How I delivered booked appointments for my first SMMA client as a beginner | My SMMA Journey

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  • Опубліковано 22 січ 2023
  • In this video I break down how I was able to fulfill on my guarantee of booked appointments with my first smma client for my lead gen marketing agency as a complete beginner. I used gohighlevel which is a software for agency owners, and Ill show you the conversations, automations, and integrations I used as well to book those appointments for our client.
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    Gohighlevel - The software we use at the agency | 14 day free trial -
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    Instagram - / itsjuan.smma
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КОМЕНТАРІ • 167

  • @Jadynelsworthy
    @Jadynelsworthy Місяць тому +1

    So much value in this video, dude you are killing it with the content🔥 subbed and can’t wait to see more fire from you, way better than those big influencers that just ramble

  • @adscopedental
    @adscopedental Рік тому +31

    You should create a calendar for your client within highlevel and connect it to thier Google calendar. Then within highlevel you can create a form with all the same questions in your Google questionnaire and link it to the client calendar in highlevel. Then in the calendar settings you can also add a payment option using stripe.
    If you do this, then in one calendar link you can:
    1. Get leads to fill out the questionnaire
    2. Get leads to pay the appt deposit
    3. Get leads to book in their own appointment at a time which suits them.
    This way you dont have to go back and forth to book an appointment you can achieve everything in one link which you send to leads

    • @juansmmajourney
      @juansmmajourney  Рік тому +6

      Wow! This is actually really cool, I’m going to try implementing this, thank you for the tip 🙏

    • @Norberthservices
      @Norberthservices Рік тому

      Hi, would you be interested in creating something like this for us? Thanks

    • @philly.creative
      @philly.creative 11 місяців тому +1

      Can there be a video done on how to set this all up? please

    • @lukeskywalker1841
      @lukeskywalker1841 23 дні тому

      @@philly.creative hey bro, did you find a youtube video on how to set this up? cheers

  • @Gabrielleo221
    @Gabrielleo221 Рік тому +13

    Thanks Juan your transparency is appreciated 🙏

  • @danielryland9155
    @danielryland9155 Рік тому

    You are the most clear ytber for smma Honestly if I was a youtuber ill take notes. Your really answering my frustrations!

  • @brennengreen5067
    @brennengreen5067 Рік тому +1

    Insane value in these videos man. Keep up the good work

  • @AaronJohal
    @AaronJohal Рік тому +1

    Hey Juan, thanks for sharing your journey. I too finally decided to share my own SMMA journey so it’s been great to learn from people like you so far 👌

  • @journeywithbayram
    @journeywithbayram Рік тому

    I love you man. Once I started soon, you will be my hero :D

  • @jazmine8180
    @jazmine8180 Рік тому +1

    Thank you for making these videos it helps ! Keep it up

  • @AndresMB08
    @AndresMB08 Рік тому +2

    Hey Juan, just starting out on my agency journey, wanted to let you know these videos are absolute gold for me, thanks! 🙏🙏

    • @juansmmajourney
      @juansmmajourney  Рік тому

      Really appreciate that bro! Wish you lots of success with your agency 💯💯

  • @thugger306
    @thugger306 Рік тому +17

    Yo Juan, thank you man for sharing your experience and lessons with us. Glad that I see starters in the SMMA field start sharing their journey, much more helpful than all those "gurus" out there. You're literally amazing dude, keep it up! Btw, how do get your leads for outreach?

    • @juansmmajourney
      @juansmmajourney  Рік тому

      Hey bro thanks appreciate that! We get our leads looking at google, facebook, some on Instagram and we might look into lead scraper tools but yeah it’s all over the place right now haha

    • @jobvalluthamannunkal9056
      @jobvalluthamannunkal9056 7 місяців тому

      I agree 1000%. Juan, you are very geniune person!

  • @user-es8pt3mb1t
    @user-es8pt3mb1t 9 місяців тому

    Thanks a ton Juan very helpful !

  • @xarius__5443
    @xarius__5443 Рік тому +1

    thanks a lot for this, was looking for it !

  • @Alan27277
    @Alan27277 Рік тому +1

    Great video juan really helps out. I have my first discovery call tomorrow:)

  • @j-pmunoz5967
    @j-pmunoz5967 Рік тому +1

    Juan I’ve been waiting for an upload for so long now

  • @IkennaVisuals
    @IkennaVisuals Рік тому +1

    You’re going far my bro, keep it up! 🔥

    • @juansmmajourney
      @juansmmajourney  Рік тому +1

      Broo I appreciate you 💯🙏

    • @IkennaVisuals
      @IkennaVisuals Рік тому

      @@juansmmajourney , I appreciate you too my bro! 🤲🏽✨

  • @aryandhawan139
    @aryandhawan139 Рік тому +2

    Hey Juan,
    Gotta say live and respect what you do and found this really helpful
    I really dislike having to work with appointment setters and would much rather have everything automated,
    Can you make an in depth video about how you set this up because it looks very complicated
    Thanks bro

  • @alviislam4412
    @alviislam4412 Рік тому +1

    Again, awesome content bro

  • @Zakram00921
    @Zakram00921 7 місяців тому

    Great vid, thanks

  • @tommybscott
    @tommybscott Рік тому

    🔥🔥🔥keep making your vids man faya🔥
    !!!

  • @apolive1942
    @apolive1942 Рік тому +1

    amazing bro, amazing

  • @Mahdi-qd6ig
    @Mahdi-qd6ig Рік тому

    Thanks for the insight into using high level. Can you make a video about how to set up a high level, like the different integrations and the automated messages

  • @dwn3258
    @dwn3258 Рік тому

    Hey Juan, awesome video man! When you are sending cold emails, are these manually scraped and sent one by one? Or are they mass sent?
    Keep rollin' brotha!

  • @spencerperry5891
    @spencerperry5891 Рік тому +1

    Whats up bro I respect the grind I don't get on youtube much but I went on to look up more about the software because I just bought it myself. I'll be honest I started my agency journey July 1st and it has been successful but I will be honest I went about it a lot differently than a lot of people I literally tried walking into business's door and sale my services to them I had no system no plan no anything I just had a whole lot of hustle. My first client I actually got the first day I started my company only problem is I did not have a system. I got a lot more clients because sales are super easy for me. Now I am on the back end 6 months of my first year of running an marketing agency and now I am in the process of learning these skills. I'd love to connect with you bro I fuck with the grind. Keep the shit up

    • @juansmmajourney
      @juansmmajourney  Рік тому

      Yo that’s crazy! Really cool bro going door to door and hustling hard. Send me a dm on Instagram!

  • @kolyacali4989
    @kolyacali4989 Рік тому

    Hey man, I would be so happy if it works for me and my partner as well! We just signed our 1st client this week! Now we just gotta deliver 10 Appointments the first month 😅. Thanks for the video!

  • @lilaweeby6515
    @lilaweeby6515 Рік тому +1

    great video bro

  • @alfamingo2520
    @alfamingo2520 Рік тому +1

    Great Video!

  • @himsingh8654
    @himsingh8654 Рік тому

    Hey Juan this is really a GEM, btw i was wondering do you have a video editor to help you with editing?

  • @EMKION
    @EMKION Рік тому +1

    nice your progress looks very good

  • @kshitijshekhar1144
    @kshitijshekhar1144 Рік тому

    Hey man, some unsolicited advice for you. Instead of asking them to fill up a form over SMS, you should have a form/survey on your landing page that your leads go to so that you can qualify them. Once that is done, lead them to a calendar to book an appointment. Then once that is done, just call them up to confirm the appointment and another time an hour before the scheduled appointment to remind them.

  • @Crysteps
    @Crysteps Рік тому

    Well done, I think GHL is awesome although you definately don't need it from the start.
    I was wondering what camera do you use to film your videos?

  • @jonathandossantos9744
    @jonathandossantos9744 Рік тому +1

    Awesome!

  • @adirk2156
    @adirk2156 Рік тому +1

    super cool tool

  • @jameswiebe9211
    @jameswiebe9211 Рік тому

    Hey Juan, great video. Just curious if you only use google calendar with ghl for your client's patients and to book meetings with your clients, or if you use calendly for all of your clients and discovery calls? I hope the wording made sense lol

  • @samuelmoraes2673
    @samuelmoraes2673 Рік тому

    Thank you for this video man it really helped! But I have a question I’m struggling with booking appointments for my detailing client because ceramic coatings aren’t really a “needed” thing, it’s more like a “want” so how would you go about booking appointments for people like that? What messages would you send to leads.

  • @AlexDoesBiz
    @AlexDoesBiz Рік тому +2

    GHL is such a goated platform

    • @juansmmajourney
      @juansmmajourney  Рік тому +1

      Facts!

    • @AlexDoesBiz
      @AlexDoesBiz Рік тому

      @@juansmmajourney my g are you open to being the guest on other people's channels?

  • @lilwayz
    @lilwayz Рік тому +1

    thanks for this videi

  • @evanbartholio
    @evanbartholio Рік тому +1

    Awesome video. Very thorough.
    One question I have is would your chiropractor consider doing the lead follow-up themselves? You can give them access to GHL right? If they had a front desk person, couldn't they do that? Or do your clients not want to deal with that?
    Thanks for replying to my last comments 🙏

    • @juansmmajourney
      @juansmmajourney  Рік тому

      Yeah our client doesn’t want to deal with that, and it’s also part of our offer and why clients like that we run their ads but also book their appointments 💯

  • @Ky-eg4vq
    @Ky-eg4vq Рік тому +1

    bro could you please show us how to create ads, it would help me and many others so much

  • @KidZetaa
    @KidZetaa Рік тому

    Hey Juan, quick question, have you had a client that wanted to cancel his appointment after the deposit maybe you have a free refund policy if they cancel more than 24 hours before their appointment and how did it go with stripe and the refund.
    Just finished all your videos im starting my agency soon just a few things left like how do you make a contract, choosing my niche and how to run the fb ads. continue on your path you're doing great imma watch you

  • @michaelmatsuo4577
    @michaelmatsuo4577 Рік тому +1

    hey man love your vids, absolutely love the journey and the value you present .. but i do have a question? so should i create my sutomations and facebook lead forms set up for when i actually land a client?

    • @juansmmajourney
      @juansmmajourney  Рік тому

      That’s a good idea, you’ll have everything ready for when you sign a client yeah!

  • @methods_9952
    @methods_9952 Рік тому +2

    Hey, how did you learn these automations? Any videos etc..

  • @LukaWillMakeIt
    @LukaWillMakeIt 11 місяців тому

    Hey man, I have a quick question: how much can I charge a client for appointment booked? Thank you, and keep up the awesome work!

  • @funnyhd7696
    @funnyhd7696 Рік тому

    Hey Juan, I was wondering should stick to one niche to run ads for businesses and what niche are you in for your agency?

  • @destructer479
    @destructer479 Рік тому +1

    can someone help me with the pricing? do i charge them the ad budget included within the monthly pricing? or do you charge them seperate? if so how would you let your client know your pricing is "1k month" e.i but you have to pay another 1k a month for your ad budget essentially "2k a month"

  • @Beni29
    @Beni29 Рік тому

    Hey Juan, how do you reach out to businesses if you just have a general email address? Do you still use the owner's first name or do you switch to a more formal template?

  • @ilijah4385
    @ilijah4385 8 місяців тому

    I'd prefer building a landing page with a pre-qualify form that redirects to a booking calendar.

  • @buck-bf6nu
    @buck-bf6nu Рік тому +2

    Hey Juan love the journey. I just had a quick question regarding on what you did while first starting out your SMMA... Did you work for free at all when you were first starting to get better at delivering your services and get more testimonials and case studies, or did you just go finding paid clients right away with no testimonials or anything like that?

    • @juansmmajourney
      @juansmmajourney  Рік тому

      We just found a paid client but if I think getting a free client and getting a good case study is also a good strategy

  • @j-pmunoz5967
    @j-pmunoz5967 Рік тому +1

    Juan i saw your video on agency Navigator (all in fact) and i wanted to ask you, are you able to get help by successful SMMA owners at agency navigator?

  • @jahdot
    @jahdot 11 місяців тому

    your automation bot writes directly to the lead when they fill the form on facebook, or you redirect them on a funnel to qualify them and then your bot will start the automation?

  • @jackfranko3993
    @jackfranko3993 Рік тому +1

    Great video man!! Idk if your running your ads through fb, but if so are you running a form after a potential client clicks on your ad?

    • @juansmmajourney
      @juansmmajourney  Рік тому

      We run lead gen ads on fb yes we use lead forms within Facebook

  • @sarthak.khanduja
    @sarthak.khanduja Рік тому +1

    How about hosting an AMA (Ask me anything)?
    I'm on my way to start my own agency, and I have LOTS of questions to ask from experienced people like you and your brother.

  • @quamob_
    @quamob_ Рік тому +1

    Legend

  • @kieransproston2039
    @kieransproston2039 Рік тому

    Amazing video, thank you! I have one question, when you book appointments, do you send the link to your clients calendar to the leads or do you manually book appointments

  • @MrMonset
    @MrMonset Рік тому +1

    Hey Juan! First, thanks for sharing your journey! Means a lot. I was wondering if you'd recommend starting an agency with GoHighLevel, or maybe it's better to start without it? I'm in a simmilar position as you and your brother, and have a plan to start my agency in February, and I have some cash to spend, so I really wanted your take on this question.

    • @juansmmajourney
      @juansmmajourney  Рік тому +1

      Hey appreciate that! When we started we didn’t use gohighlevel, we signed up once we signed our first client, you could do the same thing 💯

  • @crayfresco6941
    @crayfresco6941 Рік тому

    For TikTok ads
    Do you create a new ads manager for every client or just use one ??

  • @eronedigital6804
    @eronedigital6804 Рік тому

    what is your experience with appointment setting calling them or messaging them

  • @ItamarArnon
    @ItamarArnon Рік тому

    Hey! Nice video!
    I have couple question:
    Do you have a media buyer?
    Have your facebook account been banned before?

  • @bahaaghadban4509
    @bahaaghadban4509 Рік тому

    Hi . When they pay the 20$ they get into your stripe account and then goes to your client bank or they go to your client stripe account and then to their bank account ? I need you to answer this thanks

  • @linusluki9498
    @linusluki9498 Рік тому

    Hey man, do you have a workflow that I can use for appointment bookings?

  • @bahaaghadban4509
    @bahaaghadban4509 Рік тому

    Hi did you bulid your client website using go high level or he haved one and you just connected it with gohighlevel?

  • @willbechler
    @willbechler Рік тому

    ayyyy should I start making an agecy? Worried that I wont have any income and it will take me too far away from my job

  • @panpansomboon7736
    @panpansomboon7736 Рік тому +2

    Hey man! Fantastic video. Just got a question, how often do you call the leads (for your client) or do you not do it and just rely on text messages?

    • @juansmmajourney
      @juansmmajourney  Рік тому

      So far we’ve only done text messages but we’re going to try calling soon to see if that improves our lead to appointment ratio 💯

    • @panpansomboon7736
      @panpansomboon7736 Рік тому

      @@juansmmajourney I see, what is your lead to appointment ratio right now?

  • @debmck70
    @debmck70 Рік тому

    One more question. When you're asking the lead when they're available, are you the one who's texting them or is that a bot?

  • @BrianMendezYT
    @BrianMendezYT Рік тому +2

    Hey Juan love your videos! I have a quick question, how do you know the leads you bring to your clients actually pay?

    • @juansmmajourney
      @juansmmajourney  Рік тому +1

      Thanks Brian! We know because we collect a deposit upfront and once they go to their appointment our client updates us on how it went and that they paid

    • @BrianMendezYT
      @BrianMendezYT Рік тому

      @@juansmmajourney thank you! Also do you speak Spanish? You look latino

  • @highlevelliam
    @highlevelliam Рік тому

    How come you're not using GHL forms? - Also, ask "how soon would you like to come in?". Creates subtly urgency while still allowing the prospect to choose, while moving the convo toward an end result.

  • @kristian3481
    @kristian3481 Рік тому

    Did you learn the Gohigh level method from Iman Gazhi’s course?

  • @Briandylon
    @Briandylon Рік тому

    When you say the client can review the form, how do they review the form? Does this go straight to there email? What if they don’t have a gmail account?

  • @narekz3637
    @narekz3637 Рік тому +1

    Hi Juan, Great video. I am kind of confused. The $30 prepaid deposit goes to you right not your client?

    • @myepicadventures
      @myepicadventures Рік тому +1

      He mentioned in the video that it goes directly to the stripe account of the client. They do this to increase the show up rate. :)

  • @Abdallah_Mounir
    @Abdallah_Mounir Рік тому +1

    Hello juan , question, do you use a website ? Do you even need one to start off ? Thank u for the content , it helps me a lot

    • @juansmmajourney
      @juansmmajourney  Рік тому

      We do have one, I would say it’s good to have for sure it helps build legitimacy

  • @EliteLuxuryLifestyle
    @EliteLuxuryLifestyle 9 місяців тому +1

    Hey Juan,am in a third world country and its hard to call international and things brings a problem with appointment setting for my smma clients,my option is to do texting the leads with Go high-level, is it a must to call the leads or can I text them?

    • @juansmmajourney
      @juansmmajourney  8 місяців тому

      bro send me a message on Instagram with this screenshot, Ill help you out (im also from a third world country) I feel you

  • @ravinbrillo9608
    @ravinbrillo9608 Рік тому +4

    Just a question, did you pay for the 97$ monthly subscription or the 297$ monthly subscription

    • @juansmmajourney
      @juansmmajourney  Рік тому +3

      For our first client we just did the $97 but we’re going to upgrade soon once we get our next client!

  • @debmck70
    @debmck70 Рік тому +1

    Thanks for the helpful video. Which version of gohighlevel do you use? The $297/mo one or the $497/mo? Is it possible to run a business with the $297/mo one?

    • @juansmmajourney
      @juansmmajourney  Рік тому +1

      We use the 497 a month but you can definitely run your agency with the $297 a month 💯

    • @debmck70
      @debmck70 Рік тому

      @@juansmmajourney thanks

  • @juliusd912
    @juliusd912 Рік тому +1

    Hey Juan I wanted to ask do you make promises on how good you’ll deliver for your client? What actions do you take if the client isn’t satisfied?

    • @juansmmajourney
      @juansmmajourney  Рік тому +1

      Good q, yes we promise a certain number of booked appointments per month if not we refund them our service fee!

  • @jackfranko3993
    @jackfranko3993 Рік тому +1

    Also when your were texting the client regarding their appointment was that all manual from yourself?

    • @juansmmajourney
      @juansmmajourney  Рік тому

      Yes after the first couple of texts that’s was done manually

  • @emptyuser2023
    @emptyuser2023 Рік тому +1

    Hi I've got a question. How common it is for a client in the local business scene to have a stripe account ? If they don't how hard does collecting depositss become ? Thanks & keep us posted !

    • @juansmmajourney
      @juansmmajourney  Рік тому

      The clients we have dont have a stripe account so we just tell them how to create it!

    • @emptyuser2023
      @emptyuser2023 Рік тому

      @@juansmmajourney Thanks

  • @justinkim4559
    @justinkim4559 Рік тому +1

    Hey Juan, did you call your leads at all or did you guys just use messages? Thanks for the video!

    • @justinkim4559
      @justinkim4559 Рік тому

      Also, if I am running ads for my client then am I supposed to make a new gohighlevel for them or do I integrate my highlevel with their account?

    • @juansmmajourney
      @juansmmajourney  Рік тому +1

      So far we just message them but want to try calling soon, if you get a client you create a sub account for them in your gohighlevel and connect all their stuff there

    • @justinkim4559
      @justinkim4559 Рік тому

      @@juansmmajourney oh okay I get it now, thanks Juan!

  • @poquag349
    @poquag349 8 місяців тому +1

    Juan, couldn’t you just have a qualification form on a landing page followed by a booking calendar and eliminate this whole process?

    • @juansmmajourney
      @juansmmajourney  8 місяців тому

      Yes but most leads don’t follow through :(

  • @laurinweisser4967
    @laurinweisser4967 Рік тому +4

    Bro pleas pleas pkea teach us what you found out you are my Favorit point to find out things about amma

    • @juansmmajourney
      @juansmmajourney  Рік тому

      appreciate that bro, yes Ill continue sharing what I learn :)

  • @papoy8501
    @papoy8501 Рік тому +2

    What plan did you use $97? and did the client payed for It or you did?

    • @juansmmajourney
      @juansmmajourney  Рік тому +1

      Yes that plan and we pay for it tho, client just pays for our service fee

  • @clipcrafters.
    @clipcrafters. Рік тому +1

    Wait so im confused, does your client give you his calendar already?

  • @tutorialsartandvids7136
    @tutorialsartandvids7136 9 місяців тому

    I want to use your referral link but How much does it cost?

    • @juansmmajourney
      @juansmmajourney  9 місяців тому

      Hey! So the cheapest plan is the starter which costs $97 per month but you have a trial period to give it a try and see if you like it!

  • @PrashantSingh-qb7mc
    @PrashantSingh-qb7mc Рік тому +1

    Hey juan as a beginner any other software you recommend in beginning?? When we r just starting out

    • @juansmmajourney
      @juansmmajourney  Рік тому

      Hey Prashant, You mean for following up with leads and booking appointments?

    • @mindrefresher6330
      @mindrefresher6330 Рік тому +1

      @@juansmmajourney yes Juan, I’m also curious what platform/software u used in this vid to message leads who clicked on ur ads!

    • @juansmmajourney
      @juansmmajourney  Рік тому

      @@mindrefresher6330 it’s linked in the bio of the video, you can try it for 14 days free :)

  • @dannyysafa
    @dannyysafa Рік тому +1

    Will Google ads have a similar effect like Facebook ads? like do they both generate good results for this type of business?

    • @juansmmajourney
      @juansmmajourney  Рік тому

      There’s definitely google ads agencies I’ve heard of tons so I imagine they get good results too

    • @dannyysafa
      @dannyysafa Рік тому

      @@juansmmajourney thanks for replying. I appreciate this. Could we connect on Instagram I have a few questions.

  • @mohammadowais7089
    @mohammadowais7089 Рік тому +1

    Hey, just a quick question…. How did you pay for gohighlevel? Like when?

    • @juansmmajourney
      @juansmmajourney  Рік тому

      Hey bro, what do you mean?

    • @mohammadowais7089
      @mohammadowais7089 Рік тому +1

      @@juansmmajourney i mean like did you pay for high level before signing your client or after you got your first payment from your client?

    • @juansmmajourney
      @juansmmajourney  Рік тому

      @@mohammadowais7089 as soon as I signed my first client I started my gohighlevel subscription

    • @mohammadowais7089
      @mohammadowais7089 Рік тому

      @@juansmmajourney okay so then you got him results and then he payed you and then you paid for the subscription. Correct?
      I actually meant to ask that did you pay for highlevel from ur own money or from the client’s payment?
      Bcoz im kind of starting my agency with very litte money thats why im worried about my software payment.

  • @thomasdamelio9417
    @thomasdamelio9417 Рік тому +1

    how much did you pay for high level?

    • @juansmmajourney
      @juansmmajourney  Рік тому

      We pay $97 but gonna upgrade to the next plan soon

  • @LivingInJersey.
    @LivingInJersey. 9 місяців тому

    hey juan, which highlevel subscription are you on?

    • @juansmmajourney
      @juansmmajourney  9 місяців тому +1

      Hey bro I’m on the Agency unlimited plan!

    • @LivingInJersey.
      @LivingInJersey. 9 місяців тому

      @@juansmmajourneythanks for responding bro, when doing facebook ads, do you market on a different facebook account per client? or does your agency have its own facebook account to market?

  • @EliasAnderssono
    @EliasAnderssono Рік тому +1

    Hey Juan, do you have a discord channel or something?

  • @adibshahmirzadi8840
    @adibshahmirzadi8840 Рік тому +1

    Do you guys have a website too? Or do you think it's not necessary?

  • @markCR7.
    @markCR7. Рік тому +3

    hey man, haven't even watched the full video ywet but check out gohighlevel and uphex especially. Uphex makes it easy to run ads, might not even need to know how to run ads in the first place which is the crazy part

    • @juansmmajourney
      @juansmmajourney  Рік тому

      Hey we use gohighlevel but I’m gonna check out uphex

  • @himsingh8654
    @himsingh8654 Рік тому

    Hey Juan this is really a GEM, btw i was wondering do you have a video editor to help you with editing?