Tips for seeking ENTRY LEVEL IT Support Specialist Job

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  • Опубліковано 18 лис 2024

КОМЕНТАРІ • 147

  • @jeffreyfontanilla9256
    @jeffreyfontanilla9256 2 роки тому +4

    Hi. Any tips for getting higher level in IT? I have 4 years experience in IT support. I hope you will see this. Hahahahaha. Thank youuuuuu.

    • @EastCharmer
      @EastCharmer  2 роки тому +1

      you know, I'm also on the same boat lol. but I think you should figure out what you want to do first and what branch of IT you wanna do later on. I know that's not easy so if you still don't know what you're truly interested in, you can start with what you don't wanna do and that narrows down your choices. Then you can explore and research about the other roles in tech you wanna try out like networking, automation, software development, web, servers, AI, infrastructure, security etc. I hope this helps. For me I am really interested in automation so I'm taking up courses related to that

    • @jeffreyfontanilla9256
      @jeffreyfontanilla9256 2 роки тому +3

      @@EastCharmer Thank you for this very informative reply. I hope for success to both of us. IT is really broad hahahahaha. Again thank you very much!!!!

    • @EastCharmer
      @EastCharmer  2 роки тому +1

      @@jeffreyfontanilla9256 you're very welcome! thank you and goodluck to you as well. Yes it's very broad lol so just keep exploring your options until you can find something you're interested in and something you're really good at

  • @ChiekoGamers
    @ChiekoGamers 2 роки тому +13

    For beginners, don't overthink about your troubleshooting skills first. Practice more on communication and social skills first.

    • @EastCharmer
      @EastCharmer  2 роки тому +1

      Yeah communication skills is an integral part of the job coz it deals with user issues. You still have to work on troubleshooting skills coz it's competitive now and they even ask that on interview questions

  • @animal3583
    @animal3583 3 роки тому +15

    I’m currently looking for an IT tech entry job. Thanks for the advice!!

    • @EastCharmer
      @EastCharmer  3 роки тому

      Best of luck to you!!! you're welcome! I also made a video on Interview tips

  • @KevtechITSupport
    @KevtechITSupport 3 роки тому +10

    Good to see more tech channels show up on it support. Awesome video!

    • @EastCharmer
      @EastCharmer  3 роки тому +1

      Thank you!!! Oh yes I think IT Support is often overlooked and underappreciated but has really been the pillar of any company especially during thos pandemic

  • @JoseVelez-wy5tq
    @JoseVelez-wy5tq 2 роки тому +1

    Thank you for your tips, those are basically the same things I've been doing plus 1 good reference from another UA-camr that I wasn't watching before, I'm glad that I wasn't that lost even thought I felt like and I think you share the right points regarding what to do and what to think.

    • @EastCharmer
      @EastCharmer  2 роки тому

      thank you so much!! I'm glad the video helped. I'll keep on making more videos like this too

  • @al-muflihun743
    @al-muflihun743 4 роки тому +18

    Words cannot express how grateful I am, Thank you very much for your advice and support, as it helps me keep motivated to step up my career. As always, I really appreciated your valuable work. God Bless👆 thanks a lot.

  • @cesmora
    @cesmora 4 роки тому +4

    new to your channel, i’m a career changer and i’m looking for my first help desk role i have completed my A+ 1001 now studying for 1002 next but i just subbed!

    • @EastCharmer
      @EastCharmer  4 роки тому

      Hello, that's awesome!! Welcome to IT and goodluck on your A+ exam and your new career!!

  • @michellebrooks7282
    @michellebrooks7282 4 роки тому +3

    I will love to see more videos of IT specialist, and how look likes to work from home and desk setup?

    • @EastCharmer
      @EastCharmer  4 роки тому +1

      sure! I'll make another video showing how work from home is and my updated desk setup

    • @michellebrooks7282
      @michellebrooks7282 3 роки тому

      Can't wait.

  • @mcjohn2436
    @mcjohn2436 2 роки тому +1

    I just got my CompTIA A+ certificate but I’m scared because I don’t have experience but after viewing this video I’m now confident. I can do it , I’m trying some exercise that I have seen on UA-cam. Thanks so much for your advice

    • @EastCharmer
      @EastCharmer  2 роки тому

      nice!! you are one step ahead now! you can do it!! yes just keep practicing and try applying for entry level jobs and non tech companies that are looking for IT!! goodluck!!

    • @aidenbrady2372
      @aidenbrady2372 2 роки тому +1

      I am currently studying and working towards that certification. I also am finishing up a CS degree and found out that I like the idea of support rather than engineering and coding/developing.

    • @EastCharmer
      @EastCharmer  2 роки тому

      @@aidenbrady2372 nice!! goodluck on your studies!! oh maybe IT and systems administration is a better fit for you!!! I hope you'll like it and goodluck with your new path

    • @AndrewWayneV
      @AndrewWayneV Рік тому

      How have you been after earning your A+ certification? I just started the lessons for it and am looking to change careers. Did you find it difficult to find a job and did you continue with different certifications? Wishing you the best.

    • @mcjohn2436
      @mcjohn2436 Рік тому +1

      I already got a job and I am working for the county.

  • @duafox1600
    @duafox1600 4 роки тому +3

    Tips✍️ and ✍️Advices ✍️ Noted ✍️✍️

  • @cliobhabie
    @cliobhabie 2 роки тому +1

    i’ve been learning free certs online to get into tech but i don’t like data analytics at this time. thank you for making me aware of tech support. i troubleshoot all the time for my godmom so i might as well get paid for it 🤣 former career was in nursing services

    • @EastCharmer
      @EastCharmer  2 роки тому +1

      oh I see. yeah that's right! find something you are interested in doing. IT support will be a great fit for you if you like troubleshooting. maybe start with the A+ certification or google tech support. goodluck!

    • @cliobhabie
      @cliobhabie 2 роки тому

      @@EastCharmer thank you!

  • @KapopolMotovlog
    @KapopolMotovlog 3 роки тому +1

    thank you for sharing your idea. i gain knowledge for your tips.Be careful always.😊 3rd year college

    • @EastCharmer
      @EastCharmer  3 роки тому

      Glad I could help!! Thank you and goodluck on your studies!!

  • @motech2022
    @motech2022 Рік тому +1

    I love ur channel. This is helpful

    • @EastCharmer
      @EastCharmer  Рік тому +1

      Glad you liked the content!! I'll keep on posting more of this kind of content

  • @youthsportsfilms6252
    @youthsportsfilms6252 2 роки тому +1

    I just landed a job as an ITS and I am always looking for other ITs in the field to network with.

    • @EastCharmer
      @EastCharmer  2 роки тому

      Nice!! Congrats!!! Yeah we can connect

  • @Moneamadeit
    @Moneamadeit 2 роки тому +1

    Love the intro music.

    • @EastCharmer
      @EastCharmer  2 роки тому

      thanks!! I think I got that from UA-cam audio library

  • @fullsight7695
    @fullsight7695 Рік тому +2

    I'm taking up BSIT course and i am an incoming first year student, and i wanted to be a tech support or QA, does this job pay a good salary?

    • @EastCharmer
      @EastCharmer  Рік тому

      Yes IT pays good and it gets you in the door in tech. It's a good steppingstone especially if you don't know what you wanna specialize yet because you will be exposed to different areas in tech

  • @krizzy5238
    @krizzy5238 3 роки тому +2

    I'm still a student going to be a Senior HS student next month and I want to know what to do and expect so I can learn and study more about stuffs like these you're really a big help. Thank you. Sending support from PH💗

    • @EastCharmer
      @EastCharmer  3 роки тому +2

      Hey there!! That's great!! goodluck on your next chapter. I do have a few more videos on my channel about expectations, challenges and the things you should learn if you wanna be in this field. Thank you and hopefully more videos to come!

  • @RachelNicole
    @RachelNicole 3 роки тому +1

    I think I might like product support over engineering! 😁

  • @mikerainercabato2183
    @mikerainercabato2183 9 місяців тому

    Damn maam im it support in hospitality industry but i want to get higher skills like you!

  • @gelwinaraya1499
    @gelwinaraya1499 Рік тому +1

    Do IT support still rely on youtube about troubleshooting?

    • @EastCharmer
      @EastCharmer  Рік тому

      IT doesn't really rely on youtube for troubleshooting because not everything on youtube is applicable to a company and the systems they use. Every company has different systems and practices and that can't just be found on youtube. Thus, we rely on our own documentation on how the systems work.

  • @akhtarsharfi5412
    @akhtarsharfi5412 2 роки тому +1

    Hy I am beginner and currently looking for IT support job.can you please tell me is there any tutorial to learn basic L1 and L2 IT support role.

  • @MargaritacPena
    @MargaritacPena 3 роки тому +1

    Thanks ❤!!!! So helpful 😊

  • @ZeiaZeia999
    @ZeiaZeia999 3 роки тому

    Thank you for the content.

  • @michellearce3673
    @michellearce3673 2 роки тому +1

    How about IT OFFICER? More on software or system

    • @EastCharmer
      @EastCharmer  2 роки тому

      I think that's more software and management

  • @statusexpress2252
    @statusexpress2252 3 роки тому +2

    what r the skills or any online course to learn skills to become IT support specialist?

    • @EastCharmer
      @EastCharmer  3 роки тому

      Hello! I've made a video on things you need to know to become IT Support specialist ua-cam.com/video/uGACkBKjPMQ/v-deo.html and CompTIA A+ cert is also a good cert to have for this job.

  • @Abdul-Gaffar07
    @Abdul-Gaffar07 2 роки тому +2

    What about the Google IT professional Certificat, Is it worth?

    • @EastCharmer
      @EastCharmer  2 роки тому

      yes it is especially for those who doesn't have previous background or education in tech. It will give you a foundation on important IT topics like troubleshooting, operating system, security , networking and more.

    • @Abdul-Gaffar07
      @Abdul-Gaffar07 2 роки тому +1

      @@EastCharmer thank you ❤️

  • @VillageLifeLiving101
    @VillageLifeLiving101 2 роки тому +1

    My question is if the applicant is not IT graduate. But is more skilled as IT Support Specialist. Which companies are hiring such candidates. Please advise. Thank You

    • @EastCharmer
      @EastCharmer  2 роки тому

      Hello there! Almost every company hires skilled candidates even without formal IT education. As long as you can show them that you are skilled and knowledgeable and you pass the interviews.

  • @QiasZ6Tv
    @QiasZ6Tv 2 роки тому +1

    4 months nako it support specialist ung pinag tratrabahuhan ko kase medical field ambilis ko nagagawa ung mga concerns sa office kapag may concern nag mumuka akong petiks o walang ginagawa hindi daw na ma maximize ung work ko dba ang IT SUPPORT SPECIALIST E NAKA idle hanggang mag ka problem ang mga employees ano gusto nila mag walis ako pag walang concern?

    • @EastCharmer
      @EastCharmer  2 роки тому +1

      sa pinas ka nagwowork? yeah usually pag non tech na field eh mejo madali mga issues. ano ba usually mga issues nila? It's their fault din naman maybe they didn't lay out the job description specifically if they wanted you to do more. yeah IT Support usually deal with user issues. Sabihin nila if they want you to do projects pero iba na ang scope at pay rate din nun

    • @EastCharmer
      @EastCharmer  2 роки тому +1

      actually ganyan din ako most of the time madaming downtime pero I'm lucky that my workplace isn't really bothered as long as I finish my tasks. Ang ginagawa ko na lang eh nag oorganize ng lab namin o inventory, setting up sapre machines, systems maintenance para hnd nila masabi din na wala akong maxadong ginagawa

    • @QiasZ6Tv
      @QiasZ6Tv 2 роки тому +1

      @@EastCharmer yes sa pinas po non it field ung company mga mostly concerns errors ng pc, slow connections, slow pc, printers, scanners, excel formulas and layout, networks may firewall din ako minomonitor mostly naman sa isang araw may 4-5 concern ako pati multimedia editing handle ko na din pagiging property custodian at kung ano ano na binigay sken pati nga contrata at mga telephone, plans ng cp and pabx nila handle ko na haha rate ko lmg nmn is 18k🤦‍♂️hindi ko alam kung tlgang handle pa ng IT SUPPORT SPECIALIST to pero na buburn out nako lalo sa website development gusto i major revamp ko
      Ang masakit hindi daw ako na ma maximize ahaha kasi wala akong ung continous work parang nag wowork lang kasi ako pag my concerns

    • @QiasZ6Tv
      @QiasZ6Tv 2 роки тому

      @@EastCharmer im new subscriber po pala by the way thank you nakakakuha ako ng tips sa mga videos niyo ngayon keep it up po sana po maging ganyan din level ko pag dating sa it field haha goodluck po and thanks sa reply sorry nag rant ako haha

    • @EastCharmer
      @EastCharmer  2 роки тому +1

      @@QiasZ6Tv tbh ang baba nga ng rate mo eh. ang problema kasi sa pinas eh pag sinabing "IT" all around na ikaw lahat gagawa. Yung website dapat ibang department na yan actually, ang firewall eh ibang department na din. haaaay kaya nga IT Support eh db kasi you mainly support the users. pag nagka more experience ka hanap ka na lang ng international company kasi waley talaga mga company sa pinas eh kaya hnd din umaasenso ang tech sa atin

  • @mayo8555
    @mayo8555 2 роки тому +1

    Loved the content! I have a question, what is the difference of IT and technical support specialist? I a little bit confused of these two. Hope you see this, thank you !

    • @EastCharmer
      @EastCharmer  2 роки тому +1

      Thank you! Glad you liked the content. Technical support usually is a role that supports end users directly and focuses more on troubleshooting user issues. With IT specialist, it's more broad as the role also deals with managing systems and the corporate network and not just helping users with issues

    • @mayo8555
      @mayo8555 2 роки тому +1

      @@EastCharmer Okay, I understand it clearly now, IT specialist is more challenging compared to another, and that's great. Thank you so much!

    • @EastCharmer
      @EastCharmer  2 роки тому +1

      @@mayo8555 yes exactly! Tech support is entry level and IT specialist is more advanced

    • @mayo8555
      @mayo8555 2 роки тому

      @@EastCharmer Great! Is it possible to get a job of IT specialist (support) for a fresh graduate of IT ? Or I still should go for some certification that represent / about for IT specialist ?

  • @Mashukumbela-M0N3YF10W
    @Mashukumbela-M0N3YF10W 3 роки тому +1

    Can you become an IT SPECIALIST and get an entry-level job working from home?

    • @EastCharmer
      @EastCharmer  3 роки тому

      If the role is mainly call center tech support, you can get an entry level job with that

  • @DJJINUUUU
    @DJJINUUUU Рік тому +1

    Hi i have been watching your youtube videos about IT SUPPORT SPECIALIST. I just passed job interview of IT help desk junior manager of Automotive company in Germany. do you think this is prospective job ? i am 33 years old and graduated mechanical engineering haha... but i want to foot step IT industry !

    • @EastCharmer
      @EastCharmer  Рік тому

      Hello there! thank you for watching the channel and congrats on passing your job interview! Well having an engineering degree is a good foundation in IT because you already have the problem solving and analytical skills to resolve issues. yes I do think that it's a good role to start out. A lot of people start from It helpdesk and then transition later on to an area of specialization.

  • @plaxebooo143
    @plaxebooo143 4 роки тому +4

    Hii, would like to ask how many IT specialist are needed in a single company? And is it still a good choice to pursue to be an IT specialist at this moment and in the future? Thanks in advance!

    • @EastCharmer
      @EastCharmer  4 роки тому +2

      Hey there, well it really depends on the size, needs and operations of the company. Depending on these factors, some only needs one person and others could have an entire team. If the company deals with technology directly, they could be needing more people and a team of IT specialist. Also if the company requires on-call responsibility, they could add more people. I would say IT specialists are needed now more than ever as some companies are doing work from home. Companies need IT to support their remote operations now and IT Specialist is always a good stepping stone if you want to level up to another role in tech.

    • @thu3833
      @thu3833 4 роки тому +1

      @@EastCharmer on-call is when they call you to come on site?

    • @EastCharmer
      @EastCharmer  4 роки тому +1

      @@thu3833 hey, on call is when they need you to work after hours and during the weekends or holidays but not necessarily on site. Could also be remote work

    • @thu3833
      @thu3833 4 роки тому

      @@EastCharmer ooh thank you for responding, that clears it up

  • @goeneon
    @goeneon 2 роки тому +1

    What does the pay usually range for a IT specialist yearly??

    • @EastCharmer
      @EastCharmer  2 роки тому

      It depends on what level you are but entry level starts from 30k to 45k then for those tier 2 with experience goes from 55k to 70k

  • @priyeshshetty6520
    @priyeshshetty6520 3 роки тому +1

    Mam same here iam confused with my IT career.....and eventually I got rejected in 2 Companies......🥺

    • @EastCharmer
      @EastCharmer  3 роки тому +1

      oh no sorry to hear that but don't give up!! just keep trying and keep applying!! you will also learn from the rejections. I've had so many rejections as well before. Goodluck on your job search and never give up!!

  • @esa2236
    @esa2236 2 роки тому +1

    What about credentials? I dropped out of my computer engineering degree but I have an associate's. Could I still get into the field?

    • @EastCharmer
      @EastCharmer  2 роки тому

      oh yes for sure. I've seen people without tech backgrounds or education that got jobs as IT support and now they're engineers. degree really doesn't matter for this role. Employers really care about skills now and experience and just being passionate about tech and constantly learning plus good customer service and communication skills goes a long way too

  • @nellyjaruyan6209
    @nellyjaruyan6209 2 роки тому +1

    is IT support specialist and IT support representative are same

    • @EastCharmer
      @EastCharmer  2 роки тому

      Not sure and depending on Job description. IT support specialist as far as I understand deals more than user issues like system infrastructure and networking.

  • @wyckie4054
    @wyckie4054 2 роки тому +1

    Thank you!

  • @Musihoodie
    @Musihoodie 2 роки тому +1

    Do It support specialist work in computer support companies?

    • @EastCharmer
      @EastCharmer  2 роки тому +1

      It depends on the role you applied for. most IT specialists work to support the internal users of the company

  • @18parra
    @18parra 3 роки тому +1

    I want to get an it support job how can I get hands on experience without a job. I don’t learn in the classroom I like doing the stuff to learn. Thank you new subscriber

    • @EastCharmer
      @EastCharmer  3 роки тому +1

      Hello Marisol, you can try to volunteer in computer shops or if you have your own PC you can read and watch about windows troubleshooting and try it out on your own computer like command lines for troubleshooting, resolving internet issues, play around with task manager, look into event viewer and research more about windows services that are useful for troubleshooting. Goodluck!

    • @18parra
      @18parra 3 роки тому +1

      @@EastCharmer thank you so much I’m in the process of getting a desktop want to build my own home lab

    • @EastCharmer
      @EastCharmer  3 роки тому

      @@18parra you're welcome! that's so cool! That would be a fun project!! You can also try studying networking as well!

  • @silversurfer8719
    @silversurfer8719 3 роки тому +2

    Mam just wanna ask where did you take your comptia certification here in ph?

    • @EastCharmer
      @EastCharmer  3 роки тому

      Hey! oh I took the certification in US. But you can check out in Pearson Vue website if they have locations in PH

    • @silversurfer8719
      @silversurfer8719 3 роки тому +1

      @@EastCharmer okay mam thank you so much po

    • @EastCharmer
      @EastCharmer  3 роки тому

      @@silversurfer8719 you're welcome!! goodluck!!

  • @callmepolmz
    @callmepolmz 2 роки тому +1

    Yeah im it too , can you suggets me where can i find employer

    • @EastCharmer
      @EastCharmer  2 роки тому +1

      You can try on LinkedIn!!

    • @callmepolmz
      @callmepolmz 2 роки тому

      @@EastCharmer parsng nskakalito po gamitin yon

  • @Daulat_Jangir
    @Daulat_Jangir 3 роки тому +1

    Hi ma'am I want to become an IT Support Specialist but I have one question.
    1. Programing languages skills is important for IT support specialist position.?

    • @EastCharmer
      @EastCharmer  3 роки тому +1

      Hey!! No programming is not a required skill for entry level. So don't worry if you don't program yet. And I said "yet" because tho it's not a required skill, eventually you will need to move up to a different role and I will say that learning how to code will be really valuable. Goodluck getting an IT Support Job!!

    • @Daulat_Jangir
      @Daulat_Jangir 3 роки тому +1

      @@EastCharmer
      ok ma'am thanks
      I don't like to learn programming languages but my interested in IT field. So, I can archive my aim of "IT support specialist" job. ?

    • @EastCharmer
      @EastCharmer  3 роки тому +1

      @@Daulat_Jangir no, you can still pursue IT without programming!!! Just really solidify your troubleshooting skills!!

    • @Daulat_Jangir
      @Daulat_Jangir 3 роки тому +1

      @@EastCharmer thank u so much ma'am for help .....😀

    • @EastCharmer
      @EastCharmer  3 роки тому

      @@Daulat_Jangir you're welcome and goodluck!!

  • @Geopoliticalguy-z8n
    @Geopoliticalguy-z8n 2 роки тому +1

    Any coding required for it support specialist? Plzz replay me

    • @EastCharmer
      @EastCharmer  2 роки тому

      No coding requirements necessary for IT support

  • @Rajbharath10
    @Rajbharath10 3 роки тому +1

    Sister can you talk about daily basis duty of IT support specialists.

    • @EastCharmer
      @EastCharmer  3 роки тому +1

      Hey, sure! I can also make a video about that!

    • @Rajbharath10
      @Rajbharath10 3 роки тому

      @@EastCharmer thanks sister!

    • @EastCharmer
      @EastCharmer  3 роки тому

      hey I made a video about the daily duties of IT Support specialist. let me know if you have any questions ua-cam.com/video/cTLcxMSxyFI/v-deo.html

  • @alarmsquadnj
    @alarmsquadnj Рік тому +1

    What is your job title?😊

  • @nahixo7740
    @nahixo7740 3 роки тому +1

    How much you get paid an hour?

  • @goawaycovid7019
    @goawaycovid7019 2 роки тому +1

    What kind of certification is needed to apply for an application specialist jobs???

    • @EastCharmer
      @EastCharmer  2 роки тому

      great question! For entry level with no experience, you can do A+ which is an industry standard for getting into tech. And also add networking certifications too like Network+ and CISCO. That would also give you an edge

    • @goawaycovid7019
      @goawaycovid7019 2 роки тому +1

      @@EastCharmer thank you 😊

    • @goawaycovid7019
      @goawaycovid7019 2 роки тому

      Thank you 😎

    • @EastCharmer
      @EastCharmer  2 роки тому

      @@goawaycovid7019 you're very welcome!

  • @DeVinaire357
    @DeVinaire357 4 роки тому +2

    What certificates you have or recommend?

    • @EastCharmer
      @EastCharmer  4 роки тому +1

      I have CompTIA A+ and I finished CISCO CCNA training but I realized I don't wanna pursue networking anymore

    • @EastCharmer
      @EastCharmer  4 роки тому +1

      For entry level I recommend CompTIA A+ and Network + as it trains you for an IT Support role

    • @DeVinaire357
      @DeVinaire357 4 роки тому +2

      @@EastCharmer my A+ expired... Now I'm looking into Microsoft Azure or ISACA CRISC

    • @DeVinaire357
      @DeVinaire357 4 роки тому +2

      I use to want to do networking also... But got frustrated with it when I couldn't grasp subnetting for the ccna exam

    • @EastCharmer
      @EastCharmer  4 роки тому +2

      @@DeVinaire357 ah I see. yes Azure is good to have! so you're interested in cloud work? That's cool!! I'm looking into DevOps

  • @paparziah5123
    @paparziah5123 2 роки тому +1

    Am Martin Wolo from Liberia

  • @ellyzaluto2014
    @ellyzaluto2014 3 роки тому

    Im starting my job as a CLIENT SUPPORT SPECIALIST but i don't know what is client support specialist are please helppppp

    • @JJFlores197
      @JJFlores197 3 роки тому +1

      You'll be providing technical support to clients. It depends on where exactly you'll be working at and your exact job duties.

  • @orangeblock3792
    @orangeblock3792 2 роки тому

    0:58

  • @F_L_U_X
    @F_L_U_X 3 роки тому +1

    Very broad/generic "advice and tips." You're just guessing at everything and not going into specifics. "Build a resume."? Seriously? These tips can apply to any job and everyone already knows these basic things.
    You're talking a lot but not saying much.

    • @EastCharmer
      @EastCharmer  3 роки тому +3

      an IT Support job is very broad too and it usually depends on the industry where you're applying. So I can't really give the "specifics" because every company has different needs. There's companies/industries that just uses windows, others majority would be macbook etc. Even the ticketing system also varies especially the technology they use. I can't say go and study CISCO when some companies uses Juniper, or learn JIRA when other companies uses Service Now. That's why I also said look in the job qualifications on what they're looking for. Yeah this is very generic because this was meant for those people looking into "getting in IT" or just trying to see if it's for them. So yeah sorry if this doesn't meet your expectations. There's probably other videos out there you could watch. Maybe one day I'll make a video about the "specifics" on getting an IT Support job in the financial tech industry where I'm currently working at so I have atleast something to say and not "talk a lot" Have a good day!