How To Replace Your Reverse Osmosis Filters and Membrane - APEC Water Installation Part 6
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- Опубліковано 20 січ 2014
- Watch a step by step tutorial on how to replace your five stage reverse osmosis water filters and membrane. Typically the bottom three filters need to be replaced every year and the top two filters can last anywhere from three to five years. Use your TDS water testing meter to get a better understanding of when to change your RO membrane.
APEC Water Systems is a leading manufacturer specializing in building premium USA made reverse osmosis drinking water systems. Read more about us here: www.freedrinkingwater.com/ - Наука та технологія
Here are my tips after I watched the video twice and replaced all 5 filters:
1. Remove the system from the wall if mounted. Its much easier to replace if you don't have to squeeze in under the cabinet
2. Have a towel and or bucket ready under the filter you're opening to catch the water
3. Use the provided separate tool to remove the RO membrane twist cap. Its very tight. This separate tool is different then the tool used to unscrew the sediment and carbon pre-filters.
4. Leave the system out when purging to check for leaks
do you need to remove the tape from the new membrane
Very good video. Thanks. I called Apec because I was concerned about holding the end of the membrane filter with my needle nose pliers, which are certainly NOT sanitized. He said that the outer blue layer on the membrane filter is the part that you want to be sure and not touch with your hands. He said the end fitting is ok to handle with pliers. I just swapped out all five filters, and everything went fine. No leaks. We really enjoy the taste of the RO filtered water, and feel that it is healthier as well.
Wonderful video, really helped. Changed all 4 filters myself. Do put towels under the unit as water does comes out of the filters being removed. Us non-plumbers need the reminder.
Blogs like healthykitchen101, reviews, … just don’t have such clear and understandable instructions like yours. I’ve been struggling with the water filter and you just helped me a lot. Thanks!
This 5 stage osmosis filtration system is great, but changing the filters are a pain. Thank you for the helpful video. It is easier with help.
Very helpful Video!!! Thank you Very Much!! I did the 4 filters and the membrane myself in about 45 minutes and had never done it before. Thanks again.
very useful video
Got taught from someone who has been doing it for years. I'll tell you what he told me. After changing the first 3 filters disconnect the first pipe out the 3rd filter. Turn water back on and let fill 2 buckets with it. The water will be black from the carbon filter. If you skip this step all that black water goes through the romembrane. Your welcome
Hello Customer,
Thank you for that information and feedback. The membrane filter will also flush the carbon fines out the drain tubing so either way should be fine. If you need further assistance, feel free to contact us directly by calling 1-800-880-4808 or e-mailing us at info@apecwater.com. We are in the office from Monday-Friday from 8:00am-5:00pm PST.
Best Regards,
APEC Water Support Team
@@FreeDrinkingWater But it would still reduce the life of the membrane right? Isn't it better to flush the prefilters first just incase.
@@FreeDrinkingWater hey do you need to remove the tape from the new membrane, before installing it in the housing
This was very helpful. There are many videos about this but yours is the best. Perfect for a new DIY homeowner.
It would be great if the RO Membrane canister didn’t require the combined strength of all the Greek Gods to unscrew. Jesus Christ.
Ha!!!! Omg that is so true I thought I was break it lol
Any tips on how to unscrew the membrane canister?
@@sagarch Eat a ribeye steak 15 minutes before operation.
Get to the gym. Use the small wrench that comes with the system.
@@bradstudio didn't think I'd need to be able to bench 445lbs to unscrew. Also, that's with the screw.
Very precise and informative video! I replaced all 5 filters. Just make sure that you don't kink any of the lines🤪 Thank you!
Thank you APEC , the best tutorial out on replacement filters , simple and anyone can follow....🤝
This video had helped me so many times. Thank you for making and uploading it. Really appreciate it.
Thanks for the video! The guy that used to change my filters got too annoying by calling me constantly before it was time to change them, so I decided to start changing it myself. This video and eBay was just what I needed
Oscar Fernandez I had the same problem. Doing it yourself is more satisfying, and I got rid of the filter guy. 👌👍👊👊👊👊
How much would he charge you guys?
jonton $100 exactly which included the filters... but he wanted to change them every 2 months 🤣
@@oscarfernandez6961 oh gosh. Aren't the filters usually good for up to a year??
jonton yes! Replacing them yearly is a sound tule of thumb; however, this guy wanted to make as much money as posible off of me! He’d even give me some bull crap story about the membrane filter getting easily damaged... I blocked his number and learned to do it myself instead
Hey FreeDrinkingWater, thank you for the thorough tutorial. Really helped out! Cheers.
Thank you for your video. I thought I was never gonna get that filter off. You showed me what I was doing wrong.
What were you doing wrong, turning the wrong direction?
A great step by step instructional video. Thank you.
Thank you for this tutorial. You save us a lot of money. It has been 2 years since that guy came, change filter, fixed leaks & charge us $600.00. New subscriber here.
you can buy new machin with that money
DIY can save lots of money. My friend
An excellent easy to follow guide, thank you!
Thank you very much for this short and easy to understand video. I couldn't believe it was so simple. When I got to the end I realized I installed the housings in reverse order.! I was too excited to pay attention to where I was putting them. Make sure you put the carbon filter housings in #s 2 and 3. If I can do it anyone can.
I can't get the I'm membraine housing open
Good instructions. Short and to the point. Thanks.
Just changed all filters for first time. found the 2 carbon filters in #1 and #2 the other filter was in #1. I put them in the right order. wondering if the water I have been drinking for the last year was bad for me?
Wow... Someone who actual speaks English. Clear and concise video. I finally got my answers.
where will I get open type RO housing holder and fitting (stand)?
GREAT to-the-point video! THANK YOU! I have a system that i built for a friend, but it never got to be reinstalled and has sat for about 2 years. Do you think the system would be ok if I just gave it a good flush? or do you think i should replace the R/O membrane. It only had about a month or two of use before being plugged up and sat for 2 years....
So before starting replace, the tank is full of water and when replacing state 4 filter, after replacing the filter I have to drain the tank, fill it again drain it again before filling again to use???? That like a 5 hour procedure. Does thar sound right?
My 3-stage RO filter unit is positioned within the laundry water tub. This is useful just in case the filtered water dispenser container accidentally overflows. No damage will result because any filtered water overflow goes down the laundry tub drain.
Thanks. It is nice tutorial about replace the filter.Very useful.
welcome
Sales and service Mumbai 07208629637
Any guides for Bennet Read? We can’t seem to change the UF filter, the object seems to be jammed halfway into it and it’s impossible to get out…
Mine has an indicator that has a little light that you press to show when the filter needs to be changed. I can’t get it to light now after we changed the filters? Any suggestions?
Thanks for this useful video.
If yall are having trouble with the RO membrane cap, I disconnected it completely, and propped the wrench against the floor and used my hands just to hold and twist the canister/tune.
Elderly lady here. Stage 4 filter was a pain! I had done it before, so wasn't expecting it to be a problem. Back in the day, APEC had awesome customer service. The tech would stay on the phone with me until I resolved whatever issue I was having. Those days are gone. Today they emailed me a photo of how to remove the cap with a plastic wrench which was smaller than the one you use for Stages 1, 2 & 3 and did not come with my unit. The rep opened a ticket for me, said someone would call me back, but nope -- nothing yet. I eventually took the housing to a neighbor, who easily removed the end cap. After that, I had to deal with several leaks and lots of water everywhere. And again, leaks were not an issue last time, so I feel like the connections are wearing out or something. Phooey.
Sorry for the confusion. We strive to provide exceptional service to all of our customers. With all of our systems we provide 2 wrenches one smaller one for your membrane and a half wrench for your pre-filters. It is easier to open the membrane when you remove it from the system and open it countertop shown in the instructions that was emailed to you.
Sorry to hear of your leaks. Our team will reach out to you directly so that we can obtain pictures of your leaks. We are happy to resolve the issue you are having.
@@FreeDrinkingWater The smaller wrench did not come with my unit, so the emailed photo did not help at all. Only a neighbor with very strong hands could open the cap. If you read the comments here, you will see that it's a serious problem. The leaks stopped when I realized things just didn't fit together easily like the last time I changed #4 and #5. My big complaint is that you used to have awesome techs who were available by phone immediately, stayed on the line, and walked me through any issues I was having. They were very supportive, courteous, easy to understand, and never had to email or text me anything. Even ordering filters from you guys isn't the good experience it used to be.
Long nose needle pliers will not remove the RO membrane from the plastic housing on my 3-stage filter unit. It takes a brute force manual pull method of steel wire attached to the membrane handle, and the other end to an outdoor pipe. It just happens that the membrane on my filter unit is too strongly stuck in place for simply using pliers.
Super Helpful video! Thank you for uploading!
Thank's for the video it's very helpful!!!!!,
Regarding the problem with the water not coming out very strong from the tap after replacing the pre filters. My wife was determined to tell me that I had been turning the valve from the red tube the wrong way. I argued with her but finally let her have a turn. She turned it clockwise and the tank filled up with in two hours. Problem solved. Feeling pretty stupid.
I couldn’t remove the canisters and also when I tried to turn the water back on. The water didn’t come out how long does it take ??
can one use this system for alcohol removal in wine?
Great Video! Very thorough! Thank you!
Great video. I’m going in tomorrow morning. Wish me luck
Perfect knowledge for us thanks 👍
excellent way to present such helpful video
I keep using this video! Thank you.
This was perfect and made it much simpler thank you
Hi
I changed all the filters and now I have low water pressure in the RO system. Please help.
I am STRUGGLING to find the 6 stage version with one more item on top and can't find a clear way to see what tubes connect to what items! When I ordered new parts the Fed Ex label was created almost one week before it was finally shipped and I'm SO frustrated by the filter I had loved for 7 year.
Excellent video! Thanks
Hi...
Possible asked My dear ....
Filter hers became him two days what comes out of it net Water runs and out of the water non-potable and all but net of any water in the bottle so it does not drop
Possible reason or holidays .... Greetings dear brother
Cant get the membrane housing cap off. Super tight and even my super strong 20 year old cant get it to move. Any ideas ?
Drain water quantity is very high, please tel me what's reson??
Agh, I remembered why I hate changing these filters today! Tips for future self:
- Need to not just turn pin valve but bigger water valve under sink as well
- 1st membrane is hardest to get off. Put on side, use grippy shelf liner on wrench for better leverage
- Use large roasting pan when unscrewing to catch water that will spill out
- canisters will need to be cleaned out
- ***Important** Make sure filters are well screwed on (yes, this is why they are so tough to get off!) otherwise water will come squirting out the top edge!
I replaced the first three filters and now the flow rate of the RO system is down to a trickle and water is constantly draining from the unit via a separate tube. Any ideas?
Should have been an easy 5 min swap of filters and now I’m thinking I’m going to have spend $$$ to pay someone to come look at it….
Thank you.. This is much easier to understand.
I just did this. No problems. Little air in the line. Letting the RO fill up then I’ll bleed off. 🥇
Can I use my hands with latex gloves to install the new membrane instead of using my dirty plier?
I just set up the system, My 3rd stage filter is leaking water. System is not useable.
Are all membrane and filters like this universal? My RO system is like this but seems to have another filter on top. Is it possible to have 6 filters and two tanks also?
Hello,
Thank you for your inquiry, I'm happy to help!
Our systems are industry standard and our filters can be used with under standard designed systems. However, some units may require the use of proprietary filters. Yes, you can use 6 cartridges and two tanks with a system.
To be of best assistance, please contact us directly by calling 1-800-880-4808 or e-mailing us at info@apecwater.com. We are in the office from Monday-Friday from 8:00am-5:30pm PST.
Best Regards,
APEC Support Team
It was very helpful.
But WHEN do you change your filters???
How is this free drinking water is you have to replace 220$ worth of filters?
Sure glad I watched this video. Thanks saved a lot of heartache. Took less than 15 minutes
I would like a video that explains how to do disinfection. When you have an antibacterial cartridge. To disinfect from the first tube to the tank.
Quick tip, if you have leaks sometimes the tubing is damaged and has bite marks in it from the quick disconnect fittings. cut a piece of the tubing off past where the bite marks are and reinsert and your leak will go away.
Thank you! Good tip!
I feel less intimidated doing this now. Thanks.
Jhfu
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Where did you get your wrench from? Mines is circular so I have to lift up the thing just to slide the circular wrench in.
Dear Customer,
Thank you for your inquiry and I am happy to help! You may find the half wrench for our pre-filters on our website here www.freedrinkingwater.com/wrench-half.htm.
Best Regards,
APEC Customer Service
Hi.. should i change the membrane if stinky smell comes out everytime first start i open the day after? The stinky smell is about 3 minutes. after let it flow it becomes normal smell...
Dear Valued Customer,
We recommend first turning off the tank ball valve and turn on the drinking faucet and run the purified water for 3-5 minutes to see if there is any smell. If there is a smell, replacing the system filters like membrane or pre-filters based on our recommended filter maintenance schedule should take care of the issue. If there is no smell, please turn the drinking faucet on for another few more minutes and if there is continuously no smell, I recommend turning off the water to the RO system and see if you can empty water from the water storage tank using the drinking faucet. An empty tank weighs 10lbs and if you cannot empty, replacing the tank should resolve the issue.
Feel free to contact us by visiting our customer contact page at www.freedrinkingwater.com/contactus.htm We are always happy to help!
Best Regards,
APEC Customer Service
Thanks so much for the video. Very useful.
We replaced 4filters, but no water seems to come out , even with a wait of hours, anything that you can suggest?
Dear Valued customer,
We are very sorry for the inconvenience as changing the filters will not typically cause issues but we will do our 100% best to take care of this asap. Please kindly provide the following information to best assist.
1.Contact name
2.Phone number
3.Email address.
Or you can contact us directly at www.freedrinkingwater.com/contactus.htm. We are open from Monday-Friday, 8:00am-5:00pm Pacific time.
Best Regards,
APEC Customer Service
Video is okay, but it obviously shows a system that actually wasn't in use. There will be lots of water in the filter canisters, so advise you to have towels on the floor to collect the spillage. As for clockwise and counterclockwise, it's all relative and depends on which direction you are using as a reference. Thanks for the advice on running 2 full tankfuls through if you replace the membrane.
Mine wasn't quite so easy - I had to remove the RO canister and put it in a vice just to be able to put enough torque on the cap to get it off.
I couldn't change the 4th stage becuase the cap is so tie that couldn't turn by hand
Stupid question: when i first got the roes-50 system i had to unwrap and install the first 3 filters...stage 4 and 5 looked ready and i didnt even bother opening them up...they do come ready to go right? 😟
Dear Customer,
Thank you for your inquiry. I'm happy to correct. That is exactly right, stages 4 & 5 are already ready to go, there is no unwrapping or prepping that needs to be done with them before installation.
If you need further assistance, feel free to contact us directly by calling 1-800-880-4808 or e-mailing us at info@apecwater.com. We are in the office from Monday-Friday from 8:00 am to 5:30 pm PST.
Best Regards,
APEC Support Team
Is my clock turning a different direction?
Very nice, easy guide.
Can you give the order numbers for the filters
Hey, thanks for the great video! Do you have a tip on where in Germany I can buy replacement parts (double check valve, to be specific)? Best, Michael
Hello Michael,
We currently do not have any dealers in Germany. We sell most of our items and products through our website and sellers such as Amazon, Lowes, and Home Depot.
If you need further assistance, feel free to contact us directly by calling 1-800-880-4808 or e-mailing us at info@apecwater.com. We are in the office from Monday-Friday from 8:00 am-5:30 pm PST.
Best Regards,
APEC Support Team
Stages 1, 2, 3, 5 were not hard to replace. Stage 4 RO membrane was a *****. I had to use a husky strap wrench to counter torque in order to remove the housing. Also, one of the tubings wouldn't come off - a snip with a pair of scissors was a easy solution for that one.
To speed up the process of draining the tank, I put slightly some more air pressure into it. Drains much faster.
Hello,
Thank you for your comment. We recommend having the pressure in the tank be no more than about 5-7psi. If there is too much air pressure in the tank, it will not be able to hold as much water. Draining the tank typically takes about 4-5 minutes.
If you need further assistance, feel free to contact us directly by calling 1-800-880-4808 or e-mailing us at info@apecwater.com. We are in the office from Monday-Friday from 8:00 am-5:30 pm PST.
Best Regards,
APEC Support Team
"All five filters on your under-the-counter RO system" does not apply to my six-stage RO-PH90 system. Have any resources been made available covering replacement of the stage 6 pH+ inline filter?
Hello,
Thank you for your inquiry. I'm happy to help! The 6th stage filter is changed the same way that the 5th stage is, by removing the tubing from the old filter and pushing the tubing into the new filter. If you need assistance, feel free to contact us directly by calling 1-800-880-4808 or e-mailing us at info@apecwater.com.
We are in the office from Monday-Friday from 8:00 am to 5:30 pm PST.
Best Regards,
APEC Support Team
I just changed the 3 filters and I was going to change 4 and 5 but I couldn't get the cap off the 4th filter. I tried for almost an hour! Then I googled it and found that many people couldn't get it to budge with the included wrench. Any suggestions?!
Dear Customer,
Thank you for your reply and support.
If your tap water is not treated sufficiently at the location, without knowing the actual water quality it would be a little hard to provide a correct system recommendation. Drinking water purification systems like WFS-1000 are designed to remove sediment and chemicals from water and it can be used with ozone pre-treatments as an option, Reverse Osmosis is another option, and CS-2500 is designed to remove chlorine, bacteria, and lead from the cold water line of a kitchen sink faucet is a different option compared to the first 2. If you need further assistance, please kindly contact us directly through email at info@apecwater.com or you can give us a call at 626-968-8969 during our normal business hours from Monday through Friday between 8:00am-5:30pm pacific time. Thank you.
Best Regards,
APEC Water Systems
Does it necessary to plug it in? Why it's necessary?
My system has four tubing on the bottom instead of three. I have not been successful finding the filter replacements. Any recommendations are appreciated on where they can be bought. Thank you!
Hello, if you can help us email some pictures of your unit for review to see if we have any filters that are compatible with your unit. Please send it over to info@apecwater.com. Also you can contact us directly by calling 1-800-880-4808. Thank you!
Hi I have a small dout
We used ro uv uf used continued 6months after that one year gap not used , so now we start again used ,so any service required?
Pls give a replay,. And thank u.
Hello,
Thank you for your inquiry. I'm happy to help!
Other than changing the filters, there is no regular maintenance that needs to be done with this system.
If you need assistance, feel free to contact us directly by calling 1-800-880-4808 or e-mailing us at info@apecwater.com. We are in the office from Monday - Friday from 8:00 am - 5:30 pm PST.
Best Regards,
APEC Support Team
The water pressure is starting to weaken is it maybe because the filters need to be changed i just moved in my new place and they have this system for the drinking water
Dear Francisco,
Thank you for your inquiry. I'm happy to help!
Low pressure coming out of the system can indicate a restriction in the system, such as the filters needing to be changed, or it could indicate that the bladder in the storage tank has worn out. To be of best assistance, please contact us directly by calling 1-800-880-4808 or e-mailing us at info@apecwater.com. We are in the office from Monday-Friday from 8:00am-5:30pm PST.
Best Regards,
APEC Customer Service
After viewing the video I changed the 1, 2, 3 pre filters on my APEC RO system. The water is not coming out as strong as before. I checked both water valves and they are both turned on fully. Any ideas?
Dear Customer,
Thank you for your comment. I'm sorry to hear about this issue, but I'm happy to help!
To be of best assistance, please contact us directly by calling us at 800-880-4808 or by e-mailing us at info@freedrinkingwater.com. Our office hours are Monday-Friday from 8:00am-5:30pm PST. Our support team will be happy to assist you!
Best Regards,
APEC Customer Service
the tank takes about 2-4 hours to refill, did the problem ever get fixed?
I just replaced all 5 of my filters but i have a small leak on the 4th stage membrane. The leak is coming from the housing itself (the part that screws open) and not the tubes or connections. I have tightened as much as I possibly could and there is still a small leak. I'm not sure what to do?
Dear Valued Customer, so sorry for the inconvenience. This would indicate the membrane housing o-ring there are 2 is not properly seating inside the inner cap neatly or at the outer thread on the housing. Please unscrew the cap with the cold water turned off to the RO system to double check inside the cap first should resolve the issue.
If the issue persists, replacing the o-rings should take care of this under our factory website parts page below. Thanks.
www.freedrinkingwater.com/apec-residential-ro-systems-replacement-parts
Yo where do you get the wrench
thank you soooo much I am a single woman and have to fix alot by myself due to money....also Ebay has all the filters new for under $50 ...
I am singal man.
@@liyakatalirupani1957 Hehehehehehe. OMG this is funny.
hey Janessa you have a crush. Maybe you won't be single anymore.
having trouble removing the tubing
I can push the ring down but can't pull out the tubing?
Hello, we are happy to assist you. Please make sure to turn off tank and turn on faucet. To disconnect the Tubing, Press In on the White Ring that is holding the tubing. At the same time while pressing in, pull out the tubing. You can also try to press the white ring and push the tubing in before pulling it out. If you are still unable to remove tubing we can send you a JG Tool by contacting our customer service team. Our customer service team are available Mon-Fri 8am-5pm PST at 1-800-880-4808. Thank you!
i came back for a quick rundown thanks! simple and to the point!
For the stage 5 filter T-fitting, does it matter if the yellow tube goes into one side of the T or the other?
Hello Ken,
Thank you for your inquiry. I'm happy to help!
The tee is universal, so the yellow tube could go into either port of the tee.
If you need assistance, feel free to contact us directly by calling 1-800-880-4808 or e-mailing us at info@apecwater.com. We are in the office from Monday-Friday from 8:00am-5:30pm PST.
Best Regards,
APEC Customer Service
Hi, when I change the filter, the first stage has some brown slimy residue on the entire housing, and the second and third filter has some gray slimy residue on top of the housing. Is this normal??
Hello,
The first stage filter is designed to remove sediment particles from the water while the stage second and third stage filters are designed to remove chemicals. It can be normal as the residue may be from the buildup of what is being filtered out from your tap water. You can wash the housings out with mild soap and warm water after each filter change.
If you need further assistance, feel free to contact us directly by calling 1-800-880-4808 or e-mailing us at info@apecwater.com. We are in the office from Monday-Friday from 8:00am-5:30pm PST.
Best Regards,
APEC Support Team
how can you tell when the tank is full in order to discard 1-2 tanks before using ?
Hello,
Thank you for your inquiry. We're happy to help !
It normally takes 3-4 hours for the storage tank to fill the first time after installation or the filters being changed. When the tank is full, the drain water will stop running, and the tank will feel very heavy. After 3-4 hours, it would be safe to flush the first tank of water.
If you need assistance, feel free to contact us directly by calling 1-800-880-4808 or e-mailing us at info@apecwater.com. We are in the office from Monday-Friday from 8:00am-5:30pm PST.
Best Regards,
APEC Customer Service
Very nice and simple.
how long does it take for the tank to release pressure? It's still running water with the valve and blue thing on top closed.
If you are referring to releasing the built up pressure in the system, once you completely shut off the inlet, close the tank then open up the drinking water faucet there should be no more water within a few seconds or so. If you need further assistance, feel free to contact us directly by calling 1-800-880-4808 or e-mailing us at info@apecwater.com. We are in the office from Monday-Friday from 8:00am-5:00pm PST. Best Regards, APEC Customer Service
Just changed the 1st, 2nd, 3rd and 5th stage. The water is tested as variety like 90 to 200, before replacing them, it was 70. How much water to flush in order to get below 70?
Dear Greg Liu,
Thank you for your inquiry, I'm happy to help!
Typically after changing the stage 5 filter, we recommend flushing out the first tank of water. However, the TDS is removed by the stage 4 membrane. It is possible that it might be time to change the membrane.
To be of best assistance, please contact us directly by calling 1-800-880-4808 or e-mailing us at info@apecwater.com. We are in the office from Monday-Friday from 8:00am-5:30pm PST.
Best Regards,
APEC Support Team
How do stages 2 and 3 of the cartridges look like, and which end of those cartridges should be inserted first?
Dear Customer,
Thank you for contacting APEC. Stage 2 and 3 are the same carbon filters please kindly see below. Both top and bottom cap ends are the same so it is universal can install it either top or bottom direction into the white vertical filter housing.
www.freedrinkingwater.com/ww-fi-cto2-water-filters.htm
Best Regards,
APEC Water Support Team
Helpful video 👍🏻👍🏻
Bhai jan mera filter challta rahta hai but water nhi a clean hokr
Great instructional video --very helpful. How often on average does each stage need to be changed ?
Hello,
Thank you for your inquiry. I'm happy to help! The life of the filters will vary depending on the model. Typically the bottom 3 would be replaced about every 6-12 months and the top filters would be replaced about every 2-4 years.
To be of the best assistance, please contact us directly by calling 1-800-880-4808 or e-mailing us at info@apecwater.com. We are in the office from Monday-Friday from 8:00 am-5:30 pm PST.
Best Regards,
APEC Support Team
@@FreeDrinkingWater very professional
We use a water softener and whole house filter system. Usually the apex system needs to be done every year or so. I would recommend every year for the bottom 3 and every 3-5 years for the top 2