Oil change scams: Hidden camera investigation on what really happens to your car (CBC Marketplace)
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- Опубліковано 26 вер 2024
- CBC Marketplace finds aggressive upselling and services paid for but not performedTo read the full story:
www.cbc.ca/1.24.... Originally broadcast Nov 8, 2013.
When you trust someone else to take care of your car, can you trust that they're not taking you for a ride? Our undercover investigation reveals ripoffs at a popular oil change chain. We're going in for the advertised $19.99 oil change, but you won't believe the charges we end up with. And did they even do the work? We go up on the hoist to show you what’s really going down at these oil change shops.
More from CBC Marketplace, Canada's top consumer affairs show:
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A honest mechanic is as important as a good doctor.
And just as hard to find!
If your brakes or steering goes out while you’re doing seventy you’ll appreciate a well maintained car like never before.
@@johnnolan4003 Power steering flushes aren't even a thing. You will not find it in any owners manual on any car.
John Nolan Next time you're sick in hospital remember to send for a good mechanic.
@@tonygrettel Hydraulic power steering fluid still is used by many vehicles. My G37 recommends change at 60k, i do it every 30.
“Fraud is theft with a smile” I’m adding that to my list of advices and life lessons
ye
A life lesson that says fraud is bad?
Happy 500 likes plus mine
same
I would like but it's at 666 sorry bro
I really need to go to sleep and don't even have a car at the moment what the hell am I doing here
Lmao same
me eather .
+Caelan Bacon lol
I find myself on useless UA-cam sprees all the time hahaha
Given name Surname good night
I live in Norway. I went to my local Car Mechanic and asked for an oil change. He asked me when it was changed last, and if the filter also was changed. He then told me "come back when you've driven another 2000 miles and we will change it for you, it's still good"
I came back after 2000 miles, and he asked me if I wanted to see when he changed so that I could do it myself one day if I wanted, but he would gladly change it for me always if I wanted.
I now work there.
Damn that’s wholesome
nice. Over the border they charge you 4-500 bucks for an oil/filter change lmfao
🇸🇯🇸🇯🇸🇯🇸🇯🇸🇯🇸🇯
People are more honest there than USA.
Another reason to move there.
Sir your tires are black and are supposed to be green that will be $900
And still walk out with black tires😂
🤣😂🤣😂
You should get that blinker fluid checked out
@@karsonhevener8773 😂😂 Hey guys Chris fix here I'm going to show you how to replace your blinker fluid!
Imagine if they said "your radio fluid needs to be changed" ffs
Sir your gas tank smells like gas but it's supposed to smell like gasoline, in all honesty we're gonna have to change that. It'll be $199.99.
@uchihaboy Glad to give someone a little laugh! ✌
Sir, your fart smell. You have to pay $999.99
@@Specifix5 That was so bad. Just stop.
Haha thx for the laugh mate 😂
Sir ur breathing in my shop and making conversation w/ me and other customers. That would be an additional 299.99. 😂
"Fraud is theft with a smile"
You guys that put checks at the end of your names really makes me thinks you're a famous UA-camr
@@meridox6460 well he does have over 400k subsribers...
@@kesters2747 oh, thanks I thought it was Just 400, well I'm going to sleep rn so cool
YES, Yes it is!
Lol that s more like a gold digger
What really needed to be shown in this video, is "someone" being held accountable for these crimes!
I love how the mechanic guy gets angrier and angrier as each car returns. Appalled at the sheer negligence.
Because it gives the rest of us a bad name. You ever went above and beyond to make sure a car was done right, the whole time the customer is making an angry face at you and judging you because they think you're ripping them off.
Just yesterday a lady came in for a headlight bulb and her brake pedal went to the floor with no stopping power applied. Replaced her bulb and checked the brake fluid. It was empty. She refused service, so I at least topped it off and pumped the brakes a bit to get the warning light off and get somewhat of a pedal. She then loaded up her kid in the car seat and drove off.
God that must of been infuriating. I don't know too many people that could stay that composed while watching a mockery be made of their profession.
You could’ve saved 3 letters and 1 space if you just said “Mechanic”. The Guy part was not needed
@@MichaelJ44 ok
@@MichaelJ44 okay I’m pretty sure the commenter guy doesn’t care
I love how the expert almost sounded offended that they called his transmission fluid burnt.
MandishFyre this coming from a mechanic, I understand because it's like them saying he didn't do his job right 😂 and he's like oh hell nawwww
Lee, I thought the same thing. "You say I couldn't do my job and you don't even know the colour of the transmission fluid, BOI"
Its because Transmission fluid doesnt burn unless theres a leak somewhere dropping on the exhaust lol
+Chickenhunter22 Pretty sure burnt or damaged transmission fluid is caused by not replacing it for a long time.
Kings glory Pro Yeah, I Worked for Firestone For a Number Of Years. Total scam artists to be honest...
I‘ve been to a place like that in Germany. They have screens and cameras everywhere so you can follow every step they do. Very good service, very trustworthy.
Isn't it due to the fact that Germany is more strict when it comes to consumer protection laws and regulations?
Meinst du ATU?
That's why they called Germans
@@arkadybelsky4256 Isnt that a good thing, to have more consumer protection laws? I mean u dont get scammed so often
@@arkadybelsky4256 You must be from USA, you aren't?
I’ve turned wrenches most my life . I’m 71 now and still do my own work. I’ve worked for numerous dealerships and never once been told to cheat a customer. I pride myself on good quality service and making sure a job is done right. All that being said I absolutely think prices and labor rates are out of control. The other day I was told I needed new upper and lower ball joints. With a 200.00 military discount the price was going to be 700.00 out the door. I decided to do the job myself. Parts were 53.00 for all four ball joints and about 1 hr per side. This is on the ground without a lift and my impact and hand tools. How does this job equate to 900.00 for the normal customer?!
Because book time calls for 3.8 or 4.2 on most all press in ball joints depends on the hourly rate parts from a shops going to be more expensive then a parts store and it would get an alignment as well
UA-cam getting comfortable giving us double unskipable ads
ad remover: allow me to introduce myself
Just go out of the vid and back in. Takes maybe 2 or 3 goes to dismiss ads. It's random how many ads you get and how long they are
@@TheRealHoltzy adblock
Get youtube premium no ads best thing ever
I have premium it’s pretty lit my guy😎
At least they aren't charging for blinker fluid
Lol
@@nobody7817 haha
I'm so hungover
@@kingfrogbog9595 I'm so hungover
@@nobody7817 I'm so hungover
Just imagine what they’re doing to elderly people ripping them off
And females
Reckon it's probably more common in lots of young people that don't know anything rather then older people.
):
@@dreameryoung38 r elderly people just men
I'm 74 and 'elderly" but do not get ripped off. Why assume we are non compos menti?
How come nobody was charged with fraud for taking money for a service that was not even done??
There is no way to prove the work was not done, even if they admit it
@@TheSadMusicianthey have video proof the services where not done, even just claiming to do a full radiator flush and the bottom fluid being orange proves it
Is there any consumer protection in US? as far as i know, almost 0, unlike European countries, in Mexico we have PROFECO which do very good work, it told to Ticketmaster that it should remove the "no refund if you buy a ticket" policy and people fear it because it can close you up.
Probably because the police would’ve needed to be the ones investigating it but idk how admitting evidence works in court so who knows. It’s really the reputational damage that counts tho
Me I would take my car to the shop I would tell the mechanic the issue is then I would tell him I don’t need a diagnostic done sense I already know what the issue was and no I don’t want it done so I didn’t let that shop do any repairs.
This is a perfect example if "you need something done, learn it, practice it, and do it yourself".
Ohyeah let me learn how to do a hospital operation in 1 yt video
@@beterverwijderen lol we're talking oil changes and fluids. Legit takes me 15 minutes to do it at home
Theres loads of videos on changing oil, chrisfix does a good one, honestly all you need to change oil is
Correct oil for your car (its on the cap)
A funnel to fill the oil
A filter
A wrench
Depending on your car you might need a tiny gasket for the oil plug if your car needs that
2 hands with 10 digits and working legs and feet
@@brandonjohnson8880 try rebuilding a transmission
@@mamoochie7392 did the rebuild on my NV3550 from my 01 Jeep TJ in my garage last summer... 😂 (Used a manual)
Instead of trying to confront the owner, why not file a lawsuit with all that damning evidence
Cliff Hopkins legally it not work. You could go as far as to take the technician who scammed you to court. But that’s about it.
That's not what the show is trying to do. The show is just trying to inform the uninformed
Why not do both?
Bedside they were filmed without their consent so it can't be used in court
@@americatorres3978 is it a public place? If so you don't need consent to film.
Did they remember to change their blinker fluid though?
Paul Cosby lol
Paul Cosby lol thats my favorite comedian
Paul Cosby what about the headlight fluid?
Shadow Ranger the air freshener is turning green when it should be brown and it's started to smell like it's burning so we're gonna have to change your air freshener fluid
well at least they can't pull that line when you come with a BMW :D
I was at a place when they brought the air filter in to show a woman. I saw the filter was pretty clear and the "mechanic" had his back to me when he tried to sell the woman a new one and if he should go ahead and replace it. She could see me behind him vigorously shaking my head and mouthing the word NO and she declined. One of my small good deeds!
"You've got winter air in your tires. We can change for summer air for $59.😶"
Sir, you killed me! 🤣🤣
👏🏼
👏🏼👏🏼
What about raspberry smell for air inside tires?
@@aleksandrpanayev8852 raspberry fart
I hate how all this shady places give the good mechanics a bad name.. what a shame.
Agreed
But that's the problem (one of them). They aren't mechanics. I have had friends who worked at these places. They were not mechanics and didn't even work on their own cars. These places really will hire almost anyone with a pulse.
Alex there are a lot of shady mechanics as well. I don't trust none of them.
DisillusionedReality I'm a mechanic myself and I know many many mechanics that really do care about costumers and their cars but I also know a bunch of them who don't give a damn and are in it just for the money.
DisillusionedReality Are you religious?
my dad owns an auto shop and always makes sure they get their money's worth, Shoutout to my dad
👍🤗👍
Shoutout pops!
Shout out to pops
shoutout to ur dad
My dad left me when I was a kid, shoutout to my dad 🤪
Thank god I took auto mechanics in high school for two years…I’m now 55, but those simple lessons have saved me thousands in rip off repairs. I’d HIGHLY recommend that everyone take a community collage course on basic automotive repair. You don’t have to be a pro, but it teaches you the basics to protect yourself from rip offs like the ones in the video. I’ve owned dozens of cars over the years, and have called out so many mechanics trying to rip me off, I lost count! (I’ve had to call the police 3 times after confronting the garage, and they threatened me!!!) Knowledge is key in protecting yourself!
I do all my own maintenance, but living in a apt in Vermont with no garage it might not be a great idea to take up auto mechanics.
@@RogerMudd-gh4ms I live in a high rise condo in downtown Toronto, I park underground…I just do my maintenance in the wash bay at night when no one is around, but I totally understand your point, especially in the winter!
I know how to spell college, but don't know anything about car mechanics. I wonder which would have served be better during my life!!!!
They don't teach trade in high school anymore, do they?
@@jonanderson4280 not sure, but I hope so!
moral of the story: learn how to fix cars so you can do it yourself for free
Actually, learn from Chrisfix, he knows everything lol
you still have to buy oil
+Parts
Even if u know how, u need some place and equipement to do it.
For example u cant do mechanic in the street in France that illegal
My saying exactly!
If a person breaks into my home and steals $200, that person will go to jail. The same should happen here.
Except they dont break into your property and take your money forcefully and against you will..
In my neighborhood they get shot.
Learn everything by yourself first
@@GospelOfTimothy lol sounds like you need to move. I used to work for Jiffy Lube and I'm an honest guy and a people person. Got fired for not averaging $75 a car. Companies like this are scum
Agreed
i neither own a car nor live in Canada. why was this recommended to me and more importantly why did i watch it all the way through?
Same haha
But did you learn something? Don’t trust those quick lube places.
same... but i sent this vid to my dad and now hes all serious watching the video lol..
everyone watches shows from other countries, especially that type of detective-style show, no matter the subject
U want likes?
This is why I ALWAYS do my own oil changes. I tell my kids the same thing. I’m not even worried about the scams…it’s the incompetence I don’t want
spot on. overfill/underfill, not putting oil cap back on, not putting dipstick back in, stripping threads of drain plugs, overtightening of oil filter....these oil shops take no pride iin their work.
I wish i could do my own fluids but where i live rn if i even open my hood to jump start my truck i will get a $140 fine and its another $90 per 5 minutes its open, and if its open for more then 30 minutes I have 90 days to leave
sad thing is even with my CDL and the nice pay i get from that I cant afford to live anywhere else where i can still work where I am (I am looking at new jobs in other cities)
Dude that mechanic is sooooo pissed when the. Fluids where mixed bruh I hope he is a billionaire mechanic now cause he truly cares
Mechanics do make good money but they dont make the best. Having one billion dollars would take 100 years. No im not joking and thats if they're lucky and get the best salary possible 100 years in a row in a busy location
@@nowasfalsebanned2769 we don’t make as much as people think. I make decent money but it ain’t great 😂
@@nowasfalsebanned2769 mr beast should do something
He's not 100% about the fluids mixing with the coolant, the better coolant is what the manufacture recommends but there is a green one that you can use for all vehicles.
@@nowasfalsebanned2769 I think you meant, 10,000-20,000 years in a row:) lol
When I was young and broke, I got ripped off by places like this. Makes me angry because I was struggling to make rent and I just wanted to make sure I could keep my car going. Thanks for this report.
buy a book and do it yourself ,
Megan Makeuptosh......That's the real problem......this does not just effect people who can afford it.....they usually rip off people who are just trying to get back and forth to work and have no extra money to buy the owner a 70 thousand dollar Range Rover......he should be jailed.
they did that to me i had to pay $487
@@belladonnanightshade2332 You need more than just a book you need tools also, and for some people they want that peace of mind knowing the job was done right to avoid catastrophic damage.
@@Promethium666, I know females who went to classes that im sure were free to learn basics of mechanics , my brother did his own exhaust , yes over the years I have gathered quite a lot of tools , I fixed my washing machine lots of times rather than pay someone as they charge a call out fee plus job price , and its amazing how easy it is as long as you always pull the plug from the wall , imust stress that , I have added electrical sockets switching off at the mains , the only thing I wont touch is gas as in gas not petroleum fuel , I leavethat to my brother or If its the boiler a company , failing that get to know the price of a job and find a garage that's nearest to that price and stick with that garage , if you don't know things you are at the mercy of rip off merchants , I had to get the tv aerial guy to go up on roof and replace the lnb box and cable , cost me £200 and that was only replacing half the cable , I got him to bring dish down and attach to side of house ,which was the only reason I took him , I know the cost of a roll of cable , I bought a roll of cable and did it myself again and it cost £20 , but im ok going up a ladder 20ft not the roof , I don't mind paying for a job but I hate getting ripped off , of course there are jobs that is just too big and you cannot get out of paying but the more you know and small jobs you can do yourself the more you learn to do other jobs, lots of helpful videos on youtube but check more than one post and libraries are good too , tobe fair my dad had tools but I now have more than he ever had
I live in a small german village. I love having a mechanic that took over his family business. He cares about his reputation and is always very clear about the costs. The guy has even done things for me and not charged... Thats quality service right there....
The air in your tires looks dirty and smells burnt. You should do a 4 tire air flush and fill real soon!
Kyle Matthews lol
Oh no I have never checked how clean my tire air is how do you check that
Random,Work,&Video Games stick a knife in all 4 tires if black air comes out it needs changed... XD
That'll be $89.99
Welll, while your at it let us change your muffler barrings and your turn signal fluid. Oh that would be 99.58.
This is why parents should teach kids how to at least do there own oil...
Changing oil is probably the easiest thing to do on a car. I can do it in around 3 mins. Its amazing that people so heavily rely on cars but don't wanna learn how to do minor repairs
@@x66Hawk66x I said minus the waiting for the oil to drain....the actual work part is around 3 mins maybe 5
Im not saying I fly through oil changes im just saying if you had to it can be done in less than 5 mins or work. Probably around 10 mins for the entire process
Why are we going back and forth about oil change time....none of this matters. The point is an oil change is simple and anyone who owns a car (minus disability) should be at least able to
Change oil
Change tires
Change filters
Change battery
All of those things are so simple a child can do it. I mean you dont HAVE TO but it will save you loads of money over your life
@Q M V I mean all of my grandparents did there own oil until the day they died so 😂😂
Parents should also teach kids the difference between “there” and “their”.
This happens at almost every automotive shop. Finding honest mechanics that know what they're doing is difficult.
Oh they know what they're doing
Not really if ur in the industry yeah we all have a few tricks to make a couple extra bucks like when a new customer comes in for a bulb we change it in like 3 minutes let it sit for 30 min then get paid for 30 min of work little scams like that to new customers is common but if u go to a shop over and over again youll get benefits rather than scammed
Not the shop I work at
No it's not. People just don't want to pay for quality work. If you car about your car so little that you'd bring it to one of these places, then it's on you.
@Larry Capoya Yes Larry. Of course my 80 year old Grandma DESERVES to get ripped off for not changing her headlight bulbs herself 🤣🤣
The worst part is these guys are still operating and ripping people off. Makes me angry when I think about the elderly people they scammed who essentially have their vehicle ruined.
Well they closed down shortly after this published so look who won in the end.
they went somewhere else lol
the ceo went from a range rover to mini van real quick.
then minivan to Peel P50
they still do exist, including their homepage lol
website still shows 7 locations although i haven't verified that they're actually there.
Fun fact: You didn’t search for this video
I actually didnt, it just showed up
Calm Down there FBI man
That is a true fact
Nimble I did I just wanted to watch them get exposed
Fun fact: you're not original
I really wanted one of the testers to say: "I just want the 20$ oil change."
It is not necessary to have a Ph.D degree to change the oil in your car !
Stephen S having a Ph.D degree is why people don’t change their own oil
And how is this relevant to the fact that I just wanted to have one of the testers say, I just want the "advertised" 20$ oil change?
It would have been interesting to see how they handle it. If the business still would have tried to sell them more or just done what they asked. Or pretend to do the oil change etcetera.
@@lynmortem648 Hello they should have had at least one of the three be firm "just an oil change" ... however at the sametime the other "RECOMMENDATIONS" couldn't have been checked if they hadn't agreed to them ... testing to see if they were actually performed ... as we found out they weren't and the coolant recovery tank will cause engine damage ... those are completely different formulas and they ARE NOT compatible ... there are some that can be used with either the red/orange or green ... but the container must say so ... naturally the ones that aren't will SPECIFICALLY SAY SO
Lyn Mortem they pretended to do other things tho like brake flushes and coolant flushes it’s all on camera
as a mechanic, this infuriates me. it makes it so much more difficult to do my job. everyone thinks were trying to screw them because of people like this.
Not a single time did an oil drain pan go under any of those cars.
Power Out. That was the trusted person making sure nothing was wrong with the cars before the experiment.
Me: comes in with a Tesla
Economylube: you're gunna need an oil change for that.
😂
Hands down best comment 😂
Please no
"Your battery fluid is brown and its smells burnt"
😂😂😂😂😂😂😂😂
“Yeah, looks like your blinker fluid needs changed”
lmaooo....."Looks like the windshield wipers' fluid needs to be changed"
I have sold out of Johnson rods
TheChangospace navigation and speakers need to be changed, 50$
Or the good quality version for 700$
@@Kayshots Your car has a scratch in it, a whole factory quality paint job is needed.
Almost Here looks like your piston return springs are going bad
$20.00 for a oil change 8 years ago is hard to believe. I did my own oil changes 8 years ago and it costed me more to do it back then. Now you are looking at $100.00 plus for a synthetic oil change at a shop.
its because its terrible quality oil bought in bulk and they upsell you on everything else
To top it off they didn’t even give you the best quality oil when you ask/pay for.
Hidden camera specialist that guy would be a scary friend to have
@Lzb Lmvm Yo you hop in the bath and I'll hand you the toaster ok buddy?
only if you are doing something wrong, only unethical people would be afraid of that
I'm dead hahaha
Lzb Lmvm ...
lol
“So we did your oil change but it turns out you were low on blinker fluid so that total comes out to $219.00...Thank you, see you next time!”
i hope it was synthetic blinker fluid
Eye drops is technically blinker fluid.
@@ItsJustGravy what ?🤦🏾♂️
@@theman2710 blinker fluid is technically eye drops** (Visine?)
Yea I was over charged to they said there was sludge in my engine and I barley had the money to even buy an snack
The owner should be put on trial and charged with fraud. Simple as that.
@Keith bengermin dont bring race into everything. Your just giving yourself a reason to be pissed at everything
Keith bengermin you over here preaching about white America about a Canadian scam please get help, hatred is a disease
What does the American way have to do with Ontario?
Keith bengermin This is in Canada dude, what does being white or American have to do with any of this.
@Keith bengermin Lowest IQ comment ever especially when this video is about a Canadian company lol.
Many dealerships do the same thing, especially charging you for work they haven't done. Thieves.
I finally started changing my own oil this winter. It didn't take 10 minutes, but it was cheap and I know it's good stuff.
Wish i could do my ram. Sadly its a $2500 ticket where i live and $10,000 if i do my peterbilt. So im forced to pay these scammers.
Don't forget, no matter the year make or model of vehicle, it takes 75w-90 gear lube😂
@@arcticfox5118 why
@@arcticfox5118 What horrible place do you live???
King Tonberry!!
“your car seat fluid is rainbow brown, it should be silvery blue” “that would be 400$ on top of your tire fluid”
Don't forget to also change the blinker fluid!
Don't forget the "it smells like burning" line
I lol’d
@@zlac and the muffler bearings
Instructions unclear: wound up with a soggy $400.
Don't forget the turn signal oil, it's need to be changed every 2 weeks
Are you jus trolling
What do you think!
i think im gonna have to change my oil
+Cristian Lopez and the headlight oil..
and the snake oil...
Happened to me once at a place like this in the US. They really bank on people knowing nothing about their cars. Brought in my suburban for an oil change and was told it also needed the front differential oil changed. This came as quite a surprise to me because the truck was 2 wheel drive and literally did not have a front differential. You can probably imagine the look on the guy's face when I told him that. Lol! These places just exist to rip people off sadly
😭
hahaha that happens to me once too it was so hilarious when i laughed in his face and told'im that he full of it because my truck wasn't 4x4 hahaha o man it was so funny
Even dealerships rip you off. I got ripped off at a Lexus dealership for service that was not needed. It's tough ti find honest mechanics.
That's one benefit of being Hispanic honestly. We know most of our mechanics like brothers so you know for sure they won't rip you off. If anything we get deals as well
CycleCruza 600 DOUBLE ARRRRR!!!
Eric is correct, I know a good 3 friend mechanics who I reach out to whenever I need advice on something with my car or when I don't know exactly the cause of a problem with it
CycleCruza I know right. A pep boys told me I needed a left tie rod when I didn’t actually need one. Other garages can just screw your car up. I had my 2001 Acura TL serviced at a garage in the city and came out with an exhaust leak. How did I get an exhaust leak after I had my wheel bearings done? I mean that’s nonsense. The mechanic worked on my car acted like he didn’t know. Worst part is, the shop didn’t even tell me there was an exhaust leak before they brought out my car. I’m working on my own car next time. These mechanics are mediocre.
NissanSucks99xVT well they may have loosened a header bolt so it would leak eventually and have you come in to change the exhaust gasket. or could be a coincidence it was about to rattle loose. and mechanics suck today because everything is done with computers now. there's very few old school mechanics left. they plug in a computer it tells them what to change. they have another computer for the repair and tells the step by step with video and pictures on how to change it. so it's not very hard to become ase or nase certified anymore. almost no cars are repaired anymore that don't have a obd1 or 2 sensor under the dash anymore. they started those like 25 years ago
people keep saying, "do your own work on your own car." how about dont commit fraud and charge people for services that were never needed or performed? not everyone has the time to learn how or to actually service their vehicle, especially for services more difficult than a simple oil change. we shouldnt have to learn something on our own if others can do it for us legitimately.
That logic would also follow: "Don't ever eat at restaurants when you can make your own food." Being self sufficient is awesome, and it's a benefit to those who are; however, I for one would rather not live my life so distrustful of people that I can't have services done for me that I pay for.
but to be fair if you change your own oil you save soooo much money and create a bond with your car
FishAntsPlantsAndDave pussy! Taking a few minutes of research will save you thousands. My 9 year old niece knows how to change oil and brakes on a car. Under my supervision of course.
great for her. not sure how that makes me a pussy though...i make 100 grand a year. 100$ per year on 2 oil changes isnt really breaking the bank for me lmao.
lets assume you do the minimum oil change requirement on all your cars over 50 years of driving. 30$ per change at 2 changes a year = 3,000$ over 50 years. i dont see how taking the time to do it yourself is really that much of a benefit to anything.
Im surprised they didnt tell them that all 4 tires needed the air replaced 😂😂😂😂😂
For a great deal of just $100 a tire! We’ll even throw in some free tire valve stem caps! Plus $50 per square inch of compressed air, because compressed air is really hard to come by these days. Also, your windshield washer fluid is blue, when it should be rose gold. It smells really burnt too.
Cody Waters LOL
😂😂😂😂😂😂😂
Actualy they did hiden camera show here ofering people Alpes mountin air for 5 bucks per tire. You would be suprise how many drivers went for it as aparantley u save fuel and gain speed with mountin air as it has les density lol.
Stacey Otey $10 bucks for air fill up for each tire
Imagine how pathetic your life is that you have to scam for money.
Okay UA-cam, you've wanted me to watch this video for years... I am quarantined so I have no choice now... I hope you are happy
Kendall Marquez lol I’ve watched it 4 times now
Hahahahaha
Wow
I hope your happy because dominos pizza is only 5.99 sizter
Kendall Marquez 😂😂 love this
I'm a mechanic myself and I'm just pissed off by this type of campaign. That's why I'm trying to do everything myself, as soon as my wife drives into a garage of this type, a drama immediately begins, these people defame our profession. Dealerships do the same thing. They are constantly trying to impose too much on you in terms of price and service!
That's why you're trying to do everything yourself? The day you tell your wife to bring her car to a shop when you know how to do it yourself is the day she trades you in for someone else.
@@itzamia Do you also trade in your wife if she knows how to cook and doesn't everyday? Silly philosophy lol
That's why I do not goto dealerships for ANYTHING
@@mrmatt4873318 your example is even more ridiculous.
@@Ese1Pac So you have to do something just because you know how? It's fine to not want to do something...
No way that amount of work could be done in that length of time
We need this undercover stuff done in every shop until all these crooks cut out the bs.
Why not sue them for fraud ? USA is lawsuit kingdom after all. I bet you could easily win 100k from each of these workshops.
@@xAndrzej42 Dumb as hell if you think thats how the legal system works here
Nissan dealership tried to charge my sister 200 bucks to clean the throttle body. I did it for 10 bucks, cost of a can of TB Cleaner.
Too bad they all do it. I’m not talking about just oil companies. It’s everywhere in every industry. I’ve never worked for a company in any industry that wasn’t up to some amount of BS, from a few employees to Fortune 500 in size.
@@MaxfieldTwo not all sir...
Can we talk about how poor the censorship for the former employees was😂
I have no idea who they are. 🤔
Alex Collazo if the ceo where to have saw this video, he/she would have easily recognized the em
Carson Brown I think it was more-so to not discredit their current businesses based off them doing shady work in the past.
I'm so hungover
Some clowns that quit their minimum wage job hoping to cash in on UA-cam fame.
"Your hidden camera seems to be defective, would you like us to replace it for you?" LOL
😂😂😂
But why would they offer that, lf we JUST got them installed🤔
Frankie5231 😂😂😂
Hahahaha
@@mrloverman2.0 time??
This is why I love being a mechanic. I don’t have to trust some lowlife with my car
I'm not even a mechanic and I still fix everything on my own car lol
HazzardAllUltra I hate being a woman at the mechanic ... a single (divorced) woman. They do not listen, assume I have no idea what they are doing or what they say that I know sounds odd. Then if I say they need to be good with me because I am a nurse and the tide could be reversed, they laugh ... but I usually get a pretty good job at less than the original price!
Randy .Marsh Then your a home mechanic!
But you trust yourself with it though right?
@@kittygonzalez2827 that happens with anyone tbh you can do the same if you nursed the mechanics but I do everything myself I have trust issues
I heard of someone who was told they needed power steering fluid changed, funny thing about it was that car had electric power steering !!
Glad my mechanic is a homie
I've known my mechanic since 1985. We met at a church we both attended. He always charges me the same price for any auto replacement parts that he pays; unlike most mechanics that pay one price & they charge you a higher price. Great guy, and thank God he survived lymphoma (three years already since his last visit).
Of course technicians will charge you more for the parts they replace. It's how they make a profit. Granted, if they're gouging you by charging too much for the parts, that's another thing. The reason your technician isn't charging you more for parts is because you know him personally, which gives you a discount.
Nothing wrong with making a profit on parts and labor as long as the work is done properly and the prices are within reason.
They are supposed to be purchasing parts at a mechanics price which is 8 to 10 percent cheaper than retail. Then the mechanic is supposed to charge the customer the retail price. That is the only legal and honest way it is done. It is pretty much a set rate. My best friend owns his own mechanics business. that's how I know how it is supposed to work.
Supposed to? Like by contract? I think they can charge anything they want. I doubt very much there is a law to that effect, and I doubt the wholesaler cares what they sell the parts for. You get happier clients if you charge list, maybe, but I don't think there is a requirement.
Glad my mechanic is me. Lol
I was hired at Jiffy Lube many years ago as a store manager. They actually trained me how to rip people off. Hardly anyone got the service they paid for. I quit 3 days later...
RoosterFPV ...kudos 🙏nice to see having a conscious and self integrity is still a thing 👏
You have integrity & can sleep well at night = priceless
what were the lies and cheats they said to do?
They trained you and you quited in three days? who is going to believe that
@@carlosnarvaez5086 Even if it's not true it promotes a positive message. The media's done worse. This is a counter-productive argument if we look at it from outside-of-the-box
Finally someone calls it what it is: FRAUD.
Which is ILLEGAL.
If i go McDonald's for a cheeseburger n they offer u big mac meal and u buy it is it the stores fault?
@@richojeda8105 if they don't do the service, Yeah buddy it is.
@@richojeda8105
Offering a different sandwich with a different taste is hardly the same as a deliberate false diagnosis of the car's needs. And especially not even doing the work.
Once I went to Valvoline for a 15 minutes oil change. The guy worked on my car told me I needed a new battery because the voltage/amp were weak. When I told him the battery is new and it was changed two weeks ago, he apologized and said that his scanner might not be fully functional.
This is why we have chrisfix in our lives
Macthememe Scotty Kilmer is good too.
Liam MacDonald word
Macthememe was about yo say that :)
Liam MacDonald yeah him too
who is chrisfix?
This is why everyone should know the basics of their vehicles. Glad my old man taught me and I do all my own work
Alright Phil Mitchell
You can't teach everyone everything. Otherwise everyboby would be able to use and fix its own computer/smartphone. And from experience, it's clearly not the case, tho it is "easy".
@@Chibibowa sure you can. You can teach them the easy basics of fluid changes and what to keep an eye out for based on your car. Most of these scams are because of ignorance/inexperienced people who are familiar with car maintenance
@@F0rev3r.B0red oil change is realy realy easy 10 mins max
Lucky.
My dad left me at home to fend for myself at the age of 8 and didn't teach me anything.
This is why I only travel via magic carpet.
RalphsLegend Uh, you need your magic fibre restraightened and your floatation fluid changed. $69 for the fibre and $89 for the fluid.
Strììder Eclipse don't forget the magic genie lamp lube
Bernie Sandals of course how could I forget
RalphsLegend your thread is looking a little worn. I can replace that for ya $19.99!
Berrymango aka flying fish truu
Since I started driving in 1967 I have never had somebody change my oil. And I have done EVERYTHING that needed done to my cars since 1972.
They should have sent the same car back the next day with a new actor and see what they would have said
BASKETBALLMAN cars VINs are saved in the system
+BASKETBALLMAN - Great idea!
+Alan Arjona - "cars VINs are saved in the system"
I'd say, first just try it and see what happens. If they call you out on it, you could say oh, I'm sorry, my wife must have brought it in yesterday and didn't tell me. Otherwise, they might sometimes fall for it.
Alternately, it's a longshot, but perhaps the individual records are not shared between the multiple (12?) locations, at least not immediately. You could take the same car around to multiple locations over a few days.
i work for take 5 oil change and vehicles are put in the pc by vins. i work in ohio but if wanted i could see service done on same car in any other state
BASKETBALLMAN aqaqqqqqqqqqqqaqqqqqqA
Did you search for this video?: no
Did you watch it all?: yes
no but I just had my oil changed 5 hours ago
VoxelSniper i actually did ) after hvac frauds videos )
Nope, i watched 30 secs, saw ur comment and stopped watching, ur wrong
No I did not because like most American shows it fails to get to the meat of the matter and instead shows you the same thing over and over and over and over until your mind is mush! 9 minutes in and the actual reason for watching is still not delivered.
Should’ve sent in the mechanic who filled everything up
Where is the part of the story where they filed criminal charges for fraud?
They can't, since in Canada it will be overuled because it's entrapment. Next time, don't make a TV show about it. It's like when a cop ask you to sell him weed, and you actually do it, you can't face charges for that.
Klershwagen it's not entrapment when you don't ask them to do something illegal and they do it it against your wishes.
Klershwagen You seem to really misunderstand entrapment law.
che3se1495 - edited - mistakenly thought Klershwagen had responded
It's fraud when they charge for a service they didn't do
That one kid is a real one for admitting the truth saying he wasn’t proud of it. Seems like he just needed the job at the time. I hope he’s somewhere better.
they need to be shut down
They already have been.
Mitchell Blackburn, Then how the hell is this up?: economylube.com/ (*Not meant in an angry way)
Peter S damn ,we need to post things in there home town ,to make them loose business
WERE SHUTTING DOWN BOIS TIME TO PACK UP HUR- POLICE PUT UR HANDS UP
reality:
We are getting shut down but not getting our money tooken away, TIME TO MOVE TO U.S.!
jeez wtf
"I heard you guys have it for 20 bucks"
"Ummm, depending the oil you run"
Ok bye.
I want slippery oil.
I'll take the $20 oil, then.
I don't get it. Different oil = different price, so he actually has a point doesn't he?
@@DerAlphaJoker different oil has different qualities and properties so it costs more, the more stronger and thicker the oil usually is unless it's 0 weight oil. They don't get it so "grog mad! I don't understand!! Ooga ooga"
ダイバーひどい he has no idea what he’s talking about, it has nothing to do with the weight, in fact diesel oil can be 10w-50 yet still cost way less than 0w20, and it depends on the brand too. You can get a supertech 5w30 full synthetic API certified for $13.97, Castro on the other hand with the exact same certification costs $22.38. Castro claims it has better additive package but I personally put in my own additive so I don’t care who makes it as long as it is 5w30 and API certified.
3,000 dislikes are oil change employees
WeLikeBread now 4,000
newfiesig, exactly! They think they're disliking what's been presented on the video. Of course, who wouldn't? Not how its been presented.
HAHAH ... I like that ..
(They dislike the scam and therefore dislike the video)
WeLikeBread 😂 😂
newfiesig they must feel like they're in a pretty bad world where 70k people like scams!
I do my oil myself, brakes myself, spark plugs myself etc.
This company is still in business.... Wow, and people are still complaining.
That's crazy
Seriously? I'm not from America and I can't believe this is a thing...
not suprised, many people wont have seen this program. Its sad though, because there are many Services out there that are legitimate.
Just shows you how useless the law actually is. If you don't get caught by the right person, it's not illegal!
Nemanja its in canada not usa
AFTER looking at my truck in the shop, the tech came out to the office and told me that my air conditioner needed servicing. "That's funny.." I said ".. because this truck does not have air conditioning."
BAHAHA they outdo themselves every time
Good one!!
Wow! That's chutzpah if I ever heard it!
I had a similar experience. I have a 1963 Dodge D200. Shortly after getting it, I picked up a 4X4 "hulk" that had compatible parts -- a way to get a WD200 "on the cheap." A few months later, I notice some broken spring leaves on the front end, so I started the conversion early -- replacing the 2 wheel drive axle with the 4 wheel drive front end and associated springs...
Later, in an attempt to be kind to me, my Bride took the truck to an "Oil Change Place" to get it serviced. They actually changed the oil, but when I looked at the bill, they had added a charge for "six pounds of gear lube to top up the transfer case." In this instance, they did not ask my wife for permission, they just charged her for the service. When they billed her, they told her they had added "transmission grease"; she did not spot the discrepancy until after she left the shop. When she got home, she immediately brought the problem to my attention and I had a follow up conversation with the Manager...
Me: "So, tell me how you put 6 lbs of grease into my transfer case..."
MGR: "Well, the technician checked the drip port on the side, saw it was down, and just pumped it in."
Me: "Okay, sounds plausible -- but I'll be needing that technician's name so I can swear out a warrant for Burglary."
MGR: "Burglary?"
Me: "Yeah, given that he serviced the transfer case for that truck without permission, AND that the case is sitting on the floor of my garage, AND that my garage was locked when you serviced it, your technician would have had to defeat the locks and illegally enter my garage to perform the service... I do believe that constitutes Burglary..."
MGR: [After looking under the truck and seeing there was, indeed, no transfer case] "Um, how about a refund?"
Me: "Yeah, how about that?"
@@flyinglpranch3886 HAHA NICE
As a tech. This hurts to watch. It’s really disgusting. Those 15 minute oil change places are awful
So the guy in the pit under your car is using canola oil instead.
why would it go more than 15minutes?
@@trizahmacharia2939 you need minimum 20 minutes only for brake fluids
@@mestarnekic9807 15 minutes is really all you need just for an oil change. now to inspect the vehicle to full capacity it will take a bit longer. so roughly about 30 minutes in all
@@trizahmacharia2939 well you imagine emptying oil, finding and replacing oil filter, filling coolant, new oil, and adding washer fluid if needed.
My takeaway from this is, always tell them to f off until me car actually breaks down.
Life Lessons:
“Fraud is theft with a smile”
@Khizzy Khan You should just Pak it up ;-).
Are you one of them?
@@danizg9081 Nope.. I get along with my neighbors. Should add have friends from both India & Pakistan and have no bone to pick in their political/religious/territorial squabbles. Good & bad people in every country.
@@NesconProductions but I asked the other guy haha thanks anyway
@Khizzy Khan What's up loser?
"We blurred their faces because they don't want to reveal their identities.."
*reveals their identity every other possible way*
@@HipProGamer zoom ins showed their faces
@@HipProGamer voice, body type
@@HipProGamer quoting an exact conversation lol, that boss will figure it out quick
@@LilRedHeadDrummerBoy yeah. Saying I was personally was trained by the CEO can narrow it down real quick
Yeah their faces were barely blurred i could ID them in a crowd
I've also worked in the automotive service and repair industry, and it is true that the
ENTIRE industry is plagued by incompetence and criminal behavior, whether it is the mechanic or the service advisors and managers, also don't be fooled while these chain stores are exceptionally bad, the $tealerships, and even independent shops can be every bit as crooked. Yet most of the industry leaders refuse to really own up to the systemic nature of the problem and actually do anything to really change things.
The best advice I can give is when you have ANY work to your car done at all, have them explain exactly what they are going to do and insist on watching them while they do the work, and also ask for any parts back that they replace when they do a job.
The excuse you have to look out for is "It's not safe for other people to be in the garage, OHS etc etc". The parts idea is good unless maybe you want your old transmission back and you have no place to put it in your clean, new-ish car XD
Rennie Ash My personal shop I always take my car to will explain and physically show me the default. For example, I had a clunk when going over bumps and defects in the road on the right side, I took it to shop figuring it to be a strut or bushing. Mechanic walked me back to my car and grabbed the wheel and rocked it and said is this the noise? I said it is, he said "that's not the strut it's the bearing". They told me up front that in my car if they remove the bearing they will have to refill the diff fluid which I already knew. Drove home and 4 years later I have never heard the noise. If you have a shop like this don't ever go any where else as it shows they are not fucking with me, beside the fact we have used them for 10 years and have never had a complaint in my entire family.
Spot on advice man, that's what I do when I take my car for servicing.
Rennie Ash The customer can;t enter the shop for insurance reasons....not because they want to scam you. It;s like that anywhere machinery is used.
Rennie Ash if you have a clean new-ish car the dealer should be replacing under warranty
this is why I always just find a good mechanic in the area and get all my work done with them
These guys don’t deserve to call themselves “technicians”
"second-hand bums"
Jewish Technicians.
They're just thieves.
They are technicians of deceit
They’re professionals.
I'm a technician myself, and I'm so glad I work for a great company that doesn't try this on customers. We actually do videos of our multi-point inspections so that the customers can see exactly what we're seeing when we look their vehicle over. We also do video updates for any services that they've come in for. (For example, someone came in for air and after noticing their tire was flat, I informed the advisor and they made an appointment right then and there. We made a multi-point inspection video, and also provided a video showing exactly where the hole in the tire was.) I feel like more shops should adopt this system. While yes, it does make more work for techs, and longer wait times, it also helps to give transparency between customers and businesses. With these quick lube shops, it'd probably help their reputation.
Can you tell me the name of the company so i could go there next time i need a change? :)
we also do this. We take a video of the underneath of the vehicle and show that we drop the oil and change the filter
Company name?
I work at a small Napa, and we take pictures but usually never show them, but we have them just in case because we are not scum bags. 8 minutes for a transmission flush 😂😂 it takes over an hour in some cases.
@@EphemeralProductions You're just going to take this random guy's word for it?
“Your oil isn’t oil enough, that would be $420.20”
Good one lol
Nice.
399.99 THAT A GREAT PRICE!!!!!
I'm so hungover
@@cruisezhang3453 I'm so hungover
As a mechanic myself, id like to know how it is that you find a mechanic that you can trust? Ive started my own business because im sick of working for places that are dodgy. Ive even been fired from two jobs for being too honest with the customers! Guess what. Those customers followed me to my next place of work, and are now customers of my own business. Honesty has gotten me more business than any lies ever could, and i make sure to explain to my customers exactly what it is im doing and why, and even invite them to watch. When they cant hang around for the work, i make sure to photograph and video the work being done with before and after and send it to the customers so they know ive been honest and they all talk. I dont advertise, and my registered business is just in my name. I dont even need a business name because the word of mouth and repeat customers keep me busier than i can manage. Why do workshops and dealerships feel the need to rip people off?!
8k on dislikes, didnt know that many oil change scammers were on youtube
Dislikes are coz they did not take him to court and shut his business
And people tired of seeing it in their recommended list. Dislike the vid and it won't show up again.
@@themindofgemini actually, if you hit the 3 dots, you can choose not interested, then you never even have to click on the vid.
@@emjay8161 If you hit three dots you can (Actually get a life).
Totally agree...I bet all the “dislikers” are mechanics, or shop owners
I wish one of the people would've said "well i got it replaced yesterday" so that they would embarrass the employee
LynxInsite I know man I’m sitting here thinking about how good it would feel to call these fucks out on the spot
They’d probably double down and say whoever did it, did it wrong
and then they would ask. if you got your fluid replaced yesterday then why didn't you get an oil change as well?
The filthy parasite should have his license as a garage mechanic revoked and all asset seized + $100,000 fine and a good flogging.
John des what license lol, a place like that isn’t going to have certified mechanics, that guy had no idea what he was even talking about
“License as a garage mechanic” lol there’s no such thing, there’s certifications you go through
There isn't a "license" as a garage mechanic...
while there are certified mechanics, like Mr. Goodwrench, this means only that they are educated to the point of doing common things. In California there is (so far?) no license required to 'be a mechanic'. If you can get the tools, you are one. I was a much more educated mechanic than Dave Dawes, but he seemed to be offended when I would try to tell him he was wrong about something. One day we went to the bank to get money to buy the overhaul kit for the twelfth car stacked up in the back of the garage. The bank said, oops there is an error, send the money back (vacuum tube delivery system) and I said, find out what the error is and send them THAT MUCH.
Dave brushed me off, and sent all the money back and we waited for our 'change'... which didn't come. We went in the front door (and nearly to jail) because the bank said that they would have to 'tally the registers' and THEN return any moneys. We lost two days, waiting for that money.
See, DD had a talent for selling people on the idea that 'hey, it's a big big desert, bad place to have your car screw up!."
That is exactly how he sold the engine overhaul to a car owner with 20k miles on the engine.
He already gets flogged by his wife.
this is why when i go in for an oil change i make sure thats the ONLY purchase i make there even if they tell me something is wrong with my car and needs replacement.
Plot twist: the professional oil changer didn’t do any changes
Yessssssss 😂
😅😅
emo goose you want him don’t you skank?
Jackson Tallent seriously thought i think he didn’t either, how could their be rust if he just did it himself .... LOL
Round and Round
I'm starting to second-guess my muffler bearing polish and pneumatic tire flush.
wait you don't flush your pneumatic tires?
Zack Scruggs!!
I got screwed on my summer headlight fluid. Over charged me badly
Jason Peverly that's how they get you!
Yeah I got a free bottle of blinker fluid with my case of gas tank cleaner.
Fuck cars go do this at hospitals where the real robbery occurs. From BS prescriptions to BS procedures... Also, Anu can stick shift my drive. ;)
Bieber Ninja You have some nerve to talk there troll...
So the other day I went to buy tomatoes but they were rotten so I return them and bought apples instead they were very good thanks for reading
***** The thing about this, is most people are covered by insurance, so they're basically using you to pocket insurance money
Shamao Yang but they did great job anyway . they cannot cover every fraud in same time
Shamao Yang The day you go to medical school is the day you can tell doctors and hospitals what they should and should not do. If you are not a doctor, you are just a douchebag with a keyboard.
Sadly this is common worldwide, here in Brazil what is most common is cheap tire, you get a new tire for half the price of a good one but you have to leave your car for the company to make all changes for you, then what should be just 4 tires changed becomes a snowball of things like suspension arms, supports, brakes, etc.. And then you leave with a bill 10 times higher than originally said.
If Canadians are doing this to one another, no one is safe.
Jangus oh my God your right
Screaming here...LOL!!!!!!
Jangus As an American, I can confirm- with the exception of small business local mechanics that the entire neighborhood knows.
Jangus i am Canadian
I gonna get cha
He means that because Canadians have a reputation for being so polite, that if even they are deceiving each other over oil changes, the rest of the nations (which are less polite) will also be victims of this practice by mechanics.