It's crazy how these dealers fight over a few hundred dollars, like these were the last vehicles on earth. Meanwhile, there is a factory that is turning out a new Honda Pilot every 30-seconds.
@@trungluu6652 it's why they do it in the diamond industry, gym membership negotiations, and Home Depot unless you show them a competitor's price. The car business doesn't have that market cornered they are just more out about it
I sell 100 cars a month. That comes to $30,000 to pay staff, insurance, taxes, and t-shirts for the local kids soccer teams. An extra $300 per car isn't chump-change. Especially for a family owned store.
Well, yeah. If you’re responsible for the profit of car sales you’re not giving final say to a salesperson. You train them what neighborhood to land in and then go finalize the details.
Because salesperson tries to squeeze more bonus for any sales they complete. They dont understand that some buyers will not bend and take the first offer
OK, but how is that a problem? The reality is at any new car dealership the sales people are not the people with whom the car buyer is negotiating. The person doing the negotiation is the sales manager. The sales person is merely a middle man. If a car buyer does not engage with the sales manager, that car buyer, most likely, made a bad deal.
I wish we could do this to every manager at a car dealer when they went to buy groceries. “I don’t know, we have a market adjustment on those bananas, pretty popular this week. “
Russell and Smith here in Houston. First time I’ve heard of a Houston dealer in your videos. Sounds like it’s a good dealership to work with as you nearly got what you wanted. Smaller dealership right where the Texans play.
It's crazy how the MSRP and MA days have changed how dealerships act now. Some of these guys who entered the car game during those MA days don't know the art of negotiating
agreed. for most people that's a fine deal, the content has to push it more otherwise it wouldn't be content. majority of the time that deal would be been done so its not like this example is what's happening all the time though.
7:56 - So the salesman was willing & had the ok to go with a $54,500 deal, but ONE dollar less at $54,499, well that requires a manager approval?? 😂😂😂😂 Then, the manager tries (again) for $54,500… This is why I have my consult call with Tomi set up at the end of this month. I just can’t with these dealership salesmen…
He would’ve gone to the manager either way. The manager just wanted to give context to the Kriss deal before closing because he wanted to make sure Tomi kept coming back.
No, Francisco was only able to get $55K OTD. Tomi wanted $54,499 so Francisco went to the manager who called Tomi. The manager finally agreed to $54,499! Watch it again!
What do you do when a dealer makes a deal over the phone/text/email and then when you come in to actually PURCHASE the car, the deal changes....I'm worried about a fly/drive
You file a complaint with your State Attorney General's Office of Consumer Affairs and also with the Federal Trade Commission. They are engaging in fraudulent sales practices
10% off a Honda Pilot? If I may ask, what year is that ( I might have missed it in the video)? Even if you got the discount due to you're channel popularity. That is an awesome price on a Honda anything.
I would think that more dealers would steam line the experience by now! At my local Toyota dealer, the sales person is also the finance person....there was no other middle man or manager to be involved in the process. I simply chose the truck I wanted along with the option and it was back straight to the office for a simple credit run. After that, I was given an option to go with their Toyota financing or wait until I brought loan approval from my own. I chose to go with them because my family for the most part has always been buying at this dealer and the seller knows my family fairly well over the decades. During the option add-on, he even advised me that certain things can be done myself or purchase at a later time for greater discount. I
@jasonleatherwood2172 from your response , you seem a little irritated. I didn't get a significant discount but I did pay MSRP (not blindly). At the time of the purchase in 2019, Tacoma were selling like hot cake. It was difficult enough to find a Tacoma I like let alone have it available on the lot longer enough to look around. I could've gone to a dealer about 3 hours north and saved $2800 but in my case, I value time. Finally, I just woke up on a Sunday, grabbed a beer and enjoyed the sun and spontaneously went to the dealer to check out the availability of trucks. There were maybe 17 Tacoma in the lot with 7 already being "reserved" for. I looked around and saw a beautiful cement color with black out package and premium trims. I went downstairs to see if the sales person was available. He was and within no more than 20 minutes...I was in and out. Again, I could've driven 3 hours but that means another 3 hours back and time is valuable to me.
Best practice, speak to the person who makes the decision. That person is NEVER the sales person. Cut through the waves of "middle management" go straight to the GM. Be fully prepared to walk away if the out the door price is not what you can pay. What they want you to pay is not what you are paying them. What you can pay is what you can pay.
So the dealership has to lose money and the salesperson has to make a MINI deal ?? I don't understand why you do this, or what the point is. Hondas aren't marked up a whole lot to begin with, maybe $2000 ish total at MSRP.
If this content provider bought the vehicle based on whether the salesman said . The salesman got he better of him by adding “ inventory tax” to the price. Inventory tax is dealer manufactured Bullshit . When compressed air is 80 percent nitrogen and they charge you a hundred bucks for nitrogen filled tire. lol
If this guy is so good why play all these games, ask for the sales manager, build rapport and you'll get the deal, plus the manager would be willing to make it work since they wouldnt have to pay the comission
Understanding how a dealership works is EXTREMELY important when doing what I do. First off, there is no sales manager I have ever met that would do this. If a sales manager works a deal from start to finish, this isn't just a "nobody gets commission deal" It would be a be a mini of a 100-200 dollars. That mini would be "spooned" to a sales person. As even if a sales manager does negotiate the entire deal, they need someone to do the grunt work. Even with little grunt work they will still pay someone a mini because it helps with morale. Secondly, I negotiate a 100+ car deals a month and I have tried every method. Most sales managers are EXTREMELY busy and get asked to talk on the phone multiple times. If you ask, 1/10 times you will get ahold of someone. The other 4 will call you back. 5 never will. Out of those 5, you are waiting hours if not days to get the same results. Sure maybe 1/10 you make a relationship. MAYBE. But even at this point, it doesn't work as "Effectively" as you think. Sales managers don't always appreciate their process that they preach being skipped.
@@Delivrd Understandable, can't believe how lazy some guys are. I do the deal start to finish, sale to delivery (finance included) good work being respectable and getting straight to it. One thing ill say about this business. Its easy to get in the car business, but not everyone knows what they are doing or what needs to be done to stick in it for a long time.
Bingo. And the way to get to the manager is to offer to buy at a price lower than the sales person is authorized to sell. Just base that price on invoice less holdback less any published incentives. Offer a price not ridiculously low but low. Then sit back and let the manager counter. I have bought more than 30 new vehicles over the years, for myself and assisting others. Getting the manager involved is very easy for a car buyer who understands the process.
@joshuatodd1793 1000 gross is practically a mini. It depends on which trim levels you're selling on the Toyotas at MSRP and also depends on how much PAC your dealership charges. I sell Toyotas. If I sell a Corolla LE or SE at MSRP, it's a mini deal for me.
@@georgesonherard3310blatantly false. If they didn’t make any money at msrp they wouldn’t be working there. At msrp the entire dealership is making money, including the sales person.
Tomi needs to talk like a regular person, he sounds exactly like the sales people he's dealing with. Maybe that's by design, but most customers don't talk like that when speaking with a dealer.
Most consumers are "too polite" and don't have the guts to walk away when they are being shanghaied by a stealership. Delivrd is pretty straight forward and if the dealership doesn't want to do business they can hang up. Along those same lines, Delivrd can and has walked away when they aren't being reasonable. When you are buying a vehicle, you are making a significant purchase. You aren't "dating" the salesperson or dealership. Generally speaking you aren't even entering into a long term relationship with them, unless you plan to take it to them for service, but even then, the sales and service are treated as two separate entities in most dealerships. This is business. We aren't playing footsies and peek-a-boo with them. Straight forward, some negotiation, and we have a deal or we don't. Don't be afraid to get up and walk away (I have, MANY times). Don't put up with their "STUPID" questions either. Things like "What will it take for you to sign today" get responses like "I'll sign, right here, right now, if you are willing to trade me even up for (whatever I'm driving) and put $100 towards gas." from me. Another one that I don't like is "How are you going to pay for this?" before you have agreed on a price. That question is all about them (stealership) trying to find ways to milk you for more money, because make money when they get people to finance, and it's a great way for them to sneak in extra fees for add-ons, warranties, GPS tracking, etc. and hope that you won't notice. Again, questions like that get responses like this: "As long as the money is good, it shouldn't matter. If I want to know your finance options, I'll ask, but until we get to that point, it is none of your business."
77k for a Honda Pilot is WILD.
Yay for TikTok and volume leverage. Someone like me would have been told to go kick rocks
It's crazy how these dealers fight over a few hundred dollars, like these were the last vehicles on earth.
Meanwhile, there is a factory that is turning out a new Honda Pilot every 30-seconds.
Sell 500 cars per mo and hold onto $300 extra per sale ....whether last one or a million ...it can add up
because most folks would pay that hundred dollars to get the car, which is ridiculous and stupid. thats why dealer keeps doing it.
@@trungluu6652 it's why they do it in the diamond industry, gym membership negotiations, and Home Depot unless you show them a competitor's price. The car business doesn't have that market cornered they are just more out about it
I sell 100 cars a month. That comes to $30,000 to pay staff, insurance, taxes, and t-shirts for the local kids soccer teams. An extra $300 per car isn't chump-change. Especially for a family owned store.
@@rubiconbaron9662 makes perfect sense
They always do that bullshit.. Start with the salesperson and then the manager comes in to close....
Well, yeah. If you’re responsible for the profit of car sales you’re not giving final say to a salesperson. You train them what neighborhood to land in and then go finalize the details.
Because salesperson tries to squeeze more bonus for any sales they complete. They dont understand that some buyers will not bend and take the first offer
OK, but how is that a problem?
The reality is at any new car dealership the sales people are not the people with whom the car buyer is negotiating. The person doing the negotiation is the sales manager.
The sales person is merely a middle man.
If a car buyer does not engage with the sales manager, that car buyer, most likely, made a bad deal.
I wish we could do this to every manager at a car dealer when they went to buy groceries.
“I don’t know, we have a market adjustment on those bananas, pretty popular this week. “
I mean, that happens. Fruit changes prices all the time.
@mikecast20 get the rocks Abdul
Russell and Smith here in Houston. First time I’ve heard of a Houston dealer in your videos. Sounds like it’s a good dealership to work with as you nearly got what you wanted. Smaller dealership right where the Texans play.
I am continually amazed you are able to make a deal with a Honda franchise. I really like Honda's but I hate Honda sales.
It's crazy how the MSRP and MA days have changed how dealerships act now. Some of these guys who entered the car game during those MA days don't know the art of negotiating
Francisco came back with a completely reasonable counter. Seriously, this kind of grinding on dealerships is why it's so difficult for people.
agreed. for most people that's a fine deal, the content has to push it more otherwise it wouldn't be content. majority of the time that deal would be been done so its not like this example is what's happening all the time though.
Black addition is just blacked out badges and maybe some wheels but just a difference in color
7:56 - So the salesman was willing & had the ok to go with a $54,500 deal, but ONE dollar less at $54,499, well that requires a manager approval?? 😂😂😂😂
Then, the manager tries (again) for $54,500…
This is why I have my consult call with Tomi set up at the end of this month. I just can’t with these dealership salesmen…
He would’ve gone to the manager either way. The manager just wanted to give context to the Kriss deal before closing because he wanted to make sure Tomi kept coming back.
No, Francisco was only able to get $55K OTD. Tomi wanted $54,499 so Francisco went to the manager who called Tomi. The manager finally agreed to $54,499! Watch it again!
I go to Carmax to avoid this BS. Less stress has probably added years to my life.
@@dave3657 Carmax has high markups.
my theory is it's easier to 54.5 than 54499 so they defaulted to 54.5 i doubt they were bickering over 1 whole dollar
"Do you know Henry?"
"No. Wait, which one?"
What do you do when a dealer makes a deal over the phone/text/email and then when you come in to actually PURCHASE the car, the deal changes....I'm worried about a fly/drive
You file a complaint with your State Attorney General's Office of Consumer Affairs and also with the Federal Trade Commission. They are engaging in fraudulent sales practices
Two cars they sold, they can't be too upset.
Might have saw my audition tape... priceless🤣
4:33 plot twist he’s watching the stream 😂
10% off a Honda Pilot? If I may ask, what year is that ( I might have missed it in the video)? Even if you got the discount due to you're channel popularity. That is an awesome price on a Honda anything.
The problem is to when they feel like you sort of one a deal. They'll mess with the car before they hand it over to you. Seen it before
In my area they wont even talk to you on the phone at all
Screw these new car prices.. lol I love my used newer body style ranger and my 1998 rav4 5 speed both run like a top.
I would think that more dealers would steam line the experience by now! At my local Toyota dealer, the sales person is also the finance person....there was no other middle man or manager to be involved in the process. I simply chose the truck I wanted along with the option and it was back straight to the office for a simple credit run. After that, I was given an option to go with their Toyota financing or wait until I brought loan approval from my own. I chose to go with them because my family for the most part has always been buying at this dealer and the seller knows my family fairly well over the decades. During the option add-on, he even advised me that certain things can be done myself or purchase at a later time for greater discount. I
Did you get a significant discount or blindly pay msrp
@jasonleatherwood2172 from your response , you seem a little irritated. I didn't get a significant discount but I did pay MSRP (not blindly). At the time of the purchase in 2019, Tacoma were selling like hot cake. It was difficult enough to find a Tacoma I like let alone have it available on the lot longer enough to look around. I could've gone to a dealer about 3 hours north and saved $2800 but in my case, I value time. Finally, I just woke up on a Sunday, grabbed a beer and enjoyed the sun and spontaneously went to the dealer to check out the availability of trucks. There were maybe 17 Tacoma in the lot with 7 already being "reserved" for. I looked around and saw a beautiful cement color with black out package and premium trims. I went downstairs to see if the sales person was available. He was and within no more than 20 minutes...I was in and out. Again, I could've driven 3 hours but that means another 3 hours back and time is valuable to me.
@@RandomCaliforniaAdventure ur time isnt worth 475$ a hour lol
Best practice, speak to the person who makes the decision. That person is NEVER the sales person. Cut through the waves of "middle management" go straight to the GM. Be fully prepared to walk away if the out the door price is not what you can pay. What they want you to pay is not what you are paying them. What you can pay is what you can pay.
I want a Supra but I hate dealing with the salespeople in san antonio. Mark up this add on this. Like damn
So the dealership has to lose money and the salesperson has to make a MINI deal ?? I don't understand why you do this, or what the point is. Hondas aren't marked up a whole lot to begin with, maybe $2000 ish total at MSRP.
If this content provider bought the vehicle based on whether the salesman said . The salesman got he better of him by adding “ inventory tax” to the price. Inventory tax is dealer manufactured Bullshit . When compressed air is 80 percent nitrogen and they charge you a hundred bucks for nitrogen filled tire. lol
Inventory tax. Really WTF.
If this guy is so good why play all these games, ask for the sales manager, build rapport and you'll get the deal, plus the manager would be willing to make it work since they wouldnt have to pay the comission
Understanding how a dealership works is EXTREMELY important when doing what I do.
First off, there is no sales manager I have ever met that would do this. If a sales manager works a deal from start to finish, this isn't just a "nobody gets commission deal" It would be a be a mini of a 100-200 dollars. That mini would be "spooned" to a sales person. As even if a sales manager does negotiate the entire deal, they need someone to do the grunt work. Even with little grunt work they will still pay someone a mini because it helps with morale.
Secondly, I negotiate a 100+ car deals a month and I have tried every method. Most sales managers are EXTREMELY busy and get asked to talk on the phone multiple times. If you ask, 1/10 times you will get ahold of someone. The other 4 will call you back. 5 never will.
Out of those 5, you are waiting hours if not days to get the same results. Sure maybe 1/10 you make a relationship. MAYBE. But even at this point, it doesn't work as "Effectively" as you think. Sales managers don't always appreciate their process that they preach being skipped.
@@Delivrd Understandable, can't believe how lazy some guys are. I do the deal start to finish, sale to delivery (finance included) good work being respectable and getting straight to it. One thing ill say about this business. Its easy to get in the car business, but not everyone knows what they are doing or what needs to be done to stick in it for a long time.
Quite agree
Overpriced to da max
Wasting so much time with sales…just go right to the manager.
This doesn't work most times for a plethora or reasons at scale.
That’s logistically impossible.
@@Delivrd can you explain why in a video?
Bingo.
And the way to get to the manager is to offer to buy at a price lower than the sales person is authorized to sell. Just base that price on invoice less holdback less any published incentives. Offer a price not ridiculously low but low. Then sit back and let the manager counter.
I have bought more than 30 new vehicles over the years, for myself and assisting others. Getting the manager involved is very easy for a car buyer who understands the process.
@jerrylundegaard2592 i know it sounds easy, but it really isn't. Sales reps will just keep going to the manager instead of just coming back with him.
Wow, used Chris to base his offer and had it all WRONG. Dude didn't prepare...
Tomi, we doing some Fords today? I signed up on FTC. Your new Ford guy is on Stand by! I can locate, sell, and deliver nationwide.
Let me get you access to our App. Let me get you an invite
lol so is that polish?
who would spend 54,000 on a dang honda LMAO
Lots of people, the fuck you on about?
This is Miami dealer?
No. That’s Houston
I heard Russel and Smith Honda @@tw8098
Houston inner loop sounds like
@@SecretRabbit93 russel and smith honda bro
@@tw8098 russel and smith honda bro
I wonder how much these guys are still making when they sale a car at MSRP. I wonder what Honda pays them for the sale..
Most of these cars sold at MSRP is a mini deal. The salesperson is not making money.
Doubt that. When I sold toyotas if you could get msrp you would make 1000 to 2000 gross @20% min commission plus a 100 spiff for getting msrp
@joshuatodd1793 1000 gross is practically a mini. It depends on which trim levels you're selling on the Toyotas at MSRP and also depends on how much PAC your dealership charges. I sell Toyotas. If I sell a Corolla LE or SE at MSRP, it's a mini deal for me.
@@georgesonherard3310blatantly false. If they didn’t make any money at msrp they wouldn’t be working there. At msrp the entire dealership is making money, including the sales person.
Tomi needs to talk like a regular person, he sounds exactly like the sales people he's dealing with. Maybe that's by design, but most customers don't talk like that when speaking with a dealer.
Oh, that's called confidence.
Most consumers are "too polite" and don't have the guts to walk away when they are being shanghaied by a stealership.
Delivrd is pretty straight forward and if the dealership doesn't want to do business they can hang up. Along those same lines, Delivrd can and has walked away when they aren't being reasonable.
When you are buying a vehicle, you are making a significant purchase. You aren't "dating" the salesperson or dealership. Generally speaking you aren't even entering into a long term relationship with them, unless you plan to take it to them for service, but even then, the sales and service are treated as two separate entities in most dealerships.
This is business. We aren't playing footsies and peek-a-boo with them. Straight forward, some negotiation, and we have a deal or we don't. Don't be afraid to get up and walk away (I have, MANY times). Don't put up with their "STUPID" questions either. Things like "What will it take for you to sign today" get responses like "I'll sign, right here, right now, if you are willing to trade me even up for (whatever I'm driving) and put $100 towards gas." from me. Another one that I don't like is "How are you going to pay for this?" before you have agreed on a price. That question is all about them (stealership) trying to find ways to milk you for more money, because make money when they get people to finance, and it's a great way for them to sneak in extra fees for add-ons, warranties, GPS tracking, etc. and hope that you won't notice. Again, questions like that get responses like this: "As long as the money is good, it shouldn't matter. If I want to know your finance options, I'll ask, but until we get to that point, it is none of your business."
He occasionally does some lying like the sales people apparently do as well…
54,499 😂😂😂
You can always tell a pothead by that little laugh after everything they say.
Ok and?
I am sick of that dream in driveway line
It’s good
I’m sick of the Don’t hire me to save money, hire me to save time, energy & anxiety line
I love the line. lol
Well I mean would you like me to lie and tell people to hire me to save money and not time energy and anxiety?
Then don't listen lol