Jeff Bezos In 1999 On Amazon's Plans Before The Dotcom Crash

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  • Опубліковано 7 лют 2019
  • Jeff Bezos explained his ambitious vision for Amazon in a 1999 interview. He made clear the company’s focus was on “great customer service” and discussed his real estate strategy. Bezos said, “There’s no guarantee that Amazon.com can be a successful company. What we’re trying to do is very complicated.” He added, “Scale is important to us and we’re going to go after that kind of scale.”
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    Jeff Bezos In 1999 On Amazon's Plans Before The Dotcom Crash

КОМЕНТАРІ • 10 тис.

  • @sanjidnet
    @sanjidnet 4 роки тому +22090

    Legend has it Jeff is still maintaining eye contact with the interviewer

  • @icedcoldkilla
    @icedcoldkilla 2 роки тому +7130

    Employee: Am I fired?
    Jeff: No, you're promoted to customer.

    • @mavevictor
      @mavevictor 2 роки тому +90

      the best 🤣 i'll save it for my portfolio

    • @ChibDibs
      @ChibDibs 2 роки тому +16

      lmao

    • @emmaphilo4049
      @emmaphilo4049 2 роки тому +6

      Lollll

    • @sarah_lee5150
      @sarah_lee5150 2 роки тому +10

      😂😂😂😂

    • @Zach-lw5ii
      @Zach-lw5ii 2 роки тому +12

      lmfao this actually made me laugh. best one

  • @Bdhacker101
    @Bdhacker101 2 роки тому +1430

    Interviewer: So Jeff, how did you meet your first wife?
    Jeff: *She was my first customer*

  • @navjotrehal9423
    @navjotrehal9423 Рік тому +35

    The way he answered all the questions is just amazing. Every word on point.

  • @icedcoldkilla
    @icedcoldkilla 3 роки тому +5700

    Interviewer: youre losing hair jeff
    Jeff: i gave it to my customers

    • @may4081
      @may4081 3 роки тому +29

      😭

    • @patricksyngre
      @patricksyngre 3 роки тому +25

      🤣😂😂😂😂😂

    • @evanjanko5975
      @evanjanko5975 3 роки тому +38

      All about the customer service

    • @Learnsteno44654
      @Learnsteno44654 3 роки тому +6

      😂

    • @fynkozari9271
      @fynkozari9271 3 роки тому +19

      Its true, he cares more about customers more than employees. I watched the news. Why cant he care for both?

  • @wolfgangkeyser3970
    @wolfgangkeyser3970 3 роки тому +7758

    Jeff Bezos's mother: "OMG, he is about to say his first words!"
    10 month old Jeff: "The key is customer service"

  • @shayneoneill1506
    @shayneoneill1506 2 роки тому +126

    The interesting thing about amazon is at this point people still percieved them as a small online book store. But 3000 employees and a million+ sq feet of distro centers, in *1999* is huge, for the time.

    • @HONORTONUMERIC123
      @HONORTONUMERIC123 Рік тому

      Yup.... That's right....

    • @77LUCKYNUMBER77
      @77LUCKYNUMBER77 Рік тому +6

      almost feels like they wanted to keep amazon low profile, so retail investors wouldn't buy stocks in order to profit off of it...

    • @stevew3947
      @stevew3947 Рік тому

      Just like Tesla today

    • @Adam-uz3hj
      @Adam-uz3hj Рік тому +1

      @@stevew3947 Tesla has 100k employees and 100s of billions in market cap wtf are you on about lmao

    • @stevew3947
      @stevew3947 Рік тому +1

      @@Adam-uz3hj come back to this comment in 2055 and see how it aged.... that would be the correct comparison to the one above....

  • @larslover6559
    @larslover6559 Рік тому +328

    Love him or hate him: a heck of a businessman.

    • @jupiterjones3789
      @jupiterjones3789 Рік тому +33

      He's the purest of all businsspeople, he analysed the market and the business sharply and acted on that

    • @Cuckold_Cockles
      @Cuckold_Cockles 10 місяців тому +3

      who cares?

    • @businessmanager7670
      @businessmanager7670 9 місяців тому

      @@Cuckold_Cockles nobody cares about your comment. people do care about jeff bezos more than your random comment because of his achievements lol

    • @jianwei2009
      @jianwei2009 9 місяців тому +9

      I’m a firm believer that a company that is obsessed with its customers shall never perish from the planet. There are just too many companies like most car dealership, want to do nothing but cheat their customers😂

    • @rodd555
      @rodd555 8 місяців тому +3

      One could argue he knew what he was talking about for sure

  • @alisinarahimian4576
    @alisinarahimian4576 4 роки тому +4683

    He looks like a mix of Kevin Spacey and Nicholas Cage

    • @limay6130
      @limay6130 4 роки тому +3

      alisina rahimian lol

    • @helperboy5020
      @helperboy5020 4 роки тому +74

      on crack

    • @rmondave
      @rmondave 4 роки тому +27

      Let's hope he controls his perverted temptations better than Kevin and his checkbook better than Cage :)

    • @ElweEe
      @ElweEe 4 роки тому +4

      More like Adam shifty shiff

    • @discoverbitcoin4335
      @discoverbitcoin4335 4 роки тому +7

      Nailed it

  • @kmd4614
    @kmd4614 4 роки тому +5176

    If another guy explains his business plan with that kind of eye contact and belief, we better go buy some of his stocks.

    • @cryptosavy9716
      @cryptosavy9716 4 роки тому +292

      Exactly, that man had determination in his eyes.

    • @callumosullivan7546
      @callumosullivan7546 4 роки тому +32

      stone cold eye

    • @serventmike521
      @serventmike521 4 роки тому +35

      @@cryptosavy9716 He had no soul in his eyes.

    • @tim2520
      @tim2520 4 роки тому +25

      Check the CEO and founder of Yext. I have not seen that passion and determination for a while now

    • @futurevspast32
      @futurevspast32 4 роки тому +2

      Tesla spacex just to name a few

  • @g5realestate280
    @g5realestate280 Рік тому +241

    He gets Oscar for the best eye contact. 👍😊

    • @alg5534
      @alg5534 Рік тому

      His laugh too

    • @jackhansen7305
      @jackhansen7305 Рік тому +2

      I think the eye contact would be Ritalin or the like ahaha

    • @omegaman1409
      @omegaman1409 Рік тому +1

      With his worth he is already ordering a castration on the comment.

    • @ryanbinder1294
      @ryanbinder1294 Рік тому

      ​@@jackhansen7305 hes clearly terrifying

    • @ryanbinder1294
      @ryanbinder1294 Рік тому

      He's simply mad. A couple a yams out of the mind chap

  • @desimo147
    @desimo147 6 місяців тому +68

    You could just see the drive and determination within him during this interview to turn Amazon into what it is today. I bet he was working 100 hr weeks back in those days.

    • @hahaha5637
      @hahaha5637 Місяць тому +5

      yeah, he's both focused and intelligent, I don't why people laugh at him about repetitively saying customers, he's doing the right thing

  • @caninho1
    @caninho1 3 роки тому +2897

    How are you jeff?
    - it doesnt matter how i feel. but the question is: how does the customer feel?

    • @quigon6838
      @quigon6838 3 роки тому +108

      question is definitely not how do my employees feel

    • @Mii.2.0
      @Mii.2.0 3 роки тому +7

      @Dex4Sure They have higher minimum wage for sure, but nothing else. 🤔

    • @Mii.2.0
      @Mii.2.0 3 роки тому +3

      @Dex4Sure I didn't say they should be paid as much as the CEO...

    • @martinvannostrand8488
      @martinvannostrand8488 3 роки тому +3

      Jeff should ask “how does the worker feel?”

    • @Rick-xx2ck
      @Rick-xx2ck 3 роки тому +19

      @@martinvannostrand8488 It's one of the best paying low skilled jobs available. Level of pay is directly proportional to what an individual can produce in a free market capitalist economy. If one wants to make more money, they have to learn a skill that their employer finds more value in. Just like you wouldn't pay twice as much for the same television, an employer isn't going to pay twice as much for half the value. It just doesn't work out. People that whine about how much money Jeff Bezos is making vs. how much they are making, do not understand how much value he brings to the company. However, if one wants to make as much money as Jeff Bezos can simply follow his formula. Provide a service + Do it better than the competition by obsessing over customer satisfaction + repeat = successful business.

  • @PiyushBhakat
    @PiyushBhakat 3 роки тому +3609

    Jeff's wife: "He's probably thinking about other girls"
    Jeff: *The key is customer service*

    • @peaches3208
      @peaches3208 3 роки тому +17

      Lmao dude😂

    • @hozey777
      @hozey777 3 роки тому +23

      Neither is wrong..

    • @RaulMartinez-gd3pw
      @RaulMartinez-gd3pw 3 роки тому +28

      He was definitely thinking of other women lol

    • @anirudh1835
      @anirudh1835 3 роки тому

      You watch death note?

    • @PiyushBhakat
      @PiyushBhakat 3 роки тому

      @@anirudh1835 Yes, I've watched it twice. I'm into other anime as well.

  • @Efex1996
    @Efex1996 Рік тому +57

    Very interesting to see that Jeff back then looked at the internet in a very different way than the interviewer.
    Jeff saw back then the internet as a tool to provide the best customer service, while the interviewer (in my opinion) looked at the internet as the product it self.

  • @markconley3877
    @markconley3877 Рік тому +194

    The most important thing that should be on everyone mind currently should be to invest in different sources of income that doesn't depend on the government. Especially with the current economic crisis around the word. This is still a good time to invest in various stocks, Gold, silver and digital currencies....

    • @canary7361
      @canary7361 Рік тому

      The decision to invest is an acknowledgment that comes with certain risks. Not all investments will do well and some may lose money. However, without risk there would be no opportunity to potentially earn the higher returns that can help you grow your wealth.

    • @susanhaynes679
      @susanhaynes679 Рік тому

      @@canary7361 I agree with you and I believe that the secret to financial stability is having the right investment ideas to enable you earn more money, I don’t know who agrees with me but either way I recommend either real estate or bitcoin and stocks.

    • @ericchk102
      @ericchk102 Рік тому

      I keep wondering how people earn money in financial markets, i tried trading bitcoin on my own made a huge loss and now I'm scared of investing more.

    • @markconley3877
      @markconley3877 Рік тому

      @@ericchk102 That won't bother you if you trade with a professional like *Mr Gary Mason Brooks* my coach, you may have come across him on interviews relating to bitcoin. He trades, manage trading account and offer mentorship program for clients who wish to become professional investors.

    • @ericchk102
      @ericchk102 Рік тому

      @@markconley3877 You allow people to trade for you? that's interesting, I would love to learn, hope it’s safe?

  • @OhItsDared
    @OhItsDared 5 років тому +7313

    "The key is customer service."
    Ends up the richest man on earth.

    • @lunarmodule6419
      @lunarmodule6419 5 років тому +67

      Amen!

    • @Liquid-Lithium
      @Liquid-Lithium 5 років тому +413

      Comcast: I'm going to pretend I didn't hear that.

    • @QueenetBowie
      @QueenetBowie 5 років тому +227

      “You’re telling me you’re going to take on the established retail industry? How are you going to compete with an indestructible retail giant like Sears huh? With no experience, you might as well take on the astronaut business with no experience..”
      “Hmmm....”

    • @rajashahja8975
      @rajashahja8975 4 роки тому +7

      that says a lot about the rest of losers , the 99%er humans

    • @amitgarg8393
      @amitgarg8393 4 роки тому +7

      by sucking blood of sellers and Customers :D

  • @redrum3425
    @redrum3425 4 роки тому +8225

    Seems like a nice guy, hope his book company works out for him.....

    • @Axe1524
      @Axe1524 4 роки тому +198

      Yah I hope so too.

    • @Error-_________________
      @Error-_________________ 4 роки тому +272

      JMM he went bankrupt sadly

    • @fachriandraya8747
      @fachriandraya8747 4 роки тому +341

      @GODESTINY bruh the only stupid people in this comment thread is the dude who doesn't get that everyone including op is joking (spoiler: it's you lmao)

    • @MonkeyDIvan
      @MonkeyDIvan 4 роки тому +13

      GODESTINY what‘s an rwosh?

    • @Justin-ou6gq
      @Justin-ou6gq 4 роки тому +42

      @@fachriandraya8747 You look more like an idiot here for the fact that you think someone unironically wrote that

  • @moritz9077
    @moritz9077 2 роки тому +31

    His passion for his company should be a motivation for every one that wants to have their own business

  • @burdine0
    @burdine0 Рік тому +97

    That’s what truly believing in yourself look like.

  • @ryanking6915
    @ryanking6915 3 роки тому +2405

    Jeffs Wife: Honey i just got in an accident, its bad.
    Jeff: Is the customer ok?

  • @darev6780
    @darev6780 3 роки тому +3316

    One of Jeff's eyeballs is looking at his customers. The other is looking for new customers.

  • @ravend5595
    @ravend5595 2 роки тому +75

    Interviewer: do have any friends ,jeff?
    jeff: I have customers

    • @Unfunny_Username_389
      @Unfunny_Username_389 Рік тому +1

      or frienstomers, if you will

    • @warnpassion
      @warnpassion Рік тому

      Interviewer: "do you have any girlfriends?"
      Bezos: "I have customers."

    • @PodcastClips23969
      @PodcastClips23969 Місяць тому

      Do you love your kids Jeff? They’re my employees I pay them with stock options

  • @evanbesenger5226
    @evanbesenger5226 Рік тому +6

    You can tell by this interview, by the way he talks and conducts himself, that Jeff is a very intelligent guy that fully understood what he was doing and what it was going to become.

  • @alexanderblanco3518
    @alexanderblanco3518 5 років тому +1408

    interviewer: you cant just disrupt every industry
    jeff bezos: hold my shminternet

  • @ARon82
    @ARon82 5 років тому +830

    I bought a $300 item off amazon that didnt offer returns. I called to complain I didnt like the item and they just told me to keep it and gave me a full refund. I was amazed.

    • @EvanandDevan
      @EvanandDevan 5 років тому +118

      #anthonyron82 they thrive off giving refunds. I thought I lost three packages once but they were in the front office. They refunded everything and gave me a credit so I bought more stuff. Genius in giving away free things as long as you don’t get too greedy 😩😩

    • @jake3736
      @jake3736 4 роки тому +23

      #anthonyron82 that's why they're as big as they are

    • @gninja92
      @gninja92 4 роки тому +134

      They can take the loss because for every one person like you they have a million that don't complain

    • @SM-sb4tr
      @SM-sb4tr 4 роки тому +56

      I ordered a pack of 6 small jars of hazelnut butter. One of them ended up cracked (I presume during delivery). I complained to amazon about this and they told me to keep the rest and sent over a new 6 pack

    • @BMDecipher
      @BMDecipher 4 роки тому +40

      The shipping costs probably doesn't make it worth it to ship it back.

  • @rimshaabir9988
    @rimshaabir9988 2 роки тому +9

    To summarise everything Jeff said in three words: ✨"BEST CUSTOMER SERVICE." ✨

  • @TammereMusic
    @TammereMusic Рік тому +4

    I love this interview, the way the interviewer almost combats what Jeff’s saying makes an entertaining conversation.

  • @icedcoldkilla
    @icedcoldkilla 2 роки тому +2600

    Interviewer: you havent blinked.
    Jeff: gotta keep an eye out for customers.

  • @massojupiter3436
    @massojupiter3436 3 роки тому +819

    Jeff looks like he is waiting for the interviewer to say one negative thing about the customers so he can start swinging.

  • @sig8766
    @sig8766 2 роки тому +28

    Chris Hansen : Have a seat right over there for me Jeff
    Jeff : Im just here for the customers

  • @dljcards
    @dljcards 2 роки тому +12

    The new Jeff looks back at the old Jeff while maintaining constant eye contact and providing the best customer service.

  • @Joshohoho
    @Joshohoho 5 років тому +3530

    The interviewer probably can't sleep normally now.

    • @RabbitConfirmed
      @RabbitConfirmed 4 роки тому +102

      he traumatised

    • @mikespiano190
      @mikespiano190 4 роки тому +119

      The questions were rational given the context of the time, internet companies in general were seen as risky endeavors and this was on the eve of the Y2K crisis, which was also a rational fear. I’d sleep well knowing I got to interview one of the now most successful CEOs in the world especially when no one had really any idea it was going to end up being this significant

    • @CDFortsonIII
      @CDFortsonIII 4 роки тому +60

      Yeah I couldn’t tell if the interviewer was clueless or was asking valid, hard-hitting questions.
      20 years later and Bezos looks like an absolute madman wrapped in pure genius and we hardly recognize true journalism.

    • @Pokemonrasta1998
      @Pokemonrasta1998 4 роки тому

      Hahaha, I know right!!!!!!🤣🤣🤣🤣🤣

    • @teknacious
      @teknacious 4 роки тому

      lololololol

  • @KoryoJK
    @KoryoJK 3 роки тому +3309

    20 years later, Jeff Bezo's donated millions to the homeless not because they're starving, but because one day, they too can become customers.

    • @Hellsking
      @Hellsking 3 роки тому +21

      so money can make you younger to

    • @dr.franxx6192
      @dr.franxx6192 3 роки тому +4

      Damn right

    • @mikewells4632
      @mikewells4632 3 роки тому +17

      Is he making slaves ?

    • @todd6564
      @todd6564 3 роки тому +37

      The 100mill donated-equivalent of a person earning 50 thou a year donating 50 bucks lol

    • @jamfountain8702
      @jamfountain8702 3 роки тому +1

      Damn!!! That's a wild concept

  • @Stephlovespinkk
    @Stephlovespinkk 10 місяців тому +2

    His eye contact shows his excitement about the future. He is the Albert Einstein of our time. His confidence is amazing! The internet was so new at that point and it shows how exciting it was. Thank you for sharing your knowledge and being confident in your vision, even in a time when no one understood

  • @cardbored_
    @cardbored_ 2 роки тому +16

    It’s funny how the interview is almost questioning Jeff in a way that is almost doubtful. Crazy to think how much of a monolith Amazon is now.

  • @vpwl
    @vpwl 3 роки тому +1907

    Based on this interview, Jeff was at least 10 years ahead in thinking of what e-commerce could be one day

    • @noahmcdaniel4920
      @noahmcdaniel4920 3 роки тому +80

      It's strange it shouldn't have surprised anyone, it makes perfect sense that it became the future of retail. People don't deal with change well and couldn't see through their biases to think logically about it. I'm sure smart people everywhere knew what was coming and they're probably all rich now.

    • @siqklinx2021
      @siqklinx2021 3 роки тому +48

      More like 20 years. Nobody doing what they're currently doing. Perhaps for another 5 years.

    • @1x0x
      @1x0x 3 роки тому +41

      @@noahmcdaniel4920 hindsight is 20/20 my guy. can you predict the future right now?

    • @noahmcdaniel4920
      @noahmcdaniel4920 3 роки тому +8

      @@1x0x regarding some things, sure. If you understand something it’s not that hard to see what kind of place it will likely have in the world in the future. The problem is most people plugged their ears whenever anyone told them the internet was the future of retail. They were so incredulous about their norms changing that they failed to see the utility of the internet.

    • @joshuaprieto9336
      @joshuaprieto9336 3 роки тому +2

      @Ron Bali crypto is the future for banking. Why would you want to pay extra fees and have it arrive in a couple days rather than having no middle man and arrived in Seconds. It’s more efficient but I don’t know people want to stick to the traditional way I guess?

  • @syk9855
    @syk9855 4 роки тому +3338

    Look how innocent Jeff bezos used to look. He now looks like Lex Luther.

    • @marcozolo3536
      @marcozolo3536 4 роки тому +99

      steve kno you have to understand this was in a time before he had met or was aware of Superman. Can you really blame him? 😂

    • @JulienTJ
      @JulienTJ 4 роки тому +89

      @@marcozolo3536 Before he met El-on Musk 🚀

    • @anddudewaslike
      @anddudewaslike 4 роки тому +115

      he looked "older" with his hair still back then than he does now. It's like he was a weird Kevin Spacey

    • @mohitoBhau5499
      @mohitoBhau5499 4 роки тому +50

      He is Lex Luthor, Mark Zuckerberg is Braniac, Vladimir Putin will become Vandal Savage hahahah

    • @DirtySocrates
      @DirtySocrates 4 роки тому +21

      It's called money

  • @WingofTech
    @WingofTech Рік тому

    All of these statements about putting the customer first are actually beautiful points to consider in building any consumer product!!

  • @Donut-tell-all
    @Donut-tell-all 5 місяців тому +3

    Jeff represents every aspiring business person who is goal oriented, has clear vision, and who is enthusiastic about starting their business. The interviewer represents every doubting self-absorbed critic who think that they know better.

  • @KTF7324
    @KTF7324 3 роки тому +2202

    Interviewer: What side of the bed do you sleep on?
    Jeff: There is only one side of the bed... the customers side.

  • @ngdnhtien
    @ngdnhtien 3 роки тому +1608

    Every time he blinks he earns 1 million dollars.

    • @ePlayablez
      @ePlayablez 3 роки тому +102

      he would have a lot less money than he has now if that were the case..

    • @tyan_ldn
      @tyan_ldn 3 роки тому +19

      Underrated comment

    • @Mii.2.0
      @Mii.2.0 3 роки тому +27

      He makes about 300 million a day, a few thousand dollars a second, and the other day, because of stocks, Jeff Bezos has earned up to $13 billion in a single day. O_O

    • @VIPK9
      @VIPK9 3 роки тому +8

      $149,353 per minute holy cow

    • @james2091991
      @james2091991 3 роки тому +2

      @tatagimpera games 💯 in 2020 aswell! 🤦‍♂️

  • @obu2108
    @obu2108 2 роки тому +17

    The interviewer didn't believe in Jeff and his vision. Gotta be kicking himself for not investing in AMZ.

  • @Primiterismm
    @Primiterismm Рік тому +1

    This is one of my favorite interviews

  • @joshuajethro
    @joshuajethro 4 роки тому +3233

    There is absolutely NO GOOD REASON to have music over an interview.

    • @dontreldontrel416
      @dontreldontrel416 4 роки тому +69

      Makes it a little more dramatic kinda like the WWE stars come out to entry music or a soap opera with intense music. Just to dramatize it up a bit

    • @nickc9070
      @nickc9070 4 роки тому +31

      Before 2000, I’m ok with music over interview. Especially a tech interview

    • @AnonYMouse-ky4sg
      @AnonYMouse-ky4sg 4 роки тому +6

      joshuajethro This music doesn’t work and is way too loud. If you watch well-made documentaries, interviews usually have music over it and it’s much better imo, it makes it seem more dramatic and interesting. Well-made docs are also more fast paced than this however.

    • @Spotter000
      @Spotter000 4 роки тому +6

      @@AnonYMouse-ky4sg are u paying attention to what's being said ? If yes then the music is not loud in my opinion .. his voice level is clearly way above it ...

    • @AnonYMouse-ky4sg
      @AnonYMouse-ky4sg 4 роки тому +2

      Kid Yetti The point is not that his voice is just loud enough to drown out the music, the music shouldn’t even be noticeable unless you’re looking for it. It’s the same reason something like metal isn’t used for background music most of the time for example.

  • @cazkeymekam6427
    @cazkeymekam6427 4 роки тому +1245

    I bet it hurts the interviewer buying stuff off Amazon now.

    • @FollowTheTrend798
      @FollowTheTrend798 4 роки тому +19

      I don't think they could have predicted the outcome

    • @eduardoflores5705
      @eduardoflores5705 4 роки тому +41

      @@FollowTheTrend798 he kept trying to tho

    • @shreekantgaikwad5601
      @shreekantgaikwad5601 4 роки тому +12

      It doesn't matter... Interviewer might be a happy customer of Amazon

    • @kurtwatson9039
      @kurtwatson9039 4 роки тому +17

      Of course, you’re assuming he didn’t die of embarrassment years ago...

    • @globetrotter1002
      @globetrotter1002 4 роки тому +1

      it is not mandatory to buy on Amazon ....

  • @RetailRipper
    @RetailRipper Рік тому +3

    Interviewer: "Jeff, why are you sitting like this?"
    Jeff: "So i can be closer to you, the customer."

    • @ml668
      @ml668 Рік тому

      😂😂

  • @jerraytomlinson
    @jerraytomlinson 2 роки тому +6

    This focus and execution is insane. The fact that amazon is what it is now. Wow, just wow.

  • @moshekatchen2052
    @moshekatchen2052 3 роки тому +3744

    Interviewer: “Jeff, you are now tackling climate change is that right?”
    Jeff: “Yes of course. Without the planet, there would be no customers.”

    • @gabrielgonzalez5791
      @gabrielgonzalez5791 2 роки тому +31

      Not even that, you can see a change in his voice and ego... he’s disgusting

    • @cis4cawky275
      @cis4cawky275 2 роки тому +28

      He's a Matrix Robot

    • @itdepends5906
      @itdepends5906 2 роки тому +32

      I DIED laughing

    • @Okmanl
      @Okmanl 2 роки тому +53

      @@gabrielgonzalez5791 someone's jelly.

    • @humanperson8418
      @humanperson8418 2 роки тому +35

      @@Okmanl I think it's pretty unlikely that anyone here is jelly. How exactly would jelly use a computer?

  • @Bennett156
    @Bennett156 Рік тому +107

    The market is very unstable and you can not tell If it's going bearish or bullish. I advise y'all to forget predictions and start making a good profit now because future valuations are all speculations and guesses. When these reports are bullish take some off to the side lines, when news gets bearish start buying. "Keep it simple simple" that bear/ correction was the best thing that happened me.

    • @Bennett156
      @Bennett156 Рік тому

      he's available on Tele gram

    • @Bennett156
      @Bennett156 Рік тому

      ryan_trading 👈 with the user💻name

  • @IAMMILESPROWER99
    @IAMMILESPROWER99 2 роки тому +8

    McDonald's: Welcome, may i take your order?
    Bezos: Wait, I'M the customer?

  • @aoutsky
    @aoutsky 3 роки тому +982

    Jeff looks for customers under his bed before he goes to sleep.

  • @KaliLife619
    @KaliLife619 3 роки тому +889

    What are you having for lunch Jeff?
    Jeff: What does the customer want me to eat?

  • @the_great_dreamer4762
    @the_great_dreamer4762 2 роки тому +15

    Jeff’s wife: “darling, I cheated on you”
    Jeff: “Does he buy on Amazon?”
    Jeff’s wife: “Nope, He buys on Ebay”
    Jeff: “noooooooooooooo”

    • @sroy7982
      @sroy7982 2 роки тому +2

      *Coughed my drink😂

  • @mazboengineer
    @mazboengineer Рік тому +9

    I like this interview. Well said Jeff 👏🏼 A customer first approach will almost always lead to a successful outcome in commercial business.

  • @fongaming101
    @fongaming101 3 роки тому +809

    Young Bezos at the mall for the first time...
    "Wow, look at all these customers"

  • @jomega3751
    @jomega3751 5 років тому +2508

    he win the staring contest?

  • @Briandks8228
    @Briandks8228 Рік тому +13

    What an amazing interview. Wonder how it worked out for him.

    • @coryjohnson2486
      @coryjohnson2486 6 місяців тому

      His company went under, unfortunately 😬. He went on to manage a McDonalds.

    • @bad_writer
      @bad_writer 5 місяців тому

      ⁠@@coryjohnson2486 the mcflurry machine is never broken at that mcdonalds

  • @mr.pasuli3291
    @mr.pasuli3291 Рік тому +3

    The interviewer tried very hard to make Jeff look bad but Jeff had no filter and told it how it is (and was 100% right).Great Visionary

  • @raunakthakur317
    @raunakthakur317 4 роки тому +876

    93 times """customer service "" in 7 minutes video
    That's the formula for becoming billionaire

    • @nauxsi
      @nauxsi 4 роки тому +58

      It's the formula for anyone who wants to succeed at life whether you are a manager or a janitor. Serve people, help them overcome their problem/need.

    • @arnabmahapatra7434
      @arnabmahapatra7434 4 роки тому +1

      I counted 94 times

    • @KingPossum
      @KingPossum 4 роки тому +4

      I was too busy trying not to watch him blink to count anything.
      I think he reprogrammed me via some morse code

    • @mattmulvihill
      @mattmulvihill 4 роки тому +1

      Count how many times he blinked?

    • @freakysnuke2571
      @freakysnuke2571 4 роки тому

      Somebody make a supercut of this

  • @tommyleekirby
    @tommyleekirby 5 років тому +1170

    Jeff: Customer Service
    Interviewer: Yeah, but...
    Jeff: Customer Service
    Interviewer: Right, but...
    Jeff: Customer Service
    Interviewer: Customer Service?
    Jeff: Customer Service
    *genius*

    • @shaynewilliams4482
      @shaynewilliams4482 4 роки тому +11

      best comment on this video.

    • @handofstand
      @handofstand 4 роки тому

      @@alexl6229 Oh, Jeff and his math...

    • @jakeyzealous4907
      @jakeyzealous4907 4 роки тому +7

      The funny thing is that (now) their seller customer service is absolutely terrible. All outsourced to countries like the Philippines who cannot answer simple customer service questions. Shockingly bad in my experience in the UK

    • @handofstand
      @handofstand 4 роки тому +1

      @@jakeyzealous4907 Comcast does it too

    • @handofstand
      @handofstand 4 роки тому

      @@jakeyzealous4907 My point is that all the big companies do this anymore after a while, and that they have phone people in the Philippines may not be an indicator of quality as far as customer service goes
      I've gotten someone here in the USA (the country I live in) half the time when I have to call Amazon for something

  • @americancitizen1885
    @americancitizen1885 2 роки тому +7

    This guy is a business genius.

  • @thomasdalehopewelljr1668
    @thomasdalehopewelljr1668 2 роки тому

    I love your eyebrows by the way they show off your eyes perfectly especially when we’re playing ping-pong DeKalb

  • @abefroman8528
    @abefroman8528 4 роки тому +1740

    The interviewer thinks he knows more than Bezos. Beyond hilarious 20 years later

    • @jrrrrk
      @jrrrrk 4 роки тому +97

      Clearly a pseudo-intellectual socialist cynic. No offense cause my father is one

    • @Caracazz2
      @Caracazz2 4 роки тому +43

      @@jrrrrk respect your father

    • @Lapestebubbonica
      @Lapestebubbonica 4 роки тому +3

      @@jrrrrk correct

    • @michaelmappin1830
      @michaelmappin1830 4 роки тому +58

      Not necessarily. A good interviewer has to assume what kind of questions are going to be on the mind of the average individual.

    • @guyeshel9316
      @guyeshel9316 4 роки тому +3

      It being said the interviewer still asks people if they are not arrogant...

  • @jqpublic3104
    @jqpublic3104 2 роки тому +1565

    I need to find me a woman who looks at me the way Jeff looks at his customers.

  • @shareeftaahir6429
    @shareeftaahir6429 2 роки тому

    Humble beginnings with razor sharp focus.

  • @user-rt6zc2pi6y
    @user-rt6zc2pi6y 5 місяців тому +3

    Interviewer tries to satisfy speculators..
    Bezos answers satisfy investors.

  • @articledon4880
    @articledon4880 5 років тому +3740

    This interviewer sounds like a real non believer. He probally wishes he bought that amazon stock now

    • @themiddlekingdom9121
      @themiddlekingdom9121 5 років тому +83

      You meant ...the interviewer wished he had bought the Amazon stock when it became public traded company in 1997.

    • @OphiuchiChannel
      @OphiuchiChannel 5 років тому +49

      He almost looked human.

    • @articledon4880
      @articledon4880 5 років тому +23

      TheMiddleKingdom yes. I was saying that he wishes now that he had bought then

    • @themiddlekingdom9121
      @themiddlekingdom9121 5 років тому +9

      @@articledon4880 Oh......... and only if he a really discipline investor, as a long....very long term investor.....like Warren Buffet.

    • @sweetlildevil7597
      @sweetlildevil7597 5 років тому +49

      Maybe he begged them not to show his face because he feels so humiliated now lol

  • @RobinVL
    @RobinVL 5 років тому +1530

    Internet, Shminernet.
    -Jeff Bezos 1999

    • @outside1473
      @outside1473 4 роки тому +2

      @Kevin Prima lmaoo

    • @sneed7123
      @sneed7123 4 роки тому +4

      "the internet? is that thing still around?"- Homer Simpson

    • @tomt4569
      @tomt4569 4 роки тому +7

      @Ali Lavska It basically means, "Who cares?"

    • @dbz739921
      @dbz739921 4 роки тому

      @Kevin Prima get a life David Lee Roth😉

    • @jamesbond8348
      @jamesbond8348 4 роки тому

      An amazing quote if you ask me!

  • @AtaraxiaStorytelling
    @AtaraxiaStorytelling 2 роки тому +55

    good on Jeff for sticking to his own trajectory in this conversation, even though at every chance the interviewer tried to paint the picture that it was a bad idea and doomed to fail.

    • @horscht888
      @horscht888 2 роки тому +11

      If the interviewer hadn't been so critical, the interview would never have become as memorable as it is now. It is essentially the job of the interviewer to play devil's advocate and thus give the interviewee a chance to defend themselves and shine a light on all the aspects of their enterprise that they deem necessary to do so. Critical interrogation is probably the best way to do that.

    • @cflo1386
      @cflo1386 Рік тому +5

      That's why he was the interviewer, and Jeff was the business genius.

  • @michelgorelkine
    @michelgorelkine Рік тому +3

    Amazing talk

  • @thedarkfrost2351
    @thedarkfrost2351 4 роки тому +398

    I’ve never seen a man speak with such conviction. His eye contact is ridiculous

    • @amex4453
      @amex4453 4 роки тому +15

      I know right, like wtf is up with his left eye? Oh wait...

    • @mccursedwallpapers7296
      @mccursedwallpapers7296 4 роки тому +8

      Jeff Mentos is a robot 😂

    • @Mii.2.0
      @Mii.2.0 3 роки тому +2

      @@mccursedwallpapers7296 Mmmmmmm, Mentos...🤤

    • @jays951
      @jays951 3 роки тому +21

      He really believed in Amazon that’s why today it is so successful.

    • @Fishoilification
      @Fishoilification 3 роки тому +7

      It's called cocaine

  • @curioustrades
    @curioustrades 5 років тому +497

    As Sam Walton once said "There is only one boss: the customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else." Those who excel put their customers first.

    • @lbuday
      @lbuday 5 років тому +21

      "In the long term there is no diference between customer interests and shareholder interests"

    • @TagmakersCoUk
      @TagmakersCoUk 5 років тому +31

      YES... one of my favourite Walton quotes too. Another one I like is when the stock market crashed in 1987. Walton was visiting one of his stores (he spent a LOT of time in the stores talking to regular customers) and the store was buzzing with customers. Outside in the parking lot, as he was getting into his beaten-out station waggon, a journalist approached him and asked:
      "Mr Walton, your stock holding just devalued by $2 billion... what do you have to say about it?"
      Walton pointed to the door of the store where people were entering and leaving:
      "There's the value... going in keen, and coming out happy. Stock?... it's just paper."

    • @FeatheredBiped23
      @FeatheredBiped23 5 років тому +2

      @UsualVinity lol nobody cares about minimum wage employees, If they think they deserve better treatment while doing a minimum wage work, they should honestly look for better jobs.

    • @deracks8183
      @deracks8183 5 років тому +1

      Victor Sanchez Customers can be dumb. How can one company with no competition be good for the economy or the country.

    • @sapito169
      @sapito169 5 років тому

      in free market we trust

  • @rdebaron
    @rdebaron 2 роки тому

    Legend has it he still have eye contact with the customer behind the one asking the questions

  • @sunii9929
    @sunii9929 2 роки тому +16

    I am grateful for the videos that showed the real JB before all the media storms, so completely focused on his vision and uncontaminated by all the fake news out there.

  • @user-lu6yg3vk9z
    @user-lu6yg3vk9z 3 роки тому +618

    Interviewer: Well you divorced your wife?
    Jeff: Well, I had to do it. She was talking smack about the customers.

  • @Madzguy007
    @Madzguy007 4 роки тому +768

    Jeff Bezos knew exactly what his vision was. The interviewer didn’t understand nothing about it

    • @iRaps1
      @iRaps1 4 роки тому +82

      No, with all due respect, the interviewer would serve no purpose if he'd just agree with Bezos. Interviewers ask challenging questions not because of their particular beliefs, but to produce interesting answers.

    • @Madzguy007
      @Madzguy007 4 роки тому +34

      @@iRaps1 Thing is, he didn't ask any challenging questions. He just didn't understand anything. He couldn't even understand the basic concept of saving cost by having distribution centres instead of stores.

    • @jakewestin4176
      @jakewestin4176 4 роки тому +18

      @@Madzguy007 of course the interviewer understands 😂 he's an industry expert. It looks like YOU don't understand. He's asking provoking questions to get responses to market sentiment that was relevant to the time. The interviewers job is to challenge someone and for the sake of the program. And yes, questioning the longevity and viability of their business model is challenging

    •  4 роки тому +9

      @@jakewestin4176 all he did was trying to stress that Amazon had brick and mortar stores therefore not "pure" internet company. Wtf that matters? Without internet, there's no Amazon. He could not understand that in the business model the costliest part of the business was replaced by the website (retail units with rents, electric consumption and staff wages). To access huge crowds this was brilliant. No wonder Jack Ma copied it once the political situation allowed him to do so.

    • @noobmaster5434
      @noobmaster5434 4 роки тому +4

      dude... he is just a reporter

  • @alexanderrodriguez6772
    @alexanderrodriguez6772 Рік тому +17

    Thank you, Jeff. I know you had to endure so much and have given so much back to the world. I'm sorry we don't appreciate your work as much as we should.

    • @user-gn1vs8wz9z
      @user-gn1vs8wz9z 5 місяців тому +1

      Don’t say thanks he’s a billionaire

    • @stefthorman8548
      @stefthorman8548 10 днів тому

      @@user-gn1vs8wz9z "don't think billionaires deserve thanks"

  • @e.berkeaydin4802
    @e.berkeaydin4802 Рік тому

    customer experience, selection, ease of use, low prices, more information to make purchase decisions and customer service.

  • @Alex-zx7gh
    @Alex-zx7gh 4 роки тому +244

    Interviewer: How are you doing Jeff?
    Jeff : The key is customer service!

  • @kevinlopez6395
    @kevinlopez6395 3 роки тому +1652

    "So Jeff would you forgive your wife if she cheated?"
    "Well as long as it was with the customer and for the customer's best interest yes I can."

  • @samirh.1763
    @samirh.1763 2 дні тому

    Jeff won convincinly every argument the interviewer thru at him. A mark of high intelligence and also a prove of the hard work put in prior to taking his company on any new business adventure.

  • @Blueprint4Murder
    @Blueprint4Murder Рік тому +1

    I think he is fantastic in this interview he is so brilliant he laid out the exact blueprint telling his competitors why his model wins; to bet against him is bad math. I also find his mannerisms are very interesting.

  • @MichaelBarrett1984
    @MichaelBarrett1984 4 роки тому +404

    “With all due respect” = I’m about to insult you

  • @TroutButter
    @TroutButter 5 років тому +3163

    INTERNET SHMINERNET!

    • @fubar12345
      @fubar12345 5 років тому +68

      If you say it 100 times, you end up saying 'ERIC SCHMIDT'
      (X files theme plays)

    • @B-RaDD
      @B-RaDD 5 років тому +1

      You heard it here first

    • @mkprivate7523
      @mkprivate7523 5 років тому +23

      @Abraham Shekelbergstien what a stupid last name

    • @HIMYMTR
      @HIMYMTR 5 років тому +5

      @@mkprivate7523 that's antisemitic

    • @mkprivate7523
      @mkprivate7523 5 років тому +3

      @@HIMYMTR Are you high or something?

  • @Robert_St-Preux
    @Robert_St-Preux 2 роки тому

    The video is not playing for me, but the ad before it played just fine. I want my bandwidth back.

  • @thelinchpinbunch
    @thelinchpinbunch 2 роки тому

    Great to watch even 10 years from now.

  • @DaoQui
    @DaoQui 4 роки тому +1064

    "I'm done with this hair stuff, I'm gonna grow money instead"

  • @traaxe
    @traaxe 5 років тому +790

    lol ouch to the guy doing the interview that has to look back at this...

    • @khalidbahraoui9110
      @khalidbahraoui9110 5 років тому +12

      He is probably dead

    • @gluemuncher1986
      @gluemuncher1986 5 років тому +3

      @@khalidbahraoui9110 😂

    • @003Jetfire
      @003Jetfire 5 років тому +15

      No, this is a solid interview. Jeff didn't make it becuase he avoided the big questions. It's only because Jeff had real answers to real questions that he was able to stay in the market.

    • @traaxe
      @traaxe 5 років тому +1

      @@003Jetfire You are right because you answered the real question to stay in the market.

    • @TheCodeGuy12
      @TheCodeGuy12 5 років тому +1

      @@003Jetfire you definitely missed the point. SMH

  • @N.S4L4S
    @N.S4L4S 2 роки тому +1

    I'd love to see a follow up interview today, nearly 23 years later. using the same individual who was questioning Jeff here.

  • @JohnS-er7jh
    @JohnS-er7jh Рік тому

    23 years later, and I still never order items from Amazon that I can get at my local food store (despite their acquisition of Whole Foods), the prices are ridiculously expensive for food store items (which includes delivery charge, even for prime members and they also force accept substitution of products). I only order items on Amazon that I cannot find at my local stores (but I was doing this on other internet sites, that was until Amazon started offering Prime shipping, without that option I would drop Amazon real quick, and also I have noticed in the past couple years I am seeing less products I order being offered the Prime Shipping, so I just buy from another provider).

  • @epoch707
    @epoch707 5 років тому +414

    jeff bezos is a genius. The interviewer was caught in the times thinking about the "internet" and tech boom. Amazon focused on the the customer experience and focused on delighting the customer. What a great business

    • @RobertRaubenheimer
      @RobertRaubenheimer 5 років тому +1

      But it's like he said, it wasn't about the internet... that was only the channel they used. The customer experience was the grand focus so at the end of the day what do you attribute the success of Amazon to? The internet and e-commerce? Or do you attribute the meteoric rise of the internet and e-commerce to Amazon's customer orientation?

    • @santhoshm2559
      @santhoshm2559 5 років тому

      @samuel lee say something new ... everyone knows what to have said ...

    • @kieranbetts222
      @kieranbetts222 5 років тому +3

      @@RobertRaubenheimer I attribute Amazon's Success to the Human race tendency for idleness. Not to mention the positive benefit for some people of not having to socially interact with anybody else.

    • @mattmarkus4868
      @mattmarkus4868 5 років тому +3

      @@RobertRaubenheimer It' not either-or. It's both the focus on customer experience AND the ability to control costs (ie., keep prices low) by using the internet channel. Amazon wouldn't exist without both of those (the latter being more important).

    • @mattmarkus4868
      @mattmarkus4868 5 років тому

      @ISOHaven that's how all businesses should be run. what happened to the standards

  • @Letsberealguys
    @Letsberealguys 3 роки тому +408

    This interviewer wanted Jeff to fail so badly.

    • @uzoramadi5514
      @uzoramadi5514 3 роки тому +49

      I don't really think so. I feel that he was just doing his job and asking the questions that a lot of investors who were probably on the fence needed to ask, to be convinced enough to invest in Amazon.
      I mean, if you were going to give him your hard earned money, then it is really important that you see him look you in the eye and answer those hard questions with the kind of belief that he did.

    • @MadOrange644
      @MadOrange644 3 роки тому +29

      The questions were relevant at that point in time

    • @fightttttt
      @fightttttt 3 роки тому +11

      @@uzoramadi5514 asking tough questions is good but can be tasteless if you dont have any positive questions seems like an attack/ambush

    • @dylanness2003
      @dylanness2003 3 роки тому +1

      Uzor Amadi well you’re wrong because the interviewer said he didn’t like jeff

  • @stouser1296
    @stouser1296 2 роки тому +2

    This guy seem really proud of his company hope he doing good today

  • @SouthParkDEA
    @SouthParkDEA Рік тому +30

    Yes Amazon is customer obsessed! To this day!

    • @ryanshaw4250
      @ryanshaw4250 Рік тому +1

      idk man, they sell a ton of unsafe products and things which are of exceptionally low quality. They make money through tax avoidance worldwide which has honestly gone on too long and is one cycle away from going away.

    • @SouthParkDEA
      @SouthParkDEA Рік тому +1

      @@ryanshaw4250 facts!!!

  • @KikiTay
    @KikiTay 3 роки тому +1558

    Each of Jeff's hair left to start their own distribution center.

  • @aragornii507
    @aragornii507 2 роки тому +2

    This man facilitated and improved human life a lot

  • @RichardMoore-jg5tl
    @RichardMoore-jg5tl 3 дні тому +4

    It's sad how difficult things have become in the present generation. I was wondering how to utilise some money I had. I used some of it for e-commerce business, but that sank. I'm thinking of how to use what's left to invest, but I don't really know which way to go.

    • @RusuSilva
      @RusuSilva 3 дні тому +2

      Yeah, things may be hard right now, but I've come to realize both bear and bull market, recessions and economic boom, all provide opportunities to make high gains, I used to call bluff on folks that bragged about making a fortune from such down-markets until I happened to do so myself

    • @RossiPopa
      @RossiPopa 3 дні тому +2

      I agree. I've been working with a financial advisor since 2020, and I return up to 15k every month, and I don't even have to lift a finger. Although I also think the reason I make this much is because I started with significant capital.

    • @FusunTumsavas-cq7tp
      @FusunTumsavas-cq7tp 3 дні тому +1

      That makes a lot of sense. To be on the safer side and not second guess your market decisions, I’d suggest you reach out to a proper investment adviser for guidance, they’re better equipped at understanding market patterns/movements and adjusting portfolio to match up with these market trends

    • @RossiPopa
      @RossiPopa 3 дні тому +1

      Monica Shawn Marti is the licensed coach I use. Just research the name. You'd find necessary details to work with a correspondence to set up an appointment.

    • @FusunTumsavas-cq7tp
      @FusunTumsavas-cq7tp 3 дні тому

      I looked up her name online and found her page. I emailed and made an appointment to talk with her. Thanks for the tip

  • @mikeylibra5233
    @mikeylibra5233 2 роки тому +508

    He's nailing this Kevin Spacy impression

    • @tantrarojo44
      @tantrarojo44 2 роки тому +9

      Hahaha you don't get if he's the good guy the bad guy or the sadistic myfkr hahaha

    • @jajajajajaja867
      @jajajajajaja867 2 роки тому +10

      In American beauty

    • @VisitRwanda7788
      @VisitRwanda7788 2 роки тому

      Lmao…..he sure did

    • @mikeylibra5233
      @mikeylibra5233 2 роки тому

      @Robert King 🤣🤣

    • @manwiththemoviecamra
      @manwiththemoviecamra 2 роки тому

      The best part is now he looks like Dr. Evil and Kevin Spacey played Dr. Evil in Goldmember.

  • @johnlemon1977
    @johnlemon1977 4 роки тому +469

    Nobody:
    Jeff Bezos:
    👁️ 👁️
    👄

    • @HadenAndShit
      @HadenAndShit 4 роки тому +2

      @Ajeje Brazov I'm so glad I saw this, this is EXACTLY what I was thinking!

    • @Mr.Mister420
      @Mr.Mister420 4 роки тому

      Shmao
      Ghmao
      Dhmao

    • @c4s4n0v44
      @c4s4n0v44 4 роки тому

      Drug effect?