How To Update Your G435 Headset | LOGITECH G435 UPDATE
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- Опубліковано 18 вер 2024
- If you’re the proud owner of a Logitech G435 headset, and are having trouble connecting to your Nintendo Switch via Bluetooth, you might be due for an update.
Here, Ellen is going to talk you through how to check if it’s time for the update, how to update your headset, and how to pair it with your Nintendo Switch via Bluetooth.
support.logi.c...
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#keepplaying #g435
The update won't recognize my headset. I've seen other people have this problem and also being ignored. Amazing.
same problem
same. and logitech ignores any support request
same problem
What can i do if the program doesn't recognize my device with the usb cable and the dongle. What can i do?
I have the g435 and the g305 wirelless so far love it, had the wired g305 its amazing, I love your products
LOGITECH ON TOP YESSIR
Bluetooth working, lightspeed worked for one day then suddenly stopped working what a bad product.
Sameeee
same
Did u fixed that problem?
@@kyumii9732 Did u fixed that problem?
@@nanekgaming Did u fixed that problem?
why the G435 headset doesn't support G-Hub ?? plz make it work on G-Hub plz
You need to change the DPI or wut ?
@@JoeCastellonequaliser for audio customisation, however 3rd party software is available to do so just as dpi
why the G435 headset doesn't support G-Hub? pls answer
I checked, and sadly, nope.
This is one of my most frustrating pieces of hardware that I own. Switching between bluetooth and lightspeed is not as seamless as it's made out to be.
wow fr ? pressing two button in the same time isn't seamless for you ? damn
@ChainlessSlave-de8cf it is now. Turns out that headset was defective and the replacement works as it should. Thanks for the feedback.
Make it compatible with ghub ..way easier to update ..I know you guys haven't thought of that yet
YOUR GAMING HEADSET IS AMAZING BUT WE NEED A BATTERY INDICATOR PLEASE JUST LISTEN TO US ITS SO ANNOYING
My continue button was greyed out until i reset my pc. Plugged in the wire FIRST, then turned on the headset, pressed mute until flash to cyan color, then i plugged in the dongle after and the continue was able to be selected. Hope this helps someone.
dude you just saved me with this tip thank you
Was able to update mine after following your instructions, your comment should be pinned up at the top.
Appreciate the tip but mine still is greyed out. So frustrating
Deserves to be pinned. You just saved me from buying a whole new set. Thanks.
THIS DOES WORK. THANK YOU SO MUCH 😊
You need to press mute button until the led (3 sec) change color to cyan, then you can continue
THANK YOU SO MUCH MAN
Your the real mvp I was getting frustrated it wasn’t working 🙌🏻
This needs to be pinned. Each time I clicked continue on the update it didn't respond. Only when adjusting it like kefka said
Thank you !!!
Thank uuuu !!!!have been at this for a while 🥲
The update won't open on my computer
When will this be available for Macs?
^
I hope it had a easy way to clean or change the headband. This headset is perfect.
Mine just won't connect to the dongle I've tried everything online it simply doesn't work
solucionastes?
How do i fix my g435 lightspeed not connecting? Literally none of the "fixes" found online do anything. It wont connect to other computers either. Bluetooth works fine. Lightspeed will continuously flash cyan and do nothing. The super small hidden reset button under the left ear phone also did nothing. The headset just no longer works as far as im concerned, considering you can't use bluetooth mode on a PC to game, without it killing the audio on voip programs.
+ why did i find logitech support answers suggesting to use/re-install logitech Ghub, when that software doesnt support this hardware?
i seam to have the same issue and i don 't know how ti fix it either
Did you use an USB 3.0 port? the blue one? Mine didnt work until i plugged it in one of the blue ones
@@santieleven863 My system only has 3.0 and usb c, so yes. It was working for several months fine, then stopped. only bluetooth will connect. Lightspeed wont connect even when using another computer
bro SAME im on my 2nd pair
Mine can't connect through the lightspeed. This was a replacement headset still issue is the same.
same..
same.. no ideas how to fix?
I cant flipin turn it off
Anyone having issues with being connected via the usb c cable and the lightspeed dongle and the update still doesn’t show up? It downloads but you can’t continue? Continue to still greyed out. I’m using windows 11. Any help is appreciated 😊
same
pls help
My mic stopped working using lightspeed dongle (works with bluetooth but I dont like the sound quality). I have updated the driver and all PC drivers, I can hear sound but cannot get the mic to work again. I have not had it very long (less than a year) so I am quite upset.
en mi caso funciona el micrófono pero como si estuviera con interferencia :( pero en el celular funciona perfecto, lo probe en otra pc y da el mismo problema
But it doesn't connect
Is it still not working?
My g435 doesn’t work with my ps5
I take it back…I did something dumb…my mute button was on, in case this happens to anyone, if u have no sound at all but it’s connected to your ps5. Press and hold the mute button till u hear a noise. Pressing the mute button will mute your mic, press and hold the mute button will silence everything 😂
Man you just saved me
@@rag_na_rok_4193 I’m glad I did. Figured someone would make the same mistake I made
I need help because when the update says power on g435 I power it on and it connects to my pc and I click continue and it doesn’t continue
same, it is really annoying
doesnt work in windows 11
i press continue and it won't go on.
Saved the day thanks
i cant press continue button pls help
Same, even looking at the other troubleshooting on here it won't allow me to continue
First make the G933 work with G-Hub, then work on other things. Still can't change settings on my G933.
Nevermind it was a driver issue..
yeah, concentrate on my issues first, everybody else doesnt matter.
Got these for my kid to play on her switch, can't get it to connect to the console. I connected it successfully to my computer via dongle it came with. Tried to update it with the Update tool, but it doesn't recognize that the headset is connected to the PC. Tried via USB cable... nothing. TRIED IT EXACTLY HOW IT IS SAID IN THIS VIDEO AND NOTHING!!! It's exasperating!
I'm have the exact same issue with mine. Followed all instructions and used the original cable and it still won't recognize the headset to update
@@ChrisButner8 i just updated it on my computer, no need to hook any cable, just insert the dongle then download the update, after that just press continue and it will update automatically.
@@ChrisButner8 You people got a cable with your headset? Lucky.
my g435's cyan light keeps flashing when the dongle is plugged in, how to fix it?
ever figure this out?
How do you clean the top part?
A tooth brush and rubbing alcohol I use 90%
So there's no option to download this software for mac? Not inclusive at all
Para aquellos a los que no les reconoce los cascos y no pueden actualizar. Seguramente seáis usuarios de Windows 11, yo en un principio tampoco pude actualizar. La única solución que he encontrado es actualizar los cascos desde un sistema operativo Windows 10 (en mi caso desde mi portátil) y se me ha actualizado sin ningún problema. Espero que os sirva de ayuda :)
For those whose headset are not recognized and cant update. You are probably Windows 11 users, at first I couldnt update either. The only solution i found is just update the headset on a OS Windows 10 (a laptop in my case) an it worked without any problem. I hope u find this usefull :)
how can I upgrade it, if I lost my USB bluetooth receiver, and when connect with cable the update program doesnt se headphones?
Absolute terrible product, headphones is comfy and good quality but the lightspeed connector does not work at all, so many people have this problem yet there is no fix and youll still release it, got mine yesterday for Christmas and it worked, woke up this morning and it doesnt work, troubleshooted it for 2hrs and still no audio comes out, shows headset is 100% charged and that audio is playing but no sound is coming out. Dont give me youll troubleshoot guide that ive done multiple times and seen multiple times from people having the same problem
i want to get a pair. But i havent yet placed order as online community keeps saying - these headphones dont have voice prompts sating "bluetooth connected", '"lighetspeed connected", "battery 80%". Is LogiG planning to release a software update for this? Also, syncing this headphone to LogiG hub SW is a demand.
So far just a day in, Did not need Ghub, also the device will flash instead of making a sound. Don't know about battery but you can figure that on your own I think.
@@alarmneko6082 good so you are suggesting we all need to start learning "LED Flashing" language ? it's not a big ask to have an indicator, the comment owner stated everything plain and simple of what actually is really required from Logitech to improve, and I really hope they listen because unlike corsair, this company is deaf af.
@@alarmneko6082 and btw my headset doesnt even connect to PC, I have no idea if that's some sort of bug or what but all my other gears are fine, the only indicator I have was a message from G-Hub: you have connected a G435 Headset. ok so where is it ? how much battery level does it have? does it require any sort of an update?
But why not Xbox? Like fr the only reason my gf bought this was bc the elastic band on the g335 stretched out within 3 months and the 2.5 mm audio jack was starting to bend. She got tired of hereing me complain about it so she got the g435 only to find out it's not Xbox compatible. Can someone plz tell me whether this is a Microsoft problem or a logitech problem? Thank you any help is appreciated
Useless. No driver download is available for mac os. Busted out a Windows device, updated (though it wasn't easy!). Still can't pair to switch. What a disappointment. I use a lot of Logitech devices (including on my mac) but this headset is junk. I was looking forward to a lightweight headset to use with my switch. Cannot use them for the purpose I purchased them for.
can i replace my g435 battery? I had tried many methods but charging my headset isnt working, i had also checked my cable, but the battery stuck on 30,40%, i think the battery is damaged.
Yooo this is crazy! I received my headset 2 days ago and I have the same problem with G435!!! I kept it charging all day and the next day I tried to use it wirelessly, I noticed that it held no charge at all. It kept blinking red as soon as I would turn it on... I'm trying to charge it one more time before I return & refund it...
my lightspeed adapter failed on the second day of using.
Did you fix that?
could be you have the headset on Bluetooth mode and lot lightspeed mode
is it possible to update g435 with the usbc cable? (i lost my dongle :(
The file does not open for me, do I have to connect the devices so that it can open or why does it not open, is it because of the version?
me bro me
@@talhatopaloglu kanka çözebildinmi bende devam tuşuna tıklanmıyor
not even had the g435 a month and it will not connect to the dongle this video did not help it any way
I don't have one but I'm thinking of getting one. The white one
no te lo recomiendo, el mio ya no funciona el dongle
@@Ban-on5tl did u fix that problem?
Mine randomly beeps and stops the audio for 10 seconds and its really annoying when I am gaming or on a call with someone and they have to fully repeat what they say. Its causing me a TON of frustration, does anyone know how to fix it? its connected to my pc via the included wireless port and its battery is full.
mine do this too
Updated it and it connected to the switch but the mic doesn’t work on the switch on my ps4 it worked fine. Please help
did you find a solution?
has anybody had a problem where their mic started randomly picking up their voice, typing etc when not wanted? micorphone monitoring is also off btw thats been checked.
A few days ago i bought these headphones. Can't say im dissapointed that much. The sound is good and they feel confortable. The only problem with them is that they arent charging everytime and it's annoying. I don't know why. The light goes green and it flickers so i suppose they are charging, but after a hour or so they are still at 20%.
Well, send them back dude
@@tonybucks5709 i would have if i knew this would happen. sadly i throw the box
@@Fr0stmar3 keep the box of any electronic always, at least for a few months, always worth it.
samee did you already fixed it?
@@darling432 no. i still have this problem. it might be this specific one. white and bluish-purple. if its not this, i just got a broken pair
Hi I'm having problems with my g435 I keep getting audio gltiching out is there a fix ?
yup me too
Any luck?
Does the headset have the ability to pause music or videos on PC?
No. The buttons are:power, volume + and volume - as well as a mic mute/unmute
Doesn't work those settings, my CONTINUE button is gray out!!!
Mine was too but I figured it out after a while 🙄👍🏽 It now works with the Nintendo Switch
How did you get it to work. Mine is greyed out and I've tried everything
I can’t update the driver, what should I do? I did everything that was said, but I still can’t update
i bought g435 and hadn't see a downloadable files on this site.
i can hear my self thru the headset and has a weird noise
I am having problems with sound where the sound is not as clear as it should be, I reinstalled sound drivers wich solved the problem once but after restart the problem came back and reinstalling sound drivers didnt help this time.
I think the adapter isn’t working should I go back to the store I bought them from and am get a new one
Excuse me, how to check the charge level on the headphones Logitech G435?
It doesn’t work on PS5 nor with my IPhone 15 !!! Any ideas ???
I stoped using them for a bit because I did not need to buy now I do but it won’t let me update I have down all the steps so I would probably update right as it needs or it will just stop working 😢
The usb isn’t working my headsett just stopped working i have tryed everything and i think it’s the usb
Logitech G435 volume error
Hello everyone, I have the Logitech G435 and for a month I have had a problem, on my PS4 I cannot increase the volume of the headphones, I have tried to increase it with the volume up button, I also tried setting 100 dB, I try to turn it off and on the headphones, I tried the USB in the two ports of the PS4, I updated the firmware of the headphones, I checked if anything had changed in the PS4 settings, I even updated the PS4 and tried to leave the factory settings and nothing helped me, this problem It only happens to me on the PS4, both on the mobile phone using Bluetooth and on the PC using USB, I don't have any problems, only on the PS4 it doesn't let me increase the volume, I would appreciate any suggestions and all kinds of help, thank you very much in advance!
Same I need a fix did you find the fix cause the volume up works on everything but the ps5
@@zionfifita8137 Unfortunately no, I tried everything and got no results
Try holding volume up and sync button at same time to reset them turn off and turn on again and it should work :)
the g435 keeps shutting off and its a known issue with a auto shut off every 30 min and is unable to be turned off
it continuously say power on your g435 but it is powered on
how do I check battery level on my g435?
Im still having trouble it says my headset is already updated and its still not pairing
my headset is not connecting with its dongle as "lightspeed" I can only connect it via bluetooth. Bluetooth keeps disconnecting and this product makes me sick. Please someone help me. I tried everything on the internet like pairing mode & switching between bluetooth and wireless. cyan lights, blue lights, blinking fast, blinking slow. everything! IT DOES NOT WORK !!!!
How can you clean the straps on this one?
same question here
I can’t hear anything on it idk how to fix it. Can someone help me
Bro I’m sitting here pressing continue. For 2. Days and it won’t go to the next page
My G4335 is not working via lightspeed mode what to do.
ua-cam.com/video/S6PRRe2BUfI/v-deo.html
Does the lightspeed dongle work on switch or it just works by bluetooth connection?
just bluetooth im pretty sure
OK, PLEASE tell me how can I change between many paired bluetooth devices ? for example using with phone, then switch to nintendo switch :) or TV ? for now it works only when I cancel pairing and switch off BT on device, then my other device can connect with G435 - is there any way to do this "on the fly" without switching off G435 ? because there is no information about this in the user manual (strange), only that you can pair 6 devices :/ ...
hold mute
my g435 worked, i recently reinstalled my windows, worked for 2 days then stopped wotking any tips?
have you found the reason? Thanks in advance.
How do I turn on voice chat on Fortnite
en mi caso conectan y todo, el modo bluetooth perfecto, pero al conectar al pc en el modo lighspeed el microfono queda con interferencia, el audio esta bien pero el micro queda como con arañazos, ya cambie configuraciones y nada.
me pasa igual, no has encontrado la solucion de casualidad?
@@bagworm6683 tuve que llevarlos donde los compre y pedir garantía, me los cambiaros por otros y funcionan de maravilla, si no podes hacer efectiva la garantía para que te los cambien lo único que te queda es conseguir el adaptador usb por aparte para cambiar el malo
I cant charge it, any tip on how to get it to charge... Mine has been stuck on 20% battery now
Same problem
Hello before 4 days i bought one of these headphones and when i get back home i connect them to the pc but after cupple of hours i tried again and then they can not connect to the pc. I tried evrithing and moved the dongle to every usn on my pc and pc still not detect the headphones. its just blinkin cyan and nothing else. Please for help!!!
solucionastes?
i got an echo on it from no reason what do i d
Estou com o mesmo problema
The Dongle Itself is not connecting the cyan light is blinking. What can we do. I just got these yesterday and I don't want to return respond fast.
ua-cam.com/video/S6PRRe2BUfI/v-deo.html
Did u fixed that problem?
won't recognize mine either WTF !!
How do you take it of Bluetooth
Any1 got solution for volume up button not working?
nope
it sucks I got one it stopped working got another one and it stopped working
can't even connect the damn thing to my pc how on earth will i get the thing to update
This headset does not connect to PC via USBC it only charges cannot download fireware. Lightspeed connection does not work and yes dongle is plugged in and the headset it on. Only Bluetooth works and it still wont allot you to download the firmware even if you have it connected via bluetooth to a PC.
ua-cam.com/video/S6PRRe2BUfI/v-deo.html
@@zaki.archicon is that helped you?
And with a Mac ???
My g435 stopped working 2 times already we putted them in service bit they only said "download programme" they didn t even tell us the name of the programme and so on they just stopped working second time not that long ago
I just wonder if anyone could tell me if the problem is somehow connected with this update I m not home at the moment so I can t check
My g435 is not connecting to the dongle!
ua-cam.com/video/S6PRRe2BUfI/v-deo.html
I have lost my G435 USB A dongle. I live in India. Please Help
And yet no update on controller since 2009
My g435 repeat my voice or my background noise to my ears when I use apps like discord or Whatsapp kindly fix this issue or an update
mine too
I already know the answer, just double click the mute button if it turns orange its now disabled
@@Khang.UA-cam what does it do? do you know?
This headset has really low volume 🤔 is this problem just with me
Idem.
there 2 volume mode. Kepp Mute+Volume- is lower and Mute+Volume+ is louder
@@jonjones2009 i will try it, thanks
できました!ありがとう!
thank you
gracias!!!
The first 30s of this video was completely nonesense, just get straight into it... Telling us how to update your headset in the video not like we couldn't read it in the title
Mine is not charging. You’re shipping a faulty product. 80 bucks down to toilet.
Update for xbox!
+
I have to purple ones
Anybody’s else headphones quite ?
Logitech G YOU ARE THE BEST GAMING COPANY
Agree
One of the best peripheral company* well at least that's what I think it should say since they don't make games, or correct me if I'm wrong. English isn't my first language.
just purchased this product, and sadly it's just waste of money and not worth it. saying this as a logitech fan - got g710+, g29, g935(headset died after 4 yrs hence bought g435).
cons g435:
not visible under logitech g hub
cant check current battery life
no EQ, sound quality very bad
pairing is not straight forward to PC, it took 4-5 plug/unplug attempts to get it paired
you will press the buttons on the headset each time you try to unplug usb-c cable, or each time you wear the headset
first time I am hugely dissapointed with @logitech product.