Is the NEW Away Luggage Design Worth the Hype?
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- Опубліковано 10 сер 2023
- Join Lauren from It's the Kellys as she takes on the challenge of determining whether the new Away carry-on luggage design lives up to all the buzz! In this comprehensive review, Lauren puts the new Away luggage design head-to-head with the classic old design, giving you an in-depth comparison that will help you make an informed decision for your travel needs.
🧳 Away Carry-On Luggage Review 🧳
Lauren dives deep into the world of travel essentials, focusing on the highly anticipated new design by Away. She examines the sleek aesthetics, enhanced features, and practicality of the updated model. Is it a game-changer or just a gimmick? Lauren's got the answers!
🆕 Away New Design vs. Old Design 🆕
Curious about the differences between the new and old Away luggage designs? Lauren provides side-by-side comparisons that showcase the evolution of this travel essential. From exterior design to interior organization, no detail goes unnoticed in this review.
🌍 Best International Carry-On Luggage 🌍
If you're a jet-setter, you know the importance of a reliable carry-on companion. Lauren evaluates the new Away luggage's suitability for international travel, ensuring you have all the information you need before your next adventure.
🎒 It's the Kellys Away Luggage Review 🎒
The It's the Kellys team is dedicated to delivering honest and thorough reviews, and this luggage review is no exception. Lauren's insightful commentary and hands-on testing give you an authentic look at the new Away carry-on design.
Whether you're a frequent traveler, a weekend explorer, or just looking for the best carry-on luggage, this review has got you covered. Join Lauren and the It's the Kellys team in this exciting journey of exploration and discovery!
#awaytravel #AwayLuggageReview #ItsTheKellysAway #itsthekellys #NewAwayLuggage #BestCarryOnLuggage #TravelEssentials #LuggageComparison #TravelSmart #ExploreWithLauren #TravelInStyle #LuggageUpgrade
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Tell me your thoughts on the Away new redesign vs the old design? Share your thoughts below!
Yeh, that's a no for me dog. Gotta say, love your dedication to purposely ruin a $350 suitcase. I bet your neighbors are like "Look Harold, she's out throwing her luggage around again". Oh, off topic but I love that sweater you are wearing.
😂😂 and we just moved there not too long ago, so they are probably so confused.
And thank you! It’s a set from Amazon! amzn.to/3OvzTzk
Hahaha, ya gotta love Harold. Reminds me of Gladys from Bewitched. Hilarious!
This! She is the MVP! 🙌🏾
Thank you for sacrificing the untouched beauty of the luggage to test durability for our curiosity. ❤ You are awesome!!
I think the glossy finish probably shows scratches more. Still disappointing especially at the price point. Thanks.
But if the polycarbonate shell is the same as my old one, it’s wayyyyy worse.
I bought the older version back when everyone was promoting it. I have used it without significant damage. I did also get the battery option and the battery stays fully charged between trips and holds a charge well when in use. The battery is slim but there are probably smaller portable chargers available. I do carry it in my purse if I think I'll need it on the go. The newer version is beautiful but the shiny surface is just asking for scratches. The extra interior pockets are nice but you can't put too much in them.
I’m so glad yours has been good to you 💕 I still like the damage on the glossy finish more than the polycarbonate! Looks better from far away :)
thanks for the review - I'm always curious about the away brand. total side note: I love your outfit/look in this video - absolutely beautiful!!
Thank you!
That is such a shame. I'm so so grateful for your July video, because I've been on several work trips with it and it looks brand new. The only scratches are on the metal caps (which is exactly what happened during your durability test, and what the caps are for!) July is cheaper too!
Nobody can compare to July’s durability!
I loved the battery section, so many times in long layovers the battery came in great. I wished they did a front pocket
A portable charger is definitely in my top 3 essentials for travel, I just don’t need it attached to my luggage
I bought into they hype. I got the redesign and agree it’s not worth the money but love it bc it’s what I wanted. And based your on amazing reviews I got a cover to protect it a little. 😀
Thanks for showing the comparisons. Glad I didn't get the original carry on now. This helps me make my decision!
So happy to help!
Great review !!! My heart bleed a little when you started throwing it around 😂😂😂
My bank account bled when I did that 😂
Thanks, I have the original Away design and absolutely love it. I got a great deal on both carry on sizes in 2020 so I’ve had them for about 3 years and they’ve been workhorses for me. I’ve taken them on many, many flights. They’ve been checked a few times (rarely) and carried on dozens and dozens of times. Mine still look good. A few minor scratches but that’s to be expected. My last hard shell ended up with a massive dent in the corner (Delsey) but no similar issues with Away. Additionally I can fit so much in them. Agree on the batteries - there are useless. I can throw a lighter, more compact battery in my purse and i have no need for a battery in my luggage. That said, I don’t see any reason to get a new one!
I’m so glad its worked out for you!
loved the review. What is your favorite bag of all those behind you? The Monos?
Stay tuned! My top bags of 2023 is coming out next week :)
I love your reviews
You’re zipper sounds as gives me asmr
I had the old Away carry-on with portable battery. I agreed with you, it was a hassle to keep removing it for the planes and it did not charged that well, I had to get adaptor cord for my phone and charges kind of slow. It was not worth it. But I did see another commentor that has no issue with it. Keep in mind too with all the fast charging phones now, it will not do that. Their carry-on with the laptop pockret is a nice idea but that takes up too much room away from packing. Besides, my laptop goes into my personal and not in the overhead bin.. I had issue with the wheels on my carry-on, it was dragging on 2 of them and not rolling and the compression pad frame broke. Trolley handle was a little loose/jiggly. Wished I found your channel before.
I reviewed their one with the pro bag years ago (my first review on here ever) and disliked it because of the pocket and lack of space!
My first question... is Brian ever going to get his shoe back??😂
😂😂
I retuened my away that I wanted to try but now i am not sure what to get instead. I loved the compression on the away and the wheels, but I'm not sure I'm completely sold yet on hard side and the handle was blah. Do you think monos would be better? I watch all your videos but I can't decide lol
The compression on away isn’t as good as Monos or July. So if compression is what you’re going for, plus durability, they will be best!
Before you did the real world test on your sidewalk, I disliked the Away bag because of its glossy finish. I noticed it showed fingerprints unlike the original matte Away bag. Although a close up of the original Away bag showed scratches, these were not noticeable at all from a distance. I think the original Away bag looks classy whereas the glossy one looks cheap. After you did the real world test on the new Away bag, I wouldn't have that bag even for free. Great review by the way !!
Your reviews are honest to the point and l think *Away* did themselves a dis-service by not working with you.. It's the Kellys is the best travel review on the internet
😏😏 thank you 🙏🏽
*"away" is a overly pretentious brand.*
The fact is, they have no clue that the travel community discusses these thing so why would they possibly choose Lauren as an ambassador when they could choose some "influencer" who takes preposterous selfies pulling "away" luggage through the streets of Rome.
The fact is that most tourist European cities absolutely hate rolling luggage and propose baning after certain hours!!
If I want to laugh I'll pull up an "away" advert!
I like the glossy finish and the grab handle at the bottom. I am thinking about the cobalt or the white
I considered the cobalt
You missed the underside grab handle in the redesigned version. Great review though. Very helpful.
They have it on my old one too! I had to film this twice (camera problems) and I forgot to mention it the second time
Thank you I’ll be getting a cover for my medium. Cuz I have the bigger carry on as last year limited, edition and I always make sure I carry that on . I will not put it under the plane because I know they’re gonna screw it up even 10 times more
The battery thing could be because of all the fires with li ion batteries. They could get damaged and they are more susceptible to fire when beaten up
I love the inside a lot of pockets to keep me organized. Love the compression too. ❤but I don’t like the glossy finish
Thank you for the durability test. Sorry you had to damage yours so that we don’t have to!
You’re welcome! 😂
Hi! Any suggestions on how to get the scratches out? I’ve heard mixed ideas…
*magic eraser (Away says no for glossy)
*pink stuff (tik tok rec)
* car polish (Away rec…but what kind?)
Thank you!
Honestly I’ve tried everything. I don’t think it’s possible :(
Love your videos!! Always so detailed, thorough and well thought out. Thank you!!
Do you have any videos reviewing Lojel? Or do you plan to? I’m having a hard time finding a good review for them and I’m thinking about purchasing their Cubo Fit bag.
We have reached out recently and hopefully, hear back from them. We got approved for their affiliate program so we will see!
@@ItsTheKellys Thanks for responding!! I’m excited to hear your perspective on their bags!
I got a pink Level8 textured bag for literally half the price of this one. Barely any difference between them in terms of function. The Away looks like a good bag but I'd want more for the price to be honest.
I don’t own an Away Carry On bag (just the large flex) and I just saw the redesign as a way to hike prices and introduce new colors at the same time. $315 seems like soo much money for a carryon bag. I am impressed with their customer service though but I can’t see spending that much money on a carry on suitcase when other brands are so much less and probably just as durable; if not more durable.
For sure on everything you said, and other brands are way more durable.
I will probably still use this bag. I love everything about it, I just don’t think it’s worth the price. But since I already spent it and clearly ruined it, I might as well use it 😂
I had a break between two incredibly annoying Zoom conferences and I was so happy to see a video of yours, my fellow Traveler!
Aesthetically (and I acknowledge you are more into the aesthetics of a bag than I will ever be because I love the patina of a well-worn Rimowa or my expedition duffels that have been kicked down Amalfi Coast stairs!!) ...
But aesthetically, I think the new one is hideous. That glossy finish appears cheap and the stitching is horrible!! IMO the only thing the original had was the muted colours, setting them apart from the other brands.
Even before the driveway test I knew the scratches would appear because polycarbonate was never designed to withstand travel scuffs, the only thing you do is lessen it, the matte finish obviously did a better job.
PS you are 100% correct on the embedded battery. Airlines started pulling them immediately if they even saw the port. Silly gimmick.
PPS The handle thing is annoying to me, the only reason I look twice at a level8 advert was because one of their models has the wide-spaced handle. It's not that it's easier to maneuver, which I've tested and I think it is, it's that those silly bars take up too much room in the interior the bag. The wide spacebar puts the interior column further on the outside, it is easier to pack around.
PPPS I still don't get the benefit of having four spinner wheels. I always assumed it was because when the person became tired of lugging you could _push_ it through the airport. When you have only two wheels and then the legs on the other two corners and you get on an airport tram or subway it doesn't go skating through the aisle. But that's just me I guess🤷♀️
Personally, I would like to have seen the "TakeOff" luggage you have featured with only two wheels that you could remove and two little legs that you could flip it into the bag.
Another great review and video!
*_Q: Is Brian ever going to get his shoe back?"_* 😂
Haha. I use Brians old shoes now 😂 and the wide handle Level 8 review will be out next week! I can’t wait to see what you think.
I can’t get on board with two wheels though. Perhaps I’m just too used to spinners, moving them every which way, like an IKEA cart 😂
Even when we were shooting for a brand yesterday, Brian rolled my spinner case like 2 wheeled luggage (behind him) and I yelled at him haha
@@ItsTheKellysmy life has been really hectic so I've lost track... I didn't even know you were going to do a level8!
I'm not in the market at all for rolling luggage but I did like the innovations of Take-Off and I find it surprising that level8 is the only one that spreads the bar. At one point I saw a piece of luggage at REI, I think it was Osprey, but instead of the usual handle it had a single post that spit into a quite comfortable handle. Again, less interior space taken up by the posts.
Your IKEA comment made me laugh out loud, and take it easy on Brian. Lugging luggage behind oneself is half of the fun of being in the airport.. you are the Queen who will propel your spinner in front.
It's interesting to see how far travel items and Luggage have come in the last century. Have you ever seen the ads from the 70s when they first started rolling luggage... I have an ad of a Samsonite with four wheels and it had a strap/tether but whereas the tether unsnapped at the top it pulled from the bottom, as one would walk a dog I suppose. Obviously it would tip over but I suppose that was the predecessor of the modern-day spinner!?!
I guess you can use your Away cases to store off season clothes in. I also do not like the stitching, it makes it look cheap.
Great idea!
Thank you for your sacrifice, but it's still not worth the money they're asking for it.
Do brands like monos or July have similar problems with scratches?
Not at all.
Great review. Thank you. Sorry to see your brand new luggage incur so much damage.
Thank you! It’s ok, there are still things that I like about it :)
Bravo for an honest review of an overpriced piece of luggage. I'm buying a Quince carry on, US domestic size.
👏🏽👏🏽👏🏽
My brother is taking a trip out of the states this year. We are trying to figure out which bag is most durable on both wheels and body.
July is the most durable I’ve ever tested
Have to agree that it doesn't seem worth the price. More of just trading on its name. Always appreciate your reviews when I see the tape measure, scale, and, especially, when you test them for durability. I know this is out of your wheelhouse, but, have you ever considered doing a review of the Osprey Daylight carry-on duffle 40? Def. not your type, but, was thinking of it for 2 wheeled, very light weight duffle style that even will work as a backpack for a 3 week European trip. Thanks!!!
I don’t think Osprey would likely get back to me, being a bigger brand, but I can always try!
I was looking at the quince as an option but curious about durability. Aldo they only ship to the us right now :(
The durability with quince is way better than Away!
@@ItsTheKellys what basis are you able to make this claim? "way better" is quite the proclamation.. what proof or articles do you have to back up such a statement. quince carry on suitcases have barely been around for maybe 1-2 yrs. has there been any longterm reviews of quince?
@@Phamtom_images I agree. She seems to really have it out for Away and is affiliated with Monos, which I constantly see people saying to avoid online, especially because of their horrible customer service/warranties compared to Away. She said she's never even used her Quince luggage in a video she recently posted.
@MayonnaiseOreo I have over 50 carry on’s that I review every week, and give updates on, yet only travel about 6 times a year. I’m sorry I haven’t had the opportunity to travel or loan out the quince yet. If you saw my most recent packing video, you see that I actually tried to pack it, but the carry on weight limit of the flight was too light to bring it.
I don’t “have it out” for Away. I just don’t think their products are worth the hype or the money, as a consumer.
I started reviewing luggage when my “cheaper” bags would always break after a trip. I started researching brands that have amazing warranties, and, of course, away was the first one that came across my searches. So I tried it, and did not like it. So then I bought a different one, liked it, traveled with it, and it got destroyed in one trip. Yet I paid over $385 for it.
I do believe there are better pieces of luggage out there with better products for a more affordable price. Not just Monos. Level 8, Heys, Quince, and AeroTrunk for starters.
I try to truly help my followers that value my opinion but a piece of luggage that they can use for years to come, for a good value.
And if you see my Monos videos, it’s because my audience asks for them, and I try to please them with what they ask for.
Have a fabulous day!
@@ItsTheKellys All totally fair and I suppose I was a bit harsh. I don't think it's a secret you're not an Away fan but I've seen a lot of other people talk about how much of a beating they can take compared to Monos, including great customer service that is no frills. You're one of the few dissenters but it doesn't mean you're wrong either since you're basing it on your own experience.
I don't have any suitcases which is why I've basically been binge watching your videos and I'm leaning towards Monos due to the price with coupons but their customer service has me skeptical.
I didn't think it was totally right to say the Quince is way more durable than Away when it hasn't been used yet. It's hard to find any info on the Quince outside of a couple UA-cam videos but I know one said it felt super cheap and another said it held up well during a 2 week trip. It's probably all luck on how well your luggage survives. They all have pros and cons unless you shell out big time money for something like Briggs & Riley but I don't think most travelers needs to go that high.
How do you choose a bag based on your trip
The airline requirements is first! And then because of this channel, I try to pick one that hasn’t been traveled with yet, so I can test it.
Durability is key! I think I would go with the Heys airline to July expandable light for imternational travel. Would you agree Lauren?
Either one of those would be great, they are around the same weight! Heys can probably hold more.
I watched all your reviews and I love them and I was so certain I knew what I wanted and I ended up buying a tumi at their outlet store 😅 I really wonder if it's that much better than these other options because even at the outlet it was more than these other brands
I went and saw the Tumi bag that I would like in person, but I’m still not sold. It’s sooooo much money.
@ItsTheKellys yes I don't think I would have paid full price. At the outlet I was lucky and got a 19" international polycarbonate limited edition print for $400 normally around $1000 but I would never ever pay that for it so I can understand it being tough to review telling people yes get this for normal retail price because as nice as it is I don't really know how it compares to the other brands yet. I'm still thinking about getting a few other checked bags and am still watching your reviews analyzing which one I want
Any glossy finish will more readily show abrasions.
The scratches on here look way better than the polycarbonate though. At least from far away, you can’t see them.
If I were going to spend that much money, I would rather get a Lojel Cubo. I know that some people do not like that it only has a front opening, and that you have to unzip twice for the main compartment, but for a carryon and the small Japanese hotel rooms, I do not mind that. I will just stick to my Muji carry-on since it is cheaper. I'm finding that I like Japanese brands like Muji and Lojel for my travels. I will be taking my first trip with the Underseat Pro as my carry on. I'm concerned that I will hate the 2 wheel design, but if I can survive during all of my train travels with that bag, it will be a winner.
The Japanese definitely know how to travel and between their travel clothes and luggage I would spend hours at travel stores in Japan!
I do hope you like having only two wheels on luggage. I just left a wordy comment regarding that... With two wheels you also have two legs that act like a braking system. I have seen too many pieces of luggage go scooting through an airport tram!!
I’d love to try either of those brands!
@@IntriguedLioness I love to shop the travel section in Japan too. My concern with the two wheels it rushing in the stations to find an elevator or escalator will be slower, if I'm in a hurry, and that some Japanese cities have those rubber guides on the sidewalk for the visually impaired, and it's difficult to roll four wheels over them at times. I agree with two wheels it will be like a brake. I will be traveling with another person this time, so it will be a perfect time to test the Underseat Pro.
You might be surprised. I have returned to two wheeled bags and have found they really are more versatile and less likely to get snagged on stuff. Happy travels.
It would be great to know what other bags you would recommend at the same price point and at what price point you think Away Carry-on would be worth it. They currently have a sale; so I'm left wondering, if it isn't worth it at over $300, would you say it is worth it in the low to mid $200 range?
My entire channel is carry on luggage reviews! Away, to me, should never be over 200, and maybe not even over 160. There are several good bags that are indestructible under 200, and other high quality bags like Monos and July that are indestructible, and have better compression, zippers, and wheels :)
I have both Away and Monos. My Monos bag got a deep cut on it on a fall cruise from Athens. I still like it but I like the compression system in the Away bags better. The Monos bag wasn’t even checked.
Interesting! My away compression isn’t as good as monos. The buckles don’t really stay down as strong
I wonder if the scratches are because of the glossy finish on this suitcase. Have you tried your driveway test on the non-glossy suitcase?
I didn’t need to do the drive away test on the non glossy, because it scratched horrifically after one flight :( that bag was actually the reason why I created the test when I review most bags now, because of its poor performance unfortunately
Thanks! I decided to go with the Monos!
I’m a dude and this review was entertaining. Thanks for the review I needed it
Glad you enjoyed it! Thanks
@@ItsTheKellys they are having a sale any thoughts on the duffles?
@Jpantab I have never gotten to see one or review one in person, but I’m dying to.
To me, it’s your basic duffel, but I believe the quality would be great. The smallest size is the best size for a personal item.
I also just realized you might be talking about the duffel and not that everywhere bag. I like that everywhere bag better than the duffel personally.
@@ItsTheKellys thanks for taking the time to respond to messages it means a lot! Yeah I was thinking the FAR duffel since the everywhere bag is something I probably won’t rock 😆
@@Jpantab 😂😂 hey man, if they are on sale, go for it!
Do expandable pieces of luggage get flagged for being too big and have to get checked more often than ones that don’t expand?
If you show up at the gate with them expanded, I’m sure.
Wow it did not fair well on the durability test at all…… and it sounded empty. I can’t imagine what shape it would be in if it was fully packed. I remember when you through your packed July luggage around on those cobblestones and other than the metal corners it didn’t have a scratch on it. It’s a pass for me.
Exactly. And it’s cheaper than this one! That should be the decision right there. Durability.
LOVE the colour and shine. Definitely not worth the money for. I don't even want to check how much it is in CAD!
You know why Away doesn’t have the expandable or flex thing on the redesign?
They were just focusing on their classic design first, they said.
How do you think this new style compares to the July brand?
My question was premature. I’m still watching your vid so I’ll prob find out what you think by the end! Haha
Haha. July is a ton better than this. But it got damaged recently (the handle)
@@ItsTheKellys oh no!! That sucks! I have used mine twice now, but in car trips only. The compression thing keeps coming detached from the straps.
Girl you love us and are dedicated to pay that to test
It was a business expense 😂😂
Why not just return the one with the handle issues? I would bet that handle is slightly bent.
They wouldn’t respond to me when trying to use the warranty.
get a July/Monos/or even Levl8
Yes I’ve reviewed all of them
The damage to the appearance of the bag has nothing to do with the durability of the bag itself. Zippers, compression straps, TSA lock and wheels are still functional. Almost all checked luggage regardless of its price point will have wear and tear, some more than others.
Yes but there are several other carry on’s that have passed my test with no scratches, even after several trips. So that’s why I do the test, to show viewers what to expect. This test wasn’t bad, compared to the Away bag’s typical polycarbonate shell.
what the actual crap?!?!? $300 for that! thanks for doing the work for me so I don't have to!
Is this new away luggage, is it international friendly?
Yes, the smaller size is
OMG can you return it???
Nope, I did it for you guys! Haha
@@ItsTheKellys I believe, in the beginning you can return within 100 days, no matter what. Now that they are much more popular, they changed it to only unused items are returnable.
What's the difference between the Away and July luggage that everyone now love..they have a lot of the SAME things
July is indestructible, Away scratches like crazy. July has good compression, Away’s isn’t as strong.
Another reviewer that the new shells on the large and trunk very very flimsy and thin…probably to reduce weight.they are returning it! I always have issue with their zippers. They said they had corrected that issue.
The zippers on this one def seem worse!
That's a no for me. The options in colors are great, but I need durability.
100%
it seems that you're very biased towards monos carry ons and always paint them in a positive light... probably due to your affiliation with them. you kept mentioning on your videos and in the comments that monos suitcases do not scratch or doesn't scratch very easily. however, countless people have commented on reddit on how easily the monos suitcases get scratched up. the probably reality is that scratching is comparable to the away matte finish. of course a glossy finish will get scratched up more than a matte finish. in all of your videos, you never talk about the common complaints people have regarding monos. #1 complaint is the hidden fee associated with the 100 day guarantee. in that there is $40 fee for returns that catches many by surprise. away doesn't charge a fee for returns. #2 complaint abt monos is the poor customer service and the difficulty in using the lifetime warranty. many reddit feed mentioned how hard it is to get thru to a live person rather than a bot. furthermore there are many reddit feeds about the difficulties of having monos honor their warranty if a wheel or zipper breaks. their "lifetime warranty" is very limiting. #3. monos handle gets stuck when suitcases if fully packed.
Thank you for your in depth comment. I read a ton of reddit forums as well, on all luggage brands, and have actually tested most of them myself.How many have you tested, yourself?
First of all, I do have a relationship with Monos, however, I am gifted bags with them, and do not make any commission whatsoever. I can say the same for most other bag companies that I do videos for.
When it comes to Away, it was the first bag I ever bought and reviewed on here. I was so excited to get it, but I did not like it, and did the free return with their customer service, which was great, and got the Flex carry on in coast instead. After ONE round trip flight, the bag is so severely scratched up (I have a ton of videos showing the damage) and I was really disappointed. I then tried several other bags, and the first bag that actually impressed me was Monos. I did a scratch test on concrete in my initial Monos review, and it held up really, really well. I have done the same with several other Monos bags, July bags, and several other luggage brands. I am a luggage reviewer, that's what I do.
Let alone, every time I am at the airport, I see Away bags that are horrible looking. Now, is it okay for bags to get scuffed and scratched? Sure. For Rimowa fans, it's like a badge of honor. However, if I was going to spend money on a bag to have forever, I would much rather spend money on one that actually holds up well.
When it comes to the handle with Monos, I have actually never had a problem with any of my Monos bags (and I have 6) but I have had a problem with my Away Flex handle. It sticks horribly. And remember, I only flew with it on one trip.
In your reddit research, have you seen how poorly the Away customer service has become as well? Their warranty isn't what it used to be, from what I hear. And I can actually say, that when I reached out to Away about the damage to my bag, they ignored me, several times, not even receiving a "NO".
Now, I cannot say anything about my return or warranty experience with Monos, because this is not something that you, nor I, have first hand experience with. We just hear it from others. Have I heard bad things? Sure. Have I heard good things? Yes. And that goes for all of the companies. Individual experiences may vary.
I can say, that I am *actually* most impressed with the warranty from July. Now that company impresses me 100%
Now, I have been reviewing bags for long enough to know that Away fans are fans, and you cannot tell them otherwise, and thats fine. But as you can see if you take a look around, I have reviewed well over 40 bags on this channel. I also give updates when I have used them.
Honestly, I am baffled by the fact that no one talks about how poorly the Away polycarbonate shells actually hold up. By the way, I chose this gloss version, because my viewers have asked for it.
The main point here? I have used my Monos bags (all 6) a lot with zero problem (as well as several other companies), and in my opinion, my ONE trip with my Away flex bag was enough for me to never want to use it again. Scratches, scuffs and a bad handle? Nah.
The answer to this bag is: MONOS! Get one. Now. 😊
So this is carry on only looks elegant but way over my price range ..apparently now Easyjet dont accept any electrical type built ubs ports or batteries unclear of any more detail .
Yes a lot of airlines aren’t allowing them anymore
@@ItsTheKellysthose batteries were banned from practically the beginning. It just took a while for the airlines and security checks to realize the brands that were embedding batteries. Now, when the airline see the port they immediately tell people to pull the battery.
_Such a silly noob "feature" that was obviously invented by a non-traveler!_
Oh do I have a story for you. I’ll start with AWAY Travel customer service is awful! It used to be good but not anymore. I’ve been an away luggage girl since 2019. I had a white set that’s been all over the world and I couldn’t get it clean anymore. The day the redesign was released I spent $1000 on a new set. I bought the bigger carry on, the medium suitcase and the everywhere bag, all in that beautiful Merlot color. The luggage came a week ago missing the luggage tags. No big deal right. I’ll just call and have them send me the luggage tags. That’s where my love of away started to fade. I called, got a recording to go to the website for help and then it hangs up on you. I went to the website and started a chat. You with a computer that asks questions and after you type in all your answers they tell you someone will be with you in 5 minutes. 10 minutes later I’m told everyone is busy, you’ll have to email them and your chat sessions ends. Now my patience is wearing thin. I send an email, get an automated response and nothing else for 8 hours. When I finally get an email from an actual human I’m so annoyed I just want to return it all. The next day the rep calls me so I figure ok, she’s ver nice so she will get my luggage tags to me and I’ll keep the luggage. She confirms my address through email and gets my luggage tags shipped out. Well, they were supposed to be delivered today. When I didn’t get anything by 6pm I checked tracking. There’s a message on UPS tracking that my package cannot be delivered because the address is incorrect. Needless to say I hit the roof. I have all the emails saved so I replied to the last email from the rep I was working with, telling her what happened. A few hours ago I get the below response from a different person. She obviously didn’t really read my email or actually look into the issue before sending this canned reply. Like it’s my fault they screwed up my address. I am shocked over the incompetence of these people. I started my email with “Hi Kay” and this twit is clueless. I’ve now requested return labels for everything and I’m looking for new luggage. I came to your reviews to see if Calpak was any good when I stumbled upon this Away review. At least now I’m laughing and I will be checking out Monos (I just watched your Calpak soft carry on review). It’s sad because I really love that color 😂
“Hi Laura,
Apologies for the inconvenience! Our team moves quickly to get your order shipped out ASAP, which means that we aren't able to make any changes to your order at this time. Your order has already shipped out, but we've reached out to UPS and did our best to make that change for you. Please note, we’re unable to guarantee that the package will be rerouted. Keep an eye on the tracking number sent to your inbox so you can stay up to date on the delivery progress and let me know if you have any other questions!
Here to help,
Arline”
Oh man. First of all, in the new design, the luggage tag is in a hidden part of the box, not in the luggage. I thought they forgot mine too, and had to go out to my recycling and find it. You would never know!
Calpak is horrible, don’t get it. Monos. July. Those are your friends. 💕
@@ItsTheKellys I noticed right away there was no luggage tag in the actual suitcases and I went back thru the boxes. I couldn’t find anything. I checked every nook and cranny before I attempted to contact them. And why would they hide the luggage tags in the box anyway. I’m so confused 😂
I have the Calpak Luka duffel and the mini carryon but I haven’t used them yet. I thought I’d match them but yeah, no, thankfully I watched your review first! I need something sturdier and practical.
I haven’t looked at July. Which do you think is better? I’m trying to do carry on only whether flying to Europe with my husband or going between Ft Lauderdale and NY/NJ every few months. I really struggle packing since moving to a warm weather state and traveling back home up north. Lol