Thank you two so much for putting this invaluable content here! I'm an innovation consultant with focus on human behavior and collaboration (human centered design) and 99% of what I do it teach and tell executives and team leaders to TALK to people. Get to know your costumers as human beings, beyond your brand (and I'm also an entrepreneur so I'm taking many lessons here into my own tiny brand). Kory, can't thank you enough for setting an example of how this can be done in such clear way and the impact it has on a business. I wonder if you could share later a bit how you first learned how to be so engaged with costumers. I was already personally a fan of the brand, now I'm bringing it as a case study in my classes as well whenever I get the chance. =] Excited to see what comes next!
kory is the GOAT
@@preston1895 100%
Thank you two so much for putting this invaluable content here! I'm an innovation consultant with focus on human behavior and collaboration (human centered design) and 99% of what I do it teach and tell executives and team leaders to TALK to people. Get to know your costumers as human beings, beyond your brand (and I'm also an entrepreneur so I'm taking many lessons here into my own tiny brand).
Kory, can't thank you enough for setting an example of how this can be done in such clear way and the impact it has on a business. I wonder if you could share later a bit how you first learned how to be so engaged with costumers.
I was already personally a fan of the brand, now I'm bringing it as a case study in my classes as well whenever I get the chance. =] Excited to see what comes next!