Universal Attraction Assistance Pass

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  • Опубліковано 5 вер 2024

КОМЕНТАРІ • 83

  • @heatherwordup
    @heatherwordup 10 місяців тому

    Universal Studios Hollywood treated my special needs nephew like a prince! Every employee, character were AMAZING!! They would pull him away from everyone and talk with him, just hanging out. Even if they were leaving because time was up, they came back to see my nephew and still made time... we weren't even in line. So I'm sure they have to comply with ada... but its sooo much more than just complying. They REALLY rolled out the red carpet for my nephew. We are going there this Sunday and cant wait!

  • @THEMAN68
    @THEMAN68 4 роки тому +8

    I'm a adult with autism and I'm glad to hear about this because I am planning a trip for 2020

  • @joanmarie2200
    @joanmarie2200 2 роки тому +1

    This helped a great deal. My son is grown ( he can walk, but after so much his legs swell and his legs, ankles, feet will turn purple, nit like just color changes, they actually bruise and are very painful. He has muscular dystrophy since birth ( 32 now) has delayed learning disability also. I've watched a universal in a wheelchair and this video. Our 1st time flying, 1st university trip. Your video put this Mommas mind at pease over many things and was very informative. I understand the way things get abused, see it daily with parking spots and more. Thank you for this video. It has helped inform me alot.
    Ps, doesn't matter if your disability is seen or not. You know it's there so don't stress what others think, its one on every crowd. Let the Karens talk and help yourself the way you need it. They will get over it.
    Oh and anyone reading and thinking he doesn't need this, mind your business. I've had years of practice shutting down tounge waggers. He has issues Im not putting on here and i don't ask for anything he doesn't need.
    Going in a few days.

  • @n.b.johanson4732
    @n.b.johanson4732 Рік тому +1

    Thank you for sharing this as my adult son has autism.
    I was nervous as I seen Univeral is a big place. Your info is very infomative

  • @OTElover77
    @OTElover77 3 роки тому +3

    -I have a (restroom) condition as well, and I used the disney land disability access pass back in 2019 and it saved my life there was no way I could go without this pass, it was so helpful, I might be going to Orlando's universal this year so it is so helpful to know they have something very similar, thank you.

  • @kcruey
    @kcruey 4 роки тому +2

    We’ve used the express pass multiple times at Universal Orlando and they’ve not taken our picture. We also purchased it in the park. They maybe taking pictures of those who have gotten the express pass with their resort stay since it’s a complimentary bonus for those who book their stay at certain resorts at/near Universal.

  • @traubsmuzach
    @traubsmuzach 9 місяців тому

    If you have a medical disability, it is LEGALL unethical and wrong for Universal to not provide accommodations. Secondly, the IAC doesn’t allow you to “skip” the line like buying the express pass. You still have to wait the same amount of time as the people in line, you’re just waiting outside of the line.

  • @elizabethsmith6812
    @elizabethsmith6812 3 роки тому

    This is really helpful to me.

  • @michaelt3779
    @michaelt3779 Рік тому

    I'm going to Universal this week and will be going for one of these. I have agoraphobia and panic disorders that spike when in enclosed spaces or in lines; I'll also be with my mom who is in a wheelchair so I'm pretty sure we will be approved. I'm not sure how generous it is on Universal's part though as it's part of the Americans with Disabilities Act that they need to offer accommodations though :) so they aren't really doing it out of the goodness of their heart; but to comply with federal law.

    • @LifeinStLouie
      @LifeinStLouie  Рік тому +1

      Federal law mandates things like wheelchair access and Braille availability. It doesn’t mandate giving people with IBS a skip-the-line pass. So I still think they are being extremely generous.

  • @rosem388
    @rosem388 Рік тому +1

    So they have to comply with the ada it's the law they offer this they are not doing it to be nice and it will never go away no matter how much abuse and thankful to we live in the US so it's also illegal for them to ask for proof

    • @heatherwordup
      @heatherwordup 10 місяців тому

      They go above and beyond just complying. We love Universal Studios Hollywood❤❤❤

  • @tentingaroundflorida
    @tentingaroundflorida 5 років тому +1

    With cvid and colitis I will be getting a note from the doctor to get this pass. Thank you so much for the info

    • @LifeinStLouie
      @LifeinStLouie  5 років тому +1

      Kyler Mcnabb they won’t look at a doctors note, but you can describe your condition and how it prevents you from waiting in standard lines. Good luck!

    • @tentingaroundflorida
      @tentingaroundflorida 5 років тому

      @@LifeinStLouie thank you. I should be able to explain it well

    • @Harr0s
      @Harr0s 2 роки тому

      @@tentingaroundflorida I also have IBD and will be going to the park in September. I was going to inquire about this pass as standing in line for long periods of time is hard with my condition. I'm wondering if you had any issues getting the pass?

  • @sarao8074
    @sarao8074 6 років тому +4

    Shoutout to Universal for this pass. Helped us buy a lot more stuff instead of waiting in line lol. And it does help if you get up to the guest services counter and you are grayer than a ghost with vom dribbling down your chin.

    • @LifeinStLouie
      @LifeinStLouie  6 років тому +1

      Lol, I had the decency to wipe my chin before going in.

  • @bradleyolinger1691
    @bradleyolinger1691 2 роки тому +2

    I do worry about being judged myself, less from staff than by other parkgoers. I've had experiences where people have called me lazy to my face because of my invisible disabilities. It's sad that many people assume if you can't see a disability, you must be lying about it.

  • @wendyweatherington8519
    @wendyweatherington8519 4 роки тому +1

    We have used it for my son with autism who has difficulty waiting and also try to navigate the park strategically to help.

    • @LifeinStLouie
      @LifeinStLouie  4 роки тому

      Wendy Weatherington you definitely have to do some planning with the pass. Its a great program, but strategy is very helpful!

  • @ZebraGirl97
    @ZebraGirl97 2 роки тому

    Thank you for sharing your experience! I do want to clarify one thing - someone who is in a wheelchair or uses a mobility aid and someone who cannot comfortably or safely wait in a long line are not mutually exclusive. You didn't say they are, I know, but I just wanted to make that very clear to anyone reading. Being in a wheelchair does not inherently mean you qualify for an Attraction Assistance Pass, but someone in a wheelchair might also require an AAP. For instance, my medical condition means I use a custom manual wheelchair, but it also makes me unable to sweat, circulate blood normally, and dilate my blood vessels normally. This means I cannot get rid of body heat well, and that it is dangerous for me to wait in direct sun or crowded conditions where there is not good airflow. This is an example of how my medical condition both means I use a wheelchair and cannot wait in lines in a hot place like Florida.

  • @mysteriousmemt
    @mysteriousmemt 4 роки тому +1

    I have a question, I've read a lot of blogs about the wheelchair accessible rides. And most say they must transfer from the electronic scooter to the wheelchair. But im wondering if they bring the electric scooters back to the front?

    • @LifeinStLouie
      @LifeinStLouie  4 роки тому

      I'm no expert in this area, but I believe you transfer to the wheelchair at the ride entrance. They then keep your scooter safe for you near the ride exit. Ride entrances and exits are usually very close together, especially ones that have lockers.

  • @LUISITILLO1985
    @LUISITILLO1985 4 роки тому +1

    Thanks for the info as I just became a pass holder and no one told me about this pass but now when I go I'll ask! I have a wheelchair so I'm thinking I shouldn't have that much of a problem acquiring it

    • @LifeinStLouie
      @LifeinStLouie  4 роки тому

      Remember that being in a wheelchair is not a reason to have the pass, there would need to be another reason why waiting in line would be difficult or impossible. All lines are wheelchair accessible. Good luck!

  • @nathanjw940
    @nathanjw940 2 роки тому

    I have autism and go through overload issues. This would help so if I need a break I can sign up for a ride and chill in a quiet area. Shopping isn't an option.

  • @morgangail
    @morgangail 5 років тому +4

    My brother has cerebral palsy, epileptic seizures and he has bladder cancer. He is currently undergoing chemo therapy for cancer. He is getting his bladder removed after chemo therapy. He really wants to go see Harry Potter world, before his surgery. Because he has bladder cancer he cannot wait for the bathroom, so I hope they give him a pass. We are going to try to get a pass. Do you think he will qualify?

    • @LifeinStLouie
      @LifeinStLouie  5 років тому

      morgangail bathroom issues do sometimes receive the pass, but I would be concerned about his epilepsy on the rides. Most rides have an element that would be bad for epileptics, so make sure to research which exact rides you are hoping to do. If you are simply wanting to see the lands, no pass is needed, as you won’t be doing lines.

    • @morgangail
      @morgangail 5 років тому

      The Traveling Ants , yes he cannot ride anything that goes upside down. In the past he had been able to ride as long as the ride didn’t take him upside down. He takes medication for seizures. He actually loves rides, nothing to wild. He rode Expedition Everest and loved it. I thought going backwards would bother him but he loved it. Thank you for your help.

    • @keithtoews1096
      @keithtoews1096 5 років тому +1

      I am wondering the same thing because flashing lights doesn't bother my wife; however, stress can tigger her seizures

  • @wheelzbabyliz89
    @wheelzbabyliz89 5 років тому +3

    What if you use a cane where can u put it

    • @LifeinStLouie
      @LifeinStLouie  5 років тому +2

      That’s a question I don’t know the answer to, but I don’t think it would be a problem. They have people transfer out of wheelchairs sometimes, so they have to have a procedure in place. I’m sure they keep it on the platform and hand it back to you when you get off the ride.

    • @wheelzbabyliz89
      @wheelzbabyliz89 5 років тому

      @@LifeinStLouie thank you for answering back, awesome video

  • @MaddenSpeedyarmybPurpleHeart
    @MaddenSpeedyarmybPurpleHeart 5 років тому +1

    My daughter has a brain tumor, my wife found out about this pass, we also have a doctor's note.. she can't stand in line for long periods of time...

    • @LifeinStLouie
      @LifeinStLouie  5 років тому

      James Butler they are not allowed to look at any doctors notes. If the problem is standing specifically, they will not give you the pass and will offer a wheelchair. So make sure to let them know if other issues prevent her from being able to do the typical line as well.

  • @damull07
    @damull07 2 роки тому

    Hi , great vid , do you know if you use the pass on a ride , can you use it on the same ride at another time during the day ?

    • @LifeinStLouie
      @LifeinStLouie  2 роки тому +1

      Yes, just like you can get back in line for any ride, you can just get another return time once you’ve ridden.

  • @chalronbjork4766
    @chalronbjork4766 Рік тому

    Thanks for the upload. Do they allow people to use the DAS for Hagrids? And what happens if you are in line after being allocated the DAS (the express line) and you have to leave because you are ill, and need to return later? I'm applying for the AAP in a few weeks and my condition is extremely unpredictable and even whilst waiting a short time, I may have to leave and return. It doesn't happen all day, just sometimes throughout the day and I can't predict when it will happen - if I have to leave the line, do we have to start over again with a new wait time or will the cast member allow us to return 10 minutes later with the original wait time. Eg, if return time is 1030, we click through and are waiting and at 1040 I desperately need to leave the queue as am very unwell, go off for 20 minutes then feel OK, do you know if they'll allow me back into the express queue immediately or will we have to start over again?

    • @LifeinStLouie
      @LifeinStLouie  Рік тому

      Good question- yes you can use it on Hagrids. I did once have to leave the shortened line once entering due to my condition. I kinda gave the line girl a quick wave and said “gotta use the bathroom” knowing that I might not be able to re-enter. I did what I needed to do and came back. She happened to remember me, and when I asked for a new time, she said “did you even ride?” I said no and she let me go through again. I hadn’t made it to the scanner yet, so it was all good.

  • @aris6756
    @aris6756 5 років тому

    I can't wait to go to universal/island again. I used to ge able to walk a lot, and stand for long periods of time but I can't anymore at least not at Disney, the parks are just too big and take too much effort, I end up horribly. Bbbutt Universal and Island are much smaller 😈 so I can't wait to see if I can still do those parks without so much assistance lol.

    • @LifeinStLouie
      @LifeinStLouie  5 років тому +1

      Aly P there’s no shame in renting a wheelchair for the parks, but I understand if you don’t want to. At the very least, they have wheelchairs at the entrance to each ride. They are free to use if standing that long would be too difficult for you.

    • @aris6756
      @aris6756 5 років тому

      @@LifeinStLouie I have my own wheelchair since I can't walk long distances. But since it's such a small park I think I'll be okay, I can rest up while my friends go on the 3D rides since I can't go on those anymore 😊. For disney though the parks are just too big, before my wheelchair I was actually always only able to do 3...I swear I live in Miami and last year was the first time I did Animal Kingdom 🤣, ty very much for the kind reply 😊

  • @cobwebafternoon3737
    @cobwebafternoon3737 5 років тому +1

    Thank you for posting this. My husband just bought the Express pass but I have a medical condition similar to yours in which I need restroom access frequently. He bought it tonight and we are arriving tomorrow. Would there be any extra benefit to asking for this? I may also ask for a refund of our Express pass. I don't know yet. I feel like they might frown upon that because like you said, its extremely generous of them and it's not a "right". Also, do they provide a lanyard? If not are they pretty inexpensive, do you know? Thanks again.

    • @LifeinStLouie
      @LifeinStLouie  5 років тому

      There is no guarantee that you can get the pass, so don't change any plans until you know. However, you can always buy express when you get to the park, unless it is such a busy day that they sell out. I don't know if express is refundable or not... Sorry I can't help on that. And there are benefits to having the express pass, like not having to get a return time for rides with a wait over a half hour. They do not provide a lanyard, it is pretty similar to your park pass, in that you will most likely need to buy one. The good news is they sell them pretty cheap, and they have a ton to choose from! Best of luck, and I hope you have fun!

    • @cobwebafternoon3737
      @cobwebafternoon3737 5 років тому +1

      @@LifeinStLouie thanks for responding so soon! So if we just go with the Express pass theres really no incentive to getting the assistance pass, right?
      I hate this invisible illness. I feel guilty when I really shouldn't & I feel like people judge you too. I appreciate the tip about covering it up, too! 😉 have a great night.

    • @LifeinStLouie
      @LifeinStLouie  5 років тому +1

      @@cobwebafternoon3737 Correct, if you have express already then I don't see any reason to get this pass... unless you have the lower tier of express that limits how many times you can go on an attraction. Then I could see the benefit of having it.
      As far as the invisible illness, don't let what others think of you stop you from enjoying your day in the best way you can! Nobody knows what anyone else is going through, so hopefully they wouldn't judge you. And if they do, that's a problem for them, not you. :)

    • @cobwebafternoon3737
      @cobwebafternoon3737 5 років тому

      @@LifeinStLouie 😊👍💜

    • @nathanjw940
      @nathanjw940 2 роки тому

      The plus is you can potentially get two passes at the same time. That way you are not standing around waiting to use them.

  • @nelly7662
    @nelly7662 4 роки тому

    My husband use a prosthethic leg , and can’t stand for long time
    I was thinking on bring his wheelchair

    • @LifeinStLouie
      @LifeinStLouie  4 роки тому

      nellyregia yes, definitely plan to use a wheelchair for prosthetics. They have them at the entrance to every ride if you only need them for the waiting. Also be mindful that some rides have restrictions for prosthetics.

    • @nelly7662
      @nelly7662 4 роки тому

      So we have to do the regular line , and he can use one of his wheelchairs?

    • @LifeinStLouie
      @LifeinStLouie  4 роки тому

      nellyregia yes, for any mobility issues, you are instructed to use a wheelchair for waiting in the regular line.

  • @daylanarias6324
    @daylanarias6324 3 роки тому

    If I have hypothyroidism and anxiety can I still ask for it?

    • @LifeinStLouie
      @LifeinStLouie  3 роки тому

      You can always ask for it. It’s up to them to assign it to you or not. Good luck!

  • @jag2944
    @jag2944 5 років тому +2

    I have nerve issues and use a mobility scooter and cane for getting around. Will this pass work for me? If not, do you know what is the name pass for handicap people? Thanks

    • @LifeinStLouie
      @LifeinStLouie  5 років тому

      Mr JAG as far as I know, the lines are all considered handicap accessible. They might require you to use a certain type of wheelchair for the queues because of size restrictions. Then, some rides will require you to transfer out of the chair to ride. As far as this specific pass, I actually don’t know, I’m sorry. I know that simply being in a wheelchair is not a reason to get the pass. Sorry I couldn’t be more helpful in this case!

  • @lianelayman6584
    @lianelayman6584 2 роки тому

    The card is just like Disney almost.

  • @damienchambert6954
    @damienchambert6954 4 роки тому

    I am deaf, I can ?

    • @LifeinStLouie
      @LifeinStLouie  4 роки тому +2

      Damien Chambert no, this pass is not for hearing impairments. How would that prevent you from being able to stand in line?

  • @Serjwalk
    @Serjwalk 2 роки тому

    Hi I know it’s been a few years but I search videos to get an ideas of how does the disability system works during HHN because I’m attending this Friday Does Halloween Horror Nights at Hollywood provides and accommodates disability pass during the events because I need a disability attraction pass since I have asd and intellectual disability like I get eliptic seizure, couldn’t stand in long lines because I’ll faint out easily, I’ll have an episode where I’ll like go crazy and have behavior disorder and restroom conditions which I have a bladder cancer and side effects issues which I could only wait between 20-30 min those are my limits. Will I be able to get accepted if I had those conditions and I also I wouldn’t say all of my conditions or diagnoses but I’m still struggling with difficulties and limitations plus I have mentally intellectual disability behavior please reply to my comments as soon as possible if you can because I really need it this Friday and it’s my first time getting a disability pass for Halloween horror nights.
    Thank you in advance

    • @tuesdayasteroid8011
      @tuesdayasteroid8011 2 роки тому +1

      I just read an article online that they do not offer a disability pass for HHN. I myself am disabled and wanted to look up that information beforehand. Sure enough several disabled folks have had terrible experiences at HHN with trying to get a pass because of people abusing the program. They were forced to pay extra for the express line.

    • @Serjwalk
      @Serjwalk 2 роки тому

      @@tuesdayasteroid8011 really coz one of my friends and friends mom got it during HHN.

    • @LifeinStLouie
      @LifeinStLouie  2 роки тому

      You use your daytime AAP at HHN, this is a change from 2019. You can absolutely use your AAP for hhn houses, I did it 3 weeks ago.

    • @LifeinStLouie
      @LifeinStLouie  2 роки тому

      I can’t tell you if you qualify for the pass or not, but I would suggest refraining from the “shotgun” technique of listing every reason you might possibly need the pass. Start with your strongest reason, and go from there. Otherwise it sounds like you’re making stuff up hoping to qualify.

    • @Serjwalk
      @Serjwalk 2 роки тому

      @@LifeinStLouie What if i brought my disability letter and notes will it show proof and evidence usually staffs are lenient when I’m actually telling the truth

  • @taylormademagic
    @taylormademagic 4 роки тому

    Legally the theme parks have to offer these programs.

    • @LifeinStLouie
      @LifeinStLouie  4 роки тому

      It’s true that they have to cater to guests with disabilities, but the program they have in place is overly accommodating. At six flags parks, you have to take their specific form to a doctor and have the doctor sign off that you can’t wait in line. They don’t ask the disability, or any personal info, but they require documentation that you are unable to wait in line. So again, the program at universal and Disney are amazing and overly generous.

    • @lollipopcorndog
      @lollipopcorndog 3 роки тому

      @@LifeinStLouie I know this is old but Six Flags asking for a doctors note might have to do with people faking a disability so them and their friends don’t have to wait in line

    • @LifeinStLouie
      @LifeinStLouie  3 роки тому

      @@lollipopcorndog I totally get that. I know there is a lot of fraud happening with this universal system, and it’s a shame. I don’t know what the right answer is, so I am just grateful for the AAP as it works now. I will also not complain when they decide to crack down and I would possibly end up being denied the pass.

  • @kerry1979
    @kerry1979 2 роки тому +1

    I have severe Cerebral Palsy ,Aspbergers & I have special needs I was in Special ed classes.& I am looking into this I always bought the fast pass But Just finding this out.I am going alone by my self though always went alone.Also noticed you have the same name as my girlfriend too. Meet her at work But she likes her name with a C.

  • @thechambersofsecretshd396
    @thechambersofsecretshd396 Рік тому

    It is not nice that they offer a disability pass, it is the law covered by the ADA

    • @LifeinStLouie
      @LifeinStLouie  Рік тому

      The law says that accommodations need to be made, but in no way does it require them to have this program or operate it in the way that they do.