@@warrenmooney9422 he didn’t say it wasn’t embezzlement. He said they (companies) “call it accounting”. Most companies who embezzle don’t call it what it is (unless caught) so he’s not wrong. The way you interpreted his words was wrong however.
I was making $15 a hour as a professional painter, they had a state job come up where we would make $45 an hour and I was left off the job to take care of the residential job's while guy's that were hired as summer help got to work there. No experience making 3 times what I was making. I asked why I was not getting any and the bosses daughter said that there was nothing for me to do there. 10 years with the company and not one single customer complaint is what I told her and walked out. Started painting on my own and am so much better off.
That's disgusting! They were caught! That's theft. Did he get fully compensated?! Why wasn't he given something for being a loyal hard working 2nd generation employee??! They should've given him at least 20K?!
You might be wrong. Do you think that maybe they are OVER paid. I am willing to bet that in some of these Franchised Shops, there are family members working say in the office as an Office Manager that are not needed AT All. Kick them out for a month and see how things go. If smoothly, they were worthless. If not, revaluate their pay with the market rate for the same responsibilities. Adjust accordingly. More like, cut their pay to within range for their knowledge, skills and experience. It is a dream of mine to study a company and advise on how they can increase profits without raising prices to the customer. It would not be pretty. It would not be free.
LIVING BEING IS OUR RACE, MANKIND IS OUR RELIGION, HINDU,MUSLIM,SIKH,CHRISTAIN, THERE IS NO SEPARATE RELIGION ALMIGHTY GOD KABIR is the father of all souls that JESUS, MOHAMMAD, GURU NANAK, VEDH was telling in BIBLE, QURAN, GURU GRANTHA SAHEB .. In OLD Orthodox Jewish Bible KABIR is mentioned...KABIR means (GREAT or MIGHTY GOD) in hebrew...but when translated in different languages translator removed KABIR word Quran written in arabic has also KABIR word....KABIR means THE GREAT in arabic. In vedh also KABIR is mentioned.... GURU NANAK himself described that LORD KABIR is his Guru and Lord KABIR met him..and in GURU GRANTHA SAHEB Guru Nanak called Lord kabir as kartar (GOD) Just by reading holy books it is impossible to get depth knowledge of Holy text because we are just a living beings.. In vedhas also KABIR is mentioned...our brain isnot capable and doesnot understands the secrets behind the words and world.....GURU NANAK, JESUS AND MOHAMMAD were aware of LORD KABIR but later followers were not able to get depth knowledge
It’s not ‘making it right’ until you go far back in his paystubs and make sure he gets back pay for every single check since his hire date. Saying that NOW they’re going to make sure he’s paid right ISNT ENOUGH.
He'll be compensated like the President of the company said on the phone...Some Rotor Rooters are independent, but they're still accountable for how they run that business. Just watch the video in it's entirety and listen.
@@ZLwh1ne mentioned, but did nothing. There's absolutely no reason she couldn't have made him whole as part of that episode. The core issue may still exist and need to be taken care of but all she gave him was words...
@@TheDiverseShot Yeah, but busting your rear 5-6 days a week 10+ hours a day for 500-600 a week is stupidity on steroids..... A water heater install, new faucet install, and unclog a drain in a day could match his weeks pay.
@@michaelh7527 that amount of money is definetly low for sure, but just in general most people do not wanna go independent because of the liability factors.
@@TheDiverseShot Believe me, I know about that 😁. My brother started off as a laborer and became an apprentice. Worked all through his 20s and into his 30s. Working from 7 to 5, 5-6 days a week in the outdoors takes a toll. He got tired of low pay and constantly hearing the owner biotch about overhead and blah blah blah all while his wife drove an expensive SUV and he drove a Ford Raptor and stored his triple motor contender boat at the back of the shop. He said the dudes wife worked there at the front office and had more silicone than the paint department at home Depot 😂 😂. She would flirt with the guys and pretty much do nothing all day. But he decided to go out on his own. Business picked up quick as people want their drain unclogged right now lol. But he picks and chooses what he wants. Typically it's toilet replacements, faucets, dishwashers, busted pipes, new plumbing under sinks, etc. I was doing it with him but a knee issue of mine is just too much. But he has gotten to where he has three guys working for him. He himself works about 30-35 hours a week and gets more time with wife and kids. His health has also improved as well as his demeanor because of less stress. I encourage people in trades like electrical and plumbing to get out on your own. The money is there and you can make a good living. Don't bust your body by age 40 for low pay.
I used to work for Mr. Rooter, and that is the same reason that I quit. Very frustrating to find your paycheck is small when you've busted your ass on jobs.
Judging by this guys lack of plumbing knowledge, he’s making mistakes and other techs probably have to fix his mistakes. Check out how he’s connecting the water supplies, not only is he going directly from copper to iron water heater nipples, he’s also over tightening the 3/4” copper FIP’s with a freakn 21” pipe wrench!?!? This guy has no idea what he’s doing. That’s where his money is going…
@@a.e.5555 that is true and yes he should be told what he’s doing wrong. But I know about this company and they hire anyone who’s claims to be a plumber. I’ve been Plumbing for more than 30 years and have worked at a couple of good companies and a couple of bad ones. The bad ones definitely don’t point out mistakes, they just take the money and give it to the guys who have been bringing the most $$ In because they stay and the guys who don’t really know what they’re doing leave, but the $$ keep coming in anyway.
@@raven69600 I agree- these plumbing franchises are just like the oil-change franchises. Nobody has found a way to make them profitable without doing low-quality work with entry-level mechanics. You have one QC tech who’s also the Complaint inspector, estimator, supervisor, delivery person, etc., etc., and what always gets put to the backseat is the QC check and retraining. So bad habits abound, leading to a plethora of shoddy jobs.
@@Glum1964 Agree. Any of these chain franchises operate the same way and it doesn't matter the industry. Been in the automotive industry for years, worked the chain tire/brake shops, and finally went to a dealership and its a world of difference. I'm sure chain plumbing or electrical is the same way as the chain auto repair places.. Least amount of skilled techs employed and max profit for the shops.
Voice actors will be. a dying breed thanks to AI fake voices. Technology is still wonky NOW, but give it a few years. We won't be able to tell what's real and what's not.
I remember the owner of the company told all of his employees that there would be no raises or Christmas bonuses this year. The next day, the owner’s wife drives up in a new Corvette.
The company needs to compensate him for the agony they put him through by not paying him correctly all those times. Not being paid what you've earned is inexcusable.
One of my bosses (a big name you would probably know) used to say that there were two ways to lose employees, and #1 was not paying them what they earned.
if hes lost $500+ for more than 8 weeks someone needs fired take it out of their check because someone is stealing materials are a write off too so they get paid twice they write that off what they pay in taxes and it comes back as refund
He should've filed a complaint with the Dept of Labor for his state for all his unpaid, stolen wages. I wish more people did. Then these shady businesses wouldn't be in operation.
The interpretation I had of his comments is that they probably have him working on an independent contractor basis or some kind of commission arrangement. If so, the state labor department isn't going to help him much. The franchise owner is likely gouging the installers by charging them for extras. Things such as low balling the estimated supplies allowed for an installation, then charging him at premium prices for any supplies he needs that are over the owner's low ball estimate. His gross is probably calculated correctly and he is being nickled and dimed to death for the supposed work related back charges.
When we tell people they "should've done this or that" , we are assuming that they are aware of the options/actions that they can take to help and protect themselves. Telling some one to "do something" after the fact doesn't help, they need to know ahead of time. It's important to get the information out there for the public to be aware but businesses will conceal, even government , the information we need to know to protect ourselves.
I've been through some shady situations with employers. Sadly the bureaucracies are mostly useless, lazy bums who only care about things that fit their political agendas and that depends on what dark money sources are secretly lining their pockets and keeping them employed as useless, lazy bureaucrats.
@@terrymcvicker7064 I worked for a company once that didn't pay overtime even though we worked it regularly. That's not legal either. Yet, when you're in that position, you need that job...otherwise you wouldn't be there. So who is going to make a big deal about it? You'll likely get fired if you do. I wasn't there a super long time. When I got a new job maybe I should have done something, but honestly I was just glad to be somewhere else and so I never did.
@@terrymcvicker7064 accept the companies that are allowed to pay the federal minimum which is dogshit. $7.25 per hour currently. But they are contractors, so it does fall under that law. They can still sue and all that though, able to go to the labor board, etc.
I was screaming when he said the word shadyyyyyy😂😂😂 omg I would have died if I was her. The shame and anger I would have felt as a CEO. Glad she took action
About 10 years ago, I interviewed for a tech position with Mr. Rooter. During the interview with the owner of this franchise, he looks at my resume and application. I had at the time 20 years experience in being a plumbing tech and contractor. He fires a series of questions at me. I aced every question with dignity and respect. Then he proceeded to try and take my experience and toss it, saying I'll now be taught to do it the "right " way. I just smiled, got up and said sorry this interview is over. Good luck. Most Mr. Rooters are owned franchises. Watch and beware.
@@bethany4837 I suppose in a way this channel spreads misinformation by showing only part of the story. Cutting it where they did certainly makes it look like they said, "Since you caught us, now we'll actually pay you correctly". Worst boss and company ever.
I'm a local plumber in San Mateo County California for 20 years experience. The company I work for sends me out to fix the problems that 99% of the other technicians can't fix I'm constantly saving accounts, and they send me to high-end jobs. But they won't give me a raise. I have help train multiple apprentices and they have gone to become service tecks after the first year they make what I make. In this industry you get so many false promises, at this point I have started the process on getting my own business the only way to make money in this industry is to start your own business.
Get a businesses license from the state and start making your own clients. Steal theirs while you're building your business and then leave. You don't owe them anything.
That's why I work for unions, no shady bs. It's all in black and white. And if you have any issues with the company, call the hall, they'll fight for your rights.
Hello as the GOP says if you hate it move to Sweden You hate America. America is about enriching the top 1% of the country and everyone else can go to hell. If you disagree you hate America and Donald J Trump. MAGA!!!!!!!!!!!!!!!!!!!!!!
Not in commiefornia though. Too much bs to deal with. I had a business in commiefornia from 2002 until I lost my business in the Camp fire in 2018. It's a very unfriendly state for running a business. Glad I moved outta that shithole and back into the US.
This happened to me with Stanley Steemer 10+ years ago and is the EXACT reason I quit. I never paid it any attention until we did a HUGE job one day and my next 2 checks were around the same amount as every other check when it should've been much larger. They gave me some bs excuses and I gave them a resignation.
From what I understand, the only real way to get that compensation back is to get a lawyer. If you can’t afford a lawyer, then maybe get a contingency based one. But is a lot of time in expense for you and you’re generally probably not gonna get the compensation back and still have to pay the lawyer. Whereas the company will go rounds with you and still come out on top. Or the company will just have a provision where if there’s a dispute, you call arbitrator and the arbitrator will side with the company and have a nice day.
How does someone work 60 hours and wind up OWNING $21? And why are these guys even on commission? They are not doing sales. There is some shady shit going on. Wayne should have walked out a long time ago, and frankly should have filed a complaint with the Department of Labor.
@@bivensrk You go straight to your states' Department of Labor and file a complaint. They will investigate and get you your full wages due to you, without a dollar spent on a lawyer. But..... It is imperative that you have all your paperwork saved. You carry a little pocket notebook to keep track of your hours, your jobs, what you've had to pay out of your own pocket for any expenses they charge you..... Paperwork is king, even though it's a pain. I filed a complaint with them for the boyfriend (I keep records), hours worked, the raise not paid, per diem not paid..... Didn't cost a penny and received $7,000+ direct from the employer. Plus the company had to pay fines for the bullshit accounting. That's what the Dept. of Labor is for.
@@johnchristmas7522 Go straight to the Department of Labor. No out of pocket expenses.... You'll receive your unpaid wages and the DoL will charge the company fines if your company is not paying unpaid wages. Unpaid wages is illegal.
Yeah I was waiting for the big blow out amount of money they'd give him. Maybe the clip was just cut too short. They tend to give large amounts to employees on this show, even without the paycheck discrepancies .
I had a interview with a owner of a company And his biggest mindset over all was : Show up on time, Do your work, "I don't care if you leave at 5pm Or stay till the job is done you get paid for both" 3 weeks into the job ...Paycheck was a day late following paycheck was 2 days late I took it up with my boss The following paycheck was friday, sat, sun,....Monday morning I talk to the owner to say ...I quit because we both have the same morals : Show up on time, Do your work, And expect no less from a company with your hours and pay "I don't care if its late But you would not keep me on if i shown up late each time...And thats why im gone"
it amazes me because if an employee steals from the company they automatically get fired and charges pressed against them. but if an employer steals money from the employee they try to compensate you. I had the same problem happen with me on my commission check and I'm still fighting through it. my company owes me about $2,000 in sales I made all this year in my profession. I had to go all the way to the VP of the company to get some action
My good friend worked for Them in San Francisco. He learned the business. Started his own business with their clients and never looked back. He's now retired doing what he wants. Owns real estate. Does plumbing on the side for cash. Living his best life. Lean the skill set then start your own business. Same with HVAC, electricians, Carpentry, etc.
@@ravenmckinnon5526 should have treated him better so he didn't leave. They could have fired him and not given two sh*ts Business is ruthless unfortunately
Good to know not to work for this company. Worse part is, they're all this way, you really gotta keep track of everything you do, the hours you work, etc. I caught McDonalds screwing with my time punches several times, got compensated, but seriously, people shouldn't be able to modify anyone's pay/hours without that employee's approval and that employee standing right there and everything in writing and signed. Gotta watch these corporate companies they'll screw your paycheck every chance they get, and their excuses are pretty pathetic, and illegal.
Just like I feel McDonald’s, Burger King, Popeyes and all fast food should not charge their employers for a meal and at the end of night they dump the food. Those employers should be able to bring home food for family or pantry
@@DannyC723 Yep, I have to pay for all my food, I don't get any discounts at all...and most times I'm working 40+ hours a week yet have absolutely no benefits...yeah you can get insurance but its like 3/4 of your pay...and $7k+ deductibles...totally outrageous for a multi-billion dollar corporation.
when i was little McDonalds had my mom work a 24hr shift and then didnt pay her for it. not only do you have to watch out you have to not let them get away with it
For her to not even be able to wait even a SECOND longer before running out and calling head office right away... Is AMAAAZING!!!! MAD RESPECT !!!!! I wanna see how this episode ends!!!!
I work for a very small plumbing business, we charge a heck of a lot less than any of the “franchise” plumbers and yet we still make a good living. I wish more people knew this. It will save them a ton of money and keep local companies in business.
But they have to stay afloat in the face of franchises, though. And with the overhead America forces sole proprietors to put up before they get started...well, there ya go.
Absolutely. My boyfriend is a master electrician. He & his Dad have been in business since he was a teenager. He worked another full time job to put his oldest through college. It takes a streak of boldness & independence to be self employed.
That is with every franchise I install gutters covers and the franchises charge $3,000 for a job that we can do for $2,000 or even $1,500 its crazy but they have the national marketing so almost no one calls me.
Note to self: If you have a new employee who looks like they've never worked a day in their life show up with a camera crew and start asking a bunch of questions, You're probably on a BS reality show.
Crook management calls for crook skills. Gotta adapt. If you don't adapt you don't survive. If you're r not put there eating dogs you're gonna be eaten by other dogs.
I’ve been in the blue collar work force all my life. I’ve seen so much shit I should write a book. There is no such thing as an honest or good employer. What gets me is when I’m applying for a job and I’m given a test- asking questions about my honesty & integrity with “what would you do?” scenarios. I think employers should be given those tests, too. I’ve had employers who’ve cheated me out of wages, OT, vacation time, and holiday pay. I’ve had jobs where I’ve had to buy my own supplies, even toilet paper & soap & paper towels for the bathroom. I’ve had to pay $75 non refundable fees for background checks for jobs that only paid $8 hr, plus I had to purchase uniforms. The working class has been getting stiffed for over 30 years now. Barbara Ehrenreich, who recently passed away, authored the book “Nickel & Dimed… On (Not) Getting By in America”. It was published over a decade ago, but employers abusing their employees has been going on for years.
I’m sad to learn of her passing in a random comment section on the internet. I had to read that book in freshman English in college and finally felt heard. That is the “liberalism” they are teaching in schools that conservatives and corporations hate. Hard to take advantage of well educated people.
I like how the president is like "we can't fix something we don't know about". And that's the problem with corporations is there are almost too many levels of management. I've worked for several corporations where employers are frustrated and vocal for a long time. They fall on deaf ears and rarely get up to the person who will fix it.
Let me just say they aren't leading me to pay a platform to let me watch full episodes of Undercover Boss. They just push me to seek out other UA-cam channels
@@kesselrunheroj8497 Employees are arrested for stealing from their job all the time, but being on their phones isnt illegal, and you can fire them. Stealing the paychecks of your employees is illegal, but low wage earners dont have the resources to take appropriate recourse. If you want the big bucks as an owner then you you rightfully have more responsibility and should be held to a higher standard. But of course you would deflect from owners ripping off their employees paychecks with "but their on their phones while on the clock" as if thats in any way equivalent to stealing hard workers paychecks. gtfoh
I’m a semi retired cook. I ensure payroll closeout is valid every week. It’s the most important task, but under the radar. Every cook, needs to be paid his/her hours. I’ve only processed maybe 10 payroll discrepancies in 16 years. Our retention rate has moved up significantly. Keeping great people is really an art. Making sure they are paid properly is mandatory.
That end part had me lol'ing. Not at the gentleman's problem...but just reality smacking this fairy tale in the dirt. The owner tells you that the problems are going to be taken care of...but the man has had them so long that he's like "We'll see...." I hope he gets what he's earned.
First, not paying your employee what you contractually hired him for is criminal. Not an "Oversite". Those accounting people need to be criminally charged and then sued in civil court.
My job wasn’t paying me the right rate for over a decade. When the correction was made I asked for back pay. They told me sorry too bad and my union went along with it.
@@bobsmith-ji2uh That's why there are Lawyers that specialize in wages and Unions. I took my union and the parent company, (Nabisco) to court, and listened to them make offer after offer to settle. Most would have. I didn't. Still have plenty of $$$ in the bank. Fight for your rights my friend. You may lose, or win. Either way, you will be a better Man for it. Good luck!
I worked for a Mr. Rooter in Oregon City, Or. 11 year's ago, everything you just heard is and has been happening for a very long time . I remember that it was like a revolving door of plumber's & drain technicians with this issue being the number one complaint. Each Mr Rooter is a franchise, therefore I'm at a loss as to what the president can do. The Mr Rooter I worked for is or was owned by a retired McDonald's corporate suite who likes flying planes for fun. ( I know my last statement has nothing to do with the topic, but couldn't resist )
This happens in a lot of businesses. I worked in one place where the GM was changing the time clock when we would clock out ( example .. we clock out at 5:30pm she would change it to 5:10pm this went on for at least a year that I know of ) She ended up getting fired and the company had to pay us what she stole from us .. it cost the company well over $35 thousand dollars.
@@chrisvinciguerra4128 .. let me see if I can make this any more clear for you since you failed to understand why she was FIRED. The company didn't know she was doing that ... understand now ?
@@vulcan2882 That wasn't my question and I didn't say that the owner or anyone else knew. I wondered what purpose the GM has in reducing people's hours. I don't see how it would benefit her.
@@chrisvinciguerra4128 .. she was cheating the company as well as the employees. She was caught and the proof was in black & white ( time slips clock / in clock out never matched )
So most of these end up with someone getting a trip, or a house, or thousands of dollars. But this guy...nope... he gets a promise NOT to be screwed anymore lol
When you are working for a company and things are not adding up, never be afraid to speak to the powers that be, of your concerns. A decent company will listen to you and work towards resolving your issue. If the head of a company is not listening, then you know they are just in it for what they can get from you. Shame on them.
A follow up about this would be nice. Where was that money going? My bet is the manager, accountant, HR person or whatever was stealing it from the company and ripping off employees to cover their tracks. Seen it before.
Yes your perfectly right ì think it unreal that so called boss meets him to work a few hours and they give there hole life story in those few hours a load of bullshit what boss listens to all that all for a tv/ UA-cam
It's because of shit like this, I like to use small local places around here. When I needed some plumbing work, I put a feeler out on facebook. I got a strong recommendation for the same person over and over. When he came by and crawled under the house, he came back and asked if I would be willing to crawl under the house. Since I don't mind, I changed, went under the house, and he showed me the issue. I approved the work, he got paid and we were both happy. He didn't try and screw me over and he even let me check the work that he did. A few months down the line I decided to replace my kitchen sink. I gave him a call and got the same top tier service that I got before.
Horrible company! I used their services to install new water lines. Then, we noticed our sump pump was running when it wasn’t raining. Come to discover the technician had cut through to washing machine discharge line. They took no responsibility and refused to come back out.
It's really sad that nothing gets done about stuff like this until someone higher up in the company finds out about it. The local office was (apparently) ok with messing-up people's payroll on a regular basis with intention of figuring out why it was messed-up or even fixing the issue. And then they make phone calls and cry on tv about it like it's news to them. If you don't know how your company runs and regularly make sure that people are treated properly, do you really deserve to own a company where you're responsible for other people's livelihood?
I found out a couple years ago that Roto Rooter, that many of them are not actually plumbers. So I had a guy come over to fix our kitchen sick. I was told we need a new garbage disposal but he couldn't replace it for us because he wasn't a plumber. The only thing he could do was clear the clog in the sink but warned it will keep happening with the rusted out garbage disposal. So then he gave me a contact but I still had to pay him like 300 dollars. Then having to call an actual plumbing company ran another 500 dollars. So in total a sink clog turned out to be 800 dollars to totally fix it. Meanwhile before that a few years ago I had Roto Rooter come out to unclog our toilet/bathtub. It was working but then the next day it was clogged again. So they didn't remove the entire clog. They had to bring another person out and while I didn't have to pay a fee for service for the second visit, I still had to pay for them again to unclog the toilet/bathtub which should have been fixed the first time. So a bill from 300 became about 450 dollars. I don't plan to use Roto Rooter again. I only used them because it was the first name I could come up with to call as I was thinking about this undercover boss episode.
She heard about how much he was owed and said “we’ll get this figured out” and not “we’re getting you your money right away” he knows he’s gonna get the run around. Poor guy
This is NOT ACCEPTABLE. If they are doing this to their employees at ANY location, maybe the public needs to reassess using them!! I don't want someone coming to my house, doing a fair job with something I can't do, and I suspect he won't be paid for it. Needs to be a follow-up to this.
@@jimmyneutron1876 Read my comment again in a conversational voice in your head. Not someone yelling, or whatever. These shorts aren't made for everything that anyone wants to put on them and there are important pieces left out because of the time limitation. I suspect this was one of them. I need to stop reading these things as that happens all to often in these. Glad you responded. Thanks.
I bust into 😭 tears, I'm a veteran and when I see Americans taking care of out brothers and sisters I makes me happy 👑 she's awesome for looking out for coworker!!!! Yesssss America 🇺🇸 🦅 Yes 🥰
The answering office lady, Mary, on the other end of the phone line says "we can't fix anything if we don't know about it" - In a heartless tone, not even sounding surprised - bet she's known for quite some time and would be balking if her paycheck was half of what she expected! They knew
I work for a company that rips my pay off as well. There’s been several days they told me to stay late for work and never paid me even though they kept saying over and over I will get paid. After 3 times and not getting paid, I refuse to stay late and I will never trust them again. Luckily I haven’t had much issues with my regular pay.
I work at a hospital with electronic time clocks that you have to swipe in and out…HR continually changes the swipes and if you don’t check your direct deposit you don’t get what you earned
That BS corporate excuse, "We can't fix what we don't know about" is sickening. They can hire as many inspectors as they need to oversee their franchisees.
Yep!!! I always thought a company would get lots of value from a liaison. Someone who would just go around talking to ppl about issues. But, if you only care about Max profits and people aren't quitting, why try?
Wow 😮, $600 a week for all the hours he’s working is unthinkable for me coming from Australia 🇦🇺, that’s almost poverty line wages, I wouldn’t even get out of bed for that amount of money, I understand everything is more expensive here in Australia 🇦🇺 and our wages are much higher than that, I guess that’s why many move to Australia 🇦🇺 from overseas, even though our cost of living is higher, I was hoping that she’d do more for this gentleman, he seemed nice and committed to the company. Good Luck with your future and to all those that are struggling in these harsh times. I just can’t imagine how you all manage. Cheers from Queensland Australia 🇦🇺🙏🏻🙏🏻🙏🏻🙏🏻
Depends on where you live. I live in Oklahoma, where my mortgage is less than $1,000 for 3 bed, 3 bath house. The same house in California would be $3500+. Cost of living varies greatly here, state to state.
@@shoutatthesky just by the fact the poster said “here in Australia” makes it clear they understand the country differences. I think they are taking conversion into account and still saying that’s a low wage
This is what it means to do commission only work. There is no pay base. It’s solely based on how many customers you sell and how much service you can give and even then it only ranges from 4-7% of that ticket is your pay- but then you have to take your company sale base per month into consideration. If you earned less than what their prior year statistics show you should’ve sold- you won’t get shit. Mattress firm, certain real estate, in home remodel contractors, franchisee sales and third party contractors all pull this shit
I made a whopping $3,000 doing commission work for the entire time I worked for them during a year, and because I had to be licensed, I was considered "my own business". So when it came to tax time, I still somehow owed the government despite getting next to nothing for the entire year. We're talking 60 hour weeks. I busted my hump and did everything I could, but those senior agents were there to just reap the rewards.
"This is a great tech, we dont wanna lose him" These are the words of a true leader. Respect to her for making it right when she found out about the pay issue
I am a disabled lady and I have learn that you can more things if you do it in a certain way. There is a museum in south Florida ( coral castle) He moved very incredibly heavy sculptures to decorate a beautiful place for a lady he loved. She refused to stay marry to him but he created this amazing place. And she never saw it she married someone else. But It’s like a museum you can visit. It’s amazing! people are blown away by these huge statues he moved and he was a tiny man. He did all of this moving in the night all by himself. So if done right you can move things. Always remember to protect your back though.
I went through something similar working for the Macy's department store. I had daily sales goals to meet which were based on the sales that day in the department from the previous year. If I didn't meet them, the balance I didn't make would go into something called deficit, so I rarely made any commission. I worked with a very nice lady who was in the mens department and she was so far behind in deficit that she'd never make any commission even after a good weekend. It was all such a racket.
My family has build a company from scratch that provides a service. We roughly knew how other companies payed their technicians, but we set the pay up the way we (the owners) wanted to get payed. After a few years we started hiring and soon found out how other companies payed, and we were appalled. Technicians in other companies had to face the possibility of having negative pay checks, and as soon as we heard that we knew that we never would let that happen. And PERIOD every employee should be able to count on a bare minimum being in their checks, every pay period, guaranteed. If unreliable paychecks, breeds unreliable work, and a bad customer experiences, and the fastest way to bankruptcy.
As a 25+ year HVAC tech a lot of companies are doin this shit of paying you only when you sell. Years ago you were judged on work quality and reliability- not anymore. Your a number at the end of every quarter that’s it. I’ve seen complete hacks target old people and people who just don’t know anything about heating and a/c and lie and up sell and then considered top techs cause of the numbers. Absolute joke what this is becoming.
I agree there’s two big companies in New Jersey that it’s incredible what they go into a house and try to sell someone a system that we put in for roughly $9000 I’ve seen some estimates $21,000 it’s just all up selling and we always end up going back to all their jobs
That company is super shady. I had them come out for a clogged toilet years ago after my wife and I bought our first house (first plumber I googled…I figured it was a stopped toilet and it shouldn’t be a big deal to clear). Fast forward to GALLONS UPON GALLONS of water that had somehow made it into our bedroom in the carpet. It was ruined. The guy had let the toilet overflow, then spilled a full 5 gallon bucket on the floor. They tried to blame it on me. I’ve never yelled at anyone over the phone but o SCREAMED at the guy who was accusing me of lying and saying it was like that when they got there. It doesn’t shock me that such a terrible company doesn’t pay its workers.
Waters moving & storage in Martinez CA was like that. Had every different thing you did on a different time card, pretrip inspection, loading truck at warehouse, driving out, unloading furniture at the home, loading at the home, driving to the next job, driving back to the warehouse, unloading at the warehouse, and every day a few of those time cards were not counted. The worst was one month after working 240 hours one month there was 50 hours missing, (12 hour days were common and so were a few 18 hour days) and at the end of the month (you were only allowed 1 time a month to have the office deal with a payroll issue) it took 8 hours of searching all the paperwork to find it all, and it was all double overtime, then I was let go for taking up too much of the office staffs time for "trivial matters". He would also "do you a favor" by paying you cash some days so you can "save on not paying the tax money", but what it really did was prevented you from racking up the double overtime!!!
If you want to keep good people, keep them happy, explain everything about their compensation, deduction taxes etc and make sure there are no surprises. Payroll has to be very transparent and easily auditable not some secret place that paychecks come from. Employees should know how much is expected on their checks and if they don't or feel they are getting ripped off then something shady might be going on. If you ask around this might be a recurring problem with other employees and may lead to someone doing actual shady things.
You may be right! If she really cared, she would've gasped, at the pathetic amount of money the tech was making! I don't care where that guy lives - If he is productive, he should be pulling down $1000.00/week after taxes!
How was this even possible? "We'll take care of these compensation issues" sure is a nice way of saying "sorry we got caught skimming your paychecks, we didn't know you knew. Please don't press charges." This sounds like straight up criminal activity.
My son just quit a similar plumbing job where he was paying for parts and supplies and running the jobs like an independent contractor. Money divided by hours was less than minimum wage with tons of stress. Basically full commissioned sales with the responsibility of running the job while looking for more sales and the company took most of the money.
She didn't even refund him the 8 weeks when they only paid him half.... He is worth more and should move on to another company... Hope this guy is doing well now ♥
Unless it was written in the contract that certain deductions,i.e fuel costs, would be made then not paying the correct amount is theft. Owners should have been arrested. I wonder what the customer was being charged
![Lp. Сердце Вселенной #60 РОЖДЕНИЕ ЛОЛОЛОШКИ [Финал] • Майнкрафт](http://i.ytimg.com/vi/YoR0pAV9FVQ/mqdefault.jpg)
When an employee steals from the company they call it embezzlement but when a company steals from an employee they call it accounting.
No it's still embezzlement. Not sure who gave you that foolish advice.
I understood your sarcasm...
@@warrenmooney9422 probably the same person who taught you how to write a sentence.
@@warrenmooney9422 he didn’t say it wasn’t embezzlement. He said they (companies) “call it accounting”. Most companies who embezzle don’t call it what it is (unless caught) so he’s not wrong. The way you interpreted his words was wrong however.
lol'd good one
I was making $15 a hour as a professional painter, they had a state job come up where we would make $45 an hour and I was left off the job to take care of the residential job's while guy's that were hired as summer help got to work there. No experience making 3 times what I was making. I asked why I was not getting any and the bosses daughter said that there was nothing for me to do there. 10 years with the company and not one single customer complaint is what I told her and walked out. Started painting on my own and am so much better off.
You waited too long to start your business. I hope you are doing well.
Well, now I have a complaint against you. You should have knocked your boss’s teeth out before quitting.
The best clock is your own ,I'm happy for you 🙏🌻
Great for you.
@erik johansen You need to go to school to be a painter in Denmark? 😂
I guarantee you that the top dogs at the company paychecks are never wrong.
Actually, the top dogs paychecks are wrong too.
They are getting paid too much because they pay the actual workers too little for their hard work.
That's disgusting! They were caught! That's theft. Did he get fully compensated?! Why wasn't he given something for being
a loyal hard working 2nd generation employee??!
They should've given him at least 20K?!
Oh no their paychecks are fat for sure
that's because they take the money straight from customers, instead of waiting to be given it by a boss.
You might be wrong. Do you think that maybe they are OVER paid. I am willing to bet that in some of these Franchised Shops, there are family members working say in the office as an Office Manager that are not needed AT All. Kick them out for a month and see how things go. If smoothly, they were worthless. If not, revaluate their pay with the market rate for the same responsibilities. Adjust accordingly. More like, cut their pay to within range for their knowledge, skills and experience. It is a dream of mine to study a company and advise on how they can increase profits without raising prices to the customer. It would not be pretty. It would not be free.
“Do I believe my paycheck will never be wrong again?” 😂😂 Don’t be a sucker cause they put you on tv. Love this dude.
Yeah he knew when she was gone, they would steal his paycheck again.
He's a believe-it-when-I-see-it, person. I love his sincerity. And he should've gotten some extra to keep him.
LIVING BEING IS OUR RACE, MANKIND IS OUR RELIGION, HINDU,MUSLIM,SIKH,CHRISTAIN, THERE IS NO SEPARATE RELIGION
ALMIGHTY GOD KABIR is the father of all souls that JESUS, MOHAMMAD, GURU NANAK, VEDH was telling in BIBLE, QURAN, GURU GRANTHA SAHEB
.. In OLD Orthodox Jewish Bible KABIR is mentioned...KABIR means (GREAT or MIGHTY GOD) in hebrew...but when translated in different languages translator removed KABIR word
Quran written in arabic has also KABIR word....KABIR means THE GREAT in arabic.
In vedh also KABIR is mentioned....
GURU NANAK himself described that LORD KABIR is his Guru and Lord KABIR met him..and in GURU GRANTHA SAHEB Guru Nanak called Lord kabir as kartar (GOD)
Just by reading holy books it is impossible to get depth knowledge of Holy text because we are just a living beings.. In vedhas also KABIR is mentioned...our brain isnot capable and doesnot understands the secrets behind the words and world.....GURU NANAK, JESUS AND MOHAMMAD were aware of LORD KABIR but later followers were not able to get depth knowledge
He knows which side of the stick got the shit on it. I like him.
Should have given him his unpaid commissions to make it right.
It’s not ‘making it right’ until you go far back in his paystubs and make sure he gets back pay for every single check since his hire date. Saying that NOW they’re going to make sure he’s paid right ISNT ENOUGH.
Probably millions in fines along with that. Too every employee, the state does full investigations once this kind of stuff is found out.
She mentioned compensation at the end.
He'll be compensated like the President of the company said on the phone...Some Rotor Rooters are independent, but they're still accountable for how they run that business. Just watch the video in it's entirety and listen.
@@ZLwh1ne mentioned, but did nothing. There's absolutely no reason she couldn't have made him whole as part of that episode. The core issue may still exist and need to be taken care of but all she gave him was words...
Indeed. This is a crime.
What shocks me is that a competent plumber is only making 500-600 weekly 😱. He could become independent and make that in a day or two.
He might not have his ticket yet.
There is way more liability as an independent plumber. Working for a company takes most of the liability off the employee if something goes wrong.
@@TheDiverseShot Yeah, but busting your rear 5-6 days a week 10+ hours a day for 500-600 a week is stupidity on steroids..... A water heater install, new faucet install, and unclog a drain in a day could match his weeks pay.
@@michaelh7527 that amount of money is definetly low for sure, but just in general most people do not wanna go independent because of the liability factors.
@@TheDiverseShot Believe me, I know about that 😁. My brother started off as a laborer and became an apprentice. Worked all through his 20s and into his 30s. Working from 7 to 5, 5-6 days a week in the outdoors takes a toll. He got tired of low pay and constantly hearing the owner biotch about overhead and blah blah blah all while his wife drove an expensive SUV and he drove a Ford Raptor and stored his triple motor contender boat at the back of the shop. He said the dudes wife worked there at the front office and had more silicone than the paint department at home Depot 😂 😂. She would flirt with the guys and pretty much do nothing all day.
But he decided to go out on his own. Business picked up quick as people want their drain unclogged right now lol. But he picks and chooses what he wants. Typically it's toilet replacements, faucets, dishwashers, busted pipes, new plumbing under sinks, etc. I was doing it with him but a knee issue of mine is just too much. But he has gotten to where he has three guys working for him. He himself works about 30-35 hours a week and gets more time with wife and kids. His health has also improved as well as his demeanor because of less stress.
I encourage people in trades like electrical and plumbing to get out on your own. The money is there and you can make a good living. Don't bust your body by age 40 for low pay.
I used to work for Mr. Rooter, and that is the same reason that I quit. Very frustrating to find your paycheck is small when you've busted your ass on jobs.
would have painted the truck changed the name started my own gig... FTP.
Whoever was handling his paychecks needs to not only be fired but to compensate him the rest of the money he or she withheld from him.
The should pay him what they owe him plus money for all the stress they put him through.
Judging by this guys lack of plumbing knowledge, he’s making mistakes and other techs probably have to fix his mistakes. Check out how he’s connecting the water supplies, not only is he going directly from copper to iron water heater nipples, he’s also over tightening the 3/4” copper FIP’s with a freakn 21” pipe wrench!?!? This guy has no idea what he’s doing. That’s where his money is going…
@@a.e.5555 that is true and yes he should be told what he’s doing wrong. But I know about this company and they hire anyone who’s claims to be a plumber. I’ve been Plumbing for more than 30 years and have worked at a couple of good companies and a couple of bad ones. The bad ones definitely don’t point out mistakes, they just take the money and give it to the guys who have been bringing the most $$ In because they stay and the guys who don’t really know what they’re doing leave, but the $$ keep coming in anyway.
@@raven69600 I agree- these plumbing franchises are just like the oil-change franchises. Nobody has found a way to make them profitable without doing low-quality work with entry-level mechanics. You have one QC tech who’s also the Complaint inspector, estimator, supervisor, delivery person, etc., etc., and what always gets put to the backseat is the QC check and retraining. So bad habits abound, leading to a plethora of shoddy jobs.
@@Glum1964 Agree. Any of these chain franchises operate the same way and it doesn't matter the industry. Been in the automotive industry for years, worked the chain tire/brake shops, and finally went to a dealership and its a world of difference. I'm sure chain plumbing or electrical is the same way as the chain auto repair places.. Least amount of skilled techs employed and max profit for the shops.
Rooter job for $500/week? This dude needs to be in a movie or a voice over. His voice and accent are worth a lot.
Agreed!
He works for 1000 a week but the company only paid him 500, thats what the CEO was looking into..
I only saw this clip and assumed he was the boss. Because he sounded so well spoken and authoritative.
@@nigefalSame.
Voice actors will be. a dying breed thanks to AI fake voices. Technology is still wonky NOW, but give it a few years. We won't be able to tell what's real and what's not.
I remember the owner of the company told all of his employees that there would be no raises or Christmas bonuses this year. The next day, the owner’s wife drives up in a new Corvette.
And that’s the day that everyone should have walked off of the job. 👋🏾👋🏾👋🏾👋🏾
The company needs to compensate him for the agony they put him through by not paying him correctly all those times. Not being paid what you've earned is inexcusable.
Actually, I think it's illegal. He should have filed complaints with his home state Department of Labor and the federal Department of Labor.
One of my bosses (a big name you would probably know) used to say that there were two ways to lose employees, and #1 was not paying them what they earned.
@@mrblanche #2 is mistreatment.
if hes lost $500+ for more than 8 weeks someone needs fired take it out of their check because someone is stealing materials are a write off too so they get paid twice they write that off what they pay in taxes and it comes back as refund
Exactly. It's wage theft, and it's very morally reprehensible and illegal!
He should've filed a complaint with the Dept of Labor for his state for all his unpaid, stolen wages. I wish more people did. Then these shady businesses wouldn't be in operation.
The interpretation I had of his comments is that they probably have him working on an independent contractor basis or some kind of commission arrangement. If so, the state labor department isn't going to help him much. The franchise owner is likely gouging the installers by charging them for extras. Things such as low balling the estimated supplies allowed for an installation, then charging him at premium prices for any supplies he needs that are over the owner's low ball estimate. His gross is probably calculated correctly and he is being nickled and dimed to death for the supposed work related back charges.
@@worldcitizenra ^ correct
@@worldcitizenra that exactly what happening!
When we tell people they "should've done this or that" , we are assuming that they are aware of the options/actions that they can take to help and protect themselves. Telling some one to "do something" after the fact doesn't help, they need to know ahead of time. It's important to get the information out there for the public to be aware but businesses will conceal, even government , the information we need to know to protect ourselves.
I've been through some shady situations with employers. Sadly the bureaucracies are mostly useless, lazy bums who only care about things that fit their political agendas and that depends on what dark money sources are secretly lining their pockets and keeping them employed as useless, lazy bureaucrats.
How does someone work 67 hours and owe the company 21 dollars. I woulda been in jail cos someone woulda got their snot box pushed in
He used too many materials...
Federal law says you cannot be paid less then minnimum wage on your check even if you owe the company.
@@terrymcvicker7064 I worked for a company once that didn't pay overtime even though we worked it regularly. That's not legal either. Yet, when you're in that position, you need that job...otherwise you wouldn't be there. So who is going to make a big deal about it? You'll likely get fired if you do. I wasn't there a super long time. When I got a new job maybe I should have done something, but honestly I was just glad to be somewhere else and so I never did.
@@terrymcvicker7064 accept the companies that are allowed to pay the federal minimum which is dogshit. $7.25 per hour currently. But they are contractors, so it does fall under that law. They can still sue and all that though, able to go to the labor board, etc.
@@terrymcvicker7064 less than or less then?
As someone who has had smoke blown up my backside more than once I appreciate his honest skepticism at the end of the show.
I was screaming when he said the word shadyyyyyy😂😂😂 omg I would have died if I was her. The shame and anger I would have felt as a CEO. Glad she took action
About 10 years ago, I interviewed for a tech position with Mr. Rooter. During the interview with the owner of this franchise, he looks at my resume and application. I had at the time 20 years experience in being a plumbing tech and contractor. He fires a series of questions at me. I aced every question with dignity and respect. Then he proceeded to try and take my experience and toss it, saying I'll now be taught to do it the "right " way. I just smiled, got up and said sorry this interview is over. Good luck. Most Mr. Rooters are owned franchises. Watch and beware.
Good for you
Don't compromise for folks like that. You will get your dues !
Why would they act like that when good tradesmen are so hard to find?
@@JimS870 that's an excellent question. 🤔
@@JimS870 because they are probably cutting corners how jobs are supposed too be done versus how they do actually do it.
He didnt get jack. Thry basically said " since you caught us, now we'll actually pay you correctly " worst boss and company ever
You do know this is just a snippet. It’s not the entire show. They could have done something else for him too.
That's America for you
@@terrycorkum no not Canada.
The CEO is Dina Dwyer of the Dwyer Group. Now known as Neighbourly. They are based in Waco Texas.
@@bethany4837 I suppose in a way this channel spreads misinformation by showing only part of the story. Cutting it where they did certainly makes it look like they said, "Since you caught us, now we'll actually pay you correctly".
Worst boss and company ever.
@@terrycorkum😂
I'm a local plumber in San Mateo County California for 20 years experience. The company I work for sends me out to fix the problems that 99% of the other technicians can't fix I'm constantly saving accounts, and they send me to high-end jobs. But they won't give me a raise. I have help train multiple apprentices and they have gone to become service tecks after the first year they make what I make. In this industry you get so many false promises, at this point I have started the process on getting my own business the only way to make money in this industry is to start your own business.
Get a businesses license from the state and start making your own clients. Steal theirs while you're building your business and then leave. You don't owe them anything.
That's why I work for unions, no shady bs. It's all in black and white. And if you have any issues with the company, call the hall, they'll fight for your rights.
I went into the handyman business for myself, you're so correct.
Hello as the GOP says if you hate it move to Sweden You hate America. America is about enriching the top 1% of the country and everyone else can go to hell. If you disagree you hate America and Donald J Trump. MAGA!!!!!!!!!!!!!!!!!!!!!!
Not in commiefornia though. Too much bs to deal with. I had a business in commiefornia from 2002 until I lost my business in the Camp fire in 2018. It's a very unfriendly state for running a business. Glad I moved outta that shithole and back into the US.
“He was revealing some of the frustrations”. Girl, your company is scamming their employees and you got busted in front of the camera!!
No she didn't get busted. That's why she went undercover to find out why there was such big employee turnover.
@@billolsen4360 really man? You think the top executives don’t know?
@@billolsen4360 If you believe that, then I've got a hell of a deal for you on magic beans and bridges.
That Gentleman is a wonderful person with a great attitude. Don’t lose him
This happened to me with Stanley Steemer 10+ years ago and is the EXACT reason I quit. I never paid it any attention until we did a HUGE job one day and my next 2 checks were around the same amount as every other check when it should've been much larger. They gave me some bs excuses and I gave them a resignation.
So they won? Surely there was a way to cost them some money?
From what I understand, the only real way to get that compensation back is to get a lawyer. If you can’t afford a lawyer, then maybe get a contingency based one. But is a lot of time in expense for you and you’re generally probably not gonna get the compensation back and still have to pay the lawyer. Whereas the company will go rounds with you and still come out on top. Or the company will just have a provision where if there’s a dispute, you call arbitrator and the arbitrator will side with the company and have a nice day.
How does someone work 60 hours and wind up OWNING $21? And why are these guys even on commission? They are not doing sales.
There is some shady shit going on. Wayne should have walked out a long time ago, and frankly should have filed a complaint with the Department of Labor.
@@bivensrk You go straight to your states' Department of Labor and file a complaint. They will investigate and get you your full wages due to you, without a dollar spent on a lawyer. But..... It is imperative that you have all your paperwork saved. You carry a little pocket notebook to keep track of your hours, your jobs, what you've had to pay out of your own pocket for any expenses they charge you..... Paperwork is king, even though it's a pain.
I filed a complaint with them for the boyfriend (I keep records), hours worked, the raise not paid, per diem not paid..... Didn't cost a penny and received $7,000+ direct from the employer. Plus the company had to pay fines for the bullshit accounting. That's what the Dept. of Labor is for.
@@johnchristmas7522 Go straight to the Department of Labor. No out of pocket expenses.... You'll receive your unpaid wages and the DoL will charge the company fines if your company is not paying unpaid wages. Unpaid wages is illegal.
Give him back the money that was stolen from him!
Yeah I was waiting for the big blow out amount of money they'd give him. Maybe the clip was just cut too short. They tend to give large amounts to employees on this show, even without the paycheck discrepancies .
" Compensation ?,let's not get crazy". Mr. Rooter.
He didn't get jack they let him go from the company was all bs from that ladie
I had a interview with a owner of a company And his biggest mindset over all was : Show up on time, Do your work, "I don't care if you leave at 5pm Or stay till the job is done you get paid for both"
3 weeks into the job ...Paycheck was a day late
following paycheck was 2 days late I took it up with my boss
The following paycheck was friday, sat, sun,....Monday morning I talk to the owner to say ...I quit because we both have the same morals : Show up on time, Do your work, And expect no less from a company with your hours and pay "I don't care if its late But you would not keep me on if i shown up late each time...And thats why im gone"
Yeah that's tucked up!
it amazes me because if an employee steals from the company they automatically get fired and charges pressed against them. but if an employer steals money from the employee they try to compensate you. I had the same problem happen with me on my commission check and I'm still fighting through it. my company owes me about $2,000 in sales I made all this year in my profession. I had to go all the way to the VP of the company to get some action
My good friend worked for Them in San Francisco. He learned the business. Started his own business with their clients and never looked back. He's now retired doing what he wants. Owns real estate. Does plumbing on the side for cash. Living his best life. Lean the skill set then start your own business. Same with HVAC, electricians, Carpentry, etc.
That’s underhanded to steal their business. He’s a bottom feeder
@raven mckinon Not really as long as he was able to provide the same level of service
@@Talon18136 it's shady and you know it. As long as he gives them credit for learning, I don't have a problem tho
@@ravenmckinnon5526 should have treated him better so he didn't leave. They could have fired him and not given two sh*ts Business is ruthless unfortunately
Glad he was realistic about his pay check
Good to know not to work for this company. Worse part is, they're all this way, you really gotta keep track of everything you do, the hours you work, etc. I caught McDonalds screwing with my time punches several times, got compensated, but seriously, people shouldn't be able to modify anyone's pay/hours without that employee's approval and that employee standing right there and everything in writing and signed. Gotta watch these corporate companies they'll screw your paycheck every chance they get, and their excuses are pretty pathetic, and illegal.
Just like I feel McDonald’s, Burger King, Popeyes and all fast food should not charge their employers for a meal and at the end of night they dump the food. Those employers should be able to bring home food for family or pantry
@@DannyC723 Yep, I have to pay for all my food, I don't get any discounts at all...and most times I'm working 40+ hours a week yet have absolutely no benefits...yeah you can get insurance but its like 3/4 of your pay...and $7k+ deductibles...totally outrageous for a multi-billion dollar corporation.
The Postal service is one of the worst during the holidays...
@@sfcjones2590 with DeJoy in charge NO WONDER.
when i was little McDonalds had my mom work a 24hr shift and then didnt pay her for it. not only do you have to watch out you have to not let them get away with it
“i need to go to the bathroom” *proceeds to walk into the street*😂
For her to not even be able to wait even a SECOND longer before running out and calling head office right away... Is AMAAAZING!!!! MAD RESPECT !!!!! I wanna see how this episode ends!!!!
same here.. if justice is exist...
Cameras are on
me too
She knew already, she didn't expect for him to say it on camera.
She did it for one whole employee. What about all the other employee still getting ripped off weekly???
"I'm just a new employee, no one special. Don't mind the camera crew following me around and filming you from all angles." lol
They always do it under cover as something else. Like filming a documentary on Union employees, or plumbers, or stuff like that.
"I need to go to the bathroom"
Proceeds to walk out into the street and make a phone call in plain sight where he can see her.
Right? Hilarious!
Not to mention the camera crew recording the whole thing.
The guy probably knew it as an episode of undercover boss and started complaining about all the issues with the job.
So staged...
American reality tv - what else do you expect? 😂
I work for a very small plumbing business, we charge a heck of a lot less than any of the “franchise” plumbers and yet we still make a good living. I wish more people knew this. It will save them a ton of money and keep local companies in business.
But they have to stay afloat in the face of franchises, though. And with the overhead America forces sole proprietors to put up before they get started...well, there ya go.
Absolutely. My boyfriend is a master electrician. He & his Dad have been in business since he was a teenager. He worked another full time job to put his oldest through college. It takes a streak of boldness & independence to be self employed.
Around were I am even mom and pop shops charge a arm and a leg
That is with every franchise I install gutters covers and the franchises charge $3,000 for a job that we can do for $2,000 or even $1,500 its crazy but they have the national marketing so almost no one calls me.
@@jamisonmunn9215 you do gutter guards In western PA, if yes, I’m interested.
A plumber needs to make way more than 500 a week
1200 a day in the Netherlands apparently.
Nearly that a day in England
Note to self:
If you have a new employee who looks like they've never worked a day in their life show up with a camera crew and start asking a bunch of questions, You're probably on a BS reality show.
Except that BS show is going to fix his financial problems I expect….so much for your BS comment. Next uninformed BS comment?
Esp while wearing PEARLS 😭
@@msdosnt He's not wrong. Every "reality" show is fake and staged. Not sure what that has to do with him getting money from it?
@@totenfurwotan4478 You know they could always be cheap or even fake.
@@msdosnt Except that his financial problems could easily be BS
That man has the talking voice of a country music legend… I wish we could hear him sing.
An honest employee who shows up to work and does his job. Dying breed.
True
idiots will keep working
Crook management calls for crook skills. Gotta adapt. If you don't adapt you don't survive. If you're r not put there eating dogs you're gonna be eaten by other dogs.
@Greg takes one to know one
A breed that higher-ups run off more than can be replaced.
I’ve been in the blue collar work force all my life. I’ve seen so much shit I should write a book. There is no such thing as an honest or good employer. What gets me is when I’m applying for a job and I’m given a test- asking questions about my honesty & integrity with “what would you do?” scenarios. I think employers should be given those tests, too. I’ve had employers who’ve cheated me out of wages, OT, vacation time, and holiday pay. I’ve had jobs where I’ve had to buy my own supplies, even toilet paper & soap & paper towels for the bathroom. I’ve had to pay $75 non refundable fees for background checks for jobs that only paid $8 hr, plus I had to purchase uniforms. The working class has been getting stiffed for over 30 years now. Barbara Ehrenreich, who recently passed away, authored the book “Nickel & Dimed… On (Not) Getting By in America”. It was published over a decade ago, but employers abusing their employees has been going on for years.
I’m sad to learn of her passing in a random comment section on the internet. I had to read that book in freshman English in college and finally felt heard. That is the “liberalism” they are teaching in schools that conservatives and corporations hate. Hard to take advantage of well educated people.
Who'd you vote for?
Contact your State Labor Department after quitting. Let them get your true wages for you.
I like how the president is like "we can't fix something we don't know about".
And that's the problem with corporations is there are almost too many levels of management. I've worked for several corporations where employers are frustrated and vocal for a long time. They fall on deaf ears and rarely get up to the person who will fix it.
This channel always posts just enough to make you have to look up the episode to find out what you really want to know
m.ua-cam.com/video/xwrLwt9vGJA/v-deo.html
It’s almost like they leave you wanting more
@J/M Berrington I’m aware. That was my point
Let me just say they aren't leading me to pay a platform to let me watch full episodes of Undercover Boss. They just push me to seek out other UA-cam channels
"Shady" is probably the most accurate description of that company!
These companies need to prosecuted, someone needs to go to jail.
Need to meet the boss down a dark alley
@@johnchristmas7522 why not both?
@@cogman62 What ever works for you Jeff
I agree, as soon as we start prosecuting employees for theft when they are on their phone while on the clock. It goes both ways.
@@kesselrunheroj8497 Employees are arrested for stealing from their job all the time, but being on their phones isnt illegal, and you can fire them. Stealing the paychecks of your employees is illegal, but low wage earners dont have the resources to take appropriate recourse. If you want the big bucks as an owner then you you rightfully have more responsibility and should be held to a higher standard. But of course you would deflect from owners ripping off their employees paychecks with "but their on their phones while on the clock" as if thats in any way equivalent to stealing hard workers paychecks. gtfoh
I’m a semi retired cook. I ensure payroll closeout is valid every week. It’s the most important task, but under the radar. Every cook, needs to be paid his/her hours. I’ve only processed maybe 10 payroll discrepancies in 16 years. Our retention rate has moved up significantly. Keeping great people is really an art. Making sure they are paid properly is mandatory.
I could have sworn I read, "I'm a semi retired crook," and was very confused/concerned.
Are you Heisenberg?
Love that little tear wipe she has at 2:57. Almost makes you think she gives a shit about that guy.
That end part had me lol'ing. Not at the gentleman's problem...but just reality smacking this fairy tale in the dirt. The owner tells you that the problems are going to be taken care of...but the man has had them so long that he's like "We'll see...." I hope he gets what he's earned.
The fact that there wasn't a resolution on air tells me it never was seriously handled .
First, not paying your employee what you contractually hired him for is criminal. Not an "Oversite". Those accounting people need to be criminally charged and then sued in civil court.
My job wasn’t paying me the right rate for over a decade. When the correction was made I asked for back pay. They told me sorry too bad and my union went along with it.
@@bobsmith-ji2uh That's why there are Lawyers that specialize in wages and Unions. I took my union and the parent company, (Nabisco) to court, and listened to them make offer after offer to settle. Most would have. I didn't. Still have plenty of $$$ in the bank. Fight for your rights my friend. You may lose, or win. Either way, you will be a better Man for it. Good luck!
oversight*
Seriously… how could she have not known?
10000%
It's pretty sad the boss didn't know this already.
I worked for a Mr. Rooter in Oregon City, Or. 11 year's ago, everything you just heard is and has been happening for a very long time . I remember that it was like a revolving door of plumber's & drain technicians with this issue being the number one complaint. Each Mr Rooter is a franchise, therefore I'm at a loss as to what the president can do. The Mr Rooter I worked for is or was owned by a retired McDonald's corporate suite who likes flying planes for fun. ( I know my last statement has nothing to do with the topic, but couldn't resist )
Roto-rooter is the same exact way.
Wayne is so cool, I hope things work out for him
This happens in a lot of businesses. I worked in one place where the GM was changing the time clock when we would clock out ( example .. we clock out at 5:30pm she would change it to 5:10pm this went on for at least a year that I know of ) She ended up getting fired and the company had to pay us what she stole from us .. it cost the company well over $35 thousand dollars.
Why would the GM even care? I mean, I see the owner having a reason but what does a GM gain?
@@chrisvinciguerra4128 .. let me see if I can make this any more clear for you since you failed to understand why she was FIRED. The company didn't know she was doing that ... understand now ?
@@vulcan2882 That wasn't my question and I didn't say that the owner or anyone else knew. I wondered what purpose the GM has in reducing people's hours. I don't see how it would benefit her.
@@chrisvinciguerra4128 .. she was cheating the company as well as the employees. She was caught and the proof was in black & white ( time slips clock / in clock out never matched )
@@vulcan2882 But was she then snatching the money she was taking away from the employees?
So most of these end up with someone getting a trip, or a house, or thousands of dollars. But this guy...nope... he gets a promise NOT to be screwed anymore lol
Look at Bros eyes at 2:22 He Knows something is up.😂😂😂
In 2012, total robberies in America amounted around $341 million in property. Wage theft was around $933 million.
When you are working for a company and things are not adding up, never be afraid to speak to the powers that be, of your concerns. A decent company will listen to you and work towards resolving your issue. If the head of a company is not listening, then you know they are just in it for what they can get from you. Shame on them.
I got a feeling she knows what's going on and acting like she cares
I got that feeling too.
She didn't seem that surprised and the phone call never mention 8 weeks short pay- so she knew.
Of course. This is all just marketing.
2:08 that smirk, he knew she was the boss. Handled that like a CHAMP.
A follow up about this would be nice. Where was that money going? My bet is the manager, accountant, HR person or whatever was stealing it from the company and ripping off employees to cover their tracks. Seen it before.
What would be nice is a follow up episode to see if the undercover bosses actually made things better or if it’s all just a bunch of bullshit!
Yes your perfectly right ì think it unreal that so called boss meets him to work a few hours and they give there hole life story in those few hours a load of bullshit what boss listens to all that all for a tv/ UA-cam
It's bs. He gets a couple of correct paychecks, and then it's back to stealing his money again
It's because of shit like this, I like to use small local places around here. When I needed some plumbing work, I put a feeler out on facebook. I got a strong recommendation for the same person over and over. When he came by and crawled under the house, he came back and asked if I would be willing to crawl under the house. Since I don't mind, I changed, went under the house, and he showed me the issue. I approved the work, he got paid and we were both happy. He didn't try and screw me over and he even let me check the work that he did.
A few months down the line I decided to replace my kitchen sink. I gave him a call and got the same top tier service that I got before.
I would drag up over getting only half my check. It would only happen once and then I would be working for their competition.
Horrible company! I used their services to install new water lines. Then, we noticed our sump pump was running when it wasn’t raining. Come to discover the technician had cut through to washing machine discharge line. They took no responsibility and refused to come back out.
"Can you excuse me, I need to go to the bathroom." *Goes to the middle of the street to make a phone call! 🤦🏻♂️😅😅
It's really sad that nothing gets done about stuff like this until someone higher up in the company finds out about it. The local office was (apparently) ok with messing-up people's payroll on a regular basis with intention of figuring out why it was messed-up or even fixing the issue.
And then they make phone calls and cry on tv about it like it's news to them. If you don't know how your company runs and regularly make sure that people are treated properly, do you really deserve to own a company where you're responsible for other people's livelihood?
I found out a couple years ago that Roto Rooter, that many of them are not actually plumbers. So I had a guy come over to fix our kitchen sick. I was told we need a new garbage disposal but he couldn't replace it for us because he wasn't a plumber. The only thing he could do was clear the clog in the sink but warned it will keep happening with the rusted out garbage disposal. So then he gave me a contact but I still had to pay him like 300 dollars. Then having to call an actual plumbing company ran another 500 dollars. So in total a sink clog turned out to be 800 dollars to totally fix it. Meanwhile before that a few years ago I had Roto Rooter come out to unclog our toilet/bathtub. It was working but then the next day it was clogged again. So they didn't remove the entire clog. They had to bring another person out and while I didn't have to pay a fee for service for the second visit, I still had to pay for them again to unclog the toilet/bathtub which should have been fixed the first time. So a bill from 300 became about 450 dollars. I don't plan to use Roto Rooter again. I only used them because it was the first name I could come up with to call as I was thinking about this undercover boss episode.
She heard about how much he was owed and said “we’ll get this figured out” and not “we’re getting you your money right away” he knows he’s gonna get the run around. Poor guy
This is NOT ACCEPTABLE. If they are doing this to their employees at ANY location, maybe the public needs to reassess using them!! I don't want someone coming to my house, doing a fair job with something I can't do, and I suspect he won't be paid for it.
Needs to be a follow-up to this.
Calm down
@@jimmyneutron1876 Read my comment again in a conversational voice in your head. Not someone yelling, or whatever.
These shorts aren't made for everything that anyone wants to put on them and there are important pieces left out because of the time limitation. I suspect this was one of them. I need to stop reading these things as that happens all to often in these. Glad you responded. Thanks.
I bust into 😭 tears, I'm a veteran and when I see Americans taking care of out brothers and sisters I makes me happy 👑 she's awesome for looking out for coworker!!!!
Yesssss America 🇺🇸 🦅 Yes 🥰
The answering office lady, Mary, on the other end of the phone line says "we can't fix anything if we don't know about it" -
In a heartless tone, not even sounding surprised - bet she's known for quite some time and would be balking if her paycheck was half of what she expected!
They knew
I work for a company that rips my pay off as well. There’s been several days they told me to stay late for work and never paid me even though they kept saying over and over I will get paid. After 3 times and not getting paid, I refuse to stay late and I will never trust them again. Luckily I haven’t had much issues with my regular pay.
I work at a hospital with electronic time clocks that you have to swipe in and out…HR continually changes the swipes and if you don’t check your direct deposit you don’t get what you earned
That BS corporate excuse, "We can't fix what we don't know about" is sickening. They can hire as many inspectors as they need to oversee their franchisees.
Yep!!!
I always thought a company would get lots of value from a liaison. Someone who would just go around talking to ppl about issues. But, if you only care about Max profits and people aren't quitting, why try?
Heck, the franchise is probably getting screwed themselves and this is what they told them to do
"It's very frustrating for me" to be found out to be stealing from my employees on National Television..
You know he knew she was an undercover boss. Like how could they not?
Wow 😮, $600 a week for all the hours he’s working is unthinkable for me coming from Australia 🇦🇺, that’s almost poverty line wages, I wouldn’t even get out of bed for that amount of money, I understand everything is more expensive here in Australia 🇦🇺 and our wages are much higher than that, I guess that’s why many move to Australia 🇦🇺 from overseas, even though our cost of living is higher, I was hoping that she’d do more for this gentleman, he seemed nice and committed to the company. Good Luck with your future and to all those that are struggling in these harsh times. I just can’t imagine how you all manage. Cheers from Queensland Australia 🇦🇺🙏🏻🙏🏻🙏🏻🙏🏻
Depends on where you live. I live in Oklahoma, where my mortgage is less than $1,000 for 3 bed, 3 bath house. The same house in California would be $3500+. Cost of living varies greatly here, state to state.
You realise they are talking about US dollars right?
Also, your money is worth a lot less.
@@amandaforeman7441 Exactly! That is why is was a stupid comment. It is as if the poster thinks all nations dollars are worth the same.
@@shoutatthesky just by the fact the poster said “here in Australia” makes it clear they understand the country differences.
I think they are taking conversion into account and still saying that’s a low wage
This is what it means to do commission only work. There is no pay base. It’s solely based on how many customers you sell and how much service you can give and even then it only ranges from 4-7% of that ticket is your pay- but then you have to take your company sale base per month into consideration. If you earned less than what their prior year statistics show you should’ve sold- you won’t get shit. Mattress firm, certain real estate, in home remodel contractors, franchisee sales and third party contractors all pull this shit
I made a whopping $3,000 doing commission work for the entire time I worked for them during a year, and because I had to be licensed, I was considered "my own business". So when it came to tax time, I still somehow owed the government despite getting next to nothing for the entire year. We're talking 60 hour weeks. I busted my hump and did everything I could, but those senior agents were there to just reap the rewards.
I wish there was links to follow-ups on some of the videos to see if some of these investigations ever got taken care of it makes ya wonder.
I think there was and most of them quit because it was all for show.
"This is a great tech, we dont wanna lose him"
These are the words of a true leader. Respect to her for making it right when she found out about the pay issue
I am a disabled lady and I have learn that you can more things if you do it in a certain way. There is a museum in south Florida ( coral castle) He moved very incredibly heavy sculptures to decorate a beautiful place for a lady he loved. She refused to stay marry to him but he created this amazing place. And she never saw it she married someone else. But It’s like a museum you can visit. It’s amazing! people are blown away by these huge statues he moved and he was a tiny man. He did all of this moving in the night all by himself. So if done right you can move things. Always remember to protect your back though.
I went through something similar working for the Macy's department store. I had daily sales goals to meet which were based on the sales that day in the department from the previous year. If I didn't meet them, the balance I didn't make would go into something called deficit, so I rarely made any commission. I worked with a very nice lady who was in the mens department and she was so far behind in deficit that she'd never make any commission even after a good weekend. It was all such a racket.
How can you influence customers that much to make such a difference? Or even to enter the store or department for that matter.
My family has build a company from scratch that provides a service. We roughly knew how other companies payed their technicians, but we set the pay up the way we (the owners) wanted to get payed. After a few years we started hiring and soon found out how other companies payed, and we were appalled. Technicians in other companies had to face the possibility of having negative pay checks, and as soon as we heard that we knew that we never would let that happen. And PERIOD every employee should be able to count on a bare minimum being in their checks, every pay period, guaranteed. If unreliable paychecks, breeds unreliable work, and a bad customer experiences, and the fastest way to bankruptcy.
100% agreed.
As a 25+ year HVAC tech a lot of companies are doin this shit of paying you only when you sell. Years ago you were judged on work quality and reliability- not anymore. Your a number at the end of every quarter that’s it. I’ve seen complete hacks target old people and people who just don’t know anything about heating and a/c and lie and up sell and then considered top techs cause of the numbers. Absolute joke what this is becoming.
I agree there’s two big companies in New Jersey that it’s incredible what they go into a house and try to sell someone a system that we put in for roughly $9000 I’ve seen some estimates $21,000 it’s just all up selling and we always end up going back to all their jobs
People cry when they are guilty. Innocents often express anger
That company is super shady. I had them come out for a clogged toilet years ago after my wife and I bought our first house (first plumber I googled…I figured it was a stopped toilet and it shouldn’t be a big deal to clear). Fast forward to GALLONS UPON GALLONS of water that had somehow made it into our bedroom in the carpet. It was ruined. The guy had let the toilet overflow, then spilled a full 5 gallon bucket on the floor. They tried to blame it on me. I’ve never yelled at anyone over the phone but o SCREAMED at the guy who was accusing me of lying and saying it was like that when they got there. It doesn’t shock me that such a terrible company doesn’t pay its workers.
Waters moving & storage in Martinez CA was like that. Had every different thing you did on a different time card, pretrip inspection, loading truck at warehouse, driving out, unloading furniture at the home, loading at the home, driving to the next job, driving back to the warehouse, unloading at the warehouse, and every day a few of those time cards were not counted. The worst was one month after working 240 hours one month there was 50 hours missing, (12 hour days were common and so were a few 18 hour days) and at the end of the month (you were only allowed 1 time a month to have the office deal with a payroll issue) it took 8 hours of searching all the paperwork to find it all, and it was all double overtime, then I was let go for taking up too much of the office staffs time for "trivial matters". He would also "do you a favor" by paying you cash some days so you can "save on not paying the tax money", but what it really did was prevented you from racking up the double overtime!!!
That boss was also the same person who gave gave a young man a landscaping franchise and a new truck in a different episode of undercover boss. Lol
Ayup, a good boss recognizes and appreciates a good employee. btw, IMO this guy is gold!
If you want to keep good people, keep them happy, explain everything about their compensation, deduction taxes etc and make sure there are no surprises.
Payroll has to be very transparent and easily auditable not some secret place that paychecks come from.
Employees should know how much is expected on their checks and if they don't or feel they are getting ripped off then something shady might be going on.
If you ask around this might be a recurring problem with other employees and may lead to someone doing actual shady things.
She knew what her company was doing and now I know to never use them.
i have an update: the paychecks are still off consistently. have to stay on top of them or they’ll assume they got you
Crocodile tears 🐊 😢 only because she got called out in person by one of her employees that actually do the hard work to keep her in pearls
You may be right! If she really cared, she would've gasped, at the pathetic amount of money the tech was making! I don't care where that guy lives - If he is productive, he should be pulling down $1000.00/week after taxes!
I kind of thought that, if she really did care she was in a situ where she could have paid the disputed fees+compo WHILE it was being sorted out...
How was this even possible?
"We'll take care of these compensation issues" sure is a nice way of saying "sorry we got caught skimming your paychecks, we didn't know you knew. Please don't press charges." This sounds like straight up criminal activity.
I guess we'll just have to wait and see because this click bait isn't telling us anything.
My son just quit a similar plumbing job where he was paying for parts and supplies and running the jobs like an independent contractor. Money divided by hours was less than minimum wage with tons of stress. Basically full commissioned sales with the responsibility of running the job while looking for more sales and the company took most of the money.
Dude at the end 😅 keeping it real
It's is amazing to see when "some" employers really do care...
She doesn't care, it's all theater for the cameras.
I can’t believe she didn’t just outright give him 10k for troubles
Never phuck with your employee's pay! Always make sure they are well paid!
She didn't even refund him the 8 weeks when they only paid him half.... He is worth more and should move on to another company... Hope this guy is doing well now ♥
I find it hard to understand how an intelligent and perceptive man like this doesn't spot the undercover boss and the camera crew .
Unless it was written in the contract that certain deductions,i.e fuel costs, would be made then not paying the correct amount is theft. Owners should have been arrested.
I wonder what the customer was being charged
I think by now employees have caught on to their 'undercover boss'.
It's kind of a "duh" when you have cameras all around you that you're on TV...🤣🤣🤣