This is the best review of the combo unit I've seen. I've owned one for a couple of months and have encountered many of the issues you highlighted. I also noticed it often gets stuck on load sensing, and I didn't understand the reason until seeing your video. Additionally, I've observed that pausing the cycle can sometimes cause the machine to enter a weird state, where the door remains locked due to the washer thinking there's a fault with the door latch, and have also encountered other strange behaviors after pausing a cycle. The only solution to unlock it is to completely reboot the machine by unplugging it. I'm hopeful for another firmware update, as it seems most issues with this combo unit could be resolved through a software update. I'm not sure if you're aware, but the service menu can be accessed by holding down the Pause/Start, Smart Dispense Detergent, and Timed Dry buttons simultaneously while the machine is turned off. This menu contains tons of diagnostic and test functions that are quite interesting. I'd love to see a video of you going into a deep dive of this menu!
Hello and thank you for the information. I did not see any issues with the door latch on mine. As for the service menu I went back and forth on its inclusion in this video and decided against it because the video was already getting long and secondly because I was trying to keep it at the general consumer level. Ill agree that it is definitely worthy of its own video in the near future.
Experienced same door lock issue after pause. Twice have had to go flip the breaker because the ac plug is behind this heavy unit. How should we report this to GE?
Update on 2 GE Profile Combo Units... as of today, approximately 50 to 60 loads have been run in each unit with 0 buildup of "anything" on the Coil / Condenser! The modified filters have 0 issues. I vacuum the filters minimum once a week or when the machine notifies to do it. Once a week for me is laundry for 5 people across both machines. I continue to post videos of the modified filters during the cleaning process and inspect the modifications, and they are holding up Excellent. I will be putting together kits to be sold for the people that do not want to source the items and make everything fit on their own. I will prepare pre-done Kits of everything that is needed with simple instructions to follow that will take no more than 5 to 10 Minutes to complete. Kits are available . Includes pre-cut weather stripping for Top and Bottom, Weather stripping for the Rear, and a choice of upgraded Filter Pad. Electrostatic style or Merv 8 Style Media is white color on entry side, and (tacky) surface on exit side. The tacky surface stops the finer particles from passing through the filter. The pads are washable, however as of 2 months on them, vacuuming is working just fine. For the best protection, you can just replace them every 4 to 6 months also. The tacky surface will collect the finest of lint and keep it out of the coil without causing restriction of airflow. The primary screen is the biggest area that needs to be kept clean. Latest addition to the Filter also includes Plastic hold down washers to keep the pad centered and locked in place so no gaps can occur in the housing. I spent a lot of time and money to make this bullet proof, and it keeps my OCD in check. Contrary to what end users believe, if you do not modify the filter, cleaning it after every load will actually cause more problems. The reason for this is lint is getting on or past the upper and lower rail assembly and working its way past the filter. Every time you pull out the filter, clumps of lint will get by or shoved to the rear of the assembly which cannot easily be seen or cleaned. HomeGuySolutions.com
good work. ill be doing regular cleaning for the next 6 months before I open the machine to see how much gets by with vigilance. I do vacuum the back area to remove the lint each time the filter is removed however. Yeah, their design is an embarrassment.
Great video. You should see if GE Profile has social media accounts and post this link to them. Maybe their marketing team will pass it on to engineering.
Thank you so much for going the extra miles for this well detailed video. My wife and I are planning to purchase this combo tomorrow. Now, I am unsure.
This unit went on sale for $2000 within the first two months after launch and had his that a few times over the last year. The same thing seemed to happen with LGs new combo as well. Getting these combos for under $2000 is a good deal as I got mine for about $1800 after cashback.
I love my new washer and dryer but when I have it on wash it’s spins very fast which is good but it aches and vibrates and it’s very level so I don’t know why it’s doing this but it just rocks and rolls if you have any suggestions? We’d really appreciate it. Looks like it’s gonna break, like I said it is very level and we have that little pedestal. Also I really love it it’s just when you put a pair of jeans in there and a pair of sweatpants and maybe one other item. It just shakes like crazy looking forward from hearing from you, thank you very much and you should be an announcer the way you explain everything, you do better than the factory man believe me
When adjusting/leveling the legs of the unit to raise it a bit, did you only need to turn the bolt clockwise and the unit raised or after raising it, did you need to turn the bolt to lock it in place? I looked at the GE leveling video and it was kinda confusing.
Excellent and detailed review. I hope you have a follow up after some longer period of time to see your long term thoughts. I also hope you send a link to your video to GE so they can see your insightful analysis.
@@tk8665 I've had mine for 2 months and have had no lint issues. I do clean the lint filter after every wash and there is a surprising amount on the filter. And although it does look like there are airflow patterns (the lint is heavier at certain areas on the filter), I do not see any blow-by. I also use their brush kit accessory after cleaning the filter everytime and it has on occasion brought back a little bit of hair and lint. I see no lint or hair on my fins at all at this point. One thing that I think GE made a mistake on is saying you only need to clean the lint filter every 5 loads. I find that mine needs cleaning after every load.
This is very helpful although many people owning this machine will never get to see this option before it's too late. And sorry GE, but if customers have to pay a hefty investment to purchase this machine the coils lint issue should have been dealt with ASAP !!
This video has saved me a lot of money for the investment. I was so happy to see the video. I will definitely put my purchase on hold. The lint filter seems to be a big situation.@@retrotechandelectronics
Just got one delivered... its odd that they take out the shipping bolts outside then haul it into the house.. the manual says to leave the bolts in until its withing "4 feet" of final location... And there should have been a big printed manual in the 3 languages... along with a warranty card and some contest to win $5k..
Our whirlpool didn’t either. It was something only the service tech was supposed to know about. Now with the internet they no longer hide it and make it a feature.
Great video! One point that I wish for more info on is the dryer temperatures of each cycle. There seems to be a lot of confusion online with very little actual information on the drying temperature. I also purchased this machine and was disappointed to find I could not limit the max drying temperature for certain loads. I washed & dried a favorite sweatshirt on delicate thinking it would be safe (tag says tumble dry low, like every single shirt I own except one) but it shrank. Copilot says the Normal cycle drying average temperature is 150 F, a full 10 degrees higher than the standard for a 'High' setting. I am relying on Copilot here because I haven't found any real data. Do you have any actual data on the drying temperatures?
Aside from the data I collected for temperature during the drying and posted there are no settings I know of that limit or adjust the actual temperature. Only auto sense,extra dry or de-wrinkle.
Awesome walkthrough of the setup! Mine is being delivered today 😊 I think most of the drying issues people are having are because it requires a different way to do laundry, like you said most people are capable of shaking things out but just don't want to. Same with the lint maintenance that is required - have you seen the videos from Bens Appliances and Junk about how to easily modify the lint trap to greatly reduce lint escaping past to the condenser coils?
Thanks! The fixes you’d mentioned in that video seemed to deal with lint getting past the foam element portion. I’ve seen lint and hair getting around the entire bracket, for which I see no current home remedy except for regular cleaning of the coils.
Just glanced at video, then come to find, our same until has the spots in the EXACT same places! Time to break out the vacuum and get to work on mods. Seriously great work on helping us keep our really great new tech running!
Just a quick note on your humidity measurements. The increase in humidity you observed as the load came back to room temp is measured as 'Relative' humidity and is expected. Relative humidity is directly correlated to temperature. As temperature decreases, relative humidity will increase with no increase in the air moisture content. It is a measurement of how saturated the air is at any given temperature. Measuring actual moisture content of the drum in gr/lb would be more helpful in this application.
At 16:21 seconds, you will notice the spin light is flashing.. This is the signal that the spin cycle had issues and had to redistribute the load.. It will flash like this whether or not it is successful or not (VERY ANNOYING).. In your case it was successful.. We've had this washer since January and love it, but I have had a few loads my kids have loaded that did not spin correctly.. I've seen your second video and echo the though that there should be a notification that spin is not possible etc..
@@retrotechandelectronics yes I really liked that video. I haven’t had the same lint issue as you. One thing I make sure of is to wipe the rubber gasket on the lint filter well before replacing it. The issues you have leads me to believe the tolerances to make the seal work correctly aren’t good. The membrane is the first wall and the gasket is the second wall to keep larger particles out (hair etc). The foam filter is for the finer particles that should be carried away of they get past by condensation. I do believe from the size of the heat pump and the warranty given they did design it to last.
I have to wonder if that 'damp' feel, at least on a brand new machine is an illusion just due to the temperature it comes out at. At least on my new unit, if the clothes just sit there and cools some, it feels 'dry'. Only get that 'damp' feel right after it completes. I don't shake it out. I just put the clothes away and by the time they are folded or hung, it is back to a dry feel. Anyways, a lot of regular gas dryers are not all that great and the clothes / towels / sheets can come out damp, especially if you do a mixed load. It is just with this machine, it is easier to justify splitting it up a little more as it is very efficient and it does both washing and drying in the same drum, saving you time. Just put some of that time savings into doing an additional load instead of a mixed load and you are doing better drying wise than a traditional separate washer / dryer setup. This machine definitely could have used some better engineering around air flow and filtration. To try to keep this machine from being a lint filled cleaning nightmare, you definitely got to take action as soon as you get the machine. I am surprised you haven't tried something like weatherization tape around the lint trap. I see someone linking to their modification products to the filter and while expensive, it is tempting seeing how badly GE did on this. I mean when you get into fancy ultra-efficient heat-pump washer / dryer deals that cost a good chunk of change, the last you want is a cheeped out filter that leaves the heat-pump clogged because too much blows around the filter and a machine like this is going to dump plenty on those coils if it is not properly filtered. I think a key problem here is the seals on two different axis. The outer seal lifts the filter off of the main rear seal and so it can't seal up. The secondary filter is also poorly done and there has got to be a lot that bypasses that poor design. But really what is going to kill this machine the fastest is the primary seal doesn't seal anything. My fix is a $5 roll of weatherization foam tape around the lint trap. I have only done a handful of loads with the weatherization tape as it is a brand new machine, but does seem to seal up a whole lot better than what I saw with the first load without it. This is as in I checked the coils, cleaned, and then did more loads with the tape. With the tape the coils have stayed clean through multiple loads. Without the tape, the deposits could be seen right away and I immediately cleaned the coils. The problem is with air conditioning coils is while most of the deposit is on the front surface, there is always more slipping deeper into the coils and then depositing. So if it is slipping past the lint trap and onto the coils, there is the stuff in the coils that will still build up because you can't reach it without dismantling the machine. Most people are not going to dismantle the machine like what you do in a later video. I think most people can do the weatherization tape deal around the lent trap as that is super quick and easy and just intuitively makes sense. As for the buildup you see as the air makes it to the top of the machine, I guess this is expected with that sharp change in direction of airflow. The crap in the air has momentum and so continues up and contacts the top, where it can stick and so builds up. If they just had a less sharp change in airflow, it probably wouldn't build up so much in that hidden spot. My plan is to keep this machine. I think I have fixed it enough through a simple $5 modification for it to do the job. If I see evidence through more loads that this is not enough, maybe I will bite the bullet and buy the more expensive 3rd party modifications to the filter as that is still way cheaper than ruining this machine just because a key component was cheeped out by GE. Anyways, where I am at now my options are a machine like this, which pickings are slim, or go down to the laundromat. Or maybe I move again, but I really don't want to if I don't have to. Every place has its pros and cons and this one has its pros if I can just get this machine to fix the main con, which it looks like it can do if handled right.
People are having issues because they DO NOT pay attention to loads weights and or filter cleaning instructions... This is in fact a break thru in tech but we need to chain our thinking just a bit!!!!
@retrotechandelectronics the piece on the planner at ua-cam.com/video/FKM6QY0dKqY/v-deo.html, does that come with the all in one unit? I don't remember receiving one.
You… sir… this combo washer will last a long time for you as long as you use the proper brush and vacuum. It seems you will be willing to do the proper care for this machine. I’m pretty sure the people that really are getting wet laundry either have a faulty unit or their belt is not spinning to it’s max rpm on the spin cycle due to their own fault for not balancing the unit or putting unbalance loads in the unit according to the manual (small with large clothes). This maintenance should be done on normal washers and dryers anyway but people don’t. Dryers can usually live longer without it, but clogs can happen in the hose or unit. The amount of time saved from not having to transfer any loads is a super time saver that more than makes up for the minute for maintenance every few loads. Yes it is unfortunate you need special tools, but at least you’re efficient with your placement and organization.
I understood that this machine uses quite a bit more water than a conventional washer dryer set. I was hoping this would be covered in your review and measurements but you were silent on it. Great review otherwise. I learned a lot. Was set to buy one still I saw the electricity savings were traded for water use. Was hoping for more info on that
Amaizing Videos! Thanks for posting. I now have a website up with Filter Kit upgrades that work :) I have 2 machines and have finally put together perfect fitting products without permanently modifying the machine for warrantee purposes. I don't think I can post the Website here, I'm not sure of the UA-cam procedures. My UA-cam Channel is ua-cam.com/channels/W1ED9P3EvFHIajjsvCUWUg.html The Filter Upgrade kits resolve close to 100% lint / hair from bypassing the Stock Filter assembly. I also posted a video on how to Deep Clean the Machine Coil / Condenser and the Tub without taking the machine apart. Let me know if you would be interested in testing it out.
Unfortunately, my experience has been bad with the combo. Bought the combo 8 months ago and I'm on my 5th technician visit. The major repairs have involved a motherboard replacement due to the machine going dead. Next, the entire heat pump assembly failed. The product is so new the technicians have never seen it or been trained on it. Keep in mind, the 10 year limited warranty only covers the motor. There is only a 1 year warranty on the rest of the parts such as the motherboard and heat pump. @geappliances
Feedback like this is helpful for the up and coming maintenance video. As for the main board specifically. I wonder if this machine should be plugged in through a surge protector.
I understood that this machine uses quite a bit more water than a conventional washer dryer set. I was hoping this would be covered in your review and measurements but you were silent on it. Great review otherwise. I learned a lot. Was set to buy one still I saw the electricity savings were traded for water use. Was hoping for more info on that
We have not seen any increase in water consumption. Based on machines of comparable size the only main difference is the heat pump and automation that has no consumption impact imho.
I have found a reviewer I can appreciate, complete with a hard-nosed, but absolutely adorable inspector. New sub here.❤
My inspector is a strict but fair and honest critic. and works for treats....
@@retrotechandelectronics Please tell your reviewer I said hi. (I like most dogs and yours looks quite likable.)
This was an absolutely thorough and informative video. No stone left unturned. Great job !!
Thanks for watching, glad you enjoyed it.
This is the best review of the combo unit I've seen. I've owned one for a couple of months and have encountered many of the issues you highlighted. I also noticed it often gets stuck on load sensing, and I didn't understand the reason until seeing your video. Additionally, I've observed that pausing the cycle can sometimes cause the machine to enter a weird state, where the door remains locked due to the washer thinking there's a fault with the door latch, and have also encountered other strange behaviors after pausing a cycle. The only solution to unlock it is to completely reboot the machine by unplugging it. I'm hopeful for another firmware update, as it seems most issues with this combo unit could be resolved through a software update. I'm not sure if you're aware, but the service menu can be accessed by holding down the Pause/Start, Smart Dispense Detergent, and Timed Dry buttons simultaneously while the machine is turned off. This menu contains tons of diagnostic and test functions that are quite interesting. I'd love to see a video of you going into a deep dive of this menu!
Hello and thank you for the information. I did not see any issues with the door latch on mine. As for the service menu I went back and forth on its inclusion in this video and decided against it because the video was already getting long and secondly because I was trying to keep it at the general consumer level. Ill agree that it is definitely worthy of its own video in the near future.
Experienced same door lock issue after pause. Twice have had to go flip the breaker because the ac plug is behind this heavy unit.
How should we report this to GE?
Update on 2 GE Profile Combo Units... as of today, approximately 50 to 60 loads have been run in each unit with 0 buildup of "anything" on the Coil / Condenser!
The modified filters have 0 issues.
I vacuum the filters minimum once a week or when the machine notifies to do it. Once a week for me is laundry for 5 people across both machines.
I continue to post videos of the modified filters during the cleaning process and inspect the modifications, and they are holding up Excellent.
I will be putting together kits to be sold for the people that do not want to source the items and make everything fit on their own. I will prepare pre-done Kits of everything that is needed with simple instructions to follow that will take no more than 5 to 10 Minutes to complete.
Kits are available . Includes pre-cut weather stripping for Top and Bottom, Weather stripping for the Rear, and a choice of upgraded Filter Pad. Electrostatic style or Merv 8 Style Media is white color on entry side, and (tacky) surface on exit side. The tacky surface stops the finer particles from passing through the filter. The pads are washable, however as of 2 months on them, vacuuming is working just fine.
For the best protection, you can just replace them every 4 to 6 months also. The tacky surface will collect the finest of lint and keep it out of the coil without causing restriction of airflow. The primary screen is the biggest area that needs to be kept clean.
Latest addition to the Filter also includes Plastic hold down washers to keep the pad centered and locked in place so no gaps can occur in the housing.
I spent a lot of time and money to make this bullet proof, and it keeps my OCD in check.
Contrary to what end users believe, if you do not modify the filter, cleaning it after every load will actually cause more problems. The reason for this is lint is getting on or past the upper and lower rail assembly and working its way past the filter. Every time you pull out the filter, clumps of lint will get by or shoved to the rear of the assembly which cannot easily be seen or cleaned.
HomeGuySolutions.com
good work.
ill be doing regular cleaning for the next 6 months before I open the machine to see how much gets by with vigilance. I do vacuum the back area to remove the lint each time the filter is removed however. Yeah, their design is an embarrassment.
Are kits available now?
14:03 😊
Great video. You should see if GE Profile has social media accounts and post this link to them. Maybe their marketing team will pass it on to engineering.
I have not seen anything by way of direct feedback other than their email. I’ll reach out to them. Good idea.
Thank you so much for going the extra miles for this well detailed video. My wife and I are planning to purchase this combo tomorrow. Now, I am unsure.
There are people now selling upgraded filters for this machine, I’ll be looking at soon.
I was prepared to dislike this review. I can’t!
This is truly exceptional.
Thanks for doing all those test.
Glad you liked it!
This unit went on sale for $2000 within the first two months after launch and had his that a few times over the last year. The same thing seemed to happen with LGs new combo as well. Getting these combos for under $2000 is a good deal as I got mine for about $1800 after cashback.
I have never seen the machine that cheap. Sitting generally around 2800
It’s on sale at Costco for 2100 atm
I got mine for approx $1800 at Costco April 2024- I’ve waited and monitored for months!
Great video and love your inspector.
She is strict but fair….
I love my new washer and dryer but when I have it on wash it’s spins very fast which is good but it aches and vibrates and it’s very level so I don’t know why it’s doing this but it just rocks and rolls if you have any suggestions? We’d really appreciate it. Looks like it’s gonna break, like I said it is very level and we have that little pedestal. Also I really love it it’s just when you put a pair of jeans in there and a pair of sweatpants and maybe one other item. It just shakes like crazy looking forward from hearing from you, thank you very much and you should be an announcer the way you explain everything, you do better than the factory man believe me
When adjusting/leveling the legs of the unit to raise it a bit, did you only need to turn the bolt clockwise and the unit raised or after raising it, did you need to turn the bolt to lock it in place? I looked at the GE leveling video and it was kinda confusing.
Excellent and detailed review. I hope you have a follow up after some longer period of time to see your long term thoughts. I also hope you send a link to your video to GE so they can see your insightful analysis.
There will be a follow up and most likely a heat pump clean out video in the future as I see this collecting lint no matter how much care is taken.
How could GE not do the research as thorough as you? They what were they thinking? Or were they?
@@tk8665 I've had mine for 2 months and have had no lint issues. I do clean the lint filter after every wash and there is a surprising amount on the filter. And although it does look like there are airflow patterns (the lint is heavier at certain areas on the filter), I do not see any blow-by. I also use their brush kit accessory after cleaning the filter everytime and it has on occasion brought back a little bit of hair and lint. I see no lint or hair on my fins at all at this point. One thing that I think GE made a mistake on is saying you only need to clean the lint filter every 5 loads. I find that mine needs cleaning after every load.
This is very helpful although many people owning this machine will never get to see this option before it's too late.
And sorry GE, but if customers have to pay a hefty investment to purchase this machine the coils lint issue should have been dealt with ASAP !!
Glad you found it helpful. Much can be fixed with firmware updates. Hopefully a redesigned slide in filter could solve for the lint issue.
This video has saved me a lot of money for the investment. I was so happy to see the video. I will definitely put my purchase on hold. The lint filter seems to be a big situation.@@retrotechandelectronics
Just got one delivered... its odd that they take out the shipping bolts outside then haul it into the house.. the manual says to leave the bolts in until its withing "4 feet" of final location...
And there should have been a big printed manual in the 3 languages... along with a warranty card and some contest to win $5k..
Our GE front load washing machine from 18 years ago has no mention of the drain pump filter in the manual.😊
Our whirlpool didn’t either. It was something only the service tech was supposed to know about. Now with the internet they no longer hide it and make it a feature.
Great video! One point that I wish for more info on is the dryer temperatures of each cycle. There seems to be a lot of confusion online with very little actual information on the drying temperature. I also purchased this machine and was disappointed to find I could not limit the max drying temperature for certain loads. I washed & dried a favorite sweatshirt on delicate thinking it would be safe (tag says tumble dry low, like every single shirt I own except one) but it shrank. Copilot says the Normal cycle drying average temperature is 150 F, a full 10 degrees higher than the standard for a 'High' setting. I am relying on Copilot here because I haven't found any real data. Do you have any actual data on the drying temperatures?
Aside from the data I collected for temperature during the drying and posted there are no settings I know of that limit or adjust the actual temperature. Only auto sense,extra dry or de-wrinkle.
Awesome walkthrough of the setup! Mine is being delivered today 😊 I think most of the drying issues people are having are because it requires a different way to do laundry, like you said most people are capable of shaking things out but just don't want to. Same with the lint maintenance that is required - have you seen the videos from Bens Appliances and Junk about how to easily modify the lint trap to greatly reduce lint escaping past to the condenser coils?
Thanks! The fixes you’d mentioned in that video seemed to deal with lint getting past the foam element portion. I’ve seen lint and hair getting around the entire bracket, for which I see no current home remedy except for regular cleaning of the coils.
@@retrotechandelectronicsWe don't have a vacuum attachment to vacuum out the lint. Any other ideas?
@@Kne2450 Yes I had to specifically purchase these attachments to do it.
Just glanced at video, then come to find, our same until has the spots in the EXACT same places! Time to break out the vacuum and get to work on mods. Seriously great work on helping us keep our really great new tech running!
Yup, its an engineering issue.
Well done, very informative for sure. We get our machine delivered on March 12th.
Glad is was helpful. More to come soon.
Just a quick note on your humidity measurements. The increase in humidity you observed as the load came back to room temp is measured as 'Relative' humidity and is expected. Relative humidity is directly correlated to temperature. As temperature decreases, relative humidity will increase with no increase in the air moisture content. It is a measurement of how saturated the air is at any given temperature. Measuring actual moisture content of the drum in gr/lb would be more helpful in this application.
Absolutely awesome video.
Glad you enjoyed it!
Do you have to use the riser or is it optional?
You do not need the riser.
awesome info....Thanks for your hard work...
You’re welcome.
Sir~great review.
Thank you.
What an amazingly thorough review. Never saw anything like it.
These heat pump dryers need to have the coils easily and safely cleanable.
Glad you enjoyed it. Yes, I agree with you.
Is there an ethernet or serial port anywhere on this combo unit, like other GE appliances have?
I have not seen any externally on the unit. I would not expect serial on an appliance made in the last 10 years.
What size wrench did you use to remove the top of the machine?
What are you referring to, the top of the machine was not removed in this video.
@@retrotechandelectronics Thanks I figured it out.
@@christopherholland8830 no problem.
How do you re-balance the drum?
Pressing pause, opening the door and manually re-adjusting the load.
At 16:21 seconds, you will notice the spin light is flashing.. This is the signal that the spin cycle had issues and had to redistribute the load.. It will flash like this whether or not it is successful or not (VERY ANNOYING).. In your case it was successful.. We've had this washer since January and love it, but I have had a few loads my kids have loaded that did not spin correctly.. I've seen your second video and echo the though that there should be a notification that spin is not possible etc..
I’ve just released a video today on the maintenance menu showing the machine logging this as an error but not reporting it.
@@retrotechandelectronics yes I really liked that video. I haven’t had the same lint issue as you. One thing I make sure of is to wipe the rubber gasket on the lint filter well before replacing it. The issues you have leads me to believe the tolerances to make the seal work correctly aren’t good. The membrane is the first wall and the gasket is the second wall to keep larger particles out (hair etc). The foam filter is for the finer particles that should be carried away of they get past by condensation. I do believe from the size of the heat pump and the warranty given they did design it to last.
Fantastic review.
Thanks for watching
Where is it made?
I have to wonder if that 'damp' feel, at least on a brand new machine is an illusion just due to the temperature it comes out at. At least on my new unit, if the clothes just sit there and cools some, it feels 'dry'. Only get that 'damp' feel right after it completes. I don't shake it out. I just put the clothes away and by the time they are folded or hung, it is back to a dry feel. Anyways, a lot of regular gas dryers are not all that great and the clothes / towels / sheets can come out damp, especially if you do a mixed load. It is just with this machine, it is easier to justify splitting it up a little more as it is very efficient and it does both washing and drying in the same drum, saving you time. Just put some of that time savings into doing an additional load instead of a mixed load and you are doing better drying wise than a traditional separate washer / dryer setup.
This machine definitely could have used some better engineering around air flow and filtration. To try to keep this machine from being a lint filled cleaning nightmare, you definitely got to take action as soon as you get the machine. I am surprised you haven't tried something like weatherization tape around the lint trap. I see someone linking to their modification products to the filter and while expensive, it is tempting seeing how badly GE did on this. I mean when you get into fancy ultra-efficient heat-pump washer / dryer deals that cost a good chunk of change, the last you want is a cheeped out filter that leaves the heat-pump clogged because too much blows around the filter and a machine like this is going to dump plenty on those coils if it is not properly filtered. I think a key problem here is the seals on two different axis. The outer seal lifts the filter off of the main rear seal and so it can't seal up. The secondary filter is also poorly done and there has got to be a lot that bypasses that poor design. But really what is going to kill this machine the fastest is the primary seal doesn't seal anything. My fix is a $5 roll of weatherization foam tape around the lint trap. I have only done a handful of loads with the weatherization tape as it is a brand new machine, but does seem to seal up a whole lot better than what I saw with the first load without it. This is as in I checked the coils, cleaned, and then did more loads with the tape. With the tape the coils have stayed clean through multiple loads. Without the tape, the deposits could be seen right away and I immediately cleaned the coils. The problem is with air conditioning coils is while most of the deposit is on the front surface, there is always more slipping deeper into the coils and then depositing. So if it is slipping past the lint trap and onto the coils, there is the stuff in the coils that will still build up because you can't reach it without dismantling the machine. Most people are not going to dismantle the machine like what you do in a later video. I think most people can do the weatherization tape deal around the lent trap as that is super quick and easy and just intuitively makes sense.
As for the buildup you see as the air makes it to the top of the machine, I guess this is expected with that sharp change in direction of airflow. The crap in the air has momentum and so continues up and contacts the top, where it can stick and so builds up. If they just had a less sharp change in airflow, it probably wouldn't build up so much in that hidden spot.
My plan is to keep this machine. I think I have fixed it enough through a simple $5 modification for it to do the job. If I see evidence through more loads that this is not enough, maybe I will bite the bullet and buy the more expensive 3rd party modifications to the filter as that is still way cheaper than ruining this machine just because a key component was cheeped out by GE. Anyways, where I am at now my options are a machine like this, which pickings are slim, or go down to the laundromat. Or maybe I move again, but I really don't want to if I don't have to. Every place has its pros and cons and this one has its pros if I can just get this machine to fix the main con, which it looks like it can do if handled right.
People are having issues because they DO NOT pay attention to loads weights and or filter cleaning instructions... This is in fact a break thru in tech but we need to chain our thinking just a bit!!!!
The filter has issues. There are design issues with this.
@retrotechandelectronics the piece on the planner at ua-cam.com/video/FKM6QY0dKqY/v-deo.html, does that come with the all in one unit? I don't remember receiving one.
Need a comparison to the LG version of this unit.
That would be difficult. I would runout of room
Good job
Thanks
You… sir… this combo washer will last a long time for you as long as you use the proper brush and vacuum. It seems you will be willing to do the proper care for this machine. I’m pretty sure the people that really are getting wet laundry either have a faulty unit or their belt is not spinning to it’s max rpm on the spin cycle due to their own fault for not balancing the unit or putting unbalance loads in the unit according to the manual (small with large clothes).
This maintenance should be done on normal washers and dryers anyway but people don’t. Dryers can usually live longer without it, but clogs can happen in the hose or unit. The amount of time saved from not having to transfer any loads is a super time saver that more than makes up for the minute for maintenance every few loads. Yes it is unfortunate you need special tools, but at least you’re efficient with your placement and organization.
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Silver Cymbal is that you?!
I dont know what you're talking about.
I understood that this machine uses quite a bit more water than a conventional washer dryer set. I was hoping this would be covered in your review and measurements but you were silent on it. Great review otherwise. I learned a lot. Was set to buy one still I saw the electricity savings were traded for water use. Was hoping for more info on that
Amaizing Videos! Thanks for posting. I now have a website up with Filter Kit upgrades that work :) I have 2 machines and have finally put together perfect fitting products without permanently modifying the machine for warrantee purposes. I don't think I can post the Website here, I'm not sure of the UA-cam procedures.
My UA-cam Channel is ua-cam.com/channels/W1ED9P3EvFHIajjsvCUWUg.html
The Filter Upgrade kits resolve close to 100% lint / hair from bypassing the Stock Filter assembly.
I also posted a video on how to Deep Clean the Machine Coil / Condenser and the Tub without taking the machine apart. Let me know if you would be interested in testing it out.
I’ll have a look
Don't worry, I cannot stand imperial measures.
I’m not worried.
Unfortunately, my experience has been bad with the combo. Bought the combo 8 months ago and I'm on my 5th technician visit. The major repairs have involved a motherboard replacement due to the machine going dead. Next, the entire heat pump assembly failed. The product is so new the technicians have never seen it or been trained on it. Keep in mind, the 10 year limited warranty only covers the motor. There is only a 1 year warranty on the rest of the parts such as the motherboard and heat pump. @geappliances
Feedback like this is helpful for the up and coming maintenance video. As for the main board specifically. I wonder if this machine should be plugged in through a surge protector.
@@retrotechandelectronics That's a great suggestion.
Isn't it a five year warranty on the sealed system heat pump?
@@808jonnysmithyes
I understood that this machine uses quite a bit more water than a conventional washer dryer set. I was hoping this would be covered in your review and measurements but you were silent on it. Great review otherwise. I learned a lot. Was set to buy one still I saw the electricity savings were traded for water use. Was hoping for more info on that
We have not seen any increase in water consumption. Based on machines of comparable size the only main difference is the heat pump and automation that has no consumption impact imho.