TNF warranty failed me immensely. Barely used boots. Looked almost brand new. Common issue of cracked plastic/rubber. Because I did not have a receipt, they would not replace the boot although it was clearly a manufacture issue. They also tried to claim a 1-year warranty for footwear, even though it was not a "renewed" product -- bought brand new from Eastern Mountain Sports. Wasted $20 on shipping and they simply mailed the boots back with a note declining that it falls under warranty. HORRIBLE.
I was looking for serious and helpful info on outdoor gear warranty claims but instead got entertained by dry humor. Actually loved it (I think he's funny) but now I'm going to have to create my own serious helpful video.
Everything is sturdy abt the bag pack but the internal black lining round the bag and the back where the lower back straps are are breaking apart. (Degeneration of black internal material.). Otherwise my son’s 7 year old North Face bag pack looks as good as new. Crumpler bags can last 15 years, still not a tear, only well seasoned but still going strong. Fm Singapore
Absolutely agree about selling out,,96-98 was some of the best gear they made ...I still love their gear though,,good vid,,new sub
Welcome!
TNF warranty failed me immensely. Barely used boots. Looked almost brand new. Common issue of cracked plastic/rubber. Because I did not have a receipt, they would not replace the boot although it was clearly a manufacture issue. They also tried to claim a 1-year warranty for footwear, even though it was not a "renewed" product -- bought brand new from Eastern Mountain Sports. Wasted $20 on shipping and they simply mailed the boots back with a note declining that it falls under warranty. HORRIBLE.
That sucks. Sorry to hear.
youre actually pretty funny for an elderly man so I shall follow you funny man
Attention and respect received haha!!
"Well have a spirited debate about little we know about!!!"
Sums up 2020 internet...love it
I was looking for serious and helpful info on outdoor gear warranty claims but instead got entertained by dry humor. Actually loved it (I think he's funny) but now I'm going to have to create my own serious helpful video.
Both of the water bottle holders of my north face backpack are destroyed but idk if warranty applied
Everything is sturdy abt the bag pack but the internal black lining round the bag and the back where the lower back straps are are breaking apart. (Degeneration of black internal material.). Otherwise my son’s 7 year old North Face bag pack looks as good as new.
Crumpler bags can last 15 years, still not a tear, only well seasoned but still going strong. Fm Singapore
I just watched this whole video and you gave me nothing! I want my money back. Also, I want a new NF backpack because mine is falling apart.
You should watch the follow-up video. It's even worse than this one! - ua-cam.com/video/phZUc1sqwHo/v-deo.html
Standing by...
Update coming soon. They already took care of it.
So what was the end result? Did they warranty it??
The North Face Warranty - Front Runner Jerry Can Update
ua-cam.com/video/phZUc1sqwHo/v-deo.html
stupid waste of time. six minutes of blather. No useful information here.
"Ever Indian pile"???
There are not tropical rain forests in Chile.
Too much chit chat and then joked about Doug Tompkins who passed away in an accident in 2015.
I think Doug Tompkins was an amazing dude. Meant no disrespect. Sorry you didn’t have fun. Have a great weekend!
get over the past already snowflake, 2015? come on now
You need to change your title to something else but answers to what everyone wants to know. You wasted a lot of people’s time