Dude, thank you very much for this video. My surface book has stopped working and after many tries, this was the only method that really worked for me. Can't find words to thank you enought!
I have Similar issue, when I attach it to the Keyboard it does not Respond, When screen is attached to Keyboard, even if I shut it down,. JUST the Keyboard keeps booting and every 3min for 20sec & make loud fan noise :( Please Help
Of course, the user had a recent backup of the data on the device so no backup of the appropriate folders was required prior to the restoration. Correct? ;)
@@TimsComputerRepair Wow so you could not pull the drive out of the system or boot via a WinPE or Linux and copy User folder off to external drive? I assume they now have a backup regime in place.
@@GregM Removal of the HDD for a surface pro is no walk in the park. It is very labor intensive and time consuming. Atop of all that you have to actually unglue the display using a heat gun which put the tech in peril of possibly breaking it and having to pay for that. So it just depends on how deep the repairman is willing to go and what the customer is willing to pay.
Did you know how I can fix my problem? I bought the surface book 2 from market place ( a big mistake) and always I turn on is asking by the password from UEFI/ Bios and when I click on cancel, open a screen with the date to change, system info, the management and about. So when I click on management appers one option to Install USB. When I click install USB appers a message with the serial number of my surfacebook 2 and saying : surface_book_2.DFI not founded (Restart) . I tried to boot with a windows 10 usb boot but doesn't work and I tried to contact the microsoft support ( same, doesn't work). Anyone please, help me to recover my computer . I don't know what I can do more. I tried to do EVERY THING you imagine.
So, the 256GB drive was nearly full, allowing 100GB for Windows and miscellaneous crap, what became of the lovely Erica's 150GB of photos, music and documents? Did you boot into a live Linux distro and pull all her precious data off first? Just asking.
surface go 2 that won't post, shows windows logo then black screen and thats it. doesn't go into recovery/network/usb boot or bios menu lol looks like water damage though so not going to do anymore :)
@@TimsComputerRepair Oh, too bad. I was able to connect an old non-bootable Windows 7 netbook to my Win 10 Pro desktop and copy the personal folders over.
I encountered the same issue when attempting to upgrade my surface pro 3 from windows 8.1 to 10. Your video was extremely helpful, thank you!
Glad it helped!
Dude, thank you very much for this video. My surface book has stopped working and after many tries, this was the only method that really worked for me. Can't find words to thank you enought!
Glad it helped
nice one Tim, very useful for me just about to reset my old surface 3 pro
happy christmas to you and your family
Cheers Mike. Thanks for the comment.
Thanks for posting this. Good job! Helped me get the Surface back to normal after the recovery image was deleted.
Glad it helped
your video was fantastic, and you're an amazing instructor, thanks a lot with much love & light
Glad it was helpful!
Great Video Tim. Sounds like Windows got corrupted really bad. Glad you got it sorted.
Cheers Rich.
Thanks so much. This video was super helpful. My computer is finally receiving, currently at 51percent as we speak
Glad it helped!
Nice video Tim ...I learn more every day. Merry Christmas to you and your family
Hey I appreciate the kind words and Merry Christmas to you and yours.
Good video Tim, Merry Christmas
Merry Christmas Brian!
Thank you so much! You saved my frozen Surface.
Glad I could help!
Another great video. Marry Christmas Tim & family.
Merry Christmas Tony. Thanks for the comments.
Well done as always, Tim. Merry Christmas and a great new Year.
Merry Christmas and thanks for the comment.
thank you very much, I had the tablet locked on no bootle device thanks to you I was able to turn it back on.. thank you very much
You are welcome
How much time will it take to come to blue screen ? For how much time we need to hold volume down button ?
Thanks, i didnt noticed about fat32 and windows recovery tool!
You're a life saver!
Thank you very much. It's resolved my problem.
Glad it helped
good job , learn something new.
Thank you for the information
You bet!
Thank you!!
Señor de vd lo amo!!!!!!!!!!!❤❤❤❤❤❤ dios de vd muchas gracias a usted y a mi dios
What if the bottom piece(keyboard) doesn't connect? Is there no hope to saving the device?
Maybe can try surface dock...just an idea...
help me,how do you fix surface book loop uefi
Thanks! this worked
Great!
To me, this appears to me , like a real bad malware infection that's corrupted the registry, errors on the hard drive or bad drivers installed
Could be.... Thanks for the comment.
My surface does not have recovered from a drive option.
Thanks sir
Welcome
I have Similar issue, when I attach it to the Keyboard it does not Respond,
When screen is attached to Keyboard, even if I shut it down,. JUST the Keyboard keeps booting and every 3min for 20sec & make loud fan noise :(
Please Help
How do I use an USB and a keyboard to recover it? My keyboard doesn't respond and I only have one USB port. Does a USB dock with multiple USB work?
Yes...Here is one that will work. amzn.to/3AuDmaq
The cat agrees " awesome video"
The cat always wants to get in the video. Thanks for the comment.
i love you : D
Can this help whea uncorrectable error?
I have error you reset device not correctly 😔
We will try this for my surface pro 4. I hope it’s not a goner 😞
Safe to say my pro is a done for
If there were a surface computer for 🐱 would the language be meowish 😆
Lol I have stories on how my cat runs my shop. Thanks for the comment.
@@TimsComputerRepair have a merry Christmas and happy new year
Of course, the user had a recent backup of the data on the device so no backup of the appropriate folders was required prior to the restoration. Correct? ;)
User would have preferred to keep data however data saving options failed.
@@TimsComputerRepair Wow so you could not pull the drive out of the system or boot via a WinPE or Linux and copy User folder off to external drive? I assume they now have a backup regime in place.
@@GregM Removal of the HDD for a surface pro is no walk in the park. It is very labor intensive and time consuming. Atop of all that you have to actually unglue the display using a heat gun which put the tech in peril of possibly breaking it and having to pay for that. So it just depends on how deep the repairman is willing to go and what the customer is willing to pay.
nice video but can fix that with surface pro 7 he ask me system windows password
Hi i have problem with system password and I can’t recavry
What if this doesn’t work?
Did you know how I can fix my problem? I bought the surface book 2 from market place ( a big mistake) and always I turn on is asking by the password from UEFI/ Bios and when I click on cancel, open a screen with the date to change, system info, the management and about. So when I click on management appers one option to Install USB. When I click install USB appers a message with the serial number of my surfacebook 2 and saying : surface_book_2.DFI not founded (Restart) . I tried to boot with a windows 10 usb boot but doesn't work and I tried to contact the microsoft support ( same, doesn't work). Anyone please, help me to recover my computer . I don't know what I can do more. I tried to do EVERY THING you imagine.
I'm try it that way it's not coming recovery mode what can I do
me too! what version of surface device do you use?
So, the 256GB drive was nearly full, allowing 100GB for Windows and miscellaneous crap, what became of the lovely Erica's 150GB of photos, music and documents? Did you boot into a live Linux distro and pull all her precious data off first? Just asking.
Erica informed me that losing the data was not that big of a deal.
Did’nt working with me. !!!!! Why
surface go 2 that won't post, shows windows logo then black screen and thats it. doesn't go into recovery/network/usb boot or bios menu lol looks like water damage though so not going to do anymore :)
There was no way to recover her personal files?
In this case no. In the video I tried options that would save her data but to no avail.
@@TimsComputerRepair Oh, too bad. I was able to connect an old non-bootable Windows 7 netbook to my Win 10 Pro desktop and copy the personal folders over.
Is the recover download free?
yes
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