Omni Flow Pilot - Skill Based Routing Scenario

Salesforce Omnichannel Flows Pilot [Spoiler Alert] - Skill Based Routing Scenario.
Link: / omni-flows-pilot-spoil...
Important: Salesforce provides Omni+Flow to selected customers through a pilot program that requires agreement to specific terms and conditions. Omni+Flow isn’t generally available unless or until Salesforce announces its general availability in documentation or in press releases or public statements. Salesforce can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions are only on the basis of generally available Salesforce products and features.