4 The Tools for Emotional Intelligence with Andrew De Haan, P1

Welcome Mindfulness Manufacturing community! Today enjoy some great discussions with Andrew De Haan. He is a culture builder in automotive manufacturing. A toolmaker with a love for people and leadership. He touches on aspects of emotional intelligence, discusses his mistakes and successes, and shares a few laughs. Including his mantra of -Do what is right, Do the very best you can, and Treat people the way you like to be treated.

Part 1

1/ 4:55 Neutral to Positive or completely negative. The instant feeling we get when starting a conversation with a person, are they thinking like a victor or a victim. WE know this in the first part of a conversation with any individual.

2/ 6:30 Be confident in who you are. Self awareness and confidence both have a very important part within a Leadership position. Be confident in what you represent, helping the organization and helping solve problems, talking about the facts are good leadership qualities.

3/ 7:20 You can’t be 100% technical. Andrew talks openly about the balance of technical skills and people skills. Explaining the role each plays as a leader and the importance of how both play a role in manufacturing.

4/ 9:10 Need to know who you are and add value to people’s lives. Being self aware and clearly knowing yourself are key items to helping the people around you.

5/ 12:05 Focus less on me and more on others. Spending time understanding the importance of helping others and less time focused on yourself is the job of a Leader.

6/ 13:45 Still about results. At the end of the day, results are what matter!

7/ 17:30 Culture of Engagement. Gaining the trust of your people and instilling a sense of pride creates a culture of participation and engagement.

8/ 18:30 Frogger - an easier way to get across. Watching people take a shortcut to get to the other side of a very busy highway made me realize I needed to do something different with my leadership team. Taking the time and having the patience and not looking for short cuts are essential to Leading a team.