Starbucks stock sells off following Q2 earnings, sales decline

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  • Опубліковано 2 чер 2024
  • Starbucks (SBUX) stock plummeted in its worst intra-day move since 2020 following disappointing second quarter guidance that fell short of Wall Street's expectations.
    Starbucks CFO Rachel Ruggeri tells Seana Smith and Brooke DiPalma that the beverage giant "didn't respond fast enough" to the decline in sales as the number of occasional costumers dropped. She points to upcoming digital initiatives, like the rewards program and in-app offers, that will seek to engage more customers and drive sales.
    As the stock continues to drop, Ruggeri says Starbucks is not considering price cuts, and is instead focused on "investing" in its rewards program. "When we bring customers into the program, we know that their lifetime value increases. They spend more money and they come more frequently. So we see that as our biggest opportunity," she says.
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КОМЕНТАРІ • 90

  • @doukan1907
    @doukan1907 Місяць тому +17

    What is this woman talking about? What value ? They are just too expensive

    • @8ofwands300
      @8ofwands300 Місяць тому +1

      Everything is. Dunkin Donuts is way too expensive too.

    • @fuggit4638
      @fuggit4638 26 днів тому

      lol facts

  • @EpicToroX3
    @EpicToroX3 Місяць тому +15

    loud and clear - will NOT lower prices.

    • @mrjonathank92
      @mrjonathank92 Місяць тому +1

      bingo lol they're going to do everything but lower that price.

  • @j-r1277
    @j-r1277 Місяць тому +23

    Someone needs to be fired

    • @jerryyoung6494
      @jerryyoung6494 Місяць тому

      She sounds like a genius compared to the ceo. Watch his interview with Jim Cramer.

    • @j-r1277
      @j-r1277 Місяць тому

      @@jerryyoung6494 ha! I thought the same thing.

  • @manojpatrick8650
    @manojpatrick8650 Місяць тому +8

    Stop asking for tips and reduce the prices . Or this is going to go down further

  • @frankmosca5869
    @frankmosca5869 Місяць тому +17

    Maybe stop turning 10 dollars for s*** coffee

  • @CyclingDad
    @CyclingDad Місяць тому +8

    So clueless. It’s the jacked up prices, getting skimpy on rewards, etc. They need to go back and reflect more. I was a regular and now visit substitutes. You need to win us back.

    • @8ofwands300
      @8ofwands300 Місяць тому +3

      What alternatives are appreciably less expensive? Dunkin Donuts and Panera are also way overpriced. 😒

    • @CyclingDad
      @CyclingDad Місяць тому

      @@8ofwands300unfortunately not many. Around here if I just want a decent black coffee I hit McDonald’s (surprisingly not too bad) or Tim Hortons. Otherwise I go to local one off or a mini chain for something more special. They are usually a buck or two cheaper and you’re supporting a local business. The screwing with the star values and “challenges” that aren’t worth all that much was what finally pushed me over the edge.

    • @moneyglitchjon
      @moneyglitchjon Місяць тому

      What are some of the substitutes that you visit now?

    • @CyclingDad
      @CyclingDad Місяць тому

      That’s odd. I replied to the original question but for some reason it’s not showing. Ill try again.. They’re all overpriced. But if I want one while out, I hit local coffee shops for specialty coffee - it’s usually a little less expensive. Sometimes regional ones like Woods. And then if I just want a black coffee McDonald’s is actually not too bad.

  • @Dmindthinker011
    @Dmindthinker011 Місяць тому +6

    It sound much less of the cfo answering her question and more of her just delivering a presentation

  • @forest42821
    @forest42821 Місяць тому +2

    The CFO looked clueless and assumed everyone is so happy to run back for expensive same old coffee when she says so.

  • @THirayama
    @THirayama Місяць тому +8

    Overpriced coffee

  • @23pinkpear
    @23pinkpear Місяць тому +6

    unless we return to people having more discretionary income i think this stock is a hard pass this is just the beginning

  • @freecloudfish
    @freecloudfish Місяць тому +15

    You totally don’t know your customers and what they wants

    • @btw-hl9id
      @btw-hl9id Місяць тому +1

      Exactly. Starbucks should be lowering prices to make it more attractive to go to stores.

    • @on2thenextthing
      @on2thenextthing Місяць тому +1

      I was thinking the same thing.

    • @EbenezerNimh
      @EbenezerNimh Місяць тому

      This lady doesn't have a clue.

    • @MrGiggity890
      @MrGiggity890 Місяць тому

      You sound poor

    • @maximusolivia9982
      @maximusolivia9982 23 дні тому

      They alienated half the country and lost half their customer base along time ago when they are started letting homeless and drug addicts shoot up in the restroom and they started to refuse serving cops.
      The reason their prices are so high is partially due to wonderful “bidenomics “
      But also because they became more exclusive and catered to a smaller crowd.

  • @HS-jq4go
    @HS-jq4go Місяць тому +3

    It’s just too expensive!

  • @bl1204
    @bl1204 Місяць тому +6

    Ethical arguments besides, people are simply realizing they are selling an inferior overpriced product with marketing. If they want to regain business, sell better coffee, not the current diluted crap.

  • @wt3447
    @wt3447 Місяць тому +16

    Yes. Value is in there for starbucks. The half cup of drink with full cup of ice😂

    • @simonmai
      @simonmai Місяць тому +1

      Value in women's eyes is the green logo on that cup and carrying that cup. 😅

    • @costylezz
      @costylezz 28 днів тому +1

      Seriously! I always get half ice from wherever I get cold drinks. I ain't paying for ice 😂

    • @blowfish8203
      @blowfish8203 25 днів тому +1

      Half cup of drink with ice. That will be $9.50. Would you like to round that up to the nearest dollar to feed the hungry kids around the world? Also would you like to tip 20%, 30%, or 50%?

  • @incyphe
    @incyphe Місяць тому +2

    the CEO should've let Rachel do all the talking. He totally bombed the CNBC interview.

  • @nicolasbenson009
    @nicolasbenson009 Місяць тому +35

    I was advised to diversify my portfolio among several assets such as stocks and bonds since this can protect my inherited portfolio of about $2.5m. I’m used to just buying and holding assets which doesn’t seem applicable to the current rollercoaster market plus inflation is catching up with my portfolio. I’m really worried about survival after retirement.

    • @berniceburgos-
      @berniceburgos- Місяць тому +3

      True, I mostly just buy and hold stocks, but my portfolio has been mostly in the red for quite awhile now. Unfortunately to be able to make good gains, you’ll need to be consistent and restructure your portfolio frequently.

    • @tatianastarcic
      @tatianastarcic Місяць тому +3

      In my opinion, it was much easier investing back in the 60s but it’s a lot trickier now, those making consistent profit in these times are professionals reason I’ve been using an advisor for the past 5 years to consistently build my portfolio in preparations for retirement.

    • @Michaelparker12
      @Michaelparker12 Місяць тому +2

      My partner’s been considering going the same route, could you share more info please on the advisor that guides you?

    • @tatianastarcic
      @tatianastarcic Місяць тому +2

      Well, there are a few out there who know what they are doing. I tried a few in the past years, but I’ve been with Melissa Terri Swayne for the last five years or so, and her returns have been pretty much amazing.

    • @BridgetMiller-
      @BridgetMiller- Місяць тому +2

      I greatly appreciate it. I'm fortunate to have come upon your message because investing greatly fascinates me. I'll look Melissa up and send her a message. You've truly motivated me. God's blessings on you.

  • @alexmares3148
    @alexmares3148 Місяць тому +2

    Lower the prices and maybe clean the bathrooms once a week…

  • @easternhair
    @easternhair Місяць тому +4

    overpriced coffee drinks)

  • @EbenezerNimh
    @EbenezerNimh Місяць тому +5

    I have a feeling the people at the very top of Starbucks is going to make some serious changes. Out with old in with the new, starting with this lady.

  • @HtMnBrusso
    @HtMnBrusso Місяць тому +2

    I’m not sure I understand all her jargon, aside from delivering value, which SBUX is not doing IMHO.

  • @christiandelapena8623
    @christiandelapena8623 Місяць тому +7

    Heads will roll with this.

  • @physalis17
    @physalis17 Місяць тому +2

    Slopbucks refusing to lower prices. Shocker lol

  • @vsheran
    @vsheran Місяць тому +5

    The Starbucks mobile app is horrendous… needs a revamp

  • @Ali-Muscle
    @Ali-Muscle Місяць тому +2

    Are they taking a nose dive ?

  • @carolinapaez5730
    @carolinapaez5730 27 днів тому

    I used to go to Starbucks everyday, but now prices are so inexcusably high. Imposible to understand. What do they expect??

  • @hhz5469
    @hhz5469 Місяць тому +2

    Premium coffee in China was $5-7 per cup couple of years ago, now $1.50 with price wars just starting.

  • @sam-zg6ps
    @sam-zg6ps Місяць тому +3

    😂😂😂 value it cost £3.90 for regular latte in the uk that’s whys there prices are to expensive

  • @ssale86
    @ssale86 Місяць тому

    While not an amazing interview, the CFO staged a much better interview than the dumpster fire that was the CNBC interview with the CEO. Cramer became more angry as he simply repeated the same lines without telling Jim what they'd actually do to improve Same Store Comps. It was an awful quarter, so hopefully this reaction lights a fire under the C-Suite unless they all want to be replaced.

  • @harambetidepod1451
    @harambetidepod1451 Місяць тому +1

    All companies are software companies.

  • @Gaming_Antics
    @Gaming_Antics Місяць тому

    $8 for half a cup of ice with half a cup of water down coffee.

  • @fuggit4638
    @fuggit4638 26 днів тому

    These shows be having Executives shook lol

  • @josecastillo-ne4ue
    @josecastillo-ne4ue Місяць тому +1

    Could it be the union busting that people aren’t appreciating?

  • @Iquey
    @Iquey 26 днів тому

    It's $72 a share now. Woohoo!!!! 🙌🏼 Saying its the occasinal customers falling off is cope. I was a loyal stars customer and I'm gone.

  • @ramza675
    @ramza675 Місяць тому +1

    Sounds like alotta cope its canary in the coal mine

  • @godzillamothra5983
    @godzillamothra5983 Місяць тому

    if customers can't feel the value, there is no value even if starbucks communicate it with customers.

  • @Hgio82
    @Hgio82 Місяць тому

    I always see long lines at Starbucks people still don’t care about prices, is time to add more shares they open 1 new store everyday that’s a fact.

  • @your247support
    @your247support Місяць тому

    We want caribou coffee in more areas. Hell with Starbucks prices.

  • @blowfish8203
    @blowfish8203 25 днів тому

    Starbucks is not known for value. $10 for a Frappuccino is crazy. Unfortunately I don't see the economy getting any better, actually worse. Food prices will continue to rise, and that also means Starbucks products will continue to go high, and it was already at a poor value for its' customers. Many working class Americans are moving away from Starbucks. And other mom and pop coffee shops are starting to pop up and take business away from Starbucks. Starbucks is still a very strong and recognizable brand, but overprices coffee in this economy is going to hurt Starbucks. I wouldn't be surprised for Starbucks to lose revenue for the next quarter as well.

  • @alyssawu5520
    @alyssawu5520 Місяць тому

    Both CEO and CFO are out of clues. They should be fired.

  • @costylezz
    @costylezz 28 днів тому

    Continuing to lead in coffee, while your stock price is going off a cliff...

  • @keithb372
    @keithb372 Місяць тому

    I'm not looking for value. Im looking for a grilled cheese sandwich that doesn't cost $7.45.

  • @jmsena
    @jmsena 15 днів тому

    lol saying the word “value” over and over doesn’t make it so. These people are totally clueless. She’s mentioned the rewards program and value satisfaction in the same sentence. Know what they did to my rewards? They DOUBLED the amount of money I need to spend to earn ONE free brewed coffee. That was my last straw, going from 50 to 100 stars to earn a free regular coffee. Enjoy the bad quarters of sales Starbucks 👏

  • @ADSF
    @ADSF 19 днів тому

    Oh, I'd place a hefty bet that this CFO will vanish before the year wraps up. She's got a real knack for not grasping what customers actually want. Living on another planet seems to be her specialty. She' reminds me the ex-CEO of Bed Bath and Beyond. She'll lead Starbucks straight into the abyss, just like he did.

  • @larryarrington9395
    @larryarrington9395 Місяць тому +1

    Interesting.

  • @thelefteyeguy
    @thelefteyeguy Місяць тому

    breath lady... back to problem...it's not because of the surging USD right?

  • @JamesGray-bc2tq
    @JamesGray-bc2tq 27 днів тому

    Ampm coffee 2.25 I can get 3 large cups

  • @michaels7252
    @michaels7252 Місяць тому

    I hate apps....

  • @azadmajors2098
    @azadmajors2098 28 днів тому

    BDS rock on!!!

  • @forest42821
    @forest42821 Місяць тому

    Sbux is an old dying brand. Who want to drink the same coffee for days and years on end while there are so many other choices everywhere???

  • @freecloudfish
    @freecloudfish Місяць тому +1

    Wrf is ticket

  • @iftak01
    @iftak01 Місяць тому +11

    Keep the BOYCOTT STARBUCKS 🙌!! Free Palestine 🇵🇸

  • @blackmidnight-xf8su
    @blackmidnight-xf8su Місяць тому +1

    I ready to drink some coffee ☕️, where the app

  • @camerontsilva
    @camerontsilva 20 днів тому

    Wow she is obnoxious

  • @XZINO911X
    @XZINO911X Місяць тому +1

    Boycott Starbucks, free Palestine

  • @Cammimullens
    @Cammimullens Місяць тому

    I think investors should always put their cash to work, especially In 2024, we'll start to see more market diversification. I'm hoping to invest about $350k of my savings in stocks against next year. Hope to make millions in 2024

    • @softy-bf5eg
      @softy-bf5eg Місяць тому

      Since risk is at an all-time high right now, perhaps you should be a little more patient and return when it has decreased. Alternatively, you can consult a trained financial expert for strategy.

    • @KarolQasba
      @KarolQasba Місяць тому

      Yes true, I have been in touch with a brokerage Advisor. With an initial starting reserve of $80k, my advisor chooses the entry and exit commands for my portfolio, which has grown to approximately $550k.

    • @marlisamirabal
      @marlisamirabal Місяць тому

      I’ve been looking to switch to an advisor for a while now. Any help pointing me to who your advisor is?

    • @KarolQasba
      @KarolQasba Місяць тому

      Angela Lynn Shilling is the licensed advisor I use. Just research the name. You’d find necessary details to work with a correspondence to set up an appointment.

    • @marlisamirabal
      @marlisamirabal Місяць тому

      I searched for her full name online, found her page, and sent an email to schedule a meeting. Hopefully, she responds soon. Thank you