Wire fraud victim wins LAWSUIT against Citibank over drained trust account

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  • Опубліковано 19 жов 2024

КОМЕНТАРІ • 888

  • @michaeln.2383
    @michaeln.2383 6 місяців тому +863

    The banks shift the burden to the consumer, but Scott did absolutely nothing wrong.

    • @jgesselberty
      @jgesselberty 5 місяців тому +17

      Anytime there has been some error in an account, they always send you paperwork to fill out to correct it. I call and tell them, YOU MADE THE MISTAKE; YOU FIX IT. Me filling out a form is just to say that it was my mistake and let you off the hook.

    • @Rhaspun
      @Rhaspun 5 місяців тому

      @@jgesselberty Then the bank avoids getting a fine from the government. Citibank since 2000 had paid out $26,945,611,792.00 in fines. All the big banks have paid out substantial fines since 2000.

    • @Tortilla.Reform
      @Tortilla.Reform 5 місяців тому +15

      Good thing New York Attorney General Leticia James stepped in and helped his case

    • @AaaaNinja
      @AaaaNinja 5 місяців тому +6

      I know right? Their statement says "Client awareness and education" has nothing to do with the case featured in this piece the guy did everything right.

    • @jjjones8609
      @jjjones8609 5 місяців тому +4

      Notice the bank didn’t say we didn’t notify him about the fees and transfers-how is citi being lawful as they claim in their PR statement?

  • @genespell4340
    @genespell4340 6 місяців тому +707

    His nightmare isn't over if citi bank didn't reimburse him for the loss of his house.

    • @gravethebeyond
      @gravethebeyond 5 місяців тому +47

      Damn right.

    • @TrishBenedict
      @TrishBenedict 5 місяців тому +69

      And I wondered if he was on the hook for the attorneys fees or if that was part of the judgment against Citibank

    • @im-gi2pg
      @im-gi2pg 5 місяців тому

      @@jonathananderson5788he should get millions in my opinion.

    • @dontbanmebrodontbanme5403
      @dontbanmebrodontbanme5403 5 місяців тому +16

      And the attorney's fees.
      Edit: I see this was already asked.

    • @Sonomacats
      @Sonomacats 5 місяців тому +2

      Or pay for his attorney's fees

  • @blqeddie2946
    @blqeddie2946 6 місяців тому +312

    They need to pay his legal fees too! 🤬

    • @deborahblackvideoediting8697
      @deborahblackvideoediting8697 5 місяців тому +20

      Agreed! Plus, I believe they should put out the money to replace the home they lost, and additional funds for the years of extreme stress he experienced due to their negligence.

    • @maskdwn4445
      @maskdwn4445 5 місяців тому +7

      And pay his lawyer as well, because it was their falut

  • @pattysouza2954
    @pattysouza2954 6 місяців тому +310

    I have great sympathy for him and he lost his home taking care of his disabled sister. This is so Wrong.

    • @nitajean9885
      @nitajean9885 6 місяців тому +2

      They never told us that *Life, Liberty and the pursuit of Happiness* was all pursuit with maybe a little happy life of liberty here and there.

  • @redmasc
    @redmasc 6 місяців тому +289

    Ex-CITI VP, Helen Grace Caldwell, of the Michigan Ave branch was recently charged with bilking elders for $1.5 millions and sentenced to 30 months in prison. I know where I'm not putting my money...

    • @sandyrose2398
      @sandyrose2398 5 місяців тому +10

      There are other banks doing the same thing.

    • @j.pejoro4909
      @j.pejoro4909 5 місяців тому +17

      30 months prison time isn’t enoungh considering the grave damage to customers.

    • @JohnBrown-ff6ez
      @JohnBrown-ff6ez 5 місяців тому

      *#METOO*

    • @julierogers1155
      @julierogers1155 5 місяців тому +4

      Thank you for bringing our attention to this one too.

    • @ginab6142
      @ginab6142 5 місяців тому

      @@j.pejoro4909 Career criminals targeted my elderly parents, stole $$ and set their house on fire and they got less than 30 months . . . . so 🤷‍♀ The whole system is f'd up.

  • @msdosnt
    @msdosnt 6 місяців тому +413

    Gotta love the Citibank response. ‘We closely follow all laws’…..the first thing they do is lie in their statement. They were just found and it was proven, they did NOT follow all laws, which requires them to perform certain actions and also they are required by law to adhere to the agreement/contract with the customer. They didn’t, and arrogantly so.
    Citibank is scum and if you have any kind of account with them you should close it immediately. If you don’t, your loss will be your fault and you will end up fighting them to the ends of the earth to get your money back.

    • @michaeln.2383
      @michaeln.2383 6 місяців тому +24

      Citi's got to be the worst. There's a callousness that makes them stand out.

    • @CC-cp5uf
      @CC-cp5uf 6 місяців тому +14

      ​@@michaeln.2383it appears Chase is second.

    • @xlerb2286
      @xlerb2286 6 місяців тому +13

      Nope, no Citibank accounts here. Nor any Wells Fargo accounts, nor any Bank of America accounts. We deal with a rock solid local credit union that uses a smaller regional bank, also rock solid, for their backing accounts. There are no guarantees, but that's about as safe as you can get outside of stuffing the money in a mattress which has bigger problems.

    • @michaeln.2383
      @michaeln.2383 6 місяців тому

      @@CC-cp5uf I was considering them for second.

    • @Rantsack
      @Rantsack 6 місяців тому +5

      We all know they copied and paste that from their terms and conditions, then send it to the News.
      If you read it, it’s EXACTLY WORD BY WORD.

  • @thiawroane
    @thiawroane 5 місяців тому +192

    It's time to ARREST bank execs to hold them accountable for predatory and inept business practices!

    • @irwinsaltzman979
      @irwinsaltzman979 5 місяців тому +5

      You have a good take. If the police showed up at the President of Citis house at 6 in the morning and took him in for arraignment that will get his attention.

    • @COMPUTER.SCIENCE.
      @COMPUTER.SCIENCE. 5 місяців тому +1

      Or, just don't use their services, keep and protect your own cash! 🤷‍♂️

    • @irwinsaltzman979
      @irwinsaltzman979 5 місяців тому +2

      Computer science . Banks have a legal duty to safely hold your money while paying you interest. When they allow others to steal it , they should be held accountable. A person should not feel they need to keep their money under a mattress. Not much different when leaving your vehicle overnight at a repair shop. If it is stolen while in the shop , the owner of the shop needs to reimburse you.

  • @garotadagavea
    @garotadagavea 6 місяців тому +557

    Somebody inside Citibank was involved.

    • @texgowing7359
      @texgowing7359 5 місяців тому +28

      I am thinking exactly the same thing👍. I live in Cambodia & I would ask why Thailand?? There are thousands of barrangs live in Thailand are permanent residents. Where's the connection within the bank, there will be one for sure, they simply need to look

    • @brendanalexcurran3429
      @brendanalexcurran3429 5 місяців тому +15

      Exactly! I didn’t even think of this, how in the hell would anyone from Thailand would get his info? Im sure this isn’t the first time either.

    • @susanrand512
      @susanrand512 5 місяців тому +14

      I agree with you 💯. Who else would know how to go around protocols

    • @pappadudat
      @pappadudat 5 місяців тому +4

      Don't think so, they would fire and throw whoever under the bus. Citi bank is trash

    • @pzyyyy
      @pzyyyy 5 місяців тому +1

      100% inside job. If you ever use citi and call their support it’s always people in Thailand or Philippines. Stay away from this bank at all costs.

  • @DRventura333
    @DRventura333 6 місяців тому +427

    How the heck does a wire transfer take place without the account holder enabling it??? Inside Job? Worker who knew her logon somehow??? Just dangerous for all concerned. The Bank should help its customers with more fervor.

    • @garotadagavea
      @garotadagavea 6 місяців тому

      Inside job.

    • @HummaKavula-DontVoteForStupid
      @HummaKavula-DontVoteForStupid 6 місяців тому +28

      You’ll be surprised how sophisticated online hacking is these days. It’s frightening and disturbing

    • @d.r.robinson9599
      @d.r.robinson9599 5 місяців тому +12

      EXACTLY....what I was thinking...HOW?

    • @ewenchan1239
      @ewenchan1239 5 місяців тому

      "The Bank should help its customers with more fervor."
      Banks are in business for ONE reason and ONE reason only: to make money.
      They don't give a shit about you nor anybody else for that matter and they most certainly don't give a shit as to HOW they make their money.

    • @fabianmckenna8197
      @fabianmckenna8197 5 місяців тому +31

      It would have to be an amazing hack to convince a bank to empty a trust fund. These are not your standard savings or cheque accounts and are supposed to be bulletproof, allowing only limited access as stated in the terms.

  • @Darci3333
    @Darci3333 6 місяців тому +131

    I am very glad to see Citibank lose this lawsuit they have done so many people wrong. Glad to see them finally be held accountable for their criminal acts.

    • @newmankidman5763
      @newmankidman5763 5 місяців тому +2

      Most Banks in the World do customers wrong.

  • @glbernini0
    @glbernini0 6 місяців тому +205

    Any chance for punitive damages & getting compensated for the lost home? All these victims deserve so much more than the bare minimum!

    • @RD9_Designs
      @RD9_Designs 5 місяців тому +2

      Not to mention the lawyers fees!

    • @MultiKingsfan
      @MultiKingsfan 22 дні тому

      not gonna happen. he is lucky to even get the wired money back. this is what happens when you suck corporate dick your whole life. Big business xan and will get away with everything

  • @JenniferPChung
    @JenniferPChung 6 місяців тому +75

    "grind down the other side" is absolutely their tactic. Thank you for pushing through and sharing your story. I'm sorry you had to go through that and your sister lost her home in the process.

  • @kbreck71
    @kbreck71 5 місяців тому +69

    They should pay his attorneys fees too

    • @KlaudiaShaefferr
      @KlaudiaShaefferr 5 місяців тому +5

      I’m sure the judge included that in the court decision

  • @maternst1
    @maternst1 6 місяців тому +77

    It's in their bank for protection. THEY are accountable when something happens to it. PERIOD!

  • @Martin-xv
    @Martin-xv 6 місяців тому +119

    The judgement should have been more.

    • @willieverusethis
      @willieverusethis 6 місяців тому +19

      Yes, did Citi have to pay for his attorney? I sure hope so.

    • @beverlyweber171
      @beverlyweber171 5 місяців тому

      at least he was awarded interest. I wish it was attorney fees also

  • @primafacie9721
    @primafacie9721 6 місяців тому +75

    Why would a case about a bank not following it's own consumer notification requirements even require more than one day before a judge? It should be a summary judgement. America, what a great nation to be a rich corrupt bank.

    • @xXxpowerbagxXx
      @xXxpowerbagxXx 6 місяців тому +7

      yeah its fucked. The bank has such strong lawyers.

    • @pinchebruha405
      @pinchebruha405 5 місяців тому +7

      So many cases that are cut and dry yet dragged on for lawyers fees. This is not equal justice under the law because it requires money to fight. The little person dosent stand a chance against corporate lawyers!

  • @lisamay4376
    @lisamay4376 6 місяців тому +58

    I think they should have to pay damages for all the heartache this man went through.

  • @LiliWhyte
    @LiliWhyte 6 місяців тому +38

    Good! He should get even more for the extreme stress Citibank caused him & damages for the loss of his home & dragging this through the courts.
    There should be no question that banks & big corporations are held accountable to their customers & clients.

  • @redwoods7370
    @redwoods7370 6 місяців тому +36

    He lost his home? Oh my God. He’s such a good brother to take good care of him sister. Bless him.

  • @cygnevara8400
    @cygnevara8400 6 місяців тому +27

    I'm glad he won. The messed up part is....losing their HOME!!!! The bank thought they could get away with this.

    • @johnanon658
      @johnanon658 4 місяці тому

      Won, sort of

    • @MultiKingsfan
      @MultiKingsfan 22 дні тому

      And they did get away with it.... they still took his home.

  • @jaidenSalinas
    @jaidenSalinas 5 місяців тому +114

    I'm a victim to an online scam this past week. I just wish I could get my lost funds. Would you know any professionals I can speak to about this? Any help would be much appreciated.

    • @Chaim127
      @Chaim127 5 місяців тому +2

      My husband and I was scammed twice last year, totaling losses over $550k. It was a lengthy process involving federal intervention to get our money back. We need more people like Retrievebackteam taking a stand against these criminals. Much love and support from California

    • @DrealOtis00
      @DrealOtis00 5 місяців тому

      @@Chaim127 I got scammed out of my retirement money but I was new to it. thanks for sharing, was easy to find them after i searched the name

    • @DrealOtis00
      @DrealOtis00 5 місяців тому +1

      I got scammed out of my retirement money but I was new to it. thanks for sharing, was easy to find them after i searched the name

    • @dspethschneider
      @dspethschneider 5 місяців тому +1

      Thanks for the Info. Got scammed this past week out of 2.25 Bitcoin

    • @Edgardo477
      @Edgardo477 5 місяців тому

      Sorry about that, just don't understand how so many human beings can be so heartless to people like that

  • @bhudilokhuza
    @bhudilokhuza 6 місяців тому +19

    Before watching the video, I thought this was one of those cases where people send money to scammers and then blame the bank for not getting it back. I'm so glad it wasn't. I'm also glad this guy was persistent.

  • @paulchezkari6952
    @paulchezkari6952 6 місяців тому +26

    Good reporting here, how on earth did this even start in the first place?? Inside job?????

  • @damnjustassignmeone
    @damnjustassignmeone 6 місяців тому +15

    Absolutely evil. What’s the point of having your money in a bank? And where are regulators?

  • @kkirsch3583
    @kkirsch3583 6 місяців тому +36

    Glad to see Corporate take a slap and have to reimburse the little guy. Doesn’t happen nearly often enough!

  • @valerieking5265
    @valerieking5265 5 місяців тому +11

    Citibank should have been required to cover Scott's lawyer's fees as well as the loss of their house.

    • @johnanon658
      @johnanon658 4 місяці тому +1

      And for all the time and stress etc

  • @Shortie5-1
    @Shortie5-1 6 місяців тому +39

    Check the bank employees!

  • @Basta11
    @Basta11 5 місяців тому +14

    This is what punitive damages are for. Not to reward victims but to punish the big guys from abusing the legal system. They knew they were wrong but made a business decision thinking it would be cheaper to drag it for long and make the little guy give up.

    • @MultiKingsfan
      @MultiKingsfan 22 дні тому

      What punitive damages? citibank still stole his house.....

  • @Lucysil1970
    @Lucysil1970 6 місяців тому +30

    What did he pay in legal fees?

  • @TeamTimeRiders
    @TeamTimeRiders 5 місяців тому +7

    It’s things like this that are why I will NEVER bank with Shitibank. This happens all over the country to customers of this bank. I want no part of it.

  • @Gaby-N-Miklo
    @Gaby-N-Miklo 6 місяців тому +48

    120k? Wow!! They can't charge the recipient of that transfer?

    • @billshull9468
      @billshull9468 6 місяців тому +6

      It's an overseas scammer

    • @Denvermorgan2000
      @Denvermorgan2000 6 місяців тому +3

      There is no way to recall that money once it leaves the country.

    • @Gaby-N-Miklo
      @Gaby-N-Miklo 6 місяців тому +4

      @@Denvermorgan2000 they can't find out who the recipient is?

    • @Denvermorgan2000
      @Denvermorgan2000 6 місяців тому +6

      @Gaby-N-Miklo it might be possible to find out but it's usually split up after it leaves the country into crypto accounts that are nearly impossible to track and the foreign governments may not be willing to help.

    • @ontheroad5555
      @ontheroad5555 6 місяців тому +4

      @@Denvermorgan2000 shouldn't they have a system in place to contact the person who is making the transfer? According to the video the law requires Citibank to inform the person transferring the money about the money of foreign taxes need to be paid. They never enforced that. No bank should just allow that much money to be wired without first contacting the person on the account to verify.

  • @martinguldnerAutisticSwanGuru
    @martinguldnerAutisticSwanGuru 6 місяців тому +32

    Question is how the scammer get the bank account information? This is a reason not to have all your money in one bank account.

    • @saber6a
      @saber6a 5 місяців тому +1

      and dont link bank accounts to any outside sources.... I've been screwed so many times by paypal and cashapp and the other pay systems... its not even worth keeping your money in a bank anymore crap savings percentages. lots of hidden fees

    • @GerhardMack
      @GerhardMack 5 місяців тому

      There are many ways. For instance if you write a cheque , all of your account information is at the bottom.

    • @randomstuff-qu7sh
      @randomstuff-qu7sh 5 місяців тому

      Social engineering and data breaches are common ways to get the information. Stealing mail is a possibility, as is an inside job… although I’d think the odds of a crooked insider getting caught should be fairly high.

    • @ManZoneYT
      @ManZoneYT 5 місяців тому

      Look at 2:24 in Citibank's response, the reason the scammers have his information is he fell prey to a phishing attack. He provided the access to his account to the scammers and that's how they were able to wire out successfully.

    • @GerhardMack
      @GerhardMack 5 місяців тому

      @@ManZoneYTGood catch. However the bank could have locked out his credentials after the first complaint.

  • @AnthonyRaven72
    @AnthonyRaven72 6 місяців тому +25

    My best buy card was through Citibank and was hacked and Citibank couldn't care less...hope they get their pants sued off.

  • @GrrliinaK
    @GrrliinaK 6 місяців тому +14

    It makes you wonder if the bank is in on the fraud. Mind blowing incompetence.

  • @TomM60
    @TomM60 6 місяців тому +9

    Everyone should get away from a Citibank bank account. My ex wife had $50,000 taken out of her account before she died. Her brother was executor of her estate and was still trying to get the money out of that bank that was stolen. Her case was a little different in that the bank said they have a recording of her saying "yes" that allowed the bank transfer to go through to a dummy account in Michigan. I have no idea if my ex brother in law got that money back for her estate. He's not the type to put up much of a fight. Besides it wasn't his money. That's the way he feels. I just hope that in the case of this guy that the bank was made to pay all legal fees as well and reimburse the family for the house they had to sell. He shouldn't have experienced any loss in his sister's account or for the loss of that house.

  • @bigal7561
    @bigal7561 6 місяців тому +12

    They should be charged with fraud and had to pay millions.

  • @TimeSurfer206
    @TimeSurfer206 5 місяців тому +10

    "We have established robust countermeasures..."
    Yeah, like anyone would ever believe a word a BANK says?
    Especially this one.

    • @MultiKingsfan
      @MultiKingsfan 22 дні тому

      lol. you must be new to the U. S. people do blindly take their word, which is why they still get away with stealing all this money.

    • @TimeSurfer206
      @TimeSurfer206 22 дні тому

      @@MultiKingsfan Ah, another Apricot Ape with Main Character Syndrome, I see.
      I minored in Econ.

  • @Mauser1965
    @Mauser1965 6 місяців тому +13

    Make a mistake and they charge you. They make a mistake and want to walk away. What a bank pays in interest is far less than what a borrower pays for a loan. Guess policy and procedure is not worth the ink it's printed on. Fascinating, and fortunate that they recovered theirs...

  • @truegrit7697
    @truegrit7697 6 місяців тому +68

    Banks are NOT your friend. Thank you Leticia James for protecting bank customers in NY.

  • @pjt3887
    @pjt3887 5 місяців тому +5

    It's appalling how easily the banks will take your money but when they're at the root of the problem for why your money goes missing. They all of a sudden have a very hands-off approach.

  • @loganskiwyse7823
    @loganskiwyse7823 5 місяців тому +3

    I love it when the story ends with a statement from the company that is basically saying we are guilty through denial.

    • @Handle1969
      @Handle1969 5 місяців тому +1

      Yup. Didn’t even read your comment before I posted mine.

  • @Matthewgreen7779311
    @Matthewgreen7779311 5 місяців тому +4

    Did the bank pay his attorney’s fees? The bank should be on the hook for all of it. This is outrageous.

  • @VAFranky
    @VAFranky 5 місяців тому +3

    Citibank: "I'm sorry there's nothing we can do."
    Him: "You aren't sorry but you will be. I'll show you that you can actually do more than you believe 😊".

  • @michaeljohnson4947
    @michaeljohnson4947 6 місяців тому +6

    When the other side hires an attorney named Bonebrake, you'll probably wanna settle.

  • @PSALMfourtysix
    @PSALMfourtysix 6 місяців тому +10

    Boycott City Bank !!!

    • @wilcee238
      @wilcee238 5 місяців тому +1

      You mean divest? That’s not the only place people need to divest from.

  • @michaelqi5202
    @michaelqi5202 5 місяців тому +3

    The bank should pay punitive damages + attorney cost.

  • @glamoroussunset5361
    @glamoroussunset5361 5 місяців тому +3

    This report makes me never want to use Citibank. This is a horrible situation and I feel for everyone who has been caught up in a similar situation smh

  • @ShellyBomb
    @ShellyBomb 5 місяців тому +2

    Unbelievable - nice job Citibank --- 🤯‼️

  • @PetieLee
    @PetieLee 6 місяців тому +15

    Big Money Got No Soul - NEP

  • @snteag
    @snteag 5 місяців тому +1

    Good for you Mr. Jacobson. Congratulations on your win. I'm sorry it couldn't be resolved before your sister lost her home.

  • @havad3938
    @havad3938 5 місяців тому +3

    3 years of stress, lawyer fees, home loss, ++. He ought to sue for more. Billionaire Citibank..I'll never bank there.

  • @dixiebrick
    @dixiebrick 6 місяців тому +27

    Beware the billionaire criminal class

  • @Anoopworks
    @Anoopworks 4 місяці тому +1

    This is the same issue with their credit Cards as well. My card was used in london and Australia, places I never visited until today. Luckily I noticed the charges immediately from my sms alerts and had them reversed as those charges have not been settled yet.

  • @bluduece420
    @bluduece420 6 місяців тому +22

    This is why you dont keep money in banks. Use credit unions.

    • @KlaudiaShaefferr
      @KlaudiaShaefferr 5 місяців тому

      Interesting

    • @drmontano9414
      @drmontano9414 5 місяців тому

      #NumericaCU credit union lied to me that it was closed that nothing could be done when the other bank said dispute is open.

  • @tomrutter1637
    @tomrutter1637 5 місяців тому +3

    3:54 "...and works extremely hard to prevent threats..." They didn't do ANY work before or after the incident.

  • @denimjeanz916
    @denimjeanz916 6 місяців тому +2

    Big win. This is positive. All the last negative doesn’t change past. This is a good step. 🎉🎉🎉🎉

  • @hotttt28
    @hotttt28 6 місяців тому +5

    Lawsuits are the only one to fight banks !

  • @Iheartcatz
    @Iheartcatz 4 місяці тому +1

    Every bank customer should be assigned a code # and if the bank calls you and they dont have that code, then disconnect the call!! These banks need to step up their game

  • @hagodi
    @hagodi 5 місяців тому +1

    He lost his house, years of stress gained and now lost a big percentage of his law suit. So sad.

  • @mazzith
    @mazzith 6 місяців тому +3

    Our courts need revamped to where you should have to pay attorneys to get your day in court.

  • @broco6608
    @broco6608 5 місяців тому

    Thank you Mr. Scott for your pursuit of this.

  • @p.s.xoxo...lifeandstyle6101
    @p.s.xoxo...lifeandstyle6101 5 місяців тому +3

    Someone in that bank had something to do with this fraud. He notified them when the first transfer took place and the6 allowed two more. This poor man lost his home over this and he should be compensated for that loss as well in addition to mental suffering.

  • @Kay-12345
    @Kay-12345 5 місяців тому

    God bless you, Scott! Your sister is so blessed to have a brother like you ♥️♥️🙏🏿🙏❤️❤️

  • @happycook6737
    @happycook6737 5 місяців тому +1

    Shame, shame, SHAME on Citibank! 🤬😠

  • @speakeasy911
    @speakeasy911 5 місяців тому +2

    The moral of the story, don't do business with Citi Bank!

  • @Ferocious_Fairy
    @Ferocious_Fairy 5 місяців тому +3

    The 2 wire transfers Shiti bank made AFTER they were notified about the fraud is inexcusable!!! Clearly they are guilty of wrong doing and deserve to pay up!

  • @mineown1861
    @mineown1861 5 місяців тому +8

    Typical bank defense strategy , "you'll have to get an attorney" . Pure brinkmanship , they're confident you'll fold first as they have deeper pockets to pay lawyers out of.
    They sent two more wire transfers after he had notified them of the fraud ! Making them worse than incompetent, they're practically accessories to the crime.
    Punitive damages should attach to all of these cases , draconian damages that are reflected in the annual dividend to shareholders are the only way to enforce due diligence on banks .

  • @xlerb2286
    @xlerb2286 6 місяців тому +2

    Wow Citibank, good effort on the buzzword bingo in your statement saying you follow the laws. I just about filled in my bingo card. You left out synergisticly though. But stripping down what you said I heard: "we don't let as many people get defrauded out of their money as we used to.

  • @sarabeth8050
    @sarabeth8050 5 місяців тому +1

    Thank you for reporting this. It's enlightening to learn what a fantastic job Attorney General James' administration is doing.

  • @hersheyssmith2104
    @hersheyssmith2104 5 місяців тому +1

    That bank should have been sued for millions!

  • @elquesoyyo_6407
    @elquesoyyo_6407 5 місяців тому +1

    Citi bank took a master class in how to Lie and steal from trumpet lol.

  • @truckingwithtobee
    @truckingwithtobee 5 місяців тому +1

    All of these banks need to be held accountable! It’s not just happening with this bank it’s happening with all of the banks.

  • @dapple33
    @dapple33 5 місяців тому +1

    Banks and other financial institutions have become used to not being held accountable.

  • @swedesam
    @swedesam 5 місяців тому +1

    Citibank's new slogan should read: "And, It's Gone....It's All Gone."

  • @ebutuoy6463
    @ebutuoy6463 5 місяців тому +1

    Their statement should read: After failing to follow our own rules and deceptively hiding our responsibility for the theft and allowing our customers to be victims to thieves.....We regret that we were caught and made to payback all those victims we abandoned. We take security seriously, lol, and plan to do better next time.

  • @LF-du4uc
    @LF-du4uc 5 місяців тому +1

    They don’t call it “ShityBank” for no reason…

  • @lcweave2016
    @lcweave2016 5 місяців тому

    Excellent! This has happened to so many people and I hope now they can get restitution.

  • @dramatyst5661
    @dramatyst5661 5 місяців тому +1

    She called it old timers. Its Alzheimer's Jesus Christ 😂😂

  • @lianalonge1984
    @lianalonge1984 6 місяців тому +1

    That’s just HORRIBLE‼️🥺

  • @KTPurdy
    @KTPurdy 6 місяців тому +4

    We know from the report that Citi Bank's response was a lie.

  • @Gsjdujdbdv
    @Gsjdujdbdv 5 місяців тому

    I’m just surprised that the bank had the nerve to fight this in court. How can any major bank have a case against an obvious fraudulent debit that happened without the customer’s consent

  • @TheCoolProfessor
    @TheCoolProfessor 5 місяців тому +1

    Giving him his money back is not enough! Citibank must be punished with great severity! I hope he goes after them for punitive damages and collects millions!

  • @RyanMartinez
    @RyanMartinez 5 місяців тому

    So, basically they work hard with robust security measures and advanced AI driven investigatory practices to make sure that the money in question stays with... the scammers... Bravo! Wonderful work!

  • @allformsinsuranceagency5453
    @allformsinsuranceagency5453 4 місяці тому +1

    Scott deserves way more than that. The money for the house he lost as well as his time fighting this and his attorney fees!!!!!!

  • @firefly2508
    @firefly2508 5 місяців тому

    Good work! It is about time that financial institutions have accountability for their poor security measures and lack of technical measures to track wire and crypto transfers. There is no reason why a bank cannot trace the origin and destination accounts (and their holders) of ANY type of transfers in this day and age.

  • @johngardiner5206
    @johngardiner5206 5 місяців тому

    Have the people of "Citibank" never watched South Park? 😂

  • @oregonlife
    @oregonlife 5 місяців тому

    I would imagine most of these fraud, scams start with internal employees.

  • @ChiefBridgeFuser
    @ChiefBridgeFuser 6 місяців тому +1

    Will any of this have any bearing on PNC suit in Pennsylvania? (That one was allowed to proceed to discovery).

  • @The_Notorious_N.O.E.
    @The_Notorious_N.O.E. 4 місяці тому

    Citibank: "Hello sir, we recently found an error where we've mistakenly transferred large funds into your account. We are going to expect that money returned to us."
    Customer: "Oh that's very unfortunate, but there's nothing I can do. I guess you're going to have to get an attorney"
    Citibank: "But sir, this is a simple error that you can easily correct"
    Customer:

  • @HoangNam-j8j
    @HoangNam-j8j 5 місяців тому

    More proof i can shame and humilliate those who study BANK now🤬😡🤬😡😡🤬😡😡😡🤬😡🤬😡🤬

  • @lovelylibra107
    @lovelylibra107 5 місяців тому +1

    Fraud and Scams are two separate things. Hacking and scams are not synonymous. This is insane. but this is a lack of overall education regarding the financial industry. They’re using all of the words into interchangeably and they are different forms of illegal activity.

  • @Sgt.Kenandoublesided
    @Sgt.Kenandoublesided 4 місяці тому

    Thats great news. City bank is known for not protecting their customers. This happens all the time particularly with Citibank. They constantly tell the customer that nothing can be done without even trying to help them.

  • @shawnmacdonaldbc
    @shawnmacdonaldbc 5 місяців тому +1

    Boycott Citibank 😢

  • @panama-canada
    @panama-canada 5 місяців тому

    They’re not concerned because the money is insured.
    They can’t do it because the money went outside of US jurisdiction.

  • @billger5710
    @billger5710 5 місяців тому +1

    Attorney fees? Other damages such as lost of the house? Punitive Damages? And is there class action if other consumers have also lost money?

  • @utubbabe1234
    @utubbabe1234 5 місяців тому

    this is why you need to regularly check your accounts to make sure everything balances out

  • @RndmMcRndmnss
    @RndmMcRndmnss 5 місяців тому

    How can they allow that & expect to get away with it?!!! DISGUSTING!!! Is the lawyer taking all that money?!! The bank should pay for that too!

  • @fredflintstone2234
    @fredflintstone2234 4 місяці тому +1

    This is shocking.. ok never putting my money with Citi !

  • @lemondropkid6175
    @lemondropkid6175 5 місяців тому

    Going to court is gruelling, good for him for carrying on in the face of a big bank's attempt to grind him into silence.

  • @surgedeb
    @surgedeb 5 місяців тому

    Way to go Scott ❤ Shame on Citi Bank ‼️🤬🤬🤬