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Bissell ProHeat 2X Revolution Pet Pro not sucking up water (solved)
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- Опубліковано 29 гру 2018
- We had an issue while using our new carpet cleaner. The vacuum was not picking up what we were putting down (obligatory dad joke.) We consulted Bissell on how to troubleshoot loss of suction, and all their steps didn't help. Finally we figured out that the "float" in the dirty water tank got stuck. There was a piece of debris caught in between the wall of the central intake and the "float"
FYI:
On the bottom of the tank there is a gray plastic cap you can turn and take off and you can pull that whole thing out to clean it without using that long gray plastic stick in the pouring out spout.
It’s actually covered in the manual
My😊
I have the exact same machine. Had problem with suction. Video was really helpful. One on trick: if you want to clean the clear top cover, because it has openings on both ends - you can run water through it, with a hair catcher in the sink and get it REALLY cleaned out of fur & pieces of dirt/gravel.
As many have said, THANK YOU, same machine, same issue as everyone, but because of being a man, I wasn't allowed to consult the manual with out fear of arrest and prosecution. Oh the humanity! Now surely life will be a bowl of cherries from hear on out, so thanks for stopping me from throwing my brand new carpet shampooer into the wall.
Oh my God, thank you so very much. I literally just bought my cleaner like an hour ago and I began to get frustrated because it wasn’t picking up water😢. Your video saved the day 😅
Just unscrew the bottom and give it a slight turn and the whole assembly comes out, so you can clean it completely. Good vid though!
Hello David unscrew what at the bottom of what and give what a slight turn..i have teied everything and mine is still not sucking up water
Page 14 in the manual goes over the process of removing the float stack. Best to follow the cleaning procedure described in the included manual to prevent any issues in the future
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@@jacql1682 have you figured it out? Remove the tank they are referring to. There’s a large screw on the bottom if you remove that, you can take the float out.
@@jimmyvaught Very true. I really wish I would've!
This is extremely helpful. I’ve never really used one before and was worried I broke it. This makes total sense and a useful feature it provides. Thank you!
You are a life saver. That was exactly what was wrong with our machine. Thank You SO MUCH!
So true! I've had that problem from day one a couple years ago! I was too lazy to run it down and was afraid it was a malfunction. Seemed to work about 15 min after being off for days - maybe the debris dried up a little. When I looked into the head and all the places, there was thick matted hair everywhere! So dumb! Now I love this machine even more!
Thanks so much!
You have helped me immensely! My problem was how to snap back on the plastic top (front floor nozzle assembly). I watched you pop that back on by snapping it on from the bottom first, and then the top 1:30. You are a Godsend! I repeatedly tried to pop it on by the nozzle top first and it kept on popping off, so you helped without even knowing it.
Thank you. I forgot all about the cleaning tool. I thought my family member broke it unintentionally. Your video helped me to get it working again.
What a amazing couple to take the time and be motivated to share this. Thank you soo much you lovely couple!!!!!
It's been a couple months now since I've bought this tablet and it is great. ua-cam.com/users/postUgkxLNmVocUk8tnSkwWIlYSNFzWRIaFTBuzS The tablet is responsive and runs well. There were a few times that the tablet did an awkward thing where it would detect pen on at all times and wouldn't register finger press, but it is usually fixed by closing and opening either the screen or app. This is highly likely due to my excessive use for drawing which caused this and wasn't really very big. As I mostly enjoy using the tablet for drawing (and some light gaming), I would comment from that aspect that there is definitely more accurate pressure and drawing using a PC device and drawing tablet, however i find the moveablity of the tablet more enjoyable to draw on. Like how you can physically rotate and move a piece of paper around or even draw casually on your bed.All in all, as a tablet it is good, and as a drawing device can be good depending on what you want from a drawing device. It is definitely good enough if you just want to use it to take notes. For typing though I can't comment on the keyboard as I did not get the keyboard.
Oh, this was great advice! I couldn't figure out what was "leaking" suction. It was that float stuck.
Boom! I haven't even gone back to check if this is my issue yet. However, I just know this is my issue. You speak extremely well, straight to all points & super helpful! Thank you!
I got a question can you use just about any chemical in is lady told me to put Pine-Sol in it but I don't know if it will mess it up
Cleaning the debris from the intake water tank was the solution to my problem. Thank you and your husband for saving me money.
That is exactly what happened to ours. We have a newer model and you're exactly right-the motor has a higher whine sound indicating that it's full. Great job explaining this.
I can’t get the assembly to pop out but this is exactly what is wrong with mine. Thank you so much for sharing this and getting right to the point.
Underneath the tank there is a grey circle opening that if you keep turning you can pull out the inside. When you’re done cleaning it you can insert it all back, just make sure to line up the arrows pictured 😉
Yep...obviously no-one has time for reading instructions
@@vesturedippedinblood4450 lol
Thank you so much. You got me pointed in the right direction. I did have to remove the assembly but I wouldn't have gotten that far without your video.
Thank you so much! I thought I was going to have to buy another one... My daughter was (No Mama) something else going on with because we keep it clean after all use's... Thank You so much for sharing this! Blessings to you...❤🙏🏾❤
THANK YOU!!!!!! When I ran into this problem I had similar thoughts. I really wish this solution was in the manual. Thank You so much for posting this! Happy 4th of July!
Thank you for your tips. We have had a Bissell Proheat 2X for 15 years and it works great. Why? Because we clean out the machine in the same manner you do after each use so we have a fresh machine ready to go for the next job. It extends the life of the machine. I appreciate your video! Thanks! Delia Bottoms
That is exactly what I do
Going through this right now and just bought mine today. Thank you SO much!
Lol had the problem and it's only day 1!! Thank God for this video hope it works
@@Englandq8 It helped us! Hope it helped you too.
it worked flawlessly! Using it heavily now with no issues at all. Unfortunately, the kids are more irresponsible now messing the carpet as they want to see the vacuum working like a magic on the stains 🤣
@@Englandq8 Hahaha! Oh I feel you! My kids are the same 😂🤣😂🤣
I just bought my first carpet cleaner and with the very little bit of research I have done the very first thing that came into my mind when you described the problem was that it has something to do with the floater. Its a shame a trained bissell tech could not think to have you check that.
Wow this was fantastic. Straight to the point and solved the problem.
Thank you! I've taken the machine apart, looked at so many videos, read the manual and this finally worked! We have a new puppy and having the machine work properly is a must. Thank you for sharing!
Thank you, thank you, thank you. After trying all the manufacturing trouble shoots, I was literally ready to tear my Bessel apart to find a clog in the hose or anything. After I cleaned out return tank it worked like a charm . Thank you again. You saved me a few grey hairs.
This video was perfect to help trouble shoot the same problem I experienced and it saved me time to find a solution.
I had the same problem and I was so frustrated, just about to take it in for repair. Many thanks for your video, you saved the day!
None of the pro vacuum repair guys' videos touched on this. Solved my problem!!!!
You inspired us!! Our not so new Bissell is just like new now!! Thank you!!
Your advice was perfect. I cleaned out the intake and it worked perfectly. Thank you
Outstanding. Thanks. Just had the same problem. Developed a high pitch whine which made me think a belt had busted. It hadn't but it had slipped off the red pulley wheel. Still had a bit of a whine tho and saw the same issue with the dirty tank. It doesn't hold a lot so needs to be emptied often and checked for pet hair, etc. Great vid. Thanks.
Thanks! I had the no sucking thing happen and watched your video. I washed out the dirty water tank and got the float working. Ps...also, I did not have that special tool to clean out the front assembly and made one out of a flexible plastic cutting board, super easy and it works great!!
You literally just saved me with this video. I just purchased this carpet cleaner and in the middle of me cleaning one of our rugs, the suction just stopped. I nearly took the whole thing apart and nothing would fix it. So of course I turn to UA-cam and your video is the first one I clicked on. PROBLEM SOLVED! THANK YOU!!!
Thank you so much. I can not tell you how helpful this video was to me.
God bless you for this! I thought my deep cleaner was totally broken and this is such a simple fix!!!!! Thank you thank you thank you for posting this!
You are all awesome!! Thank you for taking the time to make this video to help others!
I got the same problem with mine! Will try today.. thanks for the video!
Thank you so much!! I did the manual tips with no luck and you helped me in literally under two minutes!
Thank you so much....you really helped me today! So awesome that you took the time to share with us!
This video just saved my sanity! Thank you so much!!!
Wow, thank you cause I was just having that problem with getting the water to suck up and you solved my problem. Thank you
Mine wasnt suckin in water ....i gave it MAJOR attitude since i JUST BOUGHT IT. Only used it to try it out on small part of carpet and on a mattress......I totally left the piece up where the hose attaches 🤦♀️🤦♀️🤦♀️😂😂😂 works great now! Lol
Too funny! 🤣 Also, I love it when someone has a good sense of self critique and can admit their fault and maybe even laugh at themselves! Keep it on! ❤️
Thank you so much for this video. I was having the same problem. However I took the gray ring off the bottom and could clean the float thoroughly!
OH MY GOSH !!! THANK YOU THANK YOU SOOOO MUCH !!! Just bought it this am and it is unbelievable !!! -- but it wasn't suctioning right until we found your video!!! Best vacuum and Best Shampooer of all times!!! (I have a central vac and it does NOTHING compared to my new bissells !
This is perfect - THANK YOU! Saved my life.
Really easy solution it takes 20 minutes until we see you video thank you 🙏🤪🤪🤪🤣😂😅
I was going to let you know that floater is removable for cleaning and I see there has been many people who have also discovered that. But sadly my issue is not that and I am lost at what it could be.
Same here! I tried the tip from this video but still not working
@@Emm-lp7of check both belts. One of mine keep breaking idk why 🤷🏻♀️🤷🏻♀️
@@cyngarcia4913 what bolts?
@@independentsistah ??? I mentioned checking both belts that are attached to the scrub brush
@@cyngarcia4913 oh okay, my bad. Yeah, because I'm trouble shooting now and mine still isn't working.
Thank you, such a helpful video, exactly our problem & you saved me a lot of time !
Thanks so much. I've cleaned it all, and it seems to be sucking up the water OK now. I'm going to try it in The hall rug where the dog left muddy footprints and let you know.
Thank you. This was just what I needed. My first carpet cleaner and I woukd have not guessed this huge tank had such a small full line. I have a different model, but this very much solved my problem.
Thanks for taking the time to make this video!! Clear steps and very useful!
Thank you! We have a smaller model but your instructions helped!
sipping on beer cause thought mine broke thank you. now I'm set again and can enjoy my beer lol
Thumbs upped. I think this is what mine was. Just washed it out and going to give it a try. Thank you.
Sadly it’s still not working. I’m still stuck trying to figure it out. It worked the first time & that was about it. Our carpet is kinda wet but I’m not even sure the waters coming out properly either. 😪
Thank you so much! This is what happened to mine today! You’ve been so helpful!! ❤️ Totally works now!
That was so helpful. Work right away. Thank you
Thank you for this video. These types of videos are so helpful.
Thank you so much, this is exactly what I needed!
I’m glad I found this. I was about to buy another cleaner. I hope this works for me as nothing else did. 🙁
I put your video to the test....it worked. Thank you.
Thank you so much and I wish I could've found y'all's video BEFORE my husband took it apart! Lolololololol!
*Now, we're trying to put it back together! Lolololololol! Thanks again and best wishes!
Wow, great video. I just bought one of these today. I'm impressed with how well it works.
Thanks guys, was my exact issue! I was so frustrated
Thank you for the information. I will check all that on my carpet cleaner😁
SKIP TO 2 MINUTES YOUR WELCOME. Thanks for the video! Not my trouble but I remember I got stuck on this when mine was new too haha
Thank you for taking the time to do this video! Awesome!!!
Thank you for the video, very helpful!
Oh my, thanks so much for this! Very helpful! Thank you!!!
Great video, I found if you fill it up about a quarter way, close it, then shake it up. This also fixes it.
I am going to go Homw and check this out right now. I hope that’s my only problem. You guys are great!
Thank you soo much! This was very helpful. I appreciate you taking the time to show us this.
Thank you so much you solved my problem in 2 minutes! X
Thank you. My new Bissell ProHeat 2 Revolution Pet...worked great yesterday. Cleaned everything (I thought) and no suction. I'll try your recommendation before I call Bissell!
These Bissell rug shampooers have an amazing number and variety of little things going wrong to make them inoperative.
So glad I came across this video. I had the same exact issue.
Thank you for making the video!!
so helpful!!! i don't read directions so this video was a lifesaver :)
I can't wait to get home and check mine bc have this same problem and couldn't figure it out. Thank you!
Thank you. Your video helped the problem I was having.
Omg this saved me because that was exactly what was wrong! Thank you!
your video just solve the exact same problem for me. Works great again.
Thank you so very much. Your info was a life saver.
Nice job troubleshooting this issue.
I figured mine out, the solution tank (top) has to be full when you start. worked for me!
Do you mean the top tank should be full when trying to suction up dirty water?
You can actually take that part completely out and clean it too. Unscrew the bottom piece and then pull up the cylinder piece and then slant it forward to get it completely out and clean it. My husband did the carpet after I had cleaned with oxyclean... Don't do this! The oxyclean expands and overflowed all over so I had to take it completely apart and clean each piece. It's helpful to get the cylinder out to clean the tank and make sure the float is clean so it works properly. Especially with alot of dog hair!
great video, unfortunately, that isn't the problem I currently have with mine. But definitely something I'll be watching!!
Your video was helpful. Thank you.🙂
My problem was completely different, but watching your video still helped :) Thank you for the break down of the parts! (The brush cover on mine wasn't on securely) Thank you again!
Great video, thank you.
I'm trying to find a video on the Bissell Crosswave because mine just started not sucking up the dirty water. I clean my machine everytime I'm finished using it...etc. and checked for blockage. I'll go back to see if I missed anything that's possibly deeper in the machine that maybe I missed, but if not, idk what I'll need to do. I have had my machine for quite some time now and I am quite pleased with it. I recently came across a new cleaning formula and began using it the very day it began to malfunction on me. Boo hiss! Thanks for the video on the other machine if I decide to get one of those down the road! 👍
same issue here works great but the dirty water tank is bone dry.. checked everything mentioned and cant figure it out.. used it twice literally
@@JB-uc8jl So I'm not the only one with this issue....if you figure it out, please come back and comment, as I will do the same...👍
Thank you, I wouldn't have never been able to figure that out.
2:30 this was very helpful, thanks
Thank you so much. I thought I broke my shampooer❤
Solved my problem! Thank you so much!!!
Mine still is not sucking up water. This is incredibly frustrating. I wish I would've known this problem before I purchased it!
Thank youuuu! this help me a lot! same issue... all the fur was obstructing the filter D: after cleaning and setting down is working! great! thanks for sharing! was just about to send back to store!
Thank you for posting this video… info will come in handy….
Awesome info thanks. I just got one myself and about to try it out right now literally. Test run 😆
Brilliant!! I'm gonna try it now! Thank you
Thank you sooooo much!!! Solved the problem.