How to Factory Reset Cisco 8800 IP Phones - Webex Calling

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  • Опубліковано 17 лют 2021
  • In this video we look at how to factory reset an 8800 series phone. In my case I'm using an 8861 but anything in the 8800 and 7800 family should be the same. I also mention briefly how to do this for older phones. This procedure is best used when you cannot gain access to the menu to reset. It is a hard reset and will wipe all settings.
    Details: help.webex.com/en-us/708ce3/F...
    #Cisco #Collaboration #webex
  • Наука та технологія

КОМЕНТАРІ • 47

  • @TheTechCatalyst
    @TheTechCatalyst  3 роки тому +5

    This is a slight change to the 12345678*9# method you might be familiar with... Hope this is helpful!!

    • @Tyetye48
      @Tyetye48 10 місяців тому

      How do you fix the * 0 and # keypads these 3 buttons do not work? Please explain

  • @JohnTRalstonJr
    @JohnTRalstonJr 2 роки тому +3

    Thank you for the clear directions on how to do this.

  • @AlexanderGrinin
    @AlexanderGrinin Рік тому +2

    You have saved my day!

  • @yegorgulido
    @yegorgulido 11 місяців тому +1

    Thank you man. You really helped me. Wish you happy life!

  • @ugolin07
    @ugolin07 2 роки тому +2

    Thanks a lot! Very well explained. Regards!!

  • @franksxxxr2099
    @franksxxxr2099 Рік тому +1

    Great video and explanation. Really appreciate it.

  • @elnerdllc4717
    @elnerdllc4717 2 роки тому +2

    exelente sr, thanks

  • @black64ford
    @black64ford Рік тому +2

    Thank you very much!

  • @sandiego1936
    @sandiego1936 Рік тому +2

    I was able to do my new phone TY sir!

  • @Giustified
    @Giustified 2 роки тому +3

    i get the password prompt after factory reset. what am i doing wrong?

  • @ahmedaladeb1539
    @ahmedaladeb1539 19 днів тому

    In the Cisco device, nothing appears on the screen, no numbers or anything. What is the reason for this?

  • @elyaspasha9860
    @elyaspasha9860 10 місяців тому

    Model cp 8841 rel light only in 🎤 imc nobe need help

  • @sambugoyski8955
    @sambugoyski8955 3 роки тому

    Hi i watch your video about the ir 829, can i ask you a question. What interface are we going to configure in the device si that voice will work and coonect to cucm when the primary link(wan link) is down? Thank you
    More power to your channel

    • @sambugoyski8955
      @sambugoyski8955 3 роки тому

      ua-cam.com/video/oZR5ecgPXP0/v-deo.html this is the video im talking

    • @TheTechCatalyst
      @TheTechCatalyst  3 роки тому

      Hmm I'm not 100% sure I understand the question...

  • @thiagoviana4182
    @thiagoviana4182 3 роки тому +2

    Weird my 8851 headset light doesn't do the same steps as you are presenting.

    • @TheTechCatalyst
      @TheTechCatalyst  3 роки тому

      I think older hardware or software revisions can differ... this is based on the latest model phones and software

  • @danielmorgan9792
    @danielmorgan9792 2 роки тому +2

    Question, does anyone know how to configure an 8800 key expansion module to be used with a Cisco 8861 on the WebEx Control Hub system, also great tutorial

  • @appusiva2010
    @appusiva2010 Рік тому +2

    Hi, I'm getting a password screen prompting me to enter a pwd whenever I click factory reset using settings menu. It appears for nw setting as well. I don't remember setting any password for the phone. Any idea?

    • @TheTechCatalyst
      @TheTechCatalyst  Рік тому +2

      If you reset the phone as it boots as I demonstrated I believe that will defeat the password you are seeing.

    • @appusiva2010
      @appusiva2010 Рік тому +2

      @@TheTechCatalyst thanks that worked :)

  • @BobbieDudas
    @BobbieDudas 2 роки тому +2

    how do i change the name on it? it still has my old co workers name

    • @TheTechCatalyst
      @TheTechCatalyst  2 роки тому

      A factory reset and a reconfiguration would do it.

  • @ahmedaladeb1539
    @ahmedaladeb1539 21 день тому

    Hello, when doing factory programming, does the device’s IP change?
    Does it need to set a new IP?

    • @TheTechCatalyst
      @TheTechCatalyst  21 день тому

      Typically they phones get an IP from DHCP. After a reset it would likely get the same address.

    • @ahmedaladeb1539
      @ahmedaladeb1539 19 днів тому

      @@TheTechCatalyst Thank you very much"

  • @alexandraoliveros5930
    @alexandraoliveros5930 Рік тому +2

    I factory reset my phone but now its asking for a login and password. Where do I find this?

  • @eslamshawky6474
    @eslamshawky6474 8 місяців тому

    How to factory reset c7811

  • @c0011j
    @c0011j Рік тому

    Not working for 8811's

  • @meilichannel1773
    @meilichannel1773 2 роки тому

    What if connecting after factory reset

  • @SyedAli-ds2ov
    @SyedAli-ds2ov Рік тому +2

    Nicely video 👍
    #umraotech

  • @erineden8353
    @erineden8353 2 роки тому +4

    You don’t understand how much this saved me. I had been struggling for an HOUR 🥹

  • @elyaspasha9860
    @elyaspasha9860 10 місяців тому

    Hi how can I reach you I have issues in Cisco phones I appreciate if you can give your email thank you very much sir

    • @TheTechCatalyst
      @TheTechCatalyst  10 місяців тому +1

      There isn't much to do to fix them unfortunately. You likely need a replacement