Hello sir, Thanks for this Vid. I just want to ask regarding our MBOS-Tax payment. I'm done with the efps , then proceed to payment, I was directed to MBOS log in page pero when i opened my MBOS as maker acct wla pong tax transactions or tax direct button. Please advice sir. Thank you so much for you time.
Hi Mam/Sir, please activate your company TIN in MBOS. To do this, please advise your system administrator to email mbos.redoc@metrobank.com.ph using their email address registered in MBOS. Email subject: Request for activation of TIN in MBOS Body of email: CORPCODE: (pls provide detail) COMP NAME: (pls provide detail) TIN (must be 12 digit number) Thank you very much.
Hi Sir Pempe, SSS contribution payment is not available in MBOS. And SSS voluntary contribution is also not available in online payment. Only SSS employee contribution is available in eGOV/Bancnet system. Thank you.
Hi, this MBOS is intended for corporate accounts only. If you want an online banking for your savings account personal or credit card, please use the MB Online or metrobank online. Please watch my other video on how to sign up in metrobank online system. Thank you
Yes Sir, please advise your system admin to activate first these billers in the user group in MBOS as shown in this video before you can pay these billers using MBOS. Thank you
hi sir, ano po gawin pra mka hindi ma deactivate ang system encoder?ng.email po sila na soon ma inactive na daw ang system encoder..ngtry ako call sa kanila pero ayaw nila sagutin..salamat
Hi Sir Evan, username in MBOS has a maximum expiration days of 365 days. 1 month before mag expire yung 365 days, mag notify po si metrobank thru email. By then, need po kayo mag login and change your password. Otherwise ma deactivated po kayo. Thank you
Good afternoon po sir, Tanong ko lang po, nag apply na po kami ng MBOS naka log in na po kami ng corporate code user ID And password mag bayad po kami ng epsf BIR po paano po ? Sana mabasa nyo po ito
Hi po, if you're using MBOS already with your accounts you can transfer fund to your eGov account anytime. By the way, eGov account has a related bank account number. Just ask your bank depository branch kung ano yung account number ninyo that was linked to your eGov. When you know the account number, you can transfer funds to that account number using MBOS. Thank you.
Sir Danny, ask ko lang po na kung nai-enroll as Subsidiriary TIN yung TIN mismo nung company, pwede pa po ba i-delete yun kung approved na? May problem po kasi kami pagpa-activate noong Tax Direct gawa po ata nung Subsidiary enrollment. Thanks po in advance.
Hi Mam Czarina, please email mbos.redoc@metrobank.com.ph for the activation of primary TIN. Kindly use the registered email address of system administrator in MBOS Email subject: request for activation of TIN in MBOS Body of email: CORPCODE COMP NAME TIN (must be 12 digit number) Thank you.
Hi sir ask ko lang po kung pwede po ba lahat ng role sa isang account? ang hassle po kasi di katulad sa egov pwede po ung system admin pwede magamit lahat ng roles
Sir nung chineck ko sa user groups system admin encoder and approver lang ang nakalagay. anu po ba ang pinagkaiba nito sa transactional users? problem ko po ay system admin encoder role ko at magbabayad kami tax bukas thru efps pero makaka-access kaya ako and hindi pa ako natuturuan how to use MBOS
Hi Ma'am Letlet, you really need assistance from Metrobank para ma create yung transactional users ninyo. Ang system admin encoder & approver ang maka create po nyan. Hindi pa naman kayo na decommission sa MDC, please continue using using your MDC for the meantime. Thank you.
Hi Sir, maker and authorizer are transactional users managed and created by system administrator encoder and approver thru online. While system administrators can be created thru submission of designation form to metrobank.
Hi Sir Marvin for enrolling of beneficiary account dapat ipa enable pa po yun sa MBOS. Coordinate na lang po sa officer na nag trained sa inyo para ma guide po kayo. Thank you
Yes po, as long as na pa activate po ninyo sa access right ni maker or authorizer yung Account Information service. Ang makapag activate po nyan ay si encoder and approver lang po. Thank you
Hi po, philhealth payment ay wala po sa MBOS. Instead, you can process philhealth payment thru eGov. It's another online platform of metrobank catering SSS, Pagibig and Philhealth payment. Thank you.
Hi Sir Josep, in activating BIR in MBOS you need to email mbos.redoc@metrobank.com.ph using the registered email address of any system administrator, relaying your corporate code, company name and the 12 digit TIN. Thank you.
Hi po. Baka po pwede magawa sila ng video kung pano po magsign up sa MBOS. Nakadownload na po ako authenticator pero di ko po alam saan gagamitin yung code. Ittawag po ba yun sa metrobank?
Good day sir. Ask ko lang po ako po kasi ung system administrator ng MBOS po namin, Pano ko po e a add si maker and authorizer sa mbos? Tapos paano din po mag approve si authorizer? Thank you so much po sir sa sagot. Godbless po.
Hi Mam Jean, using your system admin access please create USER GROUP then ADD USERS. Kung papano gagawin ito, please watch the video tutorial found in this link below ua-cam.com/play/PL_CjbcPq1voECHMTdAn0TAm0hSOZJUmze.html
Hi po, please let your encoder create a group in MBOS and have it approved by the approver. Once the group has been approved you may now start adding a maker and authorizer. All engagement made by encoder should be approved by the approver. Thank you
@@DannyDumaboc cge po, anyway pwede po ba kami mag create ng another maker and authorizer account kahit may existing na? di na po kase maacces yung old acct namin sa maker/authorizer.
magandang araw po sir, ask lang pa ako, ano po dapat gawin kasi mali po ang na enroll ko na TIN sa Enrollment of Subsidiary TIN. Paano po ito e edit? Salamat po.
@@DannyDumaboc pano naman po if hindi na link kay authorizer yung pag enroll ng merchant, pwede pa po ba yun iedit??? pag click po kasi ng VIEW POSSIBLE AUTHORIZER wala pong lumalabas...
Hi po, wala po sa MBOS ang mga govt payments. Nasa Bancnet eGov po in which puede po ninyo ipa enroll your metrobank account in eGov kasi bancnet member din si Metrobank. Thank you.
Sir/Madam, Bakit po kapag nag authentication na po ako the ilalagay ko na po yung security code, ayaw na po at ang nakalagay ay INVALID TOKEN? Please help po kasi need to pay sa BIR . Thank you po
Hi po, mangyari po ito kapag nag reinstall po kayo ng metrobank authenticator or nag change cellphone unit. Pls coordinate with your branch for proper assistance. Thank you and sorry po for late reply.
Hi Sir may written instructions po kayo on how can we pay in EFPS . Ang tagal po kasi ng training namin lagi namin pina follow up until now wala pa rin. Problem namin kasi ang pag create ng "maker and authorizer"
Hi po, please request your system administrator to enable the CWT feature of MBOS. Ask the help of implementation officer from metrobank if you need further assistance. Thank you
Question po pano po mglog in as maker? And ako din po ang encoder at ngencode ng maker however may nklgay pong password as maker pero wla naman po akong ininput na password for maker saan po ba yun makikita?
Hi Ma'am KC, after po ninyong na encode yung personal details ni Maker ipa approve nyo muna kay Approver. Once approved, may ma received po kayong email na may subject na Welcome Letter which contained your initial username and password. Thank you very much.
Hi Ma'am Cristina, kindly login as Maker. If you can't find the basic banking in the menu bar, kindly request your system administrators to activate the basic banking in your user group. Thank you very much.
Good day po sir nakapasok na po kami sa mbos at pinaactivate na rin po namin ang aming TIN pero wala naman nalabas sa MBOS na enroll merchant paano po gagawin ko? Kailangan ko po kasi magbayad ng ng tax clearance thru efps.
Hi Mam/Sir, make sure po na nag reply si metrobank na successfully activated yung TIN ninyo. If yes, then the moment you click PROCEED TO PAYMENT then has login the maker access in MBOS, your BIR transaction will be loaded in MBOS automatically. BIR is not a merchant in MBOS.
Hi po, please coordinate with your depository branch of account para mabigyan po kayo ng Implementation Officer to guide you on how to create a maker access. Thank you.
Hi po, using your encoder and approver please create transactional users such as MAKER and AUTHORIZER. Your encoder and approver logins have no access to account details including posting of transactions. They're system administrators po. Thank you
Hi Mam Cherilyn, ang system admin encoder ay ma create in MBOS thru submission of document to metrobank. Kindly ask assistance from your depository branch for the form. Thank you
Hi Mam SSS Pagibig and Philhealth ay hindi po puede sa MBOS. Nasa Bancnet eGov po siya. Pls visit your depository branch for eGov enrollment. Thank you
hello po sir Danny. Thank you po sa video about MBOS. Magbabayad po ako ng BIR tax, activate TIN ng corp already approved thru email request. Naka efps na rin po ako. Please guide me po kung saan ako papasok. Sa merchant po ba? or sa Fund transfer to other metrobank account?
Hi Ma'am Amy, as usual you start the filing of BIR form in EFPS, then when you proceed for payment please select bank fund transfer > mbtc head office then you will be directed to MBOS login page. Please login using your credential for maker. Once submitted for authorization please have it authorized by your authorizer. Thank you.
@@DannyDumaboc hello sir when i log in using credential maker there is a tasked in tax direct and i dont know whats the next step. Unlike the old metrobankdirect mas madali pong gamitin.
@@DannyDumaboc Hi Sir after we redirected to MBOS and log in we cannot located the proceed to payment, how do we do that? please guide us on this. where can we find the processed efps needed to pay? please advise.
Hi Sir Ronaldo, please coordinate with you depository branch of account para bigyan po kayo ng implementation officer to guide you on how to activate payroll in mbos. Thank you
Hello Sir! May Encoder and Approver account po kami. Ang gusto ko lang po malaman paano po magkaroon Maker and Authorizer account, supposedly si Metrobank din po ba ang magbibigay ng details samin nun? Salamat po.
Hi Maam Naida, yan encoder ang makapag create ng maker and authorizer at pagkatapos ipa approve lang po ni approver. Once ma approved, may initial password and userid ma sent sa email address ni maker and authorizer.
Hi Mam KC pls login as system admin encoder, goto administration>user>add user. Once added please have it authorized by the system admim approver. Thanks
Sir pa help po, may dalawa po akong authorizer, yun first authorizer nag reflect ang for Approve task after ma authorizer mag reflect sa status partially authorize, pag dati sa pangalawang authorizer wala po mag reflect na task.. Hanggang dyan lang po, di ko na alam kung anong nangyari
Hi Ma'am Jennylyn, baka naman A & B yung authorization rule, then yung authorizers ninyo ay lahat naka class A, walang class B. So hindi talaga ma authorized yan hanggang hindi pa ma change yung authorization to any two. Pls coordinate nalang po sa implementation officer na naghandle ninyo for the support. Thank you.
Hi mga Mams, hindi na po kailangan e enroll ang BIR as merchant sa MBOS. As long as na activate na po ninyo yung company TIN sa MBOS ay maka pag process na po kayo ng BIR payment. Thank you.
@@DannyDumaboc Activated na po TIN no namin Sir, and still hindi pa din po lumalabas sa Task or hindi pa din makita yong Tax Direct base sa PDF Help from Metrobank
baka register na po kami as approver at encoder pero bakit po ganon upon payment po ng 1601-c di po kami makapag proceed ng payment. nasa metro bank direct pa dn kami.
Hi Mam, please make sure that you have maker and authorizer access in MBOS aside from encoder and approver. And please activate your TIN in MBOS before processing your BIR payment. To do this,, please email mbos.redoc@metrobank.com.ph using your email address registered in MBOS. Email subject: Request for activation of TIN in MBOS Body of email: CORPCODE : (pls provide details) COMP NAME : (pls provide details) TIN (must be 12 digit number) Thank you very much.
Hi po, after creating the maker, make sure na approved po ni system admin approver yung creation request ninyo. Once ma approved po ay maka received po si maker thru his/her email address the initial user ID or username and initial password po. Thank you
Hi Mam Shen most probably ang authorization rule na nasetup for your company is ANY TWO. Please change it to ANY ONE. Please coordinate with bank implementation officer for assistance. Thanks
hello pwede pa b ulit mag pa register ng authenticator ID, kc ang app e na delete then nung nag install ulit ng app e iba na ang authenticator ID number
Hi Mam, function ng system admin po are the ff: 1. Add, modify or delete a transactional user 2. Add, modify or delete user group 3. Add or modify the allowed services Wala silang function to process or approve transaction like payroll, BIR payment. Thank you
Hi Sir Kenneth, please make sure that you have maker and authorizer access in MBOS aside from encoder and approver. And please activate your TIN in MBOS before processing your BIR payment. To do this,, please email mbos.redoc@metrobank.com.ph using your email address registered in MBOS. Email subject: Request for activation of TIN in MBOS Body of email: CORPCODE : (pls provide details) COMP NAME : (pls provide details) TIN (must be 12 digit number) Thank you very much.
@@DannyDumaboc Hi sir, mabilis lang po ba ang approval ng request sa MBOS? I sent a request po today, I was wondering if maapprove din po yung request within today so we can pay tomorrow
Hi KC, please create first the user group before adding the user. 1 user group for maker and 1 user group for authorizer. Just go to administration > user group > add user group. Thank you
Sir sa payment and transfer ay puede po dyan mag payroll and paybills, fund transfer. Ipa activate lang po ni system admin if you want access to these transactions. Thank you
Hi Mam Candice wala pa po sa MBOS ang SSS Philhealth and pagibig. May separate platform po para dito tinawag na bancnet egov. BIR payment ay puede na po sa MBOS. Thank you
Hi Sir Restor, pagibig sss & philhealth is not available in MBOS. It's in the other platform called eGov. To avail this eGov service please visit your metrobank depository branch for the enrollment. Thank you
Hi Mam, same with encoder mayroon pong na received na welcome letter si approver thru email. Use the credentials from that email to login the approver access. Thank you
Hi po, SSS, Pagibig and PhilHealth were not available in MBOS. It's another platform use by all banks and it's called Bancnet Egov. Please search nalang my video regarding pagibig and sss payment. Thank you
Hi po, make sure po ang na e login ninyo ay credential ni maker or authorizer. Wala po kayong makikitang accounts if encoder or approver ang ni login ninyo. Thank you
Hello po pahelp naman po . Nakagawa na ko ng maker for telecommunications bills and my transaction is already for authorization na pero pag open ko po ng authorizer acct wala pong lumalabas sa task list for that transaction
Hello Sir Danny! Can you help me how to start MBOS, new company lang po kasi kami and balak namin mag digital payroll po. Pwede po gawa po kayo tutorial po about that po ☺Kung paano po gumawa ng MBOS at may payroll po dyan salamat sir Danny! Bagong Subscriber nyo po ako ☺
Hi po, thanks for subscribing my channel. First things first, please visit your depository branch of account so they could assist you in enrolling your account in MBOS. After which, metrobank will provide you with Implementation officer to guide you on how you set up your access in MBOS including the training. Thank you
Hi po, 360 days lang po ang access ninyo sa MBOS. Thirty days before mag expire yung 360 days, ay mag remind po si MBOS thru email na about to expire na po kayo. Para ma maintain yung MBOS access ninyo, please login that user ID being mentioned in the email and immediately change its password. Thank you
Hello po sir? May ask po a question? About po sa mbos pano po i process po ung tax payment ni maker? Diba po pag nag log in sa efps pag proceed sa payment direct to MBOS accnt na po ni maker, pag nasa accnt na po si maker ano po next gagawin nya para ma auhtorize na ni authorizer ung tax payment.?
Hi Mam, once makita po ni maker yung transaction for BIR payment, please put a check mark on the transaction, select the account number that will fund the payment, then click the next step button then Submit po. Then advise the authorizer to approve the transaction. Thank you
@@DannyDumaboc sir saan po eto makikita? kasi once nag proceed to payment ako then naglog in ako as a maker wala po ako nakikita na transaction. Thank you
@@DannyDumaboc Sir ako po yong system admin nag crearte po ako ng maker/authorizarton ito po confirmation sa email ko( you have pending Enrollment Request for authorization) pero sa dashboard ko wala pong pending approval kaya di ko na approve di ako ma ka proceed for payment sa BIR. paano po sir
Hi Sir, hindi po merchant si BIR sa MBOS. Para maka process po kayo ng BIR payment sa MBOS please activate nyo muna your TIN in MBOS by emailing mbos.redoc@metrobank.com.ph Please use your email address registered in MBOS. Email subject: Request for activation of TIN in MBOS Body of email: CORPCODE (pls provide detail) COMP NAME (pls provide detail) TIN (must be 12 digit number) Thank you very much.
Hi Sir Darren, maker can be created by system admin encoder but system admin encoder can be created thru submission of docs to metrobank. Theres no option po to switch them. Thank you
Two welcome letters po ang ma received sa email 1) containing the initial username 2) containing the initial password. Upon login, the system will prompt the user to change username and password. Thank you
Hello po, thanks for your request. For the mean time, please email me at perfectsolutionbydanny@gmail.com so I can provide you the user guide for BIR payment in MBOS while waiting for my video tutorial. Thank you.
Hi po, only transactional users such maker and authorizer can view the account balance & history. Encoder and approver are system admin. They can't view account information, but they can create maker and authorizer. Thank you.
Hi Ma'am/Sir, please try calling customer service now. They're opened during banking hours only. Else, you may coordinate with the branch for your concern so they could request for an implementation officer for you. Thank you very much.
@@DannyDumaboc I tried contacting them customer services, phone services no answer line will be cutoff after an hour waiting. Email, they dont respond. Tried contacting with branch they said contact email or phone support. We really regret using mbos for our tax payment its been 3 months and we cant find help from them. Thank you for replying buti pa kayo nag rerespond. have a good day
@@DannyDumaboc Hi Sir same problem din po dito paano ko po masesend yung details ng company namin. Hindi rin po namin macontact yung customer services. Thank you.
@@DannyDumaboc Hi sir, si Metrobank ba ang system admin encoder,by the way sir,mother po ako ni edward, naki gamit lang po ng PC nya. sa totoo lang sir, nagpatulong lang po ung boss ko na di marunong sa ganito. yung kakilala po nla sa banko ang nag enroll ng MBOS. ginagamit lang po ito sa pagbabayad ng BIR. ayaw po kc ng bookkeeper nla na maging authorizer kaya ung phone ko ang ginamit. Pasensya po sir,hindi po ako marunong nito. Thank you sir
Hi Ma'am, mag file po kayo ng BIR payment thru EFPS - ang online platform ni BIR. Once you submitted for payment and has selected MBTC, you will be redirected to the login page of MBOS. Kindly login as maker and submit the transaction for authorization. Kindly authorize the transaction accordingly. Thank you very much.
Hi Mam Charlene, kindly coordinate with your branch for the form that you use to add owned account. But if third party account, pls request your system admin to enable beneficiary account enrollment. You may ask assistance from the implem officer who handled your account. Thank you
Hi Mam Jennylyn, hindi po merchant si BIR. Dapat po ipa activate po ninyo yung TIN ng corp nyo sa MBOS by sending email request to mbos.redoc@metrobank.com.ph. Indicate nyo lang po yung corp code, company name and TIN sa email ninyo. Kindly use the MBOS registered email address of your system administrator in sending the email request. Thank you
@@DannyDumaboc Hi sir paano ba maka log in as authorizer.. yung binigay kasi na password and id sa akin is for system admin (Approver and encoder) lang po. salamat
@@DannyDumaboc hello po sir Danny. Thank you po sa video about MBOS. Magbabayad po ako ng BIR tax, activate TIN ng corp already approved thru email request. Naka efps na rin po ako. Please guide me po kung saan ako papasok Sa Fund transfer to other metrobank account?
@@DannyDumaboc hello po sir Danny. Thank you po sa video about MBOS. Magbabayad po ako ng BIR tax, activate TIN ng corp already approved thru email request. Naka efps na rin po ako. Please guide me po kung saan ako papasok. Sa merchant po ba? or sa Fund transfer to other metrobank account?
Hi Ma'am Jeanette, please download the template from MBOS by accessing the payroll service. Sa template po natin e encode yung employee details ninyo like name, account number and amount. Please take note that the account number in MBOS should be 13 digits unlike in MDC it only reqiures the 10 digit number. Once matapos po ninyo yung template, ay yun din mismo ang e upload nyo sa MBOS. Wala na pong conversion na gagawin. Thank you
@@DannyDumaboc saan po papasok sir.. nasa dashboard po ako Wala talaga along Makita na process payroll.. iba siya sa corporatemetrobank banking na madali Lang e navigate.
Hi Mam, punta po kayo sa administration, then payments and transfers, nan dyan po yung payroll service. Then sa pagpili po ninyo ng upload file, mayron po kayong makita na encircled question mark, pls click that icon then download the sample template. Thanks
Hi Mam Rose, please activate first your TIN in MBO by emailing mbos.redoc@metrobank.com.ph using your registered email address in MBOS as system administrator. You may follow this format: Email subject: request for TIN activation Email body: CORPCODE COMPANY NAME TIN (must be 12 digits) Thank you
Hi Sir Vincent, please ask your system admin to email mbos.redoc@metrobank.com.ph using his/her register email address in mbos. Pls put the subject of the email "request for activation of TIN in MBOS. In the body of the email pls mention your corp code, company name and the 12 digit company TIN. Once served, you will be forwarded to mbos login page everytime you process EFPS.Thank you.
Hi Sir Jay, para hindi po kayo malito gawin mong same password ang lahat ng user id ninyo. Take note po ang encoder and approver ay system administrators po sila. Magamit lang po sila kapag may changes po ng company profile and access right like add user, activate additional services. Ang maker and authorizer po naman ay transactional users. Ito po yung palagi ninyo gagamitin kapag mag process po kayo ng transaction. Thank you
Mam/Sir kindly advise your system administrator encoder to enroll the specific merchant in MBOS and have it approved by the system admin approver. Thank you
Hi Mam, kindly advise your system admin encoder to login the system. Go to User > Edit User. Select the particular user to be edited. Once edited the MFA, click Next then Submit. Let the system admin approver approve the edit request. Thank you
Sir good day..paano poh makita yong soa(statement of acc)sa mbos?..
Hello sir, Thanks for this Vid. I just want to ask regarding our MBOS-Tax payment. I'm done with the efps , then proceed to payment, I was directed to MBOS log in page pero when i opened my MBOS as maker acct wla pong tax transactions or tax direct button. Please advice sir. Thank you so much for you time.
Hi Mam/Sir, please activate your company TIN in MBOS. To do this, please advise your system administrator to email mbos.redoc@metrobank.com.ph using their email address registered in MBOS.
Email subject: Request for activation of TIN in MBOS
Body of email:
CORPCODE: (pls provide detail)
COMP NAME: (pls provide detail)
TIN (must be 12 digit number)
Thank you very much.
@@DannyDumaboc Thank you so much sir for your kind response.God bless.
You're welcome. Ingat po.
pano po if payment for bir 0605? wala siya under government?
Hi sir danny ask ko lng po ilang days malaman kng na activate na yung TIN .THANK YOU
Hi Sir Jerry, malaman lang na activated yung TIN kapag nag reply na po si Metrobank ng email nyo for the TIN activation. Thank you
Hi Sir, Can we add sss contribution (voluntary) as a merchant, and how?
Hi Sir Pempe, SSS contribution payment is not available in MBOS. And SSS voluntary contribution is also not available in online payment. Only SSS employee contribution is available in eGOV/Bancnet system. Thank you.
do we need to have a savings account in metrobank or is credit card allowed?
thanks
Hi, this MBOS is intended for corporate accounts only. If you want an online banking for your savings account personal or credit card, please use the MB Online or metrobank online. Please watch my other video on how to sign up in metrobank online system. Thank you
Can we pay the company's Meralco, Manila Water, PLDT, Manulife and Globe Telecom bills via MBOS?
Yes Sir, please advise your system admin to activate first these billers in the user group in MBOS as shown in this video before you can pay these billers using MBOS. Thank you
hi sir, ano po gawin pra mka hindi ma deactivate ang system encoder?ng.email po sila na soon ma inactive na daw ang system encoder..ngtry ako call sa kanila pero ayaw nila sagutin..salamat
Hi Sir Evan, username in MBOS has a maximum expiration days of 365 days. 1 month before mag expire yung 365 days, mag notify po si metrobank thru email. By then, need po kayo mag login and change your password. Otherwise ma deactivated po kayo. Thank you
Good afternoon po sir, Tanong ko lang po, nag apply na po kami ng MBOS naka log in na po kami ng corporate code user ID And password mag bayad po kami ng epsf BIR po paano po ? Sana mabasa nyo po ito
Hi Mam, please email me your contact number so I can call you by monday. Thank you very much.
Hi may tut po kayo para sa eGOV? or kung paano po mag transfer ng fund from source account to egov account? thanks po.
Hi po, if you're using MBOS already with your accounts you can transfer fund to your eGov account anytime. By the way, eGov account has a related bank account number. Just ask your bank depository branch kung ano yung account number ninyo that was linked to your eGov. When you know the account number, you can transfer funds to that account number using MBOS. Thank you.
sir what if the maker was wrong on the transactions and the authorizer return to the maker. do the maker re encode the payment of bills again. thanks
Hi Sir, please click the return item in the task list of the maker whereby you can modify the transaction and submit again. Thank you
Sir Danny, ask ko lang po na kung nai-enroll as Subsidiriary TIN yung TIN mismo nung company, pwede pa po ba i-delete yun kung approved na? May problem po kasi kami pagpa-activate noong Tax Direct gawa po ata nung Subsidiary enrollment.
Thanks po in advance.
Hi Mam Czarina, please email mbos.redoc@metrobank.com.ph for the activation of primary TIN. Kindly use the registered email address of system administrator in MBOS
Email subject: request for activation of TIN in MBOS
Body of email:
CORPCODE
COMP NAME
TIN (must be 12 digit number)
Thank you.
Hi Sir! I'm new to MBOS, how to create Login User ID for Maker and Authorizer? Thanks.
Hi Mam/Sir. It's the system admin - encoder and approver who can create the user ID for transactional users such as maker and authorizer. Thank you
hi po... c encoder at c maker same person po?tapos c approver at authorizer same person
den po?
Puede po isang person lang for 2 roles pero dalawa po yung maging login username niya. Thank you
pag credit card po kelangan sa company naka pangngalan ung credit card or kahit individual person only? thanks
Hi po, yes puede naman po to process credit card payment under individual and corporate name. Thank you
Hi sir ask ko lang po kung pwede po ba lahat ng role sa isang account? ang hassle po kasi di katulad sa egov pwede po ung system admin pwede magamit lahat ng roles
Hi Sir, sorry po 1:1 po ang username per role sa MBOS unlike eGov. Separate login po per role. Thanks
Sir there is another code for maker and authorizer to be login? Or desame code only?Thanks..
Hi Mam, same corporate code for maker and authorizer but different username per role. Thank you
Hi sir, sino po pwedi makagawa for maker and authorizer?
Si system admin encoder and approver ang maka pag create ng maker and authorizer. Thank you
Hello po Sir. Ask ko lang po , how to get started po to log in as system admin encoder?
Hi Mam Joy, please email me your contact number so I can call by tomorrow. Thank you
Planning to pay BIR using MBOS but i can not find any BIR merchant? Baka you have an idea po. Thanks :)
Please coordinate with your branch of account for the proper handling of your concern. They will assign an implementation for you. Thank you
Sir nung chineck ko sa user groups system admin encoder and approver lang ang nakalagay. anu po ba ang pinagkaiba nito sa transactional users? problem ko po ay system admin encoder role ko at magbabayad kami tax bukas thru efps pero makaka-access kaya ako and hindi pa ako natuturuan how to use MBOS
Hi Ma'am Letlet, you really need assistance from Metrobank para ma create yung transactional users ninyo. Ang system admin encoder & approver ang maka create po nyan. Hindi pa naman kayo na decommission sa MDC, please continue using using your MDC for the meantime. Thank you.
pano po maka sign in sa maker at authorizer? magka iba po ba ang maker sa system administrator encoder?
Hi Sir, maker and authorizer are transactional users managed and created by system administrator encoder and approver thru online. While system administrators can be created thru submission of designation form to metrobank.
Hi. When enrolling a beneficiary account, where do we get the account reference number? And why does it say that the account number is invalid?
Hi Sir Marvin for enrolling of beneficiary account dapat ipa enable pa po yun sa MBOS. Coordinate na lang po sa officer na nag trained sa inyo para ma guide po kayo. Thank you
Good day po sir. Pwede po ba makita ang Bank balance gamit ang MBOS?
Yes po, as long as na pa activate po ninyo sa access right ni maker or authorizer yung Account Information service. Ang makapag activate po nyan ay si encoder and approver lang po. Thank you
Hi sir, yung Philhealth po for company employees, pwede po ba enroll sa mbos?
Hi po, philhealth payment ay wala po sa MBOS. Instead, you can process philhealth payment thru eGov. It's another online platform of metrobank catering SSS, Pagibig and Philhealth payment. Thank you.
hi kailangan ba ilagay sa enroll merchant ang Efps ng BIR sa MBOS as Encoder?
Hi Sir Josep, in activating BIR in MBOS you need to email mbos.redoc@metrobank.com.ph using the registered email address of any system administrator, relaying your corporate code, company name and the 12 digit TIN. Thank you.
Hi po. Baka po pwede magawa sila ng video kung pano po magsign up sa MBOS.
Nakadownload na po ako authenticator pero di ko po alam saan gagamitin yung code. Ittawag po ba yun sa metrobank?
Hi Mam please email me your contact number at perfectsolution2767@gmail.com so i can call you. Thank you
Good day sir. Ask ko lang po ako po kasi ung system administrator ng MBOS po namin, Pano ko po e a add si maker and authorizer sa mbos? Tapos paano din po mag approve si authorizer? Thank you so much po sir sa sagot. Godbless po.
Hi Mam Jean, using your system admin access please create USER GROUP then ADD USERS. Kung papano gagawin ito, please watch the video tutorial found in this link below
ua-cam.com/play/PL_CjbcPq1voECHMTdAn0TAm0hSOZJUmze.html
Hello. Paano po mag create ng maker account? Meron na po kami encoder and approver but as per bank sabi maglog in daw sa maker but wala po kami nun.
Hi po, please let your encoder create a group in MBOS and have it approved by the approver. Once the group has been approved you may now start adding a maker and authorizer. All engagement made by encoder should be approved by the approver. Thank you
@@DannyDumaboc cge po, anyway pwede po ba kami mag create ng another maker and authorizer account kahit may existing na? di na po kase maacces yung old acct namin sa maker/authorizer.
I dont have merchant option.. i have maker and authorizer.. no encoder sir.
Please coordinate with your branch of account for the proper handling of your concern. They will assign an implementation for you. Thank you
magandang araw po sir, ask lang pa ako, ano po dapat gawin kasi mali po ang na enroll ko na TIN sa Enrollment of Subsidiary TIN. Paano po ito e edit? Salamat po.
Hi Sir, please enroll re-enroll na lang po with the correct TIN. It should 12-digit number. Thank you
Hi po sana po masagot, bakit po nung pinindot ko po ung 3 lines sa may upper left side anf clinick ko po ung merchant walang enroll na nakalagay?
Hi Mam, please advise your system administrators to enroll the merchants that you to pay their bills. Thank you
good day.. ask ko lang po if pwede i-cancel yung pending payment transaction??? and pano po if ever.. thanks
Hi po, let the authorizer reject it or return the transaction to maker for revision. Thank you.
@@DannyDumaboc pano naman po if hindi na link kay authorizer yung pag enroll ng merchant, pwede pa po ba yun iedit??? pag click po kasi ng VIEW POSSIBLE AUTHORIZER wala pong lumalabas...
Sir d2 rin po ba ung pang egov, payment for sss, phic and pagibig contributions
Hi po, wala po sa MBOS ang mga govt payments. Nasa Bancnet eGov po in which puede po ninyo ipa enroll your metrobank account in eGov kasi bancnet member din si Metrobank. Thank you.
Sir/Madam,
Bakit po kapag nag authentication na po ako the ilalagay ko na po yung security code, ayaw na po at ang nakalagay ay INVALID TOKEN?
Please help po kasi need to pay sa BIR .
Thank you po
Hi po, mangyari po ito kapag nag reinstall po kayo ng metrobank authenticator or nag change cellphone unit. Pls coordinate with your branch for proper assistance. Thank you and sorry po for late reply.
in tax direct needs 2 authorizer?
Hi Mam it depends po sa autorization rule ninyo na naka set up sa MBOS.
Hi Sir may written instructions po kayo on how can we pay in EFPS . Ang tagal po kasi ng training namin lagi namin pina follow up until now wala pa rin. Problem namin kasi ang pag create ng "maker and authorizer"
Hi Mam Jennifer, below my youtube channel of this video, you can find the link to download the MBOS user manuals. Hope that would help you. Thanks
@@DannyDumaboc Thank you...God bless
Hi, ask lang po how about po sa PLDT, pwede po ba siya jan? Thanks po
Yes po Mam. Make sure lang po na activated ni system admin yung merchant/biller sa MBOS. Thank you very much.
Hi po panu po yung CWT for meralco and pldt po? wla po kasi add cwt upon creation of bills po?
Hi po, please request your system administrator to enable the CWT feature of MBOS. Ask the help of implementation officer from metrobank if you need further assistance. Thank you
Question po pano po mglog in as maker? And ako din po ang encoder at ngencode ng maker however may nklgay pong password as maker pero wla naman po akong ininput na password for maker saan po ba yun makikita?
Hi Ma'am KC, after po ninyong na encode yung personal details ni Maker ipa approve nyo muna kay Approver. Once approved, may ma received po kayong email na may subject na Welcome Letter which contained your initial username and password. Thank you very much.
@@DannyDumaboc good day sir. what if wala po naisama na encoder bale approver lang po meron sa mbos namin. paano po magadd ng maker?
@@jenicalaguisma3043 Hi Mam hindi po mangyari yun kasi by default mayroon pong encoder and approver ang set up ng MBOS. Thank you.
hi SIr Danny, pano po iaccess yung basic banking dito sa mbos...thanks
Hi Ma'am Cristina, kindly login as Maker. If you can't find the basic banking in the menu bar, kindly request your system administrators to activate the basic banking in your user group. Thank you very much.
Good day po sir nakapasok na po kami sa mbos at pinaactivate na rin po namin ang aming TIN pero wala naman nalabas sa MBOS na enroll merchant paano po gagawin ko? Kailangan ko po kasi magbayad ng ng tax clearance thru efps.
Hi Mam/Sir, make sure po na nag reply si metrobank na successfully activated yung TIN ninyo. If yes, then the moment you click PROCEED TO PAYMENT then has login the maker access in MBOS, your BIR transaction will be loaded in MBOS automatically. BIR is not a merchant in MBOS.
Hi. How to log in as maker po? Gagawa po ba ng bagong account?
Hi po, please coordinate with your depository branch of account para mabigyan po kayo ng Implementation Officer to guide you on how to create a maker access. Thank you.
good day sir. wala po tax details as i log in as encoder or approver.
Hi po, using your encoder and approver please create transactional users such as MAKER and AUTHORIZER. Your encoder and approver logins have no access to account details including posting of transactions. They're system administrators po. Thank you
goodday sir, paano po ba maka gawa ang system administrator encoder? thank you.
Hi Mam Cherilyn, ang system admin encoder ay ma create in MBOS thru submission of document to metrobank. Kindly ask assistance from your depository branch for the form. Thank you
Hi Sir ask ko lang po iisa lang po bang MBOS ang papasukan ni Encoder & Approver ?
Thanks
Hi Mam Lyn lyn, yes po isang website lang po but different username per role. Thank you
@@DannyDumaboc Sir pwede po bang magbayad ng SSS,PAGIBIG & PHILHEALTH sa MBOS ?
Thank you po.
Hi Mam SSS Pagibig and Philhealth ay hindi po puede sa MBOS. Nasa Bancnet eGov po siya. Pls visit your depository branch for eGov enrollment. Thank you
@@DannyDumaboc sir ask ko lang paano po pag same username sa maker at aprover? Thank you in advance.
hello po sir Danny. Thank you po sa video about MBOS. Magbabayad po ako ng BIR tax, activate TIN ng corp already approved thru email request. Naka efps na rin po ako. Please guide me po kung saan ako papasok. Sa merchant po ba? or sa Fund transfer to other metrobank account?
Hi Ma'am Amy, as usual you start the filing of BIR form in EFPS, then when you proceed for payment please select bank fund transfer > mbtc head office then you will be directed to MBOS login page. Please login using your credential for maker. Once submitted for authorization please have it authorized by your authorizer. Thank you.
@@DannyDumaboc hello sir when i log in using credential maker there is a tasked in tax direct and i dont know whats the next step. Unlike the old metrobankdirect mas madali pong gamitin.
Hi Ma'am kindly put a check mark besides the reference number, then click the next step then submit. After ma submit po ipa authorize nyo. Thanks
@@DannyDumaboc thank you sir.Godbless po❤
@@DannyDumaboc Hi Sir after we redirected to MBOS and log in we cannot located the proceed to payment, how do we do that? please guide us on this. where can we find the processed efps needed to pay?
please advise.
Sino po ang magapprove po ng authorizer ?
Hi Mam Melissa, adding of authorizer user should be encoded by system admin encoder and be approved by system admin approver. Thank you
di ko po makita sa account un payment transfer para po sa payroll namin .. sa merchant din po na pagpipilian wala po un payroll..paano po ba gagawin
Hi Sir Ronaldo, please coordinate with you depository branch of account para bigyan po kayo ng implementation officer to guide you on how to activate payroll in mbos. Thank you
Hello Sir! May Encoder and Approver account po kami. Ang gusto ko lang po malaman paano po magkaroon Maker and Authorizer account, supposedly si Metrobank din po ba ang magbibigay ng details samin nun? Salamat po.
Hi Maam Naida, yan encoder ang makapag create ng maker and authorizer at pagkatapos ipa approve lang po ni approver. Once ma approved, may initial password and userid ma sent sa email address ni maker and authorizer.
@@DannyDumaboc sir san po magcreate ng maker and authorizer?
Hi Mam KC pls login as system admin encoder, goto administration>user>add user. Once added please have it authorized by the system admim approver. Thanks
Sir pa help po, may dalawa po akong authorizer, yun first authorizer nag reflect ang for Approve task after ma authorizer mag reflect sa status partially authorize, pag dati sa pangalawang authorizer wala po mag reflect na task.. Hanggang dyan lang po, di ko na alam kung anong nangyari
Hi Ma'am Jennylyn, baka naman A & B yung authorization rule, then yung authorizers ninyo ay lahat naka class A, walang class B. So hindi talaga ma authorized yan hanggang hindi pa ma change yung authorization to any two. Pls coordinate nalang po sa implementation officer na naghandle ninyo for the support. Thank you.
Sir, salamat po sa info.. 😀
Hi Sir meron po kaung tutorial on how to use mbos for efps
Hi Mam please email me at perfectsolutionbydanny@gmail.com so I can provide you the step-by-step procedure on how to process EFPS. Thank you
sir, nakalink na po ang efps ko and mbos, pero BIR is not included as merchant. how can i include BIR as payee.
We have same problem po
Hi mga Mams, hindi na po kailangan e enroll ang BIR as merchant sa MBOS. As long as na activate na po ninyo yung company TIN sa MBOS ay maka pag process na po kayo ng BIR payment. Thank you.
@@DannyDumaboc Activated na po TIN no namin Sir, and still hindi pa din po lumalabas sa Task or hindi pa din makita yong Tax Direct base sa PDF Help from Metrobank
Same
@@davenvoch Hi Sir, na solve nyo na po yung issue sa mbos? same situation po kasi tayo
baka register na po kami as approver at encoder pero bakit po ganon upon payment po ng 1601-c di po kami makapag proceed ng payment. nasa metro
bank direct pa dn kami.
Hi Mam, please make sure that you have maker and authorizer access in MBOS aside from encoder and approver. And please activate your TIN in MBOS before processing your BIR payment. To do this,, please email mbos.redoc@metrobank.com.ph using your email address registered in MBOS.
Email subject: Request for activation of TIN in MBOS
Body of email:
CORPCODE : (pls provide details)
COMP NAME : (pls provide details)
TIN (must be 12 digit number)
Thank you very much.
@@DannyDumaboc how to enroll as maker and authorizer in mbos sir? we already have an encoder and approver
Hi po sir paano po kapag magbabayad ng BIR thru MBOS? Tinry ko sundan po itong vid pero wala naman po sa merchant yung bir po pls help po thankyou
Hi po, please email me at perfectsolutionbydanny@gmail.com so I can provide you the step-by-step procedures on how to process BIR in MBOS. Thank you
Hello po, isa po ako na system administrator, nag ka create na po ako nang maker, saan po ako kukuha nang username and password for maker Sir/Maam?
Hi po, after creating the maker, make sure na approved po ni system admin approver yung creation request ninyo. Once ma approved po ay maka received po si maker thru his/her email address the initial user ID or username and initial password po. Thank you
Hello po, what if kung na approve na po ng authorizer pero ang status parin is " partially authorized" ?
Hi Mam Shen most probably ang authorization rule na nasetup for your company is ANY TWO. Please change it to ANY ONE. Please coordinate with bank implementation officer for assistance. Thanks
@@DannyDumaboc thank you Sir
hello pwede pa b ulit mag pa register ng authenticator ID, kc ang app e na delete then nung nag install ulit ng app e iba na ang authenticator ID number
Hi, please advise your system adminstrators to update your authenticator ID in MBOS with your new ID. Thank you
HI ASK KO LANG PO PANO PO PAG MALI YUNG NALAGAY NA REFERENCE NUMBER PARA SA BILL NG PLDT?
Belong to another subscriber po ba ang nailagay? Considered good transaction pa rin yun, hindi na po pueding ipa reversed.
Sir, anu po yung function ng system administrator approver??
Hi Mam, function ng system admin po are the ff:
1. Add, modify or delete a transactional user
2. Add, modify or delete user group
3. Add or modify the allowed services
Wala silang function to process or approve transaction like payroll, BIR payment.
Thank you
Thankyou sir and god bless
Sir, si system administrator approver po ba pwedi mag disapproved ng transactional user
Hindi po. Approver po siya ni system admin Encoder.
Hi po pano po gagawin pag mag babayad sa MBOS sa eFPS payment po. Thank you po
Same question din po
same tayo
Hi Sir Kenneth, please make sure that you have maker and authorizer access in MBOS aside from encoder and approver. And please activate your TIN in MBOS before processing your BIR payment. To do this,, please email mbos.redoc@metrobank.com.ph using your email address registered in MBOS.
Email subject: Request for activation of TIN in MBOS
Body of email:
CORPCODE : (pls provide details)
COMP NAME : (pls provide details)
TIN (must be 12 digit number)
Thank you very much.
Ah, thank you for asking 2 months ago 💕
@@DannyDumaboc Hi sir, mabilis lang po ba ang approval ng request sa MBOS? I sent a request po today, I was wondering if maapprove din po yung request within today so we can pay tomorrow
sir..pahelp po..hindi po maadd kasi si maker using encoder kasi may required siyang group. di naman malagay kung anong group po iyon
Hi KC, please create first the user group before adding the user. 1 user group for maker and 1 user group for authorizer. Just go to administration > user group > add user group. Thank you
@@DannyDumaboc thank you po sir! God bless :)
Good day po, ask ko lang po sana ok n po ako sa maker and authorizer.. paymet transfer paano po ba to..
Sir sa payment and transfer ay puede po dyan mag payroll and paybills, fund transfer. Ipa activate lang po ni system admin if you want access to these transactions. Thank you
hi, pano po iadd sss and philhealth? thanks, saan po ieenrol? wla kc pg s merchant and govt. thanks.
Hi Mam Candice wala pa po sa MBOS ang SSS Philhealth and pagibig. May separate platform po para dito tinawag na bancnet egov. BIR payment ay puede na po sa MBOS. Thank you
Good morning sir tanong lang po need pa po I apply ba yung pag ibig sss at philhealth sa branch po
Hi Sir Restor, pagibig sss & philhealth is not available in MBOS. It's in the other platform called eGov. To avail this eGov service please visit your metrobank depository branch for the enrollment. Thank you
Hi Sir, Good Day! nakalog in napo kami sa MBOS then magbabayad kami sa BIR EFPS, paano po? Salamat. Sana mabasa nyo po ito
Hi Mam please email me your contact number. Thank you
hi sir. same concern po magbabayad din po kami sa BIR Efps. please pahelp Naman po. Thank you
Hi Mam please email me your contact number so i can call you. Thank you
Hi po pano po maglologin as approver di ko po kasi alam eh nung nilog in nmin puro na lng administrator encoder. Paano po pag approver nmn po
Hi Mam, same with encoder mayroon pong na received na welcome letter si approver thru email. Use the credentials from that email to login the approver access. Thank you
hello how to pay po benefits such as sss philhealth and pag ibig through mbos? thank you in advance :)
Hi po, SSS, Pagibig and PhilHealth were not available in MBOS. It's another platform use by all banks and it's called Bancnet Egov. Please search nalang my video regarding pagibig and sss payment. Thank you
Hi po, bat po wala yung linked corporate groups sa akin, di po na display
Hi po, make sure po ang na e login ninyo ay credential ni maker or authorizer. Wala po kayong makikitang accounts if encoder or approver ang ni login ninyo. Thank you
Hello po pahelp naman po . Nakagawa na ko ng maker for telecommunications bills and my transaction is already for authorization na pero pag open ko po ng authorizer acct wala pong lumalabas sa task list for that transaction
Hi Mam Jeraldine please have your system admin checked the user group of authorizer that the paybills was activated in the user group.
@@DannyDumaboc thank you po. 🙂
Hello Sir Danny! Can you help me how to start MBOS, new company lang po kasi kami and balak namin mag digital payroll po. Pwede po gawa po kayo tutorial po about that po ☺Kung paano po gumawa ng MBOS at may payroll po dyan salamat sir Danny! Bagong Subscriber nyo po ako ☺
Hi po, thanks for subscribing my channel. First things first, please visit your depository branch of account so they could assist you in enrolling your account in MBOS. After which, metrobank will provide you with Implementation officer to guide you on how you set up your access in MBOS including the training. Thank you
Hello Sir, ano po gagawin nag email po kasi ang MBOS na "your account will be soon inactive" at nagbigay nang deadline. Sana po mapansin, Salamat..
Hi po, 360 days lang po ang access ninyo sa MBOS. Thirty days before mag expire yung 360 days, ay mag remind po si MBOS thru email na about to expire na po kayo. Para ma maintain yung MBOS access ninyo, please login that user ID being mentioned in the email and immediately change its password. Thank you
Hello po sir? May ask po a question? About po sa mbos pano po i process po ung tax payment ni maker? Diba po pag nag log in sa efps pag proceed sa payment direct to MBOS accnt na po ni maker, pag nasa accnt na po si maker ano po next gagawin nya para ma auhtorize na ni authorizer ung tax payment.?
Tapos ko na din po na add ung tin po namin sir.
Hi Mam, once makita po ni maker yung transaction for BIR payment, please put a check mark on the transaction, select the account number that will fund the payment, then click the next step button then Submit po. Then advise the authorizer to approve the transaction. Thank you
@@DannyDumaboc sir saan po eto makikita? kasi once nag proceed to payment ako then naglog in ako as a maker wala po ako nakikita na transaction. Thank you
Hi Mam please email me perfectsolution2767@gmail.com your mobile number so i can call you. Thank you
@@michabuenviaje9384 SAME PROBLEM HERE PO, OK NA PO BA YONG SA INYO? ANO PO GINAWA NYO? SALAMAT
Sir saan po banda makikita ang available balance po?
Hi po, hindi po kaayo makakita ng available balance unless you are given access to ACCOUNT INFORMATION by your system administrators. Thank you
@@DannyDumaboc Sir ako po yong system admin nag crearte po ako ng maker/authorizarton ito po confirmation sa email ko( you have pending Enrollment Request for authorization) pero sa dashboard ko wala pong pending approval kaya di ko na approve di ako ma ka proceed for payment sa BIR. paano po sir
hi pano po i add s merchant ung BIR THANKS
Hi Sir, hindi po merchant si BIR sa MBOS. Para maka process po kayo ng BIR payment sa MBOS please activate nyo muna your TIN in MBOS by emailing mbos.redoc@metrobank.com.ph
Please use your email address registered in MBOS.
Email subject: Request for activation of TIN in MBOS
Body of email:
CORPCODE (pls provide detail)
COMP NAME (pls provide detail)
TIN (must be 12 digit number)
Thank you very much.
Hi paano po magswitch ng account as system admin encoder into Maker?
Hi Sir Darren, maker can be created by system admin encoder but system admin encoder can be created thru submission of docs to metrobank. Theres no option po to switch them. Thank you
Once po makapag create po si encoder then na approved na po yung Account detail po ba is isesend thru email?
Two welcome letters po ang ma received sa email 1) containing the initial username 2) containing the initial password. Upon login, the system will prompt the user to change username and password. Thank you
PAANO PO IF NAG PAY NA AGAD KAHIT DI OA NA PAPROCESS ITONG MBOS? MABABALIK PA PO BA YUNG NABAWAS SA ACCOUNT KO?
Hi Mam Ivie, kapag na e approve ng authorizer yung pay bills request ninyo ay final answer na po yun, hindi na po pueding ipa reversed.
hello sir pwede po ba kau mag video tutorial sa bir payments po salamat godbless
Hello po, thanks for your request. For the mean time, please email me at perfectsolutionbydanny@gmail.com so I can provide you the user guide for BIR payment in MBOS while waiting for my video tutorial. Thank you.
good day po. need help. how to pay efps tru metrobank.
Please relay your email address so i can send the step by step procedure. Thank you
@@DannyDumaboc sir good day. wala akong credentials as maker and authorizer. encoder and approver lng meron ako. how to make po? thank you
Bakit d ko po makitah balance ng account ko as administrator?
Hi po, only transactional users such maker and authorizer can view the account balance & history. Encoder and approver are system admin. They can't view account information, but they can create maker and authorizer. Thank you.
@@DannyDumaboc paano poh magcreate ng maker and authorizer?
hi, do you know how to unlock the authenticator? na locked out kasi kami, we tried contacting customer service pero hindi sila sumasagot. Thanks
Hi Ma'am/Sir, please try calling customer service now. They're opened during banking hours only. Else, you may coordinate with the branch for your concern so they could request for an implementation officer for you. Thank you very much.
@@DannyDumaboc I tried contacting them customer services, phone services no answer line will be cutoff after an hour waiting. Email, they dont respond. Tried contacting with branch they said contact email or phone support. We really regret using mbos for our tax payment its been 3 months and we cant find help from them. Thank you for replying buti pa kayo nag rerespond. have a good day
Hi Mam/Sir please relay your corp code , company name, username and authenticator ID. Will try to fix it for you. Thank you
@@DannyDumaboc Hi Sir same problem din po dito paano ko po masesend yung details ng company namin. Hindi rin po namin macontact yung customer services. Thank you.
hi sir, paano po ang gagawin pag nasira ang phone ng authorizer. Thank you po.
Hi Sir, please advise your system admin encoder to edit the MA of the authorizer. Once submitted, let your system approver approve it. Thank you
@@DannyDumaboc Hi sir, si Metrobank ba ang system admin encoder,by the way sir,mother po ako ni edward, naki gamit lang po ng PC nya. sa totoo lang sir, nagpatulong lang po ung boss ko na di marunong sa ganito. yung kakilala po nla sa banko ang nag enroll ng MBOS. ginagamit lang po ito sa pagbabayad ng BIR. ayaw po kc ng bookkeeper nla na maging authorizer kaya ung phone ko ang ginamit. Pasensya po sir,hindi po ako marunong nito. Thank you sir
Danny May idea ka sa efps. Thanks po
Yes po, please email me at perfectsolutionbydanny@gmail.com para maipadala ko po sa inyo ang step-by-step procedures for EFPS processing. Thank you.
Paano po magpay ng SSS, Pag ibig at philhealth dito?
Please coordinate with your branch of account for the proper handling of your concern. They will assign an implementation for you. Thank you
Hi Sir. Pano naman po enroll yung EFPS?
Hi Sir, ipa activate lang po ninyo ang TIN sa MBOS, wala na pong enrollment
@@DannyDumaboc after activation po ano napo next pano po makakapagpay ng taxes due sa efps
Hi Ma'am, mag file po kayo ng BIR payment thru EFPS - ang online platform ni BIR. Once you submitted for payment and has selected MBTC, you will be redirected to the login page of MBOS. Kindly login as maker and submit the transaction for authorization. Kindly authorize the transaction accordingly. Thank you very much.
Hi po. Pano po mag enroll ng bank account in MBOS?
Hi Mam Charlene, kindly coordinate with your branch for the form that you use to add owned account. But if third party account, pls request your system admin to enable beneficiary account enrollment. You may ask assistance from the implem officer who handled your account. Thank you
@@DannyDumaboc THank you Sir
Paano po e enroll ang BiR, di ko po makita sa enrolment merchant
Hi Mam Jennylyn, hindi po merchant si BIR. Dapat po ipa activate po ninyo yung TIN ng corp nyo sa MBOS by sending email request to mbos.redoc@metrobank.com.ph. Indicate nyo lang po yung corp code, company name and TIN sa email ninyo. Kindly use the MBOS registered email address of your system administrator in sending the email request. Thank you
@@DannyDumaboc Hi sir paano ba maka log in as authorizer.. yung binigay kasi na password and id sa akin is for system admin (Approver and encoder) lang po. salamat
Hi Ma'am Melodey, pls coordinate nalang po sa nag trained po sa inyo. Or, you may relay your messenger account here so I can assist you. Thank you
@@DannyDumaboc hello po sir Danny. Thank you po sa video about MBOS. Magbabayad po ako ng BIR tax, activate TIN ng corp already approved thru email request. Naka efps na rin po ako. Please guide me po kung saan ako papasok Sa Fund transfer to other metrobank account?
@@DannyDumaboc hello po sir Danny. Thank you po sa video about MBOS. Magbabayad po ako ng BIR tax, activate TIN ng corp already approved thru email request. Naka efps na rin po ako. Please guide me po kung saan ako papasok. Sa merchant po ba? or sa Fund transfer to other metrobank account?
how to process payroll using mbos?
Hi Ma'am Jeanette, please download the template from MBOS by accessing the payroll service. Sa template po natin e encode yung employee details ninyo like name, account number and amount. Please take note that the account number in MBOS should be 13 digits unlike in MDC it only reqiures the 10 digit number. Once matapos po ninyo yung template, ay yun din mismo ang e upload nyo sa MBOS. Wala na pong conversion na gagawin. Thank you
@@DannyDumaboc saan po papasok sir.. nasa dashboard po ako Wala talaga along Makita na process payroll.. iba siya sa corporatemetrobank banking na madali Lang e navigate.
Mam baka naman system admin encoder yung na e login nyo, please make sure na maker yung na e login ninyo.
@@DannyDumaboc dalawa lang yong log in ko sir, maker and authorizer... meron po bang encoder?
Hi Mam, punta po kayo sa administration, then payments and transfers, nan dyan po yung payroll service. Then sa pagpili po ninyo ng upload file, mayron po kayong makita na encircled question mark, pls click that icon then download the sample template. Thanks
Sir pano mag bayad ng BIR tax due using mbos?
Hi Mam Rose, please activate first your TIN in MBO by emailing mbos.redoc@metrobank.com.ph using your registered email address in MBOS as system administrator. You may follow this format:
Email subject: request for TIN activation
Email body: CORPCODE
COMPANY NAME
TIN (must be 12 digits)
Thank you
@@DannyDumaboc after mag reply, what to do next? same configuration din po ba like metrobank direct once mag bayad ka ng tax?
Sir pano po yun walang lumabas po sakin na enroll merchant po.
pano po din mag change from approver to encoder?
Hi Sir John please request from your system admin encoder/approver to do the enrollment of merchant. Thank you
For the change of role, please visit your depository branch and accomplish the system admin designation form. Thank you
@@DannyDumaboc thank you so much sir!
Hi Sir paano po gagawin if na locked out yung authenticator namin? Thank you
Hi Mam/Sir, please advise the user to call customer care of Metrobank @ 1800-108579727 for the unlocking. Thank you
Hi Sir, nag email po ako para po sa EFPS processing sa MBOS.
Hi po, I acknowledged receipt of your email. Will reply you in a while. Thanks
bakit sobrang tagal mag reply anf Metro bank para sa authorizer na user ID at password
Hi Mam the maximum time to recieve the email is 5 minutes po. Nagdedepende po yan sa bandwidth ng internet connection nyo. Thank you
sir paano ma enroll si sss and philhealth
Please coordinate with your branch of account for the proper handling of your concern. They will assign an implementation for you. Thank you
WALA NAMANG MAKITA SA WEBSITE NG MBOS SOBRANG NAKAKA STRESS NA CLOSE ACCOUNT NALANG TSK.
Please try po this website. www.metrobank.com.ph
Thank you
nag email po ako kahapon pa po abt efps processing
Hi po, please standby will reply you once I reached home. Thank you
paano po yun sa BIR sir wala sya sa merchant enrolment
Hi Sir Vincent, please ask your system admin to email mbos.redoc@metrobank.com.ph using his/her register email address in mbos. Pls put the subject of the email "request for activation of TIN in MBOS. In the body of the email pls mention your corp code, company name and the 12 digit company TIN. Once served, you will be forwarded to mbos login page everytime you process EFPS.Thank you.
laking abala tong napakacomplicated na paglalakad dahil sa update. antagal pa dumating ng mga welcome letters.
Hi Sir Noel, hayaan po ninyo pag fully migrated na po kayo, by then I hope ma appreciate ninyo ang MBOS. Thank you
daming Log in kakalito
Hi Sir Jay, para hindi po kayo malito gawin mong same password ang lahat ng user id ninyo. Take note po ang encoder and approver ay system administrators po sila. Magamit lang po sila kapag may changes po ng company profile and access right like add user, activate additional services. Ang maker and authorizer po naman ay transactional users. Ito po yung palagi ninyo gagamitin kapag mag process po kayo ng transaction. Thank you
BKT BLANKO YUNG LINKED CORPORATE GROUPS KO
Mam/Sir kindly advise your system administrator encoder to enroll the specific merchant in MBOS and have it approved by the system admin approver. Thank you
Sir ask ko lang po how to change the authenticator id in mbos for EFPS...
Hi Mam, kindly advise your system admin encoder to login the system. Go to User > Edit User. Select the particular user to be edited. Once edited the MFA, click Next then Submit. Let the system admin approver approve the edit request. Thank you
Sir how to unlock the authenticator id?
Pls call the customer care at 1800-108579727. Thank you