Transfer Case Breakdown 2017 Ford F350
Вставка
- Опубліковано 5 жов 2024
- Pulling the trailer up a mountain road in 4Lo and bad things happened... UPDATE: 10/20/2017 - Truck is fixed. The pinion gear shaft had too much play in the planetary gear set and the reduction gear slipped out of alignment. When under load, the problem showed up. Ford fixed the transfer case without any trouble and the dealer and just about everyone I've talked to said the way I was using it was the way it was designed to work. Sounds like this was a one-off failure.
Viofo A119 Dashcam on Amazon: amzn.to/2jw23vC
I don’t understand these comments about using 4low. 4low is made to be used exactly how you used it on a steep hill towing instead of wasting fuel in 4hi. Which in 4low he has more control of his load as well if he were coming down a steep gravel hill using 4low.
I second what you say, I pull a trailer with 18 large square bales weighting 1500 lb each up some steep hills in 4Lo all day when making hay. No way could it be done in 4Hi and maintain control. None of these people know who EpicCowlick is and all the SuperDuty's he's owned and the advice he's given on the Ford forums. Most of us learned everything we know from him. I did. To the naysayers do your due diligence, Google his name.
A tip: watch movies on Flixzone. I've been using it for watching a lot of movies recently.
@Hezekiah Ricky yup, have been using Flixzone} for years myself :D
@Hezekiah Ricky yup, I have been watching on flixzone} for since december myself :)
Wow, this blows dude! I've had 6 Ford trucks, including my current 2015 F250, with 60000 miles on it. Been towing trailers, boats, and fifth wheels through the mountains, deserts, and dunes and have never had this issue. Hope the dealership takes care of you quick!
4L (4X4 Low)
Uses extra gearing to provide maximum power to all four wheels at reduced speeds. Intended only for off road applications such as deep sand, steep grades or pulling heavy objects. (straight from the owners manual) the only disclaimer Ford states is This mode is not intended for use on dry pavement. Use on a dirt road up a steep grade should not have caused a failure.
christopher wynn Agreed. The only thing that makes sense is that the part was bad (most likely) or the heavy weight of the fifth wheel over the rear axle prevented the needed slippage and the sharp switch backs of the mountain road was just too much.
Cool good to see they fixed it! I’m considering buying a new 2018 F350. I haven’t had much luck with my current car and the brand or dealers standing behind the product so far I’ve been seeing for the most part Ford is standing behind their trucks. I feel the overall quality of a product doesn’t fully define a company, the way a company handles a defect to me defines a company.
I am officially ready for the next video. You don’t have to wait any longer.
Lol. If you're talking about a follow-up to this event, no video is coming. I know, bummer, but I couldn't get in with the tech to see the repair as it happened. It would have been great because there's very little on the internet about this new transfer case. C'est la vie. Ford fixed it and it works great. More info in the video description.
I used to check gear Parts at American Axle in Auburn Hills Michigan we forced gage's into splines to check for proper dimensions and gouged the splines they said it was ok.
So sorry to hear about the transfer case. Hope it is corrected ASAP with minimal down time. Doesn't appear to a common issue but should be a straight forward warranty repair (though costly for Ford lavour/parts).
Pretty sure it will work out. It's a straight forward failure and just what warranties are designed to cover. First time for me though.
Sorry to hear about that!! I had a similar experience. We had a 2 week vacation to see the Total Solar Eclipse.
The day before our trip, I noticed the DPF Regeneration error on the Console. I thought, this will clear once I start towing.
About 1 hour into our trip, heading up the Grapevine my truck lost power.
Apparently the DPF regeneration didn’t clear and the truck went into limp mode.
I had to unhook and have my truck towed to a dealership. They performed a manual Registration.
I am now more cognizant if making sure I finish my Registrations 😀
Wow, that's a pain. Hopefully you got to see the eclipse. We made the same trip only we went to southern Idaho. DPF regens are important and they need to be allowed to finish or what happened will indeed happen. It's a bit harder if you use your truck for short trips around town.
Are you going to keep uploading videos? Looking forward on seeing them. I finally got my 2017 f250. You’re the only one who i found that’s making very good videos explaining everything on this truck.
Sure, there will be more. Fuel filter change, trailer cam, and a couple others.
EpicCowlick Nice!
It doesn't matter what make you buy, they all have their own issues. I've always owned Fords but I've never had an issue. When I bought my new '17 F450, it went into 4wd without a hitch. Just keep in mind your truck is not designed to run 4 x 4 full-time. I wish you all the best with your situation. Let me know what happens.
Ouch, I wish you the best and hope you just get a whole new case. Keep in mind you keep driving that when there could be metal fragments in the oil, slowly damaging the main shaft bearings.
I have a 2017 on order with a manual t-case, hope this isn't a common issue with the new Borg Warner cases. Doesn't seem to be tho.
I have yet to hear of another failure like this. They have been bullet proof for years. Luck of the draw I guess.
Manual T-case is the way to go. Less crap to break down.
Engaging wasn't the problem. The main chain slipped over the teeth. I'm afraid this would have happened whether it was a lever or a button. The lever might have helped getting out of 4Lo. There was so much pressure initially that the motor couldn't disengage. Had to pull forward a little bit to let the motor shift out of 4Lo.
This has everything to do with engaging. From 4 hi to low, you have a sliding synchronizer that engages the planetary carrier. The case locked up due to running essentially two ratios at once, then the gears bound until the Chevy removed tension. The chain didn't slip, it's impossible unless the case collapses or the chain physically broke. The grinding sound is from the syncro ring essentially trying to engage.
If anything it's a testament to how strong the case is, usually the case will crack apart if a gear binds.
BroadcastBuddy We'll get a look inside hopefully tomorrow. When I have more info I'll update.
I miss this channel.....is there something I can write to inspire you to make more videos?
That stinks but at least you found that problem in dry weather not when it's all muddy or snowing and freezing, hope Ford takes care of you.
Amen to that brother. It can always be worse.
I know you say its fixed but I watched this video a number of times and you say your switching to 4 low but you actually switched to 4 H. Your not suppose to change to 4 h from neutral its made to be shifted on the fly from drive to 4 h . 4l is from neutral. My understanding from Ford is that doing so will miss align the planetary gear set and cause the grinding or make it so it will not shift properly and will jump out of gear.
The camera perspective is pretty much straight-on and shows the switch in between 4H and 4L. When the switch is viewed from the driver position it is 4L. Notice the indicator on the dash is 4L when shifting from N to D. The transfer case was switched to 4L. 4H can be engaged from any gear including P, R, N, D, M, 2 or 1 whether stationary or moving (up to a certain speed).
I just bought a '17 F450. Never had an issue. Wondering if there was any oil the case. Seems so unusual for such break down, especially for a new truck.
What happened with this repair? I think my transfer case just gave out in a extreme muddy 4x4 situation. I got a see dealer yellow warning and a yellow wrench icon in the dash. I turned the truck off and on, the yellow icon is gone but I don’t think I have 4WD.
Wow! That sucks! I agree things happen! I'm considering a F-250, been shopping but haven't found the package I'm after
Dry pavement didn't need 4lo just 1st gear.
Regardless of how it broke... when you pay that much money for a Brand new truck the manufacturer should stand behind it. Besides complete owner abuse it should be warrantable
Looking for that update... please let your subscribers know what dealership found and did for you.
That's a sick feeling
Ooooohhh man that's not a happy sound at all. At least you were in an area where there were some folks around to lend a hand nothing worse than being stuck were there aren't many souls coming by. And you had to get rescued by a Chev ( my little blue oval pride feels for ya on that...) Well lets hope that FMC covers it for you and your back on the road soon
Good old Suburban lent a hand when I needed it. I can't count how many times I've helped out someone else regardless of make. There's no shame in getting a tow when the truck is stuck, lol.
I just bought a 2017 F350; please let us know what happens...we will be using 4 wheel all the time once dessert season in California is back around.
I used it all summer in the desert this year with no problem. This is my first such failure in all the Fords I've owned and I haven't heard of any on the 2017s.
EpicCowlick thanks for quick reply. Really disturbing to see since we tow heavy with our fifth wheel ( well heavy To us. 16.5k.
I just bought a 250!! Yikes!
Don't let this worry you. The truck is a beast. This is going to turn out to be some weird and rare thing.
EpicCowlick didn't you mention some kind of 4WD issue when you first got your truck? Could this be related?
Damn! Are you sure you are doing that right. Also to you were going to 4H......My Tundra wasn't doing right either until i figured out how to do it the right way. It works great now knowing how to engage it properly.
At least it happened when you didn’t need 4low cause the truck could have made it up there easily in 2wd and maybe this has something to do with the glitchy first time use of 4wd ? But at least that didn’t happen when you absolutely needed it hope fully it gets replaced
No problem. Ford took care of it. Details are in the video description.
That sucks on such a new and expensive truck. Let us know what Ford does.
I took it in and the dealer was sure there would be no warranty problem. That's good news.
Can you update new video
Still wondering what happened after this? Did ford warrant it even though you leveled the truck and put 37’s on it? How much did it cost? How long did it take?
They took care of it, no problem. We did have to wait for parts but the dealer provided a F150 loaner so there was that. There was never any concern about the tires or the way it happened.
My 17 F-350 also has 4 low bugs. Did you ever find out the issue m?
What dash cam do you use? Sound quality seems pretty good...
Josey Nixon Viofo A119. It works great.
Ouch!! so what did Ford ended up doing for you?
This is probably why you had problems off roading with 4low in your first video of the truck going up the mound of dirt and mud!
You never know but the coincidence is pretty hard to ignore.
any updates I'm very curious to know what it was
Excuse me
That’s all your fault
4low never been made for that
wasim yukon Read the manual. This is a designed use. Part failed and was replaced under warranty. No problem.
At least there was a gm around to hook up too
Good old one too!
Didn't you have a issue with your transfer case before? I had a problem once shifting in and out of 4 wheel low with my previous F350 will pulling a skid steer. Had to backup and then shift to neutral. How many miles on your truck now 10k?
That was an unrelated issue. The auto-hubs were a little slow to engage the first time coming from the factory. The transfer case shift fine but the front hubs needed some extra TLC. They have worked flawlessly since that one time.
WHAT HAPPENED to the truck???
Info in the video description. It all worked out.
EpicCowlick Oh sorry didn't think to look.. Glad everything worked out.. 😁
That does suck. I’m not complaining but I was always thought to use 4 wheel drive only when you are slipping and then get back to 2 wheel drive as soon as you can since your front wheels will turn faster than the back wheels and if they can’t slip a little than you are putting a lot of strain on the system which is never good for to long
Living out in the boondocks a good chunk of my life using my 4 wheel drive at least a couple times a week I never had issues. Just something to ponder
That would have actually worked in this case. I had 4Lo engaged AND the rear diff locked which in itself wouldn't have been a problem. The issue was the heavy weight over the rear axle didn't allow the tires to slip at all. Something eventually had to give.
i have a 2018 f250 and it like shakes when i put it in 4H or 4L and not at fast speeds. anyone know why?
They get you fixed? I enjoy your videos and am looking forward to the next one.
Still waiting. 5 weeks now for one part.
EpicCowlick that just heart breaking. Hopefully they will have you fixed soon. Mine when in under warranty for a coolant leak took one week though.
Sorry owner fault NOT truck. 4X4 low is only intended for extreme situations. Not driving a gravel dust and a tiny 1% incline.
By that logic, the transfer case was doomed to fail. If it failed on a road you describe, it would explode in an "extreme" situation every time. The t-case is designed to do exactly what it was doing. Still waiting to hear from an engineer but the t-case should handle max towing weight and cause the wheels to slip without failure.
Do you wish you got a dually instead? Would like to know your thoughts on this since you are pulling a big 5th wheel. Thanks.
The only time a dually would work for me would be when I'm hooked up to the trailer. It would be a pain at all other times and would be impractical in my sub-urban world. I use my truck for a lot of other trailering where I'm not pushing the limits.
EpicCowlick thanks for the response. Patiently waiting for the update video!!!!!!!
Any news on the truck? You haven't posted a video in awhile
The truck is all fixed. Info in the video description.
Curious on what was the outcome with this transfer casr.
Ford fixed it. Details in the video description.
I want to trade my truck in for a model like yours. How you like it so far ? Other than the transfer case problem...
It's an amazing beast. So comfortable and capable. A home run.
Did you lock each hub manaly and the switch to 4wd. The truck looks like it has locking hubs.
The Ford hubs have an automatic and manual setting. They were set to Auto and they were locked as evidenced by feeling the front tires grabbing around the loose gravel corners.
EpicCowlick Then the truck just over powered the transfer case.
It's a powerful engine for sure but you'd think Ford engineered for this. I'm thinking it will be a faulty part. Chain, gear teeth, something.
Hey any update? Thanks.
All fixed up. More info in the video description.
So what happened with the transfer case?
Still waiting on parts for 3 weeks now. This Borg Warner transfer case is so new it's near impossible to get service on it.
So did you ever get thing fixed
All taken care of. Info is in the video description.
4 wheel low is really meant for first gear driving less than 5 miles an hour
It’s been a while since your breakdown. How’s the truck.
It's all taken care of. Details in the video description.
EpicCowlick what exactly happened to the transfer case
The 5th wheel put enough weight on the rear axle that the wheels could not slip on the dirt road. The tight switchback turns on the road put too much strain on 4Lo. Pinion gear slipped out of alignment with the planetary gear set. They replaced pretty much all components in the transfer case including the oil pump. All this is a guess. One mechanic said he thought the oil pump failed and the gear were dry. No one knows for sure.
Did Ford take care of the issue?
FROGMAN524 Yup, all taken care of. More details in the video description.
Ok thank you I see what they did now.
EpicCowlick
Is it borgwarner?
Derek Ortiz It is the new BW transfer case for the 2017 model year.
This is what I hate ....you pay way to much money for that truck and now this??
Any update on what's going on with the warranty or problem?
Still waiting on parts. National back order I'm told. Still driving a loaner F150 in the time being.
Seems you might not be the only one then!
Did you see this?
www.ford-trucks.com/forums/1485522-transfer-case-leak.html
I did see that thread, thanks. When the leak was first reported I crawled underneath the truck and checked out my seals. They were fine then and after the failure. The seals were not the problem on my t-case.
How is it his fault the thing was made poorly, he states in the comment (updated info) that Ford found it was a manu failure, as well as, this is how the transfer case should be used. Lord knows I have used 4Lo on trucks with loads to go places.
Had a Ford truck for the job I had before and I always had problems with things 4WD related. Hubs, xfer case.. Seems to have been a problem with Ford for a long time. I personally have never owned a Ford truck and will not. Never had issues with my RAM trucks and I have had many. Was thinking about giving Ford a shot and maybe get a 450 dually to replace my 3500 RAM dually...not now! I will just stick with Dodge. Hope it all turns out well for you and good luck with the truck. I know that would have ruined my trip mood.
This is the first Ford of many for me where this has happened. I had an old Excursion way back that had an issue with the auto hubs. I replaced the vacuum seal ring on that and it worked fine. The Ford auto hubs do need attention when they get old but this is the first time I've experienced a transfer case problem. I cam from Chevs 20 years ago and have loved the reliability of the Fords.
There are many things I like about the Ford trucks. I like the interior better than the Ram as well as the layout of the controls. I also like the fact that Ford offers a truck camper package...but...Ram now offers airbags. To me all is for naught if the drive system fails and even the remote chance is still a chance. I suppose I should just say I love trucks..all of them and that I love the cummings 6 the most...what a power plant! Ford does make a very good looking truck inside and out.
Agreed. The big three all make great trucks and the differences are all arguable. When you think of the amount of work they do and the relative luxury we get to enjoy while doing it, well complaints are just splitting hairs. Good thing there's a choice for different tastes.
When’s the next video
Sorry that sucks. Doesn't sound like a Ford part failed it sounds like the Borg Warner transfer case failed. I own a landscaping company and all my trucks are Super Dutys and I never really thought about this before until I watched your video but is it ok to put it into 4 low while pulling a trailer?? I could see for high but not for long. Just curious but great video. Good luck
That's the very question that needs to be answered. Everyone I've talked to said they've done the same many times and not had a problem. I have yet to learn if using 4Lo like this is bad practice or just a bad part. The dealer didn't think I did anything wrong. There have been a couple of comments here that say it's wrong but no information to back that up. I have yet to hear from an engineer or someone who can articulate if this is a designed use or not.
EpicCowlick I understand makes sense I wouldn't think there be anything wrong with it but you never know plus the weight of the trailer might make a difference. I have pulled trailers plenty of times in 4 high but I don't ever remember doing it in 4 low. before. Sounds like to me might just be a bad transfer case because I remember one of your earlier videos didn't you have a problem with it shifting into 4 low when you were trying to go up a hill on your property??
I don't think that was related. It turned out to be just slow to engage front hubs and it only happened that one time and never since. I've used 4X4 and 4Lo countless times since then and every time they engage quickly. I still have to hear from an engineer on the intended use of 4Lo and ask if it should be used with heavy trailers.
EpicCowlick hi did you find out what happened to your transfer case?
The synchro-mesh gear and and some other parts bit the dust. The Borg Warner transfer case is brand new and parts are still on national back order. I'm driving a F150 loaner until it gets fixed.
So you made it up in 2wd but were towing in 4low on a twisty road with the differentials locked. Hmmm!
The rear differential wasn't locked. 4Lo was used because the tires slipped on a switchback lower down the mountain. Not fun when there's a heavy 5th wheel trying to pull everything backwards down the mountain. The reduction gear in the t-case eventually said enough is enough.
Thats crazy to pay that price for that truck and then it breaks
Good thing for factory warranties.
You were not supposed to use 4L for high speeds, 4H is better or just 2WD unless it spins
I don't think we ever got over 15-20 mph. 2wd definitely spun on a corner until 4X4 was locked in. And being a pretty steep hill, the extra gear reduction of 4Lo was very helpful. The problem was that the weight of the fifth wheel didn't allow the tires to slip on the sharp corners. Something had to go and in that case, it was the transfer case reduction and planetary gears.
@@EpicCowlick okay
Awesome, older Chevy pulling the mighty power stroke up the hill, stop making excuses for the Ford, it should not have broke, super duty is a name not what it can do, and yes I’ve owned a dozen ford trucks
Like and old Clydesdale pulling a heavy wagon, it was awesome You have to keep it in perspective though. That new Ford was pulling nearly 10 tons up a steep mountain road with almost 4,000 pounds over the rear axle turning sharp switchbacks. All that diesel power and weight on that steep mountain road didn't allow the rear wheels to slip as they should have and eventually something had to give. It was the gear in the transfer case that said enough and gave up the ghost. I've had trucks in the past also and there's no way I would have even attempted this pull with that technology.
Should have been in 4hi. That would have worked here fine.
Perhaps. Mostly the issue was caused by the extra weight over the rear axle and did not allow the rear tires to move at different speeds. They bound up on the sharp switch backs and sent all that torque up into the transfer case where it finally slipped gear teeth and failed. It was just a tough situation. Steep road making me think I needed 4 wheel drive but probably could have made the climb in 2wd.
Any updates?
Waiting for Ford. It's a new transfer case design on a new model year. Truck is drive-able, just not in 4Lo.
EpicCowlick our company has had 4 separate f250 trucks with transfer case seized up. Our trucks stay in 4low because of the conditions, looking for a fix for these, Ford is not helpful they replace with the same...
I like your videos and respect your knowledge but you had no business being in 4lo on a perfectly good road.
The particular section of road where it broke is not representative of the whole road. In the switchbacks, the road was rutted with loose gravel and 2wd would not have made it. I'm waiting to hear from the engineers if 4Lo is designed to be used with a heavy trailer up a fairly steep mountain road. There are a few like yourself who say 4Lo should not have been used but 95% say it shouldn't have been a problem. I'm very interested of course and will relay any qualified information I receive.
Somethin's not right, alright
That's stupid, 4low on an easy hill
Ricardo Arevalo That's the first thing I thought. 4lo is almost always for descent and uneven steep terrain (well much steeper). 4lo to 4hi is not any more effective in such conditions. I've pulled 16' enclosed tool trailers up LOGGING roads in Wyoming to do work and never once did anyone on the entire project think 4lo was a good idea. His truck made it up in 2wd. Over thinking it. Live and learn I guess.
defmc1 yeah I agree
I hope ford “made right” with your truck!
Jayson Zimmerman They came through no problem. Details are in the video description.
Well damn son
I was going to say - Ford is crap, but then I heard you were using 4lo on a normal road. If you used even 4hi you could have easily broken your transfer case as well. If you want 4 wheel traction on a normal road buy a car with a full time 4wd not a part time. Like a landcruiser. I know that application is totally different but bottom line is it's your fault that transfer case is screwed.
4Lo on a dirt road is completely acceptable as per Ford. 4Lo or 4X4 is not to be used on an asphalt or concrete road unless on snow or ice. This failure was not driver error.
0dq0 Your statement is incorrect on a gravel road there is no risk of binding. How is he supposed to tow a fifth wheel with a land cruiser?
Landcruiser example was for the sake of full-time vs part-time. Don't cling to words. The road I saw in a video is almost perfect. Who would engage a 4hi even? It's non of my business if course. You can do as you like but don't complain later when you break your transfer case. It was plain stupid. Ask anybody who knows what off-road driving really is and he will tell you that you engage 4lo in only certain conditions, definitely not like in the video.
And also research a device called "towall". You can tow a fifth wheel with a capable SUV. Not talking about landcruiser so don't start.
I'm not interested in belaboring the point but it was a gravel road. Especially loose on sharper turns where 4Lo is extremely helpful. The last thing I wanted was to start up around a turn and spin the rear wheels with a heavy trailer behind.
I would be so mad
Stuff is going to happen, sometimes out of your control. Best to not make a bad situation worse by being miserable.
Thank you for the great information and your positive attitude. I appreciate your insight and data backed assertions.
Oh you used it wrong. Not the trucks fault
Chevy to the rescue JS
Ed Jacobs Good old Chev rescues brand new Ford. Lol.
So what happen to the follow up video?
Information is in the video description. Ford took care of it.
Any update?
Steven Ruble Parts are scarce for this new Borg Warner transfer case. I'm still driving a loaner F150 while we wait.