Was having trouble with my EX 30 with a strange noise. I thought something was broken or breaking. I called the company and spoke with a man who took me through a few things to check and we got it fixed. GREAT ! No money, no shipping, very simple fix in design. Thank you Sysco.
Just received my excalibur ex-30, what a monster of a scroll saw. Not only is there no vibration, it has to be the quietest scroll saw on the market. This so much better than my DW788 and my Craftsman 16". It's 3 days old and no problems with it.
Thanks for your reply, I agree that it seems odd that they havent done anything about this, despite the fact it seems a regular problem.. I thought it was just me, like I was doing something wrong... perhaps because I was switching the machine off when it was at high speed was wrong... what kind of symptoms were showing on your machine when this happened? Mine has bad vibrations and a side to side wobble on the upper arm.
My excalibur is having exactly the same troubles with the part connected to the motor. The bearing has come loose and I can actually slide it with my hand... How did you remove the bolt which holds the piece to the motor? I know its reverse thread but its proving difficult to remove.
I bent a spanner to go be hind to hold the balance block and remember it is a left hand thread all so send a message to General International ( ray@seyco.com ) if people don't complain they will not do any thing about it
Was having trouble with my EX 30 with a strange noise. I thought something was broken or breaking. I called the company and spoke with a man who took me through a few things to check and we got it fixed. GREAT ! No money, no shipping, very simple fix in design. Thank you Sysco.
Just received my excalibur ex-30, what a monster of a scroll saw. Not only is there no vibration, it has to be the quietest scroll saw on the market. This so much better than my DW788 and my Craftsman 16". It's 3 days old and no problems with it.
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Thanks for your reply, I agree that it seems odd that they havent done anything about this, despite the fact it seems a regular problem.. I thought it was just me, like I was doing something wrong... perhaps because I was switching the machine off when it was at high speed was wrong... what kind of symptoms were showing on your machine when this happened? Mine has bad vibrations and a side to side wobble on the upper arm.
My thirty inch saw was doing the same thing after almost two years. where did you purchase your replacement parts ?
My excalibur is having exactly the same troubles with the part connected to the motor. The bearing has come loose and I can actually slide it with my hand... How did you remove the bolt which holds the piece to the motor? I know its reverse thread but its proving difficult to remove.
I bent a spanner to go be hind to hold the balance block and remember it is a left hand thread
all so send a message to General International ( ray@seyco.com ) if people don't complain they will not do any thing about it