Great video! 4 more tiny T7 screws, and you can split the Medusa looking thing on top and take it apart. I am talking about the plastic piece with that red gasket. If you want to do that, it is a T7 and you will need a thin extension (or a seperateT7 "screw driver") for the tool she bought. It needs to be about 5 inches long to get down into Medusa's head and reach those 4 screws. Very easy to do if you have taken it apart to this point. Also, if you do it, there is the red gasket and another black one I almost missed because it blended in with the shadows and dust in mine. I took a picture after I separated it, I just don't see a way to upload a picture to this.
This is the ONLY video I could find where it is shown how to correctly place the rubber seals back and how to CORRECTLY PLACE THE BIN BACK so then the filter section does slide back in. Until your video it just didn’t go in, and I was in despair. Thank you! Thank you! 🎉
Actually, it is well explained. Nothing is bulletproof. If someone takes it apart and just thinks a little bit, before go bunkers. Then the demonstration is very useful. I so often watch things like this, because so often there is just some little discovery by a demonstration like yours, that can be super helpful, not running in circles and become frustrated. I smile, I got it working, as your easy talk talked me in just to do it. Yes now he is the Vacuum cleaner that runs in circles again. Thank you very much.
Thanks for the vid! If the grab hold of the two parts of the cone head ( 7:30 in your vid ) and pull you can pull them apart without using pry tools and cause damage. It does take a bit of force but can be done. btw the round filter is the post filter and is not washable.
My experience: If you’re following this video I suggest you do not take the rubber seal off the collection bin. I spent nearly two hours off and on trying to get the bloody thing back on so that the bin flap would stay closed while vacuuming. I just took it to the vacuum repair shop and now waiting for a technician to solve it.
Oh no sorry to hear this happened to you!! As mentioned in this video it is very hard to get and off but if you want to get all the dirt out it’s essential! I think if you suffer from arthritis or anything along those lines this would be a near on impossible step to do (with respect), after completing this clean a few times I managed to get the knack of putting it on and off easier! Did you also try using a tool to push it back in place? (Like I did in this video with a flat head screw driver)
Yes, I used a flat head screwdriver. I neglected to mention I loved your video which was clear and concise and I had no problem with cleaning the parts. 🇨🇦
@@anitaoconnell3611 aww thank you so much Anita for sending your positive feedback all the way from Canada to me in the U.K.!! 💓 take care and all the best 💓
@@allthingsmumlifeUK Hi UK Mum: just wanted to let you know that it only cost $28.00 for the repairman to install the rubber seal. He told me not to take it off again, lol. Thanks again for a great video!🇨🇦
@@anitaoconnell3611 aww thank you so much for letting me and others watching this know! I’m in the U.K. not sure how much it would cost here or if we have a place offering that service, did he recommend how to clean it if you will not remove it? Take care and all the best!
@@allthingsmumlifeUK no, it’s a vacuum cleaner. Dyson is a make of vacuum cleaner and Hoover is another make. We should really call the action “vacuuming” and not hoovering. I think because most people in the 1950’s and 60’s had Hoovers, that the word hoovering came about then.
thank you very much for this video, i didnt know the filter came apart. just a quick note there are some components that i personally wouldnt have submerged but probably a safer way would be playing compressed air into it as that would get the dust out of the crevasses (would need to be done outside) you can get a can of compressed air for electronic cleaning from poundland for £1
Thank you for this super detailed video! I recently clogged mine with so mich fine dust that it refused to vacuum. I was pleasently surprised how easy it is to take this apart! :D
Another video does not reccomend immersing the vac head as it has a motor in it, but other than that thanks for a very well presented how to which really helped me get my dyson going properly again, my problem was that I used baking soda on some doggy stains while it was damp the damp baking soda was about the worst thing I could have put through the vac it was like concrete when it did dry.
OMG I have this same exact problem!! This comment (and video about how to fix it) was quite literally the ONLY reason I came here! Thank you for sharing the problem that brought you here!!!! 🙏
2p and 1p coins are used instead of a screwdriver on the brush head. When prying, don't use a screwdriver, use a strong plastic 'Spudger'. Never metal on plastic.
1:09 - you should not immerse the head in water. That central spindle is the motor and water will wreck electrical contacts in the motor because water leaves deposits when it dries - soapy water more so. You can use 99.9% isopropyl alcohol to clean the head. That will shift dirt better than water and can be used to clean any electronics or electrical contacts because it dries pretty much immediately and leaves nothing behind. Good video though
Thank you for your feedback, this has been noted! This hoover has been washed multiple times submerged in water as per the video and I can confirm I have no motor faults. If it changes I will of course update the video and notes accordingly.
I wish I’d read that earlier, I didn’t submerge mine just put a ran water across the clear plastic cover but now it won’t spin and I need a new head £65
The bit I want to take off is the red ring around the top of the bin. I found the screw inside the bin but when it comes to releasing it from the bit where the white wire goes in, it feels like it’s going to break, even though there’s a screw under there to get the silver nozzle bit off, so it must come off?
You have to remember. Dysons digital motor technology is sensitive. And has sensors. Even without the LCD screen like the v15 and other models the circuit board on the powerhead digital motor controls the vacuum motors performance and the periferies around it. This being said the digital motor has software in that circuit board and is much like a computer and controls a driver. Now the driver inputs from the powerbrush and outputs vary as the powerbrush goes from hardwood floors to carpet due to slight resistance or load this in turn acts as a load sensor and also adjusts the speed of the powerheads digital motor even at the highest setting to meet the needs of the vacuums performance. Now if water enters into the small roller bearings in the powerbrush end and rust and oxidation occurs then the powerbrush can't spin freely which in fact can impair suction performance and if the load is to strong because of grimy water getting past the motor seals the digital motor computer may bypass the powerbrush mode and disable it and flash a yellow code on the LED indicator. Water damages the internal components of the direct drive motor. Best thing is to replace the direct motor. Even though dry you may now have contaminated the bearings in the direct drive motor and it may work for a while until the bearings pile up. Bad idea submerging the whole head with motor in water, even briefly.
Wish I️ had seen this sooner. I️ wiped the brush roller head and submerged it in water and it ruined the brush head motor. I now have to replace it, although only 1.5 years old. Do not recommend following this video.
It's like asking for a Kleenex no matter what the box says. My English friend Susie says "Time to do the hoovering" Or "Now it's time to hoover the dining room. The name hoover becomes a verb, an action.
@@crazymairnonaya8379 No. You are vacuuming something up. Hoover is a brand name that has become synonymous with the activity, the verb, but ultimately the action is vacuuming, not Hoovering.
Swooshing it. You're swooshing it :D . Given that it takes 24 hours to dry before it can be used, again, I might just take a paint brush to mine. I'm waiting for the cleaning of the motor and filter and all the internal gubbins because it doesn't seem to matter which head I have on - it's on and off and on and off and that's no way to get a floor cleaned.
This is good demonstration but I wouldn’t meddle too much with the internal parts, especially those screwed ones. I can see how you can damage the parts with too much poking. I wouldn’t risk damaging mine because there’s a reason why they’re screwed in the first place. Removable parts are enough
But did you see the dirt that collects under all the layer.. a damp cloth does not remove all of the amount of dust under the layers.. can you pin point the exact minute in the video as to what you are referring to wipe clean? So I can recheck :) thank you!
@@vagos696 hi! So to clarify it is the largest floor head (you attach to the hose) that you are referring to? Where is the motor with the wires/electrical parts (as has been said in the comments)in this floor attachment please? Many thanks!
@@allthingsmumlifeUK He is right that there is motor in the gray shaft of the cleaning head shown in the bottom left of 00:40. Is is the shaft that the roller brush attaches to. However, you submerge any electronic device in water with no issue, even a motor, as long as it's not powered. The Great Scott UA-cam channel did a video on this called "Electronics & Water? What could possibly go wrong?"
THE PART YOU CALL A "CYLINDER" PART IS AN ELECTRIC MOTOR YOU DON'T SUBMERGE ELECTICAL COMPONENTS IN WATER ELECTRICAL COMPONENTS DONT LIKE WATER BECAUSE YOU DEGRADE THE BEARING GREASE AND CAUSE INGRESS OF DIRT WHICH CAN CAUSE A SHORT CICUIT AND KILL YOUR MOTOR WHAT ARE YOU THINKING!
Hi! I hope you are doing well!! I didn’t realise Dyson offer a cleaning service for their products?! If it is reasonably priced then I would of course as yes it is too fiddly to clean!! Take care wherever you are in the world 🌍 💓
But why? It's supposed to **do** the cleaning, not **need** cleaning. If it works don't fix it! You just risk damaging it. The filters need washing from time to time and ultimately replacing when it won't stop pulsing with the filters on. And you need to unblock it -- far too often -- if you use it for real cleaning. But if cleaning cleaners is what turns you on, then enjoy!
For anyone watching here and thinking of following this 'guide': Don't put the entire bloody cleaning head assembly in water? There is wiring connecting the endpoint to the ball swivel joint which you cannot guarantee will be shielded from moisture. 🙄
Thank you for your feedback, can you please pin point the minute of the video in reference to the part you are saying not to put in the water? Thank you
@@allthingsmumlifeUK lol we have responded with the exact minute, and yet you still dont know what we are talking about? Again, there is a motor inside the brush head. That is the reason there are 2 pins on top of the head brush piece.
@@vagos696 You can submerge any electronic device in water with no issue, as long as it's not powered. The Great Scott UA-cam channel did a video on this called "Electronics & Water? What could possibly go wrong?"
Very helpful video, but why are you calling it a Hoover? That is a completely different brand. Is this some British quirk, like how some Americans used to say "I need a Kleenex"? It's great when a brand reaches such ubiquity that people begin to use the brand name as a term ("just google it"), but this is an insult to Dyson!! This is a completely different and superior product to an old-fashioned Hoover brand vacuum cleaner... Please call it by the correct name (calling a Dyson a "Hoover" just sounds ignorant) and remove the word "hoover" from the description! And then please re-record over all your audio to say VACUUM! Would you make a car video and call your Honda a Ford all the time!? LOL Also you really need to invest $2 in a plastic pry tool set on eBay rather than destroying your $300-800 vacuum using a screwdriver to pry things off and damage all the plastic!
Yes just like Kleenex & Band-aid etc etc it's using a brand name to describe an item 👏. Can you give us some comparisons of Dyson vs Hoover please, Hoover make some pretty great spot washers & other vacuums these days cos you just sound ignorant ("just google it"). She didn't destroy her Hoover at all please watch the end of the video where its magically not destroyed & working perfectly fine. Also it's called genericization (calling a vacuum a "term" just sounds ignorant) LOL
Great video! 4 more tiny T7 screws, and you can split the Medusa looking thing on top and take it apart. I am talking about the plastic piece with that red gasket. If you want to do that, it is a T7 and you will need a thin extension (or a seperateT7 "screw driver") for the tool she bought. It needs to be about 5 inches long to get down into Medusa's head and reach those 4 screws. Very easy to do if you have taken it apart to this point. Also, if you do it, there is the red gasket and another black one I almost missed because it blended in with the shadows and dust in mine. I took a picture after I separated it, I just don't see a way to upload a picture to this.
Thank you for your helpful comment, it’s certainly worth a try! Thanks again 🌟
Medusa! haha I love it.
Thank you for such a helpful explanation. One thing which I would recommend as very useful for cleaning the nooks & crannies was an old toothbrush.
This is the ONLY video I could find where it is shown how to correctly place the rubber seals back and how to CORRECTLY PLACE THE BIN BACK so then the filter section does slide back in. Until your video it just didn’t go in, and I was in despair. Thank you! Thank you! 🎉
Chuffed my video could be of help!! 😃
Thank you for your positive feedback and take care ☀️
Actually, it is well explained. Nothing is bulletproof. If someone takes it apart and just thinks a little bit, before go bunkers. Then the demonstration is very useful. I so often watch things like this, because so often there is just some little discovery by a demonstration like yours, that can be super helpful, not running in circles and become frustrated. I smile, I got it working, as your easy talk talked me in just to do it. Yes now he is the Vacuum cleaner that runs in circles again. Thank you very much.
I was watching this video to try to get that tricky seal back in and i got it! Thank you 😊
Great job! glad I could help!! This is one tricky hoover to clean! 🧼
This video was very easy to follow. Great instructions. I was having suction problems and I am very happy that it was such an easy fix. Thank you.
Glad it helped! 💞
Thanks for the vid! If the grab hold of the two parts of the cone head ( 7:30 in your vid ) and pull you can pull them apart without using pry tools and cause damage. It does take a bit of force but can be done. btw the round filter is the post filter and is not washable.
Thank you for this advice! Just saved me a LOT of time (and possibly damage)
My experience: If you’re following this video I suggest you do not take the rubber seal off the collection bin. I spent nearly two hours off and on trying to get the bloody thing back on so that the bin flap would stay closed while vacuuming. I just took it to the vacuum repair shop and now waiting for a technician to solve it.
Oh no sorry to hear this happened to you!!
As mentioned in this video it is very hard to get and off but if you want to get all the dirt out it’s essential!
I think if you suffer from arthritis or anything along those lines this would be a near on impossible step to do (with respect), after completing this clean a few times I managed to get the knack of putting it on and off easier!
Did you also try using a tool to push it back in place? (Like I did in this video with a flat head screw driver)
Yes, I used a flat head screwdriver. I neglected to mention I loved your video which was clear and concise and I had no problem with cleaning the parts. 🇨🇦
@@anitaoconnell3611 aww thank you so much Anita for sending your positive feedback all the way from Canada to me in the U.K.!! 💓 take care and all the best 💓
@@allthingsmumlifeUK Hi UK Mum: just wanted to let you know that it only cost $28.00 for the repairman to install the rubber seal. He told me not to take it off again, lol. Thanks again for a great video!🇨🇦
@@anitaoconnell3611 aww thank you so much for letting me and others watching this know! I’m in the U.K. not sure how much it would cost here or if we have a place offering that service, did he recommend how to clean it if you will not remove it?
Take care and all the best!
Thanks so much, worked along with you this morning and helped a lot.
You're welcome! 🤗
I worked at Dyson from 1995 to 2002 on the production line and one thing that was absolutely drilled into us …….DO NOT CALL IT A HOOVER !! 😂
Haha but why?! It is a hoover? 😅
@@allthingsmumlifeUK no, it’s a vacuum cleaner. Dyson is a make of vacuum cleaner and Hoover is another make. We should really call the action “vacuuming” and not hoovering. I think because most people in the 1950’s and 60’s had Hoovers, that the word hoovering came about then.
I found it helpful but the hoover amused me as we never Hoover we just Vacuum I would dare to say that we don't even Dyson it. lol
Thank you. I took mine apart and was having a small breakdown trying to get it back together.
thank you very much for this video, i didnt know the filter came apart. just a quick note there are some components that i personally wouldnt have submerged but probably a safer way would be playing compressed air into it as that would get the dust out of the crevasses (would need to be done outside) you can get a can of compressed air for electronic cleaning from poundland for £1
Excellent video! Very clear and concise explanation. Well done!!
Thank you for this super detailed video! I recently clogged mine with so mich fine dust that it refused to vacuum. I was pleasently surprised how easy it is to take this apart! :D
Another video does not reccomend immersing the vac head as it has a motor in it, but other than that thanks for a very well presented how to which really helped me get my dyson going properly again, my problem was that I used baking soda on some doggy stains while it was damp the damp baking soda was about the worst thing I could have put through the vac it was like concrete when it did dry.
OMG I have this same exact problem!! This comment (and video about how to fix it) was quite literally the ONLY reason I came here! Thank you for sharing the problem that brought you here!!!! 🙏
Excellent demonstration of the procedure . Very detailed 👍
2p and 1p coins are used instead of a screwdriver on the brush head. When prying, don't use a screwdriver, use a strong plastic 'Spudger'. Never metal on plastic.
Great video! Accidentally the little plastic door popped and is separated from the bin. Can u give me an idea how to put it back ?
1:09 - you should not immerse the head in water. That central spindle is the motor and water will wreck electrical contacts in the motor because water leaves deposits when it dries - soapy water more so. You can use 99.9% isopropyl alcohol to clean the head. That will shift dirt better than water and can be used to clean any electronics or electrical contacts because it dries pretty much immediately and leaves nothing behind. Good video though
Thank you for your feedback, this has been noted! This hoover has been washed multiple times submerged in water as per the video and I can confirm I have no motor faults. If it changes I will of course update the video and notes accordingly.
I wish I’d read that earlier, I didn’t submerge mine just put a ran water across the clear plastic cover but now it won’t spin and I need a new head £65
The bit I want to take off is the red ring around the top of the bin. I found the screw inside the bin but when it comes to releasing it from the bit where the white wire goes in, it feels like it’s going to break, even though there’s a screw under there to get the silver nozzle bit off, so it must come off?
Excellent video, very helpful. Thank you.
Thank you
I just saved $80 bucks 🙂
You have to remember. Dysons digital motor technology is sensitive. And has sensors. Even without the LCD screen like the v15 and other models the circuit board on the powerhead digital motor controls the vacuum motors performance and the periferies around it. This being said the digital motor has software in that circuit board and is much like a computer and controls a driver. Now the driver inputs from the powerbrush and outputs vary as the powerbrush goes from hardwood floors to carpet due to slight resistance or load this in turn acts as a load sensor and also adjusts the speed of the powerheads digital motor even at the highest setting to meet the needs of the vacuums performance. Now if water enters into the small roller bearings in the powerbrush end and rust and oxidation occurs then the powerbrush can't spin freely which in fact can impair suction performance and if the load is to strong because of grimy water getting past the motor seals the digital motor computer may bypass the powerbrush mode and disable it and flash a yellow code on the LED indicator. Water damages the internal components of the direct drive motor. Best thing is to replace the direct motor. Even though dry you may now have contaminated the bearings in the direct drive motor and it may work for a while until the bearings pile up. Bad idea submerging the whole head with motor in water, even briefly.
Wish I️ had seen this sooner. I️ wiped the brush roller head and submerged it in water and it ruined the brush head motor. I now have to replace it, although only 1.5 years old. Do not recommend following this video.
Oh dear 😮
Yap king pls going king of yap
It’s hilarious that you call a Dyson a Hoover😂😂😂
It's like asking for a Kleenex no matter what the box says. My English friend Susie says "Time to do the hoovering"
Or "Now it's time to hoover the dining room. The name hoover becomes a verb, an action.
We were brought up in the 70s every vacuum was called a hoover no matter what make lol. I still call it the hoover
You’re ‘hoovering’ something up so hoover it’s called 😂
@@crazymairnonaya8379 No. You are vacuuming something up. Hoover is a brand name that has become synonymous with the activity, the verb, but ultimately the action is vacuuming, not Hoovering.
@@crazymairnonaya8379 yes. I know that.
Thank you for your helpful❤️
You are so welcome! What is your channel again?!
question you put the cleaner head into the water is it going to ruin the cleaner head?
Some viewers may disagree, but it hasn’t ruined the cleaner head for me!
Excellent demo
You're amazing! Thank You🙏😊❤️💯
Very helpful thanks a lot 😊
Swooshing it. You're swooshing it :D . Given that it takes 24 hours to dry before it can be used, again, I might just take a paint brush to mine. I'm waiting for the cleaning of the motor and filter and all the internal gubbins because it doesn't seem to matter which head I have on - it's on and off and on and off and that's no way to get a floor cleaned.
Thank you soooooo much 🤍
No problem my sister! Cleaning a hoover is not fun but glad you enjoyed the video anyway! 😃🌷
I did half of what you did and my machine is still pulsating can you help Darren from Australia
Try the video on why the vacuum is pulsating. Annoying Hey.
Mine has been apart after emptying and trying for 5 days to get it back together...it's stuck at an odd angle and I can't move it now 😢
Sorry for my late reply!! What part is stuck? Perhaps myself or other commenters can help you out!?
This is good demonstration but I wouldn’t meddle too much with the internal parts, especially those screwed ones. I can see how you can damage the parts with too much poking. I wouldn’t risk damaging mine because there’s a reason why they’re screwed in the first place. Removable parts are enough
You are Amazing
Do you think?! 😃 thank you kind sister 👧 🌷🌟
They're called Cotton Swabs.
In England we call them buds 😄 hope the meaning was clear none the less 🙂
Cotton buds in uk
You are spécial ❤️
I am certain I am not as special and kind as you! Appreciate your kind words anyway! 😃🌷🌟
Good job but you should have gone all the way and cleaned the last layer of the cyclone with the red gasket.
The back on mine does not turn and c.ick off so not much useh but a great vdo prob best on youtube
Don't think it's a good idea to fully submerge the motor head. Just wipe it with a damp cloth.
But did you see the dirt that collects under all the layer.. a damp cloth does not remove all of the amount of dust under the layers.. can you pin point the exact minute in the video as to what you are referring to wipe clean? So I can recheck :) thank you!
@@allthingsmumlifeUK DO NOT submerge the entire cleaning head of this device in water?
See comment.
I believe this man’s comment is in regards to a different part of the hoover you have already commented about
there is a motor in the head that you have submerged in the water
Where? Can you pinpoint the exact minute in the video so I can further check that?
@@allthingsmumlifeUK 2:14, the head has a motor which spins the brush. Motor and water is a no go.
@@allthingsmumlifeUK 🤦♂
@@vagos696 hi!
So to clarify it is the largest floor head (you attach to the hose) that you are referring to?
Where is the motor with the wires/electrical parts (as has been said in the comments)in this floor attachment please?
Many thanks!
@@allthingsmumlifeUK He is right that there is motor in the gray shaft of the cleaning head shown in the bottom left of 00:40. Is is the shaft that the roller brush attaches to.
However, you submerge any electronic device in water with no issue, even a motor, as long as it's not powered. The Great Scott UA-cam channel did a video on this called "Electronics & Water? What could possibly go wrong?"
👏👏👏
THE PART YOU CALL A "CYLINDER" PART IS AN ELECTRIC MOTOR YOU DON'T SUBMERGE ELECTICAL COMPONENTS IN WATER ELECTRICAL COMPONENTS DONT LIKE WATER BECAUSE YOU DEGRADE THE BEARING GREASE AND CAUSE INGRESS OF DIRT WHICH CAN CAUSE A SHORT CICUIT AND KILL YOUR MOTOR WHAT ARE YOU THINKING!
Wouldn't it be easier to take it to Dyson to clean it. Have MS and no way my fingers could do it without ruin the machine.
Hi! I hope you are doing well!! I didn’t realise Dyson offer a cleaning service for their products?! If it is reasonably priced then I would of course as yes it is too fiddly to clean!!
Take care wherever you are in the world 🌍 💓
@@allthingsmumlifeUKthanks
But why? It's supposed to **do** the cleaning, not **need** cleaning. If it works don't fix it! You just risk damaging it. The filters need washing from time to time and ultimately replacing when it won't stop pulsing with the filters on. And you need to unblock it -- far too often -- if you use it for real cleaning. But if cleaning cleaners is what turns you on, then enjoy!
For anyone watching here and thinking of following this 'guide':
Don't put the entire bloody cleaning head assembly in water?
There is wiring connecting the endpoint to the ball swivel joint which you cannot guarantee will be shielded from moisture.
🙄
Thank you for your feedback, can you please pin point the minute of the video in reference to the part you are saying not to put in the water?
Thank you
@@allthingsmumlifeUK lol we have responded with the exact minute, and yet you still dont know what we are talking about? Again, there is a motor inside the brush head. That is the reason there are 2 pins on top of the head brush piece.
@@allthingsmumlifeUK you can begin at 1:11?
@@vagos696 I actually have only just logged on to my comments today and seen your reply about the minute!! Bare with me I will go and check!!
@@vagos696 You can submerge any electronic device in water with no issue, as long as it's not powered. The Great Scott UA-cam channel did a video on this called "Electronics & Water? What could possibly go wrong?"
It's not a Hoover 😂
Very helpful video, but why are you calling it a Hoover? That is a completely different brand. Is this some British quirk, like how some Americans used to say "I need a Kleenex"?
It's great when a brand reaches such ubiquity that people begin to use the brand name as a term ("just google it"), but this is an insult to Dyson!! This is a completely different and superior product to an old-fashioned Hoover brand vacuum cleaner... Please call it by the correct name (calling a Dyson a "Hoover" just sounds ignorant) and remove the word "hoover" from the description! And then please re-record over all your audio to say VACUUM! Would you make a car video and call your Honda a Ford all the time!? LOL
Also you really need to invest $2 in a plastic pry tool set on eBay rather than destroying your $300-800 vacuum using a screwdriver to pry things off and damage all the plastic!
Yes just like Kleenex & Band-aid etc etc it's using a brand name to describe an item 👏. Can you give us some comparisons of Dyson vs Hoover please, Hoover make some pretty great spot washers & other vacuums these days cos you just sound ignorant ("just google it"). She didn't destroy her Hoover at all please watch the end of the video where its magically not destroyed & working perfectly fine. Also it's called genericization (calling a vacuum a "term" just sounds ignorant) LOL