LOL....AT&T did the exact same thing with me; sent me the same exact modem but told me the one they were sending was a newer upgrade. They were IDENTICAL!
Lol we have fiber but we hardly get 200 mbs on a good day, and even then it goes in and out a LOT, currently having an issue where the site says my battery isnt present when its clearly plugged in
U can keep your old password & Wi-Fi user too go to your settings go to WiFi & Network name (SSID) AND THEN CUSTOMS PASSWORD THAT HOW I DID ON MY ATT ROUTER I KEPT MY OLD PASSWORD NETWORK NAME TOO I JUST TYPED IT IN ROUTER SETTINGS OK
? My old att@t box went out and tore up and so I got on eBay and bought the exact model used and when I plugged it in it connected however most websites won't load up, the only sites that load are UA-cam and Facebook and that's basically it. did I make a mistake by purchasing a used modem box off eBay.
did you request a new one? how come you got a new one? i'm wanting to get a 5GHz router because the interference has been wacko lately. I checked the channel traffic for 2.4GHz and to no surprise, 5GHz is pretty relaxed in comparison
@@wellstoried connection has been abysmal on all channels lately. It restarts often... its an 3801HGV... a bit outdated, no? If I'm paying for the equipment fee, what gives?
Channels is it uverse tv? Yes you may also request for a new equipment if you wish too and not too much of a hassle returning old equipment to UPS once you get a new one.
We just had to replace that exact modem/router from ATT due to intermittent (sp?) connection to the internet.....devices not attaching well to wifi and even hard wired ethernet devices were choppy. Wouldn't you know, like you they sent us the exact same modem. Within 10 minutes we had the same issues as before. They ran line test and so forth on their end over phone and cant seem to find a problem. Get told to reset and reboot, etc etc but get same problems.....only thing we can guess on our end is that we are trying to connect too many wireless devices (though we have disconnected as many as we can and don't seem to make a difference). They are coming out in a week to boost out speed and package...but before they come, do you have any speculation of what other issues could be going on? All devices we try to use have the same problem. Thanks for any feedback.
Att is notorious for these problems could be copper coming into the house they may need to upgrade the infrastructure. We have an old house built in 70's and are constantly have interruption especially at night with Netflix and other streaming I have replaced routers many times and have range extenders still..
@Jay Fisher I'd like to know what ended up happening in your situation. I have the exact same issues you have. And that's because I have at&t fiber with some hard wired devices. Let me know how it went for you and what they tell you. Thanks in advance 👍🏻
chris montez all is great now. I thought it was line to house but as I recall it was that the tech said they send me a crap replacement router. He replaced it and up our speed and we haven’t had a problem since that day. We put on a Google nest to extend to some dead areas in house. Our WiFi must have been shotty for months and we didn’t realize until the router starting going out. We are a 3 cell phone family and had been going insanely over on our cell data even though on WiFi at home. We haven’t gone over once since then. Might have come to 90% once but that’s the closest and right before it changed to next month.
chris montez my experiences with att have always suggested to key is to get a tech to The house. They know way more than the scripted overseas call techs
@@jayfisher5552 thank you so much for the info. This will truly help in my situation as well. I have received my same replacement router and have noticed a bit of a difference. Still going to work on getting a tech to the house. Thanks again Mr.Fisher.
Yep suppose to get "newer, better" modem. Twice they have sent the exact same modem that we currently have, 2Wire 5268AC, even though we were suppose to be send the Gateway BGW210. Could be a distribution problem but we are scheduling an appointment to ensure they are bringing the correct modem. By the way, you may already know, the modems seem to automatically transfer the "name " of the modem and password to the new one. Another option is to call and have it changed to whatever you want or use the http address on the modem to change the name and password to what you want.
I would expect a bit of a rant about ATT insisting on charging you to rent their device despite it being required to use the product/ service that you pay $$$ for! -How about once I’ve paid for the entire router with the monthly charges, they let me know and give me the choice for a new router that would justify an ongoing monthly charge! - they also have an obvious conflict of interest between renting you a range extender if your router does a piss, poor job of delivering signal. Please tell me I’m not the only one realizing this.
I have to admit AT&T is not the greatest company in the world they’re putting in fiber optic in our neighborhood but we haven’t got it yet so I get about 30 MB which sucks and I’ve tried other services and they’re about the same unfortunately because of the old infrastructure coming into the house good luck thanks for watching
Most AT&T comes in the house on copper so the Internet connection is just like the old dial-up phone connection with that little plastic tip that you got a squeeze and push in
I received a new BGW210 via UPS. Much to my surprise it turned out to be 'plug and play' just as promised, however I did have to reset my surveillance camera DVR in order to resync with the new router. I see multiple bad luck comments here so hopefully I won't encounter a glitch any time soon. So far so good with mine, but I'm keeping my fingers crossed.
I do not use the Wifi have a much better one to use. But one thing will say about this model. After replacing an old AT&T model before it. My PFsense firewall has all but fell silent as this blocks immense unneeded traffic whereas my model before this did not. So pretty robust offering there.
I have the Pace 5862AC from att. But lately my wifi range has dropped...I refuse to pay for another att router. Have 50meg.. what is a compatible brand router combo I can use? Range is the only issue I'm having
Yes you should have a power cord with a transformer that you have to plug-in to a power supply and then you should have a green DSL cord that you can plug into the router into a port somewhere on the wall that AT&T is installed good luck thanks for watching
@@TomLeeman I appreciate your response. Unfortunately this is my 3rd ATT Network router. My Computer recognizes and operates on 2 that I had to send back to ATT. The remaining one is the one I have a password written on the side on yellow stickers, but I am unable to add to the network manually. My Wi-fi works, I just can't sync with my new cell phone. Had to use a friends Wi-Fi to complete set-up process. Thanks for trying !
The AT&T tech that had to come out and switch to another new modem, after I had already received the "new" one in the mail, just let the new modem incorporate the WiFi password from the previous modem. It actually worked. Then he took the password sticker off the old modem and placed it on the newly replaced modem. Turns out that these are all refurbished modems with updated firmware. The Ethernet ports on the one he switched out were faulty and I did not get any connection to my TV or Xbox when I direct wired them and that was supposed to be a brand new modem, according to the person who sent it. So when I hit connect on my phone to the new WiFi, it took a second and then connected without prompting for a password.
Never hold down the reset button more than 20 seconds or it will erase the old passwords and reinstate the new name and password. That is what the AT&T person that installed mine told me.
So my modem's lights arent turning on. We have the bill paid for, we have all the cords plugged in correctly and we are struggling with trying to get it to turn on. Any helpful suggestions to fix this? The store is closed today and we need this fixed.
If the power light starts flashing let it rest, it may take up to 10 or 15 min specifically 5268ac which is the best modem for gaming and ports forwarding the bgw210 is a bit newer but the port forwarding will not be ass good, if you got money pay and get another modem to do ip passthrough
Can I use this as a router...? It says the broadband ont port is actually a wan port so... I was thinking if I can hook up an ethernet cord from the modem to the broadband ont of the router?
I just installed the identical router due to issues with U-verse. Since I replaced it my Lacrosse weather app on my phone doesn't recognize the new router. Same thing for my Ring floodlight camera and the Ring doorbell. From what I understand the new router/modem is not compatible with certain items. I'm kind of PO'D because several other sites recommend to purchase Netgear router. We'll see what happens when I call U-verse tomorrow. NOT A HAPPY CAMPER!
Are the passwords and network name changed at all the devices when you get the modem from AT&T on the left-hand top it has the new network name and password and you can change it to your old but that might be one reason thanks for watching
@@TomLeeman Thanks. However, I contacted AT&T, they had me sign into and register a Guest on my modem. After I did that the Lacrosse and ring cameras worked. Thanks for your response.
Question: I'm looking to buy a new wifi gaming router, do I have to call at&t to tell them that I'm using my own router instead of theirs? Cuz its a at&t cable internet
@@spartan_a1176 I know this is a month late. With AT&T U-Verse, you're forced to use their gateway. You can add a 3rd party router, but you cannot get rid of the AT&T box. That's the way AT&T does things. In order to setup your other router, you have to first put your AT&T gateway into IP passthrough. The exact steps depend on the mode of gateway you have; you just have to find instructions for your gateway online.
I don't get the point of this video. You said in the beginning that the original router was working fine and you are replacing it with the exact same model. Why? Now you have to go through the teeth-gnashing ordeal to change all your wireless devices for no reason that I can see.
If you have the Landport in another room you can just plug it in but if you don’t you may have to have it installed by AT&T good luck thanks for watching
Not sure if you still have this problem I called the company they tried helping me by phone nothing was working they send me a new router which had the same problem (broadband red) two technician came to my house and the problem was outside they did what they had to do (something about not been connected to a mainbox) and the problem was fix
Do I need a line to conwct my modem? I just stop at Walmart they offered and told me I don't neede nothing else, they just would send the box and instructions and now iam stoked! 😒
It can be wireless or connected with wire phone line or coaxial depending on your preference Mine is connected by a phone line to my computer but all the devices wifi and I have a range extender to cover the whole house
Thanks for the tip other people have told me the same thing I don’t know why they sent me this one it’s the exact same one I had I will try to get a new one thank you and thanks for watching
Well mine comes through the phone line so the routers are set up for different types of connections because in someplace as AT&T has fiber optic‘s right into the home but unfortunately I don’t so I only get 30 MB which really sucks
Quick question for anyone that knows about internet speed. I have att 18mbps pack. And I don't get the any where near the 18mbps. I'm trying to download a game and I'm getting 0.45 mbps. If I buy a gaming router will my download speed be better?
Avoid the gaming routers. They're overpriced gimmicks. That's not to say that they don't work, but they just cost a lot more than a non-gaming router. There are a lot of factors that affect your download speed. I'm assuming you did a speedtest on a wired connection. If you can rule out that it is not on your network, then you should be able to ask them for help. It may be a bad gateway, or a bad connection between the gateway and AT&T's network.
I have been will Cingular when do get Cingular Wireless and BellSouth telephone calls and I got me a bill phone with AT&T when I was 23 years old by digging my first prepaid phone I was 20 back in the old to 2002 but I got me a bill phone but I love AT&T I've been with them at all times ever since 2002 to 2019.
Just got my equipment set it up the steps were simple but no lights turn green I am only getting red blinking lights on the broadband. What am I doing wrong? Help
AT&T is without a doubt the worst I have a T-Mobile cell tower that gets four or five times stronger upload and download but it all depends on where you live and it’s only 50 bucks a month good luck thanks for watching
@@TomLeeman yeah, that doesn’t work with mine. I have also reset , but that doesn’t always work. I’m going to try a few other fixes, I have found on utube. I realize my question was off topic..good video Tom. Thanks for taking the time.
If that is your flow to the u must have fiber into your house check with cable provider ATT and see if u do that's good and you'll have super fast speeds
Att has to have a connection if not they bring it in from the wire outside and but in a box u must have had a phone line at one time somewhere in the house
I need help!! When I changed my router the same WiFi SSID showed and I can’t connect any new devices bc it shows the old router information! Plz help me :(
You should just go to settings and it should pick up your network and you just put in your password for your TV or other devices you don’t need a hug the cable directly
Tom Leeman I have a question so, our white box the battery or whatever it’s called was accidentally unplugged from the power then I plugged it back in and my WiFi won’t work
The black cable on the bottom is the power cable it goes to your power outlet the one cable that looks like a phone plug is your connection to AT&T and the other one is connecting it with the hardware to the computer
You'll tell me all about the AT&T Wi-Fi box and Fiber Optic internet and if I dropped the box and everything how they put the wires in the ground do the new Wi-Fi by Sky surge protector built inside of it the 2019 the new Wi-Fi box who U-verse internet AT&T.
@@TomLeeman i tried that with at&t we have a box that has antenna with a light and a power logo which lets you know like if it’s powered on. our antenna light isn’t on which is currently having the internet box with no service. it’s the reason why on the internet box it has a red light blinking by broadband 1
I love AT&T I love new AT&T U-verse Wi-Fi both came out about the new 2019 AT&T U-verse Wi-Fi box going on a 2020 high with those of a fault that I got that same Wi-Fi by Sagat in 2017 but I don't have a brand new one ten mile about the 2019 AT&T Wi-Fi buy some U-verse for 2019 going on to 2025 Van Sales tell me more about it.
Chimney always do the new AT&T U-verse Wi-Fi box is brand-new is it real fast and capable for 2019 on to 2020 brand new Wi-Fi box from AT&T U-verse box tell me about it.
at&t's wifi router looks so outdated...when I got my fiber internet installed I was like oh can't wait to see the new sleek WiFi router...but then I saw it I was like that's it? It's the same one they use for previous u-verse copper wire internet....😑
LOL....AT&T did the exact same thing with me; sent me the same exact modem but told me the one they were sending was a newer upgrade. They were IDENTICAL!
Att the worse company ever
Thank you for this. As someone who is not tech savy.
You are welcome it’s not too hard when she know how to do it
Thanks my dad unplugged my WiFi this helped
Ask him to plug it back in he’s the boss
I like your voice , sounds like a nice man .
Thanks and thanks for watching
I got fiber in my house my internet is fast 1,000 megs actual speed to the modem 945 megs works flawless love it
Our house was built in the 70's and it will be the last to get fiber so I got 50 mb on copper sucks
Lol we have fiber but we hardly get 200 mbs on a good day, and even then it goes in and out a LOT, currently having an issue where the site says my battery isnt present when its clearly plugged in
U can keep your old password & Wi-Fi user too go to your settings go to WiFi & Network name (SSID) AND THEN CUSTOMS PASSWORD THAT HOW I DID ON MY ATT ROUTER I KEPT MY OLD PASSWORD NETWORK NAME TOO I JUST TYPED IT IN ROUTER SETTINGS OK
good idea
Guys, just an FYI...FACTORY RESET YOUR MODEM BEFORE YOU SEND IT BACK! Why, to erase your stored passwprds.
thanks for the tip!
Thank you 😊
How is that done???
Mine is a little different, but your video really helped me.
Thank you!
God bless you Yeshua's name :D
Ur welcome
Looks like you swapped a Pace 5268AC for a Pace 5268AC.... exact same router, maybe different version?
Old one had a problem
? My old att@t box went out and tore up and so I got on eBay and bought the exact model used and when I plugged it in it connected however most websites won't load up, the only sites that load are UA-cam and Facebook and that's basically it. did I make a mistake by purchasing a used modem box off eBay.
That doesn't sound right it should work check your internet speed ATT is the worst when it comes to that
did you request a new one? how come you got a new one?
i'm wanting to get a 5GHz router because the interference has been wacko lately.
I checked the channel traffic for 2.4GHz and to no surprise, 5GHz is pretty relaxed in comparison
att ran a diagnostics and said I needed a new router
You dont need new router if its not needed. Att need to radiomatch 2.4 and 5ghz remotely so you can have faster connection. I work for att
@@wellstoried connection has been abysmal on all channels lately. It restarts often... its an 3801HGV... a bit outdated, no? If I'm paying for the equipment fee, what gives?
Channels is it uverse tv? Yes you may also request for a new equipment if you wish too and not too much of a hassle returning old equipment to UPS once you get a new one.
We just had to replace that exact modem/router from ATT due to intermittent (sp?) connection to the internet.....devices not attaching well to wifi and even hard wired ethernet devices were choppy. Wouldn't you know, like you they sent us the exact same modem. Within 10 minutes we had the same issues as before. They ran line test and so forth on their end over phone and cant seem to find a problem. Get told to reset and reboot, etc etc but get same problems.....only thing we can guess on our end is that we are trying to connect too many wireless devices (though we have disconnected as many as we can and don't seem to make a difference). They are coming out in a week to boost out speed and package...but before they come, do you have any speculation of what other issues could be going on? All devices we try to use have the same problem. Thanks for any feedback.
Att is notorious for these problems could be copper coming into the house they may need to upgrade the infrastructure. We have an old house built in 70's and are constantly have interruption especially at night with Netflix and other streaming I have replaced routers many times and have range extenders still..
@Jay Fisher I'd like to know what ended up happening in your situation. I have the exact same issues you have. And that's because I have at&t fiber with some hard wired devices. Let me know how it went for you and what they tell you. Thanks in advance 👍🏻
chris montez all is great now. I thought it was line to house but as I recall it was that the tech said they send me a crap replacement router. He replaced it and up our speed and we haven’t had a problem since that day. We put on a
Google nest to extend to some dead areas in house. Our WiFi must have been shotty for months and we didn’t realize until the router starting going out. We are a 3 cell phone family and had been going insanely over on our cell data even though on WiFi at home. We haven’t gone over once since then. Might have come to 90% once but that’s the closest and right before it changed to next month.
chris montez my experiences with att have always suggested to key is to get a tech to
The house. They know way more than the scripted overseas call techs
@@jayfisher5552 thank you so much for the info. This will truly help in my situation as well. I have received my same replacement router and have noticed a bit of a difference. Still going to work on getting a tech to the house. Thanks again Mr.Fisher.
Yep suppose to get "newer, better" modem. Twice they have sent the exact same modem that we currently have, 2Wire 5268AC, even though we were suppose to be send the Gateway BGW210. Could be a distribution problem but we are scheduling an appointment to ensure they are bringing the correct modem. By the way, you may already know, the modems seem to automatically transfer the "name " of the modem and password to the new one. Another option is to call and have it changed to whatever you want or use the http address on the modem to change the name and password to what you want.
good tip thanks
I would expect a bit of a rant about ATT insisting on charging you to rent their device despite it being required to use the product/ service that you pay $$$ for!
-How about once I’ve paid for the entire router with the monthly charges, they let me know and give me the choice for a new router that would justify an ongoing monthly charge!
- they also have an obvious conflict of interest between renting you a range extender if your router does a piss, poor job of delivering signal. Please tell me I’m not the only one realizing this.
I have to admit AT&T is not the greatest company in the world they’re putting in fiber optic in our neighborhood but we haven’t got it yet so I get about 30 MB which sucks and I’ve tried other services and they’re about the same unfortunately because of the old infrastructure coming into the house good luck thanks for watching
Att sent .e a new modem because I wan only getting 1/2 download speed. Did this change your speed?
It did but its still intermitted
please tell me is the green broadband wire the same as any other eathernet cable
Most AT&T comes in the house on copper so the Internet connection is just like the old dial-up phone connection with that little plastic tip that you got a squeeze and push in
I received a new BGW210 via UPS. Much to my surprise it turned out to be 'plug and play' just as promised, however I did have to reset my surveillance camera DVR in order to resync with the new router. I see multiple bad luck comments here so hopefully I won't encounter a glitch any time soon. So far so good with mine, but I'm keeping my fingers crossed.
Good luck on your new gateway enjoy and thanks for watching
Yo thanks for this video I just helped me out right now lol
Never mind, for some reason when I connect it shows my wifi connected but no internet access yet.
Glad I could help
Call ATT may be bad box
@@TomLeeman I got it to work your video helped I was not putting one of the wires in the right socket but watched back and got it thanks again!
Also just subscribed! 👍🏽
Do you know if the DSL Broadband (green cable) has a adapter if there is can you send me a link thank you
I am not sure exactly what you’re asking what would the adapter do what we did adapted for
I do not use the Wifi have a much better one to use. But one thing will say about this model. After replacing an old AT&T model before it. My PFsense firewall has all but fell silent as this blocks immense unneeded traffic whereas my model before this did not. So pretty robust offering there.
I have the Pace 5862AC from att. But lately my wifi range has dropped...I refuse to pay for another att router. Have 50meg.. what is a compatible brand router combo I can use? Range is the only issue I'm having
U can use any router and add a range extender to amplify the area in your home
i Just have the dsl ethernet (green cord) and outlet cord, is that all I need?
Yes you should have a power cord with a transformer that you have to plug-in to a power supply and then you should have a green DSL cord that you can plug into the router into a port somewhere on the wall that AT&T is installed good luck thanks for watching
What is the Cable Line used for anyway?
You could hook it up with ethernet or just use it with Wi-Fi
AT&T mailed us the new modem and didn’t bring the green cable. Did AT&T have to send it or we have to buy another one?
Its a standard phone cable. It doesn't need to be green.
@@JJFlores197 thank you so much. I appreciate your help.
I used our old cable but you can buy one on Amazon
It's the end where you change all the passwords that I need help with. You blew right past it.
The network name and password is on the side of the tower and you can use that for all of your Wi-Fi connection and devices
@@TomLeeman I appreciate your response. Unfortunately this is my 3rd ATT Network router. My Computer recognizes and operates on 2 that I had to send back to ATT. The remaining one is the one I have a password written on the side on yellow stickers, but I am unable to add to the network manually. My Wi-fi works, I just can't sync with my new cell phone. Had to use a friends Wi-Fi to complete set-up process. Thanks for trying !
Would it be the same deal if I bought a new non att router? Like a gaming router
Pretty much the same
The AT&T is a modem and router. Most routers are just routers. Make sure it is a DSL(ADSL)modem and router and not a cable modem/router. 3 main types.
The AT&T tech that had to come out and switch to another new modem, after I had already received the "new" one in the mail, just let the new modem incorporate the WiFi password from the previous modem. It actually worked. Then he took the password sticker off the old modem and placed it on the newly replaced modem. Turns out that these are all refurbished modems with updated firmware. The Ethernet ports on the one he switched out were faulty and I did not get any connection to my TV or Xbox when I direct wired them and that was supposed to be a brand new modem, according to the person who sent it. So when I hit connect on my phone to the new WiFi, it took a second and then connected without prompting for a password.
Nice sometime you get a bad modem and have to have it replaced nice tip on pass
Never hold down the reset button more than 20 seconds or it will erase the old passwords and reinstate the new name and password. That is what the AT&T person that installed mine told me.
So my modem's lights arent turning on. We have the bill paid for, we have all the cords plugged in correctly and we are struggling with trying to get it to turn on. Any helpful suggestions to fix this? The store is closed today and we need this fixed.
unplug power to everything for 20 seconds then plug back in and it should reset
Did u find any solution
I’m having the same problem
Just FYI, you can import all previous connected devices, so you dont have to add them individually.
Good tip
If the power light starts flashing let it rest, it may take up to 10 or 15 min specifically 5268ac which is the best modem for gaming and ports forwarding the bgw210 is a bit newer but the port forwarding will not be ass good, if you got money pay and get another modem to do ip passthrough
Good tips thanks and thanks for watching
Good tips thanks for watching
Did the swap end up affecting the speed at all??
It got a little bit better but not much ATT not so good
You’re great
Can I use this as a router...? It says the broadband ont port is actually a wan port so... I was thinking if I can hook up an ethernet cord from the modem to the broadband ont of the router?
Sounds good give it a try see what happens should work
Was that white cord the Ethernet cord?
That is the connection to the computer yes
How long have you been with AT&T U-verse internet Wi-Fi.
I had mine for 5 years and i know i didn’t made the video but you have any question?
@@erwinang3907 mine came with a yellow cable insted of a white one
At 0:49 do you need that green broadband DSL cable to make the wifi work
I have mine direct wired to my desk top but u can connect with WiFi
I just installed the identical router due to issues with U-verse. Since I replaced it my Lacrosse weather app on my phone doesn't recognize the new router. Same thing for my Ring floodlight camera and the Ring doorbell. From what I understand the new router/modem is not compatible with certain items. I'm kind of PO'D because several other sites recommend to purchase Netgear router. We'll see what happens when I call U-verse tomorrow. NOT A HAPPY CAMPER!
Are the passwords and network name changed at all the devices when you get the modem from AT&T on the left-hand top it has the new network name and password and you can change it to your old but that might be one reason thanks for watching
@@TomLeeman Thanks. However, I contacted AT&T, they had me sign into and register a Guest on my modem. After I did that the Lacrosse and ring cameras worked. Thanks for your response.
Are you still on att or did you end up switching
switching soon
Question: I'm looking to buy a new wifi gaming router, do I have to call at&t to tell them that I'm using my own router instead of theirs? Cuz its a at&t cable internet
You can purchase your own router and use it and use their service You’ll actually save the rental fee that they charge you per month
@@TomLeeman soo basically they won't charge me extra because I'm using my own?
@@spartan_a1176 I know this is a month late. With AT&T U-Verse, you're forced to use their gateway. You can add a 3rd party router, but you cannot get rid of the AT&T box. That's the way AT&T does things. In order to setup your other router, you have to first put your AT&T gateway into IP passthrough. The exact steps depend on the mode of gateway you have; you just have to find instructions for your gateway online.
my question is can u get a gaming router and replace your att router with the gaming router or no?
yes u can use any router this is just the one that came from att
Tom Leeman Can you use your own connected directly to the ONT or only through AT&T’s?
I don't get the point of this video. You said in the beginning that the original router was working fine and you are replacing it with the exact
same model. Why? Now you have to go through the teeth-gnashing ordeal to change all your wireless devices for no reason that
I can see.
Att’s fix was sending a new router
Very informative video I currently want to move my modem to a different room does AT&T charge a fee for that?
If you have the Landport in another room you can just plug it in but if you don’t you may have to have it installed by AT&T good luck thanks for watching
Hi. It won't charged you on that.
Does cable line work with this?
Coaxial cable should
My dsl data cable broken how and where I can get the same one because the enthernet cable from best buy doesn't fit to the att modem please help
If its from ATT call have then send new or go on amazon and purchase
Its a standard phone line cable: RJ-11
I was yelling at you look at the model numbers of the routers to see if they were the same. Didn’t you hear me?
yes I could hear you thanks for the tip
My broadband is flashing red I’m tired of trying to figure it out any suggestions ?
Unplug from power source for 10 seconds then plug back in and wait should work
I did that and it didn't work even after we paid it.
@@TomLeeman mine says do not disconnect on the power cord what about broadband cord
Not sure if you still have this problem
I called the company they tried helping me by phone nothing was working they send me a new router which had the same problem (broadband red) two technician came to my house and the problem was outside they did what they had to do (something about not been connected to a mainbox) and the problem was fix
It says I don’t have broadband
call ATT
@@TomLeeman do I have to have the green plug in where it says dsl broadband
Do I need a line to conwct my modem? I just stop at Walmart they offered and told me I don't neede nothing else, they just would send the box and instructions and now iam stoked! 😒
It can be wireless or connected with wire phone line or coaxial depending on your preference Mine is connected by a phone line to my computer but all the devices wifi and I have a range extender to cover the whole house
Wow your old modem looks newer than mine... Did I miss something?
This is the one that the AT&T sent me but all the ones that they sent I’ll look beat up and old thanks for watching
Model numbers are the same (on the front of the modem). Trust me you don't want the BGW210. I would send it back.
Thanks for the tip other people have told me the same thing I don’t know why they sent me this one it’s the exact same one I had I will try to get a new one thank you and thanks for watching
I have a at&t u verse router that’s actually hardwired throughout the whole house!
That will work much better
@@TomLeeman of course as the old router that came with the house has all of the house hardwire
I just received the same one. Dude my router was so old it didn't have that ont broadband. What is that ? Do I need it is it necessary ?
Well mine comes through the phone line so the routers are set up for different types of connections because in someplace as AT&T has fiber optic‘s right into the home but unfortunately I don’t so I only get 30 MB which really sucks
Quick question for anyone that knows about internet speed. I have att 18mbps pack. And I don't get the any where near the 18mbps. I'm trying to download a game and I'm getting 0.45 mbps. If I buy a gaming router will my download speed be better?
call your provider and get a new router
Avoid the gaming routers. They're overpriced gimmicks. That's not to say that they don't work, but they just cost a lot more than a non-gaming router. There are a lot of factors that affect your download speed. I'm assuming you did a speedtest on a wired connection. If you can rule out that it is not on your network, then you should be able to ask them for help. It may be a bad gateway, or a bad connection between the gateway and AT&T's network.
I have the same one. How do switch from 5Ghz to 2.4Ghz??
That is a good question and I will have to research that and get back to you thanks for watching
Typically USB is for charging only on AT&T modem/routers. No data. Is that still the case?
not sure will have to research that never used USB on router
@@TomLeeman My ISP, Sonic.net, uses this same Pace 5268AC router except the firmware is programmed for Sonic. The USB port serves no purpose.
I have been will Cingular when do get Cingular Wireless and BellSouth telephone calls and I got me a bill phone with AT&T when I was 23 years old by digging my first prepaid phone I was 20 back in the old to 2002 but I got me a bill phone but I love AT&T I've been with them at all times ever since 2002 to 2019.
Just got my equipment set it up the steps were simple but no lights turn green I am only getting red blinking lights on the broadband. What am I doing wrong? Help
Did u plug in your dsl phone line
U can unplug everything wait ten seconds then plug it all back in it takes about 10 minutes to reboot
Will this change my IP address
Yes
It won’t let me fully connect to the internet I got to go on a site
Unplug everything and wait 10 seconds then plug it back in
At&t is so annoying and irritating 😐 wish there were better wifi companies but we’re in 2022 and still can’t get better wifi companies. Annoying.
AT&T doesn’t care because they’re part of a duopoly where there’s usually only two choices of Internet provider and sometimes just one
Yes they sent you the same thing
When you get the red warning what’s the problem?
No internet connection from incoming DSL or Broadband from ATT
Were does the green cable gies
The green cable is from ATT u plug it just above coaxial at the bottom back
Bro I have the same internet as u and mine is 5G but it runs like 1G AT&T is the worst internet I’ve ever used
AT&T is without a doubt the worst I have a T-Mobile cell tower that gets four or five times stronger upload and download but it all depends on where you live and it’s only 50 bucks a month good luck thanks for watching
My service is blinking what does that mean
Unplug everything wait 20 seconds then plug back in if that don't work call ATT support they will fix it
@@TomLeeman Thanks I did that and now everything works
Have you ever had the “black screen” problem with your computer?
Yeah I’ve had that happen to my Mac usually what I do is just unplug it let it sit for a while and then plug everything back in and turn it on
@@TomLeeman yeah, that doesn’t work with mine. I have also reset , but that doesn’t always work. I’m going to try a few other fixes, I have found on utube. I realize my question was off topic..good video Tom. Thanks for taking the time.
Can this work if the service is disconnected?
no
Do I need to connect my dsl cable
If that is your flow to the u must have fiber into your house check with cable provider ATT and see if u do that's good and you'll have super fast speeds
My dog chewed the green cords what’s it called so I can buy it
DSL cord
What if your home does it have a wall jack
Att has to have a connection if not they bring it in from the wire outside and but in a box u must have had a phone line at one time somewhere in the house
I have just received my equipment, do I plug the green cord into phone jack in wall?
Yup
Tom Leeman thanks
How long are the cords? My phone jack is on one wall and my desk is across the room.
Another one for attat wifi
yup
How can I connect another router to this? Like a TP link ac1750
it connects to your network through your router
I need help!! When I changed my router the same WiFi SSID showed and I can’t connect any new devices bc it shows the old router information! Plz help me :(
Change the network and pass on your devises
Tom Leeman Can you elaborate on this? Having the same problem.
U have to contact ur internet provider and tell them that u got an new router they’ll ask for ur MAC address and other information then it should work
You didn't show how to connect the modem to the cable (DVR) box
You should just go to settings and it should pick up your network and you just put in your password for your TV or other devices you don’t need a hug the cable directly
I don’t recommend getting at&t
True dat
I agree XFINITY is 1,000 times better
Att is a total rip off they will jack your rate up every chance they get
Yup
I always wondered if the coaxial connector could be used as an antenna to extend the wifi signal.🤔
Possibly I don’t see why not
@@TomLeeman no
How did you order this?
From ATT
@@TomLeeman why lol
I did everything but the name isn’t popping up...
Turn everything off unplug everything and plug it back in and see if it’ll work
Mine doesn’t have a cable plugged in the (dsl broadband) it has it in the (ont broadband)
You can just use Wi-Fi
Tom Leeman I have a question so, our white box the battery or whatever it’s called was accidentally unplugged from the power then I plugged it back in and my WiFi won’t work
I dont have nothing connected to broadband mine is connected to the red one
2 types of broadband DSL and ONT that's your feed coming into your system
Can you explain what each cable is for please
The black cable on the bottom is the power cable it goes to your power outlet the one cable that looks like a phone plug is your connection to AT&T and the other one is connecting it with the hardware to the computer
Do you NEED the green wire to have internet
Yes that is the feed from ATT from the outside
@@TomLeeman dang
What if I don't have a broadband jack, how do I connect to my WiFi without it?
Your devise can recognize the network then just plug in the password
Tom Leeman device* and it didn’t work but it’s ok i got better wifi now
You'll tell me all about the AT&T Wi-Fi box and Fiber Optic internet and if I dropped the box and everything how they put the wires in the ground do the new Wi-Fi by Sky surge protector built inside of it the 2019 the new Wi-Fi box who U-verse internet AT&T.
Damn. What the hell are you saying?
Adam U. 💀💀💀😂
It didn’t force you to use the stupid app?
Nope
So you have to plug it into the wall jack?
Well yes. AT&T uses a phone line to get you Internet service unless you happen to get AT&T Fiber.
is anyone having or had problems where the broadband 1 is red?
If you get any red lights on your tower unplug it wait 10 seconds and then plug it back in good luck thanks for watching
@@TomLeeman i tried that with at&t we have a box that has antenna with a light and a power logo which lets you know like if it’s powered on. our antenna light isn’t on which is currently having the internet box with no service. it’s the reason why on the internet box it has a red light blinking by broadband 1
The world has become so damned complicated...
Thats for sure thanks for watching anything else u need figured out let me know in the comments Ill make a video
I love AT&T I love new AT&T U-verse Wi-Fi both came out about the new 2019 AT&T U-verse Wi-Fi box going on a 2020 high with those of a fault that I got that same Wi-Fi by Sagat in 2017 but I don't have a brand new one ten mile about the 2019 AT&T Wi-Fi buy some U-verse for 2019 going on to 2025 Van Sales tell me more about it.
I want to move my entire router to the other side of my house
u can do that
I wish I can get my router my room my room is like the middle the room its broadcasting from my signal is weak
And when they shipped the gateway thing or whatever it came with no instructions….I don’t get how hard it is for them to do their job for once…
AT&T is the worst
passwords will remain the same mine did.
Sometimes thanks for watching
Outdated gateways, should have been destroyed long time ago
Yep, they are the worst
Where they go though
Are you asking where to put the cables?
How did he change the passwords
If you look on the one side of the router towards the top it gives you your Wi-Fi name and your password I also have a video I made
Is that one of those little coke bottles from the 70's laying there on your floor?
yup
Chimney always do the new AT&T U-verse Wi-Fi box is brand-new is it real fast and capable for 2019 on to 2020 brand new Wi-Fi box from AT&T U-verse box tell me about it.
at&t's wifi router looks so outdated...when I got my fiber internet installed I was like oh can't wait to see the new sleek WiFi router...but then I saw it I was like that's it? It's the same one they use for previous u-verse copper wire internet....😑
AT&T is the worst I must say
@@TomLeeman but it actually works fine. I was just expecting something sleek and modern.