I am a charity shop manager, I don’t mind who buys what or what they do with it once they own it 🤷♀️ I’m just happy to have money in the till for my chosen charity. My feeling is that the shop in question are unsure if they are under pricing the antiques and collectibles so the solution they have come up with is to ban dealers and traders which is completely unfair. Part of the joy of charity shops is you just don’t know what you’ll find - it’s first come served, the early bird gets the worm etc I have a great relationship with my local dealers and traders and they are a font of knowledge for things I’m not sure about. Hope this gets resolved
hello maggie. thank you for your comment. most shops i deal with are like yourself happy for a sale. these charity in question to be honest has no excuse because i valued and helped daily and most of the time they were priced higher than my antique shop. ruth was the manager and i spoke to her after this video has gone out and she has left the shop no longer works there and is going to call in to see me so fingers crossed for a reason behind this soon. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
hi colin, thank you for your comment. i agree with you totally mate, money is money keep the doors open and make money for the charity. this doesnt make sense to me tbh. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Well it’s my impression that the volunteers that work there just would like to have some authority so they create an atmosphere or buying restrictions that do not make sense
I've worked in different Charity retail places in the past. I don't mind who buys the items, a lot of people resell or just buy something and pass it on. Once you pay for the item.....it's yours! The only thing I got annoyed about was when I worked in a £1 outlet shop and we had people haggling over items costing £1. We had local people from the community buying, people from further outside of Manchester and even a few tourists who were passing through. I'm very surprised the shop's head office told them to post that in the window. They'll be dealing with a load of email complaints
A family member stopped working at a charity shop years ago because the staff behind the counter were putting a couple of pounds into the till and taking home the best items before they were even displayed....banning traders isn't the answer. Perhaps they should price the items more sensibly.
hi thank you for your comment. i agree banning traders isnt the answer. if there is dishonesty in the charity shop workers nothing will change. and if they are under-pricing things just do the work and up the price. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
First of all thanks for making this video. You come across as such a nice guy with the loveliest Welsh accent 😊 - I could listen all day. I've been reselling for 14 years and in all that time I've been an 'undercover ' reseller - never wanting to blow my cover because my gut feeling was it would put the charity shops nose out of joint even though I paid the price they asked and never haggled. After discovering UA-cam and hearing that resellers actually built relationships with charity shops I was building up the courage to do the same. No surprises I won't be now. Every year I'm amazed after doing my tax return at the thousands I spent in charity shops. It actually makes me feel good but friends have asked me if I feel bad for buying cheap and selling for more so I know the negative perception is out there and I know what you mean about being made to feel like scum. Very weird indeed. I hope they see this and please please give us a follow up.
Thank you very much for your comment and kind words. I will say you find quite a lot of charity shop workers who don’t like trade and they got a cheek as most are being paid to work there. It’s wrong that we all have to feel we have to hide who we are because of other peoples preconceptions. I will definitely do an update and keep going and go on your own judgment if you let the charity shops know who you are
A couple of years ago I was on holiday in Falmouth in Cornwall, a charity shop had a sign up stating ~ IF WE SUSPECT THAT YOU ARE BUYING OUR ITEMS TO SELL ON eBay OR ON FACEBOOK FOR A PROFIT YOU WILL BE ASKED TO LEAVE AND WILL NOT BE WELCOME BACK, thankfully I have not seen anything like it since until now, it makes me so cross there is steam coming out of my ears !! my Main point is that negative charity bosses will see in their eyes what they are losing from resellers , positive charity bosses will see what they are gaining !!
I've been a reseller for years and managed as a single mother to put my kids through private schools, and have things I wouldn't have been never able to afford. Unfortunately charity shops particularly in Australia and used to be known as 'opportunity shops'', op shops', now have ridiculous prices. They actually think they are antique shops and the feeling I get is their prices are over the top. I saw a red glass bowl selling for $100!!! It definitely wasn't worth it. Sometimes you will find second hand furniture that is selling for more than the new cost of the same item. I have to ask how is this supporting the poor in our communities anyway. Where is the 'opportunity' for the people who need charity? Even clothes are priced over the top
hello veronica. thank you for your comment. well done on achiving what you have. resellers like myself or you and others are people trying to make a honest living. as you have said your a single mother but you chose to be a reseller rather than on the dole what gives them the right to look down on us and act as if we are stealing from the charity because thats how it feels. i agree charity shops think they are the new antique shop and they certainly price as if they are. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
I agree with your perspective. It makes no sense to turn away customers. Merchandise moves through these charity shops so quickly because of dealers. They’re able to come in and buy in volume and return often. It seems to me that it is not ethical to create these random policies in business. I too have watched our local charity shops turn away donations time and time again. It is clearly the charities loss, I would purchase elsewhere, there are numerous choices here, I can’t get to all of them, I focus on a few.
Hi thank you for your comment. I don’t understand the new policy There is no upside for the actual charity that needs the money. Dealers are needed In my opinion a charity shop should be more worried about the stock they turn away rather than the few pound extra that was made on an item.
@@AntiquesArena Absolutely, it is so shortsighted because I for one by in volume. I buy things that I might repair or restore that a personal shopper would not necessarily be interested in. It just seems logical that you would want me to arrive and purchase 40 items opposed to someone purchasing 3 items. All of the vendors here have increased their prices significantly, it is their loss. I can do new arbitrage if I’m going to pay higher prices. I made a purchase today at a “high-end” thrift that has a porcelain serving piece without the lid for three months now, no markdown. I would purchase and add the lid but not unless they discount. The time it has sat on the shelf is proof that it is not for the typical buyer. Well, the market is always changing and there are ways around it.
Not just one parent families need to do this im not allowed to retire till 66 ill with arthritis to keep going full time buying a few bits and selling online helps me survive
Walter, this is not new..back in 2008,Iwas purchasing everything philatelic from the Oxfam in Exmouth Devon, spending about £40/£50.00 a week, then one day went in,told the same thing, ,have never set foot in another Oxfam shop anywhere since that day.,also far too many you tuber,resellers are putting it out there for every one to see I am afraid the golden goose is dying fast
hi thank you for your comment again mike. oxfam should be ashamed of themselves but i can totally understand and agree i would have done the same as you mate there.
I’ve renovated my house and I buy most things from places like yours or charity shops etc ,I don’t like modern stuff that everybody has . I’m not a dealer but sometimes I sell my own things on Facebook sites , mostly to make room for something else . My local shops and dealers know me and always give me a good price a fair price , if it’s too high for me I just don’t buy it , no hard feelings . I’ve never haggled in a charity shop. It’s terrible that this shop has put such a sign up. Shops like yours bring me so much joy xx
hello jackie. firstly thank you very much for your kind comments. i am just like you i have filled my home and garden with things of character not new. i am the same if an item is priced too high for me i walk away. I just hope enough people share the video that it makes the directors sit up and take note of what their staff is doing.
It's sad. Managers of CS should realise the resellers also contribute to the turnover of charity shops. The most popular CSs are those where there is a chance to find something good for its price, this mostly happen in shops with a high turnover. I used to visit CSs in my area every week, some of the items I recognised from a year ago! Instead of lowering the prices they just want the highest possible price for it. Of course the item doesn't sell and just taking place on the shelf. I'm only a small reseller, but I also noticed some of the shop managers acting towards me funnily, eyeing me suspiciously and checking what I'm buying. Like they would be afraid I will con them. In reality quite hard to find something really worthwile, especially now.
hello martha. thank you for your comment. i agree resellers and traders do contribute greatly to charity in many ways. it is hard to find a mistake in a charity shop these days most are very expensive. i see the same stock like yourself over and over makes no sense. you will find alot of charity shops dont like trade. they try to make us feel like we are stealing from the charity rather than supporting them. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
If that sign had said "Sorry, no haggling. To benefit our charity please pay the marked prices" then that would apply to everyone and be perfectly fair. I am just assuming they have a had a problem with folk asking for discounts or deals and treating their shop like a car boot.
hi leigh. thank you for your comment. to be honest traders dont haggle, not the ones i know we pay the price asked, and even if some do try to haggle the charity shop can say no or judge it on an item by item if they want to move it. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
People come into my record store and scan stuff on discogs all day which is fine as long as i make my bit they get some bargains to resell they will keep coming back time and time again
I just think charity shops have lost the plot recently with their pricing. They are not accepting donations in my area but because items are priced so high the same items are sitting on the shelves or hangers for weeks on end. I have sadly given up on them now which is sad as I have given my two local shops a fair amount of money over the years. Because they are making it so difficult for people to donate items people are just putting items in their front gardens free to collector so they are loosing out all round. Can they continue like that 🤦♀️🤷♀️
I agree. Charity shops in my area of Lancashire are the same. I've seen a Cath Kidston Mug priced at £5 - it's been there since they reopened last summer after the lockdown.. still there now at the same price whilst signs on the doors say they have too much stock to accept donations. No point going in there when there's no new stock. Makes no sense to me!
hello beverley. thank you for your comment. it is the same here stock is being turned away because they dont have the room for it. its just sad tbh instead of worrying about a few pound they lost off the top end price of an item they should be more worried about the car loads they dont accept. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
hi lucy, thank you for your comment. that is a perfect example right there of what is wrong with them. and they are so scared someone will make a few pounds they would rather go under. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Hello and thank you for this video. I have just sent a link and a message via Facebook to the charity retail association pointing out that this is a mutually beneficial arrangement and the potential risk if this “ban” becomes more widespread.
Charity shops get there stock for FREE.So who ever buys their stock,money is money who ever hands it over,and at the end of the day it is 100% profit for them!
hi samantha. thank you for your comment. i agree with you totally. everything for the charity is free, allow trade to have a profit and turn more stock over and be in a position to accept more stock. makes more sense. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
I did just have another thought all but a bit sinister. It would work too my advantage as a manager of a shop to ban traders if I was interested in retaining certain items for myself 🤑🤑. Maybe the Charity Retail Shop Association can shed more light on this issue. 👍
hi ed. thank you for your comment. we have no idea of their reason behind this as they have not come on to defend their action. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
hi vc. thank you for your comment. 90 percent who buy at charity will resell somewhere even the public. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
As others have said, it's all down to resellers, trying to buy cheap and sell for profit. Ultimately the charity shops have cottoned on to this and have increased prices,or as in the video stopped trade or resellers from buying in their shops.
hi. thank you for your comment. i agree people like myself and resellers have shown charity shops there is money still to be made on some of their items. however the charity have many options, they can research the items themselves, they can sell on ebay themselves. they can put the prices up even higher and reach the moon making it even harder for traders to make a few pounds. however by putting the prices up and banning traders the sales will drop as they wait for the right customer meaning more donations turned away. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Really interesting video, I come from a background in supporting charities with their governance, policy development and regulatory compliance although I don't have any knowledge of this particular charity. Lots of issues to tease out of the discussion - happy to talk further about this if you'd find it helpful. BTW, I don't think the charity has discriminated illegally on the basis of what you've said in the video - whether what they've done is smart and whether the policy has been properly adopted based on evidence is quite another.
hello. thank you for your comment. we spoke to trading standards and agree that it is not illegal to ban all trade. i do not think it will be a wise business move. i will be doing a follow up live next week, you are welcome to put your points forward.
Oxfam once Declared they were going to put all book dealers out of business , I used to help other charitys out donated loads of good general books 📚. And paid more for rare books which I valued Even though a book the help aged had in back room they would have valued at no more than £3. I had the book in stock for over a year and I paid about 20 times that sold The book to possibly the only buyer looking for that book. Oxfam had an Agatha Christie price stupid in their display cabinet It was a book club edition in a tatty dustwrap for over £75. Truly worth £1.50 at most after a few weeks i noticed it had been reduced to £37 Gradually knocked the price down month by month until it ended up on a shelf for £5 I still didn't wont it the manager was sure I was going to buy it.
thank you very much for your comment. that was not only impossible task but also very nasty . I see things in charity shops priced up more than i would ask regular. so i am not surprised about your story at all.
@@AntiquesArena Thanks for highlighting this yourself most of the charity shop Workers are lovely people and understand that dealers can help with good free advice. At this time they need customers Though I will no longer buy general Books from oxfam. I will always help Salvation army shops cancer etc and noppas in netherlands.
Being a Reseller and having a business mindset. I 1000% agree with everyone you said. The higher ups most of the time have never worked in a shop role or are clueless of real world situation. Resellers keep the charity shop alive. A scenario of this would be the failing Toy R Us Brand, Retail Arbitragers were keeping them alive within a couple of months of banning RA sellers they went under.
We love going round the charity shops on a Monday, we've bought for ourselves and our guest house for years, then did a few car boots and someone suggested ebay, then because of watching you guys on the you tube got the confidence to resell on line. We love the excitment of turning a pound into £5 or £10 and on the odd occasion £50! Through the pandemic our guest house had to close, so reselling became more of a necessity than a hobbie. Like you said though, a lot more people re sell these days for a little extra. We love charity shops and we love reselling, we would be gutted if we were banned, it's unfair and crass. Also in 2003 I volunteered in a charity shop in Edinburgh, the charity shop also had a book shop further down. The manageress was literally throwing old books in the bin until another volunteer started looking them up on the internet and the manageress realised how naive she was.! We started selling on line 2 years ago, we love reselling china etc but have sold everything from a monsters high doll to christmas baubles! It's a buzz when we've started recognising brands and makes. But we have learnt such a lot from you and the other you tubers. Thank you all x
Fab points raised here,what do they think will happen in December and January Xmas time who keeps the charity shops going then when most want to buy new! I went to the ponty shop last week I bought a nice jumper got home it had a hole in it did I take it back no but in future I think I will
hello debbie. thank you very much for your comment. to be honest if all trade walk away from the shop they are going to start to struggle. we are in a covid world atm and people dont want anything touched by others so that wont help them. and as you say people want new for xmas etc. i have bought plenty from charity shops that has turned out to be fake but i have never taken it back like you with the jumper. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Hi from Merthyr... few points. I agree with what your saying, I don’t understand why they have a problem with whoever it is who buys their items. They put a price up we pay it? Who cares what happens with the items after? You often see charity shops where the prices are right WK... often most stuff is in week 10+ they turn over stock so damn slowly as 80%+ is priced at above retail. Forever looking at the back rooms full of stock just sitting there. I resell part time, but use charity shops rarely as often it’s just the same stuff sitting there. Hope to visit your shop one day as often see you at the boot sales 👍
hi liam. thank you very much for your comment. i dont know why they have got a problem with who buys their items. they price it very high and we still pay it as you say. and agree the charity shops dont sell a huge amount for what they are given. feel free to visit my shop anytime. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
A point to make for high prices is the stigma of buying and wearing second hand clothes has disappeared. Supply and demand. They will be bitten by the hand that is feeding them. Thanks for this video.
Thank you for your comment we are in a small village so not the volume of buyers that need the stuff to keep the shop going. So yes they have bit the had that feeds them
Oooh, awful to put a sign up like that - everyone is part of the community. Lots of charity shops would fold without resellers - Fact. This is very very badly thought out and terrible customer service - such a bad decision in my opinion. Charity shops are so varied in what stock they get in and sell and are usually over run with stock - there is something for everyone and also plenty for everyone. How rude to try to be so selective....I would absolutely not want to shop there now for myself or otherwise on principal but on other hand I wouldn’t wish that on them, as then innocent ill people miss out on vital funds. it just smacks of a manger who has no idea how things work on the shop floor - have met plenty of those over the years! Thank you for this video Walter, even though it totally enfuriates me that this has happened in the first place. You raise so many good and valid points, I hope this gets so much traffic that it knocks the idea that reselling is wrong right on the head, and so in a round about way helps the reselling community to face less prejudice going forward
Some charity shop managers, whether at the store level or executives, seem to lose sight of the purpose of the shops. They do *not* exist to supply cheap goods to the community but to raise the most money possible for their causes. I enjoy a good relationship with my regular charity shops; the managers and regular staff know I am a dealer and are happy to draw on my experience in media, for example in checking for counterfeits (of which there are a surprising proportion). Speaking to the local managers, they all freely admit that income from resellers forms a significant part of their turnover. They also admit that a large proportion of their donations end up being sold to recyclers--clothes to rag merchants, books for pulping etc--or simply being dumped into landfill as unsaleable. Happily for me, charity shops don't form a large part of my business but I do like to pop in just for the fun of finding the odd bargain while contributing to charity.
hello paul. thank you very much for your comment. i have a great relationship with all the charity shops i deal with also. i even did with this one so makes no sense why this has happened. i was even buying their broken metal as scrap to melt at a later date so now they will have to bin all that. its such a shame. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
As someone who works in a charity shop we don’t care the purpose of why someone is buying something or how much they buy ( the more the better as it gives us more money and space to put more stock out into the floor). The only issue we have is when people are trying to reduce the price on an item. An example the other day a woman kept coming in and asking different people if they would lower the price on a dress (which was a popular brand priced at £3/4). The problem is only when people haggle and complain about the pricing. We love it when people come in and buy a bulk of items. (Atleast in my experience) :)
This is frustrating. I could completely understand if we were going in there and buying up all the baby clothes or things that a struggling family might need and can't afford, but that is not what we buy! Like you said about the antiques, the things we buy are not essential items and are mostly things that the general public don't want or have any use for and we can then sell them on to collectors who live in other areas. Charity shops who do this will end up with so much stock that they can't get rid of when they are already overflowing
Not really relevant in terms of this particular charity's objects which is cancer care - thinking that because resellers buy antiques which are not essential goods for "poor" people is a misunderstanding of the way charites work - their shops are for fundraising, their services are for their beneficiaries so if they have an antiques worth £500 which are being routinely knocked out at £5 when the charity has at its disposal the means to get nearer the £500 for them then the charity trustees would be duty bound to address that situation - whether that's what's happened here and whether their new policy is the best way to deal with that situation (if it even existed) is another issue and, at first glance, the policy seems like a bit of a blunt tool which may not be entirely in the charity's best interests but without knowing the whole story it's difficult to comment.
hi self employed student mum. thank you for your comment. i agree fully with everything you have just said. and proof is they are already turning away donations because of lack of room. makes no sense at all. just seems a personal attack on traders. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
hello rust reloaded. thank you for your comment. most charity shops have an antique section or send their antiques off to auction to be sold to resellers and traders. if for one second this charity shop felt they were underselling items they could simply up their price. trade would either buy or walk away. banning seems alot more personal attack I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
@@AntiquesArena agree, I think this policy is a sledgehammer to crack a nut and I'd be surprised if this had been properly thought out as the appropriate measure to address a perceived problem of dealers getting deals which are not the most economically advantageous to the charity; there are lots of other responses which could have been pursued such as training for shop staff on pricing. Trustees have a legal duty of prudence; to make the most of their charity's assets (within the context of their skills / staff / volunteers / storage facilities etc) what they've done could go either way on this one, on the one hand if they've got evidence of traders getting donated goods for less than market value they could argue this policy was an attempt to circumvent this but they need to balance that against the risk of alienating a significant customer base and the other options available to them such as giving their workers training on pricing. They also have a legal duty of compliance, if their justification for their no trader policy is allowing the wider community to access their donated goods then they'd need to be very sure that their objects allow this - if their objects are to relieve the suffering of cancer patients and their families I'd think it's questionable whether this policy would do that and may, in fact also be incongruent with their duty of prudence i.e. selling to traders at a reasonable price in order to use that money to provide services for their service users ... unless they have the e-commerce or other marketing resources to sell to the end user themselves for the best price achiveable. It just seems like a knee jerk response which is going to have unintended consequences for them and may not even be congruent with the trustees' legal duties.
hi matthew. thank you for your comment. tbh mate i dont know how they will police this or if its just aimed at the local known dealers . but the odds are other dealers will lie about who they are and what they do.
hi andrew. thank you for your comment. yes they are mate and get paid for it more than we do. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
On the whole I agree with you, Walter, and your various points seem very valid. However I feel charity shops nowadays lack that vibe of being places where you can find a real treasure because people generally are more knowledgeable and Google anything that looks promising. Dealers obviously grab treasures too. On the other hand managers also Google items and often tag items at unreasonably high prices. I like collecting little Sylvac animals but shops often want £2 or £3 per item even though they are usually valued at much less and originally came free in packets of cereals or tea. I have nothing against dealers or managers but it makes it hard to find a bargain. Still disagree with banning traders, though. Thanks for your video and good luck in business in 2021 and beyond
hello iskra. thank you very much for your comment. i agree every charity shop knows what they are selling now and if they dont its easy to find out. this feels more personal but foolish. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
We had this problem in Scotland about 20 years ago - now they roll out the red carpet for dealers because they are the only ones with the money to buy a vast amount of stuff on a regular basis at top prices and help them meet their targets
It's blatant discrimination, may as well say no gypsies no travellers. My local EMMAUS depends on dealers and flea marketers to move on low priced items and also antique dealers to buy and market higher priced items.
Shopkeepers may refuse entry to any person--shops are private property, not a public space. You would need to show that there was discrimination against a protected characteristic (race, gender, sexual orientation, disability etc) to have any basis for complaint.
@@MrPaulMorris Legally perhaps that is the case, but "charity" shops implies these are good people and this is a type of discrimination. Shame on them.
@@wynkindeworde6504 All property owners or their agents have a Common Law right to refuse entry to their premises. This is the same right you enjoy as a householder to deny random passersby entry to your home. In principle, the same applies to shops or other businesses offering services to the public.
Really interesting, can't believe you are not allowed in some of the charity shops.. At the end of the day money is 💰. They should be glad to get rid of all their stock seeing everyone is getting rid of stuff!
Hi. Thank you for your comment. I agree totally. Tbh it’s hard to sell a lot of the old ceramics these days. It’s hard work to find the collectors with out trade the charity shop will be over run.
Crazy I voultinter in RSPCA shop .I can almost guarantee certain things that don't sell will end up in the bin.Most times when they use E Bay as a guide they don't filtere to see what the item actually sold at. I could go on but enough said.
hi Marcia. Thank you for your comment. i know a great deal of charity shop managers and most are lovely people. they want to make what they can for the charity and keep stuff from the land fill makes no sense to me to do this and turn free stock away then as they have no room. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
hi thank you for your comment. i agree with you totally, we take all the risk. they take biggest part of the profit and we are the bad guys. its wrong and they will lose out . I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
hi tony, thank you for your comment. i considered it but thought i wouldnt be as nasty as they are. but being two doors away i could have really hurt them by doing that. but thats not my intention.
I completely agree with your viewpoint Walter. It seems like a rather stupid policy by Rowan Tree. The only possible justification I can come up with is that resellers are denying those in need to opportunity to buy at a low price. However as you correctly point out there is little overlap between what you and other resellers are going to buy and what others will be going into charity shops for so it is a weak justification at best. Like others have said, we also buy from charity shops mainly looking for jewellery and always pay the full asking price. We are happy to support the charity but also have the opportunity to turn a profit ourselves.
hi alan. thank you for your comment. the public who need to buy from a charity shop are not looking for a £100 ceramic vase or painting. they need essentials. trade dont go for essentials we go for expensive and rare. this is just a nasty manager who has no clue at all. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Display for sale is technically just an 'invitation to tender'; until the shop accepts the customer's money they can refuse to sell at any point. Nobody can be forced to sell anything to anybody.
a charity shop gets their stuff for free,they should keep their items low in price,that way they will sell more and get the items out of the shop to make room for more items,also i does not matter who buys from the charity shop as long as it sold for what it says on the price tag,price low they will sell more and make more money.
hello. thank you very much for your comment. i totally agree with you if charity shops kept their price down they would move more stock allowing for more donations. if anything this shop will sell less now. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
hi thank you for your comment. i have no idea how they are going to police this new rule but i will say i can spot a dealer a mile away when they walk in my shop. we stand out and the confidence shows through. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
False economy. They can only sell an item once - and should not care to who. Our money is as good as next person's. Thinking about it, our money is better as we are more regular and should be kept sweet. I bought a Caithness paperweight, signed and limited to just 75 last week from a local charity shop. £2. I sold it for £95 and went back in and gave them another tenner. Would Joe Public have done the same? ...perhaps.
hi vic. thank you for your comment. i agree a charity shop can only sell an item once, however they have an endless supply of free things and they are turning that away because they dont have enough room because they are not selling enough because of high prices and now banning trade. makes no sense. and well done on the paperweight and no public wouldn't have gone back. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Perhaps they are doing it to be deliberately provocative, create a media story to get publicity and also make people think they can find a bargain as the shops have not been picked first by a professional? An ill-judged attempt to get more customers.
hi thank you for your comment. i honestly dont know the reason behind this however if you are correct and its promotional its only going to hurt them. they have already lost my help permanently. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
I don't agree with a wholesale ban on traders. I run a charity bookshop and we do take time to research every book we get for it's average online value. We then price the item at 1/3 of it's value so that it is win win for us and for the customer, whether they are a trader or not. (Believe me folks still moan and try to bargain!) However, we can say with confidence that the price marked is a good deal. The issue I had with a particular couple who came in with their scanners last week was that they were scanning all our dvd's (this was not my issue), what I took exception to was that they were hauling huge bundles off the shelves which have been categorised and alphabetised for the convenience of our customers and just shoving them back in all mixed up. I simply had a word and explained that I don't mind the scanning but if they continued to wreck the shop I would be asking them to leave.
hello beth. thank you for your comment. i get on well with so many charity shops, i dont know what is wrong with this one. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
It's like at car boots, you always get the dealers etc coming round first asking if you have any jewellery, computer games etc. When I do a car boot I want to make money, I sell cheap and take as little as possible home with me. I don't care who buys it, dealers, resellers or joe blogs , if people buy to resell and make a profit good for them. I make money so everyone's happy. Should be the same for charity shops. Sell to whoever comes through their doors, not pick and choose who they will or won't sell to.Many are well overpriced now. Our local one is selling George and peacocks brand dresses at £9.00 each.
Surely the charity shops soul purpose is to make as much money for the charity in question this just beggars all belief 100% agree with all you had to say where is the sense in turning away a large proportion of your customers
hi neil. thank you very much for your comment. we still have no idea why they done this. its been classed legal by trading standards but it has to be business suicide surly. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
We should all email the charity saying how disgusted we are. I've sold things I've bought, and I've made cash donations back to one of our local shops if I've made a good profit. It's their loss really.
hi rowdy. thank you for your comment. i know what you mean mate and i have no idea what they are thinking but next time i am asked i am going to identify as a toaster lol.
Well I don't think it matters who buys the stuff really along as they are making money for the charity. But, I think you can thank all the resellers who post videos of them buying cheaply at charity shops then filming themselves saying how much they gonna make. I get it tho everyone should be allowed to do what they want. But In my opinion it's this new surge in resellers, who film and post there deals. Seems like everyone and there pet cat is at the reselling game nowadays, when I started there was just handful doing it.
hi aaron. thank you for your comment. they have done a week and the sign is still up. they will lose trade and i wont go back even if they remove the sign now. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Dealers are a large part of these charity shops. Dealers donate offen and some very nice items at that. Plus dealers know which charity shop can have the best sussees to sell it fast. Dealers I know for example see unused cruckes on trash night, the dealer stops and picks them up and takes them to a charity shop that sells them quite often to people in need. The ONLY reason a shop should not want dealers buying from them is because the shop doesn't have enough inventory for the other customers. AND if the shop is running low on donations they should ask the dealers if they can posable bring in a few items to donate, which I know they most certainly would do so to keep the charity shops running.
hi brenda. thank you for your comment. i agree with you fully. this shop has that much they are turning donations away its crazy. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Unfortunately this is the fault of reseller UA-camrs!. As a result every Tom, Dick and Harry is doing it now as a result of watching videos!. There is more resellers now than non-resellers.
Yep, Johnny Bravo from Essex and the like, but with charity shops you are looking for something that is mispriced that allows you to resell, adds to the turnover but you could not survive on it to run a business
Hi George. Thank you for your comment. To be honest yea youtubers and resellers may have shown a charity shop there is a little more money on the items they sell and in some cases all be it rare a family good profit from a mistake. A charity shop should be more worried about the value of the stock they have to turn away for lack of room than a few pounds made on top of a high price item they already sold. Charity shops already use eBay prices to mark stuff up so they are priced up high enough. And by banning trade they are still going to make mistakes and sell stuff cheap so being nasty and stopping trade won’t make the charity any more money the public will just buy and put it on Facebook market place
Couple of possible points that did not come up 1) Maybe there's been issues with Shop staff putting items aside for their "friendly" dealer / reseller meaning the items are not generally available. This policy would stop this this "unfair" practice. Although employment contracts/policies should cover this as a first stop. 2) Unlikely, but maybe some negative feedback from donators being annoyed that dealers are profiting from their donation. This is where the donator is overlooking the fact that actually the asking price has been paid by the reseller / trader
I dont understand their thinking! I have trade come into my Vintage shop.(not charity) As long as i get a price I'm happy with, I dont care if they get more. Good luck to them. Its greed on their part. And most of it will still be there at the end of the day because of the lack of footfall.
Hi babs. Thank you for your comment. I am the same. I want the trade. When trade come in my shop I offer discounts to keep them happy and coming back. As long as I make a profit I am happy
I don’t think this is legal. Is this not discrimination? This is disgraceful and Rowan Tree should be ashamed. Are RT going to refuse a customer with money in their hand just because they suspect that customer is a reseller/dealer. Not good business sense
hi bee maxx. thank you very much. i agree with you money is money shouldnt matter. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
hello tricia. thank you for your comment. i have no idea how they will police this new rule. unless its just aimed at the local dealers or are they going to question every single buyer, i dont know. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Hi this is silly, does it matter who buys from charity shops as long as they pay price for items, it all helps their business, how can they police everybody who goes in their shops, you could wander in to a shop from another town and be an eBay seller, or a dealer, how would they know unless they have prove, they couldn’t! Charity shops should be grateful for buyers or sellers, we have just come out of lockdown shops will be unindated with stock that they can’t take, or simply throw away, everything is recycled in some way, cloth from clothes that don’t sell, broken items that are scrap metal etc, if other people can prosper from donations and earn a living what is wrong with that? I’ve actually tried to sell a few things on eBay rather than take to charity shops as some times they don’t seem to appreciate a donation, because they have too much stock!!!! Madness, boycott them they will soon change their minds, top charity workers get paid, head of charities etc,. I miss a antique shop like yours in are town, I agree with all you’ve said, long may you prosper👍🏻👋🏻
hi sandra, thank you very much for your comment. in my opinion is shouldn't matter who buys from a charity shop as long as they get their money. i have no idea how they will police this new rule or if its just aimed at the local dealers that they know but i am so sure that the only one here who will suffer is the charity themselves. i agree totally with your comments. and thank you
Charity shops constantly change, some manager comes in with strange ideas, it upsets the customers but after a while it blows over and that manager moves on and the shop goes back to normal. We support charity shops by buying at the asking price, we also donate items we don’t want - currently my shed has about 6 banana boxes full of items I don’t want - so if my local did that they would loose out because I would donate elsewhere. Don’t let some head office manager get to you - not worth the grief in your head.
hello kim. thank you for your comment. this management person has been on the scene for a few years, but something has happened as the lady who run both shops has left and they have started banning traders. i wont support this charity in any way from now. anything i have or buy will be from somewhere else. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Edward I have just been to my local Winton (Bournemouth) charity shops to donate. Barnardo’s not taking bric a brac. Naomi House not until Thursday - 2 days time. Sue Ryder not taking anything no reason given. Why I wonder - I think it depends which manager is on duty so dare I say lazy staff? Same stuff stagnates for weeks e.g Salvation Army Winton can’t afford to keep their shop manager due to pandemic and prices have gone up as non shop manager is now running it and must be looking at eBay active listings. If Sue Ryder took free stock that is currently being turned down and reduced prices then the charities would be doing a roaring trade. I follow a UA-cam channel from Reading and the charity shops there are clean, with lots of stock at good prices. Does not make sense to me. Shout out to Mind who took my donations and thanked me - they do a good trade because they have good stock and work hard at making the shop especially the window look inviting, even if their prices are too high for this eBayer.
Thanks for the vid AA, while I agree with your views you wanted an opposing opinion and the only thing I can think of at the moment is maybe they intend to do more with e bay themselves. Their website does list their shop. Although it seems they have no listings at the moment. 😅 From a retail standpoint it seems to make little sense. Possibly just the management suffering from lockdown fever or any advertising is good advertising 🤔😉
hi ed. thank you for your comment again. this charity shop has a website and ebay page and has done since 2012 but never used them. i have tried to figure out a reason behind it but sadly just keep coming back to personal attack by a nasty manager. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
I don't have a problem with resellers on the whole but in my area we have 2 £1 shop's and there's 3or4 people that go in and spend £30/40 they then try to get a discount not only that they have been extremely rude on occasion, and even taken things as I/others have been looking at them. Now if I see any of those people in there I don't bother going in because its not worth the hassle ,I'm not the only one
Hi Wendy thank you for your comment. I think we all love a church sale. And yes the money all goes to the cause where such a small amount of the charity shop money gets where it is supposed to
Local people who complain about the unfairness of letting dealers buy are usually the ones that want stuff for peanuts - genuine people are just glad the charity is making money for the cause
It makes no sense. If the charity shop wanted to get educated, and sell those items via ebay or a separate website world wide they could do so. They choose not to do so, and that is a valid choice because finding someone who has the skills to do that is a financial and time overhead that they don't want to invest. If someone is then willing to put in that time and effort why shouldn't the profit further. It takes nothing from the charity.
hi thank you for your comment. i agree with you fully and in this case they had my shop and me to help as much as i could. makes no sense to me either. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
I walked in my local a couple of days ago large storage tons of stock good prices im also friends with one of the managers I went into there at 3pm and he told me they took £20 all day I spent £300 and bought things they couldn’t even sell bibles and small furniture and some china I even paid him more then they was asking for the bibles they don’t even put them on the shop floor because they just sit around and Without me and dealers like me the charity shop would be dead Anyone who decides to do that shit is a moron the public do not support them enough alone to keep any of them going especially when the managers are on a high wage Not to mention majority of the stock they get is actually from house removal companies I don’t see them rejecting those dealers Not to mention dealers are the ones buying the scrap clothing and scrap electronics otherwise the shops would be bust due to the volume of trash alone
Hi Martin. Thank you for your comment I am the same as you. I spend good money in charity shops and all I deal with are happy. This shop sold me their scrap metal and ivory. Weapons and other things they won’t sell so it was so strange and uncalled for.
hi thank you for your comment again. i agree the profits will drop. i know trade will still go in there and lie about who they are as they still need stock. i am angry the charity is turning those resellers and trade in to liars and hiding we are trade as if its a dirty little secret. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Prices in charity shops are over priced on lots of items so I will tell them how much I am willing to pay . At the end of the day when custom dries up shop shuts new one opens up
Going back in time,notices like that read,No Irish, or Blacks, report them to your local papers, and M.P. for illegal practice, they get cheap shop rent,and free stuff from people, unlike you Walter,with your shop..no subsidised rent, and all your stock is paid for, put a note on your door,stating NO CHARITY SHOP WORKERS DUE TO YOUR UNCHARITABLE ATTITUDE
hi mike. thank you for your comment. i am so in shock mate its unbelievable. we spole to trading standards who said they are within their right. we wrote to the news paper and contacted our mp but nothing at all. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
What an utterly ridiculous thing to do, money is money and it matters little who the customer is. At least earning a living from reselling you are not discriminating or hurting any person or animal. Most holier than though people have serious character flaws and exploit charities for their own gain or outright steal from people or organisations, that or something aborrant like puppy farming!
Hi Lisa. Thank you for your comment. Tbh the charity shop has a cheek. At least trade pay for the stock we have from them. Top management take a huge wage from the charity just to run it how is that better than what we do. As you say we are trying to make a honest living
How any charity top management justify their obscene wages is beyond me, they are the ones who should be racked with guilt! Keep earning an honest living off your own wits and hard graft Edward then sleep easy knowing you've provided for your family and kept your local high street going!
I think the real issue is when dealers exploit charity shops who don’t know what they’re selling and the dealer gets something for next to nothing and doesn’t give back to the community. I think many people associate dealers with being greedy. But you seem like the kind of person who reciprocates philanthropically. eBay is a nightmare. eBay seems to take what they want, PayPal seems to take what they want. Loss is almost certain. I’m with you on the fact that charities are businesses. Lots of people don’t see that. Charity means that you invest all your profit back into the business and it’s not distributed to shareholders. Charities get a lot of legal protection, tax exemptions, gift aid, expenses paid and of course, the goodwill of the public. So if you get in a dispute with a charity, it tends to boomerang back round and smack you in the face and you end up generating a ton load of public disgust against you. I know someone who got into a dispute with a charity and they lost their job. It’s why Jimmy Saville got away with what he did. Charity protected him and to this day, unfortunately charity is quite often abused. This was a very interesting video and to hear your experiences and perspectives.
thank you for your comment. no matter what happens now i am done with this charity. my donations will go to a different shop from now on and my help is no longer available. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
As some have said - I do agree that You Tubers did have an effect on Charities acting like this but since charities are business's out to make profit all be it a good % actually goes to the people at the top. Logically the more people coming to your business via Advertising by You Tube etc the more your profits will increase. IMO many charities started to act like Resellers themselves with extremely silly prices EG £2.50 for a used paperback book or with signs saying cheaper than eBay. The only reason so many charities are closing shops around the UK is due to very poor top management who clearly have no actual experience in running a business. By the end of the year these places will start begging dealers and traders since a good % of their profits are actually from these people
Hi thank you for your comment. UA-camrs have no doubt shown that there is still profit to be made. But that shouldn’t matter. The charity shops have little fees. No stock cost low rent etc so it’s pure greed to be more worried about someone else making a few pound rather than focusing on a sale for themselves
Tricky subject really, I understand the point and I’ve made good money myself reselling stuff from charity shops, but I have also felt some guilt when you go into an independent shop who really don’t have the time to research or any idea on certain items. I’m not saying this is you, but when you see some resellers making humblebrag videos on how much they make and even setting up memberships on their channels, I can see why they want to defend themselves somewhat from this. At the end of the day though, surely their best option would be open their own eBay shop, staff permitting.
hello paul. thank you for your comment. this is a tricky subject as you say. i do think some youtubers including myself have enlightened charity shops on how much they could be making off their items. but surely the answer then is to hire someone to value their stock or go online themselves. not get jealous and ban traders. but shockingly i was helping this shop out and only bought after they had tried a few weeks to sell to the public so either way makes no sense. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
@@AntiquesArena Thanks for the reply, my post was no way a dig at yourself Walter, and if you were helping the shop as you say (which I totally believe you were) then it's a real shame that it's come to this point with them. I think the future will be more of these charity shops hiring somebody to list things online, which although does seem fairer in one respect but then totally goes against the thought pattern that they want items to go to the local community - quite the conundrum. Hopefully they do respond to you and at least some positive discussions can come from it.
Hi mark thank you for your comment. Tbh it shouldn’t matter what people sell the stuff on for. A charity has the stuff for free. They already ask eBay prices They should be happy and grateful for that not more worried about what someone else can make but focus on getting the next free stock in
@@AntiquesArena the charity shop next door to my unit i closed it down as they could not compete with my prices as i'm selling new items cheaper than what they want for second hand
I think this is appalling and people should boycott the shop...I am wiith you the whole way..I go in charity shops daily to support my ebay business I pay the prices they ask and buy in bulk so probably spend more per journey than most..as do other resellers.. who would think that's the way forward to improve sales shocking..
Hi Julie. Thank you for your comment. I am done with the shop now if they ever lift the ban. Tbh I hope all dealers boycott the shop and not hide who they are to go in there
Not a wise move - stuff is hard to shift now - the stuff that moves quicker and for more money is the geeky stuff - thats the stuff these so called in disguise local people buy and will still be allowed to do so - people buying old style collectables have a hard job moving them now as will the charity shop if they ban the dealers who are prepared to put the work in
lots of cs managers are rich people, drive round in new cars, and live in huge houses. They are the 'front line' who have the first 'look' at the new house clearances. Most of the paid managers I wouldnt trust more than i can throw them
hi charlie. thank you for your comment. i agree with you 100 percent. but would say if the directors only care about money they wouldnt approve such a stupid rule as the takings are going to drop like a stone. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
@@AntiquesArena Yes I am sure that the people at the top made this decision, too much greed, and dont want to take their cut in the company profit. The shop workers generally are terrific, work hard for nothing, Its the CS bosses that are pure evil and greedy most of the time.
🤣🤣🤣🤣🤣 there might be a few taking advantage, but I am most definitely not driving around in a new car, nor do I live in a huge house. Maybe you mean the higher up management that sit in an office? Most salaries for charity store managers are £17k+ the equivalent store manager job on the high street is, on average £28k in the UK. Charities need to be transparent in what they spend and how much goes to their cause. If store managers were being paid such big salaries there would be a public outcry.
@@Izzyxmas10 hi Maggie. Thank you for your comment. I don’t care how much a charity worker gets paid. They do a job and deserve a wage. But to look down the nose at resellers bet they can sell something for a bit more is so wrong. The point of the film was because they are making out we are taking for the charity and the community when they get paid. I got on fab with the charity workers girls and many other charities. Don’t know what happened here.
hi danny. thank you for your comment. i agree people dont understand how the charity works or how little gets to the cause. i think if they knew it was between 5 and 20 percent reached the cause they would be shocked and thats after not all workers are honest. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
hi. thank you for your comment. i agree with you, i dont care that i am banned its the reason behind it. it was nasty and making out we are all bar stealing from them and looking down at us. thats what hurt. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
That's absolute rubbish- by banning you (the seller/dealer) , they are effectively stopping you (the father) from buying any more items of clothing/other necessities for your daughter/children...but you are a community member...IT IS DISCRIMINATORY policy!! I am so OUTRAGED on your behalf - outraged all the way to Australia !! I hope they quickly come to their BUSINESSsenses, and REPEAL this STUPID and Discriminatory LACK-OF-BUSINESS-SENSE-POLICY ....
hello adela. thank you for your comment. yes i am banned from the shop as a trader even though i also bought personal items from there. it is discrimination but according to trading standards totally legal. whoever set this policy has no business sense at all. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
They can't really banned traders or dealers at end of the day the charity shop display an item at a price u buy it , then get what they ask for. If people stop giving there items into charity shop they won't make any money ,
hi thank you for your comment. we have been in contact with trading standards and apparently they can ban us all. makes no business sense but they have done it. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
@@AntiquesArena How would they know if you were a trader or what unless they judge you by walking in, , there lost see how long they last when people stop shopping in there shop.
John 3:16-21 16 For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life. 17 For God sent not his Son into the world to condemn the world; but that the world through him might be saved. 18 He that believeth on him is not condemned: but he that believeth not is condemned already, because he hath not believed in the name of the only begotten Son of God. 19 And this is the condemnation, that light is come into the world, and men loved darkness rather than light, because their deeds were evil. 20 For every one that doeth evil hateth the light, neither cometh to the light, lest his deeds should be reproved. 21 But he that doeth truth cometh to the light, that his deeds may be made manifest, that they are wrought in God.
One can really have it off with charity shop gear most of the time the staff are getting paid nothing and they haven't got a clue what any thing is worth, brilliant for traders and dealers,
I don't understand why charity shops don't seek help in pricing items, and make for their charity, the most money they possibly can - that's the way to stop this. On line sellers are taking the mick out of charities, and charity shops must get wise to it and price accordingly.
A simple solution would be if you were a dealer and made a significant profit from an item bought from a charity shop is to give that charity 50p percent of your profit....
I disagree. Resellers don't operate as consignment agents for charity shops. That's a different business model and would involve the consigner giving the item to a reseller for zero dollars and taking it back if it didn't sell within a certain time frame. Plus, the item has to be given to a reseller in top condition, laundered and pressed and given the time attention it needs to sell. When resellers buy and item, they take the time to ready it for reselling, and assume 100 percent of the risk it may not resell. Plus platforms like ebay take a portion of the sales in fees and many resellers pay shipping costs. Thats not a consignment model where resellers should give away half their profit to a charity store. For what its worth, many resellers are people who lost their jobs due to covid 19 closures and are looking to online reselling as a way to survive. Charity shops like this one are just being greedy and selfish. I hope all the resellers stop shopping there and people stop donating to them. They don't appreciate the support resellers offer by sourcing their items there. There are many options and ways for resellers to find inventory. This is not the only place or store, either in person or online, there are vintage wholesellers, garage sales, online marketplaces and other "charity stores" that welcome income from resellers. This charity shop is discriminating against a certain type of business because they are being judgemental and greedy. Shame on them.
hello w s grover. thank you for your comment. if i was to agree with your comment i would be accepting resellers and trade are at fault and deserve this. this is far from teh truth. charity shops already use ebay to price up their stock. they have experts working for them. they have free or low rent. no tax and free stock. resellers pay a very high price for the things they get from charity why should they have to give half back to the charity shop. i dont see directors living in mansions and driving executive cars giving back. they take take take.
hi krisi. thank you very much . i love your comment and agree fully. resellers work dam hard and make little money as it is. charity shops are greedy and this one has suffered the greed bug more than most. if it was to do with resellers making money all they had to do was up their already crazy high prices. or take the risk and sell online themselves. we work very hard, and deserver to be treated with respect.
I am a charity shop manager, I don’t mind who buys what or what they do with it once they own it 🤷♀️ I’m just happy to have money in the till for my chosen charity. My feeling is that the shop in question are unsure if they are under pricing the antiques and collectibles so the solution they have come up with is to ban dealers and traders which is completely unfair. Part of the joy of charity shops is you just don’t know what you’ll find - it’s first come served, the early bird gets the worm etc I have a great relationship with my local dealers and traders and they are a font of knowledge for things I’m not sure about. Hope this gets resolved
hello maggie. thank you for your comment. most shops i deal with are like yourself happy for a sale. these charity in question to be honest has no excuse because i valued and helped daily and most of the time they were priced higher than my antique shop. ruth was the manager and i spoke to her after this video has gone out and she has left the shop no longer works there and is going to call in to see me so fingers crossed for a reason behind this soon. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
You sound reasonable and sensible Maggie, and obviously an example of a good manager unlike this one at Walters local shop
Really doesn' t matter who buys the items.
A charity shop' s aim is to make money for the charity.
If they don' t sell, they end up closing.
hi colin, thank you for your comment. i agree with you totally mate, money is money keep the doors open and make money for the charity. this doesnt make sense to me tbh. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Well it’s my impression that the volunteers that work there just would like to have some authority so they create an atmosphere or buying restrictions that do not make sense
I've worked in different Charity retail places in the past. I don't mind who buys the items, a lot of people resell or just buy something and pass it on. Once you pay for the item.....it's yours! The only thing I got annoyed about was when I worked in a £1 outlet shop and we had people haggling over items costing £1. We had local people from the community buying, people from further outside of Manchester and even a few tourists who were passing through. I'm very surprised the shop's head office told them to post that in the window. They'll be dealing with a load of email complaints
A family member stopped working at a charity shop years ago because the staff behind the counter were putting a couple of pounds into the till and taking home the best items before they were even displayed....banning traders isn't the answer. Perhaps they should price the items more sensibly.
hi thank you for your comment. i agree banning traders isnt the answer. if there is dishonesty in the charity shop workers nothing will change. and if they are under-pricing things just do the work and up the price. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
First of all thanks for making this video. You come across as such a nice guy with the loveliest Welsh accent 😊 - I could listen all day.
I've been reselling for 14 years and in all that time I've been an 'undercover ' reseller - never wanting to blow my cover because my gut feeling was it would put the charity shops nose out of joint even though I paid the price they asked and never haggled. After discovering UA-cam and hearing that resellers actually built relationships with charity shops I was building up the courage to do the same. No surprises I won't be now. Every year I'm amazed after doing my tax return at the thousands I spent in charity shops. It actually makes me feel good but friends have asked me if I feel bad for buying cheap and selling for more so I know the negative perception is out there and I know what you mean about being made to feel like scum. Very weird indeed. I hope they see this and please please give us a follow up.
Thank you very much for your comment and kind words. I will say you find quite a lot of charity shop workers who don’t like trade and they got a cheek as most are being paid to work there. It’s wrong that we all have to feel we have to hide who we are because of other peoples preconceptions. I will definitely do an update and keep going and go on your own judgment if you let the charity shops know who you are
If you are buying at the price they set what you do with it after you own an item is up to you.
A couple of years ago I was on holiday in Falmouth in Cornwall, a charity shop had a sign up stating ~ IF WE SUSPECT THAT YOU ARE BUYING OUR ITEMS TO SELL ON eBay OR ON FACEBOOK FOR A PROFIT YOU WILL BE ASKED TO LEAVE AND WILL NOT BE WELCOME BACK, thankfully I have not seen anything like it since until now, it makes me so cross there is steam coming out of my ears !! my Main point is that negative charity bosses will see in their eyes what they are losing from resellers , positive charity bosses will see what they are gaining !!
I've been a reseller for years and managed as a single mother to put my kids through private schools, and have things I wouldn't have been never able to afford. Unfortunately charity shops particularly in Australia and used to be known as 'opportunity shops'', op shops', now have ridiculous prices. They actually think they are antique shops and the feeling I get is their prices are over the top. I saw a red glass bowl selling for $100!!! It definitely wasn't worth it. Sometimes you will find second hand furniture that is selling for more than the new cost of the same item. I have to ask how is this supporting the poor in our communities anyway. Where is the 'opportunity' for the people who need charity? Even clothes are priced over the top
hello veronica. thank you for your comment. well done on achiving what you have. resellers like myself or you and others are people trying to make a honest living. as you have said your a single mother but you chose to be a reseller rather than on the dole what gives them the right to look down on us and act as if we are stealing from the charity because thats how it feels. i agree charity shops think they are the new antique shop and they certainly price as if they are. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
I agree with your perspective. It makes no sense to turn away customers. Merchandise moves through these charity shops so quickly because of dealers. They’re able to come in and buy in volume and return often. It seems to me that it is not ethical to create these random policies in business. I too have watched our local charity shops turn away donations time and time again. It is clearly the charities loss, I would purchase elsewhere, there are numerous choices here, I can’t get to all of them, I focus on a few.
Hi thank you for your comment. I don’t understand the new policy There is no upside for the actual charity that needs the money. Dealers are needed In my opinion a charity shop should be more worried about the stock they turn away rather than the few pound extra that was made on an item.
@@AntiquesArena Absolutely, it is so shortsighted because I for one by in volume. I buy things that I might repair or restore that a personal shopper would not necessarily be interested in. It just seems logical that you would want me to arrive and purchase 40 items opposed to someone purchasing 3 items. All of the vendors here have increased their prices significantly, it is their loss. I can do new arbitrage if I’m going to pay higher prices. I made a purchase today at a “high-end” thrift that has a porcelain serving piece without the lid for three months now, no markdown. I would purchase and add the lid but not unless they discount. The time it has sat on the shelf is proof that it is not for the typical buyer. Well, the market is always changing and there are ways around it.
Not just one parent families need to do this im not allowed to retire till 66 ill with arthritis to keep going full time buying a few bits and selling online helps me survive
Walter, this is not new..back in 2008,Iwas purchasing everything philatelic from the Oxfam in Exmouth Devon, spending about £40/£50.00 a week,
then one day went in,told the same thing, ,have never set foot in another Oxfam shop anywhere since that day.,also far too many you tuber,resellers are putting it out there for every one to see
I am afraid the golden goose is dying fast
hi thank you for your comment again mike. oxfam should be ashamed of themselves but i can totally understand and agree i would have done the same as you mate there.
They have a cheek to call that a ‘Polite Notice’ 🙄
thank you for your comment again. i guess they could have swore lol so maybe they felt it was polite. to me it was your not worthy do not enter.
I’ve renovated my house and I buy most things from places like yours or charity shops etc ,I don’t like modern stuff that everybody has .
I’m not a dealer but sometimes I sell my own things on Facebook sites , mostly to make room for something else . My local shops and dealers know me and always give me a good price a fair price , if it’s too high for me I just don’t buy it , no hard feelings . I’ve never haggled in a charity shop. It’s terrible that this shop has put such a sign up. Shops like yours bring me so much joy xx
hello jackie. firstly thank you very much for your kind comments. i am just like you i have filled my home and garden with things of character not new. i am the same if an item is priced too high for me i walk away. I just hope enough people share the video that it makes the directors sit up and take note of what their staff is doing.
Sorry but as soon as you sell stuff on e-bay your a dealer the same as the rest of us
It's sad. Managers of CS should realise the resellers also contribute to the turnover of charity shops. The most popular CSs are those where there is a chance to find something good for its price, this mostly happen in shops with a high turnover. I used to visit CSs in my area every week, some of the items I recognised from a year ago! Instead of lowering the prices they just want the highest possible price for it. Of course the item doesn't sell and just taking place on the shelf.
I'm only a small reseller, but I also noticed some of the shop managers acting towards me funnily, eyeing me suspiciously and checking what I'm buying. Like they would be afraid I will con them. In reality quite hard to find something really worthwile, especially now.
hello martha. thank you for your comment. i agree resellers and traders do contribute greatly to charity in many ways. it is hard to find a mistake in a charity shop these days most are very expensive. i see the same stock like yourself over and over makes no sense. you will find alot of charity shops dont like trade. they try to make us feel like we are stealing from the charity rather than supporting them. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
If that sign had said "Sorry, no haggling. To benefit our charity please pay the marked prices" then that would apply to everyone and be perfectly fair. I am just assuming they have a had a problem with folk asking for discounts or deals and treating their shop like a car boot.
hi leigh. thank you for your comment. to be honest traders dont haggle, not the ones i know we pay the price asked, and even if some do try to haggle the charity shop can say no or judge it on an item by item if they want to move it. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
People come into my record store and scan stuff on discogs all day which is fine as long as i make my bit they get some bargains to resell they will keep coming back time and time again
I just think charity shops have lost the plot recently with their pricing. They are not accepting donations in my area but because items are priced so high the same items are sitting on the shelves or hangers for weeks on end. I have sadly given up on them now which is sad as I have given my two local shops a fair amount of money over the years. Because they are making it so difficult for people to donate items people are just putting items in their front gardens free to collector so they are loosing out all round. Can they continue like that 🤦♀️🤷♀️
I agree. Charity shops in my area of Lancashire are the same. I've seen a Cath Kidston Mug priced at £5 - it's been there since they reopened last summer after the lockdown.. still there now at the same price whilst signs on the doors say they have too much stock to accept donations. No point going in there when there's no new stock. Makes no sense to me!
hello beverley. thank you for your comment. it is the same here stock is being turned away because they dont have the room for it. its just sad tbh instead of worrying about a few pound they lost off the top end price of an item they should be more worried about the car loads they dont accept. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
hi lucy, thank you for your comment. that is a perfect example right there of what is wrong with them. and they are so scared someone will make a few pounds they would rather go under. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Hello and thank you for this video. I have just sent a link and a message via Facebook to the charity retail association pointing out that this is a mutually beneficial arrangement and the potential risk if this “ban” becomes more widespread.
Charity shops get there stock for FREE.So who ever buys their stock,money is money who ever hands it over,and at the end of the day it is 100% profit for them!
hi samantha. thank you for your comment. i agree with you totally. everything for the charity is free, allow trade to have a profit and turn more stock over and be in a position to accept more stock. makes more sense. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
I did just have another thought all but a bit sinister. It would work too my advantage as a manager of a shop to ban traders if I was interested in retaining certain items for myself 🤑🤑.
Maybe the Charity Retail Shop Association can shed more light on this issue. 👍
You could do that anyway as a manager without banning people.
hi ed. thank you for your comment. we have no idea of their reason behind this as they have not come on to defend their action. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
If the dealers aren’t buying from the charity shops, I don’t know who will be
hi vc. thank you for your comment. 90 percent who buy at charity will resell somewhere even the public. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
As others have said, it's all down to resellers, trying to buy cheap and sell for profit. Ultimately the charity shops have cottoned on to this and have increased prices,or as in the video stopped trade or resellers from buying in their shops.
hi. thank you for your comment. i agree people like myself and resellers have shown charity shops there is money still to be made on some of their items. however the charity have many options, they can research the items themselves, they can sell on ebay themselves. they can put the prices up even higher and reach the moon making it even harder for traders to make a few pounds. however by putting the prices up and banning traders the sales will drop as they wait for the right customer meaning more donations turned away. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Really interesting video, I come from a background in supporting charities with their governance, policy development and regulatory compliance although I don't have any knowledge of this particular charity. Lots of issues to tease out of the discussion - happy to talk further about this if you'd find it helpful. BTW, I don't think the charity has discriminated illegally on the basis of what you've said in the video - whether what they've done is smart and whether the policy has been properly adopted based on evidence is quite another.
hello. thank you for your comment. we spoke to trading standards and agree that it is not illegal to ban all trade. i do not think it will be a wise business move. i will be doing a follow up live next week, you are welcome to put your points forward.
Oxfam once Declared they were going to put all book dealers out of business , I used to help other charitys out donated loads of good general books 📚. And paid more for rare books which I valued
Even though a book the help aged had in back room they would have valued at no more than £3. I had the book in stock for over a year and I paid about 20 times that sold
The book to possibly the only buyer looking for that book.
Oxfam had an Agatha Christie price stupid in their display cabinet
It was a book club edition in a tatty dustwrap for over £75. Truly worth £1.50 at most after a few weeks i noticed it had been reduced to £37
Gradually knocked the price down month by month until it ended up on a shelf for £5 I still didn't wont it the manager was sure I was going to buy it.
thank you very much for your comment. that was not only impossible task but also very nasty . I see things in charity shops priced up more than i would ask regular. so i am not surprised about your story at all.
@@AntiquesArena
Thanks for highlighting this yourself most of the charity shop
Workers are lovely people and understand that dealers can help with good free advice.
At this time they need customers
Though I will no longer buy general
Books from oxfam.
I will always help Salvation army shops cancer etc and noppas in netherlands.
Being a Reseller and having a business mindset. I 1000% agree with everyone you said. The higher ups most of the time have never worked in a shop role or are clueless of real world situation. Resellers keep the charity shop alive. A scenario of this would be the failing Toy R Us Brand, Retail Arbitragers were keeping them alive within a couple of months of banning RA sellers they went under.
We love going round the charity shops on a Monday, we've bought for ourselves and our guest house for years, then did a few car boots and someone suggested ebay, then because of watching you guys on the you tube got the confidence to resell on line. We love the excitment of turning a pound into £5 or £10 and on the odd occasion £50! Through the pandemic our guest house had to close, so reselling became more of a necessity than a hobbie. Like you said though, a lot more people re sell these days for a little extra. We love charity shops and we love reselling, we would be gutted if we were banned, it's unfair and crass. Also in 2003 I volunteered in a charity shop in Edinburgh, the charity shop also had a book shop further down. The manageress was literally throwing old books in the bin until another volunteer started looking them up on the internet and the manageress realised how naive she was.! We started selling on line 2 years ago, we love reselling china etc but have sold everything from a monsters high doll to christmas baubles! It's a buzz when we've started recognising brands and makes. But we have learnt such a lot from you and the other you tubers. Thank you all x
Fab points raised here,what do they think will happen in December and January Xmas time who keeps the charity shops going then when most want to buy new! I went to the ponty shop last week I bought a nice jumper got home it had a hole in it did I take it back no but in future I think I will
hello debbie. thank you very much for your comment. to be honest if all trade walk away from the shop they are going to start to struggle. we are in a covid world atm and people dont want anything touched by others so that wont help them. and as you say people want new for xmas etc. i have bought plenty from charity shops that has turned out to be fake but i have never taken it back like you with the jumper. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Hi from Merthyr... few points.
I agree with what your saying, I don’t understand why they have a problem with whoever it is who buys their items. They put a price up we pay it? Who cares what happens with the items after?
You often see charity shops where the prices are right WK... often most stuff is in week 10+ they turn over stock so damn slowly as 80%+ is priced at above retail.
Forever looking at the back rooms full of stock just sitting there.
I resell part time, but use charity shops rarely as often it’s just the same stuff sitting there.
Hope to visit your shop one day as often see you at the boot sales 👍
hi liam. thank you very much for your comment. i dont know why they have got a problem with who buys their items. they price it very high and we still pay it as you say. and agree the charity shops dont sell a huge amount for what they are given. feel free to visit my shop anytime. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
A point to make for high prices is the stigma of buying and wearing second hand clothes has disappeared. Supply and demand.
They will be bitten by the hand that is feeding them.
Thanks for this video.
Quite agree,have seen jeans in a charity shop priced at £6.00 second hand, these were primark ones, that cost a fiver new.
Thank you for your comment we are in a small village so not the volume of buyers that need the stuff to keep the shop going. So yes they have bit the had that feeds them
Oooh, awful to put a sign up like that - everyone is part of the community. Lots of charity shops would fold without resellers - Fact. This is very very badly thought out and terrible customer service - such a bad decision in my opinion. Charity shops are so varied in what stock they get in and sell and are usually over run with stock - there is something for everyone and also plenty for everyone. How rude to try to be so selective....I would absolutely not want to shop there now for myself or otherwise on principal but on other hand I wouldn’t wish that on them, as then innocent ill people miss out on vital funds. it just smacks of a manger who has no idea how things work on the shop floor - have met plenty of those over the years! Thank you for this video Walter, even though it totally enfuriates me that this has happened in the first place. You raise so many good and valid points, I hope this gets so much traffic that it knocks the idea that reselling is wrong right on the head, and so in a round about way helps the reselling community to face less prejudice going forward
Some charity shop managers, whether at the store level or executives, seem to lose sight of the purpose of the shops. They do *not* exist to supply cheap goods to the community but to raise the most money possible for their causes.
I enjoy a good relationship with my regular charity shops; the managers and regular staff know I am a dealer and are happy to draw on my experience in media, for example in checking for counterfeits (of which there are a surprising proportion). Speaking to the local managers, they all freely admit that income from resellers forms a significant part of their turnover. They also admit that a large proportion of their donations end up being sold to recyclers--clothes to rag merchants, books for pulping etc--or simply being dumped into landfill as unsaleable.
Happily for me, charity shops don't form a large part of my business but I do like to pop in just for the fun of finding the odd bargain while contributing to charity.
hello paul. thank you very much for your comment. i have a great relationship with all the charity shops i deal with also. i even did with this one so makes no sense why this has happened. i was even buying their broken metal as scrap to melt at a later date so now they will have to bin all that. its such a shame. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
As someone who works in a charity shop we don’t care the purpose of why someone is buying something or how much they buy ( the more the better as it gives us more money and space to put more stock out into the floor). The only issue we have is when people are trying to reduce the price on an item. An example the other day a woman kept coming in and asking different people if they would lower the price on a dress (which was a popular brand priced at £3/4). The problem is only when people haggle and complain about the pricing. We love it when people come in and buy a bulk of items. (Atleast in my experience) :)
This is frustrating. I could completely understand if we were going in there and buying up all the baby clothes or things that a struggling family might need and can't afford, but that is not what we buy! Like you said about the antiques, the things we buy are not essential items and are mostly things that the general public don't want or have any use for and we can then sell them on to collectors who live in other areas. Charity shops who do this will end up with so much stock that they can't get rid of when they are already overflowing
Not really relevant in terms of this particular charity's objects which is cancer care - thinking that because resellers buy antiques which are not essential goods for "poor" people is a misunderstanding of the way charites work - their shops are for fundraising, their services are for their beneficiaries so if they have an antiques worth £500 which are being routinely knocked out at £5 when the charity has at its disposal the means to get nearer the £500 for them then the charity trustees would be duty bound to address that situation - whether that's what's happened here and whether their new policy is the best way to deal with that situation (if it even existed) is another issue and, at first glance, the policy seems like a bit of a blunt tool which may not be entirely in the charity's best interests but without knowing the whole story it's difficult to comment.
hi self employed student mum. thank you for your comment. i agree fully with everything you have just said. and proof is they are already turning away donations because of lack of room. makes no sense at all. just seems a personal attack on traders. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
hello rust reloaded. thank you for your comment. most charity shops have an antique section or send their antiques off to auction to be sold to resellers and traders. if for one second this charity shop felt they were underselling items they could simply up their price. trade would either buy or walk away. banning seems alot more personal attack I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
@@AntiquesArena agree, I think this policy is a sledgehammer to crack a nut and I'd be surprised if this had been properly thought out as the appropriate measure to address a perceived problem of dealers getting deals which are not the most economically advantageous to the charity; there are lots of other responses which could have been pursued such as training for shop staff on pricing. Trustees have a legal duty of prudence; to make the most of their charity's assets (within the context of their skills / staff / volunteers / storage facilities etc) what they've done could go either way on this one, on the one hand if they've got evidence of traders getting donated goods for less than market value they could argue this policy was an attempt to circumvent this but they need to balance that against the risk of alienating a significant customer base and the other options available to them such as giving their workers training on pricing. They also have a legal duty of compliance, if their justification for their no trader policy is allowing the wider community to access their donated goods then they'd need to be very sure that their objects allow this - if their objects are to relieve the suffering of cancer patients and their families I'd think it's questionable whether this policy would do that and may, in fact also be incongruent with their duty of prudence i.e. selling to traders at a reasonable price in order to use that money to provide services for their service users ... unless they have the e-commerce or other marketing resources to sell to the end user themselves for the best price achiveable. It just seems like a knee jerk response which is going to have unintended consequences for them and may not even be congruent with the trustees' legal duties.
They are going to start having bouncers on the doors of charity shops now to prove your in the shop for personel items and not a trader 😅😅
hi matthew. thank you for your comment. tbh mate i dont know how they will police this or if its just aimed at the local known dealers . but the odds are other dealers will lie about who they are and what they do.
Charity shops themselves are re sellers
hi andrew. thank you for your comment. yes they are mate and get paid for it more than we do. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
On the whole I agree with you, Walter, and your various points seem very valid. However I feel charity shops nowadays lack that vibe of being places where you can find a real treasure because people generally are more knowledgeable and Google anything that looks promising. Dealers obviously grab treasures too. On the other hand managers also Google items and often tag items at unreasonably high prices. I like collecting little Sylvac animals but shops often want £2 or £3 per item even though they are usually valued at much less and originally came free in packets of cereals or tea. I have nothing against dealers or managers but it makes it hard to find a bargain. Still disagree with banning traders, though. Thanks for your video and good luck in business in 2021 and beyond
hello iskra. thank you very much for your comment. i agree every charity shop knows what they are selling now and if they dont its easy to find out. this feels more personal but foolish. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
We had this problem in Scotland about 20 years ago - now they roll out the red carpet for dealers because they are the only ones with the money to buy a vast amount of stuff on a regular basis at top prices and help them meet their targets
It's blatant discrimination, may as well say no gypsies no travellers. My local EMMAUS depends on dealers and flea marketers to move on low priced items and also antique dealers to buy and market higher priced items.
Shopkeepers may refuse entry to any person--shops are private property, not a public space. You would need to show that there was discrimination against a protected characteristic (race, gender, sexual orientation, disability etc) to have any basis for complaint.
@@MrPaulMorris Legally perhaps that is the case, but "charity" shops implies these are good people and this is a type of discrimination. Shame on them.
@@MrPaulMorris No they cannot stop people entering, only publicans can.
thank you for your comment. i am sorry to say trading standards do not agree with us.
@@wynkindeworde6504 All property owners or their agents have a Common Law right to refuse entry to their premises. This is the same right you enjoy as a householder to deny random passersby entry to your home. In principle, the same applies to shops or other businesses offering services to the public.
Really interesting, can't believe you are not allowed in some of the charity shops.. At the end of the day money is 💰. They should be glad to get rid of all their stock seeing everyone is getting rid of stuff!
Hi. Thank you for your comment. I agree totally. Tbh it’s hard to sell a lot of the old ceramics these days. It’s hard work to find the collectors with out trade the charity shop will be over run.
Crazy I voultinter in RSPCA shop .I can almost guarantee certain things that don't sell will end up in the bin.Most times when they use E Bay as a guide they don't filtere to see what the item actually sold at. I could go on but enough said.
hi Marcia. Thank you for your comment. i know a great deal of charity shop managers and most are lovely people. they want to make what they can for the charity and keep stuff from the land fill makes no sense to me to do this and turn free stock away then as they have no room. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Charity Shop - gets stock for free.
Reseller - takes a risk by investing their own money to buy those goods.
Rowan Tree will lose out
hi thank you for your comment. i agree with you totally, we take all the risk. they take biggest part of the profit and we are the bad guys. its wrong and they will lose out . I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Turn it into an advantage and advertise and say you will pay over giving it away to charity shops
hi tony, thank you for your comment. i considered it but thought i wouldnt be as nasty as they are. but being two doors away i could have really hurt them by doing that. but thats not my intention.
I completely agree with your viewpoint Walter. It seems like a rather stupid policy by Rowan Tree. The only possible justification I can come up with is that resellers are denying those in need to opportunity to buy at a low price. However as you correctly point out there is little overlap between what you and other resellers are going to buy and what others will be going into charity shops for so it is a weak justification at best.
Like others have said, we also buy from charity shops mainly looking for jewellery and always pay the full asking price. We are happy to support the charity but also have the opportunity to turn a profit ourselves.
hi alan. thank you for your comment. the public who need to buy from a charity shop are not looking for a £100 ceramic vase or painting. they need essentials. trade dont go for essentials we go for expensive and rare. this is just a nasty manager who has no clue at all. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
If an article has a price on it , it's a legal contract, anyone can buy at that price.
Display for sale is technically just an 'invitation to tender'; until the shop accepts the customer's money they can refuse to sell at any point. Nobody can be forced to sell anything to anybody.
thank you for your comment again. trading standards say they are legal in what they are doing. its just crap.
a charity shop gets their stuff for free,they should keep their items low in price,that way they will sell more and get the items out of the shop to make room for more items,also i does not matter who buys from the charity shop as long as it sold for what it says on the price tag,price low they will sell more and make more money.
hello. thank you very much for your comment. i totally agree with you if charity shops kept their price down they would move more stock allowing for more donations. if anything this shop will sell less now. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
How do they know who's a dealer and a trader? Seems odd to me.
It becomes very obvious you get to know them very quickly. Things that don't sell get throwen in the bin.
hi thank you for your comment. i have no idea how they are going to police this new rule but i will say i can spot a dealer a mile away when they walk in my shop. we stand out and the confidence shows through. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
False economy. They can only sell an item once - and should not care to who. Our money is as good as next person's. Thinking about it, our money is better as we are more regular and should be kept sweet. I bought a Caithness paperweight, signed and limited to just 75 last week from a local charity shop. £2. I sold it for £95 and went back in and gave them another tenner. Would Joe Public have done the same? ...perhaps.
hi vic. thank you for your comment. i agree a charity shop can only sell an item once, however they have an endless supply of free things and they are turning that away because they dont have enough room because they are not selling enough because of high prices and now banning trade. makes no sense. and well done on the paperweight and no public wouldn't have gone back. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Perhaps they are doing it to be deliberately provocative, create a media story to get publicity and also make people think they can find a bargain as the shops have not been picked first by a professional? An ill-judged attempt to get more customers.
hi thank you for your comment. i honestly dont know the reason behind this however if you are correct and its promotional its only going to hurt them. they have already lost my help permanently. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
I don't agree with a wholesale ban on traders. I run a charity bookshop and we do take time to research every book we get for it's average online value. We then price the item at 1/3 of it's value so that it is win win for us and for the customer, whether they are a trader or not. (Believe me folks still moan and try to bargain!) However, we can say with confidence that the price marked is a good deal. The issue I had with a particular couple who came in with their scanners last week was that they were scanning all our dvd's (this was not my issue), what I took exception to was that they were hauling huge bundles off the shelves which have been categorised and alphabetised for the convenience of our customers and just shoving them back in all mixed up. I simply had a word and explained that I don't mind the scanning but if they continued to wreck the shop I would be asking them to leave.
Sorry, missed your live appearance. Well spoken Walter, you are so right.
hi stan. thank you for your comment. no probs at all mate your amazing support and i appreciate you.
I do not understand this having worked in a charity shop we had dealers come in would buy goods at the priced it at. Money is money.
hello beth. thank you for your comment. i get on well with so many charity shops, i dont know what is wrong with this one. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
It's like at car boots, you always get the dealers etc coming round first asking if you have any jewellery, computer games etc. When I do a car boot I want to make money, I sell cheap and take as little as possible home with me. I don't care who buys it, dealers, resellers or joe blogs , if people buy to resell and make a profit good for them. I make money so everyone's happy. Should be the same for charity shops. Sell to whoever comes through their doors, not pick and choose who they will or won't sell to.Many are well overpriced now. Our local one is selling George and peacocks brand dresses at £9.00 each.
Surely the charity shops soul purpose is to make as much money for the charity in question this just beggars all belief 100% agree with all you had to say where is the sense in turning away a large proportion of your customers
hi neil. thank you very much for your comment. we still have no idea why they done this. its been classed legal by trading standards but it has to be business suicide surly. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
We should all email the charity saying how disgusted we are. I've sold things I've bought, and I've made cash donations back to one of our local shops if I've made a good profit. It's their loss really.
With all of the crazy things now days I’m sure you can just identify yourself as a collector. You can identify yourself as anything I hear. Lol
hi rowdy. thank you for your comment. i know what you mean mate and i have no idea what they are thinking but next time i am asked i am going to identify as a toaster lol.
Well I don't think it matters who buys the stuff really along as they are making money for the charity.
But, I think you can thank all the resellers who post videos of them buying cheaply at charity shops then filming themselves saying how much they gonna make.
I get it tho everyone should be allowed to do what they want. But In my opinion it's this new surge in resellers, who film and post there deals. Seems like everyone and there pet cat is at the reselling game nowadays, when I started there was just handful doing it.
This won't be permanent they can't decide who is a dealer/trader. They can't loose customers. They set the price we pay.
hi aaron. thank you for your comment. they have done a week and the sign is still up. they will lose trade and i wont go back even if they remove the sign now. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Very calm & well reasoned. Thank you
Hi Diana. Thank you for your comment appreciate it
Dealers are a large part of these charity shops. Dealers donate offen and some very nice items at that. Plus dealers know which charity shop can have the best sussees to sell it fast. Dealers I know for example see unused cruckes on trash night, the dealer stops and picks them up and takes them to a charity shop that sells them quite often to people in need. The ONLY reason a shop should not want dealers buying from them is because the shop doesn't have enough inventory for the other customers. AND if the shop is running low on donations they should ask the dealers if they can posable bring in a few items to donate, which I know they most certainly would do so to keep the charity shops running.
hi brenda. thank you for your comment. i agree with you fully. this shop has that much they are turning donations away its crazy. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Unfortunately this is the fault of reseller UA-camrs!. As a result every Tom, Dick and Harry is doing it now as a result of watching videos!.
There is more resellers now than non-resellers.
Yep, Johnny Bravo from Essex and the like, but with charity shops you are looking for something that is mispriced that allows you to resell, adds to the turnover but you could not survive on it to run a business
Hi George. Thank you for your comment. To be honest yea youtubers and resellers may have shown a charity shop there is a little more money on the items they sell and in some cases all be it rare a family good profit from a mistake.
A charity shop should be more worried about the value of the stock they have to turn away for lack of room than a few pounds made on top of a high price item they already sold.
Charity shops already use eBay prices to mark stuff up so they are priced up high enough. And by banning trade they are still going to make mistakes and sell stuff cheap so being nasty and stopping trade won’t make the charity any more money the public will just buy and put it on Facebook market place
Couple of possible points that did not come up 1) Maybe there's been issues with Shop staff putting items aside for their "friendly" dealer / reseller meaning the items are not generally available. This policy would stop this this "unfair" practice. Although employment contracts/policies should cover this as a first stop. 2) Unlikely, but maybe some negative feedback from donators being annoyed that dealers are profiting from their donation. This is where the donator is overlooking the fact that actually the asking price has been paid by the reseller / trader
I dont understand their thinking! I have trade come into my Vintage shop.(not charity) As long as i get a price I'm happy with, I dont care if they get more. Good luck to them. Its greed on their part. And most of it will still be there at the end of the day because of the lack of footfall.
Hi babs. Thank you for your comment. I am the same. I want the trade. When trade come in my shop I offer discounts to keep them happy and coming back. As long as I make a profit I am happy
I don’t think this is legal. Is this not discrimination? This is disgraceful and Rowan Tree should be ashamed. Are RT going to refuse a customer with money in their hand just because they suspect that customer is a reseller/dealer. Not good business sense
thank you for your comment again. appreciate it. they should be ashamed and yes they are Turing away customers who spend bit money.
Absolutely ridiculous- MONEY IS MONEY.
hi bee maxx. thank you very much. i agree with you money is money shouldnt matter. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Is this company selling online somewhere and they felt they were losing too many items because the items were being bought by dealers?
hi brandy. thank you for your comment. no this company does not sell online at all. they have a page and it has never been used.
Unless they can prove he or she is a dealer, how can they tell you are not just joe public??????
hello tricia. thank you for your comment. i have no idea how they will police this new rule. unless its just aimed at the local dealers or are they going to question every single buyer, i dont know. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Hi this is silly, does it matter who buys from charity shops as long as they pay price for items, it all helps their business, how can they police everybody who goes in their shops, you could wander in to a shop from another town and be an eBay seller, or a dealer, how would they know unless they have prove, they couldn’t! Charity shops should be grateful for buyers or sellers, we have just come out of lockdown shops will be unindated with stock that they can’t take, or simply throw away, everything is recycled in some way, cloth from clothes that don’t sell, broken items that are scrap metal etc, if other people can prosper from donations and earn a living what is wrong with that? I’ve actually tried to sell a few things on eBay rather than take to charity shops as some times they don’t seem to appreciate a donation, because they have too much stock!!!! Madness, boycott them they will soon change their minds, top charity workers get paid, head of charities etc,. I miss a antique shop like yours in are town, I agree with all you’ve said, long may you prosper👍🏻👋🏻
hi sandra, thank you very much for your comment. in my opinion is shouldn't matter who buys from a charity shop as long as they get their money. i have no idea how they will police this new rule or if its just aimed at the local dealers that they know but i am so sure that the only one here who will suffer is the charity themselves. i agree totally with your comments. and thank you
Charity shops constantly change, some manager comes in with strange ideas, it upsets the customers but after a while it blows over and that manager moves on and the shop goes back to normal. We support charity shops by buying at the asking price, we also donate items we don’t want - currently my shed has about 6 banana boxes full of items I don’t want - so if my local did that they would loose out because I would donate elsewhere. Don’t let some head office manager get to you - not worth the grief in your head.
hello kim. thank you for your comment. this management person has been on the scene for a few years, but something has happened as the lady who run both shops has left and they have started banning traders. i wont support this charity in any way from now. anything i have or buy will be from somewhere else. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Edward I have just been to my local Winton (Bournemouth) charity shops to donate. Barnardo’s not taking bric a brac. Naomi House not until Thursday - 2 days time. Sue Ryder not taking anything no reason given. Why I wonder - I think it depends which manager is on duty so dare I say lazy staff? Same stuff stagnates for weeks e.g Salvation Army Winton can’t afford to keep their shop manager due to pandemic and prices have gone up as non shop manager is now running it and must be looking at eBay active listings. If Sue Ryder took free stock that is currently being turned down and reduced prices then the charities would be doing a roaring trade. I follow a UA-cam channel from Reading and the charity shops there are clean, with lots of stock at good prices. Does not make sense to me. Shout out to Mind who took my donations and thanked me - they do a good trade because they have good stock and work hard at making the shop especially the window look inviting, even if their prices are too high for this eBayer.
Thanks for the vid AA, while I agree with your views you wanted an opposing opinion and the only thing I can think of at the moment is maybe they intend to do more with e bay themselves. Their website does list their shop. Although it seems they have no listings at the moment. 😅
From a retail standpoint it seems to make little sense. Possibly just the management suffering from lockdown fever or any advertising is good advertising 🤔😉
hi ed. thank you for your comment again. this charity shop has a website and ebay page and has done since 2012 but never used them. i have tried to figure out a reason behind it but sadly just keep coming back to personal attack by a nasty manager. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
I don't have a problem with resellers on the whole but in my area we have 2 £1 shop's and there's 3or4 people that go in and spend £30/40 they then try to get a discount not only that they have been extremely rude on occasion, and even taken things as I/others have been looking at them. Now if I see any of those people in there I don't bother going in because its not worth the hassle ,I'm not the only one
LOVE me a good church rummage sale, at least I know where the money goes and prices are usually good.
Hi Wendy thank you for your comment. I think we all love a church sale. And yes the money all goes to the cause where such a small amount of the charity shop money gets where it is supposed to
Local people who complain about the unfairness of letting dealers buy are usually the ones that want stuff for peanuts - genuine people are just glad the charity is making money for the cause
It makes no sense. If the charity shop wanted to get educated, and sell those items via ebay or a separate website world wide they could do so. They choose not to do so, and that is a valid choice because finding someone who has the skills to do that is a financial and time overhead that they don't want to invest. If someone is then willing to put in that time and effort why shouldn't the profit further. It takes nothing from the charity.
hi thank you for your comment. i agree with you fully and in this case they had my shop and me to help as much as i could. makes no sense to me either. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
Ridiculous. How the hell do they even enforce this?
I walked in my local a couple of days ago large storage tons of stock good prices im also friends with one of the managers I went into there at 3pm and he told me they took £20 all day I spent £300 and bought things they couldn’t even sell bibles and small furniture and some china
I even paid him more then they was asking for the bibles they don’t even put them on the shop floor because they just sit around and Without me and dealers like me the charity shop would be dead
Anyone who decides to do that shit is a moron the public do not support them enough alone to keep any of them going especially when the managers are on a high wage
Not to mention majority of the stock they get is actually from house removal companies I don’t see them rejecting those dealers
Not to mention dealers are the ones buying the scrap clothing and scrap electronics otherwise the shops would be bust due to the volume of trash alone
Hi Martin. Thank you for your comment I am the same as you. I spend good money in charity shops and all I deal with are happy. This shop sold me their scrap metal and ivory. Weapons and other things they won’t sell so it was so strange and uncalled for.
A lot of charity shops are now have there own website or they use eBay but to ban dealers and traders this is wrong there profits will drop by half
hi thank you for your comment again. i agree the profits will drop. i know trade will still go in there and lie about who they are as they still need stock. i am angry the charity is turning those resellers and trade in to liars and hiding we are trade as if its a dirty little secret. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
We are living in a one party government system, how can you tell people what to do with things they buy?
The government have nothing to do with it you dribbler
@@TheTopgeartony Slobberer, how do you explain the government telling limited companies that run football how to trade?
@@wynkindeworde6504 this isn't football you moron
@@TheTopgeartony That was an example, does it make you happy being rude?
@@wynkindeworde6504 yes
At the end of the day whoever buys it they've made a sale that day. Sell it not throw it away.
Hi thank you for your comment I agree totally as long as they get the money in the till and room for the next item.
Great video - thank you.
Thank you very much
Prices in charity shops are over priced on lots of items so I will tell them how much I am willing to pay . At the end of the day when custom dries up shop shuts new one opens up
Going back in time,notices like that read,No Irish, or Blacks, report them to your local papers, and M.P. for illegal practice, they get cheap shop rent,and free stuff from people,
unlike you Walter,with your shop..no subsidised rent, and all your stock is paid for, put a note on your door,stating NO CHARITY SHOP WORKERS
DUE TO YOUR UNCHARITABLE ATTITUDE
hi mike. thank you for your comment. i am so in shock mate its unbelievable. we spole to trading standards who said they are within their right. we wrote to the news paper and contacted our mp but nothing at all. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
What an utterly ridiculous thing to do, money is money and it matters little who the customer is. At least earning a living from reselling you are not discriminating or hurting any person or animal. Most holier than though people have serious character flaws and exploit charities for their own gain or outright steal from people or organisations, that or something aborrant like puppy farming!
Hi Lisa. Thank you for your comment. Tbh the charity shop has a cheek. At least trade pay for the stock we have from them. Top management take a huge wage from the charity just to run it how is that better than what we do. As you say we are trying to make a honest living
How any charity top management justify their obscene wages is beyond me, they are the ones who should be racked with guilt! Keep earning an honest living off your own wits and hard graft Edward then sleep easy knowing you've provided for your family and kept your local high street going!
I think the real issue is when dealers exploit charity shops who don’t know what they’re selling and the dealer gets something for next to nothing and doesn’t give back to the community. I think many people associate dealers with being greedy. But you seem like the kind of person who reciprocates philanthropically. eBay is a nightmare. eBay seems to take what they want, PayPal seems to take what they want. Loss is almost certain. I’m with you on the fact that charities are businesses. Lots of people don’t see that. Charity means that you invest all your profit back into the business and it’s not distributed to shareholders. Charities get a lot of legal protection, tax exemptions, gift aid, expenses paid and of course, the goodwill of the public. So if you get in a dispute with a charity, it tends to boomerang back round and smack you in the face and you end up generating a ton load of public disgust against you. I know someone who got into a dispute with a charity and they lost their job. It’s why Jimmy Saville got away with what he did. Charity protected him and to this day, unfortunately charity is quite often abused. This was a very interesting video and to hear your experiences and perspectives.
Give it a few weeks and they'll be begging you to go back.
thank you for your comment. no matter what happens now i am done with this charity. my donations will go to a different shop from now on and my help is no longer available. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
As some have said - I do agree that You Tubers did have an effect on Charities acting like this but since charities are business's out to make profit all be it a good % actually goes to the people at the top. Logically the more people coming to your business via Advertising by You Tube etc the more your profits will increase. IMO many charities started to act like Resellers themselves with extremely silly prices EG £2.50 for a used paperback book or with signs saying cheaper than eBay. The only reason so many charities are closing shops around the UK is due to very poor top management who clearly have no actual experience in running a business. By the end of the year these places will start begging dealers and traders since a good % of their profits are actually from these people
Hi thank you for your comment. UA-camrs have no doubt shown that there is still profit to be made. But that shouldn’t matter. The charity shops have little fees. No stock cost low rent etc so it’s pure greed to be more worried about someone else making a few pound rather than focusing on a sale for themselves
Tricky subject really, I understand the point and I’ve made good money myself reselling stuff from charity shops, but I have also felt some guilt when you go into an independent shop who really don’t have the time to research or any idea on certain items. I’m not saying this is you, but when you see some resellers making humblebrag videos on how much they make and even setting up memberships on their channels, I can see why they want to defend themselves somewhat from this.
At the end of the day though, surely their best option would be open their own eBay shop, staff permitting.
hello paul. thank you for your comment. this is a tricky subject as you say. i do think some youtubers including myself have enlightened charity shops on how much they could be making off their items. but surely the answer then is to hire someone to value their stock or go online themselves. not get jealous and ban traders. but shockingly i was helping this shop out and only bought after they had tried a few weeks to sell to the public so either way makes no sense. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
@@AntiquesArena Thanks for the reply, my post was no way a dig at yourself Walter, and if you were helping the shop as you say (which I totally believe you were) then it's a real shame that it's come to this point with them. I think the future will be more of these charity shops hiring somebody to list things online, which although does seem fairer in one respect but then totally goes against the thought pattern that they want items to go to the local community - quite the conundrum. Hopefully they do respond to you and at least some positive discussions can come from it.
a lot of it is ebay resellers who buy from charity shops for small amounts then sell on ebay for huge profits
Hi mark thank you for your comment. Tbh it shouldn’t matter what people sell the stuff on for. A charity has the stuff for free. They already ask eBay prices They should be happy and grateful for that not more worried about what someone else can make but focus on getting the next free stock in
@@AntiquesArena the charity shop next door to my unit i closed it down as they could not compete with my prices as i'm selling new items cheaper than what they want for second hand
@@marktyler2396 thank you for your reply. Honestly mate I believe you I see it all time. Second hand more expensive than brand new
Hi Could you please do a video on Clarice Cliff and susie Cooper ceramics please please
hi marcello. thank you for your comment. yes i will try and get a film out over next few weeks.
I think this is appalling and people should boycott the shop...I am wiith you the whole way..I go in charity shops daily to support my ebay business I pay the prices they ask and buy in bulk so probably spend more per journey than most..as do other resellers.. who would think that's the way forward to improve sales shocking..
Hi Julie. Thank you for your comment. I am done with the shop now if they ever lift the ban. Tbh I hope all dealers boycott the shop and not hide who they are to go in there
Not a wise move - stuff is hard to shift now - the stuff that moves quicker and for more money is the geeky stuff - thats the stuff these so called in disguise local people buy and will still be allowed to do so - people buying old style collectables have a hard job moving them now as will the charity shop if they ban the dealers who are prepared to put the work in
lots of cs managers are rich people, drive round in new cars, and live in huge houses.
They are the 'front line' who have the first 'look' at the new house clearances.
Most of the paid managers I wouldnt trust more than i can throw them
hi charlie. thank you for your comment. i agree with you 100 percent. but would say if the directors only care about money they wouldnt approve such a stupid rule as the takings are going to drop like a stone. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
@@AntiquesArena Yes I am sure that the people at the top made this decision, too much greed, and dont want to take their cut in the company profit. The shop workers generally are terrific, work hard for nothing, Its the CS bosses that are pure evil and greedy most of the time.
🤣🤣🤣🤣🤣 there might be a few taking advantage, but I am most definitely not driving around in a new car, nor do I live in a huge house. Maybe you mean the higher up management that sit in an office? Most salaries for charity store managers are £17k+ the equivalent store manager job on the high street is, on average £28k in the UK. Charities need to be transparent in what they spend and how much goes to their cause. If store managers were being paid such big salaries there would be a public outcry.
@@Izzyxmas10 hi Maggie. Thank you for your comment. I don’t care how much a charity worker gets paid. They do a job and deserve a wage. But to look down the nose at resellers bet they can sell something for a bit more is so wrong. The point of the film was because they are making out we are taking for the charity and the community when they get paid. I got on fab with the charity workers girls and many other charities. Don’t know what happened here.
Charities are the biggest con going!
hi danny. thank you for your comment. i agree people dont understand how the charity works or how little gets to the cause. i think if they knew it was between 5 and 20 percent reached the cause they would be shocked and thats after not all workers are honest. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
good vid night walt
hi mate, thank you for your comment.
Buy Junk and sell Antiques?
How weird ...i think this is nasty really
hi. thank you for your comment. i agree with you, i dont care that i am banned its the reason behind it. it was nasty and making out we are all bar stealing from them and looking down at us. thats what hurt. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
That's absolute rubbish- by banning you (the seller/dealer) , they are effectively stopping you (the father) from buying any more items of clothing/other necessities for your daughter/children...but you are a community member...IT IS DISCRIMINATORY policy!! I am so OUTRAGED on your behalf - outraged all the way to Australia !! I hope they quickly come to their BUSINESSsenses, and REPEAL this STUPID and Discriminatory LACK-OF-BUSINESS-SENSE-POLICY ....
hello adela. thank you for your comment. yes i am banned from the shop as a trader even though i also bought personal items from there. it is discrimination but according to trading standards totally legal. whoever set this policy has no business sense at all. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
They can't really banned traders or dealers at end of the day the charity shop display an item at a price u buy it , then get what they ask for.
If people stop giving there items into charity shop they won't make any money ,
hi thank you for your comment. we have been in contact with trading standards and apparently they can ban us all. makes no business sense but they have done it. I just hope enough people share the video that it makes the directors sit up and take note of what their staff are doing.
@@AntiquesArena How would they know if you were a trader or what unless they judge you by walking in, , there lost see how long they last when people stop shopping in there shop.
John 3:16-21
16 For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
17 For God sent not his Son into the world to condemn the world; but that the world through him might be saved.
18 He that believeth on him is not condemned: but he that believeth not is condemned already, because he hath not believed in the name of the only begotten Son of God.
19 And this is the condemnation, that light is come into the world, and men loved darkness rather than light, because their deeds were evil.
20 For every one that doeth evil hateth the light, neither cometh to the light, lest his deeds should be reproved.
21 But he that doeth truth cometh to the light, that his deeds may be made manifest, that they are wrought in God.
One can really have it off with charity shop gear most of the time the staff are getting paid nothing and they haven't got a clue what any thing is worth, brilliant for traders and dealers,
I don't understand why charity shops don't seek help in pricing items, and make for their charity, the most money they possibly can - that's the way to stop this. On line sellers are taking the mick out of charities, and charity shops must get wise to it and price accordingly.
A simple solution would be if you were a dealer and made a significant profit from an item bought from a charity shop is to give that charity 50p percent of your profit....
I disagree. Resellers don't operate as consignment agents for charity shops. That's a different business model and would involve the consigner giving the item to a reseller for zero dollars and taking it back if it didn't sell within a certain time frame. Plus, the item has to be given to a reseller in top condition, laundered and pressed and given the time attention it needs to sell. When resellers buy and item, they take the time to ready it for reselling, and assume 100 percent of the risk it may not resell. Plus platforms like ebay take a portion of the sales in fees and many resellers pay shipping costs. Thats not a consignment model where resellers should give away half their profit to a charity store. For what its worth, many resellers are people who lost their jobs due to covid 19 closures and are looking to online reselling as a way to survive. Charity shops like this one are just being greedy and selfish. I hope all the resellers stop shopping there and people stop donating to them. They don't appreciate the support resellers offer by sourcing their items there. There are many options and ways for resellers to find inventory. This is not the only place or store, either in person or online, there are vintage wholesellers, garage sales, online marketplaces and other "charity stores" that welcome income from resellers. This charity shop is discriminating against a certain type of business because they are being judgemental and greedy. Shame on them.
hello w s grover. thank you for your comment. if i was to agree with your comment i would be accepting resellers and trade are at fault and deserve this. this is far from teh truth. charity shops already use ebay to price up their stock. they have experts working for them. they have free or low rent. no tax and free stock. resellers pay a very high price for the things they get from charity why should they have to give half back to the charity shop. i dont see directors living in mansions and driving executive cars giving back. they take take take.
hi krisi. thank you very much . i love your comment and agree fully. resellers work dam hard and make little money as it is. charity shops are greedy and this one has suffered the greed bug more than most. if it was to do with resellers making money all they had to do was up their already crazy high prices. or take the risk and sell online themselves. we work very hard, and deserver to be treated with respect.
Thanks for your replies, I was really meaning if it was thousands of pounds and not compulsary ....I don't disagree that dealers do deserve profits!