NEVER Say These Phrases at a Car Dealership!

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  • Опубліковано 25 гру 2024

КОМЕНТАРІ • 426

  • @andrewleonard938
    @andrewleonard938 Місяць тому +193

    "Act like you're in control even though you're not." That's nonsense. You are in control. Only you decide whether you're buying.

    • @Kevin-mk6jo
      @Kevin-mk6jo Місяць тому +5

      Facts

    • @jreynolds2184
      @jreynolds2184 Місяць тому +5

      yep, your wallet ... learn to walk away

    • @willc5512
      @willc5512 Місяць тому +3

      Yup & stop leaving your phone number on those paperwork! Get disposable e mail addresses too. That way when u walk u make a clean exit & they cant come down $2 on the price & keep reselling your info. Or have it stolen in a data breach.

    • @TanManFixes
      @TanManFixes Місяць тому +2

      the only way to win is #1 you can fix cars yourself and #2 you can buy a good car private party. so yes, the dealers are in control IF you are are on their lot ....

    • @scottcole1423
      @scottcole1423 7 днів тому +2

      @@TanManFixesnah, you’re still in control. You ultimately decide whether or not you buy the car. I was on my way to get a cashiers check for a car this week and decided not to. I called the dealership and said “hey! Sorry, I changed my mind”

  • @dmvrell301
    @dmvrell301 Місяць тому +212

    The fact we have to do all this to purchase a decent vehicle is insane 😂

    • @grumpynomad3551
      @grumpynomad3551 Місяць тому +7

      Only if you are poor.

    • @ChevyDude
      @ChevyDude  Місяць тому +15

      This is normal on EVERYTHING we purchase as consumers. But when it’s 15k 30k 60k or more it’s more important to think about. Generally speaking, the average consumer spends more money on groceries per month than they do a car payment, but we don’t think much about groceries because it’s in such a small transaction without the lengthy commitment such as a car payment

    • @robywar
      @robywar Місяць тому +27

      @@ChevyDude I mean, not really. We don't negotiate at the grocery store. I wish it were legal to buy directly from a manufacturer; new car salesmen contribute nothing to the industry. Used car sales are obviously fine and needed; new car dealerships aren't.

    • @ChevyDude
      @ChevyDude  Місяць тому +6

      Every buyer dreams of cutting out the middleman, convinced that going straight to the manufacturer guarantees them the best deal. But that’s often just a fairytale. Take Tesla, for instance-they just slashed the Cybertruck’s MSRP by $20,000, instantly wiping out $30,000 to $50,000 in value for those who pre-ordered. That’s tens of thousands lost, just like that! Now, show me a time when a new or used car dealer hit customers with that kind of blow. The reality? Buying direct from the manufacturer doesn’t always mean a better deal-in fact, it can cost a lot more.

    • @robywar
      @robywar Місяць тому +16

      @@ChevyDude Then why do big new vehicle dealerships, a business that's so entrenched that it's nearly impossible to start a new one now, spend millions to lobby (bribe) congress to keep their business model the only legal option? Give us the choice.

  • @hi-line8195
    @hi-line8195 24 дні тому +55

    I'm always amazed how little car salesman know about cars

    • @rcud1
      @rcud1 11 днів тому +5

      yeah, most of them are very lazy about learning their product.

    • @FoxholeIndustries
      @FoxholeIndustries 3 дні тому

      Then you are going to the wrong dealership

  • @danielkeefe8076
    @danielkeefe8076 Місяць тому +195

    It blows my mind that a repeat customer at a dealership is treated as an easy mark and not someone that is automatingly given a good deal. I know some people that go back and use the same salesman everytime. I hate buying cars.

    • @truckercowboyed2638
      @truckercowboyed2638 Місяць тому +1

      Auto what?? That's automatically......

    • @jreynolds2184
      @jreynolds2184 Місяць тому +2

      Why have a preconceived feeling [hate] its like stating the word 'can't' IMMEDIATELY self defeating - its a chance to LEARN

    • @Joex51x
      @Joex51x Місяць тому +2

      depends on who you do business with there are some good dealers and bad

    • @danielkeefe8076
      @danielkeefe8076 Місяць тому

      True

    • @YoutuberRick18363
      @YoutuberRick18363 28 днів тому +2

      There's a whole king of the Hill episode about this

  • @rosekroger7147
    @rosekroger7147 Місяць тому +44

    I went to dealership yesterday for a test drive. I m telling you.I sat my range and sales person tried to sales me 20,000 more what I told him. I walked away and never come back. I appreciate your tips. liked

  • @williamcollins7350
    @williamcollins7350 16 днів тому +24

    Whenever I’m asked how much do I want my monthly payment, I say “Let’s start at zero”.

  • @danielb1877
    @danielb1877 28 днів тому +9

    Last time I bought it was for a used truck, over the phone. Dealer was 2 hours away. Got an amazing deal. Even sold him my old truck... for $5k more than Carmax and right in line with private party. We both walked away happy. Paid cash. Took 15 minutes to do the paperwork (after I inspected & test drove). Have had that truck for 2 years... love it. I normally love to haggle, but did not need to with the small town dealership.

  • @tomjohnson5700
    @tomjohnson5700 Місяць тому +26

    I used your tips along with Kevin Hunter and had 4 dealers competing on my last purchase. As Kevin Hunter would say when when dealers compete you win.

    • @jerrylundegaard2592
      @jerrylundegaard2592 7 днів тому +1

      Hopefully you helped old Kevin by buying a few of his super duper gas tablets.

  • @HemiMuscle
    @HemiMuscle Місяць тому +230

    Basically, dont talk. Do everything thru email😂

    • @scotlawrence
      @scotlawrence Місяць тому +22

      Agreed...IMO the only good thing to come out of the Covid years is the much easier ability to do everything via email! I bought a new car in 2021 and then we got one for my wife in 2024, each time I was able to email six to eight different dealers to get the best price, doing all negotiations over email, then went to the dealership only for test drives,and then to pick up the car. Each time we got a very good deal. It's now the best way to buy a car! 😊

    • @Flyinghaus
      @Flyinghaus Місяць тому +4

      Absolutely! The dealership is their home ground.

    • @johnpapa8681
      @johnpapa8681 Місяць тому +10

      Most people don't know what to say on an email either.

    • @jreynolds2184
      @jreynolds2184 Місяць тому

      @@johnpapa8681 google ...

    • @cr8zelegs
      @cr8zelegs Місяць тому +3

      Just bought a car last month. Best thing I did was do everything through email. Less likely that dealership tactics and emotional attachment work over text. Plus you have everything documented so the dealership can’t double back during the negotiation process and say they didn’t say something. Or you can call them out on their vagueness and ask very specific questions and you only want specific answers or otherwise threaten to walk away and stop emailing. They repeatedly asked me to come into the dealership in person so badly or “take a test drive” before establishing an out the door price beforehand to develop the emotional attachment first. But it’s easier to hold strong over email and you can call them out that this is the way you want to communicate for now, then state that you are doing the same for other dealerships to keep everyone honest.

  • @gthree0239
    @gthree0239 Місяць тому +9

    Semper Fi. Thanks for helping collect for toys for tots. Love seeing everyone get involved and helping the Marines.

  • @mikeadams8027
    @mikeadams8027 12 годин тому +1

    I have noticed that when you start signing paper work they always "sneak" in a sheet that says basically any thing that was said out loud does not constitute a contract and only what is written down is a contract. So when they promise you add-ons and extras, and a certain price, that unless it is on paper, it does not count.

  • @glennstiller7616
    @glennstiller7616 Місяць тому +47

    I just got my dream car. While negotiating they low balled me on my trade. My reaction was "hey, obviously we can't make a deal but no hard feelings" and I started to walk. Miraculously my trade went from $10,000 to $13,500 🤣. I'm now driving my 2011 Challenger SRT 392 6 speed.

    • @Dustygoodz
      @Dustygoodz Місяць тому +1

      Looking at a srt8 charger and magnum! I really want the magnum but that salesman laughed and said he wants 5k cash before thinking about financing it to me 😅.. might go with the charger instead

    • @Hallowsaw
      @Hallowsaw Місяць тому +2

      Having fun with that insurance rate lol

    • @yogertslinger84
      @yogertslinger84 20 днів тому +1

      My favorite to use on them for a higher trade in is "so you want me to pay for your car but you don't want to pay for mine" I've also used the "i already have an offer for x price from x dealership but I liked the color of yours better and the milage was slightly lower so I hoped we could make a deal."

  • @siobhanmelliere3382
    @siobhanmelliere3382 20 днів тому +7

    Walk into a dealership near the end of the month. Tell them you want to see the invoice or you aren’t buying the vehicle. Even if you pay straight invoice, the dealer is still getting paid for holdback and PDI, not to mention any other depreciation or spiffs that corporate is running.

    • @jerrylundegaard2592
      @jerrylundegaard2592 7 днів тому

      Dealers are not paid "depreciation." They are provided various incentives by the manufacturer which make, as you note, the invoice not the real price they pay.

    • @siobhanmelliere3382
      @siobhanmelliere3382 7 днів тому

      @ huh. They used to be. At least Ford did it that way via a Dealer Payment Statement. I know because that was my job 20 years ago.

    • @Nigben22
      @Nigben22 5 днів тому

      @@siobhanmelliere3382a lot changes in 20 years bud

  • @mikehawkins4752
    @mikehawkins4752 3 дні тому +2

    When I bought my current car and they asked if I was trading in my car at the end of the process, I told them I wasn't planning to. They said they really wanted it and could they make me an offer. I said OK. They offered $17k. I said I'll keep it. Then they asked how much would it take. I said $21k. They agreed. I bought it for $21.5k 2 years earlier. So, by the time the deal was done I drove that older car for free since trading it in saved me on taxes for the new one.

  • @scottlemley1937
    @scottlemley1937 Місяць тому +27

    I make one out the door offer, its either accepted or it isn't, that's the end of the negotiation. If I am told by anyone at the dealership "that's not going to happen ", I will believe them and I will leave and never come back.

    • @Merkavastreetfighter
      @Merkavastreetfighter 18 днів тому +4

      I leave them my business card and tell them to call me if they change their mind.

    • @hexhead5732
      @hexhead5732 13 днів тому +5

      I've walked out of several dealerships because they wouldn't give ODP. They wanted to do Credit report check before negotiating ful price

    • @dirtbeard108
      @dirtbeard108 11 днів тому

      @@hexhead5732 don't ask ODP. Tell them what you will pay. They can either accept or deny.

    • @kjparlay
      @kjparlay 10 днів тому +1

      Yep. Pretty simple. Here's my offer, if you don't accept it, that's okay. But if you change your mind in a week, or a month, give me a call.

    • @snowrocket
      @snowrocket 5 днів тому

      If I had done that, I would have missed out on some cars I bought. I let the process take its time, and schedule nothing for the rest of the day. I once told them, "I have all day", which I'm sure they didn't want to hear. Each time they came back with better offers. Usually, the third time was the charm, and I bought the car.

  • @elvismotorsports
    @elvismotorsports Місяць тому +36

    I ALWAYS start with the what is my trade worth question. I know what it's worth and I'm not wasting anymore time at the dealership if they aren't fair.

    • @watchmanonthewall14
      @watchmanonthewall14 Місяць тому +2

      Bought my last new car eight years ago. First dealership: they didn't give me what I needed for my trade-in. I walked. Second dealership that day: I told them that X dealership didn't give me a good trade-in price and I walked. They improved the offer, and we made the deal on a new car.

    • @christopherscott8272
      @christopherscott8272 Місяць тому +1

      Last time I did that, they offered more than what KBB said it was worth. Ended up buying a car...

    • @raiden031
      @raiden031 Місяць тому +5

      It's a waste of time to get through everything else and then have to walk due to low ball trade in offer. I don't think order of things matters if the customer is willing to walk

    • @OneOut1
      @OneOut1 20 днів тому

      ​@@raiden031 Yeah, you're right. Don't listen to a 20 year professional who is trying to help you and has no vested interested in your purchase.

    • @raiden031
      @raiden031 20 днів тому +2

      @@OneOut1 any customer who understands arithmetic doesn't need to play games when buying a car. The dealer needs to make a profit and the customer wants a deal. So I look at it as pieces of a puzzle that need to be arranged. It either works mathematically or it doesn't.

  • @bobdyar1033
    @bobdyar1033 Місяць тому +16

    I walked out of a deal when I was telling the manager that the truck I just test drove needed front bearings. He kept saying that the all terrain tires was making the noise. When I told him I have been working on cars for longer than he has been driving, he basically called me a liar.

    • @jreynolds2184
      @jreynolds2184 Місяць тому +9

      Being willing to WALK on everything negotiable in life is a game changer [from car dealers to women] ...

    • @bennyfisher4415
      @bennyfisher4415 24 дні тому

      ​@@jreynolds2184truth in words.

    • @cristopherfrakes1416
      @cristopherfrakes1416 16 днів тому

      ​@@jreynolds2184😂😂😂 I love that you conflated car salesmen to women! Beautiful!

  • @ZebaKnight
    @ZebaKnight 11 днів тому +2

    This is enormously helpful. Thank you... I wrote it all down and I'll memorize it. I'm now going to watch "12 fees to NEVER pay a car dealership"!

  • @000distructzero
    @000distructzero Місяць тому +47

    Last two new vehicles I bought I learned do not step foot on dealer lot until I had a printed off offer to purchase from them with OTD total we agreed on over text /email.

    • @angelr4429
      @angelr4429 Місяць тому +3

      Ha…shopped around to 7 different dealer for an EV. Only 2 of them game me a OTD price….which was only MSRP and tax tags…which is a bad deal anyway. The rest of them wanted me to come in. I just stopped looking.

    • @saganandroid4175
      @saganandroid4175 Місяць тому +4

      What is OTD?

    • @000distructzero
      @000distructzero Місяць тому

      @@saganandroid4175 Out The Door

    • @beachlife4346
      @beachlife4346 Місяць тому

      ​Out the door, price. With all fees​@@saganandroid4175

    • @jreynolds2184
      @jreynolds2184 Місяць тому

      @@saganandroid4175 got Google?

  • @kzwisler
    @kzwisler Місяць тому +5

    I also don't reveal how much is left on my current vehicle until the trade-in numbers are in. My wife and I went to get her a new car a few years ago and I stopped her from revealing the number because at the time we only knew the range her car was worth v.s. how much she had left. I didn't want the dealer to "miraculously" be able to break even on the trade-in or have us come out of pocket slightly due to their "evaluation" on what the car was worth when we could have gotten more for it. They threw the number out and we told them if it was good or not. We got lucky and they gave us a fair value that we were happy with so no back and forth.

  • @dragracin5
    @dragracin5 Місяць тому +18

    Is it bad i love the negotiation process. Something ive learned and do is learn to walk away from the deal. I rarely buy a car the first time i see it. I usually end up walking away and end up getting the deal i want 1 or 2 weeks later.

  • @Plow-b1x
    @Plow-b1x Місяць тому +39

    So sad you cannot look at a window sticker for the honest out of the door price.
    Good video though.

    • @FoxholeIndustries
      @FoxholeIndustries 3 дні тому

      So it’s dishonest to try to get a good profit on a car? What we should just try to make as little money as possible and go out of business? I’m so tired of entitled buyers who just think dealers make bank on everything when we are Losing thousands often to get a deal done.

  • @wdefghjuefhdegtfthtgf1351
    @wdefghjuefhdegtfthtgf1351 Місяць тому +3

    I am in service at a dealer for about 7 and a half years and i have over herd most of these. Also service writers will do some of these as well. Like as we call it wallet flush loyal customers as well as clueless ones. One other thing is if the tech or service writer tells you to replace the car they are being 100% honest as most of us are flatrate and writers are commision. And even at a independent shop this is true even if they say they will do a pre purchase inspecrion with close to 100% profit for them. In fact when i was at a chain shop i was so honest with these i told people not to buy a car on the phone so they did not even spend a penny

  • @MCTeck
    @MCTeck Місяць тому +2

    In 2018, I purchased a new Chevy Colorado Truck. My friend bought a used Colorado ,and the sales person mentioned that they had a New Colorado that had been sitting on the lot 10 months. Why did it not sell,It had a manual transmission!, but that was what I was looking for. I said I am going to pay cash. Ok, and we knocked off almost 4k! This truck was a WT. I got it for the Base model price. This dealer in my home town has been around since 1962.

  • @outrageous-alex
    @outrageous-alex 22 дні тому +5

    Was just at a dealership to take a look the other day.
    I really wasn't ready to buy. But the car I was looking at was 36,000 on the lot. So after some negotiating and my trade in, they said it would be like 35,000. After all the tax and stuff. I was like naaaa no way. After a lot of me saying no, he goes away, comes back with the car 28,000 and total 30,000.
    Literally got 5,000 off just by saying no.
    Then I still walked away.

    • @outrageous-alex
      @outrageous-alex 22 дні тому

      P.s. you putting out there $1200 a month, is CRAZY
      Literally nobody should be paying even half that, period end of story.

  • @josephmalinowski6817
    @josephmalinowski6817 5 днів тому

    This guy should be wearing a uniform with a cape because he is a superhero with what he says in his videos. I've learned from my father when buying a vehicle that the person at the dealership is not your friend is not going to call you tomorrow he's not going to ask you out for dinner so the more you can save the less you have to pay per month. I own Ram trucks but just because I do I wouldn't go to a different company and that's what you got to tell the dealer that there's plenty of dealerships that want your business the only thing you got to have good credit because the better your credit is the better you can negotiate.

  • @dumptrump3788
    @dumptrump3788 24 дні тому +1

    11:50 "I can get that question out of you regardless of how good you are." So, 3 dealerships this week & they all thought the same. Yet by the time I'd left they didn't know how much I had, whether I was financing, if I was trading a vehicle in, they didn't get my phone number, what I did for a living & they didn't even know my name. Meanwhile, I got all the information I needed, apart from the times the Salesmen got ticked off & didn't want to talk anymore. It's easy.

  • @Lidzzz
    @Lidzzz 25 днів тому +2

    In the age of the internet and so many great resources on sites like UA-cam I feel like the #1 mistake anyone can make is going to a dealer without having a plan, being informed, and/or knowing pretty much what you want.

  • @darylburks7889
    @darylburks7889 16 днів тому +2

    I currently drive a 2007 Kia Sportage LX. This June 2025, I'm getting ready to
    step into something around the 2024 range. Doing the right thing now by listening to videos like this!
    When it comes time to trade in: I'm hoping to convince the dealership, it's not really driving a Kia Sportage
    but a 2020 Bugatti Chiron in disguise. If I can get them to drink enough coffee...maybe they'll see it.
    Wish me luck! 🤣👍

    • @janicemajor
      @janicemajor 12 днів тому +1

      Give them KOOL AID !!!!

  • @talis84
    @talis84 Місяць тому +2

    It's amazing to me that people actually say these things.

    • @snowrocket
      @snowrocket 5 днів тому

      I sold cars briefly two different times and people DO say these kinds of things every day.

  • @macforme
    @macforme 22 дні тому +5

    I recently went to a car dealership and there were NO PRICES on the windshield. Everything is a QR code that you
    have to scan with your phone.... Nope, not gonna do that. They've already got to many games...don't need another one.

  • @strokeracp1
    @strokeracp1 Місяць тому +16

    I have never been given a reason to be a repeat customer at a dealership... Ever!
    And 3 of the dealerships I worked for or previously worked for....

  • @Michael_Livingstone
    @Michael_Livingstone Місяць тому +3

    If you’re buying a new vehicle, check to see if your employer has a fleet pricing deal with that manufacturer because a lot do and it saves thousands right off the bat especially with pickup trucks that have A LOT of markup.

  • @rkmatt8761
    @rkmatt8761 4 години тому

    I had a truck that started having lots of issues put 4k worth of repairs I unhooked my battery to erase my engine light. Went to a car dealer to see what I could get for trade In. Test drove a truck and liked it. They offers me 10k for trade it was 6.8k lower then what I owed. I asked for my keys back told them I really didn’t need a new truck I’m still ok with mine. The sales man left and came back with the sales manager and upped their offer for my truck to $15k! I feel I did good with getting a higher amount for my trade

  • @OneOut1
    @OneOut1 20 днів тому +1

    Lots of time professional salesmen try to shift you to a different car is because they can tell from day to day experience you will never get approved to buy your dream car.
    They also know that once you get your emotions and pride get invested in a a car your pride won't allow you to settled down on a cheaper car with the same salesperson.
    You will go to another dealership and buy the same car from someone else to save face.

  • @mrk8212
    @mrk8212 18 днів тому +2

    "within 2 seconds of hearing you talk I have you figured out" might be one of the most arrogant things I have ever heard. Classic car salesman personality. We have you figured out too. AMF.

  • @jamesjacola351
    @jamesjacola351 Місяць тому +4

    This is good information as always. Much appreciated.

  • @rcud1
    @rcud1 11 днів тому +1

    Most of these are common sense but buying a car is just not something most of us do enough to do it well. Biggest thing is to do research on the model and prices and check around dealers. It may pay to drive a couple hundred miles to get something and save thousands. But if you can offer the dealer a price may get best deal. That doesn't work on highly sought after cars though.

  • @mib20000
    @mib20000 Місяць тому +7

    I seen a nice truck on a car dealers lot so I was wondering what they wanted. it was a 2009 silverado and my truck was a 2003 silverado. Now Im a big guy and I was tight in my 03 but for some reason the 09 steering wheel was way lower than mine and it wouldnt adjust up anymore.I could barely turn the wheel. That salesman told me there are places that can move the seat back. I basically thought this dude is trying to sell me a truck that would be impossible for me to drive and super dangerous. so I left. about a week later he calls my house offering me that truck for thousands less than what he told me that day.. I told him I lost my job and hung up.

  • @Roddy451
    @Roddy451 Місяць тому +11

    So, you are telling me not to be honest? No, not really. Do not answer gotcha questions, keep your emotions in check, and remember, you are in no rush.

  • @dtsang508
    @dtsang508 Місяць тому +28

    I'm going to this guy's dealership someday & use all 10 of these phrases! LOL

    • @brokeboy87
      @brokeboy87 Місяць тому +7

      What could possibly go wrong.

    • @watchmanonthewall14
      @watchmanonthewall14 Місяць тому

      I like it!

    • @d3vill3ath3r
      @d3vill3ath3r Місяць тому

      Would actually be fun to do to troll your local dealership...😅

    • @jrr7031
      @jrr7031 Місяць тому +2

      Finance manager gonna start break dancing.

  • @JoeSage55
    @JoeSage55 29 днів тому +6

    Thanks Biff Tannen. You haven't aged a bit!

  • @alexc1287
    @alexc1287 Місяць тому +5

    Valuable information.

  • @Backyardredneck92
    @Backyardredneck92 28 днів тому +1

    I’ve had my 2004 sierra since 2015 and I’m still content with only having it got it looking the way I want it to look and it’s still a good running truck
    If it ain’t broke don’t fix it way I look at things same way about buying vehicles if I’ve got a good running vehicle ain’t no point in trading

  • @demonhunter7861
    @demonhunter7861 22 дні тому +1

    As a salesman I actually prefer people do deals over the phone or email. That way when it comes time for showing the vehicle and paperwork we have most of it done and you are able to move on with your day. Nobody wants to be at a dealership for hours hashing out details.

  • @tothemountainsigo
    @tothemountainsigo 5 годин тому

    The tips, tricks, & what-nots I'd like to know is how to buy a new (or used) car when you work at a dealership. Because you know sales knows you're taking advantage of your employee rate... Please and thanks!

  • @soneares9172
    @soneares9172 23 дні тому

    With internet nowadays, it makes car buying easier. I got internet price of a new car from internet sales team. I then got trade-in value of my car. I used both those emails to reach out to other dealership asking them "Can you beat competitor's price and match CarMax trade-in value?". What's left is telling them no on dealership add-ons.

  • @swarlly
    @swarlly 20 днів тому

    Worst deal I got was on a 2010 Ford Focus years ago. I told the dealer i wanted it for 12K yet the price always found its way up to 14K at closing. 2 days of negotiation, and leaving searching for better options. I needed a car at that point in time because I moved to a new city only having a work acquaintance help drive me around. No friends, and uber wasn't really a thing yet. Car ended up being a money pit at the end of its life.

  • @RandomGamerCory
    @RandomGamerCory Місяць тому +7

    just a good example of why used private sales are king

    • @jerrylundegaard2592
      @jerrylundegaard2592 7 днів тому

      When you buy from a private party you do not know how that person maintained the vehicle and you have little recourse should a problem arise after the purchase. For many that presents a risk not considered acceptable.

    • @aGuyNamedDingus
      @aGuyNamedDingus 6 днів тому

      Yes and no. You just go to a reputable dealer and read the fine print before you even go checkout the car. Notice all the red flags and read the reviews from other consumers so you know what to look out for

  • @not-AI
    @not-AI 3 дні тому

    i only buy cars out of town, if you tell them your not driving down unless the price is negotiated ahead of time and get it in writing. makes a huge difference

  • @professionalinspectionserv9468
    @professionalinspectionserv9468 Місяць тому +13

    I would like to see sales directly to the consumer from the manufacturer. If that happens, dealers might start being fair and honest, lol.

  • @angelsalinas4597
    @angelsalinas4597 18 днів тому +2

    A salesman has never taken advantage of me😂 i know more about cars than any salesman ive ever met and they say stuff that lets me know they only do the job for money

  • @MikeMikewaz
    @MikeMikewaz Місяць тому +24

    The one phrase a dealership will never tell a customer is "I'm here to help you"

    • @JoshuaSummers-v6o
      @JoshuaSummers-v6o Місяць тому

      @MikeMikewaz the way that I see it is that car dealer's goal is to make money not friends

    • @MikeMikewaz
      @MikeMikewaz Місяць тому

      @JoshuaSummers-v6o yea but the dealer doesn't have to sign papers with the devil saying I need to ruin this person's life

    • @JoshuaSummers-v6o
      @JoshuaSummers-v6o Місяць тому

      @@MikeMikewaz that is very true.

    • @JoshuaSummers-v6o
      @JoshuaSummers-v6o Місяць тому

      @@MikeMikewaz That's very true.

  • @gabechavez6718
    @gabechavez6718 7 днів тому +1

    Go in for a test drive,
    THEN LEAVE. Do the negotiations by email, take your time. There’s no pressure and bid them against 3 dealers at least.
    after you find the offer that’s best, go in and sign with the invoice they sent you by email and walk into the finance office (if you’re using them) and show them the agreed upon price. Tell them NO EXTRAS, NO EXTENDED WARRANTIES, period the end. If the price has changed at all, walk out.
    If it’s the same, sign but be careful and read everything

  • @kaloianmitrev6279
    @kaloianmitrev6279 9 днів тому

    well you are probably godlike seller I got that question after spending 30 minutes checking cars and specks tho I came in with clear target in mind..."by the way dude how much you gonna spend?" flat tone and visibly bothered "that's my problem mate,what is that guy gonna cost it looks fine for now"

  • @kennethprocak5176
    @kennethprocak5176 8 днів тому

    People should be aware large dealers all so have new cars road registered, so they list them as used vehicles with false mileage online to sell at lower prices. New vehicals listed with 3,000miles with actual 10miles. But discounted by 20% just that the warranty may have been active a month. Manufacturers do it so sales numbers are falsely bolstered.

  • @QUIKSIX1
    @QUIKSIX1 Місяць тому +1

    My experience, I deal with trade in first. If you are not close to what the value is, no reason to move forward. If you wait until after you negotiate as you stated, you can still be in the same position thinking you got a good deal on the new car and now the used car value does not seem as important. Do your homework and be prepared to walk away so trade in discussion before or after should not matter.

    • @ChevyDude
      @ChevyDude  Місяць тому +4

      That’s a good theory but wrong. You have more than 1 option to dispose of the car you no longer want. If you are a place and want the car they have throwing a trade at the end gives you more power. 100% of the time.

  • @judholmes2561
    @judholmes2561 15 днів тому

    When we purchased our current SUV, I started by doing research online for the best new price. Not surprisingly, the dealers that offered the best new price offered the least for our trade-in. Then I got a call from a local dealer and they said they would give me what I thought our trade-in was worth. I was sure they would try to make up the difference on the price of the new SUV, but after I got their offer for the trade-in, I told them I had already received a truecar price offer online for the new SUV. The truecar price was a good price, and they honored it. We checked their website a few days later and saw our old SUV priced at 4k over what they gave us for the trade-in, and it didn't last long, so they did fine.

  • @tylerkraemer
    @tylerkraemer День тому

    How do you recommend getting leverage or any value from a leased vehicle you are turning in? My wife and I are turning in a leased vehicle at the end of March to buy a used vehicle.

  • @tpadave
    @tpadave Місяць тому

    It’s such a stressful situation buying a car. I had a dealership ask about down payment and my income. Knowing I am retired. All I ever said was it is enough. I said trade in, cost of car, I am just looking at final deal. Knowing they will make money off trade. I always agree to finance even though I know I will pay it off in a month or two. My credit rating is really really good. I know approximately the invoice of purchase and value of trade but still think I am getting hosed….

  • @MakoCrisisVII.
    @MakoCrisisVII. 15 днів тому

    The way I do it is I search online and email the dealership asking for an out the door price. Then I get the best one and use that as leverage to negotiate to other dealerships. They try to get me to come in but I won't if I don't have an out the door price. I'm not trying to waste my time or theirs.

  • @williamf.buckleyjr3227
    @williamf.buckleyjr3227 2 дні тому

    One thing TO MENTION, in passing, of course, is a competing manufacturer.
    An newer salesman's posterior exit will pucker a bit.

  • @mikejames-drummerreginacan1386
    @mikejames-drummerreginacan1386 Місяць тому

    Thanks....buying a used car in Spring. This video will help.

  • @andresniederhofer8602
    @andresniederhofer8602 13 днів тому

    When I shop for a car. I talk about my out the door number. Not the payment. Last 2 cars I’ve bough I have gotten out the door for less than the sticker price. A 21 CPO telluride SX and the. A 19 ram 1500 laremie. Both bought this year. Both took roughly 4 days to make a deal. Took my time and told them my offer and stuck to it.

  • @cubiczirconiabeard5366
    @cubiczirconiabeard5366 Місяць тому +1

    "what's my car worth toward purchase?", I asked. Salesman said,"I will tell you what, how about we won't charge you for parking it there?" I laughed and said, "actually that 22 year old rx-7 can out pull that miata, and out turn the rx-8". You should buy it from me for the original msrp and display it to show that mazda's last forever.

  • @willc5512
    @willc5512 Місяць тому +1

    #4 Waiting to the end if your paying cash. If your playing hardball like that they either A think you're not serious (im a minority), or B. They've figured out u have cash & will revert to the highest MSRP they can charge. I usually just try to buy from a private party & have a mechanic/parts budget. Cuz this stuff just out of control!

    • @TanManFixes
      @TanManFixes Місяць тому

      finance, make one payment on loan, and then following month pay it off. it will also boost your credit.

  • @Bobcat9
    @Bobcat9 Місяць тому +1

    Sometimes, "this is the only place I'm shopping" is because that's the only place that has the model I'm shopping for. For me, if that car isn't exactly what I want, then you're not going to be able to sell me anything else.

    • @snowrocket
      @snowrocket 5 днів тому

      That's pretty much my story as all but one car I've owned has been used. I look for a very specific car with specific options/colors. When I find it, THAT'S the one I'm looking at. There's VERY little chance that the owner/dealer has ANYTHING else that interests me even 75%. Even so, I think I paid the right amount for the cars that I bought.

  • @rahulshah1408
    @rahulshah1408 9 днів тому

    Don't be afraid of luxury dealerships. It may be cheaper or the same price as the lower version. During the chip shortage, I bought a Lexus. The Toyota version was inflated by 4K. Lexus was reasonable and upfront on everything. BMW was also just as awesome. No games at all.

  • @steverichmond9993
    @steverichmond9993 Місяць тому +3

    I find it hard to know what is a fair price on new car. I understand time on the lot and that some models/trim levels are more popular than others. Is there a tool that suggest what would be a good offer on a particular model and trim level?

    • @jerrylundegaard2592
      @jerrylundegaard2592 7 днів тому

      No, there is no such tool.
      The best way to determine what you should pay is to start at invoice (available online from many sources) and reduce invoice by hold back (again, check online) and any published incentives. This gives you a good amount upon which to evaluate the deal. Note, dealers pay far less than invoice due to a variety of incentives from the manufacturer.
      For example, if MSRP is $40,000, invoice is $38,000, hold back is 2 percent of MSRP ($800 in his example) and there is a $2,000 incentive from the manufacture, the amount upon which to evaluate a deal is $35,200 ($38,000 less $800 less $2,000).
      With this information you can evaluate the dealer's sale price offer. Only you can decide what is an acceptable price but having this basic information puts you in a much better position than simply walking into dealership without having any information.
      A fair price is not an objective thing, it is subjective. Only you can decide what is a fair price.

    • @bjyoungblood
      @bjyoungblood 9 годин тому

      @@jerrylundegaard2592 , Fantastic comment. However, I'm not sure where to look for the invoice. You say, "available online from many sources". Would you be able to share some of the best ones?

  • @faithahora
    @faithahora Місяць тому +1

    I don't know exactly what vehicle I want other than I know I want a Toyota. I may want a Camry, rav 4 or even a Corolla. And no hybrids. And white with tan leather interior. And not new unless it's cheaper than used .
    Can I just go in and test drive one of each

  • @cinderbelle22
    @cinderbelle22 Місяць тому +1

    The first dealership I went to really gave me the runaround. I had inquired about a specific car online and the address they sent was not the one that matched with what was online. I made the appointment anyway. Well that car was not there and there were no similar cars at their location. They said I could wait while they went and got the car which, at first, was only 20 minutes away, (it was 30 minutes away). I would have had to wait an hour, so I declined. I offered to just go there directly myself, but then they said I might lose their offer. What? Then they drove me around the parking lot trying to show me all their other cars. Huge waste of time. Contrast that to the second dealership I went to which was quaint and in a pretty neighborhood. The guy didn't even ask my name. I looked at the cars and gave him my driver's license so I could test drive one. I came back, said I had to think about it, and he said okay. That was it.

  • @stevejordan9567
    @stevejordan9567 20 днів тому

    I might buy a truck in the next few days. It’s used and they have kept dropping the price until not and it’s really low. Now to deal with trade values. lol.

  • @robg1413
    @robg1413 13 днів тому +1

    I'm amused how reluctant some dealers are to give out-the-door prices.

  • @mtk52983
    @mtk52983 Місяць тому

    Not necessarily in the car business, but I have seen people try to bluff with #1 and #7 to try and get the opposing side to let their guard down. I have seen it work because the opposing side will say something that they would not say to someone who clearly knows what they are doing and then the first person will pounce on that.

  • @utikahk4538
    @utikahk4538 7 днів тому

    I went to look at a car today. They guy told me they added Splash Gaurds, Nano Cure to the seats, window tint, and that's raises the base price by 2000 on all CRVs. They could not offer me one without this stuff. So silly.

  • @keekeemyfirstcat8410
    @keekeemyfirstcat8410 3 дні тому

    I tried on a $400,000 pint s17 carat diamond ring and it was very hard to take that ring off, but I did not have that kind of money to buy it.

  • @KAREVOYANCE
    @KAREVOYANCE Місяць тому

    Dealing on payment is extremely useful WHEN the buyer is informed on the entire car buying process. This includes techniques, tactics, values, front end, back end, fees, taxes, sell rate, buy rate, add-ons, insurance, interest, lot fees, calendar timing and more. When the buyer becomes the expert, dealing on payment fluctuations is perfect. Why? Because the buyer knows how the payment affects every part of the deal. It makes the dealer play with their math and where they can be flexible. But... this approach requires a lot of knowledge.

  • @JoshuaLindsey92
    @JoshuaLindsey92 28 днів тому

    Got to give you credit bro LOL. I will never ever show up to a dealership without having a spoken guaranteed negotiated price.😊

  • @christopherscott8272
    @christopherscott8272 Місяць тому +5

    "Most people dont keep their car and trade them every 36-48 months. "
    I still have the car I owned when I was 15. I'm 40.

    • @TanManFixes
      @TanManFixes Місяць тому

      for sure a toyota LOL

    • @hangglidernerd
      @hangglidernerd Місяць тому

      I still have my first car as well...bought her in August 1986

    • @christopherscott8272
      @christopherscott8272 Місяць тому

      @TanManFixes actually a mustang. A 97 mustang lx.

    • @marycarla6245
      @marycarla6245 3 дні тому

      Still have our 1999 Honda CRV and a 2002 Lexus ES. Both work fine. Minimal maintenance.

  • @gorddearmond7134
    @gorddearmond7134 Місяць тому +1

    This is all great stuff! But what do you do when the car you want is 12 to 16 month delivery (Toyota hybrid in Canada)) and I only have 1 dealer? The next closest dealer is a 90 minute drive away

    • @snowrocket
      @snowrocket 5 днів тому

      DRIVE THE 90 MINUTES! So, you're happy to possibly get hosed because you won't drive 90 minutes??
      A month ago, I drive 5 HOURS to possibly buy a used car at a dealership. They were selling it as I walked inside the showroom. No big deal. There are other cars, I learned about their dealership, and the $4,000 used EV tax credit. I bought nothing and drove back home. Well worth my time to learn what I did. That car I was planning to look at? It was sitting outside of the showroom. The hood didn't align quite right with the front of the car. It probably was wrecked and not entirely fixed correctly.

    • @gorddearmond7134
      @gorddearmond7134 5 днів тому

      @@snowrocket Thanks for your reply! Cheers from Saskatoon.

  • @bucketfootbaseball
    @bucketfootbaseball Місяць тому

    There's a reason that the only dealerships I go to now are part of a One Price, One Person, One Hour chain. Could I potentially get a little more off going somewhere else and negotiating... sure. But the extra hassle is not worth the time & savings.

  • @markanthony5719
    @markanthony5719 Місяць тому

    After complaining about a higher interest rate than I deserved, one salesman told us, “I wouldn’t worry about your interest rate, Your monthly will be lower and you can walk away with it today.” 😂😂😂 The face I made gave him the response I needed to give and was so upset we walked out.

  • @zmenyby5838
    @zmenyby5838 Місяць тому +1

    Thanks for the info. When I do test drive car dialers always take my DL. Can they run credit check without mine permission while I’m doing drive test?

    • @bl7817
      @bl7817 8 днів тому

      One did that to me. I didn't know until it showed up as three separate credit checks and tanked my record. It took a year of calling them and complaints to Equifax, to have this declared fraud and cleared up. They forged my signature on a credit check permission.

  • @genedavis7021
    @genedavis7021 Місяць тому +2

    Thanks to your car buying videos helped me from getting taken advantage of & saved me $1,000’s .

  • @davidbahr8599
    @davidbahr8599 Місяць тому +4

    Watching your videos makes me never want to buy from a car dealer! 😂

  • @andrewb941
    @andrewb941 15 днів тому

    I like messing with them .. “ yea I’m looking for a honest salesman that won’t play number games since I’ve not bought many cars”. Which is a total lie lol more of a test since I’ve bought more than the new sales guy has sold.. sometimes I also look for the “new guy” to give him a sale. Usually first thing I ask is what interests rates are you seeing .. I usually have a pre approved loan in my pocket from my own bank

  • @gwillis01
    @gwillis01 Місяць тому +2

    Being eager and desperate at a car dealership will end up costing you thousands. The dealer figures that you will suddenly find a new source of extra money if you want the vehicle badly enough.

  • @DJDiagnostix
    @DJDiagnostix 23 дні тому

    when i go they always lie about what financing terms I qualify for. When I get ones from my banks prior to they never come close to there numbers. They will even lie and say there offers are the smallest possible.

  • @123mjolie
    @123mjolie 25 днів тому

    Mike, love your videos!! Thanks for everything...
    I wish you had the car I want !!! Thx Brother!!!

  • @WithOut-fj2dv
    @WithOut-fj2dv Місяць тому

    I just went to a dealer looking for a used truck, i saw something nice for 17k i was like, okay is in my budget. Just went he told me people are financing their cars for 8 years I just straight walk out, he literally said a 4 year loan is typically for leases.

  • @vince8436
    @vince8436 9 днів тому

    I have never told a dealer how much money I had available. I negotiate price only. If they try to sell me on payments, down payment or trade I will walk. I know my price for the specific car based on model and trim level. Hit my price we have a deal. Telling me we are so close and asking is it worth losing this car for only $700? My answer is yes.
    A car is a car and there is always more than one available. Also don't try to move me to a different trim level, different color or even different. I have explored I know what i want. I also know if they put me in a color, trim level or model other than my choice i won't be happy and end up getting rid if it sooner.
    Last time I bought a new vehicle I walked away from no less than a dozen offers over a 12 month period. One salesman told me I was not a serious buyer. I made it a point to show back up at his dealership with the car I did buy a few weeks later.

  • @chriswittstruck282
    @chriswittstruck282 Місяць тому

    Great vid thanks! Subbed.

  • @rlmccoy252
    @rlmccoy252 Місяць тому +2

    When you get to the dealership assert your dominance. "I am a customer. You are a seller. You have been trained to be a crook. Let's agree that everything you tell me in the next hour is going to be a lie, because it's all lies you were trained to say."

  • @elxicoxuxe
    @elxicoxuxe 12 годин тому

    How can I get in contact with you directly ?!

  • @mikrch3935
    @mikrch3935 Місяць тому +1

    If you ever call a dealership and ask for the best price, they'll always say "when can you come in" Most dealers will not disclose a price because they know you're phone shopping..
    Shop your car loan BEFORE you go into the dealership. Call l your bank or credit union. If you don';t have a credit union you can join many with very little down.
    If you don't do research before you visit a dealership you deserve to get ripped off !!!!

  • @figmojustfigmo3820
    @figmojustfigmo3820 16 днів тому

    Salesmen are wise to the “don’t tell them you’re paying cash” trick. Last time I bought, salesman instantly asked “how you paying?”. I blew off the question at first. But he kept asking and I kept saying “I’m not sure”. Long story short - he refused to commit to a price until he found out how I was paying. Nothing sneaky about it - he just straight up said “that depends on how you are paying for this. Are you going to finance it?”
    So I think that advice has become dated. You can no longer hope to negotiate a great price with the salesman thinking you might finance the car, only to spring it on him at the end with an “A HA! I’M PAYING CASH AND DEMAND THAT PRICE!”
    They’ll just tell you, “well…that was the financed price, if you want to pay cash we can do X dollars”

  • @lostking9
    @lostking9 10 днів тому

    I don’t know how many times I’ve asked the sales person, “What’s the selling price?” And they don’t even tell me or make up some b.s. excuse about needing to talk to the manager…and then after they talk to the manager they still don’t tell me the selling price. It’s enough to make my cheeks red with anger. I love buying cars, but I hate dealerships. One lie after another.

  • @eyeheartsushi2212
    @eyeheartsushi2212 9 днів тому

    Alright I already knew about these so I’m not doing too bad. Now to start looking LOL.

  • @Joex51x
    @Joex51x Місяць тому

    Cash is best you let them give you all the rebates and the price up front once you have the total price you tell them you are paying cash or get financing somewhere else, hint i am pretty sure in most states they cant change the price after they give it to you

  • @cjb8764
    @cjb8764 Місяць тому +1

    Very simple if the price is over your budget, walk away! and run if you see dealer mark-ups.