Neptune 4 Max -You MUST do these steps to get good prints and fix the problems.
Вставка
- Опубліковано 30 чер 2024
- The Elegoo Neptune 4 Max is a massive printer that came with massive headaches.
After months of testing, troubleshooting, and working with Elegoo support, I've made a step-by-step guide for going from box to printing without pulling your hair out. Perfect prints are always possible; you must set up the printer correctly.
The Neptune 4 series of printers (Neptune 4, Neptune 4 Pro, Neptune 4 Plus, and Neptune 4 Max) are amazing printers, but some report problems. With this guide you can get rid of the blob of death, axis offset issues, and more.
I'll show you how to do that in this video so that you can see what a great printer this is.
This is my older video with a bit more information on firmware updates that I mention in this video: • Neptune 4 Series Probl...
📚 Topics covered in this in-depth tutorial:
0:00 Introduction
1:15 Unboxing and initial setup
3:30 Updating firmware and software
7:20 Checking and adjusting belts and bed stability
10:45 Replacing leveling springs with silicone bumpers
13:10 Setting the Z-axis offset
15:50 Mastering bed leveling techniques
22:30 Cleaning and preparing the print surface
25:00 Common issues and how to resolve them
28:45 Achieving perfect prints
31:00 Conclusion and additional resources
Whether you're a beginner or an experienced 3D printing enthusiast, this guide is designed to help you get the most out of your Elegoo Neptune 4 MAX. I'll share my experience in dealing with common problems like the "blob of death," bed adhesion issues, and more. By following these steps, you'll be able to avoid pitfalls and achieve stunning, consistent results with your 3D printer.
🛒Shop these stores and help Dave Tries This [Affiliate Links]🛒
My Amazon 3D Printing Store with my favorite 3D printing accessories -amzn.to/45ERKLx
My Etsy Store - daveprintsthis.etsy.com
🖨️ Printers 🖨️
Elegoo Site- All Products triesth.is/elegoo
Elegoo Site - 2024 Products triesth.is/elegoo2024
Elegoo Site - Bundles - triesth.is/elegoobundles
Bambu Labs Products - triesth.is/bambu
Bambu A1 - triesth.is/bambua1
Bambu A1 Mini Combo - triesth.is/a1minicombo
Bambu P1S Combo - triesth.is/p1scombo
Anycubic Products - triesth.is/anycubic
Kobra 3 Combos - triesth.is/kobra3
Photon M7 Resin Printer - triesth.is/photom7
Anycubic Filament and Resin - triesth.is/anycubicfilament
Anycubic Wash and Dry Station - triesth.is/anycubicwash - Наука та технологія
I significantly improved the quality of my prints by changing out my hot end for a Flowtech, and upgrading the PEI sheet from wam bam. After all the "fixes" I went through to fix my poor bed adhesion, , I think that the Bed and hot end contributed greatly at least in my case. I am finally up and printing again. Your tips were also invaluable in dialing in the printer settings.
Your guide for leveling the bed helped alot, another tip is to let the bed heat up for 20-30mins before leveling and printing. I've notice how much the plate level points changes when cold vs fully heated.
Yeah I wish I had mentioned that. It's one of the reasons why I run the leveling over and over since the bed stays warms between each leveling.
Useful information, thanks Dave! I think videos about printing specific items, like cosplay helmets or costume parts, would be really popular. You could include the painting, weathering too.
Thanks Gordon!
Thanks for the video. I just unboxed my new 4 max today and your tips really helped. Just finished printing a test benchy, it came out very nice
I'm so glad to hear that. Thanks for letting me know!
You are a blessing. I had been having may issues with my 4 max and ended up realizing it had broken x & y sensors. Got the replacement machine now and will setup to your specs. Thank you very much for sharing the information
how did it go?
Before anything heat that bed up to operating temperature and let it soak for 30 minutes once up to temp. All beds flex when heated but it is amplified as the bed gets bigger. Save the headache of running a bed level procedure a hundred times by letting it stabilize with a heat soak. Do this before every print, I also run an auto bed level before every print, these beds are that finicky.
Yeah I pulled out a section on bed temps as it was going long. But good points.
Thanks Dave!
Thank you, anonymous
I let mine bed and nozzle heat up to temperature then leveled the bed. Now it been working great. I let it heat up too and do the auto bed leveling now before I print. Few extra minutes seems to help. Thanks.
Glad it helped!!!
Screws tilt calculate is a game changer for bed leveling.
Yup. Though I don't think most new users would find it as easy as the auto leveling process.
@davetriesthis this is my first printer ever. The hardest part was finding the right code to paste and where to paste it. After that the actual leveling process was super easy. I think a thorough video on how to do it would be awesome for those that are wondering how to do it
Could you please provide some source about this leveling technique? Thank you!
Love the video
Oh, thanks!
Your first video was very helpful. We've had the Max for over 6 months and may have gotten two or three good prints. That's it. We have a Raise3D and a Modix, which both print perfectly. The neptune 4 max is trash. Everything is wrong with it. What were they thinking - imagine what happens when you get 2kg+ of a large print on the bed, only to finally have the Y-axis motor (a cheap nema 17) skip steps and layer shift (ruining a 6 day print), because no one at elegoo considered that a bed-slinger of this size will never work, ever. You can tart this machine with new ball bearing slides on the x and y, replace every piece of crap part, adjust every adjustment, and it still is a POS because of the laws of physics. Elegoo should hire an engineer or two....
While I get your anger, I have two of them and they are now both printing great. I'm on hour 150 on one and about 300 on the other.
I've printed 5 of these in my store on them so far. www.etsy.com/listing/1714050426/helldivers-2-rs-422-railgun-cosplay-prop
Those r cool af
This is the 8th 3D printer I’ve bought in last 10 years. I’ve never had this much trouble. From the ‘cheap’ Anet to the Anycubic Chiron. It’s been 3 days and I’ve tried everything. Your findings make a lot of sense. But still having same issue. Part starts to print in one part of bed but screws up a bit farther into the print. Can’t seem to get consistent initial layer.
Great video, almost got a 4 Max. Ended up buying a Sovol SV08, it's likely to have its own set of problems.
Circle back and let me know how you like it. And thanks for the compliment
Thanks for the great video. So after tuned and working what do you think of the printer. Should I continue looking at this printer or another model you recommend over this one.
I've run probably 200 hours of prints across two of the Max and they are nearly flawless. One print had a weird y axis alignment issue but I am pretty sure it was the slicer.
The only weird thing is that the filament runout sensor doesn't always work. So usually it pauses when out. Sometimes or it doesn't.stop when the filament is out. I think it's based on what screen the printer is on in the controller when I print. But now I just swap filament out before I go to bed.
They really are great machines now.
Does the Neptune 4 Plus have the same issue? I just got a Blob of death on my Neptune 4 Plus, which I've only owned for a couple months, my first printer, and I found these videos. I really wish I had found them earlier!
It has the same issues as the Max. Fewer people bought it though and the larger size of the max exaggerates the issues.
That’s for this video. I’ve been printing for a few years but the Neptune is pushing me to pull out what little hair I have. I’m struggling with the leveling
Keeping people from losing hair was one of the key goals of this channel!
Man, id love to get help getting mine swtup and tuned to be this great, being new this hobby is frustrating, if you ever have time to help me out that would be great!
So, if I'm looking for something this size, and I don't want a loosely put together science project with some sub-par parts and no QC (but great customer service) , do you have an idea for one that works well out of the box? I'd like to spend more time in Fusion and less time fiddling.
I suffered from a blob of death on my max, and I replaced the hot-end, and it works fine when I boot it up, but now whenever I level the printer I cannot hit confirm on the values at the end. Turning the printer off and back on will sometimes fix this, but no matter what the screen freezes following the leveling process. Do you know how to fix this?
The 4 Max is 20%+ off right now through various big sellers including Amazon!! We wanted a large print bed for our first 3D Printer and despite the software issues at launch (which is normal in the electronics world, everything we can find says the latest firmware updates released this year fixed all that.)
HELP!!! So, is it just we are new? ... or is there something special about the Neptune? For the life of us, we are attempting to needle filament into the Nozzle but it won't stick. (We tested moving the Nozzle around after we noticed how difficult it was to feed to the Breakage Detector but the filament just slips out the second the Nozzle moves around.)
I got the neptune 4 pro and i can't keep it level. The four corner screws keep coming loose on me. I just bought this printer a week ago. I did the frimware update and change it from standard to professional bed leveling. I sat there for two hours leveling the bed and the print i did came out great and i when to print again and it started to hit the print and rip it off the bed and the corner justments was off again. I did buy some silicone to replace the springs to see if that helps. Thanks for making good videos.
I have a neptune 4 max and was having the same problem. So I went out and got some 4mm×0.7 nylon insert lock nuts to use instead of the leveling wheels. It took some time, and a few choice swear words, but now I've got it tuned in and I haven't had to re-level my bed at all. Well worth the time.
As a side note, bc the bed on mine is so big I had to let it heat up to 60°C and leave it for a half hour to get rid of bed warp that occurs as it heats up. So it was quite hot when I was leveling it with the locknuts. You shouldn't have to do that though, if you persue this course of action
Thanks for the comment. When you say the screws come out, do you mean the knobs under the bed?
My 4 Pro did the same thing. Print head and bed were moving so fast it actually shook the wheels until they fell off. I know you’d probably say print slower, but I didn’t buy a 300mm/sec printer just to have to print at Ender 3 speeds 😊
I have 2 4 maxes. The problem is the bed warps. It's large and doesn't heat evenly. Mine is just slightly over 1.25mm lower in the center than on the edges. Both of mine worked well for about 3 weeks and then the issues started showing up and that's when I noticed the bed mesh profile. Waiting to hear back from Elegoo support.
Interesting mine have stayed relatively consistent, especially with bumpers not springs. I re auto calibrate every few prints and the measurements rarely drift by more than .1 or .2 though I haven't written them down to see if maybe they're going from negative to positive.
I definitely have an area in the front most position and the rear most position where the middle points don't seem that connected to the edges which is probably a mild version of what you're seeing.
So left might be .03 and right +.02 and the middle is like +.3 which would be consistent with that.
However my original max had the bed replaced. And the newer one has very few leveling issues. I wonder if they did a running line change.
I wish one could select just the middle to heat for a smaller print.
@@davetriesthis I really hope they will just send me a new bed. If that works, I'll get them to send me a new one for my other printer. I do have a 4 plus coming and it will be interesting to see if the smaller bed has similar issues. I never checked the mesh profile on them when I got them. I was new to Klipper and honestly didn't know I could. They worked flawless for about 2 weeks. Then I started seeing some variations in my first layer across the print. part would be good and some was either too close or too far. And then adhesion issues. Nothing would stick except at the front of the plate. I kept thinking "what did I change". And then i looked at the bed mesh.
That seems consistent with the problems I had too. Their support has been great with me. (And they don't know I'm a UA-camr working with their PR. I purposefully don't tell them.)
Just got my 4 max and it’s been frustrating to get going, I was able to print one good size Budda and that’s it , everything else is starting ok then next thing you know is it’s either knocked out the way and blobbing up? 🤯🤯🤯 not sure about firmware update and I’m not online with the printer.
My Neptune 4 Max has been acting like the bed is too high on one side and too low on the other no matter what the mesh looks like. This causes the nozzle to be too close to the bed on the left side and too high on the right side. it's really weird. I updated the firmware just like in this video and I tried many different slicers. I tried for 3 months to fix it at my college's maker space with the 3d print people there. I just sent Ellegoo an email with all of the relevant data they asked for. Hopefully I can get mine printing larger prints. It can only do smaller prints right now because of this issue. If you have any advice I would appreciate it.
What do i do if i was able to install the updates on the printer via the usb drive but now I'm trying to install the update with the micro sd card and it is just giving me the elegoo logo and the two spinning wheels.
Try the microsd card install again. Sometimes it takes more than one pass.
is there any value in going through the OpenNept4une upgrade on a Neptune 4 max. The version of Klipper that ships from Elegoo only seems to work for certain features. Bed_mesh and screws tilt adjust has been great but the probe calibrate will. not save the z offset at all for me, I have to go through their LCD interface and even that seems as if its hit or miss.
Personally I wouldn't muck with the installed klipper. That could break and leave you stranded.
The axis offset issue was solved for me with the first firmware update. Which firmware are you on?
@@davetriesthis also on the latest version that is available. Updated the LCD and the Main system firmware
bom dia! o nivelamento automático não funciona ate o final, ela cobre 90% da área, mas na parte de traz ela simplesmente para e chega ate a dobrar a mesa no canto superior a direita, em seguida aparece o aviso: no trigger on probe after ful I moviment = nenhum gatilho na sonda após movimento completo. como resolver isso.
On the screen software update do you put the folder on card or just the file?
You put just the file on the card. The tft file
@@davetriesthis thanks finally someone answers a question lol
Are there any 4 max prusa profiles out there. Orca is not doing it for me.
Elegoo released Elegoo cura 5.6. It's got profiles for all the Elegoo printers. You can grab it on their support page.
@@davetriesthis so no prusa?
First printer for me and honestly the worst experience ever, blob of death, followed by a broken thermistor, bought a full new hotend and constantly getting errors that extruder not heating at expected rate. I've seen nothing but complaints about the Neptune 4. When it was printing it was very good but I've spent more time opening it up and replacing parts than printing.
Do these updates work on the Neptune 4 Pro?
Yes though there aren't wheels under the bed for leveling so you can skip the part about dialing that in.
Love the video but I want a printer that prints not something I need to work on looks like I'm going to have to pay a little bit more just so I can not do the extra stuff just to make it do its job
Birthday sales on all Bambu Lab products. triesth.is/bambubirthday
I have gone thru 4 print heads losing them all to the blob of death. I have tried so many different things from making sure my bed is level to running test prints after every print and updated the firmware over and over multiple times but I still get the blob of death after about 20 minutes of run time. Please help me. I have contacted elegoo and they never contact me back. I am getting to the point of sending back and taking a lose on the printer because it won't work for me. I have a neptune 4 plus but it has the same print head as the max
Hey Dave, I just bought the Elegoo Neptune 4 max, and I'm having some issues, I'm thinking that I may be having this trouble because I did not install a new version of cura. Is that required to install the cura software that comes wth the printer, if you already have it? The printer I had before was the Elegoo Neptue 4 Pro. I 'm just trying to figure this out, I'm kinda new to 3d printing. The issue I'm having with the 4max is adhesion and level problems. I think I'm just going to go over your video again to be sure I have done everything as you say. Thanks for these great videos, I hope this does the trick!
Elegoo finally updated their Elegoo-specific Cura from 4.8 to 5.6. It's on their website. Use that. You could also use Orca but I have found in my initial tests that cura with its native support is better
@@davetriesthis Hello Again, Dave. I have an issue with the print bed. While leveling, it will auto-level the first 3 levels and then make a grinding noise on the left side. Do you have any suggestions on how to fix this? I am still unable to print anything, and I have done all firmware updates. I am at a loss as to how to fix this.
Neither one of the flash drives work. All I get is an error message.
You can reformat them and reinstall the software. They have to be formatted as FAT or exfat
couldn't find the silicone bumpers :(
They're in the Amazon storefront but here is a direct link amzn.to/4bwk7y4
My Max keeps defaulting to 140 degrees on the nozzle. I keep changing it and when a print starts, it blinks back to 140. Infuriating!
Did you do the firmware update?
I've had mine for over a month and it still won't print. The unit defaults to 140 C nozzle temp every time. They are not worth your wasted time. Elegoo support is a 3 day email turnaround that I found generally useless. Mine delivered with firmware 3 updates behind the latest and it's a month old! Don't waste your money. Go buy a Bambu. They work!
i just updated my firmware and now i cant level my bed.
I just got a N4Max for work, I would've never expected a RETAILED product to require going to such extremes of out-of-factory tweaks to get decent results, yet alone the ones advertised by the company .
My prints are literal morse code, the extruder can't do a full line without leaving gaps **everywhere**
I am seriously considering a refund, with a ticket to consumer protection office if I have to sink more manhour$ than the cost of the actual hardware to get results.
I don't think most consumer protection agency's have any control over companies in China?
@@davetriesthis if it's sold in your country there's a regulatory agency somewhere you can contact to make it stop if it's being done with deceptive marketing tactics
It’s like the early days of PC’s, lots of tinkering and frustration.
For an easy to set up and easy to use printer Bambu Labs are excellent
@@Scott4271 don't get me wrong, I picked up the makerbot cupcake back in the days so I'm used to all that nonsense. then i got the ender 6 with the inevitable direct drive sidegrade. I just wish companies would put some sort of warning label that a degree of troubleshooting will be required on the early batches, like the afforementioned did.