India's Thriving Scam Industry: Before You Call Tech Support | Undercover Asia | CNA Documentary

Поділитися
Вставка
  • Опубліковано 8 лют 2025
  • We go deep into the vast world of India’s scam call centers, meeting those behind the deception and the new breed of international scambaiters who are trying to bring these scammers down.
    After seven years of running tech support scams, ‘Leo’ has leveled up. He is now an entrepreneur or a scam call center consultant who sets up scamming outfits for those with money to invest. From hiring to hardware, he has it down to a science, especially on how long it will take to generate returns for the investors.
    At the other end of the spectrum, we follow an Indian scambaiter ‘Sven’ as he investigates a local company that’s running a scam call center. The majority of their victims are English-speaking foreigners overseas. Through reverse tracking, he has managed to get into the company’s systems, securing access to their confidential files and real-time CCTV footage of scams taking place.
    Will ‘Sven’ be able to find enough evidence to submit to the police and conduct a crackdown?
    Watch more Undercover Asia: • Undercover Asia | Full...
    ==========
    About Undercover Asia 9: CNA's award-winning investigative series Undercover Asia returns for the ninth season to uncover two disturbing trends in China and the unexpected fallout from the pandemic in Asia and beyond.
    ================
    #CNAInsider #CNAInvestigates #UndercoverAsiaCNA #Scammers #Scambaiter #India
    For more, SUBSCRIBE to CNA INSIDER
    cna.asia/insid...
    Follow CNA INSIDER on:
    Instagram: / cnainsider
    Facebook: / cnainsider
    Website: cna.asia/cnain...

КОМЕНТАРІ •

  • @dotdash8327
    @dotdash8327 2 роки тому +4939

    I am an Indian living abroad and get these calls as well. I have lost my Indian accent so these scammers don't realize they are talking to another Indian. I play along for a few minutes acting like I am a gullible foreigner and out of nowhere loudly start cursing them and their parents in very filthy Hindi. They always hang up in panic. Hopefully I have traumatized atleast a few of these scammers into quitting their job.

    • @davidmarjason4222
      @davidmarjason4222 2 роки тому +1

      Do you know what is scary about these Indian call centres… it’s due to the fact they tried to gather information from you first and then sell you a product next time they call you. I had talk to one of the Indian scammer in the past and gave him a fake name and address. 2 weeks later, a different number had called me and say. Are you John smith? I’m like no, but I’m also like how did you know because I had given the other guy that fake name and you are someone different. Scary world we are living in…

    • @nikhilPUD01
      @nikhilPUD01 2 роки тому +237

      😂👍

    • @meiyokelee8935
      @meiyokelee8935 2 роки тому +423

      Please carry on your good work as we don’t know the language, thanks😊

    • @skbiswas
      @skbiswas 2 роки тому

      Good work - Maa-Bahen kar do saalo ko !

    • @caroconga
      @caroconga 2 роки тому +151

      I love it! 🤣🤣🤣

  • @Xtjiggzs
    @Xtjiggzs Рік тому +1056

    I got a call from an Indian call centre last week- I was asked to confirm my name- and I replied: S for Sugar, C for cat, A for alpha, M for Mike. The “call centre” staff screamed in shock SCAM! And immediately cut the call 😂

    • @INSPIRE-BOND-jc5pw
      @INSPIRE-BOND-jc5pw Рік тому +42

      😂😂 good one

    • @daishanc6621
      @daishanc6621 Рік тому +16

      Funny

    • @indiasuperclean6969
      @indiasuperclean6969 Рік тому +22

      SIR MY INDIA IS THE REAL SUPERPOWER NUMBER ONE🤗🇮🇳 WE HAVE THE BEST INFRASTRUCTURE AND HIGHSPEED RAIL 🤗🇮🇳 . THIS WHY IM SO LUCKY LIVE IN SUPER INDIA THE CLEANEST COUNTRY IN THE WORLD 🇮🇳🤗 , WE NEVER SCAM! WE GIVE RESPECT TO ALL WOMEN THEY CAN WALK SAFELY ALONE AT NIGHT AND WE HAVE CLEAN FOOD AND TOILET EVERYWHERE 🇮🇳🤗🚽, I KNOW MANY POOR PEOPLE JEALOUS WITH SUPER RICH INDIA 🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳

    • @INSPIRE-BOND-jc5pw
      @INSPIRE-BOND-jc5pw Рік тому +14

      @@indiasuperclean6969 bhai yeh sarcasm tha kya 👀

    • @zuuu7778
      @zuuu7778 Рік тому

      all opposite@@indiasuperclean6969

  • @Its_a_me_WSA
    @Its_a_me_WSA 2 роки тому +6631

    Much of the blame is also on the Indian govt for not taking this seriously

    • @jackiepie7423
      @jackiepie7423 2 роки тому +912

      the indian govt promotes it.

    • @toesofleg
      @toesofleg 2 роки тому +284

      Y would they mind. Taxes are coming.

    • @pikachuthunderbolt3919
      @pikachuthunderbolt3919 2 роки тому +135

      Law and order are worse there even if any law would be enforced

    • @ashishy
      @ashishy 2 роки тому +313

      Why would they care about victims who are not their citizens

    • @CheeKiatTeo
      @CheeKiatTeo 2 роки тому

      The government is aware. They all just get paid big generous bribes

  • @ultimateoptimist5217
    @ultimateoptimist5217 7 місяців тому +106

    This should be shown on mainstream media channels all around the world.

    • @ezrider1205
      @ezrider1205 24 дні тому

      won't happen ... CNN NBC ABC are all Commie Socialist

  • @QuintessentialFlyer734
    @QuintessentialFlyer734 2 роки тому +2996

    The way that lady convinced herself she was not a criminal just because she convinced someone to give her the money instead of stealing it like a pickpocket... the mental gymnastics people go through to rationalize what they do and convince themselves they are 'better' than others. I think it comes from a deep sense of guilt and discomfort she is trying hard to suppress.

    • @ethanf.6848
      @ethanf.6848 2 роки тому +125

      What goes round comes round. The deep sense of guilt is the beginning of the karmic process. This Indian lady and her compatriots should find out more what it means.

    • @joannajones8533
      @joannajones8533 2 роки тому +158

      I was SO ANNOYED With her!!

    • @mazharul
      @mazharul 2 роки тому +72

      Feel sorry for her husband if she has one or manages to find one

    • @ayambo3281
      @ayambo3281 2 роки тому

      She's no lady

    • @dahbajanman7044
      @dahbajanman7044 2 роки тому +90

      I had to rescue my sister from one of these scams because she called a number on her computer that claimed to be Microsoft. Some times i wonder why people think Microsoft would contact them because Samsung won't contact you to fix your TV.

  • @kellywilliamson2187
    @kellywilliamson2187 2 роки тому +2034

    I just love that there are actually skilled anti-scam operatives working on consumer's behalf - good job people!

  • @CommonSensesd
    @CommonSensesd 2 роки тому +1812

    Here in Australia, if we hear an Indian accent over the telephone, we straight up assume scam/scammer. It wouldn't surprise me if legitimate businesses in Australia try not to hire anyone of Indian heritage, just to get around that issue. So yeah, probably is damaging the Indian brand.

    • @meekopal2369
      @meekopal2369 2 роки тому +293

      here in north america, anybody with indian features with a hard accent, immediately, I considered her/his as scammer.

    • @hoosierbaddy3052
      @hoosierbaddy3052 2 роки тому +47

      @@meekopal2369 I look at them thinking about all the money Americans send to them for outsourcing call centers. Means that it’s not going into your social security, nope. Into Indian hands.

    • @WorldwideTrainSpotter
      @WorldwideTrainSpotter 2 роки тому +2

      You guys are real buffoons. I mean, How can you jump to conclusion so quickly without checking the legitimacy of calls?

    • @meekopal2369
      @meekopal2369 2 роки тому +112

      @@WorldwideTrainSpotter really? do I need to verify the legitimacy of the call when the caller himself identifies himself with a caucasian name and his accent is Indian?

    • @WorldwideTrainSpotter
      @WorldwideTrainSpotter 2 роки тому +74

      @@meekopal2369 You guys have a habit of looking Asians down, get yourself out of colonial dilemma.

  • @Leenalast90
    @Leenalast90 2 місяці тому +35

    As soon as I hear Indian accent of the caller , I hang up the phone 😂😂😂

    • @generaluse2878
      @generaluse2878 5 днів тому

      Unfortunately, try calling customer support of almost any company, you will more likely get an Indian agent. We are all screwed.

  • @suzy1407
    @suzy1407 2 роки тому +1490

    JIM BROWNING needs more recognition. That man has shut down a few call centers, saved victims, and is still fighting for all.

    • @justgonnacomment
      @justgonnacomment 2 роки тому +34

      Legend he is

    • @sheebagr9702
      @sheebagr9702 2 роки тому

      the title is misleading... the video is a scam... they brand Asia for scamming

    • @sheebagr9702
      @sheebagr9702 2 роки тому +13

      the person shown as sven seems to have a different name and he seems Indian. But they dont give him the credit in this video. This video is a scam playing victim card

    • @sheebagr9702
      @sheebagr9702 2 роки тому +6

      every technology has pros and cons .. like every trade

    • @AKT1610
      @AKT1610 2 роки тому

      As the video ended, the person said, you can never shut down the scam call cemter business, just the office. And offices get relocated.
      I think the main culprit here is the police and corruption.

  • @patriciareilly530
    @patriciareilly530 2 роки тому +495

    I'm 80 years old and love to scam bait. I kept the fake IRS agent on the phone for two and a half hours, really kept him pumped up until the last couple of minutes when I started saying goofy things and he knew he was being had. I could hear the disappointment in his voice. Sweet.

    • @Linda_Hio
      @Linda_Hio 2 роки тому

      BRAVO keep up the good work. These thieving B stewards deserve everything they get, except other peoples money

    • @princesstya203
      @princesstya203 2 роки тому +15

      😂 nice

    • @micbavo
      @micbavo 2 роки тому +11

      😄 Love it!

    • @vishalmore7154
      @vishalmore7154 2 роки тому

      Pattie they will start abusing you cursing you. They are not raised by good family.

    • @racheljennings8548
      @racheljennings8548 2 роки тому +9

      Good on ya mate

  • @bnayyar5204
    @bnayyar5204 Рік тому +1346

    It has gotten so bad in Australia. Australians see every Indian as a scammer in our community. It's the perception that so many elderly in our community have been scammed. It's shameful.

    • @Nunyabidnuz
      @Nunyabidnuz Рік тому +127

      To scam elderly is despicable and so disrespectful! It's bad enough to scam anyone much less a helpless person who is so honest they believe u......

    • @someguyonyt2831
      @someguyonyt2831 Рік тому +64

      Elderly people are easy to scam because the lack of technology knowledge. Their scamming methods are adapting everyday, so even younger people will still fall for their scam, it's sickening, honestly.

    • @someguyonyt2831
      @someguyonyt2831 Рік тому

      @@Ppepper92 They won't. I've heard that the police and politicians are also in on this. So many corruptions in India, it's pretty crazy. The country is a sh*thole as well. You either rich as f**k or poor as f**k, it's pretty sad.

    • @bendover-bz4bc
      @bendover-bz4bc Рік тому

      Being Indian i don't blame them at all. It's a survival tactics at basic human instinct. If purple guy stabbed my twice I will be suspecting purple guy too. Hope this whole mess clears out soon but i guess the Indian government is deliberately not doing anything because they think this is also some type of income for india since dollar is very valuable and maybe the government is also getting a cut from this that's why they aren't doing anything

    • @jeanbrouwers
      @jeanbrouwers Рік тому +71

      Well when I was in Thailand, even there the Indian people tried to scam me in the shops. I do understand this.

  • @generaluse2878
    @generaluse2878 7 місяців тому +158

    The word "Karma" originated from India, yet its own people have no shame on its consequences.

    • @somnathghosal6954
      @somnathghosal6954 7 місяців тому

      Indians are becoming kamchod.

    • @peaceful3250
      @peaceful3250 6 місяців тому

      It isn't fair to blame all Indians. Some Indians are scam victims too and the majority aren't scammers.

    • @staywell7217
      @staywell7217 Місяць тому +14

      They are completely disgusting and ratchet.

    • @TripitNarayan-cb4ie
      @TripitNarayan-cb4ie Місяць тому +3

      Sarch on Google, how many Indian face cyber crime on there own country.

    • @TripitNarayan-cb4ie
      @TripitNarayan-cb4ie Місяць тому +1

      Those thing export out of when country filled with these thing so you understand what I am try to say?

  • @cierakitty
    @cierakitty 2 роки тому +100

    My husband died 5 years ago, and he was cremated at his request. His ashes are in a neat box on the bookcase with personal items for now. This jerk called wanting to speak to Mr. John. I told him John could not come to the phone....he was resting in his box. This man went nuts on me "Is he being punished ? Held against his will ? Are you feeding him ?" I answered "No, No, and No" .

    • @darrellmortensen9805
      @darrellmortensen9805 2 роки тому +14

      Lol sorry about your loss though

    • @Kristinapedia
      @Kristinapedia 2 роки тому +14

      tHAT WAS funny but also... sorry for your loss. I'm sure your hubby would be laughing hysterically at that scammer.

    • @cierakitty
      @cierakitty 2 роки тому +12

      @@Kristinapedia He most likely was wherever he was lol It was in his will to be creamated...and I was to put his ashes on the bookcase so he could watch TV. OK...I did. Now, I have no idea if his face part or ass part is facing the TV. lol lol

    • @LoraLee-su6oc
      @LoraLee-su6oc 10 місяців тому +1

      You're a riot, lmao,​@cierakitty

    • @Nerinav1985
      @Nerinav1985 9 місяців тому

      😮

  • @sarfobaffoe
    @sarfobaffoe Рік тому +583

    This is a disgrace to India government for not trying hard to stop internet criminals.

    • @shuenrong8511
      @shuenrong8511 10 місяців тому +38

      They are f useless

    • @nutrition182
      @nutrition182 10 місяців тому +19

      You wonder if the local police are on the take?

    • @Juve-vo3ie
      @Juve-vo3ie 9 місяців тому +42

      They are corrupt

    • @pappico
      @pappico 9 місяців тому

      Indians should stay in their scam countries and stop invading Canada and Europe

    • @parassingh9835
      @parassingh9835 8 місяців тому +23

      the government is happy as long as they are receiving their cut in the name of Tax.

  • @lexlayabout5757
    @lexlayabout5757 2 роки тому +1131

    The Indian government is content to see this industry thriving, bringing in foreign currency, and giving employment.

    • @mk8467
      @mk8467 Рік тому +45

      ru sure about that information or ru making this info up?

    • @lettucesalad3560
      @lettucesalad3560 Рік тому

      @@mk8467 Why don't they shut them down then? Watch channels like Jim Browning, Indian police refuse to shut down the scam call centers, even when given all the evidence.

    • @rajmohan5614
      @rajmohan5614 Рік тому +3

      😏😏

    • @dh5549
      @dh5549 Рік тому +160

      They are most likely involved as well.

    • @dh5549
      @dh5549 Рік тому

      @@mk8467 They fact that they are aware of the situation as well as the police but they are doing nothing to shut it down. We all know how corrupt Indian officials and law enforcement. Constantly taking bribes. That's why India has such poor infrastructure.

  • @shoppersdream
    @shoppersdream 7 місяців тому +17

    That Female Scammer who said that she considers herself to be so talented is so delusional. India was never like this. A few of these bad apples from this new Generation are bringing a bad name to this beautiful country. Karma spares nobody.

  • @pmhernane3903
    @pmhernane3903 2 роки тому +685

    Jim Browning, Kitboga, Pierogi and Trilogy...
    🙌👏 You guys are doing awesome. This kind of industry must be really exposed. This is just unfair, it is very unfair for the victims and for legit Indians who do their jobs with all honesty.

    • @fc7307
      @fc7307 2 роки тому +11

      Like the scam center consultant said, Kitboga and the others you mentioned can't stop them since they only waste the time of the small fry, or shut down one call center. They just disrupt the business but cannot stop it.

    • @pmhernane3903
      @pmhernane3903 2 роки тому +28

      @@fc7307 Yeah, that's very obvious. Preying in small fries is way better than doing nothing at all. And atleast, they help disseminate information, and in that aspect they are doing the jobs that gov'ts can't.

    • @taraspringall2703
      @taraspringall2703 2 роки тому +24

      I'm glad these guys are trying to disrupt these businesses. Now the word is getting out. Australian news did a show on this a few weeks ago also. Hopefully these scamers will all get what they deserve.

    • @techlife9853
      @techlife9853 2 роки тому +21

      Jim Browning is a LEGEND !!!!!!!!

    • @marykay8587
      @marykay8587 2 роки тому +8

      @@taraspringall2703 yes I agree Canada also did a show on "marketplace: fraud fighters" trying to raise awareness on scams and how Jim Browning is affecting that

  • @timesnavin
    @timesnavin Рік тому +118

    People running these scams have lost their souls for money, and have fallen below the basic dignity expected from a human being. Most of their victims are retirees living on hard-earned limited money they worked for their entire lives and hoped to use during their last years. After losing this money some have to go back to work at the age of 70, 80, and even more and sometimes just go hungry, suffer, depressed, and die in pain. The system in the US is merciless if you don't have money so these people can't even imagine what they are doing to their victims in reality. I feel the government of India needs to wake up and create a task force to stop this. These fellow Indians must be making themselves and their parents proud by doing these heinous crimes against humanity and bringing shame to our nation...

    • @Brancaalice
      @Brancaalice Рік тому

      They dont lost their retirement check, many 70 years old work because they can, of course sick people can't work but hearth people, can, retired because they want. Scammer dont get their pay check. Most old people are well educated, why they have be stupid to fall in scam? I understand people that use medication of drugs, but a health people is not like.

  • @TheBestCat1290
    @TheBestCat1290 Рік тому +273

    Scary thing is that in the UK, big companies like Argos and Vodaphone and Three mobile and even Aldi etc have call centres in India as it is cheap. Every time I ring up customer service and hear that accent, I am worried that it might be a scam. It's scary

    • @morninglion27
      @morninglion27 11 місяців тому +9

      customer service number provided by the official site is the only trusted source dont ever use any random number given online getting scammed out of a few bucks would be like a slap on the wrist in many cases

    • @cynicaldudeMe
      @cynicaldudeMe 11 місяців тому +8

      @@morninglion27 i still don't see, and can't believe, how people get tricked by these scammers..... even my teen kids wouldn't be this stupid. these scammers are definitely arseholes, but i'm sorry to say, the people who get tricked are just stupid.

    • @kayllenstarships9009
      @kayllenstarships9009 10 місяців тому

      Most of people who are getting scammed are old with people with dementia and alzheimer and youngsters who believe this are gullible​@@cynicaldudeMe

    • @wiliwalagordon6956
      @wiliwalagordon6956 10 місяців тому +9

      @@cynicaldudeMesometimes they got your personal information to make you to trust them… There was a time a scammer called me, with a thick Indian accent (I can’t really understand them cause of the accent) but I am able to tell that guy did know my full name and dob. At first, I thought he was really from Three UK (he claims to be a staff from Three UK), he asked am I XXX, I said yes, he proceed to say my full name and my dob to make sure it’s me. And told me I owe them a bunch of money, claiming I didn’t pay my bill. As I barely understand what he was talking about, I asked him would he mind just spell out the words he wanted to say 😂 then he hanged up on me. Called the real Three UK, and confirmed the phone number he used to call me isn’t from Three UK.

    • @yks6989
      @yks6989 9 місяців тому +10

      These companies should recruit the Malaysians because they speak better English than the Indians, are more polite and are paid no more than the Indians! Malaya was colonised by the British for 133 years. Every Malaysian speak excellent English with an English accent.

  • @tristanlau1213
    @tristanlau1213 Місяць тому +16

    I'm living in Canada worked for a bank's call centre before. In general, employees with an indian accent tend to get more bad reviews from clients because the clients tend to put their guard up and be less cooperative the moment they hear the indian accent.

    • @sharonstott4826
      @sharonstott4826 7 днів тому +1

      As soon as I hear the Indian accent I know I will not get my problem solved.

  • @RebeccaSalgado
    @RebeccaSalgado Рік тому +711

    These scammers are giving decent and hardworking Indians all over the world a bad name.

    • @Colleen...O.Canada...
      @Colleen...O.Canada... Рік тому +23

      If I have any business I must do with a call and a person with an Indian accent answers I immediately think of scammers.
      Many years ago when Bell Canada first outsourced their call centres, you could choose the French language and get a Canadian. (You would apologize for selecting the incorrect language choice, the mostly bilingual French person would end up helping but then it was more about the Bell eliminating Canadian jobs for the less expensive Indian people)

    • @RedSoulful
      @RedSoulful Рік тому +41

      A few years ago, when I heard the word "Kolkata", I used to think about Mother Teresa... now I can only think of scammers.
      Unfortunately, every time I get a call and hear an Indian accent, I immediately hang up. Sorry for the legitimate hard working people of India, but I don't want to take any chances.

    • @RebeccaSalgado
      @RebeccaSalgado Рік тому +30

      @@RedSoulful No kidding! Whenever my phone rings and if I hear an indian accent, I hang up the phone right away.

    • @tarunmalik301
      @tarunmalik301 Рік тому

      There r almost no hard working Indians in the new generation
      Most of them want easy money n r willing to do the job to earn big bugs

    • @morninglion27
      @morninglion27 11 місяців тому

      @@RedSoulful i would rather like kolkata to be related with scammers than that h03 i despise these scammers but even they are better than that poor excuse of a human being

  • @KayFabe87
    @KayFabe87 2 роки тому +778

    I get these calls semi-frequently and I love keeping them on the line for as long as possible acting as gullible as I can. It's just a drop in the bucket, but the more time they waste on people like me, the less time they get to victimize gullible people. They do seem to be getting more adept at figuring out when someone is on to them and they end the call. If I can waste 15 to 20 minutes of their time I consider it a small victory.

    • @petesmitt
      @petesmitt 2 роки тому +46

      I'd do the same but I just haven't got the time to waste playing with scammers.

    • @jacpratt8608
      @jacpratt8608 2 роки тому +28

      Yes, when I've got the time I do too. But the fun is going out of it because they are getting more awake to us scammer scammers! I say nothing, wait for them to speak first. They often hang up first.

    • @elizabethanthony3916
      @elizabethanthony3916 2 роки тому +89

      @@petesmitt You don't need time, I had a scammer ask for me by name, I pretended to be my daughter and said I would go get " her" then I just left the phone while I fed my cats and made a cup of tea! Of course he gave up in the end but in the meantime life went on as usual for me. Very satisfying.😊

    • @jeanlind7540
      @jeanlind7540 2 роки тому +5

      Me too

    • @joywalker4918
      @joywalker4918 2 роки тому +23

      I do it to sometimes these people are disgusting one told me once that the police was on the way to arrest me it's messed up how our elderly fall for it I wish we could do something about it their government is just as guilty as these people are they will pay for this one way or another I wish our elderly people wouldn't fall for these scams they will get what's coming to them..

  • @supriyadas9935
    @supriyadas9935 Рік тому +135

    I am an Indian and I was scammed by Indians who posed as the HR recruiting me. I have lost more than 500$ in the scam. These scammers mostly work in New Delhi. I did not know any other way to report it, so I left it to Karma to do the job.

    • @mariamaria2751
      @mariamaria2751 8 місяців тому +9

      I love how they all have American names lol like Jimmy. Robert ...rosy. they are aholes all of them. It's harassment. Especially when they call 25 times a day

    • @a.w.3772
      @a.w.3772 7 місяців тому +2

      Just curious, why would HR require $500 from you?

    • @TT-re4ub
      @TT-re4ub 7 місяців тому +1

      SAAR DO NOT REEEEDEEEM

    • @YD-uq5fi
      @YD-uq5fi 6 місяців тому +2

      There is no such thing as Karma.

    • @jackschmidt5001
      @jackschmidt5001 4 місяці тому +3

      I’m sorry this happened to you.

  • @AspireGMD
    @AspireGMD 7 місяців тому +14

    I'm in the US, people literally hang up on every person with an Indian accent even if they're not a scammer and work for a legitimate company. It's so sad that the Indian government and police just simply let it happen.

  • @yutopoulosx
    @yutopoulosx Рік тому +402

    I live in Australia and get these scam calls often. The best way to stop these scams is to hang up the phone the moment you hear an Indian accent on the other end.

    • @redline6281
      @redline6281 Рік тому +18

      Good advice thanks

    • @redline6281
      @redline6281 Рік тому +39

      They always also use western names for first and last witch is unbelievable

    • @Denise-bcg
      @Denise-bcg Рік тому +9

      Yup. That's what I do. This has had such traumatic effect on me that I never get irritated when I speak accented legitimate customer service reps.

    • @ThunderDragonRandy
      @ThunderDragonRandy Рік тому +8

      That, or if you have some time to spare, come up with ideas without out personal info to waste some of the scammers time to reduce number of victims being scammed by a few.

    • @michaelxz1305
      @michaelxz1305 Рік тому

      If I lived in Australia I'd be more worried about non Indian scams.. Those ones really clean people out.. Run by call centers in south east Asia. Investment opportunities for instance.. Or Nigerian romance or other scams. If there's one "good" thing you can say about Indian scams.. Most of the time they are going for under 10k..thats not because they aren't greedy it's just because of the pragmatics of it.. Using gift cards for example naturally limits how much can be taken in one go.

  • @andrewlim9345
    @andrewlim9345 2 роки тому +396

    As a victim of scam callers, this documentary resonated with me. Good to learn more about how these cold scammers work and the people fighting back. Good to learn about job scams where they pay people to do an interview and steal their money.
    Thanks for shedding light on the loopholes in Indian law that allows these scammers to get away. Need for transnational collaboration of law enforcement authorities and companies. Laws may need updating.

    • @Saharawhereimfrom
      @Saharawhereimfrom 2 роки тому

      Can I ask you something? Whats up with the unbelievable racism of Chinese and Asian folk in recent times? I swear before covid most Chinese and Asians were cool towards blacks. In business school two of my closest friends were Chinese, but now 99% of my encounter with Chinese and Asians here in the US are guaranteed to end up in an unfathomable display of disdain and hatred. When I walk by a Chinese male or female, especially female, she is bound to turn up her nose and even refuse to look my way. At least with Whites, there are a large section of their society who speak out against racism, with chinese/Asians the very few that do are 99% from the US/North America. What happened to you lot? Maybe its always been in y'all? And just that now that you have gained economic dominance you feel it is safe to show it? Im genuinely asking...

    • @ReddyAlwaysReady
      @ReddyAlwaysReady 2 роки тому +2

      Don’t you work for the Chinese Government Hacking Department?

    • @1233-f7h
      @1233-f7h 2 роки тому +13

      @@ReddyAlwaysReady He is from Singapore, Rajesh.

    • @kantraxoikol6914
      @kantraxoikol6914 2 роки тому

      if you're a victim, it's not because they are lawless, it's because you are stupid

    • @kittykat9955
      @kittykat9955 2 роки тому +2

      By chance, are you from Singapore?
      I knew some of these scam callers are based in in SEA run by the chinese. the agents are held up against their will, passports confiscated guarded by thugs with guns...
      most victims are Singaporean...

  • @shankarmadkekar8736
    @shankarmadkekar8736 Рік тому +24

    One of the finest documentaries made by the CNA. Hope at least one of our government law makers sees this documentary and start waking up our government,

  • @andyj1884
    @andyj1884 8 місяців тому +76

    The solution to this issue is for major tech companies to cancel their contracts with all call centers in India and move operations elsewhere. This would clearly indicate that individuals with Indian accents in these roles were the scammers.

    • @falcon7036
      @falcon7036 6 місяців тому

      Although it sounds like a great idea , it doesn't work , in the beginning it's said this industry is 48$ and 1$ in India shifting into another country does nothing but flourish these scams in that country

    • @cthulhupthagn5771
      @cthulhupthagn5771 23 дні тому

      They did. That's why they scam.
      It's baffling how people fall for these people

  • @bernadettetibazi7893
    @bernadettetibazi7893 2 роки тому +92

    Wow! Thank you to the scam baiters. Let's hope authorities support your efforts and innocent people can stop being robbed!

  • @patidarinstitute
    @patidarinstitute 2 роки тому +101

    Before ten years, I was also in search of job, one of my friend took me to his friend saying that he is going to open a call center and all i have to do is to make some calls at night, On the first day the person explained how make call and the percentage we get if the call turns into a success, I realized that to steal someone's money is a scam, the next day i did not go there and I am still proud of me on that decision.

    • @misspad7282
      @misspad7282 2 роки тому +7

      You did the right thing because you have a heart and soul.

    • @Kathakathan11
      @Kathakathan11 2 роки тому +3

      Thank god you were smart enough to understand it.

    • @rockwithsable
      @rockwithsable 2 роки тому +5

      Honesty is very expensive gift don't expected from cheap people.... You have expensive gift.

    • @patidarinstitute
      @patidarinstitute 2 роки тому

      @@rockwithsable Indeed, I am happy to have it

    • @patidarinstitute
      @patidarinstitute 2 роки тому

      @@misspad7282 I do not have right to steal someones money

  • @katarina1852
    @katarina1852 Рік тому +352

    The female tech support scam worker who boasted she’s not a thief explaining she didn’t “steal the woman’s money” because the woman willing gave it to her is delusional and trying to rationalize her criminal behavior. She lied and manipulated a trusting person to pay money under false pretenses. That makes her worse than a garden variety thief, it makes her a liar and a thief.
    And the Indian government is guilty of duplicity with their weak, ineffective laws dealing with scammers. That’s probably by design. They aren’t that interested when their citizens are scamming foreigners or perhaps they are receiving bribes and happy to allow it to continue.

    • @KittenBowl1
      @KittenBowl1 Рік тому

      I agree with your comments. I think these scam artists are delusional. It’s the mind of criminals really. The insane thing is America has enabled this. Do you remember Obama? He’s who changed immigration policies and made it easier for H1 visa for Indians. He is actually not very smart. He didn’t think enabling such corrupted people and country to latch on to the technologies of developed countries won’t have consequences. I’ve lived in India actually. Corruptions are rampant and officials are easily bribed. People don’t have great work ethics as you saw in this women being delusional. Imagine companies building up factories there, while they can’t even build toilets yet and infrastructure. I can guarantee you they will steal patents and cause havocs in the world like this. The problem with liberals is they don’t understand there are certain consequences when they break rules. Obama was never good and the current one sleepy Joe is even worse.

    • @CS-uc2oh
      @CS-uc2oh Рік тому +23

      She is also worse because she's more likely to carry that behavior over to all of her relationships and ruin her life.

    • @youmadbro3961
      @youmadbro3961 Рік тому

      Of course India government is in it too

    • @Concerned_one
      @Concerned_one Рік тому +13

      That scammer will get what’s coming to her. One way or the other, karma will always bite back.

    • @stariqa2
      @stariqa2 Рік тому +10

      These kind of massive operations can't go on without government approval.

  • @jon_nomad
    @jon_nomad 10 місяців тому +7

    The very disheartening about India.... almost every economic activities in India involves some kind of scam. Scamming is very much a common event in daily Indian life, unfortunately.

    • @leobuscaglia5576
      @leobuscaglia5576 2 місяці тому

      India is an overpopulated hell where only the fittest survive and thrive. You can't go to the market to buy a pen without someone trying to scam you even if it is only for a few cents worth of money.

  • @blackhorseteck8381
    @blackhorseteck8381 2 роки тому +649

    What is done to these vulnerable people is disgusting! I was born and raised in North Africa, been through a Civil War, but never thought about doing this for money. I was raised with values and boundaries that I can't cross.

    • @mk-ou5si
      @mk-ou5si 2 роки тому +29

      Are there no corrupt scamsters in africa?

    • @blackhorseteck8381
      @blackhorseteck8381 2 роки тому +60

      @@mk-ou5si
      What does that have to do with my statement?

    • @petesmitt
      @petesmitt 2 роки тому +57

      @@mk-ou5si
      of course there are.. Nigeria is famous for scammers but that is immaterial to his comment.

    • @mk-ou5si
      @mk-ou5si 2 роки тому +6

      @@blackhorseteck8381 it has. Answer it.

    • @blackhorseteck8381
      @blackhorseteck8381 2 роки тому

      @@mk-ou5si
      Who the F*ck you think you are? :D

  • @teampunk1356
    @teampunk1356 2 роки тому +1434

    I apologize to all the people on behalf of these scammers, honestly speaking these scam calls are a daily headache for us indians as well..it's really a big embarrassment to see my country's image being destroyed due to such scam centers, I hope the government looks into this matter and takes the most appropriate actions needed...

    • @rishabhchaudhary3918
      @rishabhchaudhary3918 2 роки тому

      Govt. can't do anything, they are scammers they are indeed more intelligent than lawmakers...they run a fake shell company and run scam under it
      There is no way to legally stop them until you catch them doing the scam LIVE

    • @Nituninu
      @Nituninu 2 роки тому +49

      Your brother works for a scam center isn't that true??

    • @bazle64
      @bazle64 2 роки тому

      India full of scammers but no toilets

    • @NetITGeeks
      @NetITGeeks 2 роки тому +213

      I am not Indian but I think no Indian person should apologize for theses criminals. It is not the fault of Indian people that these scammers are hurting the outlook of India. It is not the fault of the Indian people.

    • @toddclean547
      @toddclean547 2 роки тому +93

      Then you need to put pressure on law enforcement. This does make India look like criminals. America is sick of you. DO SOMETHING!

  • @aprilshorty4094
    @aprilshorty4094 2 роки тому +112

    It amazes me how these scammers talk with such pride 😤 You never know what someone is going through lady had just found out that she had Cancer only to be scammed the very same day 🙄😒😤

    • @techlife9853
      @techlife9853 2 роки тому +16

      Disgusting .... they shud be jailed

    • @chiranjibisahoo5408
      @chiranjibisahoo5408 2 роки тому +3

      @@techlife9853 Jailed for scaming??Then who britain should be hanged for what they did in India just 80 years back..Whats the punishment for that 🤡

    • @Diezel_Mike
      @Diezel_Mike 2 роки тому +11

      @@chiranjibisahoo5408 scammers don’t just target Britain.. They target The US and Canada who didn’t colonize India. So don’t use that excuse for justification

    • @chiranjibisahoo5408
      @chiranjibisahoo5408 2 роки тому

      @@Diezel_Mike Then your govt should educate people about financial literacy...U cant be so dumb 😭..

    • @chiranjibisahoo5408
      @chiranjibisahoo5408 2 роки тому +3

      @@Diezel_Mike But USA bombed many countries which it has nothing to do with..Instead of bombing small countries like syria,yemen,vietnam,afghanistan,iraq they should first educate their fellow citizen how to transact online securely😅.Though i dont support any scam but people blaminng India does not make any sense.

  • @adw6894
    @adw6894 2 місяці тому +15

    Well in Australia is not just telemarketing scammers, even the Indian taxi and Uber drivers try to scam passengers they just have a bad reputation all around and not just in Australia.

    • @jackjones7504
      @jackjones7504 Місяць тому

      Canada - Indian Taxi drivers , Scammers......Horrible...

  • @eveFlower101
    @eveFlower101 2 роки тому +422

    17:49 ugh what horrible set of values, she convinces herself that she’s not a thief just because she’s not stealing purses and she has the nerve to call herself “extremely talented”. It’s THEFT. The fact that doesn’t feel bad about harming others, speaks volumes about her morals.

    • @colico14
      @colico14 2 роки тому

      That woman is delusional. In reality, she's likely a very average, even mediocre scammer and a fraudulent, lowlife criminal. "Talent" is something reserved for people with extraordinary abilities and skills. There are many, many, many more organized criminals just like her. I don't know who you think you're fooling, lady. Yourself, perhaps.

    • @Katarina23
      @Katarina23 2 роки тому +32

      She said 'cyber crime' at one point. She knows its a crime. She's just acting innocent

    • @stpatstablet0652
      @stpatstablet0652 2 роки тому

      Karma's going to bite her in the ass! Sooner rather than later I pray!!

    • @MTVlogs-j6v
      @MTVlogs-j6v 2 роки тому

      She is not talented, she thinks that she's special but she's not. just an idiot trying to convince herself she is not doing anything wrong, LOL

    • @Ireal_ak
      @Ireal_ak 2 роки тому

      What can you expect from a bitch

  • @riturajborah382
    @riturajborah382 2 роки тому +515

    Fellow Indians, can't we bring the attention of indian govt. or ministry of external affairs through twitter? This reputation is costing us a lot in business opprtunities and worldwide legitimacy of our credentials. We must stop these scammers and bring them to justice in front of the world.

    • @tangt4860
      @tangt4860 2 роки тому

      You've nailed a very good point. Indian nationals and especially the moral well educated ones need to put a stop to these bad apples and destroy them from they destroy the reputation of the country totally There are many good Indians but often badly suffocated by those rich powerful crooks exactly as portrayed in Bollywood movies.

    • @sharky8534
      @sharky8534 2 роки тому +30

      😂😂😂

    • @riturajborah382
      @riturajborah382 2 роки тому +55

      @@sharky8534 Seems like we have scammer here! ;) Hi !

    • @sharky8534
      @sharky8534 2 роки тому +62

      @@riturajborah382 you’re just upset everyone can see the real India is all.

    • @riturajborah382
      @riturajborah382 2 роки тому

      @@sharky8534 huh..Who cares what they see. I am thinking of our business. Especially, when it comes to westerns with a history of trading humans as slaves, we should not be too hard on our morality. Even these scammers are stealing peanuts as compared to what brits looted our of India. Still shows in the british museum with pride.

  • @dianebarnaby-watler6877
    @dianebarnaby-watler6877 2 роки тому +390

    85% of the calls are out of India. That is out of control. My Mom who is 93 years old gets these calls all the time. It is horrible what these people are doing. Something needs to be done.

    • @toosexy7955
      @toosexy7955 2 роки тому +11

      When you get a call & hear a sink , HANG UP immediately, DO NOT ANSWER IF A NUMBER STARTS WITH A 9, DO NOT USE YOUR BANK CARD ON THE INTERNET, BUY YOU A VANILLA CARD FOR WHAT THE AMOUNT YOU SHOULD PAY, IF THEY GET THAT NUMBER THEY WILL GET "NOTHING"...!

    • @rajooananth4719
      @rajooananth4719 2 роки тому +21

      Call Modi and inform FBI

    • @hhh8245
      @hhh8245 2 роки тому

      @@rajooananth4719 modi is himself a scmr

    • @songoku3716
      @songoku3716 2 роки тому +10

      @@rajooananth4719 you have phone number of modi?

    • @CenlaSelfDefenseConcepts
      @CenlaSelfDefenseConcepts 2 роки тому

      @@rajooananth4719 how about we ban companies from using indian call centers? That way every time we hear and indian on the phone we will know it's a scam?

  • @TheSridharsp
    @TheSridharsp 9 місяців тому +19

    I am an Indian, I am getting lots of calls from our Indian scammers.

    • @aisinGioroPon
      @aisinGioroPon 5 місяців тому +3

      Thats just your relative ringing you up for more curry

  • @beckyd712
    @beckyd712 2 роки тому +45

    Thank goodness for those who are taking these scammers down. These scammers are a scourge on humanity. Blessings to all who work against the scammers!

    • @campshortclip
      @campshortclip Рік тому

      They aren't really. They may troll them at best!

  • @StellaAdler_
    @StellaAdler_ Рік тому +43

    I salute all the youtubers who turn ther cameras on, tell them their locations, names & when they start panicking, I feel immense joy. To me, the elderly & children are our most vulnerable members of society & to rob them blind of their savings, only an animal could do that. Their karma will certainly be severe cuz what the scammers are doing is gut wrenching. We need more youtube channels that uncover these scammers!

  • @soydelasfilipinas
    @soydelasfilipinas 2 роки тому +119

    The audacity to live proudly while earning money scamming innocent people. 🙄

    • @Kathakathan11
      @Kathakathan11 2 роки тому +2

      You see it everywhere, very few people are saintly people

    • @greenpoison9342
      @greenpoison9342 2 роки тому +1

      The King of England.

    • @Sololaverdad429
      @Sololaverdad429 2 місяці тому +3

      The average Indian.

    • @staywell7217
      @staywell7217 Місяць тому

      These are a group of people with no morals.

  • @JonathanMulderMarston
    @JonathanMulderMarston 8 місяців тому +9

    This industry is a stain on India's international reputation. Just disgraceful.

    • @davidjma7226
      @davidjma7226 6 місяців тому

      India had a reputation for fake qualifications and other scams prior to this type of scam. They are dirt poor and a dollar or two goes a long way ....

  • @hockchong3700
    @hockchong3700 2 роки тому +41

    Thank you CNA Insider for making this video to warn people of these high tech scams. Now that I reflected on the security packages I paid in the past I am now aware that I have long been scammed innumerable number of time without even realizing them. Now I will definitely not allow anyone to take control of my laptop to check on my information. I hope many people would see your video and be alerted of these IT scams around the world.

    • @johnglint5257
      @johnglint5257 2 роки тому

      Hey how are you doing?

    • @tangt4860
      @tangt4860 2 роки тому +1

      But what is the use when we in Singapore keep getting such calls daily and even till recently Singaporeans are losing huge sums of money just at the touch of an innocent looking button. If the government cannot even defend the country against scammers in times of peace, how less capable are they in times of war.

  • @amywalker7515
    @amywalker7515 2 роки тому +69

    When I was in college I took a small job through the university employment office to be an assistant to a couple who claimed the ran a small business. What they wanted me for was to be the fall person for insurance scams they were committing. I was to be the one inspecting their claims and signing that they were true and correct. The woman claimed to be blind due to some arc-welders blindness from driving in her car, but she was able to sit pouring over the fine print on those insurance policy documents by the hour. I lasted with them one whole day. Then I took another job as a waitress at a chain restaurant run as a franchise. No sooner than I got to my first shift, everyone I encountered said this couple hadn't paid anyone in months claiming they were having financial problems and that the money would be forthcoming. I turned them in because at that point I had nothing to lose. A few days later, they cleaned out the cash register, locked the doors and never returned. They were just stealing from the employees. You've got to be on top of things these days because the scams come in all sizes and flavors.

  • @Vicky-by2hq
    @Vicky-by2hq 2 роки тому +38

    I live by this rule. Anytime ANYONE calls and asks me to confirm personal details I politely tell them I feel more comfortable calling back the company they claim to represent to the phone I have of that company.
    I can answer “yes” of they provide the details but once they want ME to provide it, it’s a big red flag.

    • @docfabz
      @docfabz 2 роки тому +13

      Sometimes confirming information could be suspicious too so be weary if someone is contacting you for something you did not originally request

    • @same5952
      @same5952 Рік тому +3

      I don't answer my phone and let them leave a voicemail. If it's legit they'll leave a msg and I can call them back. Otherwise, I don't bother.

  • @carmenbryant466
    @carmenbryant466 4 місяці тому +8

    These people have such thick accents I can't believe those on the other end don't recognize this.

  • @debashishnag
    @debashishnag Рік тому +36

    I've been approached by one of these companies for a work-from-home job, as a tech support representative but they didn't tell me the company name. I refused since the recruiter told me that I would be given another name and have to speak fluently in English but in an American accent. I've already been warned by my brother about these companies which used to scam people in America. A few months later, I got to know that they had been nabbed by the local police with 43 employees including the Boss.

  • @alkapandya774
    @alkapandya774 2 роки тому +67

    I totally agree that Indian government should take strict action against this. These crooked scammers are ruining India’ s reputation.

    • @johnnyappleseed6823
      @johnnyappleseed6823 2 роки тому +1

      Thay already have.

    • @amosicronery7730
      @amosicronery7730 2 роки тому

      But it is because young people have been educated well, then they have nothing to work on which could bring income to them. What do you think will happen in such situation?

    • @indeed8211
      @indeed8211 2 роки тому

      only revealing that Indians are liars and cheats with no morals they cheat at everything in sports on partners my country they had to ban indian doctors from being hired because an investigation showed 1 in 3 were fake
      in india when they made cheating in tests illegal 80% of students did not show up
      a shameful people with no sense of honor or integrity

    • @juandelacruz8414
      @juandelacruz8414 2 роки тому

      Not happening....haha ..their government also benefits from it .

    • @pmb6667
      @pmb6667 2 роки тому

      Their 'reputation' was already ruined long, LONG ago, with *millions of baby girls missing and killed* in favour of males/sons, and *gang-raping and murdering women.* Filled with corruption too, this scamming is just adding 'sprinkles' on top of an already-horrible cake.

  • @godzillamothra5983
    @godzillamothra5983 2 роки тому +500

    Indian gov will never take this seriously until it affect their bottom line, like the loss of IT businesses in foreign market.

    • @ragas2845
      @ragas2845 2 роки тому +32

      @@utsavkaushal_ What's so funny man! And what's so naive about his comment? You sound like a politician's stooge.

    • @lickalotlickalot2210
      @lickalotlickalot2210 2 роки тому

      The gov is actually part of the problem!

    • @shehzaly4772
      @shehzaly4772 2 роки тому +18

      For them it's supporting the economy

    • @Bboi3294
      @Bboi3294 2 роки тому +42

      @@utsavkaushal_ indian scammer spotted 😏

    • @indiancowpissdrinker7151
      @indiancowpissdrinker7151 2 роки тому +8

      bob and vejeen

  • @gauravsinghtanwer9322
    @gauravsinghtanwer9322 2 роки тому +704

    As a tax-paying and law-abiding INDIAN citizen; I apologize to all the victims of this scammers. They are real disgrace to this country and maligning the image of entire country.

    • @andyc9902
      @andyc9902 2 роки тому +33

      Makes my Blood boil. I stay and study in Kolkata

    • @hasrataulakh
      @hasrataulakh 2 роки тому +40

      @@andyc9902 why are people doing these scams? Due to poverty.......Who looted them and made them poor? The people who are getting scammed.....its the indian concept of KARMA

    • @Bytheirfruitsshall
      @Bytheirfruitsshall 2 роки тому +1

      @@hasrataulakh Listen you clipboard dumping Queen. The eldery vulnerable people who are being scammed have nothing to do with piratical multinational companies or bribed to look the other way, Indian Politicians!
      You rationalise like a sociopathic sneak thief and that's not a compliment.
      "Oh l was poor" "Oh something something happened in history once it hurts my feels even tho l wasn't born then".
      Stop being such a cry baby,
      Oh l'm racist and hate all white people so l must steal from random old frail people.
      Thank goodness most decent lndians would want nothing to do with you and your weak ass pampered generation.

    • @Bytheirfruitsshall
      @Bytheirfruitsshall 2 роки тому +2

      @@andyc9902 Respect

    • @tangt4860
      @tangt4860 2 роки тому +26

      Apologising will not stop the scammers. Acting collectively to go after them will.

  • @Amro_spective
    @Amro_spective Рік тому +38

    Sven is doing a nobel work ! Need more indians like him also kudos to scammer payback , jim browning and more😊

    • @MrLTiger
      @MrLTiger Рік тому +1

      that's a clearly fake name

    • @Freestyle80
      @Freestyle80 Рік тому +2

      @@MrLTigerjust like your youtube username whats your point? You want him to expose his identity?

  • @precisiont5188
    @precisiont5188 2 роки тому +64

    The people who exposed those parasites the most are the heroes on UA-cam.

  • @civilpse5458
    @civilpse5458 6 місяців тому +8

    Why Indian government is not prioritising to root out the evil. It's an international crime, more than that it's a shame.

    • @Glory-to-God.
      @Glory-to-God. 7 днів тому

      Because these scammers are making billions of dollars a year and it is good for their economy

  • @DodgyDaveGTX
    @DodgyDaveGTX Рік тому +50

    I've always suffered from social anxiety - especially with telephone communication. Lately, I've begun to welcome these shady phonecalls, as a way of working on my communication skills

    • @Zireaelgaming
      @Zireaelgaming Рік тому +5

      I like that idea, i might try it as well.

    • @Turnpost2552
      @Turnpost2552 Рік тому +7

      Dont!!!!!!!!!!!! They willl screw you eventuallly!!!!!

    • @phantomkate6
      @phantomkate6 Рік тому +6

      Now that's making lemonade from lemons!

    • @MaryLopez-bv7ks
      @MaryLopez-bv7ks Рік тому +3

      🙄😆😂

    • @julia2k8
      @julia2k8 8 місяців тому

      WOW VERY DANGEROUS SIR 😠😠 BUT SIR MY INDIA IS THE REAL SUPERPOWER 🤗🇮🇳 WE HAVE THE BEST INFRASTRUCTURE AND HIGHSPEED RAIL 🤗🇮🇳 THIS WHY IM SO LUCKY LIVE IN SUPER INDIA THE CLEANEST COUNTRY IN THE WORLD 🇮🇳🤗 , WE NEVER SCAM! WE GIVE RESPECT TO ALL WOMEN THEY CAN WALK SAFELY ALONE AT NIGHT AND WE HAVE CLEAN FOOD AND TOILET EVERYWHERE 🇮🇳🤗🚽, I KNOW MANY POOR PEOPLE JEALOUS WITH SUPER RICH INDIA 🤗🇮🇳🤗🇮🇳🤗🇮🇳 INDIA SUPER CLEAN

  • @dforsman4203
    @dforsman4203 2 роки тому +150

    As a former IT worker in the states a big thank you for this informative documentary. I am now retired and every few days I get some of this crap thrown at me. However unlike many people here I know enough not to fall for any of it. I make it a practice to not give out my mobile phone number unless I know to whom it is going and I keep several email addresses including one that is just junk, which I give out when I don't want to be contacted. I did get a laugh from one Indian who mentioned bad accents. My favorite one was when I asked to who was speaking with and he says "Karl" so I ask "Karl" where he is from and he says Texas yeah, right! LOL But seriously great job on this I sure hope more people in the states take the time to view this as it could save a lot of money and heartbreak.

    • @c.a.greene8395
      @c.a.greene8395 2 роки тому +9

      I had one guy tell me he was from my hometown! ( I live 4,000 km away from my hometown, but my entire family still lives there, so I check the weather, talk to my dad daily, ect )
      He couldn't tell me anything about the town, nothing!! So I knew he was a scammer...
      Another time I told the guy I'm nearly dead, 24 hrs a day I'm bed ridden, why would you want to hurt me? I had him bawling!!serves him right

    • @pranavgandhar4604
      @pranavgandhar4604 2 роки тому +6

      It is headche for india too, difference is only Indian know how to deal with scammers, indian starts enjoying scammers call by acting stupid infront of them , like showing 0 computer literacy. , Asking meaning of OTP,
      Irony is scammers belives u🤣🤣
      Once the scammer gets irritated , he will cut call by himself 😂

    • @c.a.greene8395
      @c.a.greene8395 2 роки тому +8

      @@pranavgandhar4604 I have had more than a few get angry with me and finally hang up...
      When they send you an email, you can trace them through prefatch data...and have their address
      One of my computer buddies I play video games with works for nasa, and has access to satellites. He tracked the hacker, and voice in on him in his backyard - then loaded the live feed onto his computer showing that we were watching him from above!!!
      Scared him so bad he dropped the laptop and ran inside!
      These creeps begin calling me at 4 am...not realizing no business calls before 9 am....we get 10-20 calls daily based off our postal code. For some reason they believe everyone is a millionaire on ssi!

    • @amywalker7515
      @amywalker7515 2 роки тому +2

      The cellphone providers here pretty much scam their customers too with gimmicks about rates, phones and promotions.

    • @c.a.greene8395
      @c.a.greene8395 2 роки тому +8

      The reason we are dealing with this is the west has to do with corporate head quarters of many companies moved their call centres to India...
      This was done to save money and every company with a call center moved in order to remain competitive.
      Flash forward 30 years and these same people who once worked at a legitimate call center now have every person's file, address and phone number they ever entered into the system, and the knowledge on how to defraud you...
      I am surprised there has yet to be a class action lawsuit against every last company that still uses these call centers today...visa, Mastercard, every major bank, cable companies, phone companies, and the list goes on and on...
      Congress should be talking about this, and how the predatory behaviors of major corporations has led to a complete leak of private information, and is the direct result of poor choices made, that saw many jobs lost and many people defrauded...
      Had they remained in north America, we wouldn't be dealing with Indian scam artists

  • @philipsutcliffe6014
    @philipsutcliffe6014 2 роки тому +71

    A lot of the problems with scammers are caused by internet media companies who do not provide adequate means for their subscribers to contact them and discuss their problems. Customers are kept on hold for excessive lengths of time and calls are often terminated without the customer actually speaking to a person, this causes them to go on the internet in search of other ways to fix their problems leaving them exposed to the scammers.

  • @BaoBaoXuDua
    @BaoBaoXuDua 25 днів тому +2

    what scary is that now whenever I call customer service from (amazon, banks, Expedia, ect.) I ended up speaking to an Indian person which I don't know if I'm talking to a real one. I always hesitate when they ask about my personal info

  • @aritramanna
    @aritramanna 2 роки тому +128

    Just as Leo Said this also shows the vulnerable side of American Society. How Lonely & Helpless the elderly people are there. They have no one to ask for basic advice.

    • @user-yx2jm4oq3s
      @user-yx2jm4oq3s 2 роки тому

      Scammed Sympathiser. Indian uncles and grannies don't even know how to start a computer.

    • @ebk304
      @ebk304 2 роки тому +2

      It’s a disgrace

    • @selgoog8251
      @selgoog8251 2 роки тому +4

      Yeah so lonely seniors are watching scam baiter videos & expose's like this well done documentary. Great work & courage to those who helped pull the curtain back. Some how we still have to be positive. God help the compassionate & give them strength. Its a good idea to refuse to do any banking on a smart phone. The convenience is not worth the risk.

    • @michelleayres5608
      @michelleayres5608 2 роки тому +5

      There is somebody to call and talk to. If you call Amazon, they'll tell you it's a scam.

    • @darrellmortensen9805
      @darrellmortensen9805 2 роки тому +5

      Public libraries will answer your questions. They've brilliant people n teach free to learn about computers to scammers

  • @michealfaulkner8870
    @michealfaulkner8870 2 роки тому +40

    I've found out when you tell them you've did order the phone, it throws them completely off their game. Tell them that you did order the phone, and that you want a tracking number. It drives them crazy.

    • @vishalmore7154
      @vishalmore7154 2 роки тому

      NO just speak a good and fast english. This scammers only knows basic english. Once you speak difficult words they will hung up.

    • @suryakant6357
      @suryakant6357 2 роки тому

      😂😂😂

    • @Bytheirfruitsshall
      @Bytheirfruitsshall 2 роки тому +1

      I always answer my phone with "how can l help you?" now,
      Scammers ring off, 😂😂😂
      (my friends know to message me)

  • @3D-Time
    @3D-Time 2 роки тому +190

    Im so glad their are scambaiters that look out for victims. Unfortunately they can't save everyone but they save as many as they can. Whats crazy to me is how the scammers feel entitled to your money. Scammers can be extremely vulgar and nasty. I hope with more awareness people will hang up on these scammers and not give them any money.

    • @आशीषसाहू-ख1ल
      @आशीषसाहू-ख1ल 2 роки тому +1

      And they can't basically, the scam industry exists as long as there are gullible idiots in a developed countries.

    • @miguelbalisi9952
      @miguelbalisi9952 2 роки тому +7

      "We never choose this thing." The guy said. Did somebody or a group of people carried you by force to put you in your desk to Scam North Americans and other westerners? You chose to do it. On the other hand, it is understandable that in India, hundreds of applicants vie for a couple of job openings. India compete with China on armaments and this costs billions of dollars, while there's a mine gold of deep-seated poverty all over India despite its progress eliminating some of them. Still, poverty in India is the hardest to eradicate.

    • @modupeking2683
      @modupeking2683 Рік тому

      😊

    • @jennifervaughn1541
      @jennifervaughn1541 Рік тому +2

      Yeah, that’s the thing they feel entitled. Who do they think they are??

    • @One.Zero.One101
      @One.Zero.One101 Рік тому +1

      Law enforcement is really lagging behind in technology. If a scam advertisement happened on TV, the public, the police, and the congress will be all over it. But if the scam came from an email, text message, or fake website, it seems like the scammer is above the law and no one can do anything about it. It's the civilian vigilantes that have the passion and expertise to stop it.

  • @Jamaludheen1
    @Jamaludheen1 2 місяці тому +2

    An Indian, who lives abroad for several decades, goes to his native place on vacation, he falls a prey to some scam or other as the scammers dupe him thru' various tactics and melliflous talk and eventually he gives up the thought of returning for another vacation. His sympathy toward his countrymen even when they suffer in natural calamities vanishes. The current situation is totally in contrast to the earlier situation wherein there was honesty, love, affection and humanitarian consideration and this will certainly mar the country's reputation in the world outside, ultimately affecting the interests of its people. The government should take serious steps to restore the reputation of the country.

  • @mrnobody2589
    @mrnobody2589 2 роки тому +21

    There’s nothing I love doing more than talking to these scammers and wasting their time.
    They help me kill time at work.
    I normally get at least 3 calls a day and I love it.
    So satisfying

    • @sheilaboston7051
      @sheilaboston7051 2 роки тому +1

      I'm glad I'm not your employer.

    • @mrnobody2589
      @mrnobody2589 2 роки тому +1

      @@sheilaboston7051 I’m glad your not my employer too.

  • @Raptorman0909
    @Raptorman0909 Рік тому +339

    The Indian government isn't doing much about this because it's money going to India. If we want to put a damper on these scams we need to hold the country accountable so that they are required to investigate and put these scam centers out of business. India needs to do this and soon or the world will have no choice but to sanction India.

    • @kicksomeup6998
      @kicksomeup6998 Рік тому

      India's kinda too big to be sanctioned for this. Start by sanctioning China for covid and then we'll talk lol.

    • @Ogugua-k1w
      @Ogugua-k1w Рік тому +43

      that is why international banks are now making it harder for money from other countries to go to India. it is a good move

    • @bhaiya6942
      @bhaiya6942 Рік тому

      You will be surprised that they Scam Indians in India more than any other countries......India have one of the Highest Cyber Crime rate

    • @yasir134
      @yasir134 Рік тому +3

      Oh no, that's bad for booming economy😂🤣🤣🤣
      it's internet, so ain't gona happen mate

    • @Raptorman0909
      @Raptorman0909 Рік тому +19

      @@yasir134 Internet scamming is a preventable crime but countries are just not interested in doing anything about it. And the reason they are not doing anything about it is that the scammers know who's palms to grease!

  • @gayathri8234
    @gayathri8234 2 роки тому +103

    Great work CNA.. thank you very much for showing us the true side of these call centers 👍

    • @alainportant6412
      @alainportant6412 2 роки тому

      please ban all indians from your channel, they are defending the scammers in the comment section

  • @sciencelearnremember
    @sciencelearnremember 2 роки тому +353

    How can governments and phone companies NOT stop this? If we're that vulnerable to a phone call, imagine the worse stuff that's possible!

    • @Stillkicking24
      @Stillkicking24 2 роки тому +37

      I think some may be 'reaping the benefits of it ' if you know what I mean, so there may be little concern with what a regular person goes through. At times, international pressure could be the only way action can be taken.

    • @tangt4860
      @tangt4860 2 роки тому +24

      Maybe they get a cut as well and just shrug their shoulders.

    • @williamyoung9401
      @williamyoung9401 2 роки тому

      Because they get a percentage of sales made by scammers. Companies don't care where the money comes from. Cash is cash. And sales tax knows no scam.

    • @MaryAnnSweetAngel
      @MaryAnnSweetAngel 2 роки тому

      our indian government is swimming in money taken from innocent people who get scammed

    • @Zitagirl76
      @Zitagirl76 2 роки тому +11

      it's not 'PHONE COMPANY ".. did you not see how they do it? it's a 'fake" number, that goes to THE SCAMMER and they hack into your computer!

  • @acidPen0615
    @acidPen0615 Рік тому +147

    Indians are making a good name for India keep it up

    • @StinkyIndianStudent
      @StinkyIndianStudent 9 місяців тому +7

      🤣🤣🤣🤣🤣

    • @nylorcovet3145
      @nylorcovet3145 8 місяців тому +3

      Good point, but hard to care when the executives get their share of the profits.

    • @julia2k8
      @julia2k8 8 місяців тому +12

      WOW VERY DANGEROUS SIR 😠😠 BUT SIR MY INDIA IS THE REAL SUPERPOWER 🤗🇮🇳 WE HAVE THE BEST INFRASTRUCTURE AND HIGHSPEED RAIL 🤗🇮🇳 THIS WHY IM SO LUCKY LIVE IN SUPER INDIA THE CLEANEST COUNTRY IN THE WORLD 🇮🇳🤗 , WE NEVER SCAM! WE GIVE RESPECT TO ALL WOMEN THEY CAN WALK SAFELY ALONE AT NIGHT AND WE HAVE CLEAN FOOD AND TOILET EVERYWHERE 🇮🇳🤗🚽, I KNOW MANY POOR PEOPLE JEALOUS WITH SUPER RICH INDIA 🤗🇮🇳🤗🇮🇳🤗🇮🇳 INDIA SUPER CLEAN

    • @StinkyIndianStudent
      @StinkyIndianStudent 8 місяців тому

      @@julia2k8 India is known all over the world for being a dirty ,stinky ,country full of rapes abd scammers ..if it was so great there ..why do indians all leave to go to Western countries,europe or middle east🤷‍♂️

    • @WestbrickFansGotNoBrains
      @WestbrickFansGotNoBrains 7 місяців тому

      ​@@julia2k8 oh shut up curry

  • @arreola891
    @arreola891 2 роки тому +577

    Victoria the scammer lady is something else. She knows deep down, she is doing something morally wrong. She's trying to justify her actions with ridiculous excuses, just so she can sleep at night. Sven is right about the fact that, sadly, these people are giving India a bad name. He seems to be trying to improve his country's reputation and I hope he succeeds.
    I used to work for Kaiser Permanente call center in California and I remember years ago, our call center having these Indian people come in, by the dozens, to train them and then they would leave after the training. We were probably training scammers. Lol🤦‍♀️

    • @2degucitas
      @2degucitas 2 роки тому +29

      Most likely. Very sad.

    • @louistournas120
      @louistournas120 2 роки тому +35

      Sounds like you were training your replacement. I don't think they were scammers.
      At IBM, about 10 y ago, our 2 Team leaders were sent to Egypt to train them for 2 months. Then, 2 major contracts were transferred to Egypt. so the team shrunk.
      When you setup shop in foreign countries, it costs less. It is magic money.

    • @monica1811
      @monica1811 2 роки тому +18

      @@andreaplaysguitar the “lol” about training scammers unknowingly was not a “funny“ laugh.. more like a “wow, we were clueless at the time we trained them“, or naïve to where the training would lead. I do not think they feel it is funny at all.

    • @vivekrbs
      @vivekrbs 2 роки тому +2

      So ashamed of my country. It has had a moral degradation for quite a while now. What a lowlife that victoria is . Most likely comes from working class background where the family has a similar attitude.I have dealt with this kind of scum all my life. What can we do. we are doomed

    • @arreola891
      @arreola891 2 роки тому +16

      @@louistournas120 You might be right. Thankfully, I don't work for Kaiser anymore. They're super "woke" now. 🙄

  • @Junkman2008
    @Junkman2008 2 роки тому +89

    I pretty much suspected that the authorities were in on all this scamming. If they rea;lly wanted to shut these operations down, they could. Everyone within a 2-block radius of any operation knows what's going on there. Until the crooked law enforcement and Indian governmental authorities are removed, this will never go away and will leave all Indian people with a bad stigma. Such a shame.

    • @realtruth8162
      @realtruth8162 2 роки тому

      I think that Narendra Modi is very proud of scam entrepeneurs in India. Why? Of course he knew it and do nothing about that.

    • @mjsmit4841
      @mjsmit4841 2 роки тому +6

      Even our government here in Canada is in on it. And are willing to accept laundered money on real estate. That's how some people have the money to buy hundreds of properties..

    • @deang5622
      @deang5622 2 роки тому

      Is it that the Indian police are in on it, or are they a) lazy, b) can't be arsed because it's foreigners being scammed, c)short of resource?

    • @Kathakathan11
      @Kathakathan11 2 роки тому

      Every heard the word MAFIA, the mafia is invincible here. And if we take serious action, they cry government is undemocratic as government is suppressing tribal rights. Even locals are scared of mafia.

    • @Kathakathan11
      @Kathakathan11 2 роки тому

      @@mjsmit4841 my cousin got scammed from Canadian man, sadly only Indians get hate, white people wont

  • @alexm566
    @alexm566 2 роки тому +394

    This is NOT "scamming", it is elderly abuse, PERIOD. All the victims are elderly.

    • @shermanpeabody6102
      @shermanpeabody6102 2 роки тому +28

      it's both

    • @heenanyou
      @heenanyou 2 роки тому +4

      Who cares what you call it.

    • @alexm566
      @alexm566 2 роки тому +10

      @@heenanyou apparently you, hence the comment

    • @kantraxoikol6914
      @kantraxoikol6914 2 роки тому

      you forgot stupid.

    • @kevinmalone3210
      @kevinmalone3210 2 роки тому

      It doesn't matter what age you are, they will scam anyone they can.

  • @Yellowstone20
    @Yellowstone20 Рік тому +35

    What worse some Indian authority get involved with these scam centre for easy money. Shame on you Indian gov.

  • @gary8306
    @gary8306 8 днів тому +1

    It's about time all govts threaten sanctions on India to stop this happening.

  • @rebausa4867
    @rebausa4867 2 роки тому +11

    I admire the bravery of accessing a computer while trying to help others. He needs assistance to stay safe.

  • @justmemarie88
    @justmemarie88 Рік тому +21

    This should be the headline in News! GREAT SCAMMERS of the World 😡

    • @vi_illusionworld111
      @vi_illusionworld111 10 місяців тому

      Godi media has no time for all this only modi modi modi thry will do

  • @redindian8344
    @redindian8344 11 місяців тому +36

    While Indian media slavishly sings bhajans to Modi, the real life stories of Indians goes unnoticed. Thank you CNA 👍

  • @garzascherry89yahoo
    @garzascherry89yahoo День тому

    I have been scammed so now i hear a Indian accent i hang up. I've never felted dislike for any race of people but now I'm beginning to feel that way about this country.

  • @brianhench3192
    @brianhench3192 2 роки тому +54

    I have a rigorous policy on hanging up on any person with an Indian accent on the phone. I do not care if it is legit or not, it is better to be safe than sorry!

    • @Redmanticore
      @Redmanticore 2 роки тому

      i live in a country with 99% of the people who have the same ethnicity as me. there is 0% chance another ethnic person needs to call me for official business.
      officials use their own electronic services and use letters. never call.

    • @kantraxoikol6914
      @kantraxoikol6914 2 роки тому

      which is why we won't even HIRE indian workers at a call center here...they just get hung up on

    • @qtrhrse7
      @qtrhrse7 2 роки тому

      I used to just hangup ,now I have loaded myself up with bogus SS numbers,faked credit card numbers and spoofed addresses and enjoy jerking them around until one of us has had enough.Its cheap entertainment and since I'm 73 years old and retired,I don't even have to use a voice changer. The main thing I never do is give them access to my real computer..

    • @keriddunk1520
      @keriddunk1520 2 роки тому

      They have learnt American accent

    • @edpone8600
      @edpone8600 2 місяці тому

      @@keriddunk1520 Not well enough. You can always pick out that annoying Desi accent.

  • @TheSachingm
    @TheSachingm 11 місяців тому +6

    This is really an AMAZING documentary - it didnt just want to sensationalize the problem but almost went all the way to the root cause of the problem - that the scammers are often themselves victims of a broken system in india that grooms them to not view injustice as a problem - but just a situation to step out of.

    • @tealeafs3824
      @tealeafs3824 Місяць тому +1

      They know they do something wrong that's why they panic/get angry so quickly when they're caught. You're excusing their behaviour, because you don't have to be educated to be an honest person. They are thieves and liars so they automatically lack empathy. You can't teach empathy, you have it or not.

  • @pikkon899
    @pikkon899 Рік тому +218

    It's most infuriating is that they keep calling the victims "customers" They know exactly what they are doing. They're stealing money from innocent people but still have the audacity to call victims "customers", even for those who have stopped scamming. It's disgusting.

    • @Tirah5
      @Tirah5 Рік тому +7

      What do you want the scammer to address their victim as? Hi our next victim, how are you today?

    • @pikkon899
      @pikkon899 Рік тому +7

      @@Tirah5 They're already admitting to scamming on camera. Why even bother with the facade at that point?

    • @indiasuperclean6969
      @indiasuperclean6969 Рік тому +6

      SIR MY INDIA IS THE REAL SUPERPOWER NUMBER ONE🤗🇮🇳 WE HAVE THE BEST INFRASTRUCTURE AND HIGHSPEED RAIL 🤗🇮🇳 . THIS WHY IM SO LUCKY LIVE IN SUPER INDIA THE CLEANEST COUNTRY IN THE WORLD 🇮🇳🤗 , WE NEVER SCAM! WE GIVE RESPECT TO ALL WOMEN THEY CAN WALK SAFELY ALONE AT NIGHT AND WE HAVE CLEAN FOOD AND TOILET EVERYWHERE 🇮🇳🤗🚽, I KNOW MANY POOR PEOPLE JEALOUS WITH SUPER RICH INDIA 🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳

    • @hollypebbles
      @hollypebbles Рік тому +7

      ​@@indiasuperclean6969Don't forget that you have the world's best drivers and strictest rules of the road.

    • @CS-uc2oh
      @CS-uc2oh Рік тому +2

      No different than yt people acting like slavery was employment...

  • @cuunthaandlethis
    @cuunthaandlethis 6 місяців тому +2

    What fun gifts from India. We should reciprocate such gifts 🎁

  • @markanthony2973
    @markanthony2973 2 роки тому +70

    It's so sad mostly it's elderly customers who suffers. It's heart breaking to hear their stories. Everytime they call the bank it's too late to cancel it. Scammers know the loopholes of the bank policies. I just hope they get the karma that they deserve.

    • @kevinmalone3210
      @kevinmalone3210 2 роки тому +6

      How do you know it's just elderly people? The guy who said this may have just said it to throw you off. They will scam anyone they can.

    • @deboraballes9044
      @deboraballes9044 2 роки тому +4

      @@kevinmalone3210 yes but they target the elderly because they aren't as tech savvy, they are more trusting and generally scared of extra charges or mistakes on their bills. That fear makes them more vulnerable.

    • @prajwalbharambe343
      @prajwalbharambe343 2 роки тому

      Nah. Racist Anglo thieves deserve this

    • @prajwalbharambe343
      @prajwalbharambe343 2 роки тому

      Nah. Racist Anglo thieves deserves this.

    • @anon21qwerty17
      @anon21qwerty17 2 роки тому

      @@vsr3777 lol, karma is even copied from buddhism. hinduism is 80% or more, copied from buddhism.
      the copied and theft religion. what more do you expect?
      same can be said about christianity and islam, copied from judaism

  • @Fun2Roast
    @Fun2Roast 2 роки тому +30

    You should play these videos on all tv channels once in month.

  • @marou510
    @marou510 2 роки тому +264

    Sven is doing a great job! I wish there'll be more cyber vigilantes like him so these heartless scammers will be apprehended and receive the sentence they deserve.

    • @juleshenderson1325
      @juleshenderson1325 2 роки тому

      There are a lot of scam baiters that do awesome work. Jim Browning, Scammer Payback, Trilogy Media are just a few on UA-cam getting these guys, shutting some centres down and getting some victims money back.

    • @cedricjones5696
      @cedricjones5696 2 роки тому

      I am so tired of hearing the Indian scams taking place an the lack of action on the governments part. I have decided to take action myself and I am funding a op in India. I am retired special forces and civilian life is boring. I have recruited 15 fellow ex special forces members and we have acquired a high powered microwave emp device that will destroy all computer equipment in the scam call centers. All the people I have recruited are experienced operators and some have expertise in wetwork. They will have no clue as to what hit them. We have another microwave radio frequency device that can make hear voices in their heads, the microwave energy acts on the water in the inner ear and when properly modulated they will hear whatever I want them to hear. I can't wait for the fun to begin.

    • @coldplayfan7357
      @coldplayfan7357 2 роки тому

      Are you from Colombia? Do you sell drugs? How much do you have? Mind sharing it? Ms Escobar

    • @CJ_SCAMS
      @CJ_SCAMS 2 роки тому +8

      Hi! I'm the CJ from this vid and yes, he is doing amazing!

    • @BeaHindebars
      @BeaHindebars 2 роки тому +1

      @@CJ_SCAMS Hi friend, I'm just re-watching this video, no idea why because I find it really depressing. ♥

  • @hydrohasspoken6227
    @hydrohasspoken6227 2 місяці тому +1

    That woman believes she is not a scammer. Had the journalist asked her directly "what do you think you are?" she would have replied "I am just a hard working honest woman giving my best to survive in a harsh world full of men". If her parents are decent people I send my condolences for their loss.

  • @sandeeptiwariitis
    @sandeeptiwariitis 2 роки тому +123

    I am so sorry for all the losses people incurred all these years. I started my career back 2007 from a call centre and it was so good and proud feeling to have started in such a profile, never thought the industry would change like this.

    • @threekblack217
      @threekblack217 2 роки тому

      Just like your shitty english ya thug.

    • @toosexy7955
      @toosexy7955 2 роки тому

      One day the whole industry will colapse, NO INTERNET, NO COMMUCATION, A MUCH SAFER WORLD!...IF IT WASN'T MEANT TO BE, IT WILL BE AS IT NEVER WAS!

    • @indiasuperclean6969
      @indiasuperclean6969 Рік тому +1

      SIR MY INDIA IS THE REAL SUPERPOWER NUMBER ONE🤗🇮🇳 WE HAVE THE BEST INFRASTRUCTURE AND HIGHSPEED RAIL 🤗🇮🇳 . THIS WHY IM SO LUCKY LIVE IN SUPER INDIA THE CLEANEST COUNTRY IN THE WORLD 🇮🇳🤗 , WE NEVER SCAM! WE GIVE RESPECT TO ALL WOMEN THEY CAN WALK SAFELY ALONE AT NIGHT AND WE HAVE CLEAN FOOD AND TOILET EVERYWHERE 🇮🇳🤗🚽, I KNOW MANY POOR PEOPLE JEALOUS WITH SUPER RICH INDIA 🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

    • @cherchezza1384
      @cherchezza1384 Рік тому +3

      STOP THE SCAMMERS 😂

    • @Concerned_one
      @Concerned_one Рік тому

      @@cherchezza1384I hope the western governments pressure india to stop these scam call centers.

  • @ahmadmustaffar834
    @ahmadmustaffar834 2 роки тому +161

    Should be a compulsory viewing for seniors so they will get informed, and deprive these scammers out of their niche market

    • @robb5828
      @robb5828 2 роки тому +11

      smart thinking,but i haven't seen a single ad on tv about it......i think an AD on TV cand change some things

    • @mr.meowgi9444
      @mr.meowgi9444 2 роки тому +5

      @@robb5828 Yes definitely. That’s how the Indian government does. And the people are wiser for it. They air ads on TV, public service announcements on the radio, hold seminars, and even send messages from verified government numbers to your phone to remind you of the new and updated ways you could be scammed

    • @kevinmalone3210
      @kevinmalone3210 2 роки тому +5

      For anyone really, because even younger people can get scammed.

    • @Lewdacris916
      @Lewdacris916 2 роки тому +2

      ive heard of senior living centers showing these kind of videos.

    • @pabulumm
      @pabulumm 2 роки тому +3

      The mentally disabled get scammed as well and there's not much you can do to help \them, the ones I know are too trusting and will fall for it even with warnings...

  • @virginia644
    @virginia644 2 роки тому +154

    Whats really sad is that this is ruining the reputation of Indians to be hired in legitimate Tech companies. I work in recruiting and have seen first-hand that hiring managers for Customer Support and CS Engineering roles are more discriminatory against Indians. Not because they are less qualified than other job applicants (sometimes they are MORE qualified), but because they are seeing a high number of end-users hanging up on any support who have an Indian accent. Their customers will refuse to work with anyone who has an Indian accent and demand to speak with someone who doesn't, or the support calls will drag on much longer because people are afraid of being scammed they don't readily provide the details needed to diagnose issues and they'll deflect the conversation by demanding to know information about the support person instead - such as where they live in the US, what school they went to, who their manager is within the CS org, etc. So when hiring managers are considering if one candidate is going to efficiently resolve customer issues within their SLA's or if another candidate is going to end up lowering the entire departments turn-around times (even if it's not the candidates fault the end-user is discriminating against their accent) the hiring managers are more inclined to favor non-Indians.

    • @virginia644
      @virginia644 2 роки тому +3

      ​@Mr.Beant but most CSE's we've hired started their careers in CS or IT, so what is your point? Are you saying you don't think they are both affected by discrimination? And our CSE's don't design anything, maybe in other companies they do but not in ours.

    • @virginia644
      @virginia644 2 роки тому +2

      @Mr.Beant the team I work on only recruits for Customer Support Engineers btw, I don't personally recruit for any other kind of Engineer if that helps to clarify

    • @tony4887
      @tony4887 2 роки тому

      @@virginia644 It not fair that Company wanted to exploits poor countries for cheap labour.The Indian are just playing along and it.

    • @windows5672
      @windows5672 2 роки тому

      If you ever see an Indian on a phone talking to someone call the police it's a scam

    • @mdas5990
      @mdas5990 2 роки тому +10

      Non-Indian hiring will not solve the problem, People in USA can not have everything. It does not matter where outsourcing industry goes; this problem will move along with it. Only way to solve this problem is to shift your focus from cheap operations to responsible operation. Companies in USA or Europe should set responsible salary parameters for call centers/tech support. It is very easy to resolve this issue in india, you need to ask for "form-16 and ITR report" of every employee in order to ensure that only genuine call centers survive and can get work from your company.

  • @MrRyder3737
    @MrRyder3737 9 місяців тому +6

    Many Indian techies knows the flaws of cyber security and using to scam people aborad . As far as I know, they feels proud of scamming and never felt guilty or regret their actions as they willingly doing it.

  • @kira.light22
    @kira.light22 2 роки тому +158

    As someone who works for a legitimate call center. I'll have been receiving calls where the customer cries over the phone begging to get his money back. It's really heartbreaking, and as much as you'd like to return the full amount sometimes the only option you can give is protecting their account to make sure it won't happen again. It's really sad

    • @voctur
      @voctur 2 роки тому +9

      I kinda know that feeling.
      I work on the call center of a real state company, and a co-worker got contacted via email by a man who fell for a scam.
      He wanted to surprise his family by finding them a home, but instead he got scammed and lost a huge amount of money and didn't know how to tell his family what just happened, and to make it worse his family's situation was bad and they couldn't afford to lose all that money.
      She broke down crying because she knew that there was little to nothing we could do to help that man

    • @rzum81
      @rzum81 Рік тому +11

      I work at a bank and unfortunately we have a lot of older clients fall for scams. We unfortunately can’t do much on getting their money back especially if they agreed or authorized sending it.

    • @vampoftrance
      @vampoftrance Рік тому +3

      I worked in a call room for two weeks in Boca Raton, Florida. I noticed the customer service lines didn't have anybody to answer it. So one day I talked to the customer who called she said that she was ripped off. My boss, Lenny had an excuse. So, I counted the money we received each week and realized no one gets anything when they send money! Haha even we offer send you a envelope to deposit and send to us! I asked for a raise. I also asked do you want me to be the customer service rep? I asked them to let me go, because I wanted to talk to the FTC. So, yes they were arrested immediately. I didn't want this sort of business in my neighborhood. It makes for bad business for our whole Stock brokers and banks.

    • @dh5549
      @dh5549 Рік тому +5

      @@rzum81 But this is what I don't understand, the banks know after the fact it was a scam but you do nothing. However I know if fact the bank can recall debit transactions online. So you have the ability to recall the funds but you refuse? Explain that to me?

    • @Dirty.Delicate
      @Dirty.Delicate Рік тому

      @@dh5549 It will be handed over to a 3rd party for investigations/disputes company to investigate the matter and it would take 14 business days for the result but there is no guarantee.

  • @MichelleMcCune-e7x
    @MichelleMcCune-e7x 10 місяців тому +17

    How do these people live with themselves knowing that they made their money dishonesty??? And be happy like they are. Sickening.

    • @apooru241
      @apooru241 10 місяців тому +2

      When you see money coming honesty flies out of the window

    • @Mr.Eminem
      @Mr.Eminem 10 місяців тому +2

      Does Americans care how they earning and living money on the dead bodies of third country peoples?? Nope .. same goes to every nation... Stop trying to look noble when westerns lotted many countries and now are there where u live....how u people live with themselves eh

    • @nathanp8247
      @nathanp8247 2 місяці тому +2

      The most common thing scammers always say is "if the person/customer is dumb enough to be scammed they deserve it" Scammers don't care anything about honesty. I have seen scambaiters going to expose the scammers and the scammer starts whining about he has a family to feed while not thinking about the "customer" they try to take money away from.

    • @agarasudhindra1687
      @agarasudhindra1687 6 днів тому

      They are not human beings. They are ghouls! They have no soul! Disgusting dregs!!

  • @denize9606
    @denize9606 Рік тому +107

    It is not only because of "poverty or inequity or injustice" that various kinds of scamming is happening around the world... As long as there are people without "conscience and empathy" they can always find a way to scam people... 😞 So sad...

    • @indiasuperclean6969
      @indiasuperclean6969 Рік тому +2

      SIR MY INDIA IS THE REAL SUPERPOWER NUMBER ONE🤗🇮🇳 WE HAVE THE BEST INFRASTRUCTURE AND HIGHSPEED RAIL 🤗🇮🇳 . THIS WHY IM SO LUCKY LIVE IN SUPER INDIA THE CLEANEST COUNTRY IN THE WORLD 🇮🇳🤗 , WE NEVER SCAM! WE GIVE RESPECT TO ALL WOMEN THEY CAN WALK SAFELY ALONE AT NIGHT AND WE HAVE CLEAN FOOD AND TOILET EVERYWHERE 🇮🇳🤗🚽, I KNOW MANY POOR PEOPLE JEALOUS WITH SUPER RICH INDIA 🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

    • @NativeVsColonial
      @NativeVsColonial Рік тому

      @@indiasuperclean6969 Lol Pakistani, get a life.

    • @shaneshaney5860
      @shaneshaney5860 Рік тому +2

      Absolutely true.

    • @Ubermichello72
      @Ubermichello72 Рік тому

      ​@@indiasuperclean6969you've got to be a troll because absolutely none of what you posted is true. You come from a country of poverty and filth, you got rampant disease and corruption, zero infrastructure and you people crap outside in public everywhere! The whole country is one big cesspool. And don't kid yourself, America is the one and only super power!

    • @shwarma
      @shwarma 11 місяців тому

      Exactly. This guy for example didn't stop at "overcoming poverty". He kept going, and is helping others to do the same. The intention was never to overcome poverty, he wants to manipulate and get rich. Who knows if he ever even experienced poverty.

  • @reginageorgetownuni
    @reginageorgetownuni 6 місяців тому +2

    These scammer are a nuisance for Indians too... we get calls throughout the day. Samsung and Truecaller have made a fortune in India protecting people from scammers.

  • @rickytamu3746
    @rickytamu3746 2 роки тому +16

    Just a month ago, I had a call from Canada Revenue confirming my registration for GST/HST account as part of my BN. She was a genuine but she had a slight Indian accent. I was doubting her the whole time and was not even taking her seriously. At the end, all she was doing was verifying my account, so I did not hang up. But all this scam calls have done disservice to their own Indian citizens. Even if they are genuine, people will still have doubts. Thank you Indian scammers.

    • @kaurmal8791
      @kaurmal8791 2 роки тому

      I worked for CRA they do not call they use mail so make sure you have a resident address here.

    • @rickytamu3746
      @rickytamu3746 2 роки тому

      @@kaurmal8791 It was for Uber GST collecting account. She called me from a functioning landline. She had all the information like my address. Only reason was to confirm. Oh well, even if it was scam, I am ready to play along.

  • @xhibitmusic
    @xhibitmusic 2 роки тому +24

    Disheartening to see some of these people don't even believe they are doing something wrong!

  • @lindawilson795
    @lindawilson795 2 роки тому +21

    Thank you to those working to stop the scammers.

  • @michaeljohndennis2231
    @michaeljohndennis2231 25 днів тому +2

    Here in the U.K. governments here and worldwide should simply be banning companies from outsourcing calls or customer support/tech support outside the country at all, for any reason - if you are serving a U.K. customer base, you should only be legally allowed to have a call centre in the U.K. only

    • @niloleenilakshi5815
      @niloleenilakshi5815 21 день тому

      It will not happen because in Trump inauguration the biggest scammer of India Ambanis are invited who regularly scam Indian with their Geo telecommunicatio cell phone company, It will not happen as the next President of USA Trump himself is a big Scammer, taking the help of chapter 11 of bankruptcy scammed the banks of America and it will not happen the Banks are the biggest scammers of their clients as well.

  • @Sachinrohitfan
    @Sachinrohitfan 2 роки тому +88

    Not only usa
    These scammers are looting innocent Indians who are new to tech
    We are frustrated

    • @Reddylion
      @Reddylion 2 роки тому +2

      True....... 5hese dogs deserve zero mercy.......cheats..........

    • @kantraxoikol6914
      @kantraxoikol6914 2 роки тому +1

      but not frustrated enough to ACT

    • @thenikhilway
      @thenikhilway 2 місяці тому

      @@kantraxoikol6914 we have nothing much in hand,

  • @marksinger4415
    @marksinger4415 2 роки тому +41

    I get so many scam calls, I immediately get defensive any time I hear someone on the phone with an Indian accent. Even the legitimate calls. Even when I place a call to customer service.it’s like a form of trauma

    • @RoYal-xz5ch
      @RoYal-xz5ch 2 роки тому

      Racist

    • @laszlosajn7328
      @laszlosajn7328 2 роки тому +6

      @@RoYal-xz5ch Not racism this is mistrust.

    • @marksinger4415
      @marksinger4415 2 роки тому +2

      @@RoYal-xz5ch not at all

    • @li6859
      @li6859 2 роки тому +11

      It is not racism. It’s just being cautious. When you have an experience like this, you listen to your gut instincts and become very careful. It’s just a natural response of human beings.

    • @tabby73
      @tabby73 2 роки тому +1

      Me too

  • @rrbarcelo9782
    @rrbarcelo9782 2 роки тому +76

    Yes it is, well said sir. I'm not Indian but I'm glad and impressed when people out there helping to let victim know to prevent being scam as possible.

    • @youtubeuserandchef471
      @youtubeuserandchef471 2 роки тому +1

      Scam baiter
      Trilogy media
      Jim browning
      Karl rock
      Scammer payback

    • @josephdsouza1515
      @josephdsouza1515 Рік тому

      CBI and FBI should work on this together, case by case, to return all public's money, without interference of any pm or political parties.
      Some top people would be involved in this.

    • @tarunmalik301
      @tarunmalik301 Рік тому

      ​@@youtubeuserandchef471
      Scammers will never pay back
      They have determination!!!!
      They r hard working people