOS FAT 32.
and the one that needs to be fixed is a Journaled HFS+.
And this is what happened:
sudo mount -t Journaled /dev/disk2s1 /Volumes/mount
mount: exec /Library/Filesystems/Journaled.fs/Contents/Resources/mount_Journaled for /Volumes/mount: No such file or directory
mount: /Volumes/mount failed with 72
I think the problem is that you are using "-t Journaled" which is not a real file system, and that is likely causing the error.
TRY THIS EXACTLY (Copy and Paste each comamnd)
sudo mkdir /Volumes/external
sudo mount -t hfsplus /dev/disk2s1 /Volumes/external
@@WePiphany Same error
mount: exec /Library/Filesystems/hfsplus.fs/Contents/Resources/mount_hfsplus for /Volumes/external: No such file or directory
mount: /Volumes/external failed with 72
Can we fix this?
@@KhaledHussein-qo3qr It looks like you aren't in the right directory to start off with, try changing into the directory where Volumes/external exists with the "cd" command
This may not be possible. If the volume was mounted, it could be dragged into terminal, from Finder, at which point terminal would have the correct direct path. It is worth a try though. What exactly would the cd command be, given the comment above?
I have below error. Please help!
mount_msdos: /dev/disk5s1: Input/output error
mount: /Volumes/mount failed with 71
See the pinned REAM ME comment.
Hello, I have an external drive which has 4 partitions,
/dev/disk4 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: FDisk_partition_scheme *1.0 TB disk4
1: DOS_FAT_32 209.7 MB disk4s1
2: Apple_HFS 107.4 GB disk4s2
3: Windows_NTFS Macbook Air 446.3 GB disk4s3
4: Apple_HFS Macbook Pro 446.3 GB disk4s5
will I have to mount each partition separately? though I tried doing that, had no success so far.
sudo mount -t hfs /dev/disk4s2 /Volumes/guggu
GetMasterBlock: Error 5 from read; amount=-1, wanted=512
GetMasterBlock: Error 5 from read; amount=-1, wanted=512
mount_hfs: error on mount(): error = -1.
mount_hfs: Input/output error
mount: /Volumes/guggu failed with 1
Yes, you likely will need to mount each partition. Start with the top disk, then do each one after that, one at a time using the same commands. You only have to run the mkdir command the first time, then after that, just run the mount command for each partition. (JFYI, you can select, copy and paste in terminal - this makes it easy to mount the other partitions, just remember to change the disk name after pasting.
This video saved me! however, would you happen to know why i have to repeat this process every single time i connect my external ssd? once i mount it i can use it without any problem, however, when i eject and plug the sdd again it always always shows as not mounted and i have to enter the command once again. Any ideas on why this happens everytime? thank you!
After you get it mounted, try running disk first aid in application > utilities > disk utility.
After that, make sure you are using right-click > eject or drag HD icon to trash before unplugging the drive.
hey i have samsung ssd t7 1TB apfs
from starting I using in only my MacBook
one day i was using it and editing in fcpx and suddenly my mac got hang then i restart my mac then ssd not shown up but shows in disk utility and not mounted and i cant mount it again and not first aid also
it has all my important data so please suggest me if you know how to solve this problem
Provide info in the pinned READ ME comment.
Hi there! I have a 4 TB WD external hdd, half being occupied with my stuff/backups/photos etc, while it was working with my mac perfectly, since I made an OS update started acting weird. Was copying some huge files (20gb+) on it and it gave me an error, after that I couldn't mount it, nor on mac os, nor on windows 10. after 1,5 days in cmd i recovered it so it mounts and can copy to/from it on windows, but my mac sees it as an empty 4tb hdd, have anyone seen something like this before? mentioning that other external drives work (tuxera 2021.1)
Did you run Disk First Aid on it in macOS > Applications > Disk Utility?
Alternately, you can run these commands in macOS Terminal (replace [disk number] with your disk's real number):
diskutil verifyDisk /dev/disk[disk number]
diskutil repairDisk /dev/disk[disk number]
Hey man great vid but I’m having trouble I put in all that you said but I got back
Mount_apfs volume could not be mounted input/output error Failed with 74
Any clue why that could be the case?
Follow steps in ***READ ME*** comment so I can see what is happening.
Okay I’m going through the process now but I realized my drive says “Uninitialized” instead of an example “ExFat” could that be why?
@@PedroPerezYT yes. Is it a new disk?
No unfortunately not. I lost power and so the external drive ejected prematurely. After that I wasn’t able to access the drive. It said “this disk cannot be read by this computer”. I took It to Best Buy and they said it needed to be replaced. So regardless of the work I do in terminal I would be screwed?
@@PedroPerezYT does it appear in disk utility? Can you run first aid? Can you please provide the requested screenshots in the pinned READ ME? I think we can get it back, but I want to see all the info. Link to screen grab from system info report AND/or from terminal command "diskutil list"
Are you using it on the same computer as before?
Worked for me with ExFAT, thank you!
Awesome! Back up your drive. Backblaze lib know below.
Hello there. Thank you for your video. I followed the same exact steps, but an "EFI" drive only appeared, and there were no files on the EFI's hard disk. Have I lost my data, or is there something missing?
With your drive plugged in, open Terminal and run the command “diskutil list” and paste the results here. That is step 1.
how can I do it if my external disk is using APFS? thank you
The command for APFS is in the video comments. Run the following commands, replacing the [disk number] with your correct disk number:
sudo mkdir /Volumes/mount
sudo mount -t apfs /dev/disk[disk number] /Volumes/mount
disk[disk number] will be something like disk0s3. IF you aren't sure, run the command "diskutil list" and paste the results here.
mount_msdos: Unsupported sector size (0)
mount: /Volumes/mount failed with 71
any help with this error
@@christianbranham provide the entire command and results you used. Also provide results of “diskutil list”
So happy to find this video and I've gone through the steps but still no luck. When trying to follow directions I get the following; mount: /Volumes/mount failed with 71".
I can see the external HDD in Disk Utility but the Volume is greyed out. I've tried running these commands in Terminal but the mounting fails. I can hear the HDD fans start, but no response. Just the "mount: /Volumes/mount failed with 71" Thoughts? WD 6TB External Drive
Can you try the commands, but start your Mac in safe mode first? Give that a quick try while I am here and let me know if it works.
It's giving me the same error.
How I can use terminal in safe mode? The terminal now show for me in this way.
I managed to run the terminal in safe mode. but, any command appears: “command not found”
no command with “sudo” works in safe mode
@@MatheusBertoluci hmmm, OK. Try the same command, but remove "sudo". Alternately, you can create a new temporary user account and they logging into macOS in the new temporary account, then run terminal.
If you are on macOS Ventura, and the drive is formatted as NTFS, you may need to instal a 3rd-party nfs driver. Look in the ***READ ME*** comment, and video description for info on how to instal the drive.
What does this mean?
volume could not be mounted: Inappropriate file type or format
mount: /Volumes/mount failed with 65
The filesystem in your command is incorrect. Check the lined READ ME comment.
An absolute life saver! THANK YOU!
You are welcome. Back up that data. Backblaze is what I prefer. Share the video, let’s resurrect 50,000 more HDs!!
I was able to created the first mount and it shows as EFI when I change the name from msdos to what shows for me (Journaled HFS+) I get a error usage
I need to see the results of this command: "diskutil list"
This command should work for you, once we have the correct disk number:
sudo mkdir /Volumes/mount
sudo mount -t hfsplus /dev/disk[disk number] /Volumes/mount
disk[disk number] needs to be updated with your correct disk number which will be in the results of the 'diskutil list' command.
Really Useful！
Its giving "mount failed with 71" error. Any clue how to fix that?
Reply with details in ***READ ME*** comment below video.
hey i have samsung ssd t7
one day i was using it and editing in fcpx and suddenly my mac got hang then i restart my mac then ssd not shown up but shows in disk utility and not mounted and i cant mount it again and not first aid also
it has all my important data so please suggest me if you know how to solve this problem
Open Terminal app (Applications > Utilities > Terminal) and run this command:
"diskutil list"
Paste the results here.
Thanks, you saved my day :)
Enjoy the data :) You may have to repeat this process next time you plug in. It is a good time to clone to a new drive if you can - make a new backup to a cloud platform as well.
Worked great...thank you sharing
Another drive saved!
man !! you saved my life thank you so much 😍
What was your disk number and file system? Might help someone else who comes along and sees your comment.
@@WePiphany i am using an imac m1 , I jusy bought anew hd and transferred all my data from my old imac and i forgot to erase my new hd , when i connected my hd to my new imac it wouldn’t appear or either accept the mount option , i saw your video just followed the tips
First i knew my hd disk number and format type
Then i paste the first command
Then i paste the second command and changed the format type and disk no
That’s it
Hi Jono, thanks for your video! Will I need to do this everytime I connect the external drive? It worked, and I was able to use the external drive, but when I unmount and connect it again, it has the same issue and won't mount unless I do this all over again :(
For some drives it is automatic the next time you plug it in. For others, it has to be repeated. Save the commands that worked in a text doc on your desktop for quick reference.
Really glad to hear that it work for you!!! Nothing like getting back to important data when it appears to be lost. Can you share your disk info, file system and commands used for other people who find this video.
Hi Jono, I am having this issue with my external G-tech G dock Ev which I have set up to a raid 1. I have 2020 mbp and everything was fine and then I updated the OS system to Ventura. Now I cant mount the drives and just get an error saying "the disk you attached was not readable by this computer" Then gives me the option to eject,ignore or initialise. I need access to the files on the ex drives so can't initialise. I can see both drives in disk utility however the mount button is grey out, and each drive say zero KB and uninitilased. Could you help? I've tried following this video but my system report looks different for thunderbolts drives vs USB.
What does the system report provide for the diskNumber and file system?
@@WePiphany This is all that come up,
Thunderbolt Bus 0:
Vendor Name: Apple Inc.
Device Name: MacBook Pro
UID:
Route String: 0
Firmware Version: 86.0
Domain UUID:
Port:
Status: No device connected
Link Status: 0x101
Speed: Up to 40Gb/s x1
Current Link Width: 0x1
Receptacle: 2
Link Controller Firmware Version: 1.38.0
Port:
Status: No device connected
Link Status: 0x101
Speed: Up to 40Gb/s x1
Current Link Width: 0x1
Receptacle: 1
Link Controller Firmware Version: 1.38.0
@@philquinnellphotography what do you see in Terminal if you enter “diskutil list”? Can you run disk first aid in Disk Utility?
What was the driver used for before? Where was it connected before? If you get info on the disk - with disk icon selected in Finder, press CMD i - is it locked or anything like that?
Can to boot from the external disk or is it strictly a back up drive?
@@WePiphany Thanks for your help on this! This is what I see in Terminal below /dev/disk2 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: *0 B disk2
/dev/disk3 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: *0 B disk3
Both disks are there but no data on them it seems but I know there is. The 2 drives are set up in raid 1 so files in first drive are being mirrored to second drive.
I had them connected to my iMac before which they still work on and I can see the files. They did work on my mbp up untill I updated the OS to ventura. They don't appear in my finder, only in disk utility but as per previous comment zero kb in both drives.
They are files which I use for work so I can't format the drives as I need the data on them. Also why they are set to raid 1 as they are important
@@philquinnellphotography this all sorts makes sense. Ventura has new disk format support. This situation is a bit unique in that it’s a raid and a format not supported by Ventura. Show 0 bytes on disk is strange. You could try the mkdir and sudo mount commands - but you’ll need to get the fileSystem info from your iMac, since your MBP with Ventura isn’t showing that info.
Hey Jono, I need ideas how to fix this permenatily. I have my main editing computer that's a windows custom built. I also have my Macbook Air that I'm using for on the go editing. The SSD I'm using is about two yers old and was set up on windows. Should I get a new one, set it up on Mac and it work on Windows? I'm having to force mount it almost everytime.
Thanks
Austin
What is your file system? NTFS?
@@WePiphany no, Exfat
@@austingordon7061 ok. So the exfat specific commands do work on macOS. The next thing you must do is eject the disk properly from macOS and/or Windows BEFORE unplugging it.
Try to go from Mac to windows and back, but ALWAYS properly eject the disk from each operating system before unplugging.
There are many variables to eliminate - this process is step 1.
Hello Jono, Its showing "invalid file system." error..please help.
I directly entered "sudo mount -t ExFAT /dev/disk2s3 /Volumes/mount' as i wasnt having any card reader connected
Please provide the results of the terminal command "diskutil list" and the commands and results you tried. Paste that here.
Hi - Do you know if these instructions work with APFS File system - I am getting an error message 'No such file or directory' failed with 66
I am starting to see a lot of APFS errors lately in the comments. Not sure why. Could be recent macOS updates? Something is going on. Paste the results of “diskutil list” here.
@@WePiphany /dev/disk5 (synthesized):
#: TYPE NAME SIZE IDENTIFIER
0: APFS Container Scheme - +1000.0 GB disk5
Physical Store disk4s2
1: APFS Volume KB Photo Library SSD 354.5 GB disk5s1
karl@karls-mac-mini ~ % sudo mkdir /Volumes/mount
Password:
karl@karls-mac-mini ~ % sudo mount -t APFS /dev/disk5s1 /Volumes/mount
mount_APFS: volume could not be mounted: No such file or directory
mount: /Volumes/mount failed with 66
karl@karls-mac-mini ~ %
@@karlborgelt try this - mounting both disks - do either mount? You can also try to commands in the video description and pinned comment to repair and run disk first aid.
sudo mkdir /Volumes/newplace
sudo mount -t apfs /dev/disk4s2 /Volumes/newplace
sudo mount -t apfs /dev/disk5s1 /Volumes/newplace
Also, try the command without specifying the file system, as follows:
sudo mount /dev/disk4s2 /Volumes/newplace
sudo mount /dev/disk5s1 /Volumes/newplace
@@WePiphany Thanks for the advice Jono - I thought I had replied yesterday but seems didn't hit send. I tried the above and both still dont work. Any final ideas before I erase this SSD and start again? Thanks again for your help!
Only other options are to try while booted into safe mode, or try from a different computer. Or, create a bootable macOS drive on an external drive, install an old macOS (Ventura) on that drive, then try booting from that external drive and see if you can access this drive.
It can be recovered, but it’s hard to do without hands on it myself. If the data is important, you can send it out for recovery from a data recovery service.
I suspect Windows computer or other Mac can load the drive. Ask a friend maybe?
Hello, I read your pinned description comments, I tried ALL the commands from there, still doesn't work.
FileSystem: UFSD_NTFS, disk4s1.
sudo mount -t UFSD_NTFS /dev/disk4s1 /Volumes/mount was
I get this: mount: /Volumes/mount failed with 1.
Tried the verify and repair commands and got this: "A whole disk must be specified".
Though my ipad can mount my hdd, also my old windows laptop, but out of nowhere my mac stopped mounting. Any ideas?
I do not see the mkdir command first, that has to be first command, then mount command.
Try using just ntfs as the file system, instead of ufsd_ntfs
sudo mkdir /Volumes/newPlace
sudo mount -t ntfs /dev/disk4s1 /Volumes/newPlace
If that fails, try these file systems:
sudo mount -t apfs /dev/disk4s1] /Volumes/newPlace
sudo mount -t NFS /dev/disk4s1 /Volumes/newPlace
If you just unplug the device without ejecting it from the previous device, it can cause problems in macOS. Usually, if/when you go from another computer or device that CAN see an external drive, AND THEN to another device that CANNOT see the external HD, there is a process that was left running during the previous connection.
I am not familiar with Windows, BUT you should be able to plug the HD back into Windows, and run similar commands and diagnostics on it, and make sure the disk is properly ejected.
Hello @Jono Young many thanks for doing this tutorial. Please would it be possible to contact you privately, I would like to explain in detail the issue I'm encountering with my external Hard Drive. I tried the command line, but after I've entered "enter", i had to re-enter my admin password again, after that i got this result "command not found".
Reply with details in ***READ ME*** comment below video. Most likely a typo.
Mine says: mount_msdos: /dev/disk6s2 on /Volumes/mount: Invalid argument
mount: /Volumes/mount failed with 71 . Didn't work for me
Please provide the info in the pinned read me comment.
Thank you times x1000 it works - people needing help, it works, follow along carefully - thank you
Comment of the week! Thanks for the kind words Frank!!
Thanks a lot for making this video it really help me to mount my 2 TB HD. You are really so amazing, Thanks you so much..
Excellent. Please share the video in your network.
Hi there find you video very useful for commands. However I have a very strange problem with macOS Monterey (running on iMac late 2015). Disk shows up in system information through USB. Although it sees the disk it does not see the filesystem or partition. DiskUtil does not see the disk at all. Not mounted or unmounted or anything. When I boot in recovery mode and launch Diskutil it does see it mounted. Also when I plug this disk in my apple M1 MacBook Pro the disk mounts and has no problems. Any advise? I know for sure it must have something to do with Monterey.
Also when I try to mount with your command it give I get this message "volume could not be mounted: Operation not permitted
mount: /Volumes/mount failed with 77"
My Passport 0730:
Product ID: 0x0730
Vendor ID: 0x1058 (Western Digital Technologies, Inc.)
Version: 10.16
Serial Number: 575841314535314A4E333539
Speed: Up to 5 Gb/s
Manufacturer: Western Digital
Location ID: 0x14800000 / 3
Current Available (mA): 900
Current Required (mA): 896
Extra Operating Current (mA): 0
Media:
BSD Name: disk2
Logical Unit: 0
SMART status: Verified
USB Interface: 0
Can you provide the disk info - name and file system that you can get when plugged into the M1 MBP.we can use the info provided from M1 to get Monterey to mount the disk.
@@RealAn7i this sounds like a read and write issue. Terminal can be used to force read and write once we get the system info from the M1 MBP.
@@WePiphany
My Passport 0730:
Product ID: 0x0730
Vendor ID: 0x1058 (Western Digital Technologies, Inc.)
Version: 10.16
Serial Number: 575841314535314A4E333539
Speed: Up to 5 Gb/s
Manufacturer: Western Digital
Location ID: 0x00224000 / 7
Current Available (mA): 900
Current Required (mA): 896
Extra Operating Current (mA): 0
Media:
My Passport 0730:
Capacity: 500,07 GB (500.074.283.008 bytes)
Removable Media: No
BSD Name: disk4
Logical Unit: 0
Partition Map Type: GPT (GUID Partition Table)
SMART status: Verified
USB Interface: 0
Volumes:
EFI:
Capacity: 209,7 MB (209.715.200 bytes)
File System: MS-DOS FAT32
BSD Name: disk4s1
Content: EFI
Volume UUID: 0E239BC6-F960-3107-89CF-1C97F78BB46B
disk4s2:
Capacity: 499,73 GB (499.730.309.120 bytes)
BSD Name: disk4s2
Content: Apple_APFS
I've successfully used this method. But, several of my video files just gone missing/corrupted (zero KB files). Do you know how to fix this?
Thanks!
If the drive is recovered and accessible, try running disk first aid on the drive. If the files are zero K after that, it may be a problem with the original source file where the file didn’t fill save to the drive. I’ve had this happen with random files over the years. Try searching for the file names in macOS to see if others come up.
@@WePiphany what do you mean by searching in macOS? I already search it on finder and spotlight, but the file didn't come up...
@HiraCloud I see. I was hoping there were other instances of the file name that were duplicates or original files that would appear in search. There are many causes of zero Kb files - from aliases to cache files to a transfer being interrupted. Can you go back to the original Mac where the files were created and search/look for the files there? What video editor was used to create the files? Could they be saved to a cloud storage location?
@@WePiphany i shot the video with my camera and copy the video files to the macbook that i'm using right now, and i already formatted the SD card. Then, i copy the videos to my SSD and edit it there with premiere pro. The video files that i'm looking for is the RAW video that i shot with my camera.
@HiraCloud I understand. If you already deleted the RAW files from your camera’s SD card, you may be out of luck. Premier Pro has default locations where it saves files - you could try creating a new premier project, import new RAW footage, and see where it saves files by default. It’s a shot in the dark at this point.
Having access to the drive is all this video aims to fix. After that, there are so many variables.
Jono thanks, but when i try to mount more than 1 disk, it mounts all but only let me access the last mounted
Are you mounting multiple external hard drives are plugged in at the same time, or multiple partitions in a single drive?
So helpful, thanks
You are welcome, glad it was helpful.
When I put the sudo mkdir in says command not found? Help
Terminal is finicky at best. Can you copy and paste here, the exact command you are typing in Terminal and the output you get when you press enter.
I think I almost got it thanks for pointing me to the right direction
Awesome. You can do it. If you run into errors, post your commands and the results of the command. Sharing the results of “diskutil list” helps too.
@@WePiphany I just tried it a couple of times and a couple different things. I give the drive permission to make changes, it looks like everything is going to work and then it doesn't. I even reached out to someone to who works at a mac store and he asked the genius bar and they were stumped lol
Tried many things, and this one workd. Thanks!
@@fernandamoreno5583 really glad to hear that you got your data back. Remember to always eject the drive before unplugging it to avoid future mounting issues. Thanks for the nice comment. Please share this video everywhere else that might help other people.
can you plz with my issue my prob is my os x base system im having a issue mounting mines it has the finder icon there and i prompted diskutil list etc
/dev/disk0 (internal, physical):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *500.1 GB disk0
1: EFI EFI 209.7 MB disk0s1
2: Apple_HFS OS X Base System 356.8 GB disk0s2
3: Apple_Boot Recovery HD 650.0 MB disk0s3
4: Apple_HFS 7 72.1 GB disk0s4
5: Apple_HFS windows 70.1 GB disk0s5
/dev/disk1 (internal, physical):
#: TYPE NAME SIZE IDENTIFIER
0: Apple_partition_scheme *802.8 MB disk1
1: Apple_partition_map 32.3 KB disk1s1
2: Apple_HFS Burn Folder 802.2 MB disk1s2
my issue is wth the disk0s1 can you help thx
its the physical vol mac os ext journeled
I think you will need to mount more than just disk0s1, as it appears that your files are on the larger partitions.
Try running these commands first:
diskutil mount /dev/disk0s1
diskutil mount /dev/disk0s2
diskutil mount /dev/disk0s3
diskutil mount /dev/disk0s4
diskutil mount /dev/disk0s5
Paste the command and the result here, if it fails.
Hi Jono. I tried this method but no luck mounting. My external hard drive file system name is Journaled HFS+ so I put that in but nothing.
Also, when I go to the card reader tab it only shows the built in SD card reader information.
I’m using a MacBook Pro with Monterey 12.6.6
Any assistances would be TREMENDOUSLY-APPRECIATED!!
Proved the details in the pinned READ ME comment
@@WePiphany I can't add a screenshot but here's the info you requested.
Step 1: USB; G-Drive Slim; File Name: Journaled HFS+ BSD Name: disk4s2
Step 2:
sudo: /ust/local/bin/mount: command not found
ilanahernandezbeacon@Ilanas-MBP ~ % diskutil list
/dev/disko (internal, physical):
TYPE NAME
SIZE
IDENTIFIER
0:
GUID_partition_scheme
*500.3 GB
disko
1:
Apple_APFS_ISC Container disk1
524.3 MB
diskOs1
Apple_APFS Container disk3
494.4 GB
diskos2
3:
Apple_APFS_Recovery Container disk2
5.4 GB
diskOs3
/dev/disk3 (synthesized):
#:
TYPE NAME
SIZE
IDENTIFIER
0: APFS Container Scheme -
+494.4 GB
disk3
Physical Store diskos2
1:
APFS Volume Macintosh HD - Data
27.4 GB
disk3s1
2:
APFS Volume Macintosh HD
9.9 GB
disk3s3
3:
APFS Snapshot com.apple.os.update-…
9.9 GB
disk3s3s1
4:
APFS Volume Preboot
5.7 GB
disk3s4
5:
APFS Volume Recovery
886.1 MB
disk3s5
6:
APFS Volume VM
20.5 КВ
disk3s6
Step 3:
macfuse was successfully installed!
ilanahernandezbeacon@Ilanas-MBP ~ % sudo mkdir /Volumes/mount
Password:
ilanahernandezbeacon@Ilanas-MBP ~ % sudo /us/local/bin/mount -t hfsplus /dev/disk4s2 /Volume/mount
sudo: /us/local/bin/mount: command not found ilanahernandezbeacon@Ilanas-MBP ~ % diskutil list
Unfortunately, this is what I get
sudo mount -t exfat /dev/disk4s2 /Volumes/mount
Executing: /usr/bin/kmutil load -p /System/Library/Extensions/exfat.kext
mount_exfat: /dev/disk4s2 on /Volumes/mount: Invalid argument
mount: /Volumes/mount failed with 71
Any suggestions?
Please follow the suggestions in the ***READ ME*** comment. I need links to screenshots of the system info or the terminal commands in the READ ME to assist further.
Dear Jono, I'm using G-drive 1 TB; it is almost full, and I have a problem with access to it now; it is not recognized by pc. I found its location in my mac by checking system reports as File System: Journaled HFS+. I typed your codes as sudo mkdir /Volumes/mount and then wrote sudo mount -t HFS /dev/disk2s2 /Volumes/mount, but the terminal said:
GetMasterBlock: Error 16 opening /dev/rdisk2s2
GetMasterBlock: Error 16 opening /dev/rdisk2s2
mount_hfs: error on mount(): error = -1.
mount_HFS: Resource busy
Do you have any suggestions? Many thanks for your help.
Also, when I tried alternative command like this: sudo diskutil mount force /dev/disk2s2/Volumes
it said: Usage: diskutil mount [readOnly] [-mountPoint Path] DiskIdentifier|DeviceNode
Mount will mount the volume in the "standard" place (/Volumes), unless
an optional mount point is specified. Can you help?
Also tried this without success: sudo mount -t hfsplus /dev/disk2s2 /Volumes/external
mount: exec /Library/Filesystems/hfsplus.fs/Contents/Resources/mount_hfsplus for /Volumes/external: No such file or directory
192:~ safabaris$
Please run the command "diskutil list" and put the results here.
It appears that the drive was unplugged without ejecting it first. This can result in a process being stopped before it is done, leaving the disk "busy" trying to complete the interrupted process.
First, try running an unmount command as follows:
diskutil unmount /dev/disk2s2
Also, and/or next, try running these commands:
diskutil verifyDisk /dev/disk2s2
diskutil repairDisk /dev/disk2s2
When you run these commands, if they fail, please paste the command and results here.
how about if drive I want to mount is 1tb and my main mac drive only has 200gb ?
External drives can be any size. This video will work as long as the disk number and file system are correct.
This worked like a charm!
Another victory! Back up your files. I suggest backblaze in addition to physical backups.
This have been working for me with a Lacie Rugged disk on my new mac. Trying to load the same disk on a old Macbooc, Terminal says "Resource busy". What to do?
If you can load it on another Mac, do that, then make sure to eject the disk correctly. Also, if you can mount it in another mac, you can run disk utility to repair permissions and run the unmount command in the video comments. There is an app or process running between the one mac that can load the drive and the drive itself. Check activity Monitor for any process running that may have the drive busy. Could be Time Machine or a back up task or something copying, etc.
Thanks!@@WePiphanyI dont understand this fully! Its a problem every time my computer is restarted, or my disk are unplugged and plugged in again. Is there any way to make the solution permanent?
@@palmartintvete6586 so far, it has been permanent on each computer and hard drive I've run the command on. Try running Disk First Aid on your mac's start up drive in Disk Utility. Then run through the mount commands again, and it should stick.
Thank you, that worked, but I did notice the drive has to be force mounted again once I've ejected it. Is that the norm?
Usually, it will automatically mount after this. Try unmounting the disks using the unmount commands (in vidoe description) then mount them again. That may cycle it so it becomes automatic. Be sure to always eject the disks before physically unplugging them.
@@WePiphany Thank you so much, again. They're working just fine now. Oh and yes, I'm definitely making sure to eject them before unplugging.