To be honest, the broken cobblestone fits the theme of The Haunted Mansion. However, Disney is lacking standards in maintenance. They should spend money on maintenance, and have high standards.
Again, this is why Tom needed to be WAY MORE SKEPTICAL about the “$60b in ten years” line… the same company that has let the park degrade like this, is the same company that made that empty, nebulous “promise.”
There are 12 total theme parks. That's only $500,000,000 on average per park per year. That's not a lot relatively speaking. Universal is spending more on each existing park while building a brand new park.
@austinabram2405 Oh, thank you. I definitely meant 500M. Universal California, for example, is spending hundreds of millions on a new Fast and Furious rollercoaster after spending 575M on Super Nintendo World. Universal Orlando is building 2 new lands after opening a brand new ride with Minion Blast. And then Epic universal on top of all of the other parks spending well over 500M a year.
I worked my entire career in facilities management so I am well aware of what happens when the maintenance budget gets reduced. Management usually doesn’t understand that the hundred dollars spent today on maintenance will save then thousands in the future. Disney managers don’t want to repair the arch at jungle cruise, and only want to do a Band-Aid fix now. This action will cost them tens of thousands, or possibly millions in the future if a cast member or guest gets harmed when the arch collapses and causes harm to someone.
I think they fully understand the consequences. The difference between you and them is that you care, they don't. Somewhere in a small room, probably underground, is a bean counter who says the risk is numerically insignificant as opposed to the potential loss or cost of repairs. After all, the parks are financially supporting the entire compoany.
Two weeeks ago, on our 25th anniversary trip, my wife and I were at MK, and went on Carousel of Progress. As soon as we entered, a musty odor hit us like a ton of bricks. We were seated on the right side of the theater, and with the additional light from the entrance, immediately noticed just about every ceiling tile bowed and warped (as moisture has a tendency to do), and right at the wall/ceiling junction, what appeared to be a thick dark line of what looked like mold. Hopefully, this state of disrepair gets nipped in the bud before it’s to late!
LmaO yoo last Monday 16th. We got on the Carousel of progress and it kept repeating the beginning for 3 times. Then they came in and were like ohhh is out of service.
Disney needs to get their s**t together. This stuff is getting old. Iger is rolling in cash as Cast Members are struggling to make ends meet. WDW is falling apart while prices are skyrocketing. I’m fed up with Iger and his stubbornness to pay people and fix stuff. I hope this is the Dark Age before a Golden Era.
@Nonfiction79 Agreed. Your avatar brings up that exact point. With Disney raking in a ton of money on the Purple God of Imagination, why is his home still stuck in 2002? They have not done anything to the Twin Pyramids since. Instead, they copied the leaping water fountains on Journey of Water, and made a courtyard to charge your phone and laptop😝 While nice, I find it hilarious that they used tech from 1982 in that. Figment deserves so much better, and he also deserves a return of the Dreamfinder and an upstairs Imageworks with a new Rainbow Tunnel🤗
Disney shouldn’t have laid so many people off especially maintenance and should’ve given everyone the raise no problem and it wouldn’t be this way if your going to charge people more for everything at the park across the board and extort people with stuff like lightning lane you need to use that money to do upkeep on the park and don’t blame it on employee raises, some top executives could get let go or take a pay cut i don’t think a massive pay cut to Iger could affect his cost of living.
This is just anecdotal from a friend. He was a maintenance workers for Disneyland. All he did was repainting of worn items. They laid him off for most of the CA lockdown. After they reopen they wanted to hire him back at the same pay but he had already found a job doing something similar for cooperate jobs that paid him near double what Disney was offering. He said he would come back but they had to increase their pay, they refused. (Disney only offered $22 an hour BTW)
This is why I have a problem with yearly increases on EVERYTHING at the parks, except for basic maintenance. It’s not rocket science, something breaks…you fix it. I just don’t understand where the mindset is anymore. How can they expect to succeed when they can’t even handle basic maintenance issues. It’s heartbreaking to see this beloved company stoop to the lowest level.
I took my son to Disney World this summer (August) and every ride older than 1 year was broken. They either broke completely and we could not ride it at all, or it broke while we were in line and had to get out of line and try later, or it broke while in line and everyone just waited in line for an hour until it came back up. Every ride broke. (Except the brand new rides like the Slinky Dog rollercoaster.) Every single ride. A lot of money to go to a run-down theme park.
So every ride in all 4 theme parks broke down? Very unlikely. I took my son last year and only had a thunderstorm interrupt us and a cranky kid because the rides were stopped. Parks looked fine and service was great. Yes there were a few minor issues but we had a great time. Only big complaint is the lack of international cast Members in world showcase. I hope that returns soon.
We had the same experience. It was so disappointing. We also noticed a distinct difference in cast member attitudes on our last trip. Curious if you did too?
If only Disney had the opportunity to close the park for an extended amount of time so they could address and fix all the issue in the park… oh wait they did, it was called the pandemic! The fact that these issues are happening more and more often with Disney either putting bandaids on it or more often doing NOTHING while raising prices for attendees shows how far the Disney parks brand has slipped.
Disneyland did some cosmetic work during the pandemic but not more than cosmetic. But at the same time they allowed the show space of World Of Color go to pieces.
While I agree with both of you, It is more complicated than that. Had Disney known how long the pandemic would last they definitely would have went ahead and fixed it. The issue is that for the time Disney had no way of knows how long the pandemic would last. When you are not gaining any money from the park is is a lot harder to invest.@@rogerdeanmassie3314
The maintenance report needs to come back, if it takes bullying and shunning to fix the park we do it. Also if you look at the projection quality and beightness From past years you'll notice it looks MUCH worse now. Referring to Cinderella castle projections btw
100% agree, I always used to think they are out of focus for some reason, but it’s just the low quality of the projections, the funny thing is the hogwarts projections on the castle at Universal look better and it is an older system
Rumor has it that "Murphy" in Disneyland's Fantasmic! blew a hydraulic seal. The seal shot oil all over the dragon and we knew how THAT ended. I'm told it was completely preventable if they had just done the proper maintenance to the dragon. How long did they let "Murphy" blink with one eye only because they didn't want to fix the broken eye? Disney just neglected it and poof!,...it's gone.
murphy was a problem to just get to debut, and yet you'd think maintenance would be even in the slightest attentive to such a dangerous hunk of metal. i'm just so disappointed anymore in disney... ugh.
There used to be so much more going on..Streetmosphere, Animal Kingdom Parade, the hustle at Pop Century, better food, there is trash all over the grass on side of roadways and in lakes especially under the skyliner
I just got back from WDW on 10/23. I was evacuated off the people mover because it broke down. The Haunted Mansion ride stopped for 15 minutes. I did see the water in the cracks in the cobblestone at Haunted Mansion, but I thought that was part of the “effects”. Space Mountain had no Halloween overlay. It was just completely black inside when we rode it and could not see a thing. Jungle Cruise had trash floating in the water. Rock N Roller coaster also stopped at the very end for about 5 minutes. Expedition Everest had trash inside the area that looks like a fountain. The Skyliners were filthy, and had fingerprints and hand prints all over them even in the morning when we were first in line, which makes me think that they are never cleaned. I fear that WDW is not getting proper maintenance and it makes me very sad.
We went to the magic kingdom last spring and I was absolutely shocked by the amount of trash laying all over the place. Also there is trash all over the rides. We saw food and empty water bottles laying on the floor of spaceship earth. It was so disappointing.
I absolutely agree - partial blames lies on the guests who think it’s ok to throw trash about. I just remember the WDW of years pasta would never allow a tissue to be seen lying on the ground.
it amazes me they took down the Jungle Cruise to make it 'less offensive for modern audiences and sensitivities' but they couldn't actually fix the actual attraction's bigger issues
Buy ‘N Large would be a great name for a store, but Disney probably doesn’t want to be compared to the mega-corporation that brought about the post-apocalyptic hellscape that is Wall-E’s Earth.
Just got back from a quick trip to WDW and was sad to see the dirtiness and state of many rides - for example Peter Pan had petals broken off multiple flowers and a lot of rides just look like they need a good scrub down… keep up the reporting on this Tom!
Just 2 things to say here... 1. We haven't been to WDW in 11 years. We WANT to go but when we start to really plan, we struggle to justify the cost against the degraded experience and poor maintenance. We still have no plans to return until things improve. 2. Pixar Place Hotel may be colorful and cute, but it still seriously misses the mark for what a hotel of that cost should be. The Contemporary Resort, with their Incredibles rooms featuring veneered and acrylic furniture and vinyl flooring, was where it started. I'm not paying $800 a night to sleep in Disney by Ikea. Wouldn't do it at Pixar Place, either.
Just want to remind everyone that the Death incident that happened at thunder mountain in Disneyland resort happened because of horrible maintenance. It was after that tragic event that thunder mountain and many rides were closed for inspection which failed some inspections. And let's not forget their biggest travesty up to date, and that would be Murphy burning to the endoskeleton.
I haven’t been to Disney world in 25 years (I am a big fan but just had life and young kids). 6 months ago I went and rode haunted mansion right before closing time. As I sat down my doom buggy got stopped for whatever reason. To my right (facing forward) I saw an immense amount of trash and dust on the ground, like it hadn’t been cleaned for months. I was really surprised and disappointed.
Worst bit of all is they keep shutting down rides to remodel them to make them more "Modern", but cant' be bothered to shut down rides for repairs or maintenance.
Personally I don’t think the Pixar hotel is that bad. Definitely better then paradise pier. But it’s also Disneylands “cheaper” hotel so I’m not surprised that it doesn’t make your jaw drop in amazement. But then again, Tokyo Disney proves that “cheap” Disney hotels can still look good.
More and more DVC properties, price increases across the board. These parks used to be famous for the care and attention that went into every inch; to see this is a truly sad indication of how far Disney has fallen under its current leadership. They still continue to fail to give their employees a living wage, seem determined to lock out more and more people behind concrete ugly DVC paywalls... I know Walt was a businessman, but this would make him sick. Time to bring back the Maintenance Report, Tom. For the good of Disney.
I agree, Walt was a very astute businessman, he even invented franchising with the mickey toys etc, BUT He always loved making people smile and that was giving good value for the money spent, I wish he could sue Iger and co from the grave ,I do fear nothing can save the Disney name now. We went to Disney world 22 times in 18 years from the UK and loved every vacation there, yes, it was always expensive, but also a total immersive experience no matter what park you went to you would always see staff in white overalls cleaning and polishing things, etc, and no rubbish laying around. we went from 1990 on.
It used to be taken care of every night when the parks closed. Not sure what they do now. Maybe no one wants to work in maintenance or they can't find experienced people
Very sad to hear that the Dreamlights are not returning! The projection tech is no longer impressive; It's fine, but not truly stunning like Dreamlights were.
Disney World in general felt very run down and in dire need of refurbishment back when we visited last September. Disney like to talk about the parks being their most valuable asset, yet they let them get into borderline disrepair and neglect before investing a penny in them.
that is sad but it's true. Walt may be turning over in his grave as one the main things he wanted for his parks, was clean parks and a magical experience. Not so much any more.
The parks are not Disney's most valuable assets. The parks only account for 18% of Disney's TOTAL revenue. Its subsidiaries make the remainder of Disney's money.
Remember when they could repair things overnight? It can not be that hard to repair block work? And I’m also confused on how the boats caused the damage… they’re on tracks…hmmm…
@@bemiatto67 well hey, they're already in the park, 3/4 of them are die hard Disney adults anyway who would die for Mickey and his kingdom- why not give them the erm, pleasure of working at Disney! Besides, guests are gonna see issues and voice a concern long before the park takes any action... :)
I was there last week celebrating my birthday. Much of the sparkle from the past is gone. Disappointing, especially at those prices. It'll be a good while before I return, if ever.
7:39 I worked on the Maintenance team for Space Mountain back in the early 80’s. Tom is correct. It’s embarrassing. I will speak my truth here, sorry if it offends. Budget dollars are never infinite. It’s simply priority. When they re-theme a ride for ideology not story reasons, the money comes from somewhere. Do you see it? They will cover the accounting so they can say no, but you see it in each example. All of them, but only the parks in America. Huh… That’s why we don’t go anymore. They will not make another movie as good as Moana, until they root out the political activists and go back to only hiring the best. No matter what they look like.
The bearded fairy godmother they employ to greet young girls at Bippidy Boppidy Boop tells where their heads are at on hiring. I doubt it's any different in maintenance.
I agree with you about the maintenence at the parks. I do think that Space Mountain and Peter Pan really need refurbishment. I know Splash Mountain is down like you said, but still. Space Mountain needs a lot of love. Other than that, the People Mover broke down a lot and the Haunted Mansion was breaking down a lot as well. Honestly, I'm hoping they expedite the Splash project and as soon as Splash opens they refurb Space Mountain and Peter Pan. I know other rides need it, but those two looked the worst to me. Space Mountain just needs tons of love. Like you said, they may well have to close it a year to tastefully update it with new effects, basic maintenance, and while they're at it they might as well add audio. We were supposed to get refurbishments of all Magic Kingdom attractions for the 50th, and we got nothing. I know everyone says Iger is better than Chapek, but he promised that, and they never delivered. But if they have to prioritize, refurbish Peter Pan, Space, and It's a Small World. One thing I noticed at Magic Kingdom as well is the fireworks. My goodness. Happily Ever After crowd control is non-existent. I stood 45 minutes trying to travel through the park. This is a safety hazard. I know Disney really doesn't want to hear this, but they HAVE to keep lanes of moving traffic open at all times so that people can reasonably leave the park at any time. You cannot let people sit and block traffic lanes, as they are doing now with Happily Ever After. Epcot seems to handle the crowds better, but honestly, Magic Kingdom never really struggled with managing large crowds before. This was standstill traffic. It was a mob. Nobody could get to where they were going because the workers could not possibly control the park. It is extremely frustrating for the visitors (and for the cast as well I'm sure). Believe it or not, I left the park to watch the show, as there was no crowd control (or rather there were so few people working, the efforts were pointless). I do hope Disney takes my concerns about the Magic Kingdom fireworks seriously. They need to enforce the open lanes more strictly than they have. It is a gigantic safety and fire hazard. No matter what anyone says, I'm an AP and know every inch of that park. It should never take me at any point in time 45 minutes to leave the hub. It just means it's disorganized. So they need to physically tape off one lane going one way and one the other. They have a lane now open sometimes, but the way of traffic is not clearly differentiated so that people all travel in one logical direction together. Basically, we drive on the right side. People should travel on that side and leave on the other. I don't understand why Disney World never does this. They do that at Disneyland all the time.
The Paradise Pier has always had ball pillows. The first ones were beach balls then they changed him to Pixar balls. I believe the reason that they are no longer in the rooms is because people kept stealing them.
But… I thought Iger was gonna fix everything? Right, Tom??? It’s all Chapek’s fault. Right? It’s not like Iger was Chapek’s boss and had ultimate approval of everything he ever did in the parks. And it’s not like Iger wasn’t still on the board and didn’t have his same CEO’s office after he “retired”. And it’s not like he wasn’t basically still running the company on some level for the 2 years and 9 months Chapek was “in charge”. Everything that’s a problem right now with Disney is related directly or indirectly to Iger.
Yup - Chapek was just a fall guy. You know it's a problem when Disney's fanciest smoke and mirrors are reserved for C suite shenanigans instead of their storytelling.
If they keep letting sll this stuff go to avoid downtime, it's going to stack on top of itself and they'll have to close entire sections or even whole parks to fix anything.
It honestly isn’t to avoid downtime in the sense you think it is, they can’t shut anything down because they literally have to take every dime of profit from the parks to cover the rest of the companies miserable performance, otherwise Rise of the Resistance would have been fixed a long long time ago
@@adamp2384 what’s wrong with rise of the resistance? I have not even been to Star Wars land (whatever it’s called) yet because the wait times are always ridiculous when I go. I want to ride rise, but if it’s broken I guess I won’t be when I go in April.
Tom, As a concern, lets go back to when WDW wanted to build that new off Main Street USA Theater. The new entertainment venue was to be based on the iconic Willis Wood theater in 1920s Kansas City, where Walt lived after he left Marceline. The project was abruptly stopped after the geo-study showed collapsing aquifers under Magic Kingdom. These collapsing aquifers have shifted causing blocked drainage pipes (why the park is constantly flooding now) and the shifting aquifers are now cracking to the surface with a rising water table, allowing the water to seep out... I also Warn... this is a prelude to a "Sink Hole"😳 Is the Cinderella Castle and the “Utilidors” under the castle going to sink into the cracking aquifers????🤦♂️ Further investigation may find the whole park is becoming unstable, thus all the cracking and water damage everywhere...
Can you do a video about the scooters, ECVs? Why doesn't Disney allow us to reserve them? If I get there and they don't have ant, then I jusr paid to get in to walk about 10 minutes and my day is over. We rent from outside, but you have to be able to put then In and out of an SUV. It's a big problem.
If they did that all the guests that are too lazy to walk and take them away from people that need them would have them all booked up, I understand ADA laws but there should be a way to make sure guests that legitimately need a ECV can get it and also at a decent price as well (100$) is nuts per day
Maybe the Ball Pillows kept disappearing. I know we thought about it! We even asked at the front desk if they sell them and they told us "no" and if they disappear from the room the guests will be charged. So essentially they do sell them. 🙂
the haunted mansion's issues don't stop outside, there were many issues crated from the "refurb" in august. they mixed up the thunder track in the portrait hallway with the music room's thunder, so the changing portraits and thunder don't match up at all!!!!
The reality bears out from the numbers. As a percentage of sales, capital expenditures declined to around 13% from about 25% in the mid 2000’s. Recent spending also includes new lands and attractions. For example, the well spent funds on Star Wars land and the hotel. The company has cut back drastically on general spending
If Disney wanted a modern look for the Pixar Hotel they should've just made the interior look like the Pixar HQ! It would've cost a tiny bit more but it would've both improved the aesthetics of the hotel while also emphasizing the Pixar theme.
It's not enough to return to regular maintenance. It's not enough to fire ( I can hope ) the management responsible for cost-cutting on maintenance. Disney needs a long term solution meaning a maintenance plan whose timetables and efforts can't be trimmed back. Until then, whatever they save will only go into more expensive repairs later.
They need people willing to embrace Disney's original core values and less interested in pushing tHe MeSsAgE. Not holding my breath unless Nelson Peltz is able to take over the board and force much needed overhauls.
WDW is starting to look like six flags. Everyday rides go down . In past years I never seen maintenance techs but now I see them every time I'm in the parks. SHAME on you Disney!
It is ridiculous how often some of these rides break over and over again day after day, I believe a ride should be able to operate for more than 24hrs without breaking down
While things at Disneyland in Anaheim, CA aren't necessarily rosy (take the ongoing ToonTown re-remodel, for example), there is always something undergoing preventative maintenance. They are stripping and replacing the wood decking on the Mark Twain riverboat, for example. That wasn't on my list of things that needed maintenance, but that just goes to show that they are fixing problems BEFORE they become problems.
@@ladyjane8855 True, but maintenance at Walt Disney World was slipping long before Ron DeSantis got involved. And this was in spite of the fact that Disneyland has historically had a lot more difficulty dealing with the City of Anaheim and surrounding businesses than Disney World ever had with the former Reedy Creek.
Disney world has been showing 1.5-2 hour wait times steadily on basically top 20 rides/attractions across the four parks. What's the deal? That's awful for everyone trying to make expensive magical memories. Hope it's not like this Nov 14-18🤞🏼🤞🏼🤞🏼
I like how Disney put the commemorative display for the 50 times castaway members on their private island. Ensuring that the only way they can see their honor is by taking another cruise! Brilliant! Of course, if they already went on 50 Disney cruises, odds are that that they were going to be taking another one anyways. 🤣🤣
I went to Disney world a few weeks ago for my 21st bday and I was somewhat disappointed with the lack of maintenance on the rides. we’d attempt to get on a ride at any of the parks only for it to get shut down all three days we went. First day we went to HollyWood Studios and tried to get on RRC and they shut it down and made us leave, stayed shut for 5 hours. Immediately went to TT right after and it broke down right as we were about to have the cart hook into the elevator drop shaft, they luckily let us continue the ride after they thought they’d have to escort us off, and then they let us ride again which I greatly appreciated the cast members doing. went to Magic Kingdom later that night and got on space mountain only for the A track to break leaving that side to have to leave, luckily we were on B track and me and my brother got to be the last riders for the night, but they didn’t reopen space mountain until 2 the next day. Also went on carousel of progress the first day and there was noticeable mold on the side of the theater walls. I still had a great time and it was still a magical experience, just a little disappointed at the amount of times we experienced something breaking down or shutting down entirely.
Speaking of rides in need of work I was on test track a few weeks ago and it’s apparent that the ride system itself is in dire need of updates or repairs. The high speed section feels like you’re reentering earth’s atmosphere on a space shuttle
The pixar Hotel looks cheap, mostly pictures on walls and other minor cosmetic touches. Something they can easily change if they want to reskin the hotel again.
Just took my family too disney, had an amazing time but I was really saddened to learn that by watching UA-cam I was 100x more informed than almost all the staff. I asked a few questions and quickly learned that if I didn’t know I’d have to look it up. Had a CM in the Star Wars area try to tell me they didn’t sell popcorn buckets in there. Which I knew was false only to grab my phone and find not only they sell popcorn buckets but there was a popcorn bucket only stand like 50 ft away. Wish the management would train better and that the workers would take more pride in the job. Edited to add- that last sentence sounded like I blame the cast members and I can’t do that because it’s the management and I’m sure they don’t pay the employees enough. All the CM were very kind! Just not informed
man remember when these parks had an off season where they could take rides down for extended periods and make sure these things wouldn't happen? me neither!
I do remember when Space Mountain was getting old. The Tiki Room is a very old attraction, it didn't look any worse than the rest of Adventureland before the redo.
I remember when a large supermarket chain here in the UK was getting ready to sell to a big US company. See if this rings any bells: Previous owners stopped investing in store upkeep. They cut staff. They reduced their stock down to basic selection. They blamed outside forces for reducing hours. All that time the owners were wringing as much cash as they could from those supermarket stores before they sold them off. And with zero commitments or safeguards for their staff with regards to the new buyers. So I’ll ask you again - sound familiar?
It seems like that'd be Iger's ideal scenario, but I can't see the rest of the board allowing it. Some assets are already being sold, I doubt they'll ever sell the parks or studio, but ESPN, ABC and Fox might be fair game though.
If each member of the board walks away with hundreds of millions in their pockets, they’ll agree to anything. EVERYBODY has their price. And Disney Execs aren’t principled martyrs. They’re in it for the money over anything else.
@@e.l.1272 Honestly it sounds like six flags. A while back they got too greedy with acquisitions, neglected their smaller parks and eventually sold a good chunk of them off.
@@e.l.1272 lol - have you looked at who is on the board? All Iger stooges with zero expertise or experience with theme parks, hospitality or entertainment. Also with zero investment in Disney either. Has to be the most pathetic board ever.
In regards to the Pixar rooms, I think they got rid of the pillow because the round ones could easily disappear into peoples luggage. It’s a little harder to sneak out a looooong pillow
It would be wonderful if the current clowns in charge run the parks in the ground so bad they are forced to sell them to the Oriental Land Company (org that runs Tokyo Disney under license). If I was going to spend big bucks to go to a Disney park it would be Tokyo Disney, not the American parks.
I visited disneyland 2019 for grandsons birthday! 6 of the 10 rodes broken! Grandon wanted a turkey sandwich ( they were out) we walked out ( after complaining at guest services!) Went to Adventure City. AWESOME.
listen guys, chapek's extended contract got cut short.... we can only dream at this point. i'm really beginning to worry though. edit: i also feel the need to note that when i last went to wdw in November of last year, magic kingdom's maintainance was horrendous compared to the other 3 parks. the bathrooms were disgusting, walkways were trashed, many many things were not operating correctly in attractions (lights, animatronics, etc). and again, it was only magic kingdom. maintenance in all the other parks were exceptional, even on the busiest days of the year. sad...
Disney just went through and changed some scenes in rides to make them "less" offensive to modern guest but forgot to worry about maintaining the quality of rides.
I just looked up the price for Jollywood nights. It's over a 190 dollars!!! That's insane. At least use some of that money to fix the stuff at Magic Kingdom.
I didn’t like hearing about the Splash Mountain ride flumes, filling up with water a couple of times, with guests in them. I worry if maintenance is not upheld, will someone get hurt next? Hearing all this makes me not fully trust being on the rides. I also wish the parks & bathrooms were as clean as they used to be. It’s sad.
….Bob Iger lives in a $45 million mansion in Bel-Air, with another $17 million beach house in Malibu (and who knows how many other homes….Aspen? Hamptons?). Disney has $$$ to fix the rides. 🤔🤷🏼♂️🤔🤷🏼♂️🤔
We've noticed a few areas where things are not up to typical Disney standards and are even in need of repair. It's unfortunate. Hopefully Disney puts some much needed funding into repairs and refurbishment.
Just went to Hollywood Studios on Saturday, and Indiana Jones Stunt Show is missing its Temple Scene right now. The chairs at Muppet Vision are still just terrible.
We went as a young family when the park first opened. It blew us away. The gold key club from our credit union was fantastic. Disney provided a bargain of luxury for what cape may New Jersey motel vacation cost. Air conditioning the outdoors, all meals included in park. Spotless clean maintenance was spot on. Those days are long gone. Their values are in the garbage can. I wouldn’t waste my time there for a free vacation. The rat trap.
For me half the fun of staying at Paradise Pieir was that ROUND ball shaped pillow!! They need an executive to come in and just solve the problem. It would be such a cheap fix! The Pixar rooms you showed now is a pr nightmare! Without the pillow it looks drab and insincerely Disney.
Jungle Cruise needs updated animatronics. Ride could have a whole new experience without the expense of updating the boats or river itself. New ride on the cheap! Maybe Jungle Book theming, or Tarzan
I have always said it. Disney should be focusing on fixing teh theme parks up to their once pristine state. Forget about adding new lands and expanding other areas until they fix what they already have... Disney has an expected standard for the park guests... Get a bigger third shift crew and get to work..
To be honest, the broken cobblestone fits the theme of The Haunted Mansion. However, Disney is lacking standards in maintenance. They should spend money on maintenance, and have high standards.
natural theming!
Until someone trips on it and breaks a bone.
@@lynjenkins6473 do you think ANYONE is gonna trip on that and break anything other than skin?
@@nerdo12gd88just like how chip and dales treehouse at Disneyland in toontown closed for a kid breaking his leg on a decorative acorn down the slide
A lower middle class person like me can’t even vacation there if I wanted too without spending over 2 grand. When I use to spend around 1200
Again, this is why Tom needed to be WAY MORE SKEPTICAL about the “$60b in ten years” line… the same company that has let the park degrade like this, is the same company that made that empty, nebulous “promise.”
There are 12 total theme parks. That's only $500,000,000 on average per park per year.
That's not a lot relatively speaking. Universal is spending more on each existing park while building a brand new park.
wasn't most of it going overseas anyway?
@GTNover bro that's 500 million per park per year..
@austinabram2405 Oh, thank you. I definitely meant 500M. Universal California, for example, is spending hundreds of millions on a new Fast and Furious rollercoaster after spending 575M on Super Nintendo World. Universal Orlando is building 2 new lands after opening a brand new ride with Minion Blast. And then Epic universal on top of all of the other parks spending well over 500M a year.
@@deanatgmail pretty much, which is why Paris, shanghai and Hong Kong always look fantaaaastic! while the US parks look like a six Flags property
I worked my entire career in facilities management so I am well aware of what happens when the maintenance budget gets reduced. Management usually doesn’t understand that the hundred dollars spent today on maintenance will save then thousands in the future. Disney managers don’t want to repair the arch at jungle cruise, and only want to do a Band-Aid fix now. This action will cost them tens of thousands, or possibly millions in the future if a cast member or guest gets harmed when the arch collapses and causes harm to someone.
I think they fully understand the consequences. The difference between you and them is that you care, they don't. Somewhere in a small room, probably underground, is a bean counter who says the risk is numerically insignificant as opposed to the potential loss or cost of repairs. After all, the parks are financially supporting the entire compoany.
Two weeeks ago, on our 25th anniversary trip, my wife and I were at MK, and went on Carousel of Progress. As soon as we entered, a musty odor hit us like a ton of bricks. We were seated on the right side of the theater, and with the additional light from the entrance, immediately noticed just about every ceiling tile bowed and warped (as moisture has a tendency to do), and right at the wall/ceiling junction, what appeared to be a thick dark line of what looked like mold. Hopefully, this state of disrepair gets nipped in the bud before it’s to late!
I was there last week and smelled that too. It is very disappointing.
Iger is probably cutting maintenance on it to justify to killing it off and make another IP meet and greet.
I smelled it when I went in 2021
LmaO yoo last Monday 16th. We got on the Carousel of progress and it kept repeating the beginning for 3 times.
Then they came in and were like ohhh is out of service.
It smelled like that when I went in 2021 as well. It was gross and made my husband and I hate the ride. I covered my nose the entire time.
Disney needs to get their s**t together. This stuff is getting old. Iger is rolling in cash as Cast Members are struggling to make ends meet. WDW is falling apart while prices are skyrocketing. I’m fed up with Iger and his stubbornness to pay people and fix stuff. I hope this is the Dark Age before a Golden Era.
This reflects our line of thinking. Fed up.
Same exact thing was said in the 80s, 90s, 00s, and 10s. Nothing changed then … do you think it will be different now? Why? Please show your work.
@Nonfiction79 Agreed. Your avatar brings up that exact point. With Disney raking in a ton of money on the Purple God of Imagination, why is his home still stuck in 2002? They have not done anything to the Twin Pyramids since. Instead, they copied the leaping water fountains on Journey of Water, and made a courtyard to charge your phone and laptop😝 While nice, I find it hilarious that they used tech from 1982 in that. Figment deserves so much better, and he also deserves a return of the Dreamfinder and an upstairs Imageworks with a new Rainbow Tunnel🤗
maintenance? c'mon Disney. This is what makes you different. Don't look like my local Six Flags!
Disney shouldn’t have laid so many people off especially maintenance and should’ve given everyone the raise no problem and it wouldn’t be this way if your going to charge people more for everything at the park across the board and extort people with stuff like lightning lane you need to use that money to do upkeep on the park and don’t blame it on employee raises, some top executives could get let go or take a pay cut i don’t think a massive pay cut to Iger could affect his cost of living.
This is just anecdotal from a friend. He was a maintenance workers for Disneyland. All he did was repainting of worn items. They laid him off for most of the CA lockdown. After they reopen they wanted to hire him back at the same pay but he had already found a job doing something similar for cooperate jobs that paid him near double what Disney was offering. He said he would come back but they had to increase their pay, they refused. (Disney only offered $22 an hour BTW)
@@redtiger7268 that’s poor pay needs to be competitive to keep people
They raise ticket prices, and make so much money on the Parks and then squander it all in their woke agenda in movies, TV, etc. It’s ridiculous
This is why I have a problem with yearly increases on EVERYTHING at the parks, except for basic maintenance. It’s not rocket science, something breaks…you fix it. I just don’t understand where the mindset is anymore. How can they expect to succeed when they can’t even handle basic maintenance issues. It’s heartbreaking to see this beloved company stoop to the lowest level.
I took my son to Disney World this summer (August) and every ride older than 1 year was broken. They either broke completely and we could not ride it at all, or it broke while we were in line and had to get out of line and try later, or it broke while in line and everyone just waited in line for an hour until it came back up.
Every ride broke. (Except the brand new rides like the Slinky Dog rollercoaster.)
Every single ride.
A lot of money to go to a run-down theme park.
So every ride in all 4 theme parks broke down? Very unlikely. I took my son last year and only had a thunderstorm interrupt us and a cranky kid because the rides were stopped. Parks looked fine and service was great. Yes there were a few minor issues but we had a great time. Only big complaint is the lack of international cast
Members in world showcase. I hope that returns soon.
We had the same experience. It was so disappointing. We also noticed a distinct difference in cast member attitudes on our last trip. Curious if you did too?
If only Disney had the opportunity to close the park for an extended amount of time so they could address and fix all the issue in the park… oh wait they did, it was called the pandemic!
The fact that these issues are happening more and more often with Disney either putting bandaids on it or more often doing NOTHING while raising prices for attendees shows how far the Disney parks brand has slipped.
Disneyland did some cosmetic work during the pandemic but not more than cosmetic. But at the same time they allowed the show space of World Of Color go to pieces.
While I agree with both of you, It is more complicated than that. Had Disney known how long the pandemic would last they definitely would have went ahead and fixed it. The issue is that for the time Disney had no way of knows how long the pandemic would last. When you are not gaining any money from the park is is a lot harder to invest.@@rogerdeanmassie3314
They did in 2020.
the company should've worked on a few things during the pandemic but instead the company ignored these issues and work on other things
The maintenance report needs to come back, if it takes bullying and shunning to fix the park we do it. Also if you look at the projection quality and beightness From past years you'll notice it looks MUCH worse now. Referring to Cinderella castle projections btw
100% agree, I always used to think they are out of focus for some reason, but it’s just the low quality of the projections, the funny thing is the hogwarts projections on the castle at Universal look better and it is an older system
Rumor has it that "Murphy" in Disneyland's Fantasmic! blew a hydraulic seal. The seal shot oil all over the dragon and we knew how THAT ended. I'm told it was completely preventable if they had just done the proper maintenance to the dragon. How long did they let "Murphy" blink with one eye only because they didn't want to fix the broken eye? Disney just neglected it and poof!,...it's gone.
murphy was a problem to just get to debut, and yet you'd think maintenance would be even in the slightest attentive to such a dangerous hunk of metal. i'm just so disappointed anymore in disney... ugh.
Disney: 'we can blow 300 million on a movie, but we can't do anything about the attractions in our actual parks'
@@eclipsehorse8693Amen to that!
The boats don't go anywhere near the temple walls, it's just age and weather related wear and tear
There used to be so much more going on..Streetmosphere, Animal Kingdom Parade, the hustle at Pop Century, better food, there is trash all over the grass on side of roadways and in lakes especially under the skyliner
I just got back from WDW on 10/23. I was evacuated off the people mover because it broke down. The Haunted Mansion ride stopped for 15 minutes. I did see the water in the cracks in the cobblestone at Haunted Mansion, but I thought that was part of the “effects”. Space Mountain had no Halloween overlay. It was just completely black inside when we rode it and could not see a thing. Jungle Cruise had trash floating in the water. Rock N Roller coaster also stopped at the very end for about 5 minutes. Expedition Everest had trash inside the area that looks like a fountain. The Skyliners were filthy, and had fingerprints and hand prints all over them even in the morning when we were first in line, which makes me think that they are never cleaned. I fear that WDW is not getting proper maintenance and it makes me very sad.
Maintenance? Disney got no time for that. Bob needs 2 showers in his office!!
We went to the magic kingdom last spring and I was absolutely shocked by the amount of trash laying all over the place. Also there is trash all over the rides. We saw food and empty water bottles laying on the floor of spaceship earth. It was so disappointing.
I partially blame the trash people throwing trash but yes they been slipping Place turning into six flags
I absolutely agree - partial blames lies on the guests who think it’s ok to throw trash about. I just remember the WDW of years pasta would never allow a tissue to be seen lying on the ground.
If a guest favorite like Jungle Cruise closes down completely, guests will get upset. Why not have crews work overnight on the needed repairs?
I suspect that level of repair needs more than overnight to fix. Which means closing the ride.
it amazes me they took down the Jungle Cruise to make it 'less offensive for modern audiences and sensitivities' but they couldn't actually fix the actual attraction's bigger issues
I wonder if people were taking the ball pillows…..
You would have to pay them for it?
Buy ‘N Large would be a great name for a store, but Disney probably doesn’t want to be compared to the mega-corporation that brought about the post-apocalyptic hellscape that is Wall-E’s Earth.
Just got back from a quick trip to WDW and was sad to see the dirtiness and state of many rides - for example Peter Pan had petals broken off multiple flowers and a lot of rides just look like they need a good scrub down… keep up the reporting on this Tom!
Just 2 things to say here...
1. We haven't been to WDW in 11 years. We WANT to go but when we start to really plan, we struggle to justify the cost against the degraded experience and poor maintenance. We still have no plans to return until things improve.
2. Pixar Place Hotel may be colorful and cute, but it still seriously misses the mark for what a hotel of that cost should be. The Contemporary Resort, with their Incredibles rooms featuring veneered and acrylic furniture and vinyl flooring, was where it started. I'm not paying $800 a night to sleep in Disney by Ikea. Wouldn't do it at Pixar Place, either.
Just want to remind everyone that the Death incident that happened at thunder mountain in Disneyland resort happened because of horrible maintenance. It was after that tragic event that thunder mountain and many rides were closed for inspection which failed some inspections.
And let's not forget their biggest travesty up to date, and that would be Murphy burning to the endoskeleton.
I haven’t been to Disney world in 25 years (I am a big fan but just had life and young kids). 6 months ago I went and rode haunted mansion right before closing time. As I sat down my doom buggy got stopped for whatever reason. To my right (facing forward) I saw an immense amount of trash and dust on the ground, like it hadn’t been cleaned for months. I was really surprised and disappointed.
I saw a ton of trash around Mine train in the Que. gross. 😮
Worst bit of all is they keep shutting down rides to remodel them to make them more "Modern", but cant' be bothered to shut down rides for repairs or maintenance.
because apparently 'modern audiences' like shoddy attractions, debris falling on them, LOL
Personally I don’t think the Pixar hotel is that bad. Definitely better then paradise pier. But it’s also Disneylands “cheaper” hotel so I’m not surprised that it doesn’t make your jaw drop in amazement. But then again, Tokyo Disney proves that “cheap” Disney hotels can still look good.
More and more DVC properties, price increases across the board. These parks used to be famous for the care and attention that went into every inch; to see this is a truly sad indication of how far Disney has fallen under its current leadership. They still continue to fail to give their employees a living wage, seem determined to lock out more and more people behind concrete ugly DVC paywalls... I know Walt was a businessman, but this would make him sick. Time to bring back the Maintenance Report, Tom. For the good of Disney.
I agree, Walt was a very astute businessman, he even invented franchising with the mickey toys etc, BUT He always loved making people smile and that was giving good value for the money spent, I wish he could sue Iger and co from the grave ,I do fear nothing can save the Disney name now. We went to Disney world 22 times in 18 years from the UK and loved every vacation there, yes, it was always expensive, but also a total immersive experience no matter what park you went to you would always see staff in white overalls cleaning and polishing things, etc, and no rubbish laying around. we went from 1990 on.
With the amount they gouge us for for EVERYTHING the rides and park should be maintained perfectly and in like new condition...no excuses
The excuse is they are wringing as much money as possible from the parks like a dirty rag.
It used to be taken care of every night when the parks closed. Not sure what they do now. Maybe no one wants to work in maintenance or they can't find experienced people
Great update! I love that you bring us both the good and not so good news!
Very sad to hear that the Dreamlights are not returning!
The projection tech is no longer impressive; It's fine, but not truly stunning like Dreamlights were.
Disney World in general felt very run down and in dire need of refurbishment back when we visited last September.
Disney like to talk about the parks being their most valuable asset, yet they let them get into borderline disrepair and neglect before investing a penny in them.
that is sad but it's true. Walt may be turning over in his grave as one the main things he wanted for his parks, was clean parks and a magical experience. Not so much any more.
The parks are not Disney's most valuable assets. The parks only account for 18% of Disney's TOTAL revenue. Its subsidiaries make the remainder of Disney's money.
Aaaaa in RUINS! I see what you did there! Whoever wrote the title of this video needs a raise for real.
Remember when they could repair things overnight? It can not be that hard to repair block work? And I’m also confused on how the boats caused the damage… they’re on tracks…hmmm…
Ironically, this company has a character called Fix-It Felix. 🛠️Someday, Disney management will make repairs and maintenance cool again.
Disney needs to start handing out magic hammers to guests as they enter the parks.
'if you see something that needs fixing- we'd appreciate it! '
@eclipsehorse8693 Charge a crazy amount for admission then have the guests do free labor. Genius! 😂
@@bemiatto67 well hey, they're already in the park, 3/4 of them are die hard Disney adults anyway who would die for Mickey and his kingdom- why not give them the erm, pleasure of working at Disney! Besides, guests are gonna see issues and voice a concern long before the park takes any action... :)
I was there last week celebrating my birthday. Much of the sparkle from the past is gone. Disappointing, especially at those prices. It'll be a good while before I return, if ever.
7:39 I worked on the Maintenance team for Space Mountain back in the early 80’s. Tom is correct. It’s embarrassing. I will speak my truth here, sorry if it offends. Budget dollars are never infinite. It’s simply priority. When they re-theme a ride for ideology not story reasons, the money comes from somewhere. Do you see it? They will cover the accounting so they can say no, but you see it in each example. All of them, but only the parks in America. Huh…
That’s why we don’t go anymore. They will not make another movie as good as Moana, until they root out the political activists and go back to only hiring the best. No matter what they look like.
The bearded fairy godmother they employ to greet young girls at Bippidy Boppidy Boop tells where their heads are at on hiring. I doubt it's any different in maintenance.
I agree with you about the maintenence at the parks. I do think that Space Mountain and Peter Pan really need refurbishment. I know Splash Mountain is down like you said, but still. Space Mountain needs a lot of love.
Other than that, the People Mover broke down a lot and the Haunted Mansion was breaking down a lot as well.
Honestly, I'm hoping they expedite the Splash project and as soon as Splash opens they refurb Space Mountain and Peter Pan. I know other rides need it, but those two looked the worst to me. Space Mountain just needs tons of love. Like you said, they may well have to close it a year to tastefully update it with new effects, basic maintenance, and while they're at it they might as well add audio.
We were supposed to get refurbishments of all Magic Kingdom attractions for the 50th, and we got nothing. I know everyone says Iger is better than Chapek, but he promised that, and they never delivered.
But if they have to prioritize, refurbish Peter Pan, Space, and It's a Small World. One thing I noticed at Magic Kingdom as well is the fireworks. My goodness. Happily Ever After crowd control is non-existent. I stood 45 minutes trying to travel through the park. This is a safety hazard. I know Disney really doesn't want to hear this, but they HAVE to keep lanes of moving traffic open at all times so that people can reasonably leave the park at any time. You cannot let people sit and block traffic lanes, as they are doing now with Happily Ever After. Epcot seems to handle the crowds better, but honestly, Magic Kingdom never really struggled with managing large crowds before.
This was standstill traffic. It was a mob. Nobody could get to where they were going because the workers could not possibly control the park. It is extremely frustrating for the visitors (and for the cast as well I'm sure). Believe it or not, I left the park to watch the show, as there was no crowd control (or rather there were so few people working, the efforts were pointless).
I do hope Disney takes my concerns about the Magic Kingdom fireworks seriously. They need to enforce the open lanes more strictly than they have. It is a gigantic safety and fire hazard. No matter what anyone says, I'm an AP and know every inch of that park. It should never take me at any point in time 45 minutes to leave the hub. It just means it's disorganized. So they need to physically tape off one lane going one way and one the other. They have a lane now open sometimes, but the way of traffic is not clearly differentiated so that people all travel in one logical direction together. Basically, we drive on the right side. People should travel on that side and leave on the other. I don't understand why Disney World never does this. They do that at Disneyland all the time.
The Paradise Pier has always had ball pillows. The first ones were beach balls then they changed him to Pixar balls. I believe the reason that they are no longer in the rooms is because people kept stealing them.
The dream lights made the festive season that bit more special. I really hope they decide to bring them back some day 😢
But… I thought Iger was gonna fix everything? Right, Tom??? It’s all Chapek’s fault. Right? It’s not like Iger was Chapek’s boss and had ultimate approval of everything he ever did in the parks. And it’s not like Iger wasn’t still on the board and didn’t have his same CEO’s office after he “retired”. And it’s not like he wasn’t basically still running the company on some level for the 2 years and 9 months Chapek was “in charge”. Everything that’s a problem right now with Disney is related directly or indirectly to Iger.
Yup - Chapek was just a fall guy. You know it's a problem when Disney's fanciest smoke and mirrors are reserved for C suite shenanigans instead of their storytelling.
If they keep letting sll this stuff go to avoid downtime, it's going to stack on top of itself and they'll have to close entire sections or even whole parks to fix anything.
It honestly isn’t to avoid downtime in the sense you think it is, they can’t shut anything down because they literally have to take every dime of profit from the parks to cover the rest of the companies miserable performance, otherwise Rise of the Resistance would have been fixed a long long time ago
@@adamp2384 what’s wrong with rise of the resistance? I have not even been to Star Wars land (whatever it’s called) yet because the wait times are always ridiculous when I go. I want to ride rise, but if it’s broken I guess I won’t be when I go in April.
There is no excuse for any keep up they make plenty of money to keep it looking and working correctly !!
Tom, As a concern, lets go back to when WDW wanted to build that new off Main Street USA Theater. The new entertainment venue was to be based on the iconic Willis Wood theater in 1920s Kansas City, where Walt lived after he left Marceline.
The project was abruptly stopped after the geo-study showed collapsing aquifers under Magic Kingdom. These collapsing aquifers have shifted causing blocked drainage pipes (why the park is constantly flooding now) and the shifting aquifers are now cracking to the surface with a rising water table, allowing the water to seep out... I also Warn... this is a prelude to a "Sink Hole"😳
Is the Cinderella Castle and the “Utilidors” under the castle going to sink into the cracking aquifers????🤦♂️
Further investigation may find the whole park is becoming unstable, thus all the cracking and water damage everywhere...
😮😳🥺
Can you do a video about the scooters, ECVs? Why doesn't Disney allow us to reserve them? If I get there and they don't have ant, then I jusr paid to get in to walk about 10 minutes and my day is over. We rent from outside, but you have to be able to put then In and out of an SUV. It's a big problem.
If they did that all the guests that are too lazy to walk and take them away from people that need them would have them all booked up, I understand ADA laws but there should be a way to make sure guests that legitimately need a ECV can get it and also at a decent price as well (100$) is nuts per day
@@adamp2384 Then they need to have a way to determine that. It's ridiculous that those of us that need help can't get it.
Maybe the Ball Pillows kept disappearing. I know we thought about it! We even asked at the front desk if they sell them and they told us "no" and if they disappear from the room the guests will be charged. So essentially they do sell them. 🙂
the haunted mansion's issues don't stop outside, there were many issues crated from the "refurb" in august. they mixed up the thunder track in the portrait hallway with the music room's thunder, so the changing portraits and thunder don't match up at all!!!!
The water parks used to do refurbs only in the winter and both were open all summer long
It’s because they can’t staff both water parks at the same time and run them both making money so they came up with this idea of alternating parks
You got a chuckle out of me for the ruins being in ruins pun
The reality bears out from the numbers. As a percentage of sales, capital expenditures declined to around 13% from about 25% in the mid 2000’s. Recent spending also includes new lands and attractions. For example, the well spent funds on Star Wars land and the hotel. The company has cut back drastically on general spending
On my recent once in a lifetime trip (late Sep 23), there was trash in the Jungle Cruise water. Was so sad to see
5:33 magical netting. Very magical.
If Disney wanted a modern look for the Pixar Hotel they should've just made the interior look like the Pixar HQ! It would've cost a tiny bit more but it would've both improved the aesthetics of the hotel while also emphasizing the Pixar theme.
The current management doesn't care about theming or providing value.
Looks like I get to wear my, “¿Donde esta maintenance?”shirt again.
It's not enough to return to regular maintenance. It's not enough to fire ( I can hope ) the management responsible for cost-cutting on maintenance. Disney needs a long term solution meaning a maintenance plan whose timetables and efforts can't be trimmed back. Until then, whatever they save will only go into more expensive repairs later.
They need people willing to embrace Disney's original core values and less interested in pushing tHe MeSsAgE. Not holding my breath unless Nelson Peltz is able to take over the board and force much needed overhauls.
WDW is starting to look like six flags. Everyday rides go down . In past years I never seen maintenance techs but now I see them every time I'm in the parks. SHAME on you Disney!
Lol “sham”
Public educated typo. lol@@olivaresolivar4679
It is ridiculous how often some of these rides break over and over again day after day, I believe a ride should be able to operate for more than 24hrs without breaking down
While things at Disneyland in Anaheim, CA aren't necessarily rosy (take the ongoing ToonTown re-remodel, for example), there is always something undergoing preventative maintenance. They are stripping and replacing the wood decking on the Mark Twain riverboat, for example. That wasn't on my list of things that needed maintenance, but that just goes to show that they are fixing problems BEFORE they become problems.
Anaheim isn't dealing with the new Reedy Creek Board in Orlando 😪
@@ladyjane8855 True, but maintenance at Walt Disney World was slipping long before Ron DeSantis got involved. And this was in spite of the fact that Disneyland has historically had a lot more difficulty dealing with the City of Anaheim and surrounding businesses than Disney World ever had with the former Reedy Creek.
Disney world has been showing 1.5-2 hour wait times steadily on basically top 20 rides/attractions across the four parks. What's the deal? That's awful for everyone trying to make expensive magical memories. Hope it's not like this Nov 14-18🤞🏼🤞🏼🤞🏼
You are going to be sad when every ride is more like 3 hours, and you realize that 1.5/2 was nothing but lies.
@@skaetur1 I'm good lol
Shhhh don't tell anyone. 😂
You won't find me in those lines. Strategy is magical
Tom, if you want your Haunted Mansion ghost jars to stay lit, put LED, battery-powered puck lights under them.
A shame to see Shirley's temple in poor shape
I like how Disney put the commemorative display for the 50 times castaway members on their private island. Ensuring that the only way they can see their honor is by taking another cruise! Brilliant! Of course, if they already went on 50 Disney cruises, odds are that that they were going to be taking another one anyways. 🤣🤣
hell after 50 cruises, I'd just be- 'eh, we have enough of your money, you sail for free!'
I went to Disney world a few weeks ago for my 21st bday and I was somewhat disappointed with the lack of maintenance on the rides. we’d attempt to get on a ride at any of the parks only for it to get shut down all three days we went. First day we went to HollyWood Studios and tried to get on RRC and they shut it down and made us leave, stayed shut for 5 hours. Immediately went to TT right after and it broke down right as we were about to have the cart hook into the elevator drop shaft, they luckily let us continue the ride after they thought they’d have to escort us off, and then they let us ride again which I greatly appreciated the cast members doing. went to Magic Kingdom later that night and got on space mountain only for the A track to break leaving that side to have to leave, luckily we were on B track and me and my brother got to be the last riders for the night, but they didn’t reopen space mountain until 2 the next day. Also went on carousel of progress the first day and there was noticeable mold on the side of the theater walls. I still had a great time and it was still a magical experience, just a little disappointed at the amount of times we experienced something breaking down or shutting down entirely.
Speaking of rides in need of work I was on test track a few weeks ago and it’s apparent that the ride system itself is in dire need of updates or repairs. The high speed section feels like you’re reentering earth’s atmosphere on a space shuttle
It is getting an update though
Reentering Earth's atmosphere on a space shuttle sounds like fun!
Mr. Disney would be absolutely appalled at what has happened to his park. 😢
The pixar Hotel looks cheap, mostly pictures on walls and other minor cosmetic touches. Something they can easily change if they want to reskin the hotel again.
was at WDW in March and SO many things needed upkeep -
crooked scrims and DIM lighting at the HM
dry and dirty lagoons in all parks
etc.
Just took my family too disney, had an amazing time but I was really saddened to learn that by watching UA-cam I was 100x more informed than almost all the staff. I asked a few questions and quickly learned that if I didn’t know I’d have to look it up. Had a CM in the Star Wars area try to tell me they didn’t sell popcorn buckets in there. Which I knew was false only to grab my phone and find not only they sell popcorn buckets but there was a popcorn bucket only stand like 50 ft away. Wish the management would train better and that the workers would take more pride in the job.
Edited to add- that last sentence sounded like I blame the cast members and I can’t do that because it’s the management and I’m sure they don’t pay the employees enough. All the CM were very kind! Just not informed
Just wait for the sink hole at the haunted mansion if there’s a water issue
man remember when these parks had an off season where they could take rides down for extended periods and make sure these things wouldn't happen? me neither!
Netting is the new Disney beauty design. I guess they will need more park ticket price increases to get the work done
I do remember when Space Mountain was getting old. The Tiki Room is a very old attraction, it didn't look any worse than the rest of Adventureland before the redo.
I remember when a large supermarket chain here in the UK was getting ready to sell to a big US company. See if this rings any bells:
Previous owners stopped investing in store upkeep. They cut staff. They reduced their stock down to basic selection. They blamed outside forces for reducing hours.
All that time the owners were wringing as much cash as they could from those supermarket stores before they sold them off. And with zero commitments or safeguards for their staff with regards to the new buyers.
So I’ll ask you again - sound familiar?
It seems like that'd be Iger's ideal scenario, but I can't see the rest of the board allowing it. Some assets are already being sold, I doubt they'll ever sell the parks or studio, but ESPN, ABC and Fox might be fair game though.
If each member of the board walks away with hundreds of millions in their pockets, they’ll agree to anything.
EVERYBODY has their price. And Disney Execs aren’t principled martyrs. They’re in it for the money over anything else.
That's what I'm thinking, it's been like this for a while.
@@e.l.1272 Honestly it sounds like six flags. A while back they got too greedy with acquisitions, neglected their smaller parks and eventually sold a good chunk of them off.
@@e.l.1272 lol - have you looked at who is on the board? All Iger stooges with zero expertise or experience with theme parks, hospitality or entertainment. Also with zero investment in Disney either. Has to be the most pathetic board ever.
I noticed the jungle cruise netting last week and was disappointed - thanks for reporting on it
In regards to the Pixar rooms, I think they got rid of the pillow because the round ones could easily disappear into peoples luggage. It’s a little harder to sneak out a looooong pillow
The rides constantly break down for along time now. They need to hire a good maintenance crew that cares and knowledgeable to be able to train well.
Why can't WDW schedule routine maintenance on all their rides like Tokyo Disney??
It would be wonderful if the current clowns in charge run the parks in the ground so bad they are forced to sell them to the Oriental Land Company (org that runs Tokyo Disney under license). If I was going to spend big bucks to go to a Disney park it would be Tokyo Disney, not the American parks.
I visited disneyland 2019 for grandsons birthday! 6 of the 10 rodes broken! Grandon wanted a turkey sandwich ( they were out) we walked out ( after complaining at guest services!) Went to Adventure City. AWESOME.
It seems like they're sabotaging themselves, maintenance is been lacking for a while.
I’ll be watching those live UA-cam’s in addition to your video. ❤
My favorite part is seeing what decorations yall will come up with xD
listen guys, chapek's extended contract got cut short.... we can only dream at this point. i'm really beginning to worry though.
edit: i also feel the need to note that when i last went to wdw in November of last year, magic kingdom's maintainance was horrendous compared to the other 3 parks. the bathrooms were disgusting, walkways were trashed, many many things were not operating correctly in attractions (lights, animatronics, etc). and again, it was only magic kingdom. maintenance in all the other parks were exceptional, even on the busiest days of the year. sad...
Disney just went through and changed some scenes in rides to make them "less" offensive to modern guest but forgot to worry about maintaining the quality of rides.
Go Disney. Hi from Maine. ❤❤🎃🎃🎃🎃🎃🎃 Happy Halloween.
Put more money into maintaining the parks and less money into shoving woke crappy movies and streaming in people’s faces.
Why does Grease come to mind when I hear Jollywood nights? "Those jolly wood niggghhhts"
Maybe they could keep both pillows? I like the long roll pillow sometimes because it feels nice under your knees or back.
Love the spooky set ❤🎃
When you look around you see many issues of neglect.
Things you never saw years ago.
Even seeing trash in bushes.
With Disney letting go of so many emplyees.. HOW did they expect to keep up!!! your right on point TOM !!! its a shame really to see this hot mess!!!
"There's nothing more permanent than a temporary solution"...
I know its nostalgic but man the Jungle Cruise really needs a huge upgrade or to just be reimagined entirely.
I just looked up the price for Jollywood nights. It's over a 190 dollars!!! That's insane.
At least use some of that money to fix the stuff at Magic Kingdom.
New Country Bear Christmas show! 😊
I didn’t like hearing about the Splash Mountain ride flumes, filling up with water a couple of times, with guests in them. I worry if maintenance is not upheld, will someone get hurt next? Hearing all this makes me not fully trust being on the rides. I also wish the parks & bathrooms were as clean as they used to be. It’s sad.
….Bob Iger lives in a $45 million mansion in Bel-Air, with another $17 million beach house in Malibu (and who knows how many other homes….Aspen? Hamptons?). Disney has $$$ to fix the rides. 🤔🤷🏼♂️🤔🤷🏼♂️🤔
We've noticed a few areas where things are not up to typical Disney standards and are even in need of repair. It's unfortunate. Hopefully Disney puts some much needed funding into repairs and refurbishment.
Just went to Hollywood Studios on Saturday, and Indiana Jones Stunt Show is missing its Temple Scene right now.
The chairs at Muppet Vision are still just terrible.
We went as a young family when the park first opened. It blew us away. The gold key club from our credit union was fantastic. Disney provided a bargain of luxury for what cape may New Jersey motel vacation cost. Air conditioning the outdoors, all meals included in park. Spotless clean maintenance was spot on. Those days are long gone. Their values are in the garbage can. I wouldn’t waste my time there for a free vacation. The rat trap.
For me half the fun of staying at Paradise Pieir was that ROUND ball shaped pillow!! They need an executive to come in and just solve the problem. It would be such a cheap fix! The Pixar rooms you showed now is a pr nightmare! Without the pillow it looks drab and insincerely Disney.
Jungle Cruise needs updated animatronics. Ride could have a whole new experience without the expense of updating the boats or river itself. New ride on the cheap! Maybe Jungle Book theming, or Tarzan
I have always said it. Disney should be focusing on fixing teh theme parks up to their once pristine state. Forget about adding new lands and expanding other areas until they fix what they already have... Disney has an expected standard for the park guests... Get a bigger third shift crew and get to work..
I was there yesterday. This guy is way over dramatic! Not at all like he’s making it seem. He’s fake media but just as deceiving as the real thing.