Why do we celebrate incompetent leaders? | Martin Gutmann | TEDxBerlin
Вставка
- Опубліковано 22 тра 2024
- Management historian Martin Gutmann challenges us to rethink what great leadership looks like. While we tend to celebrate those with a proclivity for action and brash words, great leaders are often precisely those who don't need to generate excessive noise or activity. To make this point, Gutmann draws on contemporary research and historical examples, including the famed but disaster-prone Ernest Shackleton.
Martin Gutmann is a speaker, author, and researcher interested in how the past can shed new light on contemporary issues. He is a professor at the Lucerne School of Business, Switzerland. His most recent book is The Unseen Leader: How History Can Help Us Rethink Leadership: www.martingutmann.com/unseen
Martin has a Ph.D. in history from the Maxwell School at Syracuse University, USA, an eMBA from IE Business School, Spain, and higher education teacher’s training from Harvard University, USA and ETH Zurich, Switzerland. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at www.ted.com/tedx
I’ve worked in IT my entire life, the people who’s infrastructure takes a dive and they end up pulling an all-nighter are celebrated, but if your infrastructure is always consistently working and there’s never any drama, you’re somehow ignored and treated as just an extra body when you’ve been the most reliable person there.
💯
You can always do a controlled failure and report it as a major win.
100%
💯 true.
haha.. similar to my experience.. We did the job so good that there have been no major issue, but we have been requesting for additional member due to overload.
Then somehow other branch with half of our workload and troublesome performance would get the approval to hire new member. 😅
_Nobody ever gets credit for fixing problems that never happened._
I remember one of the prominent scientists in government saying this about the obviously very expensive measures during the pandemic: "there is no glory in prevention (of harm)". He probably wasnt the first to say it, but it was very fitting to the ongoing discussion.
Slightly unrelated, but it's the same reason that most reviews for businesses and products are negative. If something worked, you have no reason to take note of it. If you had a negative experience, you want to tell everyone. Problems are louder.
old tale my mom used to tell me:
An emperor's son was sick, so he called the best doctor in the kingdom. While the doctor was treating the prince, he said that although he was indeed very well known, his brother was a better doctor. The emperor asked why he never heard of the brother. The doctor said: Because he taught people how to avoid getting sick, so nobody ever gave him credit for anything.
Even further, people often get criticised for taking preventative action when a problem then never arrives.
"When you do things right, people won't be sure you've done anything at all"
So profound!!!
Good point of view
A leader makes things happen by convincing people to do things. Is it the leader's fault that their group is incompetent? I think that's dubious at best.
The best leaders are also the best people for the job, but if they can't lead, they end up doing the whole job alone. It is better that the most incompetent person lead the best people to work together, if (s)he is good at leading.
Nice one, tq 👌🏽 🙏🏽
Seriously!
The end message is why my favorite Einstein quote is "a clever person solves a problem. A wise person avoids it in the first place"
And a smart person realizes that people who are not experts in your field do not understand the problem, the solution, or the prevention, and thus its your job to make them aware of this and sell yourself. You can be 10/10 at your job but if you're 3/10 at selling yourself you're gonna run into issues.
to summarize as
better to prepare and prevent than to repair and repent
@@kampanartsaardarewut422 eloquently said. You are clearly someone of great wit and sagacity. 😎
Is that survival tactics
Like avoid, just avoid the problems.
😮
@@nikhilPUD01 No it means you take steps that ensure the problem doesn't happen in the first place.
Lessons we learned:
- speak more no matter what you say
- walk around confidently
- always acting like you are needed urgently and always on calls
- paint everything as a crisis
👍🏻 thanks for the promotion
That was depressingly logical.
^^ Seth is what sheep would look like - followers in this society are overpopulated 😂
@@jaslavie you know, in my experiences, only people who don't live well feel the need to call others sheep so they can justify themselves not making it in a strict social hierarchy (income, degree, wealth). That's almost invariably true. But hope that's not you. Cheers
ive been under leaders who paints everything as a crisis or always wants things urgently. They burn people out in 1 to 2 years, and a few months for some.
The challenge is how long can you do that - even if you are promoted, at some point that success is likely to feel hollow - I guess unless you go full delusional that you are what everyone tells you :)
I have run several factories in the last 30 years and can't count the number of "action oriented managers" I have encountered (especially in sales). Invariably I have taken over under-performing production lines and been told that making the workers "work harder" is the key to success. After a year, or sometimes more, when the numbers are up, I have to explain that making people's jobs easier has been the key to the change.
This is the basis for organizational behaviour. Making people's lives easier and better makes them work better and provide higher quality product.
I wish my last job understood this
Reduce twists steps and turns as they say in McDonald's land
Something taught to me a long time ago: “Don’t confuse effort with results.”
Gotta be more specific here, because effort is pretty meaningless without results, and results are still results no matter the effort.
@@obliviouz
Well, that's kind of the issue: the mentality that effort, without results (or, at least, without *recognizable* results), is counted as "meaningless". In other words, people treat it no different than not trying at all. This is why we often see unsuccessful people struggling with disability, mental health issues, homelessness, unemployment, etc. given the ever so unhelpful advice, "well, if you just _try,_ then maybe you'd succeed." It assumes their situation arises from them *not* trying. There are an awful lot of people who try very, very hard, but _still_ don't succeed. There are people who must spend all their effort on a daily basis merely to tread water and keep themselves from going under. They have nothing to spare to "try harder".
But the attitude of "if you're not succeeding, you might as well not bother" plagues modern society and paralyzes many people. And then, "results" doesn't distinguish useful results from just spinning wheels. How many workplaces and employers are obsessed with employees "looking busy", even if not doing anything productive? "If you've got time to lean, you've got time to clean." That's a common trite, vacuous saying in workplaces. The problem is that too many people, particularly those in positions of authority and supervision, fail to comprehend that _downtime_ and _standby positions_ can *also* contribute to productivity. Well-rested workers are, plain and simple, more productive than overworked ones. Thus, "conserving effort" and "strategic application of effort" can yield greater results than reckless application of effort. Having extra workers whose *job* it is to be _available_ to step in when needed and *not* occupied with busy work to fill their otherwise empty time, is more productive than shoving frivolous tasks onto them.
@@omargoodman2999 Yeah I'm sorry but effort that doesn't lead to results IS absolutely useless. You ever try to feed a family on "effort"? I don't assume that lack of results come from not trying: I *plain do not care* because it doesn't matter how hard you try if you don't achieve results.
To use your example, "downtime and standby also contribute to productivity" - you're exactly right: it's the fact that they contribute *TO PRODUCTIVITY* (end results) that makes them valuable. Results are results. Long-term, and not immediately obvious results are still results, not merely effort.
great - yes, effort matters, not only results..
@@NithinMWarrier Ever try to feed your family on "effort" alone? "Effort matters" is a great motto for losers who can't achieve anything.
An old upper management I once worked for said "Many times you don't know what jobs a good manager does until they don't do them."
Had a supervisor who talked a lot with our team lead, did not support the team in any way and was only talking down to us to repeat what team lead already told us. She got promoted and I was puzzled why. I realized then exactly that, people who make noise and appear to be busy get rewarded, even if they had done nothing for the team.
At least the promotion got her out of your way.
It's not only about leadership.
Any good professional will make his work look easy to an outsider.
Indeed.
I used to work in industrial robotics and oversaw several cells, providing preventive and diagnostic maintenance for several robotics systems. Sounds technical, but it wasn't that bad, really.
Anyway, I used to regularly get in trouble because it never appeared that I was working, and everyone thought I was slacking off. The reality was that I took my preventive measures seriously and didn't cut corners with any on-the-spot maintenance. I also had a great partner who always backed me up. As a result, things rarely broke down, and when they did, we were often able to implement an easier fix than if we let things degrade too far.
When I explained these things to my supervisor, his answer was, "Yeah, but you have to think about appearances..."
Give me a break.
@@thebestbelmont4273 God do i despise the word 'optics'.
@@thebestbelmont4273 thinking about appearances and not the competition is a recipe for failure.
@@DigSamurai Couldn't agree more
@@thebestbelmont4273
Management mantra: Visibility.
If upper management don’t know you then you are slacking.
This describes perfectly my 37 year career both with the Government and Contractor business I was in!!!!! When my company picked internal “Leaders” to speak at our leadership symposiums for the last 15 years, they picked people who were part of the root cause of a major issue who were then flooded with resources to become the “hero” to get through the self imposed crisis. Haha, ANYONE with unlimited support can get through a tough issue….most people don’t even stop to think about why the issue happened in the first place and who are the real leaders who consistently prevent them!
Last Christmas we celebrated both a step-change reduction in lead time to market AND the wonderful effort spent firefighting quality issues at a lead customer. The presentation was so smooth I have no idea how many people understood both were the result of squeezing QA to the point they couldn't do their job anymore.
Roald Amundsen is by no means forgotten in Norway. This guy Shackleton on the other hand is someone I barely have heard about.
Shows you the power of the Anglo Anerican media circus where they dominate so much of the global headlines. Marketing, Brands and advertising rules and wrongly drives so much of global trade.
The main story Shackleton is famous for is the one where he left the survivors on Elephant Island promising to rescue them, and did, returning 137 days later.
@@TheLRider How much larger is the population of "Anglo" countries?
@@tuckerbugeater?
@@tuckerbugeaterAnglo American population in comparison to world's population? Relatively small. American culture, big. There are a few countries, which have still an own film industry of relevance. India, France, China, Russia are the most important one.
There's a Chinese saying (I know...how cliche, but this one is real...) -- "the skilled warrior achieves no spectacular feats" 善战者无赫赫之功. Some competent leaders achieve wonderful results but just don't make enough noise to be noticed.
Me!! That’s me! But sadly as I’ve discovered, the modern work place paradigm requires self-celebration and narcissistic marketing! Sadly when you are a highly able / successful leader with humility, you are taken advantage of and people take credit for your achievements.
We live in an era of celebrity and not just that, celebrating stupidity. Look at Trump, look at the Cardassians, look at glitzy pop cultures fascination with glamour over musical talent etc etc.
But I still can’t be anything but who I am, so people like me need to find a way to survive this environment without losing their integrity!
@@thelesserzdoctor2345 Kudos for living your values! The good thing is those external metrics for success aren't the only thing that matters in life. People who say nice (or honest in this case) people finish last don't know where the finish line is😋
@@thelesserzdoctor2345 I can relate to your situation. The best thing to do over here is stop caring about "noise" altogether. Appreciation is noise in today's age, as it is mostly fake. People appreciate others thinking they'll do the same when it's their time, that's all there is to it. I have learnt to compete with myself and have learnt to be recognized by God and the universe. Maybe the last bit isn't too appealing but trust me, when the majority has a "herd mentality", you can only look up to God for guidance, appreciation, competition and inspiration.
Alexander the Great is known, the people who died for his idea to conquer the persian empire are not. So you gad to be at least in the rank of a general to get a piece of the pie after Alexander's early death
@@TorianTammas Everyone knows Alexander today, but Alexander knew which of his generals were worth knowing and respecting. The point being - people choose whether they want to be known for their achievements today, or whether they would like to be discussed in the future. In Alexander's case, the two coincided. Today, you will be remembered anyway because your videos will not be deleted unless someone reports on them.
This was exactly what I needed to hear. My boss is asking for a report on staff morale, which I've told him repeatedly was low, and I've been resistant to doing it. I now know why. I've talked to him about it before to head off problems, but he inevitably ignores what i say, until the wheels come off. I'm exhausted. I think he doesn't realize how low my morale is as well. He dismisses people who are steady and reliable for those who make "busy work" for others to do to make themselves look good. This talk helped me to figure out how I want to address it again with him. Thank you, I need it.
Good luck. Be cautious how you report it back. When ppl ask for things like that, they often want to hear the things that are re assuring them they are doing the right thing. Try and present the data without personal impressions on what is going on. 48 Laws of Power is great book for office politics
❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤
@@inesvetinparadise9715 Thank you.
People tend to shoot the messenger, especially when he brings bad news they don't want to hear. Management has often sand in the ears; this happens when you put your head in the sand.
Best of luck, please let us know how it goes.
His river example makes me think of soldiers we celebrate.
We fixate on extreme examples of heroism but ignore the smaller things that made a huge difference.
The men responsible for maintaining food and ammo to frontline troops are often forgotten but were invaluable.
American logistics and british intelligence are what won the second world war, but the credit goes to the soviets because stalingrad is quite legendary
This makes me think of our political leaders.
Yes! Just about all of them.
true, they have to be like this, to be promoted. in my opinion it is a cultural fallecy of thinking.
The "noise" aspect is a variation on Dunning-Kruger. Someone who knows a little bit about a subject tends to publicly exhibit more confidence WRT that subject. Someone who genuinely knows about a subject tends not to seem particularly confident. They're not loud. They tend to be quietly confident and genuinely make it all look easy. The clueless think it's easy because they genuinely don't know just what they're getting into.
When you know about Dunning-Kruger, it changes how you behave and what you look for.
Not necessarily. A bias for action, or at least the abiity to take action in the face of a hard challenge is indeed a skill. The curse of management is having to take decisions based on incomplete information. That needs a certain amount of trust in one's ability to work things out along the way. Of course, the higher you climb, the more you have control over the tools which help you overcome such problematic situation, over the people and processes that are in place to help you.
I have seen a number of people, among them a few so-called "high-potentials", climb the career ladder around me, and rarely undeserved. They all had one thing in common: they would not shy away from taking on tough challenges. In the end, what is important is that an organization evaluates its leadership candidates honestly, and sorts out those who fail to deliver on their confident claims. That's how you get strong leaders, and you need those once an organization reaches a certain size.
When I was younger, I was obsessed with polar explorers. I'm going to say that definitely Roald Amundsen is underrated. He also grew up in the northern part of Norway and truly understood how to survive in the cold extremes. The incompetent leader he should be contrasted with is Robert Scott, the Englishman, whom he beat in the race to the South Pole. Scott tragically died along with most of his team because of impatience and poor planning. Amundsen's entire team lived and succeeded. As to Shackleton - he may have lacked judgment in planning but damn, when the crisis came, he was amazing. His story is one of incredible courage and fortitude. I would want to be with him in a foxhole. I'd just want Amundsen to be the general leading the troops so I wouldn't be in the foxhole in the first place.
There was an old saying I heard once that if you wanted the best planning and preparation so that there was minimal risk of things going wrong, you wanted Amundsen in charge. If things still went horribly wrong, for whatever reason, Shackelton was the guy.
"Never confuse motion for action" - Hemingway
In life and leadership, we often mistake noise and drama for true capability. The allure of dramatic stories and visible action can overshadow the quiet, steady work of those who plan meticulously and avoid crises. Effective leaders are not those who constantly battle emergencies, but those who prevent them through careful preparation, deep understanding, and thoughtful execution. True success often appears effortless because it is the result of rigorous behind-the-scenes work. Therefore, we must learn to recognize and celebrate the quiet, diligent leaders who create stability and guide us smoothly through challenges, rather than those who thrive on chaos and spectacle. The best leadership often goes unnoticed because it is proactive, not reactive.
Touché!
🫡
That’s cute. Care to cite your source, because you obviously didn’t write that. It’s either either stolen from someone else or generated with AI
@@EchoMountain47
You generate the same or better than this with AI and post. Best output is important.
@@kishoresoma6534 if you’re going to comment, use your own brain and tell people what you think. Anyone can ask ChatGPT to write a comment for them. Meaningless
I'm an anesthesiologist, and we value those who never run into problems. As a profession, we have this mindset of avoiding problems in the first place and look down on those who can "fix problems" but keep on running into new ones to fix.
As a potential heart surgery patient I agree
One of the best TED talks I heard so far. As an IT specialist, I often had to present the problems I solved to my boss in a more dramatic way, even if they were relatively easy to resolve. After some time, I requested a pay raise and received a 10% increase. Now, I’m preparing my reports for the next six months to request another pay raise. It's unfortunate, but this is the reality of how management often thinks.
“Unhappy is the land that breeds no hero!
No, Andrea....unhappy is the land that needs a hero.”
― Bertolt Brecht
Thank you for sharing. 🙏
I knew about Amundsen since age of 9. Today I learned about Shackleton.
May I ask where you were educated?
Yes! I believe here in Ukraine a few people would know about Shackleton, but we hear about Amundsen a lot throughout our school program.
Likewise. Knew of Amundsen since childhood (educated in the Soviet Union) and never hears of Shackleton. Must be the Anglo-Saxons' arrogance - celebrating only their own and overlooking heroes from other countries. ))
Same in slovakia
The business world needs to hear this
Need to, but will never listen because they need to act like they know it all.
This makes so much sense looking at all the psychopaths, sociopaths, and narcissists at the top
"We confuse a good story for good leadership." So true!
This is such an important Tedx Talk. So spot on. We need to hear this, as a society.
Reimagine leadership... "Ignore the captains of crisis" (um, Putin, Trump, etc, etc, etc)... "Celebrate those who mitigate, rather than promote drama"...
We ought to know who to vote for after watching this, but some will still prefer Shackleton.
Oddly, I’m not seen any Amundsen characteristics in either presumptive candidate.
This is a great talk. Loved it! Truly great leaders don't set out to want to become great leaders. They are always in pursuit of a higher purpose bigger than their own self needs and tend to be both authentic and empathetic. This combination leads to leadership in its truest form. These kinds of leaders quietly create positive working environments for their teams, encourage new ideas and innovation, and tend to know how to inspire their teams into action.
4:55 An analogy in baseball is one of my pet peeves. It's the outfielder who dives and makes a "fantastic" catch. Disregard the team status if the catch is missed and everyone is scrambling. Contrast with a better outfielder who knows from experience, either general experience or related to that specific batter, who sets up in a better location and makes an "easy" catch. Unfortunately, the better outfielder doesn't make the highlights video, the evening news, or a photo in a newspaper or magazine.
It's why moneyball works. Takes the drama out and let's ability shine
Its the same concept as a road, or a powerline, or even a powerplant. Leadership is a type of foundation like infrastructure, you only notice it's existence when it fails.
Shakleton was admired for his recruiting tactics and overcoming adversity. Hence the self help books praising him!!! One of Shackleton's most famous recruitment ads for the Endurance expedition read:
"Men wanted for hazardous journey. Small wages, bitter cold, long months of complete darkness, constant danger, safe return doubtful. Honour and recognition in case of success."
People like Shakleton are also necessary. Ones who are beyond algorithms, who get more meaning out of experiences than the set "end goal". The aim was to reach some obscure part of a polar ice cap, or maybe chart a route but he ended up having an adventure. Not saying that that is better than someone who actually completed doing what he planned to do, but the adventure sounds more fun. The issue is people tend to follow blindly instead of actually thinking. If more people do something, then it gravitates more and more - that is the "common consensus".
Boring is boring, but it works impeccably. Adventure is exciting but it fails to get to the point. Is there a middle ground?
The meticulous planning, understanding currents etc - sounds like algorithms in action. The latter sounds like a child waiting for a brain freeze. Balance is key, but because of impatience, we hardly get to see that in the real world.
I think thats Amundsen.
Also just realized that his leadership failed in the recruitment also. Who do you think responded to this ad? Was it the experienced and highly competent? No, because they recognized from the ad that he was going to be a poor leader. The ones who responded were probably those without enough experience or insight or good judgment to recognize the early signs of a probable disaster in the making. So Shackleton likely set up the poor end result right from the beginning …. (if he truly posted this ad. apparently it is historically uncertain.)
ngl that looks unprofessional lol i dont think an experienced seaman will respond to that ad
This is just brilliant. I started as software engineer in 2012, right out of college. Initially for few years, I was really confused to see people being promoted whom I thought would be fired. over period of times I figured out what exactly is happening.
Well articulated, I could relate to it, so true
What a wonderful Ted talk. This is sooo true. Actually, it doesn't apply only to leaders, but to all professionals I would say.
I just had this conversation with one of my mentors. They love Shackelton's ability to shift focus from his hubris to his care for his team. He wasn't initially celebrated for his failure, while Falcon was even more celebrated for a graver Antarctic journey that led to he and his team not succumbing to the journey. Need more books about Amundson.
It's tricky because leadership, by definition, is an active process. One has to take the initiative. Distinguishing this signal from the noise someone might be making is the key.
Great talk.
My Dad was the role model for me. He was a great leader that empowered his staff. This is back in the 60’s and 70’s.
This is what i saw at all workplaces in my career.... While i worked hard, but quiet and efficient, i always had co-workers that always complained, needed a long time for projects and always talked how hard he is working while using every opportunity to talk to people or the boss... They get promoted and you get fired. And i saw the most incompetent people in leadership positions at all my workplaces
Holy mackerel, this was the talk I needed to help me get through this workday and then look for a new job with an organization that doesn't reward and celebrate "dynamic" clowns. Thank you for saying what desperately needs to be said!
You won't find such organization. Everywhere you go, you'll find that extroverts and incompetent by "self-confident" clowns are celebrated
This is oddly comforting as someone who feels very overlooked and taken for granted!
Fantastic insight on true leadership.
Winning before having to deal with conflict that was already unavoidable.
The trick I've found is to make "boring management" sensational. I get very loud about "my team is effortlessly productive! They understand the company vision and their place in it so well, I'm practically useless! Look at them be awesome! LOOK AT IT!"
The intense stuff and conflict starts when supporting invididual needs. An engineer wants to move to Product Management, I make it a "crisis" to get them their desired job change. As long as I'm not accidentally dilluded, amazing team who values themselves and trust me to cause them to be heroes, by way of being quietly competent, results.
Which I think is weirdly the best of both worlds. Productivity, be a boring manager, but loud, so your team gets the value of being loud without needing to be conflict causers. People empowerment, be a never-ending captain of crisis. You glean the selfish corporate benefits of being a captain of crisis, but only in a way that empowers your team. You create the conflict that breaks down barriers for them, so they are free to be thoughtful and impactful, and loved/enabled for doing it.
I didn't know about Shackleton, but Amudsen was my dad's hero. He had been telling me about Amundsen's adventures before night sleep. And i am not Norwegian. So, some people are able to see the right qualities! I wish them to be more...
Love this. I've had a lot of egotistical and low intelligence bosses, and everyone suffered. Best wishes
I am delighted that I came across this talk. The question 'Why do we celebrate incompetent leaders?' has been troubling me for a long and I was thinking what can be the reason for that. I felt that the problem was with the current generation but now I know it is human nature and we can always change that.🙂
Two examples currently attracting attention. The D-Day landings. It is universally acknowledged that their succuss depended directly on thorough, exhausting and painstaking staff work. Boeing Aircraft. The names of the CEOs currently at the helm during the company's troubles are well known. Who can name the CEO that built the company into the behemoth that pioneered aircraft such as the 707 and 747?
I think people can self-sabotage with this kind of thinking too - they can feel they aren't special if things come easy for them, even if that "easy" is brought by slow, steady work.
So true!
Incidentally, I read the bio of Roald Amundsen as a teenager some 40 years ago, but because I am not particularly interested in polar expeditions I have not heard of Shackleton until the TV series came out... However, I agree - in Australia we celebrate some British explorers of the 19th century who basically set out from Australian coast poorly prepared and then lead expeditions inland with disastrous outcomes! People talk about them as brave!
Great talk. And a very refreshing point of view.
Social media is a nightmare
If taken wrongly spending time watching non educational content.
Why? I ask because I ... don't know for sure
@@rolandojrbriones3079 or the fact that it can hide your secret exchanges, and possibly make your life implode due to your inability to realise that the grass is not always greener as your secret partner promises, while they are hidden in their basement promising things they can't deliver. This is not my first time but it is the most annoying time as not only did the little basement dweller promise a better life, also while told how old my step daughter was, he claimed her age was older than she was ( paedophilia )
@@lunarious87 employers can judge you on your personal views before your ability to do the job you applied for, to then make sure that they only employ people who will only do the things they ask and have no views as a person
@@cdjtft cool
Brilliant talk!! Most crises can be avoided with careful and deliberate planning- sticking out with the mundane stuff that no one wants to do.
I read “God leadership looks boring” and I was sooo ready to listen😭😂
Incredibly valuable talk. Thank you!
I worked at a factory, where they started with preventative maintenance. One of the managers was very upset, cause he was great at fixing emergencies, pulling in a team to quickly fix the issue. But it quickly became obvious whats better, a planned stop to fix a developing problem, or a catastrophic failure with unplanned stop and loss of production.
Essentially same thing, good leader makes sure it never becomes a problem and works to fix it before it develops, a bad one fix a crisis that been let to develop.
This applies as well to plant maintenance and operation. Every manager and head seems to like firefighting since it raises their profiles. What you actually want is exactly the what the title states. A boring looking dept where everything is running smoothly and decisions are made for the sustainability of the operation. Not a douse the flame and move on method. Same in production, a nice quiet efficient process, everything planned and prepared up and down the supply chain.
I absolutely love this TedTalk!
Thank you!
Dismissing the quiet leaders affects their morale to work. I know how my opinions have often been ignored or overshadowed by the loud voices in the room. Being on the spectrum it is hard to find the support to help you grow as a leader when you have a lot to say that can be beneficial but struggle because you're in the corner of the room not under the bright light.
Thank you for your message! I agree with what you shared. When we are good at anything, we make it look easy.
Martin talk sheds light on the importance of celebrating leaders who prioritize planning and authentic leadership over drama. True success often comes from those who work diligently behind the scenes. 🔍
There is one problem, though: big corporations often exceed the size where a quiet, efficient leader is sufficient. Exactly because it often involves characters with more ego than brains. The quiet, efficient type may be able to lead an expedition to the south pole, but he might not be able to make himself heard in an organization that employs tens of thousands of people around the globe, and has departments that fight among each other for budgets and prestigious tasks.
I've been trying to puzzle how to notice and reward diligence in my organisation because you only have to throw a stone to find problems created by action oriented heroics in middle management. The only metric that counts is total net sales but we don't understand when we do unsustainable stuff that makes it harder to deliver what the customer paid for.
I work for the NHS and believe we continually fall into a similar trap. We celebrate clinically trained persons as leaders and go even further by assuming that certain clinical training creates better leaders than other training. The result is we often have leaders who are in posts because of their education rather than their ability. As a clinically trained person myself I left my profession to develop myself in management and leadership but all too often I am now labelled as a manager and am often overlooked for what I can offer because I am no longer clinical; mind you, even if I were still on a professional clinical register my clinical background is one that is not considered for leadership in the NHS.
I wonder tough.
I once was in a situation of co-leading. I was the careful planner, preparation and detail oriented leader. I was choosing the strategic orientations. But when things did go wrong and I was out of plan B and C, I let another guy step in and lead during the crisis. He was just better than me on the spot. By on the spot, I mean split second decisions under uncertainty.
It worked really well because we both knew the qualities each other had.
Maybe the action oriented leader is good too. It just shouldn't be the first option.
So, so true. Thank you❤
this talk is ON POINT. and needs to be promoted all over ... i have already shared it on my FB ...
Very interesting! Insightful. Thanks for bringing this out.
Great talk. Thanks for sharing. 🤙🏿
These sayings from my country are present across the world, but it's a matter of if these are focused/practised:
'Deep water runs silent.'
'A lot of thunder results in very few rain.' (A barking dog seldom bites.) (Similar saying, but different focus in real life.)
'Empty vessel sounds much.'
So we are taught from the childhood to avoid people who boast much, who shows too much confidence, rather judge by action. But we are a poor country. So we follow world leaders such as America and appreciate people who boasts much, shows confidence. Confidence can easily be faked, confidence is the fool's substitute for ignorance.)
And now we look at theDonald and see a pattern. 95% noise, 5% achievemants (I would not say he did not achieve anything)
Thank you for your illuminating and very timely talk. I think you should travel around the country giving this same talk to as many people as possible between now and the election!
So true .... have seen this happening.
Found the message so relevant and pertinent.
Excellent, thank you!!!
Fantastic talk! This gentleman is very good and knowledgeable.
Bravo, Martin. Excellent talk. Completely turned my understanding of Shackleton on its head-and that is good.
The correct lesson to be taken from this is that you should appeal to these aspects of human nature, while still being competent.
Too many commenters miss this, and I was hoping for tips in the video
This is so revealing to me👏🏽👏🏽
Many Americans instantly thought of one particular "very stable genius" during this.
I've seen this so many times in movie and TV production. The directors and producers who run completely disfunctional organisations for months, only to then deliver a product in the knick of time and at the cost of hundreds of hours overtime, are celebrated and handed awards and press. Those who consistently deliver season after season of reliable entertainment (and really keep the teams together) are usually undervalued and often given titles like "coordinator" or "assistant".
I handle a project at my job for two and a half years; I handle this project alone with no outside support ever.
My leadership would constantly complain about the most minute issues in the project despite not understanding it.
I had amazing KPIs so I was assign to a more important project and my old project was given to 3 people with outside support.
The project is going so poorly I been asked to help the team and by now everyone recognizes what an amazing job I did and those minute complains are nowhere to be found.
This is the core issue I have with encouraging the use if the “STAR” method for answering interview questions. It presupposes the existence of a “situation”.
A few years ago when me and my dad talked about politics and role of single people in poitics he told me the same. "With all those high-profile politicians you have visible problems on the surface. Can you recall the name of the Prime Minister of Switzerland just from the top of your head? Or Norway" In general, when leaders have to be in the stoplight all the time it indicates problems with strategy and direction, which is literally the key task of top level leadership. Countries in the best condition are normally off the news along with their leaders - they just live, work and flourish.
Also in maritime careers, there are some captains who are famous for saving their ships in critical situations while there are probably hundreds of others who didn't get their ship into such situation in the first place.
I’ve known about Shackleton’s story since I was a child, and I’ve NEVER remembered him for his leadership skills. I’ve only known ever known that story as a harrowing ordeal.
Great talk, thanks for sharing. A picture perfect talk about the typical American corporate leadership climate. Well done.
Thank you for this.
I agree with the basic message, and have seen this happen a lot. The fallacy might be caused by our instinctive attraction to stories and a strong traditional narrative, not simply 'action'. A possible mitigant can be to have useful management tools such as KPIs which can help to reveal where effective leadership is preventing issues arising, rather than coping with recurrent preventable crises.
I feel very skeptical from my experience in various fields that the culture of crisis leadership can change but, I like the idea.
This is true to me, no other leader at work work as I do , yet there are bigger pay to the loudest ones and me just filled with more and more responsibilities because I get things done. Somehow I get overlooked on promotions and raises …
Very interesting and true 👌
I am surprised this video 'found me'- popping into a suggested video on UA-cam in my feeds.
I say exactly the same thing to my staff, with your job as leaders and managers is to "MAKE SURE NOTHING HAPPENS. LACK OF DRAMA". SPOT ON.
Very thought provoking speech and engaging speaker. I’d definitely be interested in reading this guy’s books. As a Ted talk’s purpose is to inspire us to learn more about something I think this is a good example.
I have two primary critiques of the epistemology, which aren’t to detract from the talk, which as I said is not meant to be a scientific paper.
The first is it’s thin on proving a causal relationship between our supposed veneration of louder, action-oriented leaders, and catastrophe. We have the anecdote of Ernest Shackleton, but even in that case we don’t know for sure he was venerated because he was a worse leader. (Are there examples of brash, braggadocios leaders who succeeded? We don’t know from this talk.) what might flesh this out is a statistic, like “xyz study correlated ceo success as measured in stock price growth with headlines about them, and found a statistically significant negative correlation”. (Indeed, believe Jim Collins has something like this statistic in Good to Great.)
My second critique is we’re missing a mechanism. And it’s here I think he buries the lead a little. Because if true this is fascinating. But one proposal would be that just like baseball pre-bob-James, we’re trusting anecdote and not stats. He could further propose that in fields where performance is closely linked to legible metrics, we see more quiet,humble leaders get promoted and lauded more often. Which I think is probably something like the truth.
He could conclude by saying we need better measurement, so we’re not lead so quickly astray by the more dramatic story.
Etc etc.
There's a story that went around the web some years ago about a farm hand who claimed he could "sleep in a storm." The moral is the same as this talk. He was prepared; all tasks were done before urgency was needed.
I've been criticized at work for lacking a sense of urgency. My answer is this story, if im prepared, nothing IS urgent.
This is a good one
Best video, thank you.
I see this at my work, I am tired of this.
He is so true. We do praise the wrong leaders.
Super keypoints and am impressed sincerely. I find it important to observe which in some cases enhaces problem solving if exercised properly. Its a sensitive borderline that causes recessive decision making which i do agree is detrimental in any outcome or circumstance. I am safer talking business rather ❤than tackling the scientific aspects. Which definitely keeps me in a tight spot at present.
When I was in the service, preventing crises with teamwork and formal planning, no credit; developing quality training and mission plans, no credit. Be mediocre, allow catastrophe, and ask older leaders for mentorship.
I don’t know why we celebrate incompetent leaders. Look at our voting record here in the US
There is value in the failed stories too! That's my only caveat/criticism of this talk. Overall, I totally agree with the point of the talk. Bring on more boring, stable people and businesses into my life!
i remember a line in the assassins bodyguard.
"boring is always the best"
We literally have an Amundsen in our office. And boy would our office fall apart without him.
It’s the spontaneous action of bravery that make us fall in love with leaders
Very interesting tech talk! Food for thought as a team leader