Hotpoint Refrigerator Repair - Not Cooling - Heater
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- Опубліковано 25 сер 2024
- This video shows you how to Diagnose and Repair a HSS25GFPAWW Hotpoint Refrigerator WR51X10055 Heater
Symptoms may include: Not Cooling or Not staying cold
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This Hotpoint repair could apply to multiple brands: such as General Electric (GE), Haier, Hotpoint, Cafe, Profile, JC Penney and Monogram
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This was a real useful video. I was able to test the defrost components, and make sure they were functioning correctly.
There was one other area that I found on mine that needed to be tested, and commonly fails -- the evaporator thermistor. Especially since mine was made before 2005; these supposedly fail often pre-2005 and can mess with the defrosting. I just checked for around 16KOhms on the J1 connector wiring harness between pin 4 & 5 -- mine read 3.6 K when the unit was around 32 degrees.
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Great video, easy to follow, explained well and easy to follow visually. This should help me greatly in trouble shooting, ordering parts if needed and fixing my fridge. Thanks!
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Thanks for the step by step, especially how to get into the unit to get at the thermostat and evap coils. I also really liked the trick on checking the continuity back at the main board instead of opening up the whole thing. Sure enough, I found my thermostat to be bad (no continuity), and after opening, found the coils to be all frosted up, the thermostat bulging out, but the heater coil to check out just fine.
For those wondering about the prices, main boards run about $150, the defrost heater runs about $50, and the thermostat (that I replaced) ran around $10 - when I had to price out and order my part. Of course, when you're not wanting to do the DIY challenge, and want to call in a reputable, professional service agent (like these guys) you'll pay all of that, plus labor for the service call. :)
Eric
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Great video. I followed your hack to confirm that the heater and thermostat were not the cause of the problem. Got a recycled circuit board on eBay since this fridge is now just drinks and overflow freezer for the garage.
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Outstanding video and explanation. I checked the continuity via the two plugs at the back, and got zero ohms. Got inside the back of the freezer, and found the heater to be totally shot: the glass tube was black. Have ordered both the thermostat and the heater tube, and hope it fixes the problem.
Update: yes, replacing the thermostat and heater tube fixed the problem. In fact, the freezer got so cold, the water line to the in-door water dispenser froze. Had to dial back the freezer temp a couple of setting points.
Very educating sir thank your on point thanks much
Very welcome
I have a hotpoint hss25gfpaww. Bought it NEW about 12 yrs ago. I've changed a few thermistors and a thermostat about 4 yrs ago, and 21 months ago changed the motherboard and paid repairman $220. Last night, only the lights were working to light up the inside, and the light for the water dispenser was blinking on and on and on. Woke up this morning and it wasn't blinking anymore, but it's not making ice or getting very cold at all. The defrost heater checks out good, but has never been replaced. In heater area, there was VERY LITTLE ice crystals on everything, and only A LOT of ice build up near the top AREA only. I told my wife, let's quit foolin' with it and get something else??
William CRAZY LACY Furmage
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i like how you load up the parts cannon and recomend everything haha
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We just had to replace the defrost heater on ours. It was going into defrost but the heater was burned out. I know this is not related to this topic at all, but I just noticed that his multimeter looks like it says ouch at 4:50. Lol
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Well done!
Mark Appliance Service - Wytheville Virginia
Mark
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I have a hotpoint side by side the freezer temp is 0 the refrigerator temp is 28 what could possiblbly cause this?
our hotpoint fridge is 48 years old, and its still going
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I am stumped on mine, I replaced pretty much everything, about to give up and let it retire. I fixed the freezing issue in the freezer side. It works great but as for the fridge side it doesn't cool. Hovers around 45-50 degrees. I have replace the fan motor in the freezer, the board in the back of fridge. Even though against my best judgement that they were working. The only thing I can think of is the thermistor.
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It doesn't look like you ever unplugged the unit! I could hear the humming and the light was on. Is that correct? Or are you implying that I only need to set it to the "0" (zero) position on the control dial inside the refrigerator side when I am doing these checks? Long ago, we were always told to unplug the unit before any of those things were touched.
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Great video. I replaced the heater and thermostat yesterday. Today I see there are still frozen coils. I tried your jumper wire trick and yes, the heater turned on. Since both main components are new what now? Also, is the jumper just to test or does it remain in? It's not clear. Thanks.
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Lisa Adiletto it's for a temporary test
I have this issue with my GE, I went through and checked all the part recommended to check that would most likely cause the problem and everything checks out as working. But when I had it all apart I noticed at the bottom of the back cover plate the molding that seals the parts behind it is melted and burnt looking like something heated up and melted it. Also the heater at both ends looks like it heated up and is melted and burnt looking. Even though it check out as working with the tester could I assume that it is what is causing my problem and just replace it?
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We have a mini chest type freezer that's just a few years old and it just stopped running period. What could have happened? It just won't do anything at all.
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Hi Mark,
I tried your solution..with not results...My refrigerator and freezer have started to slowly lose their cooling ability, despite being set on the highest setting. It is a 10 year old hotpoint small refrigerator/freezer. What other checks can I perform?
Peter
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These electronic refrigerators are generally good for five years. These low quality electronics do not have longevity which means they can sell parts for the POS units consistently.
FoMoCo1
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If you jumped the board and the defrost heater start to heat , that means the board is not doing the defrost cycle automatically ????? By the way very good videos with excellent quality , TWO Thumbs UP !
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Does anyone know what the WHITE wire goes to on the condenser fan motor..it is a 12 volt fan motor....which I dont understand why they did that.. and I have 13.8 volts DC at the red and yellow wires, which the motor should work...and there is a blue and a white wire in this connector also..
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My GE fridge isn't freezer side isn't getting cold enough. It will freez ice or a cup of water overnight but that's about it. Makes ice slow? Fans are kicking on, compressor is kicking on, an I'm fixing to change the thermostat an and temp sensor by the thermostat. The fridge doesn't have much in it so it's not a circulation issue. Does anyone know what could be the issue?
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i just moved the first month i had no issues but a little after the fridge got to cold and and froze my milk now a little later the fridge is warm but the freezer is still cold
If the refrigerator is warm and the freezer is cold, we recommend checking your defrost timer. If your timer is defective, it will cause frost in your freezer section and restrict air flow in the refrigerator causing warm temperatures. Check on ApplianceVideo.com and type in defrost timer replacement for the make of your refrigerator.
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i have a hotpoint serial number FC797629 AND MODEL NUMBER CTX14AYBNRWW
The refrigerator has moisture leaking into the the bottom of it and it freezes. The freezer is working fine.
+Trudi Pugatch
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you mentioned a fan that may be an issue, and possible relay, where would the fan be? near the light behind that panel? i had a no cooling problem in the freezer and fridge. I tested the defrost thermostat, and had infinite resistance whether it was hot or cold before testing it out. after replacing the thermostat, the freezer gets cold enough to keep food cold from the middle down. the top is fairly warm, and the bottom will freeze food. i also bought a thermistor but wasnt sure if maybe the one at the top is bad causing it only to cool near the bottom of the freezer. the fridge wasnt getting cold at all, but after replacing the thermostat for the freezer, the bottom of the fridge gets only between 50-60 degrees Farenheit. the top is still warm, similar to the freezer section. I dont hear a fan, but you can hear a humming in the back., possibly the compressor. is there a way to test the thermistor or the relays to see if maybe the relay or fan is bad? i dont know how to jumper out the fan to see if it works, or where it is. i'm thinking its the fan as the top of both are warm but the bottom of both are cold, possibly as theres no air moving over the coils to spread the cold air. thanks, Todd
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only my top half is freezing what do I do
Jimmy
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Hi my fridge is not cooling I have it two years
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