The Supervisor Barely Works | Undercover Boss
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- Опубліковано 30 вер 2024
- An executive from White Castle goes undercover and finds out the supervisor hardly does any work!
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He is a stupid manger. He was supposed to talk to the supervisor alone and making it look like a control check rather than throwing the staff under the bus !!!
Yeah, he threw his employee under the bus. I feel sorry for her.
That supervisor is lazy and a bully. Felt bad for the other lady. I hope someone sees her on here and gives her a better job.
He is one of the owners and should have interviewed separately.
He’s an owner not manager. This makes it far worse! Company is going in the toilet REAL quick!
@@Innertorium ….that’s why the quality of the product has went downhill! Look at the stupid owner!
He did not handle the situation correctly. He put the reg employee in a bad spot. He should have addressed both of them separately. The supervisor should have been let go or at least a stern talk.
Exactly. I was thinking the same thing. Big wigs at the top rarely think about lower management getting retribution from employees that make them look bad.
Happened all the time at my previous workplace. They encouraged employees to report corruption, unethical conduct, bullying etc but it was not anonymous. They'd tell the accused employee who reported them which would undoubtedly cause issues, especially if the accused is a junior/middle manager. Sometimes upper management just don't think.
Ditto
I totally agree
Have them switch jobs. Demotion and promotion.
What a weak performamce from both the owner and supervisor. Vicky was the only person to show any character and spine, and what did she get? A half assed promise that "he'll be checking up on things." Weak leaders breed weak supervisors.
That was absolute trash you know for a fact Brenda's going to go back and give that woman 10 cans of hell and then she's going to quit because she don't want to deal with Brenda
100% that was my take also, Vicki wont last long Im sure, the owner is a DH.
I would have demoted the supervisor and promoted the other lady with good work ethics
Should've demoted the supervisor to work the line
He needs John from bar rescue to Reem him a new one
Sometimes it's better to do a purge and replace the weakest links a.k.a the supervisors
I was a supervisor and the warehouse manager on a HUGE salary would bail early EVERY day and do like 25-30 hours a week. Had money to turn his single story house into DOUBLE story, AND buy a new Audi WHILE paying child support ALL in the same year. Meanwhile he dumped me to run the place HALF the opening hours, AND do freight processing on a rubbish laptop AND keep driving the forklift due to CONSTANT staff turnover. Couldn't keep people for more than 2 weeks ALMOST EVER except the complete idiots and lazy bums. I was doing 55-60 hours every week
@@OffGridInvestor hire me. I need something like this. Except I'm not a bum. I'm just here to replace the weak
Exactly
@Humblecapricorn86 it's not just about replacing the weaks. The people in the uttermost power aren't trying to reach out to their people. For example, a ruler that only stays in his castle knows nothing about his people, compare to the ruler that sneaks out in casual clothing and joins the normal plebs. So many rulers that only want to enjoy luxuries in their castles, being lazy and fat, but very few would go out of their ways to relearn the hierarchy of the society.
Those in power positions that care not of their people are tyrants as they treat their workers nothing more than slaves. The ones in power that understand the people will gain loyalties, and the ones that don't have any loyalties will be killed by scorpions and snakes.
I so concur! We have a few that probably could use some training maybe ‘stern training’ 😂 to get them to really understand what is good for the people who use our services without causing more or repeating trauma they’ve experienced throughout their lives.
You never should sit a supervisor next to an employee bc you are giving the supervisor a chance to take revenge if the employee tries to say something.
Exactly
You can't build teamwork when you have an employee who are not doing a fundamental part of thier job. These 2 are so far apart, this is only making things worse
Agreed! Also this is how you DO NOT take care of something when your upper management The owner is a joke! And apparently he never learned how to be an owner of a huge company, because what he did is just put a huge target on the hard working woman’s back! What he should have done is tell the supervisor that what he saw was unacceptable behavior and if she doesn’t change said behavior then she will be looking for another job. They clearly caught her on camera on many occasions slipping away when the line was getting backed up. How unprofessional of the owner!
That's also illegal and called retaliation
Definitely a UNIQUE way of resolving the situation he actually experienced. The line worker is wondering how the sharp object in her back got there !
That supervisor lied straight to his face!
I would of been like NO YOU DONT HELP OR WORK I SAW YOU JUST LIKE I C YOU LEAVING THE COMPANY THANK YOU
@@elpaisaj.gutierrez6213 Diz iz political yah an ya gots ta close da borders yah. Diz shitz crazy yo.
You trust everyone and dats stupid.
We wuz in your hood an days surround me ands tooks mah wallet and I hadda walk alls dah way home, and nobody help me tah get there!
And he saw the lie. He saw her not helping out one bit.yet still she say she do.
Brenda, needs to be placed on an unpaid leave of absence.
Vicky needs to take Brenda's job.
Cross Training
There was a delay response when asked if they were going to work together.
8 years on a job, Vicki deserves a Supervisor position!
Agree
Cross-training is a joke. It is an attempt to make a single worker do the job of two. Think of every time you've been cross-trained and a fellow employee calls out. You get to do their job 'as best you can' but you still get penalized for making mistakes while doing your job and still get penalized for mistakes. At first, it seems tough. But as people continue to call out, you end up getting good at doing 2 people's jobs. Then they pull you aside and offer you something nominal because it's all they can afford and tell you that you can earn that extra dollar an hour by being willing to take up the responsibilities of that other position. When really, you are doing 2 jobs you should be getting paid twice as much. But eventually, you tire of it all. And despite knowing it is 2 jobs you are doing, management continues to add things to your duties. And they are not longer in that honeymoon previous employee was calling out phase. Nope. It is all your job now. And when it gets busy and you inevitably flounder, they get on your like you are being lazy. And you think to yourself "Well, what the fuck? My GM knows this was 2 jobs 3 months ago." It all turns sour. And you quit. Then the next person they hire starts the position already thinking this is a 1 person job. And duties are added as the business goes on. And then you get these job posts like this one on reddit: www.reddit.com/r/PLC/comments/11aemyi/another_ridiculous_job_posting/
But yeah, go ahead and fucking cross-train away!
And I'll eat the burgers.
Agree. Reassign the poor supervisor and give Vicki a promotion!
Would have liked to see the line worker get something else out of this
The line worker should be promoted to supervisor, and Brenda fired 👋🤨
I would have liked to see him offer the best employees with something awesome like they do in other undercover boss episodes when they gave people money or helped them with something major
He sold out the employee who vouced her concern by letting the sup know who reported her. No one is going to speak freely in that situation.
Also Brenda those line workers if you were a legit Sup you'd dismiss your extra down time and fill in for a line worker first to give them a break. Not just take it for yourself all the time.
Dude, this was all staged. The real talk happened behind closed doors.
@@chriskay1449 yikes!
@chriskay1449 none the less point remains the same. She's a lousy supervisor.
Ridiculous at putting the onus on the employee to change the supervisor's behavior. He should have brought supervisor in for retraining! He's left employee alone with potential backlash.
I always like to say this; everybody can be a boss/supervisor but not everybody can be a leader
He worked right there, saw her leave and she lied to his face claiming she pitched in and helped a lot. She's just going to keep lying to keep her do nothing get paid job; where's HER supervisor?
I feel despite his best effort, he missed the point of addressing the problem which was the supervisor instead of making it a group talk. This is why so many businesses are or will soon go out of business
That's why people don't wanna work either
I think he should've put Brenda back on the line and gave Vicki her job.
That looks like an absolute hellscape to work in
Im guessing you've never worked in a factory before?
Factory work isn't a dream job by any means. I did it for 12 ish years, and hated it
Most places in metica are.😊
@@willldo4 no sir, I make film trailers behind my computer in my house in southern England.
I did wash dishes in a busy restaurant for 7 years starting at 12 and ending at 19, though. That's the toughest employment I had.
I know a little drama queen who's never worked in a factory😂😂
He let the supervisor sit there and lie when HE worked with her. Sir, you still missed on this one.
See the look on Brenda's face when he said who he was. She looked a bit panicked.
Absolutely. She knew that she was a slacker.
1:13 shakes hands with an employee who is wearing PPE and immediately breaks infection control.
I noticed that immediately
@@rachelsill79 As a safety professional, I cringed at that!
Wow.. I lost any respect for him. He basically threw her under the bus let the supervisor lie to him and who tf has to deal with Brenda. The line workers and others. While he does his out of sight out of mind n enjoys the fruits of their labor. You know damn well Brenda maybe played nice a while if she thought he was still looking but bam I sure got one over on him. Smh. The tone you're going to work to get her right .. made me cringe poor Linda. The others. Made me never want to put a penny of mine in his pocket ever again.whew bet he was glad when his shift was over to go back to the country club n leave it behind. He is a sh't talker as my grandma would put lightly
Yeah.. he definitely ended my white castle again. . Lol I just see John from bar rescue reeming his ass
Remember this is coming from owners that are installing automation cookline robots in their restraunts. He doesn't care about his employees, only replacing them to make more money.
Good point.
thats why he only focusses on the persons involved. no talk about changing the processes. slowing things up will guarantee better products in the first place
good, no one should have to do this job
@@BMack-p9s why not
My favorite part is when they are just yelling over top of the food..mmmm spray it n savor it boys
I honestly wonder if he should promote the one with the best work ethic, good attitude and the one willing to pitch in when the going gets rough. The two ladies do not seem to be fond of each other, which is fine, however, they've got to get along in order to make the company thrive. If not, the company is going to sink. Think of the company as a fine tuned watch. If one piece doesn't work, the whole thing shuts down and we don't want that. That means NO ONE HAS A JOB AND WHEN NO ONE HAS A JOB, NO ONE HAS AN INCOME. They all have to see past each other differences and see the goal of the company. The company could make incentives for the employees. Employees love get togethers. Or prizes or gifts like a paid day off or monetary gifts for reaching a goal. Sometimes that even brings employees together. The get togethers must include spouses. And if it's a picnic gathering, families should be included as well. Employees want to feel like they belong. They don't want to feel like they just go to work and collect a paycheck and go home. They want to feel valued. Like a valued family member. That's how to retain employees, especially GREAT EMPLOYEES WHO ARE RELIABLE IN THE LONG TERM. AND THAT'S HOW YOUR COMPANY WILL GROW. Employees also have great ideas that can help your company grow. A lot of people that you least expect are super smart. They just didn't have the money to go to school or they ran around with the wrong crowd and got into trouble and a lot had broken families and weren't given a great direction in life and had to figure it out on their own and it wasn't the best. Those people are often extremely intelligent and have a lot of great ideas. So, never judge a book by it's cover. You never know what kind of gem you have working for you and listen to them. Everyone is a person and it's worthwhile to lend an ear. They are your bread and butter. ❤
Perfect, well said.
I dont believe in bonuses for doing numbers, giving things like coupons or BBQ/luncheons once a month if the company is performing well, employees need structure, they need something to aim for or surpass, I was always of the attitude that "Its not what the company can do for you, its what you can do for the company" yes I know its a take on John F Kennedy's speech, never the less, it holds true.
"Is this the kind of place I wanna come in and put 20 years?"
What planet is this guy on?
You can go to almost any company, and you'll see the supervisors never helping just walk around and then disappear for about 5-10 minutes surprises never work, but they love bossing employees around
I was employed at one of the larger casino companies and was a first time supervisor having just accepted a promotion. I asked my manager a question about how to do something since I wasn't trained properly. Her response was "I don't know anything about your job and don't want to know anything about your job. That's what you were hired for." I wasn't too good to get in there and work side by side with my employees. I knew and did everything they did. Most managers think they're too good to do "grunt" work.
Well that was anticlimactic
Make Vicki's life a living hell. Thanks for nothing!
The dude fixed jack squat. For starters, he should've talked to them separately to explain himself and his purpose. Had he been ME, I would switch their positions for a trial period. I'm a firm believer in Working Supervisors, one who works every position in the place and helps out when and where needed. I've had many jobs where my boss did not know how to do MY job and it's aggravating, to say the least. I've been in a Sup/A. Sup position and always helped out when things would back up or glitch. Even while operating my own machine, I would help others if they needed it. I never walked away like this supervisor did, either.
There's ash trays in the break room and the break room looks out into the factory floor. Wtf
First thing I noticed too😮
Me too
Place is a mess for food manufacturing, everyone wearing street clothes, smoking in break room, hairnets not properly on.
@@noobgamer-qb3gq I agree
Right, and they shook hands while she wore the gloves she touches the food with afterwards...
Terrible, unhealthy processed food.
So Dave shook her protected hands with his bare hands .... Come on Dave !!
They should've fired Brenda and made Vicki the supervisor. He saw first had who had the better work ethic.
That's the problem with supervisors they think there above everyone else..
I agree in a lot of cases. The supervisor cannot be a good supervisor unless she can humble herself to show the worker on a personal one to one level that she cares and values her and respects her. How can one be a leader if he or she cannot truly serve. Guarantee the supervisor will get great workers for teamwork if supervisors would have a nicer attitude towards "lower" individuals. A lot of fastfood employees come from bad situations and bad choices in lifestyles, but need some care and compassion and encouragement to better themselves. Have a "worker picnic" and family day to get to know each other and have some fun together. Bingo - better business
They were talking over the open sandwiches, actually yelling, this included the Owner. Lots of Body Fluids (spit) on those Sandwiches. Yuk.
I've loved white castle hamburgers since I was a child. I always felt they tasted different when I was an adult from the way they tasted when I was a kid. That employee confirmed my suspicions that the quality of the product went down over years.
The thing I take from this is that they didn't even mention the quality drop in the product , make everything about the seventy year old supervisor not working the line
She’s most the cause of the quality failing , they did right. He’s going to follow up too
Love it!!
Who cares if White Castle frozen burgers are “high quality “?
I bet that manager didn’t improve or help out. Managers are always like this and a lot of business’ suffer greatly from it but corp never does anything to them.
This happens in a lot of places on top of having supervisors having no dam common sense or respect for their staff!
Should of swapped there roles!
Honest to God, who would want to work 20 fucking years at that job I couldn’t stand one month at that job
People who didn't pass the 6th grade...
The supervisors need to be fired.
You have to assume that he was called to that location due to staffing issues and I think he could have handled the situation much differently, more effectively. The supervisor dodged a bullet on this one - I wonder how the follow up went.
He's not seeing clearly if he thinks anyone 1) wants to stay 20+ years, or 2) things will get better after an 8 year employee tells you its not.
I saw this at my last place of employment which was in a grocery store bakery. Our bakery manger could have done more to help us out. She more delegated things that were her responsibility. It would have run a lot more smoother if she pitched in more I think. I'm retired now and that's one of the main reasons I'd never want to work again. It just plumb wore me out.
I've noticed that happens a lot in places like the bank and the post office. The managers/supervisors don't (can't?) do any of the basic work. I was at the post office and the supervisor was asking people in line if they needed anything such as buying stamps or picking up their mail. Of course, most people had packages, etc. they needed to get out. The supervisors should be able to step in and help in any capacity if the line is getting long. Same thing at the bank. The manager was looking at people in the long line and saying, "Does anyone need help using the ATM?" Obviously not. LOL!
I work in maintenance in the postal plants, supervisors will come talk to you and watch while you struggle to complete a 2 person task alone.
@@4EverParkedLS That's just wrong!
I work at a bank and I can tell you they can't hop on the computers if another employee is on it. It has all of their work, checks etc and it would mess that station up.
@@chrisgarrett4776 Understandable, but I see empty computers where no one is standing there doing any work. I've also had the one teller I've know for years tell me the guy is useless.
@Darlene W I know at my bank an empty chair can be that an employee is on lunch and if you disconnect them from that computer it again would mess everything thing up for that person. We can't leave our station and disconnect from it until we balance all of our stuff when the shift is over. Then someone would be able to get onto that computer. It's weird from the outside. I thought the same thing you did until I started working here. Now it makes sense to me.
White castle is not a job that you want to get. People end up there cause they have nothing else. Not what they put in the H.S. Yearbook, I want a career at White Castle!
If the owner took supervisor communication away from yhat experience, and not the massive process issues very obviously present (food safety, too!), then the owner needs some help, too.
You know.....I have seen most of the rest of this episode before, and it is disappointing what he did to the underling employee. If you watch the other parts, he really does care for the underdogs, so it's surprising that he did this meeting this way. I can tell that supervisor isn't going to make this girl's life a joy. I've been in this kinda situation before. All it does it make the good employee a target, even if the other person is lower than you. They usually know how to kiss up to the boss.
Like I sad, terrible and confusing why he did this. I didn't peg him to do something like this. Maybe the producers only and so much time left and made him do it this way....
Thanks to White Castle by enabling all the employees with spraying their spit all over the burgers! Too bad we don't have hair in the food because of the caps. Please don't have them mask up....we love the added nutrients.
Well, at least one of them had her bangs out to look prettier. Lets hope for SOME hair on the burgers 🤢
That's what Supervisors and Managers do, seating at the desk all day drinking coffee. Not there when you need them and yet they got more money than workers for doing fuck all.
She knew that she was the dead weight when he introduced himself.
I would have fired her IMMEDIATELY.
Dave, don't just step in because you're seeing RED!
Be present!! It is technically your job!
Brenda got off easy there. Dave is a kind man!
He's not a kind man, he's a weak boss.
Dave's an idiot. With owners like that you can understand why that business never grew like other burger chains.
How is it undercover with a camera in your face
why supervisor is not demoted to work line since Supervisors performance clearely does not show any leadership qualities ,team collaboration and supervisor straight up lying whne its clearely evident in the video footage when team is screaming "they messed up" and she sitting n just chillling.
Yeah, she got fired
Even the Undercover Boss drop the ball
That garbage is not food. 😝
So how did it work out? Are they still working or did they quit? 😮
At my aerospace job of 37 years, it was pretty much a joke that people were promoted to get them away from damaging the product any further. When production started going a little sideways, the managers were usually MIA and only reappeared to yell at us after they received the same treatment from their bosses.
He didn't do anything to resolve the issue...
The employee who told the CEO about the laziness of her supervisor will suffer more so under her after he is gone, and this is not the way to help your employees.
What do they think the cameras are there for?
Typical human behavior. Sometimes people or so used or set in their ways they don't realize anymore they are doing something wrong or in this case don't do something. Replacing these people is a step after trying to correct them not before.
This could have been handled a lot differently. Retaliation is very real, especially among lower management, and this guy gave her plenty of ammunition.
It’s a little late for them to be working together. You need a new supervisor and new people and you definitely need to be in there more paying attention to what the hell is going on.
Should have promoted the other girl that seemed to care about the product and morale, and bin the other one.
Asking a supervisor to pitch in? Ha; that is "too woke ". And asking the worker and the supervisor to police themselves while the owner closes the door on the problem? The owner is the problem!
Hmmm ....... Literally nothing to do with 'woke'
@@davidhale8034 quite literally. But because "some people " can't define it, but use it, anyway. She's literally L.A.Z.Y.
This !!!
@@vannshuttleworth4738 Still nothing to do with woke.
Sooooo,basically he's saying he can't do the job,but they need to do it
Maybe supervisors wants to be politicians.
And what about the speed of the work, a bit slower could do wonders. Wasn't he afraid himself to loose his fingers when laying the cheese out?
And what about Brenda's comment : the quality of the product was much higher???
Easy peasy to always downfall on employees. The supervisor also is much older. This work drains you, 1 year in means 2 to 5 years less for your body. That is also why employees become supervisors after some experience. Caution: I haven't seen the entire programm and do endeauvour cooperation.
What im looking at is that theyre bending all over on top of the burgers with NO mask !!😬
I'll tell you already what's wrong....he is TOO soft!
I was expecting more out of him!
Wow. That is exactly how NOT to handle the situation. You not only squandered an opportunity to develop higher level behaviors in both of those employees, you violated confidences and turned them against each other. Not only did you lose the respect of the whistleblower, you outted her to the supervisor. You just empowered the supervisor to bully the whistleblower who no doubt will quit asap. And now you’ve given her tacit permission for that supervisor to be a loose cannon, because she knows you have her back. Just stop what you’re doing and call me - I can easily get you to understand what leadership is really about, and how to get there. And if I can’t, then you don’t belong there.
The last job I had, supervisors and HR sat me down with my supervisor like this and did the "let's be friends" thing. Literally told me they wanted to me to be his friend after he abused me...
I told the CEO of the hospital and long story short after I told the CEO to fire him as I wouldn't sue after that the guy no longer is a supervisor.
He didn't solve anything! What he did manage to do was set Vicki up to have to deal with Brenda telling everyone how she was complaining about the supervisors. He saw her walk away when the cheese issue happened, he could have told her his own perspective about her work ethic. Corporate guys don't always wake up when they go on this show.
Dave should be demoted to assistant supervisor because he fucked up the sliders. Vicky should be promoted to shareholders, if she bought 20% AAPL idk
Should retrain the leadership, or get rid of them.
Supervisor is the LEAD! You gotta be there at the forefront with your team.
If you like their spittle all over the sliders, wonder how many are smokers?
Ashtrays in the breakroom of a place making food?
Ah the invisible camera man with steady hands. Don't let emotions get the better of you guys, it's just an act to trigger them.
Why is their ashtrays in the break room?
i think the boss iws wrong he saw first hand that the supervisor didnt help out , i would have giving her a choice, 30 day trial, send in people on different days for the 30 to spy on the supervisor to make dam sure she does her job, if out 5 days she is seen going back to the same old ways, shes GONE. and let the supervisor know what was happening in those 30 days,. my father owned a shipyard with 750 people a day working there , every one was spied on. to have a company efficient and running right , there a way of getting a full 8 hrs a day out of someone, period, if you were told on the 3 rd visit to see my dad , YOU WERE GONE, AND IN THE SHIPYARD BUSINESS WORD GETS AROUND FAST, OTHER COMPANIES WONT HIRE LAZY PEOPLE,
I’ve seen supervisors like Brenda and they sit at their desk shuffling papers in order to look busy. They’re away from those who they supervise doing “other things” and taking 20mins smoke breaks and extra long lunch breaks. To sum it all up, they’re lazy.
Brenda will make Vickie’s life at work so miserable and Brenda will make sure to talk behind Vickie’s back with other employees.
This Boss has no knowledge how people who work at this level are treated by coworkers when a supervisor’s laziness is brought up. He handled this totally wrong.
The supervusor is full of it.
He said he is 'one of the owners' which translates to... he married the daughter of the real OWNER and when he was fired from his forgettable job selling carpets, he couldn't get a job anywhere else, (because he's soooo incompetent) his father in law was obligated to give that guy a cushy job to maintain the daughters expensive lifestyle. (The guy must be hung like a horse, because the owners daughter clearly didn't marry him for his brains!)
Hated this show.
They threw cash at a couple employees while their entire company employee low wage workers who were subjected to poor work environments.
But the viewer left feeling that the company actually cares because they gave 3 employees,out of their several thousand, some extra cash and sometimes a promotion. Lol.
Lol.
Yeah ok.
They usually get a bonus or $$ he didn’t do that. Feel bad, Vicky is gonna be in hell now that she dimed out Brenda for being a lazy supervisor. Oh well I’d quit now
I don't understand why that supervisor wasn't fired on the spot. You should have made the other lady a supervisor. It is apparent that, that supervisor needs to go back to training. Better yet let her go. I'm thinking you all didn't let her go because of her age, but as someone else said prior to my comment she is the weakest link so goodbye. And why the other workers that are doing a good job with your company was not compensated in any way . I thought you supposed to compensate them with something on this show. This is Undercover Boss isn't it did the rules change am I late to the game
It's that way everywhere. Supervisors just don't help. Mangers know it and nothing done. Guess they are desperate for staff.
Supervisor chick would have been let go post haste
Agreed ... especially when he saw her demonstrate what the other gal was explaining and she flat out lied about it.
This guy is dumb as heck. Why throw Vicky under the bus? Now what if Brenda wants payback? He and Brenda needs to be fired!
So he gave the good worker absolutely nothing, other than ratting her out in front of the supervisor she told on. Who is likely to go on and make her life hell at work. Wow, great guy 🙄🤦🏻♀️
The so called 'supervisor' lies to his face at the end, plus zero enthusiasm, when the two were asked to work together, and no one was fired? That supervisor should have been out on her ass. And probably was if they did more than one follow up.
He set Vicki up against her boss ...I would have quit ...then he gone say they gone work together...like wtf demote that Brenda if you not going to fire her
He should have fired Brenda and put her, Vicky, in Brenda's place and pay her higher too! She obviously gives a damn about the company and what he did was in the wrong way!
The good looks disgusting and he didn't when give Vicky anything lol
People actually eat that crap😮
He doesn't bat an eye about the quality of the product... They used to be pretty good. Now like everything else fake plastic taste.
I had worked with Brenda b4 she was a supervisor and I will say she was a good worker then but I do agree that she dropped the ball as a supervisor and he should have talked to them separately, but knowing her skill she should get coached and given a chance to become better and if she doesn't then it's on her. I will also say that working there a year it convinced me to go to college and get a degree so I won't have to work a job like that as it can definitely be tedious.
I was an assistant Manager at Wendys, when we got backed up, I would step in to help and do my job as well, we trained on every station so we could step in. And never called out an employee in front of another person.
Very poor show by the employer. Should have backed the floor worker and told the supervisor off.