How to fix Paper Jam and Feed Problem on Epson WF-3720 WF-3730 Printer
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- Опубліковано 28 лип 2024
- If your printer is telling you to load more paper and your tray is full of paper, you should check pick up rollers. See video to check the rollers that are on WF-3720 and WF-3730 printers. Easy fix.
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@303electronics
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Thank you for watching! - Наука та технологія
You are a God sent angel. For a few months I couldn’t figure out how to look where the paper jam is till you showed where to clean the roller. There I found it jammed. Thank you!!
I really appreciate your kind feedback and am very excited to hear you were able to fix the printer. Have a great day!
OMG!!!!! you are amazing! We have a WF-3720 and the ADF was not working properly. The paper would go in and twist sideways. I am working on a home project and needed an ADF badly!! No office tech support to call for a replacement printer. Standing at the printer and lifting the cover sheet by sheet was frustrating and very time consuming. I watched your video and followed your instructions about cleaning the rollers and like magic, the paper went straight in and now works perfectly. Thank you a million times over. Marilyn, Ocala, Fl.
I'm very glad the video was helpful. Thank you very much for sharing. Have a great day!
After 5 years of ADF jamming and Epson sending me another refurbished of the same model that also jammed, I was ready to finally toss it. But I found your video and in 10 minutes the ADF was feeding perfectly! Thank you!! I am amazed and grateful!!
You just saved my ass at work today- there was a small piece of paper stuck in the back and I had no clue how to even get to it, thank you so much 🙏🙏🙏
Ditto.
out of the hundreds of fix this type problem, yours was 1. in English 2. Concise 3. Precise 4. Work area was neatly organized which speaks to professionalism
Thank you so much for your comment. Have a great weekend!
3:38 - I had a torn piece of paper jammed in that spot. Thank you!
Thank you!!! 15 mins trying to find the paper… nothing, I didn’t know about duplexer unit…. I was ready to buy a new one!! You saved me some hundred dollars!!
I was ready to junk my old WF-3720, but after a few minutes of following these instructions, it works fine. Thank you!
Thank you for sharing. WF 3720 series, are great printers. I had a paper jam. Pulled tray out pick up roller fell out. I had no idea how to put it back on. I was able to put the pick up roller back on looking at your video. Easy fix👍🏽
You fixed my printer like magic!!! Thanks a lot. I thought I need to call the service
I'm glad the printer is fixed. Thanks for sharing. Have a great weekend!
Thanks - hadn't realised there was an access from the back - yup, two pages jammed in there, not visible from anywhere else! All fixed now, many thanks!
You're welcome! I'm glad you got it fixed! I appreciate your feedback.
thank this video was so helpful, I didn't have to go buy a brand new printer , just needed to check the areas you were talking about
I'm glad you took the time and got your printer to work again. Thanks for sharing. Have a nice day.
My printer is about 3 years old, no longer under warranty, and has not seen a great amount of use until recently. It likes to pick up multiple sheets of paper at a time. I am hoping that your suggestions will help with the problem. Thank you for posting this. I truly appreciate it!!!!!
Thank you so much! This was much more detailed than Epson explained so I actually was able to fix it!
That's great! Thanks for the feedback. Enjoy your weekend!
I was about to get another printer from Bestbuy because I thought my printer was done but I found your video and I got my printer fix. Thanks a lot!
Thank you so much for this video! As with previous comments, I was able to figure out which parts to open and found the paper jam that I just couldn’t see.
Thank you and it fixed my printer and saved me from buying new one :-)
Thank you. Very clear informative video. Will try these tips as our pinter started to uptake the paper properly and making loud grinding noise.
Wow!!! You just save me from needing to buy a new printer. Thank you so much!!!
I'm glad the video was helpful. Thanks for sharing. Have a great day!
Thank you very much for this video! In the operation manual of Espson were no solution of this/me problem. With your help the printer works now again!
Wonderful and clear video! You saved my printer. Thank you !
You're welcome! Thanks for the feedback! Have a great day!
thank you. Tried every steps until the back of the paper. It was struck. Now it’s working ❤
Thank you so much! It worked!!!!!
Thanks! It fixed my paper jam.
Thank you!!! This totally fixed my printer!!
Thanks for the feedback. I'm glad you got it fixed. Have a great weekend!
You legend it fixed my priter. Thanks so much.
Glat this helped. Thanks for the feedback. Have a great day!
Your awesome!!! Thank you for the fix!!!
You explained that very well. Thank you 😊
You're welcome! Thanks for the feedback. Have a great weekend!
Worked perfect. Thank you
Omg! this video just saved my life! Thankyou so much :)
Thanks so much for the video, it helped 100%
I'm glad it did. Thank you very much for sharing. Have a great day!
Helped us out so much thank you !
You're welcome! I'm glad you got it fixed. Have a great day!
Thank you. This helped my printer issue.
Thank you for this video. You helped me fix my problem.
Glad to hear. Thanks for sharing. Have a great weekend!
Yay! Printer is fixed! It worked like a charm...
Well done! Thanks for sharing!
Very helpful. Watched and fixed my problem.
That's awesome! Thank you so much for sharing. Have a great day!
Thank you this really helped
You're welcome! Thanks for letting us know! Have a great day!
Thank you. It worked!
Thank you so much!! This fixed my issue ;)
That's great! Thanks for sharing. Have a nice day!
Thank you!!!!, I just fixed my problem.
Super helpful- thank you.
Glad it was helpful! Have a great day!
Have you ever tried roughing up the rollers with fine grit sandpaper?
Thanks! Had a piece of paper jammed at the back as mentioned 3:36
Thank you 🙏🏽
Brilliant thank you!
this helped alot thank you for helping me
I'm glad it worked for you! Have a great day and thanks for sharing.
Wow thanks for the advice
You bet! Thanks for watching! Have a great day!
Many thanks - that did the trick!
That's great ! Thanks for sharing. Have a great day!
Thank you very much
Thanks for this. Very helpful. By any chance do you know if this is the same paper tray pickup roller on the Epson WF-4720? Looks similar. Bad job by Epson not posting any parts information for the 4720 anywhere.
I got more information from you than I could find anyplace from Epson. Thank you :)
You’re welcome 😊 Thanks for the feedback! Have a great day!
Thank you, worked on my Epson 7520. There is a rubber roller in the rear unit.
Glad it did! Have a great day!
Thank you!
Saved my day.
Thank you so much!
You're welcome! Have a great weekend!
Hi!! Thank you! do you know about an error 000103 (WF-3725) at a certain point of initialization the motor runs idle
Great video!
Thank you! Have a great weekend!
Thank you
hello sir im jose rivera im looking for refillable cartrides for work force pro wf 3720 with chip can yu please tell me where can i find them. thank you
Thank you so much
You're welcome! Happy New Year!!!
Any suggestion on how to deal with issue of printer grabbing more than 1 sheet at a time from Tray 1 under the printer?
I think I need to replace it. My printer gets a bunch of papers instead of only one and jams. Do you sell them? The pickup roller for wf3720
It would be soooo helpful if in your “printer repair and mantenamce” playlist, you make a playlist for HP, another playlist for Cannon and another for Epson, etc. And even better would be to clump together like printers, ie. All HP Photosmart. Maybe alphabetize groups in one manufacturer’s playlist. 189 videos is a lot to sort through when you need help.
I have a wf-3720 that was not feeding my paper. When I turned the printer on its side, underneath there were the two rollers & a clip just laying there. (3:09) So I reassembled it thinking this should solve my paper feed problem. I still can 't get it to work, what is your suggestion to my problem?
Thanks for the video. Any ideas why the feeder will crease the paper seemingly the roller pulls one side in too much.
Hi. It may be that one of the rollers needs a cleaning or there may be a small broken piece of plastic or something stuck in the area where the paper creases up.
My epson xp-7100 still says paper out, I tried all of your tips, plus cleaning heads and running all Diagnostics including printer in printer ink and it will print that but it will not print a document
My top output tray WK Pro 3820 came off and I'm having trouble reinstalling it. Can you give me any tips?
Hi, thanks so much for posting this video. But it hasn't resolved my problem with the ADF.
I'm using a 3620 which I'm guessing is similar.
It appears there are rollers inside the lid, just before the paper gets to the platen (just ahead of the white pressure pad that presses the doc against the glass). It appears when the doc gets to these they don't take the paper, or they don't take it evenly since the paper I pull out looks like it's gotten slightly crooked. They're hard to see but I think I see four that aren't easily accesible to clean. Can you comment on these and if I can open up the lid to access them? I don't want to start removing screws and have springs fly apart or anything.
(I'm a retired IT guy of 24 years, but printers weren't much part of my work!)
Hi. Thanks for the comment. It seems that one of the rollers is bad or dirty. Another thing is to make sure the cover is closed all the way. Also, check to see that the adf cover is not out of place at the hinges.
@@303electronics Right, so my question is, have you ever opened up the lid to get at these four rollers? I don't see any way to reach them otherwise.
Большое спасибо за видео!
You're welcome! Thank you for watching! Have a wonderful day!
How do you clean the upper tray paper pickups in a WF-3733?
Hello. I really appreciate your comment. I have just made a video on the previous model printer, thinking that it is the printer you were referring to.
ua-cam.com/video/wYkVJ9yicWg/v-deo.html
I only later noticed that the model you needed help with is WF-3733. I currently do not have the model to demonstrate on, but I think the concept if the printer design is same on WF-3530, WF-3640, and WF-3730 series. Please check out the video and see if it is helpful for you. ua-cam.com/video/wYkVJ9yicWg/v-deo.html
thank you so much . please tech replace roller m3140
You're welcome. I don't currently have that printer, but if I'm able to find one, I'll try to make a video.
Unfortunately it didn't help my constant paper jamming (regardless of which tray I use). It really doesn't jam, it just doesn't draw the paper all the way out of the tray. Thanks for the clear directions though. It was worth a shot.
I'm sorry. Thanks for the feedback.
@@303electronics Just before I went to toss the unit out, I rechecked the duplexer and the middle gear fell off. I couldn't even see how it was ever securely attached. So I just ordered a replacement duplexer from BCH. Hope that will resolve the issue. It's definitely where the paper was getting stuck.
thank you
You're welcome
Where can I buy the rollers? The rubber rollers for the bottom part? It's missing.
Occasionally there are some on ebay or Amazon. Just search your printer model roller there. We have them sometimes, but currently we are out of stock.
What needs to be done if my Epson 837 feeder grabs multiple pieces of paper?
Hi! I have uploaded a video with a possible answer. Please let me know if it helped. The printer in video is similar to Artisan 837.
ua-cam.com/video/ypBrT-v0nMo/v-deo.html
I can't remove the paper handle it's stuck
hello the top part of my printer isnt attached but its the same printer as yours can it still work?
Yes, absolutely! It should work!
I just bought and installed a new wf-3720. It is feeding 2-10 pieces of paper at a time. Can I fix that or does it need to be returned?
Hi. There are white orr black stop rails in the back of the tray. It can be broken or misplaced. I would replace or return the printer if you still can. Most likely that part is broken.
@@303electronics Thank you for the quick response.
@@bdc802 no problem. Also check to make sure you have set the paper tab on the correct size in the tray. If it is pushed in to much, paper curls up and printer picks up a few at time. And another thing is to make sure your paper is not curled or bent up at the pick up end.
Bonjour j'ai mon printer wf-3720 qui me donne un problème scanner 100069.aide moi
My printer picks up several sheets of paper at a time and prints maybe half or a quarter of the first page on the first page and prints lesser amounts on successive pages. So, a 2 page document can end up using 10 pages of paper and just wastes the paper. I've had it for about 3 years. Otherwise works fine. As it is, if I have a 12 page document I have to sit by the printer and feed in 1 page of paper at a time into the paper tray.
Will this correct the problem of multiple pieces of paper being picked up at one time?
Usually multiple papers are picked up if the settings in the paper tray are not set correctly, which causes the printer to pick up pushed up papers. Also, check the tray to make sure the ribbed stop piece is not broken off. That piece helps separate the pages.
I have an Epison WF-3720, the problem is that it doesn't print, it only give out whit papers... I haven't change any inks except black, could this be the problem?
Hi. The reason for that is usually a clogged pronthead and sometimes a faulty cartridge. Also, see this video to see if your cartridge air holes are open.
ua-cam.com/video/JkGBsxMEzDA/v-deo.html
Thank you so much for a great explanation. I thought one of those moves might get it up and running, but unfortunately, Epson being Epson, its getting thrown out after a year again. Its extraordinary how easy this brand of printers stop working and need to be thrown out. This is our third Epson that some stupid trivial issue has led to throwing it out. Epson - shame on you for building such utter pieces of rubbish!
Saved my ass, thanks bro
Thanks for the feedback! Have a great day!
doesn't fix my problem with the scanner paper feed. I think there are some bits of paper stuck somewhere and it says there's a paper jam.
I just got my printer and the cassette is a headache
I'm sorry you feel that way. It seems very simple to me and isn't causing the problems. What is it giving you problems with?
After I turned it on it’s side, ink got everywhere inside the printer
This is an Epson problem, why because the number of different models and types of printers that have this problem.
Mine is brand new and I’m having this issue. The only reason i bought this damn model was for the ADF and its not even working 😡
I'm sorry for the trouble you are having with the printer. I hope you were able to exchange the printer to get a working unit.
@@303electronics sorry i was being very dramatic when I wrote that comment. I’ll blame it on pregnancy hormones 🙈
I just wiped the area where the paper feeds in and it worked.
Thanks for this video, but a new printer shouldn't be jamming like this. Very poor quality cheap plastic bottom line.
I agree with you, but since these printers are built to the minimum sizes, anything can cause the jams. If it is ongoing, there must be something out of place insde the printer or back duplex unit is not prooperly loscked or placed.
Thank you