Three lessons that should have been obvious for years: 1. Never release a software update on a Friday or the day before a holiday. 2. THOROUGHLY test every update before release. 3. Never concentrate vital computer functions affecting millions into the hands of just a few people in one company. If this is what happened WITHOUT hostile hacking, imagine what would happen with a real attack. Or as a result of a major solar storm. The fragility of the system is dangerous.
If I understand you right- The number of basic missteps that had to occur to cause this is very questionable. It’s like the Secret Service fiasco all over again. I see smoke.
This global internet outage is insane! All airlines grounded and i was stock the airport and even banks, media, and offices from the U.S. to Australia. How can CrowdStrike have such a monopoly that could help restore such a massive amount of tech?
Right? It makes you think about the stability of our systems. But hey, I barely spend time online. When I checked my portfolio with Desiree Ruth Hoffman, we were still in the greens. That’s been the case for 16 months straight!
Honestly, just schedule a call with her. She has vast knowledge in finance and really knows how to navigate these times. I handed over my portfolio to her so I can focus on my family. These days, things just get scarier and scarier.
It's quite concerning to ponder the potential disruptions this outage may bring if it persists. Our dependence on the internet for various aspects of our lives is truly significant.
This is what happens, when updates are pushed out to quickly, and updates cannot be stopped, just paused. Microsoft and other companies, should go back to old times, where computers can be set to manual updates, instead of pushed updates, forcing updates to be installed, thereby increasing the risk of virus spreading, or like in this case bad coding!
As someone who had worked in this area for two and half decades I could assure you that bad updates are a reality for a long time. Proper testing before pushing them is the key to ensure something like this doesn't happen. Unfortunately many companies don't hire experienced people who understand this and also they don't test them thoroughly.
@@sinnombrea1944So true and just look at chaos can cause. I’m in healthcare, when this happens it throws us off for months trying to recover. 🙏🏻🇺🇸⚖️💙🗽🩺🗳️🕊️
i agree with this mitigation..however the bigger problem still exist..just imagine from a bad actor point of view..look how easy it is to create chaos using maachines with windows..a bad driver can easily prevent the OS from loading just as it did in the 90s. stealing data is one thing..what if the goal is to just take systems offline nationwide. imagine some bad actor hacking and intentionally installing some faulty driver just so the OS doesnt boot. the bigger issue shows how dependent we are on microsoft systems nationwide.
Pushed updates are very important for a cybersecurity company. The problem here was the lack of testing beforehand. Microsoft also plays no part, other than hosting CrowdStrike on their OS. Businesses should be more at fault for not running their services on a Unix based system.
The issue is they skip probably skipped a step in the protocal and now every computer that uses that security is bricked. You can't send an update to a computer offline so you would have to go to every single computer and fix the code 1 by 1. This would take weeks.
Genius! But I think that the proper course of action is to *FIRE QA* The goal of QA resides in answering a very basic question: “Do we have service now?” Obviously, the answer to this question is “no”.... so then, *do not release the update* How, but *how* can you miss the Blue Screen of Death as a QA Engineer??!!
Entire healthcare systems are down. Patient appointments cannot be rescheduled right now. We can call out to patients but they can't call in. Imagine waiting for lab & MRI results & needing medication refills and the nurse calls & you miss their call & can't call back!! Some patients procedures are also being cancelled because everything is being written by hand slowing down the process & going back to old school charting. Some outpatient procedure appointments are being limited & cancelled for less risk of medical error! Use of the electronic medical systems help to drastically reduce errors in administering medications & being able to see patient records all at once, to flag important messages & for staff to be able to instant message between themselves, doctors, nurses, respiratory therapists, hospital pharmacists, the lab, etc.....😵💫😰 It's a hugh mess. It's like going back 25 years ago before use of computers & paper charts.
Well just write ✍️ on the back and cross out like the old days, get out the B.P. cuff and listen. The old way worked better anyway. Soon as a med drawer opens most nurses ready to give it before they read because it could be the wrong med, nurses and med techs paid more attention just 15-20 years ago. I be wondering how some of these people became nurses and doctors
Not the first. A lot of computer experts understand this. I'm a retired software engineer, and I have heard explanations I understand from several people all morning.
@@GH-oi2jf I manage an IT department and we have been working it since the it hit. Every News station I had seen the morning after (in the US) were wrongfully calling this a Microsoft issue when in fact it was Crowd Strike failed update that they finally pulled out of their CDN, that is what I was referring to. Even today there are tons of new stations reporting this incorrectly.
Literally on vacation and have been getting on calls for 4 hours trying to work at this. I’ve been trying to push linux but this is the wake up call many needed
Was heading back from vacation visiting my aunt when we got to the airport our flight was canceled I had no idea what had happened until we got to the airport
I'm a fulltime Linux geek, they also called me during my holiday... I plain out replied: _"I've been advocating to move more systems to Linux for years! You Windows fanboys are the cause of the issue, take responsibility and fix it yourselves! I'm on holiday, good-luck and goodbye!"_ Turned off my phone afterwards! It's always the same, first they don't listen, then they expect others to fix their problems for them! I'm sick of this nonsense ...
@@mahirooyama9424 That's why you keep the previous kernel version as backup, and configure the boot-loader to fallback to it after a certain amount of failed boot attempts. This so the issue fixes itself in less than 5 minutes... Besides, you have to be a baboon in order to allow third party apps root privileges on your systems...
@@mahirooyama9424 Can be, it didn't come in the news however... Most likely because the Linux admins where smart enough the have some automated recovery system in place... That being said, no sane Linux server admin would allow third party applications as CrowdStrike root privileges, if they weren't forced by some incompetent manager...
Wrapping my head around this like John boy Walton: “It happened in New York City. Something they call Wall Street, uh, crashed. And they had to close the banks and then there wasn’t any more money. I don’t rightly understand it myself.”
This is a taste of the future! You could play right into the hands of letting AI have MORE control, avoiding human error just to have computer error instead! 🤔 Could we start clarifying when we say AI? Are you talking about Advanced Intelligence or are you talking about Artificial Intelligence? The two are different right?
Me and my family were stuck in Amsterdam for two days because of the outage. Hell, we even slept in the airport because the company couldn’t give us a hotel.
Unfortunately? The UK's high-volume CHAPS banking settlement system was in trouble on Thursday, and the London Stock Exchange is in a right royal mess the next day - automatic trading on futures is too slow.
This is NOT a ‘Microsoft Outage’ The problem originates from CrowdStrike’s software alone, and MS has absolutely nothing to do with the disaster that unfolded.
I agree it is not fair to label this as a 'Microsft outage'. BUT this just shows how vulnerable Windows is if a faulty driver and bring down the entire OS. Seeing how easily this issue happened once computers received the update, this issue should have been easily detected if Crowdstrike has done proper testing. And if Windows has a way to prevent faulty drivers from constantly crashing the OS, this issue will not have this kind of impact.
No, they certainly had tested it, but there was a hole in their testing protocol. I have worked in software maintenance, software development, and software testing. Computer systems have become so complex that it is impossible to ensure that they are free of errors. As long as I worked in computers (40 years) there were unforseen holes that led to crashes now and then. You can't test quality into a system, you can only find some of the holes.
@@GH-oi2jf holes lol? It literally bluescreened every windows pc the moment it was installed. how could it have been tested in any way? Please enlighten me with your 40yrs of DEI experience, how you can test something and miss a bug that literally bluescreens your pc instantly. I would love to know.
There's a fundamental difference in design between Windows and Linux. Linux has a relatively small kernel that doesn't change much. Most of its functionality boots as its own process. If a piece crashes, it doesn't take down the kernel. Windows has an extensive system level kernel that must link third-party libraries like Crowdstrike into its process space. If these libraries crash, they take down the system kernel and jump to the BSD. Regression testing for large systems is usually automated, but it depends on synchronizing the releases of Microsoft Windows with the library. If the third-party release is out of synch, even by one subversion, it can cause testing to pass and fail in the field. This is why they do selected pushes to less critical users rather than a universal push.
People need to stop going crazy when airline travel has these big issues. It doesn't make anything better - it only adds to the chaos and resource drain 🧐 Expect delays and have a backup plan.
The first step to successful investment is figuring your goals and risk tolerance either on your own or with the help of a financial professional but it's very advisable you make use of professional.
This happened to me in 2010 on a hp laptop, after an update the program files get corrupted you have to manually rename the program file and reboot the pc. But some offices have 100s of pcs what a night are.
This happened at my job. The IT department pushed through an update and it crashed the system. They had to remove the update and restart the system so we were down for a few hours. I can't imagine this happening globally.
I tried to register my Lamborghini today at the local DMV all this money we spent on sophisticated technology and software and we get the blue screen of death. Come on Xbox. This guy is so full of crap just pay the damn ransom.
That’s why WSUS is important. Have to filter the update first and test it on some computers in order to make sure the update will not affect installed applications or worst, OS.
@@GH-oi2jf Linux not as widely used? What OS do you think runs on the following devices: - Majority of servers - Routers - Switches - Wifi AP's - Smartphones - Doorbel camera's - Security camera's - etc ... Linux works so great, that most people don't even realize they have devices in their own house running it...
We need to go back to doing things manually, or at least have a manual back up, you mean to tell me that when the computers go down we have no other option, and no back up system in place, this is a very dangerous world we're living in when we leave everything to technology that's running our world.
his answer on "computer not online"(1:30) is misleading... he should have said, "the crash prevents the machines from getting online and therefore an automated reversal is not possible".
I'm a (retired) software engineer and I was not misled. People who are not educated in computer systems don't need to be told the nuances. They just want to know when things will be back to normal.
Updates to that scale should have been performed gradually and not like that way it was done. It makes me wonder whether they have actually tested the update and checked the different potential scenarios.
That’s why Testers need to be considered!! These days companies trying to get away from testers and ask developers to perform Testing which is worrisome!
So will all businesses who lost revenue or profit during this outage be compensated? It seems very irresponsible to install an update that was not tested first on a smaller scale. This is ridiculous and many companies and banks and people lost out on money. This has even affected the medical and pharmaceutical industry. They need to be shut down after everyone is compensated. This affected MILLIONS of people. You cant jyst say sorry and write this off,heads need to roll.
The best time to apply a hack is during an update. Let this be a lesson that everything needs to separated.There cannot be one issue that affects every user of microsoft. IPhone hard to believe this was not a hack because they would first release the update in a controlled situation.And then if things went well , they would release it
I went to a hospital Emergency Department the end of June and their system went down for 4 hours. Every single thing had to be written down. It was bizarre
WHY are our systems so vulnerable that if there's an outage in just one company, so many things go down within a whole continent? That's just crazy!! It's is a recipe for a major disaster that's most likely just around the corner. Too many vital services depend on one internet company. Reply
It's not like literally all Windows computers bluescreened. Just the ones using this weird enterprise cybersecurity program that has kernal access for some reason. This stuff was basically malware before the big crash.
(A) It is not a Microsoft event; (B) It was apparently an upgrade to Crowdstrike software. It seems to me the fault is at Crowdstrike. It is well-known that software developers do not test every possible fault in their software. Given that, why was this software upgrade circulated so widely? Why wasn't the software tested in a more restricted area first? It seems like the height of irresponsibility to upgrade the software throughout the world without adequate testing. Are we saying our chief security company Crowdstrike is not up to the job?
I don't think we know whether there is a vulnerability in the Microsoft software which is a contributing factor. My view is that the two companies have shared responsibility, unless proven to me otherwise.
It was a badly written, obviously never tested properly, KMODE driver. (Kernel Mode) Just say it, dude. He isn't the only 'cybersecurity expert' living on this rock.
This is why I am not connecting my PC to the internet just yet while i stay connected using my Android phone. I can still use it offline. Also just to be safe, there might be hackers who would take advantage of that situation.
Entire healthcare systems are down. Patient appointments cannot be rescheduled right now. We can call out to patients but they can't call in. Imagine waiting for lab & MRI results & needing medication refills and the nurse calls & you miss their call & can't call back!! Some patients procedures are also being cancelled because everything is being written by hand slowing down the process & going back to old school charting. Appts are cancelled for less risk of medical error 😵💫😰
I thought the same thing. LIke, what would happen if this outage had affected voting machines, power grids, and other infrastructure on Nov 5? Also, with "all hands on deck", who would have time to go vote with this hitting the fan at work? Very unlikely that this was simply "an accident". Sort of like the AT&T outage earlier this year. They said it was a glitch but then a bunch of customer data (including mine) got leaked. Can't tell me this was an accident :)
@@MHPAM sort of like the AT&T outage earlier this year that was supposed to be a networking glitch that actually turned out to be a data leak. I’m an AT&T customer that was notified a few weeks ago about my data along with millions of other account holders, data being stolen or leaked. Funny thing when I asked AT&T to send me a report of what part of my data was leaked they sent me a report that was incomplete. I have my doubts this crowd strike situation was just a simple error.
CrowdStrike Holdings, Inc. is an American “cybersecurity” technology company based in Austin, Texas. CrowdStrike - Wikipedia…………. Basically an American Cybersecurity company called “Crowdstrike” struck down the world-wide IT systems! 😢
2:31 “...they test, and they test, and they test in all different environments...” At this point, maybe *fire QA* ? If they test this much and let something like that through... then what is the point of testing?
You are suggesting that missing one serious defect after yesrs of delivering trouble-free software implies that they should stop testing their software. That doesn't make any sense. They will study the failure in depth and decide how to make improvements to software quality assurance.
Thankfully it didn't crash my computer. but still, this is a Very serious issue that School Bus Transportation Alex, INC. will be aware of if they existed and saw that on the news and they'll call it a serious concern
how the hell if a pc is not online or dont have connection to the internet will download & install the crowdstrike update ? he is wrong guys dont listen to him
The fix is a 5 minute fix but the computers now don’t have internet connection so the only way to fix is for someone to go in safe mode with admin perms, and potentially bitlocker codes if applicable and remove the bad update. I’ve been dealing with it all morning, issue is companies all have thousands of computers, their on site it team simply can’t handle the overwhelming amount of computers that are potentially down
Three lessons that should have been obvious for years:
1. Never release a software update on a Friday or the day before a holiday.
2. THOROUGHLY test every update before release.
3. Never concentrate vital computer functions affecting millions into the hands of just a few people in one company.
If this is what happened WITHOUT hostile hacking, imagine what would happen with a real attack. Or as a result of a major solar storm. The fragility of the system is dangerous.
That third point is the one that drives me crazy. And there should be a fourth: Never rely solely on AI to do your update auditing for you.
some clients needed dirt deleted. all the chaos is cover
If I understand you right- The number of basic missteps that had to occur to cause this is very questionable.
It’s like the Secret Service fiasco all over again. I see smoke.
Epstein's list of clients@@nickfry7839
True!!!!!
This global internet outage is insane! All airlines grounded and i was stock the airport and even banks, media, and offices from the U.S. to Australia. How can CrowdStrike have such a monopoly that could help restore such a massive amount of tech?
Right? It makes you think about the stability of our systems. But hey, I barely spend time online. When I checked my portfolio with Desiree Ruth Hoffman, we were still in the greens. That’s been the case for 16 months straight!
Wow, really? I've seen the name Desiree Ruth Hoffman before but can't figure out where.
Honestly, just schedule a call with her. She has vast knowledge in finance and really knows how to navigate these times. I handed over my portfolio to her so I can focus on my family. These days, things just get scarier and scarier.
It's quite concerning to ponder the potential disruptions this outage may bring if it persists. Our dependence on the internet for various aspects of our lives is truly significant.
Yeah, from booking flights to transferring money, everything could be in turmoil. Thank goodness for advisors like Desiree who can keep things stable.
We had a major layoff and then didn’t have enough people to beta test the upgrade, so yeah… ha ha ha sorry
bull
Ok, tell me how to disable the CSFalcon win service
Sure👌
Two different companies buddy. Yeah Microsoft shouldn't be outsourcing their security but layoffs had nothing to do with another company's mistake lol
This is what happens, when updates are pushed out to quickly, and updates cannot be stopped, just paused. Microsoft and other companies, should go back to old times, where computers can be set to manual updates, instead of pushed updates, forcing updates to be installed, thereby increasing the risk of virus spreading, or like in this case bad coding!
As someone who had worked in this area for two and half decades I could assure you that bad updates are a reality for a long time. Proper testing before pushing them is the key to ensure something like this doesn't happen.
Unfortunately many companies don't hire experienced people who understand this and also they don't test them thoroughly.
"move quickly to stay ahead of the other guys , if stuff breaks so be it". Former CEO of Apple , I recall saying years ago.
@@sinnombrea1944So true and just look at chaos can cause. I’m in healthcare, when this happens it throws us off for months trying to recover. 🙏🏻🇺🇸⚖️💙🗽🩺🗳️🕊️
i agree with this mitigation..however the bigger problem still exist..just imagine from a bad actor point of view..look how easy it is to create chaos using maachines with windows..a bad driver can easily prevent the OS from loading just as it did in the 90s. stealing data is one thing..what if the goal is to just take systems offline nationwide. imagine some bad actor hacking and intentionally installing some faulty driver just so the OS doesnt boot. the bigger issue shows how dependent we are on microsoft systems nationwide.
Pushed updates are very important for a cybersecurity company. The problem here was the lack of testing beforehand. Microsoft also plays no part, other than hosting CrowdStrike on their OS. Businesses should be more at fault for not running their services on a Unix based system.
Biggest system in the world doesn't have a plan b. What?😮
It’s run just like the Biden Administration. But Dei score is very high. 😊
Bingo
Pretty hard for a ‘plan b’ when all systems are offline. It’s these companies that need a plan b and to use a better OS
The issue is they skip probably skipped a step in the protocal and now every computer that uses that security is bricked. You can't send an update to a computer offline so you would have to go to every single computer and fix the code 1 by 1. This would take weeks.
@@mblauberg Linux, Linux, Linux to save the world.
"They test, test, and test"... in production.
😂😂😂
We test
@@tylersays- In production...
We need to protect John Conner
Aha terminator, ill be back
Especially if the Crowdstrike update was written by AI!!!
Don’t worry. The terminator keeps getting rebooted. He won’t be doing anything for a long time.
Genius! But I think that the proper course of action is to *FIRE QA* The goal of QA resides in answering a very basic question: “Do we have service now?” Obviously, the answer to this question is “no”.... so then, *do not release the update* How, but *how* can you miss the Blue Screen of Death as a QA Engineer??!!
@@j.7701 This was Skynet's first attempt to take over the world 🙃
Entire healthcare systems are down. Patient appointments cannot be rescheduled right now. We can call out to patients but they can't call in. Imagine waiting for lab & MRI results & needing medication refills and the nurse calls & you miss their call & can't call back!! Some patients procedures are also being cancelled because everything is being written by hand slowing down the process & going back to old school charting. Some outpatient procedure appointments are being limited & cancelled for less risk of medical error! Use of the electronic medical systems help to drastically reduce errors in administering medications & being able to see patient records all at once, to flag important messages & for staff to be able to instant message between themselves, doctors, nurses, respiratory therapists, hospital pharmacists, the lab, etc.....😵💫😰 It's a hugh mess. It's like going back 25 years ago before use of computers & paper charts.
Looks like time to use Linux
Well just write ✍️ on the back and cross out like the old days, get out the B.P. cuff and listen. The old way worked better anyway. Soon as a med drawer opens most nurses ready to give it before they read because it could be the wrong med, nurses and med techs paid more attention just 15-20 years ago. I be wondering how some of these people became nurses and doctors
fortune 500 company need to pay compensation then 💰💰💰💰
They will go bankrupt.
oh they will lawyers are going to have a field day.
Money money money moooooneeeeey moooney, money money money mooooooneeeey moooooooneeey!
This is the first "expert" that actually understands the problem and what it takes to truly fix it.
Not the first. A lot of computer experts understand this. I'm a retired software engineer, and I have heard explanations I understand from several people all morning.
@@GH-oi2jf I manage an IT department and we have been working it since the it hit. Every News station I had seen the morning after (in the US) were wrongfully calling this a Microsoft issue when in fact it was Crowd Strike failed update that they finally pulled out of their CDN, that is what I was referring to. Even today there are tons of new stations reporting this incorrectly.
Literally on vacation and have been getting on calls for 4 hours trying to work at this. I’ve been trying to push linux but this is the wake up call many needed
Was heading back from vacation visiting my aunt when we got to the airport our flight was canceled I had no idea what had happened until we got to the airport
I'm a fulltime Linux geek, they also called me during my holiday...
I plain out replied: _"I've been advocating to move more systems to Linux for years! You Windows fanboys are the cause of the issue, take responsibility and fix it yourselves! I'm on holiday, good-luck and goodbye!"_
Turned off my phone afterwards!
It's always the same, first they don't listen, then they expect others to fix their problems for them!
I'm sick of this nonsense ...
About a month ago Linux also had kernel level issues with crowd strike
@@mahirooyama9424 That's why you keep the previous kernel version as backup, and configure the boot-loader to fallback to it after a certain amount of failed boot attempts. This so the issue fixes itself in less than 5 minutes...
Besides, you have to be a baboon in order to allow third party apps root privileges on your systems...
@@mahirooyama9424 Can be, it didn't come in the news however... Most likely because the Linux admins where smart enough the have some automated recovery system in place...
That being said, no sane Linux server admin would allow third party applications as CrowdStrike root privileges, if they weren't forced by some incompetent manager...
Best report I’ve seen so far. Good job!
AI powered cybersecurity can monitor, analyze detect, and respond to cyber threats in real time. 0:55
Unfortunately, cyber criminals have the same access to AI that everyone else does. 1:10
Compensation needs to be done especially with it impacting banks and people's bills.
The compensation owed is more than the value of Crowdstrike
Wrapping my head around this like John boy Walton: “It happened in New York City. Something they call Wall Street, uh, crashed. And they had to close the banks and then there wasn’t any more money. I don’t rightly understand it myself.”
What about the air traffic controllers? Are their computers affected?
That is a really good question!
Most companies are impacted. The world runs on windows.
@@gooftroop2553 Yup,
So true. A lot of hospitals and EMS companies are also having a lot of downtime because of this issue.
If so I hope the people in the air are ok
No. Only ppl using Microsoft as their database or os
My veterinary hospital is down because of this.
Nobody cares about you
Wouldn't be down on Linux
Very comforting to know 🤣@@agoogleuser4317
Never ever roll an update on Friday.
This is a taste of the future! You could play right into the hands of letting AI have MORE control, avoiding human error just to have computer error instead! 🤔 Could we start clarifying when we say AI? Are you talking about Advanced Intelligence or are you talking about Artificial Intelligence? The two are different right?
Me and my family were stuck in Amsterdam for two days because of the outage. Hell, we even slept in the airport because the company couldn’t give us a hotel.
Unfortunately? The UK's high-volume CHAPS banking settlement system was in trouble on Thursday, and the London Stock Exchange is in a right royal mess the next day - automatic trading on futures is too slow.
This is NOT a ‘Microsoft Outage’
The problem originates from CrowdStrike’s software alone, and MS has absolutely nothing to do with the disaster that unfolded.
Microsoft is equally responsible for letting the software update pushed into their live computers without verifying the impact on a test platform.
@@jayantgill288really? DO YOU THINK that MS would release something WITHOUT testing? Wake up
@@ValeriaM1983 MS is responsible since its already tested..
@@ValeriaM1983 if MS tested the software update then even crowdstrike isn't responsible for this outrage.
I agree it is not fair to label this as a 'Microsft outage'. BUT this just shows how vulnerable Windows is if a faulty driver and bring down the entire OS. Seeing how easily this issue happened once computers received the update, this issue should have been easily detected if Crowdstrike has done proper testing. And if Windows has a way to prevent faulty drivers from constantly crashing the OS, this issue will not have this kind of impact.
It's just the beginning. The grid will be affected as well in the very near future.
Have to follow God or this world will destroy us all
that is NOT the problem. the problem is no one tested an update pushed to the public. That is the problem.
No, they certainly had tested it, but there was a hole in their testing protocol. I have worked in software maintenance, software development, and software testing. Computer systems have become so complex that it is impossible to ensure that they are free of errors. As long as I worked in computers (40 years) there were unforseen holes that led to crashes now and then. You can't test quality into a system, you can only find some of the holes.
@@GH-oi2jf holes lol? It literally bluescreened every windows pc the moment it was installed. how could it have been tested in any way? Please enlighten me with your 40yrs of DEI experience, how you can test something and miss a bug that literally bluescreens your pc instantly. I would love to know.
There's a fundamental difference in design between Windows and Linux. Linux has a relatively small kernel that doesn't change much. Most of its functionality boots as its own process. If a piece crashes, it doesn't take down the kernel. Windows has an extensive system level kernel that must link third-party libraries like Crowdstrike into its process space. If these libraries crash, they take down the system kernel and jump to the BSD. Regression testing for large systems is usually automated, but it depends on synchronizing the releases of Microsoft Windows with the library. If the third-party release is out of synch, even by one subversion, it can cause testing to pass and fail in the field. This is why they do selected pushes to less critical users rather than a universal push.
Is his first name Reginald or Andre? Thank you sir. You explained it so simply. Very easy to understand.
Reginald is his first name. His firm is named "Ark Solvers".
One of the best IT companies in South Florida
"I got a great idea, let's create an update, not test it on anything and then send it out to the world"
Bill is no longer part of Microsoft… soo…
The CEO of CrowdStrike is George
@@acidkick2057 Use your imagination then.
People need to stop going crazy when airline travel has these big issues. It doesn't make anything better - it only adds to the chaos and resource drain 🧐 Expect delays and have a backup plan.
The first step to successful investment is figuring your goals and risk tolerance either on your own or with the help of a financial professional but it's very advisable you make use of professional.
SHE IS ON TELEGRAMs
@LauraGil52
That's it >>>>>>
She's the best honestly I'm also a beneficiary. This inflation has taught people the importance of multiples income investment
If you don't find a means of multiplying your income you will wake up one day to realize you didn't plan..
This is not just a Crowdstrike issue...
facts facts facts
This happened to me in 2010 on a hp laptop, after an update the program files get corrupted you have to manually rename the program file and reboot the pc. But some offices have 100s of pcs what a night are.
Hmmm! How do you release an update and not know it's effect? I worked for IBM and this is why I have always owned an Apple
I wonder what AI could do if it got access to the net.
AI is all over the internet; that's how it trains itself... Large Language Models
Humans are becoming more stupid as time goes by 😂
It is the internet now.
Bruh Chatgpt uses the internet...
they used AI programming. the people checking it didn't understand the code and therefore could not properly test it.
probably
huh? it literally bluescreened any windows machine instantly. There was zero testing done. That much is clear.
Thats a good point. I believe that might be the reason
This happened at my job. The IT department pushed through an update and it crashed the system. They had to remove the update and restart the system so we were down for a few hours. I can't imagine this happening globally.
This is why you have backup systems and restore points.
@@phoenixrising4995They don’t believe in back up obviously.🤡
Pirated versions of Windows are more common internationally; since most pirated software doesn't get updates many of them are fine (ironically).
" Not a cyber attack" 😂 okay 👌🏼
Tell me lies,tell me sweet little lies.
I tried to register my Lamborghini today at the local DMV all this money we spent on sophisticated technology and software and we get the blue screen of death. Come on Xbox. This guy is so full of crap just pay the damn ransom.
You need a Toyota simplicity at its best
That’s why WSUS is important. Have to filter the update first and test it on some computers in order to make sure the update will not affect installed applications or worst, OS.
As a Linux user, I find this hilarious!
Same!
I'm with ya !
The notion that Linux is immune to such a problem is likely wishful thinking. Linux is not used as widely as Microsoft Windows.
@@GH-oi2jf Linux not as widely used?
What OS do you think runs on the following devices:
- Majority of servers
- Routers
- Switches
- Wifi AP's
- Smartphones
- Doorbel camera's
- Security camera's
- etc ...
Linux works so great, that most people don't even realize they have devices in their own house running it...
@@GH-oi2jf lol .. UA-cam runs on Linux , as well as Steam ,Google ,Facebook, All supercomputers ,NASA and the NSA.
DEI hiring really seems to make things interesting at least. Software down, planes crashing, ....so much cultural enrichment.
We need to go back to doing things manually, or at least have a manual back up, you mean to tell me that when the computers go down we have no other option, and no back up system in place, this is a very dangerous world we're living in when we leave everything to technology that's running our world.
his answer on "computer not online"(1:30) is misleading... he should have said, "the crash prevents the machines from getting online and therefore an automated reversal is not possible".
I'm a (retired) software engineer and I was not misled. People who are not educated in computer systems don't need to be told the nuances. They just want to know when things will be back to normal.
okay grammar nerd
1) run Macs and Linux hardware 2) air gap your mission critical systems 3) table top your cloud provider going down.
A 19 year old kid in Mumbai had thick fingers.
Updates to that scale should have been performed gradually and not like that way it was done. It makes me wonder whether they have actually tested the update and checked the different potential scenarios.
That’s why Testers need to be considered!! These days companies trying to get away from testers and ask developers to perform Testing which is worrisome!
A security company will never admit they have been hacked.
Bro, I got woken up out of my sleep to fix this Crowdstrike issue, this company is COOKED.
Dr. Wily returns.
Everyone who isn't from Microsoft are laughing at this.
Countless people who have been inconvenienced by this are not laughing.
They might be laughing but this isn't Microsoft's fault.
In 30 years Microsoft could not fix the Blue Screen Of Death. This is the reason why I like the Mac.
So will all businesses who lost revenue or profit during this outage be compensated? It seems very irresponsible to install an update that was not tested first on a smaller scale. This is ridiculous and many companies and banks and people lost out on money. This has even affected the medical and pharmaceutical industry. They need to be shut down after everyone is compensated. This affected MILLIONS of people. You cant jyst say sorry and write this off,heads need to roll.
The best time to apply a hack is during an update. Let this be a lesson that everything needs to separated.There cannot be one issue that affects every user of microsoft. IPhone hard to believe this was not a hack because they would first release the update in a controlled situation.And then if things went well , they would release it
You think today was a zero day kind of situation?
I went to a hospital Emergency Department the end of June and their system went down for 4 hours. Every single thing had to be written down. It was bizarre
Not that bizarre. My local hospital fully computerized the charts only about 12 years ago.
WHY are our systems so vulnerable that if there's an outage in just one company, so many things go down within a whole continent? That's just crazy!! It's is a recipe for a major disaster that's most likely just around the corner. Too many vital services depend on one internet company.
Reply
Most technologies are intertwined. Window/Google are major companies that are used at every company.
It's not like literally all Windows computers bluescreened. Just the ones using this weird enterprise cybersecurity program that has kernal access for some reason. This stuff was basically malware before the big crash.
It really did a crowd strike 🥁🤓
No one tested the update before release.
And you believe that (lie)?
@@ValeriaM1983How can we not? You believe this is the first time?🙈
To those PC/laptops the best option is to disable auto update, or disable it for a month. Wait for the news if the dust has been settled.
I don’t usually test my code, but when I do, I do it in production!
Too much control for one company a result of the mergers and monopolies.
This is just a testament that WINDOWS is the operating system of choice for productivity.
Payday was supposed to be today but now theyre saying Monday
My Xbox not working bruh wtf
Ark Solvers Cyber Security is one of the best IT companies in Miami. The team is top notch 🎉
(A) It is not a Microsoft event; (B) It was apparently an upgrade to Crowdstrike software. It seems to me the fault is at Crowdstrike. It is well-known that software developers do not test every possible fault in their software. Given that, why was this software upgrade circulated so widely? Why wasn't the software tested in a more restricted area first? It seems like the height of irresponsibility to upgrade the software throughout the world without adequate testing. Are we saying our chief security company Crowdstrike is not up to the job?
I don't think we know whether there is a vulnerability in the Microsoft software which is a contributing factor. My view is that the two companies have shared responsibility, unless proven to me otherwise.
@@GH-oi2jf - Nonsense. The responsibility is solely with Crowdstrike as the security company that can't even bother to test its upgrades properly.
It was a badly written, obviously never tested properly, KMODE driver. (Kernel Mode) Just say it, dude. He isn't the only 'cybersecurity expert' living on this rock.
This is why I am not connecting my PC to the internet just yet while i stay connected using my Android phone. I can still use it offline. Also just to be safe, there might be hackers who would take advantage of that situation.
These guys are too professional to be messin up like this
If people think that was an accidental outage, They are firmly mistaken
Skynet went live.
Skynet is a China based company and has been live for awhile. Comforting, no?
This is what happens when you have a monopoly over any market. When you mess up you ruin everything.
That guy said days or weeks and we were up same day…
Doesn’t matter it only proves how vulnerable we are today the world can be shut down within a minute. And they want to be rid of cash .No way.
this will be the day when they change the protocol from mass update to section update/verify and then move to the next section.
Someone forgot to test the software change before it was deployed!! This is why you need software quality assurance.
"The system had a conflict with Windows Operating System"..... FFS does crowdstrike not test their code? Pffft pathetic.
It’s just like MS making the public it’s beta testers to. They fired their QA team around the Windows 10 period. Good thing I left for Linux.
I think someone was trying clock off on time that day and just decided to skip testing.
What about hospitals and pharmacies?! 😬
Oh, yes, they’re affected too. My hospital uses Meditech - we had no issues. I believe anyone that uses Epic is in downtime.
@@Airraca That is horrible. We are altogether too tech reliant!
Entire healthcare systems are down. Patient appointments cannot be rescheduled right now. We can call out to patients but they can't call in. Imagine waiting for lab & MRI results & needing medication refills and the nurse calls & you miss their call & can't call back!! Some patients procedures are also being cancelled because everything is being written by hand slowing down the process & going back to old school charting. Appts are cancelled for less risk of medical error 😵💫😰
they should prepare their lawyers and pay checks the lawsuits are coming.
More nauseous effects from mainstream media
What is the nationality of the company or the employee that did the mistake at crowdstrike?
I have 10 bucks on the programmer being an indian.
Basically they didn't test the software update
Wonder if this is a test run for the November election.
I thought the same thing. LIke, what would happen if this outage had affected voting machines, power grids, and other infrastructure on Nov 5? Also, with "all hands on deck", who would have time to go vote with this hitting the fan at work? Very unlikely that this was simply "an accident". Sort of like the AT&T outage earlier this year. They said it was a glitch but then a bunch of customer data (including mine) got leaked. Can't tell me this was an accident :)
yall are crazy, it's confirmed to be caused by a major software error from a security update
@@MHPAM sort of like the AT&T outage earlier this year that was supposed to be a networking glitch that actually turned out to be a data leak. I’m an AT&T customer that was notified a few weeks ago about my data along with millions of other account holders, data being stolen or leaked. Funny thing when I asked AT&T to send me a report of what part of my data was leaked they sent me a report that was incomplete. I have my doubts this crowd strike situation was just a simple error.
CrowdStrike Holdings, Inc. is an American “cybersecurity” technology company based in Austin, Texas.
CrowdStrike - Wikipedia………….
Basically an American Cybersecurity company called “Crowdstrike” struck down the world-wide IT systems! 😢
3:56 So Spirit Airline customers basically rioted, but not Delta’s. Must be some sociological concept that can be explored.
Then why aren't they telling us exactly WHAT that problem is? I am hearing a lot of empty words.
Was the Crowd Strike update written by AI???
probably
Or a very, very cheap indian.
Where is the AI management now?😂
a clash between Microsoft & Windows
How sure that the issue was not intentional or not an economic sabotage?
It didn't crash then, it prevents them from booting.
Funny 100% secured!
How? They didn’t tested on their env’t ?? This is a failure for CRWD 😢
They are lying
Crowd Strikes stock is about to go into a recession. 😆
Today it will decrease. It will go back up. Certainly not anywhere near a recession, two consecutive quarters of value.
@@doloreschansey9556 It was simple sarcasm.
It went down in the early hours, but it has spiked back up in the last few hours. Market traders making a killing right now!
@@CaptainMarvel007 And that was part of the game plan. Good for them.💯
2:31 “...they test, and they test, and they test in all different environments...” At this point, maybe *fire QA* ? If they test this much and let something like that through... then what is the point of testing?
You are suggesting that missing one serious defect after yesrs of delivering trouble-free software implies that they should stop testing their software. That doesn't make any sense. They will study the failure in depth and decide how to make improvements to software quality assurance.
Im suppose to leave back to Cali this sunday from Atlanta Delta. I hope i dont run into no trouble man
Weeks ?
Thankfully it didn't crash my computer. but still, this is a Very serious issue that School Bus Transportation Alex, INC. will be aware of if they existed and saw that on the news and they'll call it a serious concern
how the hell if a pc is not online or dont have connection to the internet will download & install the crowdstrike update ? he is wrong guys dont listen to him
We should believe all CEO's.........
Simple...
This is a daemon...
And the triggers are "Arrival" and "Departure."
The blue screen of death uhh...worldwide uhh..Gods favorite color is Blue..huh is he trying to tell us something?
This was a cyberattack updating doesn’t take that long. They just do t wanna scare everyone
That or it was deliberate and this is all smoke in mirrors. Hard to believe given the loss these businesses will suffer today.
The fix is a 5 minute fix but the computers now don’t have internet connection so the only way to fix is for someone to go in safe mode with admin perms, and potentially bitlocker codes if applicable and remove the bad update.
I’ve been dealing with it all morning, issue is companies all have thousands of computers, their on site it team simply can’t handle the overwhelming amount of computers that are potentially down
This was know cyberattack. It sound like a 💩 woke DEI QA team who didn’t understand you don’t push development code into production.