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Hertz Sued for Mistakenly Reporting Customers’ Rental Cars as Stolen
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- Опубліковано 13 лис 2022
- Hertz is being sued by customers who say they were wrongfully stopped by police after their rental cars were reported as stolen by companies owned by Hertz. Pennsylvania police officers told Saleema Lovelace she was driving a stolen car from Dollar Rent A Car, which is owned by Hertz. Although Lovelace told police her rental car receipt was on her phone, she was arrested. Nick Wright says he and his daughter were detained during a vacation in Georgia when cops drew their guns on them after a car he rented from Thrifty, which is also owned by Hertz, had been reported stolen.
The fact that she went to jail and the police didn’t search or reach out for any verification while the Georgia cops did, speaks even more volumes to the situation. She deserves everything she asks for.
Thankyou! As well as it’s been moved to dismiss her case but his is still on going … smh do I have to say it
I just said the same thing!!!
The verification is in their system, the car was reported stolen and she was in possession of it. This is on Hertz.
@@GrannysBabies642 yes.
@@garcel1251 I was thinking the same thing
Please keep these Hertz stories in the news and don’t stop until they’ve gone out of business. There needs to be retribution
They should be forced to disband. I wish it was possible.
Calm down
They won't go out of business because they have a monopoly on the industry. Look at how many different business names they use. It's all Hertz.
Kinda harsh
@@vegas9440 true. Imagine getting a gun pointed on you, handcuffed and thrown into jail just because of someone's inefficiency. That's more than harsh. That's atrocious.
This make my blood boil. The fact that the cops didn’t do their due diligence and do a very simple check to verify her words is even more disappointing and right out scary. This could happen to anyone
Yes this can happen to anyone but Hertz isn't going to do anything about it until either someone powerful enough gets arrested and they can't ignore the bad P.R. any longer or Hertz get sued so hard that their wallet really starts to feel it
probably didn’t have papers on her, or never brought it up. she’s having a panic attack while the dude is under control
Once again proving proving that police aren't really there to help.
My issue IS….the cops didn’t even BOTHER to try and verify IF she legitimately had the car. They hauled her off in cuffs. I’m sure she had the paperwork they gave her to verify the rental. Hertz don’t EVA have to worry about me. This is crazy! This has been going on for TOO long.
exactly
What is wrong with this rental company, hope they get sued right out of business.
Why is it that the cops that arrested the lady didn't call the rental company for clarity before sending her to jail...while the other cops did.and thus the guy was never arrested? 🤔
Whats white is right.... Excuse me, I mean what is right is right.
Because she is black
It’s because she blacks and the area she’s in
Cuz she’s black. They arrested her and asked questions later like they always do with most black folks
Well, a blind man can see why they didn’t arrest the guy. Lol
They care“deeply” but continue for the last six years to falsely accuse they’re customers
I did pick up the sarcasm in her voice
*their** lol
So you edited your comment bc you didn't know the difference between there, they're, and their lol
@@Coldfeverx3 I had to look bc I realized they edited their* comment after you corrected their mistake lol.. please people learn the difference between there, they're, and their
As a former Hertz manager level 2 employee. Dollar and Hertz and thrifty. There's a theft package that Hertz branch manager of the location or district who run max 4 locations submit a stolen report package document that they have to fill out and report it to upper management. So to keep rental %down they will at times report the car stolen to keep the utility rates down. I used to rent on las Vegas strip. Who ever rented from sls or wynn and encore got ripped off the laddy would force you to pay more into a rental. 2017-1018 . She was an older Asian lady
That's not just a "Negative Ecperience" that's trauma. Idk how they expect to get off consequence-free when innocent people were held at gunpoint. 🤬
This exact same thing happened to me and my friends in the 80's. My culprit was NATIONAL RENT A CAR. WE SUED AND WE WON.
This happened to my uncle, so freaking embarrassing. He's currently suing them.
Good for him. I hope he gets a big pay day for his pain and suffering
Why was it embarrassing?
@Laura Nasewytewa which is still millions of dollars
@@seriousbroski 🤡
@@seriousbroski cause he was falsely accused??
OMG, does Hertz just basically have someone over at one of there many locations and just randomly pressing the "Stolen" button on whatever vehicle they decided for that day they want to falsely report stolen? The company better do something ASAP, or else it can end with deaths regardless if it's hot-headed civilians or trigger-happy cops that causes it due to these false reports.
It’s a corporation, they don’t have any feelings and they don’t care about people.
Right!!!
Yes
ອົດສົ້ມໄດ້ກິນຫວານ ອົດຄ້ານໄດ້ເງິນຄຳ
I'm a former MA Level 2 Hertz employee. Was gonna be BM until I realized what I had to do for Hertz and Dollar
Being handcuffed and then put in jail, I hardly call that just a "negative experience". This has been going on for some time and they just don't care what they put you through. Sue their pants off and then some.
So, they just take the woman to jail and do no investigation to determine whether she's telling the truth? She needs to sue the police department also! 😡😡😡😡😡
Me too
Hertz is definitely liable for putting those people through trauma.
Heresay is not allowed in court ; but cops run off hearsay everyday chasing down the accused.
I hope the judge doesn't dismiss her case that is very traumatizing
Hearsay is often allowed with officers in many states. In California all they do is watch a 15 minute video and they become qualified as hearsay witnesses.
I don't think a car reported stolen is hearsay
Did they win?
Hearsay is allowed by police though. Because they always tell the truth
We recently rented a car and the first thing I told my wife was “Make sure it’s not Hertz!!!” This lawsuit should hopefully ruin the company and prevent others from becoming victims
Last time I rented a car from Hertz was in September 2014. The rented SUV had different number-plates installed. The one in the front did not match the one in the back. I just rented it for one day, and returned it. Because of that bizarre situation, I decided to never again rent from Hertz or from their affiliate companies.
Unfortunately it’s not the first time this has happened. And it usually happens to people of color.
"BuT mAh RaYcIzZm."
Yeah no way in hell I’m renting anything from them ever
Hertz does business under other names, that didn't help this lady as she didn't even do business with Hertz, but the company was a front for Hertz and Hertz still got her arrested. Also, it hasn't been reported as much but other rental companies ALSO jump the gun on reporting cars stolen. I know of police agencies which won't accept a stolen report from a car rental agency without them filing an affidavit for that very reason.
This lady has never been arrested but is now in the police database. She should get every dime sued for and she needs to have her records, fingerprints, name EVERYTHING permanently removed from the database.
It’s crazy that this is still going on with Hertz. This has been in the news for several years now
yeah was wondering about same thing, it was in news sometime agoas well
Rite!! I hertz about dis yrz ago🤦♂️ sumthin fishy.. dey eitha profitin still or no one did nuthin 2 affect hertz dollars
@@teamzoey3923 ait nowei Tey stil in bizinez borooo
@@teamzoey3923 aiwahnder waz guhna huhpain tu zeym azter zis
Hell I wonder how long the reports on the stolen vehicles were out. comprehensive coverage pays out for stolen vehicles which i'm sure hertz has applied on all of their vehicles. an insurance company will usually payout within 30 days. so to me this seems like they're committing insurance fraud. I wonder how many of these "stolen" vehicles were paid out by insurance. why fix something that hurts someone when you're making money? This seems to be the new norm. Good luck everyone.
I remember seeing a video on this happening like 2 years ago, and it hasn't stopped since then? I will never, ever, ever, ever rent from Hertz.
Exactly and ditto!
I've rented from enterprise over 500 times no joke NEVER HAD A PROBLEM 😁
same... from the looks of it, hertz never fixed the problem
Yes you right i said the same thing..
How much money they won
You'd think the people at Hertz responsible for the false police reports should be the ones arrested and charged.
This is apparently happening frequently with this rental agency. They should be sued because this is scary for people.
If they truly “cared” about their customers they wouldn’t be neglecting and pushing off this huge issue for many years.
Okay first of all Hertz needs to be shut TF down 👇 but it's The FCKNG cops once again getting caught doing disgusting Acts because THEY DON'T HAVE TO ARREST THEM! it's a simple paper trail listen to the damn civilians and ask them to prove their stories plain and simple WTF 😒
Stark comparison between the women getting arrested and the man getting arrested ... racism is still alive and well
@@Uzair823 What? They were both arrested at gunpoint. They just couldn't get the dash/badge cam footage for the white guy.
EDIT: Nevermind, I realized that they confirmed with the rental company first before sending him to jail. That is quite despicable that they didn't do that.
@@CrizzyEyes Also the man was never arrested (as in handcuffs put on him) just "detained".
That kinda trauma is extra severe when you’re a good person. I hope the best for them all
Enterprise is even worse!
They charge customers extra money for insurance when your insurance company is the one who’s paying for the rental! A stolen tag mixup can be dismissed but Enterprise steals MILLIONS from unsuspecting customers every year.
This been going on for a while.. Happened to me way back in 2009. Rented a hertz car in Miami, drove to Melbourne Florida to visit family. Car Reported stolen somehow and 4 cop cars pulled the whole family over on way to dinner. Crazy.
About damn time this is reported! It's been going on for several years.
Their new slogan-We hit you where it Hertz.
Lol
Hertz and Tom Brady….”LETS GO”. Yea… Let’s go to jail!!!🖕🏼Hertz!!!
😭🤣
💀💀💀💀
heheheheh
Why is Hertz moving to dismiss the lady case? She was arrested and taken to jail for no reason.
That is their way of saying settle the case
She wasn't arrested by Hertz that's why
@@edwardvalivonis23 and who filed the false police report that led to her arrest?
@@ellencarter2668 it doesn't matter
@@edwardvalivonis23 🤡
I've heard of this happening way too often for it to be a mistake. And that is exactly why I've only ever rented from Hertz once and have refused to since I heard of this.
Do you walk around like you have a Scarface 🤣🤣🤣🤣🤣🤣🤣💯
This happened to me in 2017, arrested at gunpoint because I was in a hertz rental. I spent 2 weeks in jail. It's been the only time I've ever been "in trouble" with the law
How did that experience effect you that time? Did it effect your work, your emotions, your trust in the system?
Huh? 2weeks 😯 3 days straight no call no show on a job will most likely get you terminated two whole weeks or I was suing the pants skirt draws everything off of them..
Stark comparison between the women getting arrested and the man getting arrested ... racism is still alive and well
@@kimharman9402 really? How would you be affected? Lol
@@catwoman2596 - if it happened to me, I wouldn't lose my job because they would understand. But maybe that wasn't so with this guy. I'm asking how bad he was effected. Makes sense, right? "Lol"
She literally started to hyperventilate. I hope she wins her case.
Oh she will. Shes just a paging customer.
Office how the police immediately take the black suspect to jail, while they never arrested the white guy. I wonder why…
I hope she will sue and get millions out of them and sink the dam Hertz boat
The worst part is I have been hearing this exact story repeated for years now and nothing is being done about it. Just because they serve 10's of millions of customers a year is no excuse for almost getting 100's of them shot by police because they couldn't take a couple minutes to ensure that vehicle still was not being reported as stolen to a national database.
I use to work for Hertz. I was told by an employee at a different location. To hurry and get out of a car I was driving because it was reported stolen. I waa shocked Hertz gave me a car that was stolen.
This story made it seems like this just two isolated cases. It’s not. Just Google it you’ll find it’s happening far too frequently. Hertz has been ruining innocent people’s lives for sometime now. The best thing you can do to protect yourself and your love ones is to NEVER do business with them. Spread the words and don’t stop until this absolutely disgusting company goes under.
HOW is this still happening?!?!?!?! 🤬 I hope every single one of these people gets ALL of Hertz's money! This is ridiculous! Blessings to all the victims! 🙏🏽
hertz needs to pay millions per case for this.
gazillions
Everything and more
Quatrillion illionszzz !!
Right! Because this is not a one time thing. It goes on for years.
I completely feel for both of them especially the lady that started hyperventilating because that would totally be me in that situation I've never been in trouble with the law so to have guns pointed at her and put in handcuffs and put in the back of a car has got to be a terrifying situation and Hertz should be ashamed of themselves!
I'll be sure not to rent any car from Hertz/Dollar/Thrifty ever.
So, they arrested the lady even though she complied and told the truth, but they took their time and verified the guy's story on spot without arresting him!! I wonder what is the difference?
2 completely unrelated departments, 2 completely unrelated incidents, located in 2 different states. That's the difference.
@@Grayald the KKK acts the same in every state.
@@jonathanhenryreport first of all, no they don't. Second of all, the KKK is uninvolved in this.
Only God can stop the color hate, send the light Lord. We all know if she looked like paris hilton, that would not have happened.
@@jonathanhenryreport lmao that org with less than 10k member in the US somehow runs police departments?
I hope that poor lady gets the most that were traumatizing for her. Watching her hyperventilate broke my heart. Shame on Hertz..
I had a similar situation with enterprise. They sent a repo man after me after I'd paid up 2 weeks all the sudden I had this psycho calling me threatening to kick my door in and stuff if I didn't surrender the vehicle and no matter what I said he wouldn't believe me. I barely ever got an apology for it these companies just don't care.
Keep your rental receipt with you at all times during the occupation of the vehicle. Also, I would take a photo of the receipt, especially the transaction code. I would have directed the authority to such documentation and reconfirmed with the rental company. If I were that woman, I would have sued Hertz and the police department because instead of investigating, they just assumed they had caught a thief red-handed.
How many times does this need to happen for the police to send a memo around departments that rental car companies keep doing this? At this point, it’s on the cops too.
Heard about this scam! I hear when rental companies do this it’s because they’re irresponsible and lost track of the car and don’t know what to do? So they allow law enforcement to locate the vehicle for them due their ineptitude. I hope they get a lot of money to teach those scoundrels a lesson.
They called customer no answer 😂
*Dirty rotten scoundrels
And the fact that this is going on year after year and now hundred of innocent costumers were arrested and even served time. Makes no sense to Hertz. Pathetic this is the worst car rental company in USA.
They defiantly should sue them!!! Notice how different they were treated by the popo!!!!!!!!! Shame on the police, Again! She deserves all the money she can get! I used Hertz when ever I travel, but not anymore!
This company has been doing this to hundreds of people if not thousands for nearly a decade and nobody has done anything to stop them. This is absolutely insane that they can do this over and over again and get away with it. This company needs to be fined into bankruptcy and closure.
I worked for them 10 years ago. They did this then!
@Nomen Clature when the person on the phone says it’s ok but they get distracted and forget to change the date?
@Nomen Clature What he was saying is that your status can be affected by bad workers or a bad company standard.
They should look up the company controlling these rental companies, and follow the money.
There is usually something shady going on at the higher levels internationally.
What?!?! ...but WHY???
@Nomen Clature No Nomen. Hertz has a reputation for renting out cars to people, only to turn around and report them stolen. There is even a story where Hertz rented out a car, that was ALREADY reported stolen. Yes that is correct. Hertz had the audacity to rent out a car, they reported stolen from a previous customer. A man that worked for NASA was reported as stealing a car, and he only had the car for a day.
Hertz. Now synonymous with having their own customers arrested for renting cars. Way to go.
"Negative experiences" is a one light way to put this. Things could've gone horribly bad.
Why didn’t the police let the woman show that she rented the car. Why did they take her straight to jail?
She's black I mean n!gger in white people's eyes.
You know the answer.
@@souluti0n I know but if I say it ima told that’s not why.
Here, I'll say it. Notice how the white man wasn't even put in handcuffs. It's a white and black issue.
Oh you know why
Hold on ???? After being arrested, they’re trying to dismiss her case ? But not the guys, after she was verbally assaulted and suffered a panic attack. Hertz is terrible.
Cops doing there job omg
She needs a better lawyer or get a lawyer if she was afraid to go after them and was satisfied with the charges dismissed and discount rentals in the future.
@@dog_king_ their, and when did OP mention the cops being liable? Reading comprehension is not your forte and it shows lol
@@Carlos-ui5dx Pines
Is Hertz running some kind of insurance scam?? This has happened to so many innocent renters. Incoming class action lawsuit ⚖️
So I actually work for hertz in Los Angeles and I've been seeing this happen to customers 2 or 3 times in the last 2weeks. Hertz really is randomly reporting paid customers and Uber drivers cars stolen for absolutely no reason
This is atrocious!!
I hope the arrest was stricken from the women's record. Even if the charges were dropped, an arrest can show up on a background check.
Finally! Hertz has been doing this for a while now. Didn't know Dollar was owned by them. Good to know.
they moved for a dismissal in her case. hilarious! I hope the judge doesnt even consider a dismissal and the jury awards millions. they will make customers sign arbritrations soon
Thrifty too.
They have at least 2 subsidiaries, Thrifty and Dollar. I wouldn't rent a bicycle from either of them, especially if they're still pulling this nonsense on their customers.
@editk7019 hi. DOLLAR,THRIFTY we’re SEPERATE companies,but HERTZ BOUGHT THEM SOME YEARS NOW, Ihad used DOLLAR for some 30 years,USA&CANADA, ,I used to have a HERTZ CARD for years too, I was last in FLA IN 2013, but they send me email all the time,just delete,🇺🇸🇺🇸🇺🇸🇺🇸
Why is hertz allowed to report the car as stolen? If someone doesn't pay you rent you can't send cops to the house saying they stole the home. It is a civil issue. Rental car disputes should be classified as a civil matter. Not criminal.
2nd cops shouldn't treat citizens like this when they don't have the whole story. It is disgusting. And we wonder why so many people hate the police.
She needs to sue Hertz for everything she can. Poor lady.
This story shows the "difference". Amazing that they called to "clarify" for the man yet the woman was taken to jail.
I'm so glad someone is finally standing up to Hertz, they've been doing this to people for YEARS!
Stark comparison between the women getting arrested and the man getting arrested ... racism is still alive and well
I never knew this. Shameful. They need to close down!!
@@notmebutyou8350 yep it happened to my friend, they arrested her and it took months for it to be resolved!
@@Uzair823 Africans had their fair share of racism towards others so I somewhat agree
This is what I call "malignant mismanagement".
Being arrested for a stolen car that is not stolen is not a "negative experience". It's a nightmare.
So they're moving to dismiss the black lady's lawsuit who was actually arrested and thrown in jail, yet they're moving forward to settle with the white guy who was mildly inconvenienced? Yep, they really care about their customers, as long as you're a certain type.
They hate black people in this country
I think theyve "settled the case" is the more appropriate term.
this has nothing to do with race
@@Lubicuss, then why'd the black woman go to jail but not the white guy..? 🤔
@@Alaryicjude cause somethings stuff like that just happens out of chance. if the white guy went to jail I bet one would say anything about it so you never hear anything about those people, only the blacks
Had trouble in Florida with Hertz/Thrifty. They charged me $200 for "running a toll booth." Turned out the toll booth was in Miami at about the same time I was returning the car in Orlando. Will NEVER rent from Hertz or any of the many rental car companies it now owns. Called the Florida Attorney General's office to complain and they told me they had more problems with this company than all other rental car companies in Florida combined.
And the police took her to jail instead of making a phone call. Good job officers.
Hopefully they both sue Hertz and the police and the city.
Bothers me that both were almost in the same situation, but one was not arrested and the other went directly to jail. "Oh a white guy, lets clear this up first with the rental car company. Oh a black woman, send her to jail immediately!"
Exactly
different police departments
@@crusanosicus562 But Hertz dismissed her suit and went forward with his.
Different cops, different department
Well different cops for a start.
I stopped using Hertz when I go some random unauthorized charge on my credit card a FEW months after my bill was settled. As soon as I figured out there was absolutely no reason for the charge, I never, ever used them again. Imagine what they must have gotten away with for decades.
This is absolutely true I worked there heard it happening often sadly I hate this happen I hope they get justice
They have 10 officers show up for a "stolen vehicle" but not one can show up for hours during a store robbery lol
You'd think with all these lawsuits piling up they would have gotten their act together by now.
Hertz doesn’t care
@@LivingLifeOutWest They never will
They could care less.
@@LivingLifeOutWest you gotta keep hitting their wallet with the big lawsuits then they will listen
@@rixyz7013 AGREED
She gets arrested at gunpoint and charged even though she has the receipt. The other guy is allowed to walk freely and mock the scene
It’s different police juristion
They were both held at gunpoint
Exactly what I was gonna say …. Must be nice to be white 😃😃😃😃smfh 😑
@@supremeleader7863 Yeah but the last guy was never arrested or charged. He was able to walk away without any problems. But the woman spent a night in jail and got charged.
@@DefinedSkunk well hopefully that works out better during her lawsuit which I whole heartedly hope she files
So with the woman, the Police took her to jail instead of calling Hertz to inquire. With the guy, they called Hertz and was able to clear things up immediately. Hmm...I wonder why the difference?
The fact that they haven't made things right with these people is good enough for me not to do business with them. Wow.
At this point it's no longer a mistake and they've had sufficient time to remedy this. I received two letters myself threatening me with legal action if I didn't return their car immediately. When I went to Hertz (I happened to be nearby) for an explanation, the representative apologized to me and added that the Highlander had already been rented out to another customer several days before.
Wow, that's some high level incompetence
This has been an ongoing problem with Hertz for at least 5 years now. You'd be nuts to rent from them.
This almost happened to me. Luckily I finally picked up my cell phone with a number I didn’t know. It was the last call they said they’d make before calling the police. Coincidentally I was directly across the street from where I rented it and was able to get the manager who made the mistake himself clear things up.
Maybe I wasn’t lucky. A lawsuit would have been free money. 😆
It’s not worth the ordeal
That sucks I wish it happens to me so I can get free cash too
Explain more? Who called you. And what did they say?
Definitely not worth the trauma you dodged a bullet
Wait how did they have your number but not know you rented 🤨
They better give her, her money 💰
Horrible, I remember hearing about some of these stories last year and the year before. Just imagine how wrong and how bad some of these situations can get, innocent people could have been gunned down over this. I'm glad no one has been killed, but it was certainly a possibility. Terrifying.
They moved to dismiss HER case?! SHE WENT TO JAIL! They took her to the freaking police station! The guy didn't even get put in cuffs! She got cuffed, arrested, and taken down to the station! They owe her a hell of a lot after what she went through! U-Haul did this to people too!
Whats the biggest difference in the both cases. They believed the White male, and id not believed the Black woman.
Hertz tried to do this to me also. It’s a shame. Years and decades ago, used to be a good company but have turned horribly bad by falsely accusing people of stealing rental cars while renting them.
why havent hertz been sued into Oblivion by now?!!?🤬
This has been going on for awhile. ALL police agencies should have a policy of ignoring all stolen car reports from Hertz.
They better win. I’ve seen so many reports about this it’s insane
Apparently they already dismissed the woman’s case.
@@aveganeverywhere Translation: Hertz wants to sweep this under their welcome mat.
The USA justice system never fails to treat black folks differently even in very similar situations 🤔
Different jurisdiction.
It makes me so sad
Yo heard she got to get it together because I'm not playing nobody Scarface 🤣🤣🤣🤣🤣🤣💯
I was in car accident and they tried to give me a hertz rental till my car was fixed I totally refused made them give me enterprise
W
I'm glad she was able to comply without problem. I would be fearing my life in a situation like this, 5+ cops gun drawn at you, one little wrong movement could be the end for you.
That part...being innocent and falsely accused is scary. Having guns pulled on you and you don't know what's going on is traumatic and worthy of a payday
But why should 5 cops draw a gun for one stolen vehicle? Seems insane. It's not like she kidnapped a child.
@@misshoneynevercame4832 it’s just how they to do it, since they don’t know anything. So it’s better to be safe than sorry. All they know is stolen car, no information if they’re armed or not. Or if it’s more than 1 person
Better to be safe than sorry better to come back home alive then get shot because you wanted to show a little bit of mercy I know it seems messed up but that's just how it goes
@@eaglesniper4263 it’s how they do it when they get a description of a certain type of customer
I hope you sue them lady and you too sir
How many officers does it take to deal with a suspected stolen car? The response is so disproportionate but looks to be the norm in the USA
The fact that they took her to jail if she had paperwork in the car and they could have placed the phone call could have probably cleared this up or at least kept her from being taken to jail they really need to be sued it's been going on way too long
@GONNA YAT YA ALL ♥ why's that funny?
N da otha man didnt 🧐
Interesting how they arrested the woman but not the guy. I can only speculate as to why that is.
Sooooo... she was arrested but he wasn't?? And they even let him pull his phone out to record.. wow. Perfect example of how cops discriminate. So sad.
Even if Hertz has the shorter line at the airport. Go to the longer line of other companies to avoid this trauma and humiliation and potential life ruining experience altogether.
They're still doing this?? I heard about this years ago, and every year this makes the news. You would have thought they'd learn their lesson by now. I hope everyone that sues gets the BIGGGEST bag they possibly can.
You think thats bad??? Wait till you read about Enterprise charging customers for EXTRA insurance that they never agreed to when the customer’s car insurance is the one paying for the rental….
They steal MILLIONS from people every year.
I noticed that the white suspect was allowed to explain (and probably show his rental agreement) while the black suspect was arrested... charged and then let go.
Ever since this story first broke years ago, I've only ever rented from Enterprise. That rental agency isn't run by an incompetent excuse for a CEO.
Unfortunately, this was happening at Hertz car rentals all over the U.S. I remember hearing about this about 6-8 months ago but the story just went away.
Whoever reported shud have jail time too
I'm never renting from Hertz, because renting from them hurts. They shed be out of business already. Quick, someone get the word out.
Hopefully the outcome of the lawsuit is also shared with the public so everyone that goes threw the same or similar issues know what the outcome will be, exposing them for their negligence.
I'm so glad I've never rented a car from them. So sorry that happened to you guys
It’s heartbreaking when innocent people r wrongly accused for crimes they never did and probably would never think of doing!!!! That was embarrassing and briefly traumatic!
The terror in her voice breaks my heart 💔