Retail and The Intersect Between Leadership and Operations with Sarah Delaney

Greetings and a warm welcome to the Human Side of Business Podcast. I'm your host, Ange MacCabe, and I'm thrilled to introduce this week's guest, Sarah Delaney from BFD Retail Business Consulting (www.bfdconsult...) . Our focus today revolves around the dynamic relationship between leadership and operations in the retail landscape, uncovering their pivotal interplay.
Sarah is a retail operations specialist with more than 25 years in the trenches, she’s done it all-from cashier to merchant to district manager. Able to find operational efficiencies in a single-bound, her super power is managing change and helping people grow into their own potential. She loves scheduling, crossword puzzles, singing badly, and late-80’s club hits. She also feels strongly about the Oxford comma.
Learn more about Sarah ( / sarah-delaney-hfx )
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