They're such simple laws, and if you still have doubts; Use your common sense! Outside of a targeted distraction, if the dog is obedient, focused and calm - it's probably a legitimate, trained service dog!
I used to work in customer service, and I made sure to memorize the 2 questions required by ADA for this exact reason. It's disgusting how people get emotional support animals and try to pass them off as working service animals. This channel has taught me so much about service dogs, thank you so much!
@@skipdar4396 ESAs are protected by the Fair Housing Act, meaning you can own an ESA without additional fees in an apartment without restriction, but hotels are considered temporary housing, and are not under the same allowance in a hotel as a Service Animal under the ADA. However, some hotels will allow an ESA in if they can show good behavior, and more places are allowing ESAs as well. I have an ESA too, but I put a LOT of research into whether or not the hotel will allow my ESA to stay with me.
@@amberliraven4198 ... thank you. It’s been about three years since I looked into it. I’m sure regs have changed. Lexi has decided he no longer wants to leave the house and I don’t take him. So, now I only leave for appointments and my roomie stays with me then. 😕
Him talking over you when you are trying to explain stresses me out so much just watching it, I would have been overcome by my anxiety if this was me, he is unbelievably disrespectful
To each their own. I saw it the other way around and also on both sides. Noone will retain any information the other is trying to provide if both individuals talk over each other. I know this because I too an guilty of doing this because it's how my brain is wired and I try everyday to try to listen and let the other person finish before I say what I want to say. Alot of times I forget if I don't say it right then and there but I've learned neither parties retain the information being provided when this happens.
@@brittany5737 Imho not really if you go at this logically the dude is really the one talking over her. His problem with the dog was clear after the first sentence and after he should've listened to her for an explanation instead of going in circles and keep arguin,g seemingly not listening at all. He could've literally called the police for information or use the very phone in his hand to google it while excusing himself for a second.
As a person that has multiple diagnosis like myself....... always stand up for your rights guys even if you have a disability or not, ALWAYS STAND UP FOR YOUR RIGHTS!!
JESUS, WHY AREN’T MORE PEOPLE EDUCATED ON THIS. I can’t imagine how difficult and stressful this is. These dogs have very important tasks to preform and the fact that so many people and businesses still treat people with disabilities like this is sad. And it’s even worse that people have fake service dog vests. It’s so frustrating!!!
Its the fakes that ruin things...because there is real proof ! Anyone can buy the equipment and get any type of registrations on line just for few bucks!!!
I love when they say I know the service dog laws thank you. And they’re telling you that they are allowed to require documentation for the service dog. That puts me over the wall when they refused to listen
Staff: I just need to see some paperwork... Handler: There's no such thing. Staff: Ok, well I just need to see some paperwork... Handler: You can't ask me that, it's illegal. Staff: Ok well I just need to see an ID for it.. Fucking Christ these people are thick.
My heart is racing from watching this OMGosh like dude STFU and LISTEN! And she even tried to help him learn for future, way better than me I would be like ok you want to go let’s go, you’re getting sued.
For all his " I'm not trying to give you a hard time" wouldn't it have been more professional to come knock on your door and talk with you than to flat out lock you out of the room? What a jerk!
Welcome back! I remember when you hit 100k (I think it was) live and the trolls were subbing and unsubbing lol. I was just wondering where you went! I thought maybe UA-cam unsubbed me from you. Glad to see you and Max back healthy and happy 💙💜💙
You are absolutely right! En emotional support animal is not the same thing as a service animal. A service animal has usually been trained to assist a disabled person while an ESA can be anything but doesn't have the legal status. Thank you for educating people.
People like this drive me nuts. The stress from the manager’s behaviour would send me into an episode. I’m so sorry you had to endure his ignorance. Really would they take a wheelchair away from a disabled person?? No, they wouldn’t dream of it. It’s the same as denying a service dog. Grrrr 😖
Why don't they make a law that you can't get a vest unless it is an actual service dog? Wouldn't that solve your issues? Why not have a government place where you take your dog in and show it is a true service dog and get a license like we have to for driving or when we get tags for handicapped parking.
Won't solve the problem, because how will the prove that it is actually a service animal? There's probably hundreds of websites/shops you can buy the vests from. Would be easier to introduce some form of certification or ID, would weed out the fake service animals..
@@GiordanDiodato nope, Australia registers their service animals, they have a tag on their collar and a number to verify. They register the ANIMAL, like getting a drivers licence, not the persons disability
Why should someone with a disability have to jump through a million loopholes just to get the medical device you need? How's about I deprive you I your artifical heart batteries for three years?
We went to a hotel not too long ago with my SD and the manager hung up on my dad, refused to let us in the room, denied the laws, required papers... and then the manager called her HQ and then "let us in" my dad spoke with the VA about it and they've been doing this to vets for years now (I'm not the vet, my dad is)
I have a question. Genuinely curious. How do you train a dog to be a service dog properly? Is there a trainer that helps you or them? I always wondered this. I’m sure other people would like to know too ❤️ last thing we want to do is offend anyone
My first service dog trained herself, it was another service dog/handler team that recognized what Dharma was doing. I them developed her instincts into skills by praising her. My second service dog Mimi (recently retired, now a pet) was surrendered for destructiveness, aka boredom, she needed a job and was willing to learn. I first worked on basic obedience and then added commands I would need for mobility; the funny thing is dogs will learn from your reactions and mannerisms. I recently started training on Fritz a year ago, he's doing really good. he's very ball/food motivated when learning. Look up the access test, although it's not required, it's good to train as if you are required to pass it.
If you said to me "yes its trained for medical" (I'm talking, you know big emergency problems) the only thing I would ask is "if your dog does alert and you have a problem would you like me to call you a ambulance" Thats all I'd like to know for your own safety and health. Like if you pass out for 5 minutes, that's worrying for others but might be normal for you. But 10 minutes! If you tell me that will require a ambulance, I'll be straight on the phone. Basically all I'd be asking you is "hey is there any alert I should be aware of in case paramedics are needed?" I don't need to know your health records, they're yours and as far as I'm concerned private information.
Honestly this is one of the many reasons I don’t want a guide dog. I have friends that have Guide dogs and they’ve been denied access to Uber, hotels, and stores because of the dog and the people not believing that it’s an actual guide dog. And now that people are faking service animals? That really makes me skeptical. I’m so sorry this happened to you! I hope you got some sort of special treatment after the cops came and they gave you your room back.
I don't understand why owners, managers, etc. are not aware that there is no paperwork for service animals. There is 2 verbal questions and that is it. You can not deny someone due to their service (THAT's SERVICE NOT ESA) animal. Honestly there needs to be some sort of formal training for all business owners and managers put on by either the NDC, NSBA, or the Multi-National Corporations themselves to make sure they know the laws and are staying in compliance with the ADA on service animals. Most of these business owners aren't purposely trying to break the law they just aren't aware, and until an actual person of the law tells them they won't believe what another person says bc unfortunately most of society is untrusting due to the high amount of scammers out there. So while I understand this particular owners/managers initial dilemma that is still no excuse for not knowing the laws, and you should not only comp these guests for their stay, but also be mandated through ADA compliance training. I hope I've made clear through this that although I understand where the owner/manager is coming from that in no way shape or form do I agree or accept their actions and think justly appropriate punitive measures should be taken.
If it’s. Registered service animal with the required papers they gave, it’s totally lawful. Can anyone buy a service dog badge or something to show it truly is a service animal.??? It’s fair enough to ask rhe question as a business owner or motel /accomodation owner. How many people take their mutt in claiming it’s a service dog. Anyone can claim anything. He has the right to find out rhe regulations. Everything worked out in the end, lessons learnt.
@@tonyhanley9458 that’s the problem anyone can buy the fake certificate and registration. Service dogs do not legally have anything to show. And business can’t legally ask for it. If the dog is trained, you should know. Other than that ask two legal questions is it a service animal required for a disability and what task it’s trained to perform. If the animal is out of control or disruptive they can legally be removed. Now. This service dog retired. My current service dog is graduated from a service dog program. We still do not have stuff to hand out. Because it’s illegal for them to require any paperwork. They can ask their questions allowed by law I stated earlier. And they can remove any dog that’s not trained a misbehaving. They need to properly educated if they are going to be service dogs welcome and abide by the ADA to be disability accessible. There’s no excuse than pure laziness. Going to the ada.gov website give all the info. Not including the federal law cards I had that he was given
I have the same problem several times with hotels I have to travel for medical problems my wife has a service animal for PTSD and seizures I have had been refused hotel reservations several times here in Alabama even though we listed in the reservations that we have a service animal they flat-out refuse to rent us a room and we've caught try to call the Ada and nobody ever calls us back
I hope your going to write a complaint, about this hotel contact the corporate office & management. Explain about the situation how difficult & exhausting it was to be locked out of your hotel room for about an hour this is the exact problem you were trying to avoid by booking a room in advance for 2 adults & a service dog. This hotel could have called you via cellphone this could have been handled very quickly with no hotel lock out nessary. This was just a shitty way of pushing around disabled people. Send a letter to all involved + media & find a lawyer in you area that likes to go after businesses that violate ADA laws. Your good at raising awareness about service dogs. But these un-inform employees are getting way out of control staff needs to understand ADA laws if they deal directly with the public. These owners & employees should stop arguing with patrons listen and understand that refusing to listening you are putting their customers are at risk of getting hurt by passing out & hitting your head. Just my experience,
Also if it’s obvious on the the vest or harness they can’t ask questions , I have a Guide Dog in training the amount of people who have given us is access issues is absolutely annoying.. Even when I gave the ADA law cards , believe me I completely understand how irritating it is to deal with un educated , entitled individuals like him. An example is a Guide Dog or Guide Dog in training the harness they wear makes it obvious what their job is.
For god sakes I love you so much but STOP cutting people off when they are trying to talk. They can't finish a sentence at all! After they are finished, then educate them. They WILL NOT retain any of the information if you are interrupting them to explain yourself and the laws. PLEEEEASE!! Constructive criticism. I still love you.
Once again when you get upset or loud or swear at a person who is discriminating against you and your service dog it puts you in same company as the person who is doing the discriminating against you. You've got to kill those jerks with kindness . I realized that it is hard to do when you have a anxiety disorder but you make the situation worse when you don't remain calm when dealing with those jerks. As someone who has a medical alert service dog n a anxiety issue you can learn to be better. At 55 I am still learning. I live in Pennsylvania and I do have my dog ID'ed I know it's not necessary but in the long run it saves me a hassle. Considering I have been involved with the service dogs program since I was a little child due to my dad having a service dogs for the deaf, n my uncle being a service dog trainer. Please keep your cool, it takes practice . In Pennsylvania my dog has been tested. By a professional certified service dog program. But I did all of my dogs training , having learned how to growing up with a elite dog trainer as a family member.
But there is no IDs for service dogs that is legally recognized...i hope u aren't using a fake piece of plastic trying to verify ur dog to just set up the next team to fail. Also, any testing/program u have contact with or "tested" ur dog, isn't really "certified" in the sense that the government has accredited them or certified them to test dogs to title them in some way...whether it be service dog title or just being a behaved dog... none of that is accredited, certified, or otherwise by the government in anyway.
I personally have allot of medical and mental health issues which I'm legally "disabled " And my dog was never allowed anywhere with me because they all said I needed a doctors perscription to have a service dog. It's an exausting fight dealing with idiots
Do you live in the US because in the US they can nor ask for documentation of any kind under the ADA law. Only two questions. 1. Is that a service dog needed for a disability? 2. What tasks does it preform to help you?
I understand that you were mad. I would be mad to. Its says on the patch service dog. What else do they need. I You already told them that he is trained for PTSD.
Fun fact the dog doesn't have to be marked at all, when a dog is marked that is purely cause handler wants to. Most do for convienence for ourselves tho. All they can ask are two questions. Is that a service dog trained to preform task(s)/work to mitigate ur disability(ies)? And..What task(s)/work is it trained to preform to mitigate ur disability (ies)? After that they can't ask for anything more. Though as a hotel they can't leave the dog in the room unsupervised, especially if it isn't a pet friendly hotel, but in this particular case they didn't do that. :)
You are correct in that the majority are trying to circumvent the no pets rules of the venue. Yet some people who have a genuine need and are part of a service dog/handler team will buy those fake Ids and certificates because they get bamboozled into thinking it adds a layer of legitimacy and protection to their situation, it's sad that due to a lack of knowledge regarding our ADA rights and laws. and people on disability get scammed out of money they dearly need. This is why we, as service dog/handler teams need to know our exact rights and responsibilities. (I know you do!!)
Actually no. Under the ADA there is no documentation. Those thst have them get them from scam companies they are ILLEGAL. ADA states that itself. The Depart.ent of justice itself does not regonoize documentation of service animals since there is NO REGISTERY CERTIFACATION ID ETC of any kind.
Perhaps it varies by state, to which it is important to follow varied laws when traveling. I work in hospitality and as a service dog handler I am well aware of ADA laws -- ESA are not covered by ADA laws as service animals in the state I live in. Please also note that public safety takes precedence. If an untrained ESA(especially that is appointed as an ESA simply for being the person's pet) poses as a danger due to aggressive behavior or such to the public then it can very well be lawful to have it removed from the premises
@@naie5683 ... I lucked out with Lexi. I was having an anxiety episode when he was placed in my arms at 4 weeks (long story). He crawled up on my shoulder, started licking and purring. He stayed there till I calmed down. Since then he has been my shadow. Yes he is a normal cat, but knows when I need him. We don’t see him as a pet, but as a service cat - ESA. I read up on ADA to know what was legal concerning him and have followed the guidelines. When I take him to my doctor appointments, he is well behaved. When I get home and take his ESA vest off, he goes back to being all cat. It was weird, the first time I put it o him, his behavior changed, like he knew he was working. His support came natural to him. I have not had to train him. I don’t believe it was luck. I believe God knew what I needed and brought Lexi to me at the time I needed him most. It’s been over two years now. My next step will be a Service Dog. God willing.
I don't know what to say , if businesses aren't appropriately trained in the instance of someone having a service animal, and do not know the laws , then just have papers to prove it , so businesses will shut up, I think this makes your condition worse, by having to keep explaining, seems like it gets you worked up! States should start mandating , that all businesses be trained i guess, since some don't want to or cannot read the dogs sign, saying it's a service animal! Sorry you keep going through this hun!
There are no legally legitimate proof paperwork for public accommodation access like a hotel. It may shut them up to see something that looks legit, but isn't, but that is setting up the next team to fail after you. That is why the community is highly against those fake IDs/certificates/certifications/Registry/registrations, etc. And not using any form of paperwork to solve such issues.
Part of the problem is that there isn’t much regulation to identify true service animals. I personally think there should be federal certification and ID for service animals and I also personally don’t agree with owner training service animals unless the owner is a certified dog trainer. That being said, I also think insurance should have to pay for a service dog and it’s training. A service dog is no different than my wheelchair. They’re medical equipment. And insurance pays for at least part of the cost of a wheelchair. It should be the same for service animals
And for those that are so crippled they can't carry extra stuff or forget. Just add more to them a d make life harder if they forget the paper work or can't carry it than they can't take that service dog aka there medical equipment in making life much more harder for us than it already is.
@@marksprague1280 hence why I said insurance should have to cover it. But something needs done. The way it is now is too vague and lax on how to prove it’s a real service animal. Which is a big part of the problem
She lies partly because some programs that train Service Dogs have paperwork just to stop this from happening. Most people that run into this issues are self training Handlers, but she is right there isn't any Federal paperwork one needs for a Service Dog
(Behind the scenes) Handler "OK, so I'm recording all this to show the cops" Staff "Fine. You're not getting in" Handler "I'm going to have you fired, you know..." Staff "Well, I'm just trying to do my..." Handler "I'll sue..." Staff "You're over reacting..." Handler "I'm putting this video on the internet!' Staff "Now wait!! I can see you DO have the right to stay and we can't ask questions...of course, that's the law. Enjoy your stay with your adorable, sweet and I'm sure *legal* service dog...."
I what fot cop had guy arest for hold your stofe win you all ready pay for room that hotel you were and was that a franchise hotel or was that privately owned Hotel cuz if it's a franchise I'd call the company and b****
Thats not actually a thing. Theres specific types of medical trainings dogs can do but they dont get certification. You arent even required to have someone else train the dog. All you need is an animal trained to assist with a disability.
I don't know where this lady gets her information from but emotional support dogs is considered a service animal I know this because when you look up service animals they have emotional support service dog trainers
. This is late but I highly suggest doing better research. Try the ADA which is federal law service dogs and Esa are two different things. Th e ADA ststes: Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. This definition does not affect or limit the broader definition of “assistance animal” under the Fair Housing Act or the broader definition of “service animal” under the Air Carrier Access Act. Service Dogs go through hours to years of training topreform the tasks needed to aide their owners. Emotional support are comfort companions nothing more they ate not task trained nor are they granted the same rights as service dogs per example. Seevice dogs have public access anywhere. Emotional support dog are only allowed at home abd pet free areas.
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So I don't have the rest on video. Cops showed up. She told him exactly what I told him. And we got back in our room.
Service Dog Paws I would have done the same thing
He's a handsome little boy. What king of dog??
Is that a p/l leash wrap? 👀
@@servicedakota4476 yes
I am so sorry that happened to you
I love how there’s literal LAWS so people can’t decriminate against disabled people, YET NO ONE BOTHERS TO KNOW THEM.
They're such simple laws, and if you still have doubts; Use your common sense! Outside of a targeted distraction, if the dog is obedient, focused and calm - it's probably a legitimate, trained service dog!
ESPECIALLY BUSINESS OWNERS!
I used to work in customer service, and I made sure to memorize the 2 questions required by ADA for this exact reason. It's disgusting how people get emotional support animals and try to pass them off as working service animals. This channel has taught me so much about service dogs, thank you so much!
ESAs are legally allowed in hotels as well. I have one.
@@skipdar4396 ESAs are protected by the Fair Housing Act, meaning you can own an ESA without additional fees in an apartment without restriction, but hotels are considered temporary housing, and are not under the same allowance in a hotel as a Service Animal under the ADA. However, some hotels will allow an ESA in if they can show good behavior, and more places are allowing ESAs as well. I have an ESA too, but I put a LOT of research into whether or not the hotel will allow my ESA to stay with me.
@@amberliraven4198 ... thank you. It’s been about three years since I looked into it. I’m sure regs have changed. Lexi has decided he no longer wants to leave the house and I don’t take him. So, now I only leave for appointments and my roomie stays with me then. 😕
Him talking over you when you are trying to explain stresses me out so much just watching it, I would have been overcome by my anxiety if this was me, he is unbelievably disrespectful
To each their own. I saw it the other way around and also on both sides. Noone will retain any information the other is trying to provide if both individuals talk over each other. I know this because I too an guilty of doing this because it's how my brain is wired and I try everyday to try to listen and let the other person finish before I say what I want to say. Alot of times I forget if I don't say it right then and there but I've learned neither parties retain the information being provided when this happens.
@@brittany5737 Imho not really if you go at this logically the dude is really the one talking over her. His problem with the dog was clear after the first sentence and after he should've listened to her for an explanation instead of going in circles and keep arguin,g seemingly not listening at all. He could've literally called the police for information or use the very phone in his hand to google it while excusing himself for a second.
As a person that has multiple diagnosis like myself....... always stand up for your rights guys even if you have a disability or not, ALWAYS STAND UP FOR YOUR RIGHTS!!
JESUS, WHY AREN’T MORE PEOPLE EDUCATED ON THIS. I can’t imagine how difficult and stressful this is. These dogs have very important tasks to preform and the fact that so many people and businesses still treat people with disabilities like this is sad. And it’s even worse that people have fake service dog vests. It’s so frustrating!!!
Its the fakes that ruin things...because there is real proof ! Anyone can buy the equipment and get any type of registrations on line just for few bucks!!!
I love when they say I know the service dog laws thank you. And they’re telling you that they are allowed to require documentation for the service dog. That puts me over the wall when they refused to listen
This situation still irritates me. He was such an ass.
The dog's eyes are so sweet. He is adorable. Glad you got into your room. People suck.
Staff: I just need to see some paperwork...
Handler: There's no such thing.
Staff: Ok, well I just need to see some paperwork...
Handler: You can't ask me that, it's illegal.
Staff: Ok well I just need to see an ID for it..
Fucking Christ these people are thick.
I got anxiety just watching this! He wouldn't listen to a word you were saying, so disrespectful!
My heart is racing from watching this OMGosh like dude STFU and LISTEN! And she even tried to help him learn for future, way better than me I would be like ok you want to go let’s go, you’re getting sued.
When you read that card to him, you really handed him his a$$. So funny!
This is so horrible. I moved to MN a few years ago. No one ever gives me trouble here.
I wonder if they got shut down 👀. If its not required to show them then its not required👏people dont understand
For all his " I'm not trying to give you a hard time" wouldn't it have been more professional to come knock on your door and talk with you than to flat out lock you out of the room? What a jerk!
Welcome back! I remember when you hit 100k (I think it was) live and the trolls were subbing and unsubbing lol. I was just wondering where you went! I thought maybe UA-cam unsubbed me from you. Glad to see you and Max back healthy and happy 💙💜💙
Lmao! I remember that too! It's funny thinking back to that now! I'm so happy to be back! Thank you for your suppport!💋
This should be a required course for business owners.
omg max is so scared for you.This should be taught in schools so it is known more then it is.
Max is such a good boy!!! 😍
Omg it took so long for them to listen
I was worried for ur health during this whole thing oooff my anxiety was high
You are absolutely right! En emotional support animal is not the same thing as a service animal. A service animal has usually been trained to assist a disabled person while an ESA can be anything but doesn't have the legal status. Thank you for educating people.
Ugh I hate people some times. I'm sorry you went through this.
People like this drive me nuts. The stress from the manager’s behaviour would send me into an episode. I’m so sorry you had to endure his ignorance. Really would they take a wheelchair away from a disabled person?? No, they wouldn’t dream of it. It’s the same as denying a service dog. Grrrr 😖
Why don't they make a law that you can't get a vest unless it is an actual service dog? Wouldn't that solve your issues? Why not have a government place where you take your dog in and show it is a true service dog and get a license like we have to for driving or when we get tags for handicapped parking.
Ask the government lol
Won't solve the problem, because how will the prove that it is actually a service animal? There's probably hundreds of websites/shops you can buy the vests from. Would be easier to introduce some form of certification or ID, would weed out the fake service animals..
@@kara-jaderobinson1679 that would probably be a HIPAA violation, though.
@@GiordanDiodato nope, Australia registers their service animals, they have a tag on their collar and a number to verify. They register the ANIMAL, like getting a drivers licence, not the persons disability
Why should someone with a disability have to jump through a million loopholes just to get the medical device you need? How's about I deprive you I your artifical heart batteries for three years?
We went to a hotel not too long ago with my SD and the manager hung up on my dad, refused to let us in the room, denied the laws, required papers... and then the manager called her HQ and then "let us in"
my dad spoke with the VA about it and they've been doing this to vets for years now (I'm not the vet, my dad is)
I have a question. Genuinely curious. How do you train a dog to be a service dog properly? Is there a trainer that helps you or them? I always wondered this. I’m sure other people would like to know too ❤️ last thing we want to do is offend anyone
There are trainers. But you can self train. There are tons of videos out there showing you how to train.
Trainers or self train my husband trained mine on certain tasks for me and I trained him on basic commands
My first service dog trained herself, it was another service dog/handler team that recognized what Dharma was doing. I them developed her instincts into skills by praising her.
My second service dog Mimi (recently retired, now a pet) was surrendered for destructiveness, aka boredom, she needed a job and was willing to learn. I first worked on basic obedience and then added commands I would need for mobility; the funny thing is dogs will learn from your reactions and mannerisms.
I recently started training on Fritz a year ago, he's doing really good. he's very ball/food motivated when learning.
Look up the access test, although it's not required, it's good to train as if you are required to pass it.
No education. File a complaint, then sue them. Taking their money is the only thing they understand.
If you said to me "yes its trained for medical" (I'm talking, you know big emergency problems) the only thing I would ask is "if your dog does alert and you have a problem would you like me to call you a ambulance"
Thats all I'd like to know for your own safety and health.
Like if you pass out for 5 minutes, that's worrying for others but might be normal for you. But 10 minutes! If you tell me that will require a ambulance, I'll be straight on the phone. Basically all I'd be asking you is "hey is there any alert I should be aware of in case paramedics are needed?" I don't need to know your health records, they're yours and as far as I'm concerned private information.
If the dog has a vest they shouldn’t question it
Anybody can throw a vest onto a dog
Once someone is explaining the laws and answering the 2 questions they really shouldn't question it
Service dogs/animals usually have a behaviour that leave no doubt about their jobs... can usually be sumedup as "carry on , i'm on duty"...
Anyone can buy those vests on Amazon.
Alicia Barbon and anyone can breed...
Honestly this is one of the many reasons I don’t want a guide dog. I have friends that have Guide dogs and they’ve been denied access to Uber, hotels, and stores because of the dog and the people not believing that it’s an actual guide dog. And now that people are faking service animals? That really makes me skeptical. I’m so sorry this happened to you! I hope you got some sort of special treatment after the cops came and they gave you your room back.
Im glad you at least KINDA got it taken care of and handled and I hope you are well.
Im so sorry that this happened to you :(
who would want to stay at a place like this
The rooms were nicer in the photos. And We didn’t know it was outdoor entrance before hand. It was horrible.
I don't understand why owners, managers, etc. are not aware that there is no paperwork for service animals. There is 2 verbal questions and that is it. You can not deny someone due to their service (THAT's SERVICE NOT ESA) animal. Honestly there needs to be some sort of formal training for all business owners and managers put on by either the NDC, NSBA, or the Multi-National Corporations themselves to make sure they know the laws and are staying in compliance with the ADA on service animals. Most of these business owners aren't purposely trying to break the law they just aren't aware, and until an actual person of the law tells them they won't believe what another person says bc unfortunately most of society is untrusting due to the high amount of scammers out there. So while I understand this particular owners/managers initial dilemma that is still no excuse for not knowing the laws, and you should not only comp these guests for their stay, but also be mandated through ADA compliance training. I hope I've made clear through this that although I understand where the owner/manager is coming from that in no way shape or form do I agree or accept their actions and think justly appropriate punitive measures should be taken.
I’m so glad not to see the hate on this video. You never deserved it ❤️
Mary LY26 she’s deleting the hate comments
Mystique Ufo Pirate they used to come in so fast though and she couldn’t delete them
If it’s. Registered service animal with the required papers they gave, it’s totally lawful. Can anyone buy a service dog badge or something to show it truly is a service animal.??? It’s fair enough to ask rhe question as a business owner or motel /accomodation owner. How many people take their mutt in claiming it’s a service dog. Anyone can claim anything. He has the right to find out rhe regulations. Everything worked out in the end, lessons learnt.
@@tonyhanley9458 that’s the problem anyone can buy the fake certificate and registration.
Service dogs do not legally have anything to show. And business can’t legally ask for it.
If the dog is trained, you should know. Other than that ask two legal questions is it a service animal required for a disability and what task it’s trained to perform. If the animal is out of control or disruptive they can legally be removed.
Now. This service dog retired. My current service dog is graduated from a service dog program. We still do not have stuff to hand out. Because it’s illegal for them to require any paperwork. They can ask their questions allowed by law I stated earlier. And they can remove any dog that’s not trained a misbehaving.
They need to properly educated if they are going to be service dogs welcome and abide by the ADA to be disability accessible. There’s no excuse than pure laziness. Going to the ada.gov website give all the info. Not including the federal law cards I had that he was given
I have the same problem several times with hotels I have to travel for medical problems my wife has a service animal for PTSD and seizures I have had been refused hotel reservations several times here in Alabama even though we listed in the reservations that we have a service animal they flat-out refuse to rent us a room and we've caught try to call the Ada and nobody ever calls us back
So sorry you have to encounter stupid people almost everyday.
Dominique you need to do offical service announcements about service dogs.
She'ssss bacccccccccccccccccccckkkkkkkkkkkkkkkkkkkk
I hope your going to write a complaint, about this hotel contact the corporate office & management. Explain about the situation how difficult & exhausting it was to be locked out of your hotel room for about an hour this is the exact problem you were trying to avoid by booking a room in advance for 2 adults & a service dog. This hotel could have called you via cellphone this could have been handled very quickly with no hotel lock out nessary. This was just a shitty way of pushing around disabled people. Send a letter to all involved + media & find a lawyer in you area that likes to go after businesses that violate ADA laws. Your good at raising awareness about service dogs. But these un-inform employees are getting way out of control staff needs to understand ADA laws if they deal directly with the public.
These owners & employees should stop arguing with patrons listen and understand that refusing to listening you are putting their customers are at risk of getting hurt by passing out & hitting your head. Just my experience,
You say people with th service ids are fake but you are using ada they sell the ids and get you to register
Can we get a video updating us on what happened after the officer showed up
Also if it’s obvious on the the vest or harness they can’t ask questions , I have a Guide Dog in training the amount of people who have given us is access issues is absolutely annoying.. Even when I gave the ADA law cards , believe me I completely understand how irritating it is to deal with un educated , entitled individuals like him. An example is a Guide Dog or Guide Dog in training the harness they wear makes it obvious what their job is.
this is unbelievable.
Is this an old video?
Yes
Yes.
I had this almost happen to me as a dumb store owner made me go in full on karen meltdown mode after i tried the peaceful approach.
I'm so tired of this happening
For god sakes I love you so much but STOP cutting people off when they are trying to talk. They can't finish a sentence at all! After they are finished, then educate them. They WILL NOT retain any of the information if you are interrupting them to explain yourself and the laws. PLEEEEASE!! Constructive criticism. I still love you.
Judgmental much.
I LOVE YOU TOO!!!😘💯❤
just watching this almost triggered my anxiety
isnt this video from last year
Yes. I wasn't able to upload the it on this channel
I had a similar problem cops sided with the hotel
This video made me so sad and mad and gave me so much anxiety, I feel so bad for you in the situation I hate it when people do this stupid stuff.
I feel like it should be made illegal to even get idsoff of online
Sounds more like a cultural issue with dogs in general.
um funny that!
I have only taken my SDiT to pet friendly places but that is going to probably change in April ( where did you get the cards)
Amazon
I would think a doctor would give a card or note so know one has to guess if it's a service dog or not.
Under the Americans with disabilities act such things can not be asked for bt any bussniess. It's illegal.
Wish I saw when the cops when they arrived
Once again when you get upset or loud or swear at a person who is discriminating against you and your service dog it puts you in same company as the person who is doing the discriminating against you. You've got to kill those jerks with kindness . I realized that it is hard to do when you have a anxiety disorder but you make the situation worse when you don't remain calm when dealing with those jerks. As someone who has a medical alert service dog n a anxiety issue you can learn to be better. At 55 I am still learning. I live in Pennsylvania and I do have my dog ID'ed I know it's not necessary but in the long run it saves me a hassle. Considering I have been involved with the service dogs program since I was a little child due to my dad having a service dogs for the deaf, n my uncle being a service dog trainer. Please keep your cool, it takes practice . In Pennsylvania my dog has been tested. By a professional certified service dog program. But I did all of my dogs training , having learned how to growing up with a elite dog trainer as a family member.
But there is no IDs for service dogs that is legally recognized...i hope u aren't using a fake piece of plastic trying to verify ur dog to just set up the next team to fail. Also, any testing/program u have contact with or "tested" ur dog, isn't really "certified" in the sense that the government has accredited them or certified them to test dogs to title them in some way...whether it be service dog title or just being a behaved dog... none of that is accredited, certified, or otherwise by the government in anyway.
I am so sorry you have to go through that.
I personally have allot of medical and mental health issues which I'm legally "disabled " And my dog was never allowed anywhere with me because they all said I needed a doctors perscription to have a service dog. It's an exausting fight dealing with idiots
Do you live in the US because in the US they can nor ask for documentation of any kind under the ADA law.
Only two questions.
1. Is that a service dog needed for a disability?
2. What tasks does it preform to help you?
I understand that you were mad. I would be mad to. Its says on the patch service dog. What else do they need. I You already told them that he is trained for PTSD.
Fun fact the dog doesn't have to be marked at all, when a dog is marked that is purely cause handler wants to. Most do for convienence for ourselves tho. All they can ask are two questions. Is that a service dog trained to preform task(s)/work to mitigate ur disability(ies)? And..What task(s)/work is it trained to preform to mitigate ur disability (ies)? After that they can't ask for anything more. Though as a hotel they can't leave the dog in the room unsupervised, especially if it isn't a pet friendly hotel, but in this particular case they didn't do that. :)
You are correct in that the majority are trying to circumvent the no pets rules of the venue.
Yet some people who have a genuine need and are part of a service dog/handler team will buy those fake Ids and certificates because they get bamboozled into thinking it adds a layer of legitimacy and protection to their situation, it's sad that due to a lack of knowledge regarding our ADA rights and laws. and people on disability get scammed out of money they dearly need.
This is why we, as service dog/handler teams need to know our exact rights and responsibilities. (I know you do!!)
Man how do we know its a service dog.
Me it says service dog on the dog
Some people may have licenses for their dogs and paperwork but not all do. Just because they have paperwork doesn’t mean they are always fake
Actually no. Under the ADA there is no documentation. Those thst have them get them from scam companies they are ILLEGAL.
ADA states that itself. The Depart.ent of justice itself does not regonoize documentation of service animals since there is NO REGISTERY CERTIFACATION ID ETC of any kind.
I think only military do that. No real holding with ada laws but military wants to certify everything
@@lisacartwright2402 Military do not have license for service dogs. Maybe for army dogs yes but not service animals for the disabled.
By ADA law, ESAs are allowed in transportation and lodging. I have an ESA cat and have researched this.
Perhaps it varies by state, to which it is important to follow varied laws when traveling. I work in hospitality and as a service dog handler I am well aware of ADA laws -- ESA are not covered by ADA laws as service animals in the state I live in.
Please also note that public safety takes precedence. If an untrained ESA(especially that is appointed as an ESA simply for being the person's pet) poses as a danger due to aggressive behavior or such to the public then it can very well be lawful to have it removed from the premises
@@naie5683 ... I lucked out with Lexi. I was having an anxiety episode when he was placed in my arms at 4 weeks (long story). He crawled up on my shoulder, started licking and purring. He stayed there till I calmed down. Since then he has been my shadow. Yes he is a normal cat, but knows when I need him. We don’t see him as a pet, but as a service cat - ESA. I read up on ADA to know what was legal concerning him and have followed the guidelines.
When I take him to my doctor appointments, he is well behaved. When I get home and take his ESA vest off, he goes back to being all cat. It was weird, the first time I put it o him, his behavior changed, like he knew he was working. His support came natural to him. I have not had to train him. I don’t believe it was luck. I believe God knew what I needed and brought Lexi to me at the time I needed him most. It’s been over two years now.
My next step will be a Service Dog. God willing.
I don't know what to say , if businesses aren't appropriately trained in the instance of someone having a service animal, and do not know the laws , then just have papers to prove it , so businesses will shut up, I think this makes your condition worse, by having to keep explaining, seems like it gets you worked up! States should start mandating , that all businesses be trained i guess, since some don't want to or cannot read the dogs sign, saying it's a service animal! Sorry you keep going through this hun!
There are no legally legitimate proof paperwork for public accommodation access like a hotel. It may shut them up to see something that looks legit, but isn't, but that is setting up the next team to fail after you. That is why the community is highly against those fake IDs/certificates/certifications/Registry/registrations, etc. And not using any form of paperwork to solve such issues.
Officers should arrest anyone calling 911 just to ask about the laws about service animals this interaction was ridiculous
Wait did you change your hair color? Or is it a different person? 🤣
Edit»Or is that what your hair color originally? 🤣
She changes her hair color sometimes.
Part of the problem is that there isn’t much regulation to identify true service animals. I personally think there should be federal certification and ID for service animals and I also personally don’t agree with owner training service animals unless the owner is a certified dog trainer. That being said, I also think insurance should have to pay for a service dog and it’s training. A service dog is no different than my wheelchair. They’re medical equipment. And insurance pays for at least part of the cost of a wheelchair. It should be the same for service animals
And for those that are so crippled they can't carry extra stuff or forget.
Just add more to them a d make life harder if they forget the paper work or can't carry it than they can't take that service dog aka there medical equipment in making life much more harder for us than it already is.
@@dreamersfantasysutdio5322 a tag with an ID number on it doesn't really make things harder and would cut back on a ton of issues.
You want to triple the cost of a service animal? Getting the Federal bureaucracy involved is a sure way to accomplish that.
@@marksprague1280 hence why I said insurance should have to cover it. But something needs done. The way it is now is too vague and lax on how to prove it’s a real service animal. Which is a big part of the problem
@@Kendralovesskincare exactly!! I don’t think anything I’ve said is unreasonable. It’s a valid and reasonable solution to fake service animals
I thought Max was retired?
Old video lol
shut down?
She lies partly because some programs that train Service Dogs have paperwork just to stop this from happening. Most people that run into this issues are self training Handlers, but she is right there isn't any Federal paperwork one needs for a Service Dog
They can be self trained and still be seen as a service animal if they perform a certain job for the handler
(Behind the scenes)
Handler "OK, so I'm recording all this to show the cops"
Staff "Fine. You're not getting in"
Handler "I'm going to have you fired, you know..."
Staff "Well, I'm just trying to do my..."
Handler "I'll sue..."
Staff "You're over reacting..."
Handler "I'm putting this video on the internet!'
Staff "Now wait!! I can see you DO have the right to stay and we can't ask questions...of course, that's the law. Enjoy your stay with your adorable, sweet and I'm sure *legal* service dog...."
Where is his I'd card and where is yours
There isn’t any ID
There’s no ID or certification for service animals
My pal Axe GSD actually hit on me when I was worked up and when the people saw that they backed off.
😱😱😱😱😱😱😱😱😱😱😱😱😱
I what fot cop had guy arest for hold your stofe win you all ready pay for room that hotel you were and was that a franchise hotel or was that privately owned Hotel cuz if it's a franchise I'd call the company and b****
Ignorant people infeariat me
*Infuriate
Lady learn to control your mouth and have a civil discussion and it might help some of your issues.
Lady maybe educate yourself on service dogs and discrimination plus the law instead of judging.
Still being judgmental or have you educated yourself yet.
Ok so you are not allowed to have a service dog in hotels
burning pheonix service dogs are allowed access into any public place.
Oh yes you are. You are legally obligated to allow service dogs.
@@SpaceYoshi377 I was being sarcastic sorry I wasn't trying to seem like you can't
Oof lol my bad XD I couldn’t tell
@@burningpheonix8529 sorry didn't realize this was sarcasm
Wasn’t the story that he wasn’t actually certified?
There is no such thing as a "certified" service dog. As long as they are trained to help their handler with a disability, they are a service dog.
Thats not actually a thing. Theres specific types of medical trainings dogs can do but they dont get certification. You arent even required to have someone else train the dog. All you need is an animal trained to assist with a disability.
I don't know where this lady gets her information from but emotional support dogs is considered a service animal I know this because when you look up service animals they have emotional support service dog trainers
.
This is late but I highly suggest doing better research. Try the ADA which is federal law service dogs and Esa are two different things.
Th e ADA ststes:
Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability.
Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.
This definition does not affect or limit the broader definition of “assistance animal” under the Fair Housing Act or the broader definition of “service animal” under the Air Carrier Access Act.
Service Dogs go through hours to years of training topreform the tasks needed to aide their owners.
Emotional support are comfort companions nothing more they ate not task trained nor are they granted the same rights as service dogs per example. Seevice dogs have public access anywhere. Emotional support dog are only allowed at home abd pet free areas.
So kindly properly educate yourself. Ada gov service dogs you can find the laws there.
There are no such thing as emotional support service dogs
I'm a property manager and I just went through this with a hotel 🏨 n my mom staying in she 80 and I just let their ass have it.
This literally made me cry...he was so rude to you.