"Chipotle phone method" controversy explained

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  • Опубліковано 27 вер 2024
  • A new viral Chipotle 'hack' has taken over TikTok...it basically involves bullying the staff by putting tons of pressure on them in the hope it will lead to them giving you larger portions. Is this unnecessary harassment of minimum wage workers, or customers stopping themselves being ripped off? The internet is VERY divided. We delve into all the details on the latest episode of Scroll Deep. #chipotle #tiktok
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КОМЕНТАРІ • 94

  • @Starsongzz
    @Starsongzz 3 місяці тому +257

    Dude, as a Starbucks worker, I care so little about Starbucks that I will give things away for free sometimes if it personally gets me out of an irritating situation. If I short anyone, anything, it’s usually because they had heinous vibes and I just so happen to “forget” all the sugar

    • @artvid-1915
      @artvid-1915 3 місяці тому +7

      Same at my job

    • @pompommania
      @pompommania 3 місяці тому

      Get a new job then. Your job is to serve people.

    • @Ace-sm2zu
      @Ace-sm2zu 3 місяці тому +6

      @@pompommaniahave you ever worked lol

    • @feltfrog
      @feltfrog 2 місяці тому

      @@pompommaniaOK Bootlicker

  • @msjkramey
    @msjkramey 3 місяці тому +146

    If I was ever recorded like this when I was working a fast food job, my petty would kick in and you would get EXACTLY the corporate approved amount, which is less than you want. Employees tend to overserve on portions at places like this, but there's no way I'm overserving on camera

    • @RASberry1337
      @RASberry1337 3 місяці тому

      That’s why you’d get fired. Show me your food, not your inability to swallow your pride. Loser.

    • @freddurstedgebono6029
      @freddurstedgebono6029 3 місяці тому +1

      The issue is now they’re trying to underserve for more money. The script has flipped. Get a clue

    • @msjkramey
      @msjkramey 3 місяці тому

      @@freddurstedgebono6029 lol someone woke up cranky

    • @gothicanimeangel96
      @gothicanimeangel96 3 місяці тому +9

      ​@@freddurstedgebono6029 I mean that's not the workers thought.

    • @Kaeros77
      @Kaeros77 3 місяці тому +8

      ​​@@freddurstedgebono6029"Get a clue" you say, as literal fast food workers tell you they usually overserve and give larger portion sizes. Forcing someone to be on film will give you the exact corporate amount, which is usually less than workers will give you.
      You're literally helping the corporations save money. The workers do NOT care and do NOT get more money by giving you less.

  • @Dorian_Scott
    @Dorian_Scott 3 місяці тому +12

    "Bullying" is putting it mildly. This is straight up harassment.

  • @fugitive_
    @fugitive_ 3 місяці тому +113

    I heard about this from a short and thought it sounded so freaking weird. I would hate to be working at chipotle right now.
    I honestly wouldn’t be surprised if chipotle bans cameras in their store lol it’s pretty f’d up to film minimum wage workers.

    • @t_ylr
      @t_ylr 3 місяці тому +10

      As someone who's dealt with rude customers working in restaurants, I'd literally rather pay for an extra portion than stress out the employees lol

    • @fugitive_
      @fugitive_ 3 місяці тому +5

      @@t_ylr i havent worked in a restaurant job but I have worked many minimum wage jobs and I feel like that’s the thing. The people filming have probably never worked minimum wage.

  • @mewmedic
    @mewmedic 3 місяці тому +40

    People are doing all of THIS for food from a place that has had multiple ecoli outbreaks recently.

  • @SlapadelicMusic
    @SlapadelicMusic 3 місяці тому +129

    People will do this but still be against raising the minimum wage. Embarrassing, entitled behavior. These idiots have never had a real job for one day in their lives

  • @unpreparedwithacapitalf
    @unpreparedwithacapitalf 3 місяці тому +104

    all of the different pronunciations of 'chipotle' are making me laugh

    • @TeacupTSauceror
      @TeacupTSauceror 3 місяці тому +2

      conversely they are filling me with RAGE (positive)

    • @unpreparedwithacapitalf
      @unpreparedwithacapitalf 3 місяці тому +1

      @@TeacupTSauceror every 'chip-ot-el' hurt my soul

    • @TheSadiemagic
      @TheSadiemagic 3 місяці тому

      @@unpreparedwithacapitalfthat’s how my gran pronounced it the first time she saw it and now that’s what I call it now

  • @plzcme434
    @plzcme434 3 місяці тому +6

    This is one of the classic cases of people being rewarded for acting bad and society somehow being surprised people act this way.

  • @drewberriesandcream
    @drewberriesandcream 3 місяці тому +80

    I'm so grateful that I don't work at Chipotle anymore.

    • @Slanderpencil
      @Slanderpencil 3 місяці тому +1

      Bouta quit ✌️ bye chipotle!

  • @conallgraham8919
    @conallgraham8919 3 місяці тому +33

    £55???!?!!! Jesus Christ I hope that’s a joke

    • @freebeerishere
      @freebeerishere 3 місяці тому +3

      Nah that’s London (I’m friends with the King)

  • @sima4162
    @sima4162 3 місяці тому +8

    The first and only time I had Chipotle I got heartburn so intense I threw up. I honestly can't believe people think that overpriced dump is worth bullying some minimum wage employee

    • @oscarorozcoorejel
      @oscarorozcoorejel 3 місяці тому +3

      I think you should check a doc , that sounds like a medical issue my dude

  • @fundaez1250
    @fundaez1250 3 місяці тому +6

    Well as everyone knows, there is a whole secret fleet of workers at every place that reward you for being rude to the employees- this makes perfect sense

  • @magdalena_dewinter
    @magdalena_dewinter 3 місяці тому +8

    most fast food places are literally forcing us to weigh portions out. it’s not our fault.

    • @dismurrart6648
      @dismurrart6648 3 місяці тому +1

      Yeah I worked a place where my boss would scream at me if my scoop wasn't PERFECT. I was scooping chicken nuggets. If I scooped you 2 instead of 4 I'd get screamed at for going back. If my scoop was rounded I got screamed at.
      She finally stopped one day when a lady asked for double meat, I scooped her double meat and this boss came out screaming and berating me like I was an idiot. Customer went off on her.

  • @heyitsvonage2768
    @heyitsvonage2768 3 місяці тому +2

    I wish people would put the kind of effort they do towards getting enough Chipotle towards being considerate instead 😂

  • @selmalarsson8920
    @selmalarsson8920 3 місяці тому +32

    When I worked at a theme park selling snacks I would be so uncomfortable when people would film me, like please don’t film people just trying to do their jobs

    • @OsloTime
      @OsloTime 3 місяці тому +1

      Right?! I've been in situations in the past where customers have gotten upset/difficult about things. I can't imagine someone whipping out their phone and being like "Why didn't you give me the discount??! I'M A LOYAL CUSTOMER! Waaghh! 😤" 😂😂😂 Nightmare right there. I'd say excuse me and go grt a manager as soon as someone put a phone in my face to berate me.

    • @Sidthedentist
      @Sidthedentist 4 дні тому

      You work in a public place. Go work in a hospital if you don’t want to be filmed.

  • @elisa2115
    @elisa2115 3 місяці тому +24

    that black olive sub got me feelin some kind of way.... 🤤🤤🤤

  • @SW-zb6bf
    @SW-zb6bf 3 місяці тому +7

    I've been making copycat chipotle recipes for years and all my friends request it whenever they come over. So much easier than dealing with Chipotle

  • @jaynaneeya
    @jaynaneeya 3 місяці тому +8

    Benedict finally learned how to pronounce “controversy” and it made him forget how to pronounce “chipotle”

  • @be_kind_of_frogs7284
    @be_kind_of_frogs7284 3 місяці тому +2

    Ok, so i just stopped working at Subway, but recently, they've been getting on us for portions. Before, you kinda eyeball it with the scoops because the portions we're told to give are pretty small. Now, we are supposed to scoop only enough to "fill" it (aka the top of the scoop).
    Another example of this:
    Portion for olives on a Footlong is 9, but when you put that on a sandwich, you can tell that's not enough. It's happening at every restaurant, and our bonuses have been threatened because of it.

  • @DelilahDee
    @DelilahDee 3 місяці тому +4

    That ending was hella trippy lol

  • @waitwhat.2767
    @waitwhat.2767 3 місяці тому +5

    They're protesting by purchasing the product they're dissatisfied with.... You vote with your wallet, people. That's the only vote that counts to corporations, complaints do nothing if they are still profiting.

  • @meskonyolsen6657
    @meskonyolsen6657 3 місяці тому +3

    When Fancy course meal Portion were bigger than this!

  • @elisa2115
    @elisa2115 3 місяці тому +15

    chippopotomus!

  • @47shawty12
    @47shawty12 3 місяці тому +2

    when i ask for a handful of pickles i don't mean this

  • @TJThomas116
    @TJThomas116 3 місяці тому +5

    This one was a really funny one, great video

  • @Unpopularity
    @Unpopularity 3 місяці тому +12

    I went to Chipotle for like the first time in some years. I was asked if I want "queso", which means "cheese". I was given a splash of white sauce, charged $2 for it, and grilled at the counter over what I ordered. I had no idea I ordered $2 for a splash of white sauce. Sorry, I don't care. They find clever ways to manipulate upsales. "Queso" used to mean shredded cheese there, now it's an abbreviated trick to toss a small drizzle of 2 teaspoons of sauce then shake you down for $2 if you aren't aware of what's going on.

    • @msjkramey
      @msjkramey 3 місяці тому +15

      They've referred to the cheese sauce as queso for years there. And as a rule of thumb, when a fast food employee asks you if you want something like that, it's going to be an upcharge, but they're supposed to say do you want to "add ___" because the word "add" implies the charge

    • @spy6205
      @spy6205 3 місяці тому +5

      How long has it been since you last went? Queso has referred to the liquid cheese sauce for at least a few years now. I’ve never had them refer to the shredded cheese as queso, even in the years before they developed the liquid cheese; they always just called it cheese.

    • @Unpopularity
      @Unpopularity 3 місяці тому +1

      ​@@msjkramey oh get out of here with this condescending "common sense education" speech you and half the people here love to pretend you have over others; you know full well they ask you for all kinds of stuff. Sorry bud but it's "Queso Blanco, it's extra", not "queso". That's how you make a consensual sale. They ask everyone all the time for most ingredients; beans? Peppers? What kind of rice? Meat? Double wrapped? Cheese? Lettuce? Corn? Salsa?And no, I don't shop at Chipotle regularly. They hire bilingual people everywhere; it's actually "Queso Blanco" not "Queso". So yeah, I hear "queso" and I think "cheese" because I know what "queso" in Spanish is.

    • @Unpopularity
      @Unpopularity 3 місяці тому +1

      @@spy6205 ​years ago. There's hundreds of places I haven't been to in many years.

    • @Unpopularity
      @Unpopularity 3 місяці тому +2

      ​@@msjkramey um no they ask people all the time for almost every ingredient. I haven't been there in many years. "Queso" is not "Queso Blanco" many people are bilingual and there are hundreds of places we haven't been in over 5 years. Yes, you need to specify if you're upselling not just "queso". And they ask many ingredients not just upsells so stop

  • @eversystemm
    @eversystemm 6 днів тому

    As someone who worked at Subway, if the orders were that ridiculous I would just leave :D

  • @FTChomp9980
    @FTChomp9980 3 місяці тому +5

    Chipotle just gives u gas and I say not really a cup of tea of mine way to spicy.

  • @heathercontreras1586
    @heathercontreras1586 3 місяці тому +2

    Yeah for real. The food is doodoo.

  • @c_o_r_y
    @c_o_r_y 3 місяці тому

    In the end, the employees will be replaced with an automated conveyor belt like Sweetgreen.

  • @NotEcons
    @NotEcons 3 місяці тому

    these people need to stop giving Chipotle their money

  • @whereisjulia
    @whereisjulia 3 місяці тому +1

    Are there increasingly more rats with each new video or am I tripping

  • @TheCush911
    @TheCush911 3 місяці тому

    you got skimped, that bowl looks small af

  • @MichaelFowler-bu3fd
    @MichaelFowler-bu3fd 3 місяці тому

    Cafe Rio has really cut back on the protein. The just stopped going there. So easy.

  • @peachshandy
    @peachshandy 3 місяці тому +1

    I miss Ryan's jokes

  • @evareneeanimates
    @evareneeanimates 3 місяці тому

    Benedict with an American accent is just wrong 😭

  • @grandmajojo5211
    @grandmajojo5211 3 місяці тому

    maybe people are just getting more gluttonous

  • @angelmaldonado5657
    @angelmaldonado5657 3 місяці тому +1

    I hope that brits don’t think that chipotle and Taco Bell is real Mexican food cause if you do I can tell you it is not

    • @bananayummyable
      @bananayummyable 3 місяці тому

      Brits actually have some knowledge of the rest of the world. i.e. they don’t think Spain is in Mexico or paella is mexican (I say this as a Spanish person living in the US)

    • @angelmaldonado5657
      @angelmaldonado5657 3 місяці тому

      @@bananayummyable thank you I hope they do cause most Americans don’t and I’m sure as a Spaniard you’ve been called Mexican because according to them any one that speaks Spanish is Mexican 🤣

  • @geem8795
    @geem8795 3 місяці тому

    omg holiday hippo!

  • @sizzlelean1461
    @sizzlelean1461 3 місяці тому

    It's no controversy that shirt looks great on you. 🌮 🐁

  • @sillysarup
    @sillysarup 3 місяці тому

    My Rats!!!

  • @freddurstedgebono6029
    @freddurstedgebono6029 3 місяці тому +1

    4:50 That portion size is TRASH! This is why people film lol

  • @Anne_Onymous
    @Anne_Onymous 3 місяці тому +2

    Bullying? 🙄
    They're being held accountable bc they started skimping everyone and weren't consistent with portions. All they have to do is give normal full spoon fulls to every customer. No more, no less. Ta da!

  • @Thatgayguytimo
    @Thatgayguytimo 3 місяці тому +1

    I stopped going to chipotle because they started giving like no protein. They pick up a half a scoop and then dump half of it back in. So not to be like this, but I totally get the trends and I don’t understand why you don’t. If you’re paying for food you should get the food you’re paying for.

  • @Danny.As4
    @Danny.As4 3 місяці тому

    It’s funny to me that most small bowls that I see have literally nothing. Llike, of course your bowl doesn’t look like a mountain, you had rice, steak and cheese💀😭

  • @kepriest
    @kepriest 3 місяці тому +6

    not the chipotle-potamus ❗️🦛❗️

  • @tomasaf628
    @tomasaf628 3 місяці тому +20

    So worried Benedict wasn’t gonna whip out his American accent. Saved by the end thank goodness

  • @kellybice360
    @kellybice360 3 місяці тому +3

    I have been to multiple Chipotles in London and the portion sizes are way smaller.

  • @askmeagain43
    @askmeagain43 3 місяці тому +2

    Corporate should just announce anyone filming their servers like this can be asked to leave.

  • @jayedith9398
    @jayedith9398 3 місяці тому +1

    I am disappointed in you saying there is no proof that Chipotle is giving smaller portions.
    If you did any research at all... you'd know there is proof.
    There are many videos of people ordering the same bowl from multiple Chipotle and receiving inconsistent portions from each place. Also when weighing the protein, they are sometimes only receiving half a much grand as the serving size should be (as indicated on the Chipotle website).

  • @lilliancastanera6814
    @lilliancastanera6814 3 місяці тому +2

    That was a very daunting american accent u scared me dude

  • @pompommania
    @pompommania 3 місяці тому +1

    " chibottle" 😂😂

  • @APGTV
    @APGTV 3 місяці тому

    is 55 quid pound? that is outrageous

  • @ttjc3696
    @ttjc3696 3 місяці тому

    So these people are giving Chipotle free press.....ok go off. 🤷🏿‍♀️

  • @James_Fly_Tying
    @James_Fly_Tying 3 місяці тому

    Freebirds is way better 💯 🌯

  • @Halbmond
    @Halbmond 3 місяці тому +1

    I don’t have Chipotle in my country. Are those real black olives or artificially blackened olives?

    • @bumblingbe
      @bumblingbe 3 місяці тому

      Those were black olives from Subway so probably yoga olives

  • @iluvcamaros1912
    @iluvcamaros1912 3 місяці тому

    The people must consoom 😮

  • @Octobris
    @Octobris 3 місяці тому

    I. Absolutely. Love. Your. Hair.

  • @StevenMilk
    @StevenMilk 3 місяці тому

    Hi

  • @vonvard
    @vonvard 3 місяці тому

    Can't we just order food. Its all weighted and set amounts. Stop being so weird.....America

    • @msjkramey
      @msjkramey 3 місяці тому +1

      There are set amounts that corporate has, but most people making that little money don't care