if you'd check all the videos you would see pre legion double jump 10months befor its released, how can a private server show u dh double jump befor its even released ? "What it's really like when you comment without any knowledge"
I remember opening my first ticket when I was 13 years old (that was 15 years ago!) and I was blown away by how nice, communicative and eager to help the GM was. It honestly made my week and I even tried to treat other players as nice as he treated me from that point on. There's a life lesson to be learned from this about the influence people that hold a certain status have on others, especially kids.
Yeah, when I was around 12 at some point, I opened my first ticket up and they told me that they are to busy to deal with someone who is spamming the whole server...bummer.
I am a service desk analyst and I am astonished by how rude other service desks are. for me it is the primary function to be respectful in order to provide proper service. i also speak with my "customers" like normal people and not like I am scripted. i will even joke with them and make little jabs here and there saying things like "what did you break". i find that people appreciate being talked to normally as opposed to scripted conversations
@@Xirus5 GM are not in game 99% of the time. And when they are, they are lagging xD To be ingame is highly unefficient when they just have to solve tickets. The actual GM interface is quite sad.
@@Xirus5 2011-2013. But it's pretty simple to know that it's not an actual MJ working for Blizzard on live official server : Blizzard never allowed third party softwares on MJ workspace. It's not allowed nor possible to capture your work. At best you could film with your phone (you'd be spoted and fired, and the quality at the time was bad so not worth it).
In reality it's like any customer service jobs, so pretty depressing one, and with an even more shitty pay than usual since "you're working in your passion milieu after all"...
@@Kevin-vs5tv doesnt matter anymore what multi billion dollar industry game representers does, they themself made warcraft reforged real and fucked their reputation
In vanilla we had a GM show up to our Naxx progression on the gauntlet leading to Heigan the Unclean and revealed themself. People stopped focusing on their jobs in Ventrillo to talk about the GM and our guild master in very colorful language told them they were more than welcome to watch us but don’t show their presence again because it was a distraction. That GM would pop in after bosses to congratulate us. Really cool memory and I’ve still got those screenshots on the drive in my closet.
I remember the same when we were racing for KT. We had two GMs who were very fond of our guild and interacted with us a number of times during raids, just to check in.
This channel is now like North Korea. If you try to make a rude comment or an obnoxious "FAAAAAAKE," remark, I will remove your comment with the fury of a level 8 murloc..against a player with no heirlooms.
I was going underneath Orgrimmar eith a friend, just exploring. A gm sneaks up behind us and just stares. Awkward and creepy, never said a word. Then he just teleported us to Mage Portal area.
Prepare for a long reveal. Yeah, this has to be on a private server. As of 2007, an official Blizzard GM is sitting in front of two monitors in a row of 8-10 GMs led by a senior GM. They are looking at a database/chat program called the GM Tool with multiple windows open - one containing the tickets, one with official procedures listed called the GM wiki, chat logs, account windows of the petitioners and the reported accounts, and usually 3-4 chat windows open at the same time. While the GM Tool *does* interface with the game using a character logged in on all servers and sitting on GM Island, the GM rarely actually sees the game itself unless they have to actually go get someone unstuck, see a bug in progress, reset a bugged mob, etc. and yes, they must remain invisible when they do this (Senior GMs are sometimes allowed to interact directly with the players in-game and show themselves, but the standard GMs in the trenches are not). 99% of the time, they're looking at the GM Tool application and chatting with multiple petitioners at the same time, because they have metrics they have to meet (minimum of 10 tickets resolved per hour). They have very strict rules on what they can and cannot do, and these rules are spelled out in the GM wiki. In the rare instance where a judgement call must be made, they have to bring it up to their senior GM who will make the call. Official GMs do NOT work specific servers - all tickets from all servers go into the ticket queue as they are received and GMs simply pull the next ticket off the pile and deal with that. In fact, GMs are required to list the servers they play on when they are hired and are NOT allowed to take tickets from those servers to prevent GMs from showing preferential treatment to guildies and friends (or punitive treatment towards enemies or rivals). In short: PHENOMENAL COSMIC POWER...itty bitty living space. Suspensions and bans for in-game behavior are quite rare because violations are subject to a system of strikes. Blizzard wants people to keep playing, so they only ban based on *patterns* of behavior or the severity of the behavior. Making RL threats to another player and displaying clear knowledge of the victim's RL information would almost certainly result in a perma-ban (as well as a call to the police). Hacking and botting would also be subject to a long suspension or a ban. However, nearly all other violations were subject to strikes - first, minor strikes which only resulted in a warning to the offender. Four minor strikes would add up to a major strike, of which the first would be a 24 hour suspension. Four minor strikes later and the second major strike would be a 3 day suspension. The third major strike was a week IIRC, and only after the fourth major strike would an account actually be perma-banned. FURTHERMORE...any given account could only receive one strike in a 24 hour period, so if someone wanted to be an asshole for an entire day, they'd get one minor strike and then get off scott-free for the rest of the day. AND, just to make matters even more screwy, strikes dropped off the account after 30 days, so an astute (and careful) asshole could continue being an asshole all the time, as long as they didn't get more than 16 strikes in a given month. (Addendum - strikes were applied to *accounts*, not *characters*.) And on PvP servers? If the issue could be resolved through PvP, nothing was done. Example: a group of max-level Horde characters are camping the Westfall flightmaster? Tough shit for the low-level players in the area. You're level 25 and have a squad of enemy level 60 characters camping your corpse AND the closest graveyard? You need to get some high-level Alliance characters to kick them out. GMs cannot do a damn thing if a PvP solution is available. Again, my information is coming from the way things were in 2007. Rules and details may have changed since then. But considering that much of the retail game still feels like a middle-school lunchroom where the lunchroom monitors have given up and just let the heathens run amok, I doubt things have changed too much.
That sounds so dull. I used to play RuneScape and would hang out in a clan chat that a jmod would periodically pop in to and hang out in. (They were an engine dev on old school and would periodically answer random questions I had about the game, too.) They would also typically show up at big ingame events and hand out gifts and generally goof around. Obviously, lots of stories of jmod corruption but idk it really made me as a player feel like the devs actually cared about the game and spent time in it as a player.
Totally correct. I have set up a private server (using Mangos) on my Linux server (just for my own personal use, I haven't set up any way to connect to it from outside my LAN). And what is shown in this video is how the private server works. This is community developed stuff. The official Blizzard GM tools look NOTHING like this video. I've used it (somewhat) recently to re-live some of the stuff from WOTLK. Since I have had Blizzard boycotted for 3 and a half years now and will never play the "official" game again unless severe changes are made at the company (which isn't likely).
I ran up to a invisible GM once (only visible to my friend) in TBC, he was sorting out a ticket so I knew he was there and said "Hello (GM name)". He was very suprised! Teleported me and my friend to Feralas Twin Colossus, gave us transformations & Tonks, challenged me to a Tonk duel. I lost, my friend won. GM got "fake mad" and tossed us far up in the air, gave us some safe fall and laughed it off. He also did some transformation tricks like shapeshifitng into different types of mobs, dragons and stuff. After that he teleported us to Shattrath and sorted my friends ticket. Still one of the coolest interactions I've ever had with a GM in WoW! That GM really didn't care about revealing himself and gave the middle finger to the rule about "showing himself" LoL! :D
Yes, this sounds more like the interactions I've had with them when I played as well, most of the GM staff was really cool like this and any chance to have a bit of fun they seemed to jump on it
My 2 times of encountering a GM they were super nice, cracked jokes ... RP' about the world all while solving my issue. Like the time I "fell" through the world. That was interesting.
I've been a GM in a private server way back in the day. It's just like this, but with the added bonus of people begging for gear/gold/teleports, asking me to solve bugs that are hard-coded into the game or unstucking their dumbass from some buggy-wormhole they managed to who-knows-how shove themselves into.
You forgot the part where you ban and report people for saying anything bad against the server or your general work ethic... Not you personally, but I've had some horrible experiences on WowFreakz
I remember opening a ticket during wrath for a zulaman glitch where the boss kept reseting mid fight. The GM actually came down where I could see him, was going into and out of the floor to check things - and he even gave me a little spectral pony on a spring to rock back and forth on whilst waiting!! (Like the ones you see in playgrounds) it was magical! Haha
Being a GM wasn't like this at all. Generally we never went in game to speak to you, we had a chat program that talked to you similar to chat program at that time but linked to the WoW servers. We generally went in game to move stuck characters and other things we couldn't do out of game, but we didnt use our in game characters to talk to you. Typically we had 4 chat boxes open helping 4 ppl at once.
@@subanark unless they canned it all together, not sure why they would have gotten rid of it. If a GM does need to speak to a player its way faster than logging in to speak to them.
+Caedenar some gm's take te rules a little less sirious but its a rule that they shouldnt show themselfs if possible if the gm wants to show himself then that is his own choice however do that too much and there might be repercussions to that GM
@Taipan Tails hey i read this 5 months later, they wouldn't because it makes it unlikely for you to sub again, thus losing money. blizzard just is not competent enough to handle these situations nowadays, simple as that.
I remember when blizzard told me to go f myself in short back in October over 2 different issues. And that was when I officially quit the game. Won't buy another expansion or give them another penny.
@Taipan Tails lmao what u mean u cant open ticket cuz its banned xD? open a fuckin ticket on web LMAO, you do not have to log in to the game to open one xDDD whatever nab enjoy your new account i assume you have glhf
In the 15 years of my time over wow, a gm has only appeared to me once, and they actually chilled with me for a bit transforming us both into cool af stuff. Ahh the days
I had a GM show up in Redridge when I was first leveling my warlock in 2004. Their player model was a huge dragon like Onyxia. It was the coolest thing I'd ever seen in the game and still haven't forgotten to this day.
I remember years back my brother was talking about a guy that was hacking wow and making thrall talk. I Said you sure it wasn't a bored GM... I however got told off by a gm for glitching the shamans elemental mastery move in tbc. I literally could spam lightning bolt... good times.
the best time ever in my life playing on WoW was back in like the first few months of MoP or so, I was finally understanding the game and gettin myself together. I was leveling, and I ran into a GM with the model of an ogre. We talked about some bugs I encountered, and... the tools these guys have, my dude. They are so fun if they're not actually there FULLY for business, because they deserve to enjoy the game a little too. I got free fireworks, he shapeshifted me for a little bit, we were running around and I was having the most fun I'd ever had on the game. If there's any GMs left from 2014, I hope they know I still think they're amazing.
GMs dont bother with verbal abuse cases becuse of the simple "ignore" button you dont like what people have to say ignore them "I cannot tell you what I am going to do for privacy reasons" and then he uploads it on youtube for half the world to see General - Elwynn Forest chat is populated with 3 ppl ? the place where thousands of ppl duel ? even in 3 in the morning there are atleast 20 ppl lvling and dueling in that zone.. Im calling it fake
+Emil0v At a time where the report feature didn't exist, cross-realm zones didn't exist yet, and dead servers were still a thing. You've poked an irrefutable hole in my video. Darn. Now go point out flaws of my double jump video.
+JD21 What he did was stroke the ego of the player reporting the language and basically scare the crap out of the person using the language by the mere proof that a GM was listening in. No other actions were taken or needed.
Yea, this was a pathetic take on recreating that one famous Screenshot that Actually happened on retail. Plus, Did wolves actually walk up trees in retail back in cata? Never had that problem, 2:58 under the portrait.
@@quickschweezy My wife was working as a gm during bc and wotlk. She said gms can choose their own name according to standarts or a randomly generated one. Her gmname was generated as Carmesalt. Which could be indeed a very weird real name.
I was a GM on a popular private server for a while, and I can confirm that surprising people like this was very fun. Sidenote: I would sometimes host events where I'd hide somewhere in the world, and whoever found me first would get a prize (usually like 5000g or something). There was this one night elf guy who always found me almost immediately no matter where I hid - looking back I'm convinced he was cheating. I think that he must've been another GM that was using his GM powers to find me, then taking the reward to use on his personal in-game account. What an ass.
@@personaldogtraining Well there's like a log of actions by administrators, he would have to find ways to essentially launder the gold to himself lol. I doubt it was a Gm too cuz theres probably better ways to do that, like have a friend make a ticket, pretend to investigate his lost gold and return it. No reason to cheat a server out of an event for somthing that takes half a brain to do. But I have no real experience other than a everyone's a gm server I played a few times.
I played with ya years ago lol. I found ya hiding in stormwind twice and won a gold prize (and an item but I never collected on it ). That was a fun server 😎 I'm on Warmane now but miss how populated your server was with cool people.
This is... exactly like I expected it to be like... except tamer. Question is, to GMs get minimum wage? Or free sub? Honestly... I haven't found a straight answer..
Was going to point out to that random guy that the "message" he saw was ticket info, but... Slaughtered faster than a noob running face first into a school of angry murlocs back in vanilla WoW.
no idea where you see it. unless you're telling me you paused it at just the right time, the only obvious text I see are in the chat, which IS tickt info, who it's from, the title, who it's assigned to, ect.. and the red text saying said GM is invisible.
I have talked to a handful of GM's. They used to warn me all the time to stop kiting elites into Goldshire. The fact that I have gone 3 years without being reported surprises me.
Well that must have been a while ago because kiting elites/bosses to far places doesn't work anymore sadly. I remember when my guild and I kited a world boss into Stormwind back when there was no despawn distance. Truly a fun time and it was definitely worth the 2 day suspension.
@@ffwrude Not sure about Classic but Kazzak would despawn at the border of Blasted Lands. The Kazzak in SW was in 2004 on the PTR I understand. I did see a youtube of Teremus being killed by Bolivar.
There was a guy that told me I was an idiot and that I should kill my self I thought it was retarded to report someone for that. I thought it was normal in WoW
you can get banned for racism on legit servers, as for harsh language aslong as they are not bypassing the language filter then it's the users responsibility to have it enabled or disabled, this is a private server. tele is an arcemu commands no1 knows but blizzard and employees what commands if any they have ingame they probably have a control panel outside the game tbh.
"doitturnyouonbb" is a violation of Blizzards naming policy: "Consist of a partial or complete sentence contained within the name (Hihowareyou, Ilikebeans)." Therefore the GM in this video should have penalized the complainant appropriately, ie forced them to rename the char. Yes, I'm the guy that reports bad name in WoW ALL THE TIME.
+Arthur Vandelay We're not allowed to take action against a name unless it's reported by at least one player sadly. Kind of a ridiculous policy, but I don't make the rules, I just enforce 'em.
+MrJefferytheTurtle Well, I just want to say thank you for the video. I understand it was done a while back. We had a GM show up for a few minutes on my tiny little server back in cata, not even sure why. It was enough to cause a complete uproar because it was so cool, these mysterious people with amazing abilities, lol. Then it was taken away (boooo) and I kinda feel like we lost something very special, that personal connection that the players had with Blizzard ya know? I really enjoy each and every interaction I have had in game when a GM whispers me for my tickets. They are polite, funny, extremely helpful and just damn nice. Yes, even when they say no :) At the end of WoD beta, when the GM's and CM's came out to play and made it rain whales in Org, and we had monsters at our gates, it was really awesome and dammit, it was probably the coolest thing I have ever experienced. I work with a few ex GM's now, and they speak well of the company, but they don't talk about the job very much. I can imagine it would be very stressful, putting on the image for the customers, then dealing with the background stuff from management, etc. I mean, in my current place, we always have rules and things changing, but the show must go on, right? Personally, I would love being a GM, I've done CS for years and to do CS for the game I love playing, well, that would be icing on the cake, ya know? If they ever opened up spots for remote work or from Seattle, lol, I would be on it so quick my head would still be spinning.
I remember the DM in Wrath I met and we actually talked for thirty minutes. I was only like 15 and was asking about lost armor after I got hacked. Not only did I get the armor back, but they "accidentally" gave me a gem to go into it that was high quality at the time from jewelcrafter's.. and the full set of armor, not just the leggings, chest, and helmet I lost. I don't remember the full conversation, but before anyone suspects it, I don't think I was being groomed ffs. It was a legitimate talk about ways to avoid hacking, why it happened, and the lore of the Lich King. Dude was a fan of Arthas and had played Warcraft 3. He recommended I read one of the books at the time about him and I later found it at a book store. Righteous recommendation. I hope that guy got a raise, or at least got out before all the allegation bullshit. He or she was one of the good ones.
i love the vid, and thx for letting me see what it's like to be on the GM's side of the stories. and idk why people are mean about this. gl with all your vids man :D
I haven't felt more special in my whole live because I remember once I met a GM, and we had quite a lengthy conversation and he/she decided to show himself/herself to me so I can take a screenshot, had no idea it was against the rules, I'm so flattered :3
I had my own private server made and played with the GM commands. Changing yourself into different npcs and changing the size of certain npcs was fun. Giant cow roaming the forest. using the /point and .kill command together was pretty cool lol
1. How does one become a GM? 2. Where do they work from? Blizzard or their homes? 3. How come showing yourself is against the rules when it has been done several times in raids for example?
The horrible story of a man that was forced to connect his youtube account to google+ it wasnt back then but i think now its aganist the rules becuz players would be like oh give this oh make into this blah blah
AxillV heh if I was a gm and accidentally showed myself I'll quickly put on the highest tier gear before people noticed i was a gm and act like a player amongst thousands of people until I could get my cloaking reactivated
You're commenting on a +-2 year old video, I doubt you'll get a response ;) but I'm kind off wondering the same, though! You could make a ticket, i suppose.
The sheer presence of a GM in general is funny as shit, like back in the day if shenanigans was going on in General, the GM would just announce his presence and EVERYONE would shut up. So great
Alrighty, I just cleaned up the comment section quite a bit. You don't have to think that this is a legitimate video, but I'd appreciate it if you didn't spam the comments with it. Also, for the whole "GMsuse a seecial softwure!,", that's not true. Go onto a retail server, make a ticket and ask them what you're doing in-game, they'll be able to tell you ;)
MrJefferytheTurtle We did use special software when I was a GM in Anarchy Online back from 2001-2004... it was a simple program that showed all current tickets/petitions by players and their problems... we all logged in an island in which to communicate with players, and could teleport to them invisibly if they needed something... it was a lot of fun :)
MagamisZon Saying fake is a statement, not critisism. Stating fake and explaining why... that would be critisism. so... you are the idiot in this case.
I did that for about a year....was OK but the work involved was quite a bit having to constantly write up all the reports, get all the info and as a low level GM you really did not get to do much at all. I never stayed long enough to get promoted so I was just a Naked L20 Dark Elf hehe. It was definitely fun when you got to interact with decent folks and you tried your best to do what you could as a tier 1 helper....but the harder stuff was always sent onward to the higher ups. Its been so long...trying to recall the program we used to write up all the stuff but been too long and I have not played anything with EQ in a long time. I never tried to get into the program with WOW....so I wonder what their guide/GM program was like.
I did meet a GM in-game once, after I fell through the world when I jumped through the wall in stormwind and ended up under the city. I was mounted and ran under the city, didn't see the small streak of not-world and ended up falling through the void. On the world map it looked like I was going in a straight line, and I got fatigued a couple times during my journey. I was going so fast however that by the time I'd reach a minute of fatigue, I'd teleport to another point of the map automagically. I was scared to write a ticket cause I might get banned for glitching though the world, but the GM that ended up helping me was real friendly and didn't ask how I got myself in that situation. He just telported me to ground level (outside Theramore as it turned out), and when I turned around he was sitting on the ground. Just a nightelf in GM robes. I didn't ask him to perform any tricks for me. Being a GM is just like any other tech service job, only you get to walk around in-game. Sure, you could technically spawn items and be the best ever, but if you're looking to do that, you really want to just admin a private server. A GM works for Blizzard, and they solve people's issues. That's usually what they do cause it's their job, and WoW looks really different from a GM's perspective than it does from a player's perspective. So, if you do meet a GM, the best you can do is be friendly, clear and concise about your issue and try not to take up too much of their time. Just because they have GM powers, that doesn't make them your circus monkey and asking them to perform their tricks for you will, most of the time, just be a minor annoyance to them. Plus you won't get anything out of it as they're not allowed to and doing so could get them a warning or cost their job.
Chances are that most probably, like any customer support service, they got a list of common problems, bugs and so on and that one was on the list, so when he saw your ticket like "Umm, I somehow fell below Stormwind and I'm running around in the void now", he was like "Ah, case 7861 of that BS" and resolved it quickly.
I realize that you already addressed this issue MrJefferytheTurtle, but after watching this video, I agree with some of the commentators here. Being a GM doesn't look like a fun job, but as with most jobs out there, it still needs to be done. I find it to be an honorable profession, at least in the World of Warcraft, and I would love to become one. You mentioned the 'how' already. I likely will not become one. I just like the fact that you made this video through a different kind of perspective, and if possible, I would love to watch any future videos you have of this type of subject material.
That was interesting, thanks for putting it on UA-cam for people! I'm surprised you don't have more tools such as the ability to look up past discussions in chat etc. I'm also surprised you type everything and don't copy and paste certain things like people in similar support type positions generally do, not that there's anything wrong with typing stuff out :)
I remember the last time a gamemaster spawned in Org during the plague event in BC. Killed all the zombies that were messing around causing havoc and then resurrected everyone. They kindly asked for us to not be so disruptive to the auctioneers, then proceeded to turn everyone into mass polymorphed sheep, giraffes and all sorts of critters. We had coding for mass polymorph and critter polymorphs since pre BC, only got it in pandaland xpac.
I've only met a Gm once in my life after playing for 14 ish years " Spoke to them a lot" but only ever seen one with my eyes, Back in TBC I did Karazhan With my old Guild in Ghostlands, Right before we were gonna fight Moroes a Gm randomly appeared in our raid. Mage With full tier 6 " At that time we didn't know what he was wearing" Tier 6 wasn't released yet , he just looked awesome Right before he left he used an "Savory Deviate Delight" on all of us and we had the best raid night ever. Haven't seen one since, but I will never forget this day.
I remember back in vanilla seeing a GM visible just hanging out right near entrance sitting there on a wall were you couldn't quite get up to normally. What a power move
I was a guide in EQ. I spent 90% of my time answering tickets and complaints. The rest of the time it was hosting events for players and interacting with them in certain areas.
I had a GM reveal himself to me back in TBC i had a problem with my gear if i remember correctly ( it was a long time ago ). I was just outside Thrallmar and the situation couldn't be resolved through chat and he appeared in front of me, we had a little chat and he corrected the problem. I wish i could remember what it was but anyway is was really cool, first and last time i ever saw one.
We had a GM once, in Karazhan Raid, as we had to open a ticket, because the endboss was shown friendly to us (green text), so we couldn't fight him. He even showed himself, killed the boss (onehit) and had him respawn for us, this time aggressive to us, not to the GM though.
I was a Guide in Everquest. This is how we would interact with players with issues, in person and not hidden. (A physical presence is a far better deterrent for people acting out). With that said, I've never known WoW GM's to do this at all. The only time i've known them to be in game is if they were investigating exploiters in raids and such.
You wrote in your description you're not a friendly person, but in any sort of case you're pretty professional, keep it up if you're still working for Blizzard!
if you dont mind me asking, I know its in the FAQ but it only says about pursuing a developmental career. what type of degree would you need for such a job or what experience?
this has happened to me in Barrens chat a long time ago, I was reading these 2 get into it and someone said for them to stop of a GM will see it and then they started mouthing off about the GM saying how its all fake and they don't exist, and then one was like, "yup we totally don't exist" barrens chat got quite and it stayed quite for awhile, it was awesome. also its jus how they slip it in there like "Orly" then people start losing their minds love it
verYCreepyDoll Paul DaCrab is right, and a lot of GM's work from home. Though some do in fact work in office/another place where they meet. ***** Well, I wasn't the one asking the question, I was just fixing the question for the original poster because someone didn't understand it :) But, you said he'd continue once he is back, what if he doesn't come back? Like, if his electricity falls off he sometimes won't be back for hours. Same if something happens to his PC :) I suppose that's an example the OP wanted to see
i had quite the fun interaction with a GM on classic wow. I had trobloues at Ahn'Qiraj with the new introduced weather effects, like sandstorms. Our Raid died at Bug Family and wiped, so we all had to run back to the Raid entrance when my Game Crashed over and over when i wanted to enter the instance. The GM wanted me to ressurect at the spirit healer, and asked me to walk back in, i was ganked by an alliance raid and wasnt able to, so the GM Ressed me, made me invulnerable and walked me back inside which solved the problem. God i wish i had seen the faces of those other ppl unable to kill me.
So, despite it being stressful and all, do you still enjoy your job? And is there a way u can pm you (not in BNet obviously but something else) to ask you about being a GM and all? I would really appreciate it and all and thank you and have a nice day :)
I legitimately have a lot of respect for GMs in games like WoW. You've got to handle a lot of annoying situations etc. Always have wondered how it is to be a GM, now I know. Makes it all the more cool and still, the fact that you need to put up with the jerks that call WoW home (obviously among the nice people) deserves some respect.
I've talked to GMs before and this is more or less what I expected things from their end to be like. I think it's weird that he got on Elwynn chat at perfect timing though, and I'd wonder if Blizzard employees are allowed to share these things or not as you'd think there would be confidentiality concerns. Even if this is scripted and/or a private server, cool video regardless :P
"GMs dont look at gen chat"
"Orly?"
I died
It's a private server.
Benjamin Larsson Maybe, maybe not. It was still funny xD
what makes it a private server?
he had the Blizz logo by his name in chat, id think they wouldnt allow that for non GMs.
john2120212 plus general chat would have blown up with a ton of lols from other players
Not if he's in general chat out of city's. You'll just see the chat from that area.
"What it's really like to be a GM on a private server setting up a fake argument for a youtube video"
omg hi corrupted hab literally das selbe gedacht
if you'd check all the videos you would see pre legion double jump 10months befor its released, how can a private server show u dh double jump befor its even released ?
"What it's really like when you comment without any knowledge"
get more views on your videos then comment on a video. 35k views with 400k subs. Your channel is dead lmaooo.
@@Sye772 I don’t think a gm would deal with someone being toxic in general chat. I’m toxic all the time and they just silence me on the spot.
Seems about right.
I remember opening my first ticket when I was 13 years old (that was 15 years ago!) and I was blown away by how nice, communicative and eager to help the GM was. It honestly made my week and I even tried to treat other players as nice as he treated me from that point on.
There's a life lesson to be learned from this about the influence people that hold a certain status have on others, especially kids.
Yeah, when I was around 12 at some point, I opened my first ticket up and they told me that they are to busy to deal with someone who is spamming the whole server...bummer.
I am a service desk analyst and I am astonished by how rude other service desks are. for me it is the primary function to be respectful in order to provide proper service. i also speak with my "customers" like normal people and not like I am scripted. i will even joke with them and make little jabs here and there saying things like "what did you break". i find that people appreciate being talked to normally as opposed to scripted conversations
Very true. I always had the quickest and nicest support from the Gms. Their customer service really was the best.
@@rytramprophet843 You win life. You must be hella cool to hang around with.
@@joshblahnamehere2308 it really depends on how much energy I have. normally I'm an introvert. but I'm alright on the phone lol
if this was real general chat would have exploded when he said "orly"
Yeah, looks too scripted.
@@Xirus5 Nah, it's a private server for sure. I guess just to demonstrate how GM's work.
10000000000000000%
@@Xirus5 GM are not in game 99% of the time. And when they are, they are lagging xD
To be ingame is highly unefficient when they just have to solve tickets.
The actual GM interface is quite sad.
@@Xirus5 2011-2013. But it's pretty simple to know that it's not an actual MJ working for Blizzard on live official server : Blizzard never allowed third party softwares on MJ workspace. It's not allowed nor possible to capture your work. At best you could film with your phone (you'd be spoted and fired, and the quality at the time was bad so not worth it).
Honestly, blowing people's minds with your mere presence sounds a lot more fun than actually playing WoW.
Tru
It's not.
Honestly you're a noob.
In reality it's like any customer service jobs, so pretty depressing one, and with an even more shitty pay than usual since "you're working in your passion milieu after all"...
It does not sound very fun at all lol, when you've actually had experience moderating communities.
And this, boys and gurls, is why it takes 3 days for your ticket to be serviced.
It was 3 mins
yeah the GM was chatting up a storm lmao
He does have to be completely professional about it. He’s representing a billion dollar industry/game...
@Celerus Oakshield yeah, $2
@@Kevin-vs5tv doesnt matter anymore what multi billion dollar industry game representers does, they themself made warcraft reforged real and fucked their reputation
"This will be taken care of properly." Doesn't do shit and resolves the ticket 🤣
I think it pretty much was taken care of when he/she made their presence known in General chat. See how dude chilled, and begged not to be banned.
@@marks2807 for now.. give him 2 days and back to name calling.
Idk probably doesn't want to go through more work to ban someone and it's just more fun to scare them
As she or he said, he cannot tell the person in the ticket what's going to be done. So it can't be shown on video either.
Its.... Staged...
In vanilla we had a GM show up to our Naxx progression on the gauntlet leading to Heigan the Unclean and revealed themself. People stopped focusing on their jobs in Ventrillo to talk about the GM and our guild master in very colorful language told them they were more than welcome to watch us but don’t show their presence again because it was a distraction. That GM would pop in after bosses to congratulate us. Really cool memory and I’ve still got those screenshots on the drive in my closet.
Please post them in a video on your channel :D
Please post them xD
Post them, post them!! Amazing stuff and memories!!! 😭😭👍
I remember the same when we were racing for KT. We had two GMs who were very fond of our guild and interacted with us a number of times during raids, just to check in.
awe man he never posted them. :( suppose we can't force him to share his good ol memories
anybody else laughed so bad at 2:40 orly? HAHAHA
same i had to get new underwear
kids seems to be amused by almost everything -_-
***** Words of wisdom.
chartersdue1 Well, good thing we two only laugh at sophisticated jokes! Such as.. Ehm..
***** No it doesn't. Nothing is amusing anymore. I have literally seen everything and am bored with life at the moment.
This channel is now like North Korea.
If you try to make a rude comment or an obnoxious "FAAAAAAKE," remark, I will remove your comment with the fury of a level 8 murloc..against a player with no heirlooms.
MrJefferytheTurtle i seriously lol'd @ the murloc comment. Them things be vicious
MrJefferytheTurtle lol them murlocs used to be vicious little shits back in the days on vanilla and burning crusade haha
MrJefferytheTurtle grbrbbrbrbrbrbrblll
(Murloc noise)
bad memories murloc y u do diz😭
I was going underneath Orgrimmar eith a friend, just exploring. A gm sneaks up behind us and just stares. Awkward and creepy, never said a word. Then he just teleported us to Mage Portal area.
pics or it didnt happen
@@EvilMrElmo I'll post it today. Can I get $10 if it happened? I'll pay you back.
@@UserName-cq3ot Dang.
@@skylovermc2146 can I get $5?
Lol how old are you asking for money? You doing ok dude?
Prepare for a long reveal.
Yeah, this has to be on a private server. As of 2007, an official Blizzard GM is sitting in front of two monitors in a row of 8-10 GMs led by a senior GM. They are looking at a database/chat program called the GM Tool with multiple windows open - one containing the tickets, one with official procedures listed called the GM wiki, chat logs, account windows of the petitioners and the reported accounts, and usually 3-4 chat windows open at the same time.
While the GM Tool *does* interface with the game using a character logged in on all servers and sitting on GM Island, the GM rarely actually sees the game itself unless they have to actually go get someone unstuck, see a bug in progress, reset a bugged mob, etc. and yes, they must remain invisible when they do this (Senior GMs are sometimes allowed to interact directly with the players in-game and show themselves, but the standard GMs in the trenches are not). 99% of the time, they're looking at the GM Tool application and chatting with multiple petitioners at the same time, because they have metrics they have to meet (minimum of 10 tickets resolved per hour).
They have very strict rules on what they can and cannot do, and these rules are spelled out in the GM wiki. In the rare instance where a judgement call must be made, they have to bring it up to their senior GM who will make the call. Official GMs do NOT work specific servers - all tickets from all servers go into the ticket queue as they are received and GMs simply pull the next ticket off the pile and deal with that. In fact, GMs are required to list the servers they play on when they are hired and are NOT allowed to take tickets from those servers to prevent GMs from showing preferential treatment to guildies and friends (or punitive treatment towards enemies or rivals). In short: PHENOMENAL COSMIC POWER...itty bitty living space.
Suspensions and bans for in-game behavior are quite rare because violations are subject to a system of strikes. Blizzard wants people to keep playing, so they only ban based on *patterns* of behavior or the severity of the behavior. Making RL threats to another player and displaying clear knowledge of the victim's RL information would almost certainly result in a perma-ban (as well as a call to the police). Hacking and botting would also be subject to a long suspension or a ban. However, nearly all other violations were subject to strikes - first, minor strikes which only resulted in a warning to the offender. Four minor strikes would add up to a major strike, of which the first would be a 24 hour suspension. Four minor strikes later and the second major strike would be a 3 day suspension. The third major strike was a week IIRC, and only after the fourth major strike would an account actually be perma-banned. FURTHERMORE...any given account could only receive one strike in a 24 hour period, so if someone wanted to be an asshole for an entire day, they'd get one minor strike and then get off scott-free for the rest of the day. AND, just to make matters even more screwy, strikes dropped off the account after 30 days, so an astute (and careful) asshole could continue being an asshole all the time, as long as they didn't get more than 16 strikes in a given month. (Addendum - strikes were applied to *accounts*, not *characters*.)
And on PvP servers? If the issue could be resolved through PvP, nothing was done. Example: a group of max-level Horde characters are camping the Westfall flightmaster? Tough shit for the low-level players in the area. You're level 25 and have a squad of enemy level 60 characters camping your corpse AND the closest graveyard? You need to get some high-level Alliance characters to kick them out. GMs cannot do a damn thing if a PvP solution is available.
Again, my information is coming from the way things were in 2007. Rules and details may have changed since then. But considering that much of the retail game still feels like a middle-school lunchroom where the lunchroom monitors have given up and just let the heathens run amok, I doubt things have changed too much.
Thanks for the write up, this stuff is really interesting.
That sounds so dull. I used to play RuneScape and would hang out in a clan chat that a jmod would periodically pop in to and hang out in. (They were an engine dev on old school and would periodically answer random questions I had about the game, too.) They would also typically show up at big ingame events and hand out gifts and generally goof around. Obviously, lots of stories of jmod corruption but idk it really made me as a player feel like the devs actually cared about the game and spent time in it as a player.
That was very interesting and informative! Thanks!
Nah..they can ban you now for callin a non binary trans cat person with tendencies related gay on full moons only with a massive penis a dude
Totally correct. I have set up a private server (using Mangos) on my Linux server (just for my own personal use, I haven't set up any way to connect to it from outside my LAN). And what is shown in this video is how the private server works. This is community developed stuff. The official Blizzard GM tools look NOTHING like this video. I've used it (somewhat) recently to re-live some of the stuff from WOTLK. Since I have had Blizzard boycotted for 3 and a half years now and will never play the "official" game again unless severe changes are made at the company (which isn't likely).
9001% scripted.
no shit
Literally what I was thinking the entire time lol
it's over 9000! (I can't believe it took 6 years for someone to say it...)
Orly?
At first I was like "That's a weird name from the guy submitting a ticket." then I realized it's Do I Turn You On, Baby? lol
i didn't realize until i read your comment hahaha
same, i'm dying rn
Lol thanks bro, my dumbass was thinking it said, Do it ur nuon bb xD
Lmao never noticed that, Thats funny
I ran up to a invisible GM once (only visible to my friend) in TBC, he was sorting out a ticket so I knew he was there and said "Hello (GM name)". He was very suprised!
Teleported me and my friend to Feralas Twin Colossus, gave us transformations & Tonks, challenged me to a Tonk duel. I lost, my friend won. GM got "fake mad" and tossed us far up in the air, gave us some safe fall and laughed it off. He also did some transformation tricks like shapeshifitng into different types of mobs, dragons and stuff. After that he teleported us to Shattrath and sorted my friends ticket. Still one of the coolest interactions I've ever had with a GM in WoW!
That GM really didn't care about revealing himself and gave the middle finger to the rule about "showing himself" LoL! :D
Yes, this sounds more like the interactions I've had with them when I played as well, most of the GM staff was really cool like this and any chance to have a bit of fun they seemed to jump on it
My 2 times of encountering a GM they were super nice, cracked jokes ... RP' about the world all while solving my issue. Like the time I "fell" through the world. That was interesting.
I've been a GM in a private server way back in the day. It's just like this, but with the added bonus of people begging for gear/gold/teleports, asking me to solve bugs that are hard-coded into the game or unstucking their dumbass from some buggy-wormhole they managed to who-knows-how shove themselves into.
gms are so cringe ur cringe lol
@@shadowtale123 very thoughtful comment, congratulations!
@@shadowtale123 How cute. Mommy is letting him use the internet :D
You forgot the part where you ban and report people for saying anything bad against the server or your general work ethic...
Not you personally, but I've had some horrible experiences on WowFreakz
@@RAZORlukic I never did that, but I one of my "colleagues" used to persecute people who beat the shit out of the noobs on his guild hahaha
"Everyone knows GMs don't moderate General chat"
GM: "Orly?"
"Oh FUCK"
That made me laugh so hard xD
I remember opening a ticket during wrath for a zulaman glitch where the boss kept reseting mid fight. The GM actually came down where I could see him, was going into and out of the floor to check things - and he even gave me a little spectral pony on a spring to rock back and forth on whilst waiting!! (Like the ones you see in playgrounds) it was magical! Haha
Being a GM wasn't like this at all. Generally we never went in game to speak to you, we had a chat program that talked to you similar to chat program at that time but linked to the WoW servers. We generally went in game to move stuck characters and other things we couldn't do out of game, but we didnt use our in game characters to talk to you. Typically we had 4 chat boxes open helping 4 ppl at once.
Cool
I'm willing to be the chat client wasn't around when this video was posted.
@@subanark unless they canned it all together, not sure why they would have gotten rid of it. If a GM does need to speak to a player its way faster than logging in to speak to them.
@@coachleif I'm saying it wasn't there in the beginning. This video is quite old.
@@subanark It was there in the beginning, I was a GM years before this video came out
“Cant tell u for privacy reasons” then uploads a video to UA-cam lmao
Well he didn't showed us what he did to that user xP
he was properly murdered and bury. so thast why
This video is 100% fake so that's not a problem
Thats a os 100%
well you can't really tell what happend to the guy either so yeah
I've updated the description for those of you with questions. You're welcome.
+MrJefferytheTurtle Holy crap you're still active on this, sweet. Thanks for doing a great job though.
+MrJefferytheTurtle are GMs still forbidden from showing themselves to players ? Like year ago I asked one GM to show himself and he did.
+Caedenar some gm's take te rules a little less sirious but its a rule that they shouldnt show themselfs if possible
if the gm wants to show himself then that is his own choice however do that too much and there might be repercussions to that GM
Verma Wyrda he said he can make exception for someone who has been playing from 2006 :3
@@Caedenar it never was forbidden this is a ps
To that GM that restored my hacked account years ago. Thank you. You made my day.
@Taipan Tails hey i read this 5 months later, they wouldn't because it makes it unlikely for you to sub again, thus losing money.
blizzard just is not competent enough to handle these situations nowadays, simple as that.
I remember when blizzard told me to go f myself in short back in October over 2 different issues. And that was when I officially quit the game. Won't buy another expansion or give them another penny.
@Taipan Tails lmao what u mean u cant open ticket cuz its banned xD? open a fuckin ticket on web LMAO, you do not have to log in to the game to open one xDDD whatever nab enjoy your new account i assume you have glhf
and bro he made your day, i think he made your year, or even 8 years if u still active
In the 15 years of my time over wow, a gm has only appeared to me once, and they actually chilled with me for a bit transforming us both into cool af stuff. Ahh the days
a GM raided our raid once and done that. fun times.
omG YES.
I had a GM show up in Redridge when I was first leveling my warlock in 2004. Their player model was a huge dragon like Onyxia. It was the coolest thing I'd ever seen in the game and still haven't forgotten to this day.
Had a GM pop up in our first guild kill of ragnaros..... was a very cool and humbling moment.
I remember years back my brother was talking about a guy that was hacking wow and making thrall talk. I Said you sure it wasn't a bored GM... I however got told off by a gm for glitching the shamans elemental mastery move in tbc. I literally could spam lightning bolt... good times.
7 years ago, jesus feels like a lifetime anyway somehow it got recomended to me, thanks ytb algorithm
the best time ever in my life playing on WoW was back in like the first few months of MoP or so, I was finally understanding the game and gettin myself together. I was leveling, and I ran into a GM with the model of an ogre. We talked about some bugs I encountered, and... the tools these guys have, my dude. They are so fun if they're not actually there FULLY for business, because they deserve to enjoy the game a little too. I got free fireworks, he shapeshifted me for a little bit, we were running around and I was having the most fun I'd ever had on the game. If there's any GMs left from 2014, I hope they know I still think they're amazing.
GMs dont bother with verbal abuse cases becuse of the simple "ignore" button you dont like what people have to say ignore them
"I cannot tell you what I am going to do for privacy reasons" and then he uploads it on youtube for half the world to see
General - Elwynn Forest chat is populated with 3 ppl ? the place where thousands of ppl duel ? even in 3 in the morning there are atleast 20 ppl lvling and dueling in that zone..
Im calling it fake
+Emil0v At a time where the report feature didn't exist, cross-realm zones didn't exist yet, and dead servers were still a thing. You've poked an irrefutable hole in my video. Darn. Now go point out flaws of my double jump video.
+Emil0v Also, we never found out what he did
+JD21 What he did was stroke the ego of the player reporting the language and basically scare the crap out of the person using the language by the mere proof that a GM was listening in. No other actions were taken or needed.
+Emil0v yeah i think its fake too but the point of the vid is showing what GMs do
+Emil0v its fake. he would have a lil gm sign beside his name in chat if it were legit
this was on a private server... the chat would be so lit if a GM responded like that.
this was in 2013... this wasnt a option back then
I was gonna say that, but I just decided to not even respond back, LOL.
Opps, sorry, I read that wrong. Nevermind then
Yea, this was a pathetic take on recreating that one famous Screenshot that Actually happened on retail. Plus, Did wolves actually walk up trees in retail back in cata? Never had that problem, 2:58 under the portrait.
UA-cam 2021: Here's a video, watch it.
Me: okay
Too lol :D :D :D :D
same thing for me, BUT ITS ACTUALLY MY TICKET my mind is so fucking blown rn
Imagine being a level 10 and you see "Blizzard Annemyraline says: .whis off" lmao
It's a private server. GM's are not supposed to have anything that resembles a IRL name in their GM name. No matter how fake it is
@@quickschweezy My wife was working as a gm during bc and wotlk. She said gms can choose their own name according to standarts or a randomly generated one. Her gmname was generated as Carmesalt. Which could be indeed a very weird real name.
I was a GM on a popular private server for a while, and I can confirm that surprising people like this was very fun. Sidenote: I would sometimes host events where I'd hide somewhere in the world, and whoever found me first would get a prize (usually like 5000g or something). There was this one night elf guy who always found me almost immediately no matter where I hid - looking back I'm convinced he was cheating. I think that he must've been another GM that was using his GM powers to find me, then taking the reward to use on his personal in-game account. What an ass.
Which server was this? Eternal-wow, Gamer-District, or Molten?
dude if he was a GM himself he could gave his alt account the money himself and didnt have to play your "game" ... lol
Lol I like how you finally decide the answer for your situation years later and finally admit it, he's an ass. Lol
@@personaldogtraining Well there's like a log of actions by administrators, he would have to find ways to essentially launder the gold to himself lol. I doubt it was a Gm too cuz theres probably better ways to do that, like have a friend make a ticket, pretend to investigate his lost gold and return it. No reason to cheat a server out of an event for somthing that takes half a brain to do. But I have no real experience other than a everyone's a gm server I played a few times.
I played with ya years ago lol. I found ya hiding in stormwind twice and won a gold prize (and an item but I never collected on it ). That was a fun server 😎 I'm on Warmane now but miss how populated your server was with cool people.
I feel bad for the GM's who have to deal with all the immature bull shit on a daily basis.
I know, how awful it would be haha. But now I realize why it takes so long for a ticket to be answered!
Is a GM.
"I am not a friendly person."
I cry
This is... exactly like I expected it to be like... except tamer.
Question is, to GMs get minimum wage? Or free sub? Honestly... I haven't found a straight answer..
Miasimon Any keys requested. Spectral tiger, Magic Rooster, Game codes, all free for Blizzard employees. :P
MrJefferytheTurtle I think I'm envious! Hahaha
Was going to point out to that random guy that the "message" he saw was ticket info, but...
Slaughtered faster than a noob running face first into a school of angry murlocs back in vanilla WoW.
no idea where you see it. unless you're telling me you paused it at just the right time, the only obvious text I see are in the chat, which IS tickt info, who it's from, the title, who it's assigned to, ect.. and the red text saying said GM is invisible.
Miasimon Not a single customer service representative at Blizzard is working minimum wage. It's a huge step up from working at a pizza place. :P
I have talked to a handful of GM's. They used to warn me all the time to stop kiting elites into Goldshire. The fact that I have gone 3 years without being reported surprises me.
Well that must have been a while ago because kiting elites/bosses to far places doesn't work anymore sadly. I remember when my guild and I kited a world boss into Stormwind back when there was no despawn distance. Truly a fun time and it was definitely worth the 2 day suspension.
Which elite? I once saw Volchan kited to SW. I suspect they can’t cross zones nowadays.
@@darylcheshire1618 A lot of mobs could be brought to the city. Kazaak to SW for example and huh... anachronos to Orgrimmar
@@ffwrude Not sure about Classic but Kazzak would despawn at the border of Blasted Lands. The Kazzak in SW was in 2004 on the PTR I understand. I did see a youtube of Teremus being killed by Bolivar.
Perfect demonstration of the AIM technique for dealing with customer objections:
1. Acknowledge
2. Ignore
3. Move-on
Well, to be fair, the complainer was being a bit of a snowflake.... :p
There was a guy that told me I was an idiot and that I should kill my self
I thought it was retarded to report someone for that. I thought it was normal in WoW
people talk to you in WoW? luckyyyyy
hey dude what's your name
Yepperz
it was in a dungeon btw :D
wat?
you can get banned for racism on legit servers, as for harsh language aslong as they are not bypassing the language filter then it's the users responsibility to have it enabled or disabled, this is a private server. tele is an arcemu commands no1 knows but blizzard and employees what commands if any they have ingame they probably have a control panel outside the game tbh.
"doitturnyouonbb" is a violation of Blizzards naming policy:
"Consist of a partial or complete sentence contained within the name (Hihowareyou, Ilikebeans)."
Therefore the GM in this video should have penalized the complainant appropriately, ie forced them to rename the char.
Yes, I'm the guy that reports bad name in WoW ALL THE TIME.
+Arthur Vandelay We're not allowed to take action against a name unless it's reported by at least one player sadly. Kind of a ridiculous policy, but I don't make the rules, I just enforce 'em.
When they use to respond in game, those were the days. Now it’s basically days lol
They dont do that anymore?
Enjoyed this. Thanks for sharing :)
wow was not a game, it was life.
GM's could be lurking anywhere : O
The comments are unleashed!
Make America Great Again :^)
+MrJefferytheTurtle FOR AMERICA!!! :P
+MrJefferytheTurtle Do you still work for Blizzard? If so, how much petty shit do you have to deal with on a daily basis?
+MrJefferytheTurtle This was done on live?
+MrJefferytheTurtle Well, I just want to say thank you for the video. I understand it was done a while back. We had a GM show up for a few minutes on my tiny little server back in cata, not even sure why. It was enough to cause a complete uproar because it was so cool, these mysterious people with amazing abilities, lol. Then it was taken away (boooo) and I kinda feel like we lost something very special, that personal connection that the players had with Blizzard ya know? I really enjoy each and every interaction I have had in game when a GM whispers me for my tickets. They are polite, funny, extremely helpful and just damn nice. Yes, even when they say no :)
At the end of WoD beta, when the GM's and CM's came out to play and made it rain whales in Org, and we had monsters at our gates, it was really awesome and dammit, it was probably the coolest thing I have ever experienced.
I work with a few ex GM's now, and they speak well of the company, but they don't talk about the job very much. I can imagine it would be very stressful, putting on the image for the customers, then dealing with the background stuff from management, etc. I mean, in my current place, we always have rules and things changing, but the show must go on, right?
Personally, I would love being a GM, I've done CS for years and to do CS for the game I love playing, well, that would be icing on the cake, ya know? If they ever opened up spots for remote work or from Seattle, lol, I would be on it so quick my head would still be spinning.
+MrJefferytheTurtle Nimble centipede
I remember the DM in Wrath I met and we actually talked for thirty minutes. I was only like 15 and was asking about lost armor after I got hacked. Not only did I get the armor back, but they "accidentally" gave me a gem to go into it that was high quality at the time from jewelcrafter's.. and the full set of armor, not just the leggings, chest, and helmet I lost. I don't remember the full conversation, but before anyone suspects it, I don't think I was being groomed ffs.
It was a legitimate talk about ways to avoid hacking, why it happened, and the lore of the Lich King. Dude was a fan of Arthas and had played Warcraft 3. He recommended I read one of the books at the time about him and I later found it at a book store.
Righteous recommendation. I hope that guy got a raise, or at least got out before all the allegation bullshit. He or she was one of the good ones.
nobody suspected you were being groomed bro ahahahaha where the hell did you get that idea from
@@RBLXDignitysHQ Felt it's better to be safe than sorry. The dude was a legend. I don't want any shade on him.
i love the vid, and thx for letting me see what it's like to be on the GM's side of the stories. and idk why people are mean about this. gl with all your vids man :D
I haven't felt more special in my whole live because I remember once I met a GM, and we had quite a lengthy conversation and he/she decided to show himself/herself to me so I can take a screenshot, had no idea it was against the rules, I'm so flattered :3
its
It's not against the rules, this is a private server anyways
Did anyone else try to hover their mouse over her bags and icons to see what they were?
I had my own private server made and played with the GM commands. Changing yourself into different npcs and changing the size of certain npcs was fun. Giant cow roaming the forest. using the /point and .kill command together was pretty cool lol
I seem to come back to this video every few years don't know why but I do.
1. How does one become a GM?
2. Where do they work from? Blizzard or their homes?
3. How come showing yourself is against the rules when it has been done several times in raids for example?
The horrible story of a man that was forced to connect his youtube account to google+ it wasnt back then but i think now its aganist the rules becuz players would be like oh give this oh make into this blah blah
The horrible story of a man that was forced to connect his youtube account to google+ question number 2 is funny XD
AxillV heh if I was a gm and accidentally showed myself I'll quickly put on the highest tier gear before people noticed i was a gm and act like a player amongst thousands of people until I could get my cloaking reactivated
Tallahassee engineer it constantly shows and you would be fired
You're commenting on a +-2 year old video, I doubt you'll get a response ;) but I'm kind off wondering the same, though! You could make a ticket, i suppose.
The sheer presence of a GM in general is funny as shit, like back in the day if shenanigans was going on in General, the GM would just announce his presence and EVERYONE would shut up. So great
Imagine if this kind of GM's ware alive today in TBC classic actively dealing with the bot situation
Alrighty, I just cleaned up the comment section quite a bit. You don't have to think that this is a legitimate video, but I'd appreciate it if you didn't spam the comments with it. Also, for the whole "GMsuse a seecial softwure!,", that's not true. Go onto a retail server, make a ticket and ask them what you're doing in-game, they'll be able to tell you ;)
MrJefferytheTurtle We did use special software when I was a GM in Anarchy Online back from 2001-2004... it was a simple program that showed all current tickets/petitions by players and their problems... we all logged in an island in which to communicate with players, and could teleport to them invisibly if they needed something... it was a lot of fun :)
MagamisZon There's a difference between criticism, and thousands of people spamming 'fake'.
MagamisZon You're an idiot. Comment removed. Ciao!
MagamisZon Saying fake is a statement, not critisism. Stating fake and explaining why... that would be critisism. so... you are the idiot in this case.
Jonathan Berman gj, wow wasnt out in 2001! ur an idiot!
the name of person who put in the ticket lol... "Do i turn u on bb" "Doiturnuonbb"
I did that for about a year....was OK but the work involved was quite a bit having to constantly write up all the reports, get all the info and as a low level GM you really did not get to do much at all. I never stayed long enough to get promoted so I was just a Naked L20 Dark Elf hehe. It was definitely fun when you got to interact with decent folks and you tried your best to do what you could as a tier 1 helper....but the harder stuff was always sent onward to the higher ups. Its been so long...trying to recall the program we used to write up all the stuff but been too long and I have not played anything with EQ in a long time. I never tried to get into the program with WOW....so I wonder what their guide/GM program was like.
GM did nothing to address the issue, this is legit.
"Waaah someone said mean things to me in a videogame" Why would anyone be banned for this?
I did meet a GM in-game once, after I fell through the world when I jumped through the wall in stormwind and ended up under the city. I was mounted and ran under the city, didn't see the small streak of not-world and ended up falling through the void. On the world map it looked like I was going in a straight line, and I got fatigued a couple times during my journey. I was going so fast however that by the time I'd reach a minute of fatigue, I'd teleport to another point of the map automagically.
I was scared to write a ticket cause I might get banned for glitching though the world, but the GM that ended up helping me was real friendly and didn't ask how I got myself in that situation. He just telported me to ground level (outside Theramore as it turned out), and when I turned around he was sitting on the ground. Just a nightelf in GM robes.
I didn't ask him to perform any tricks for me. Being a GM is just like any other tech service job, only you get to walk around in-game. Sure, you could technically spawn items and be the best ever, but if you're looking to do that, you really want to just admin a private server. A GM works for Blizzard, and they solve people's issues. That's usually what they do cause it's their job, and WoW looks really different from a GM's perspective than it does from a player's perspective.
So, if you do meet a GM, the best you can do is be friendly, clear and concise about your issue and try not to take up too much of their time. Just because they have GM powers, that doesn't make them your circus monkey and asking them to perform their tricks for you will, most of the time, just be a minor annoyance to them. Plus you won't get anything out of it as they're not allowed to and doing so could get them a warning or cost their job.
Chances are that most probably, like any customer support service, they got a list of common problems, bugs and so on and that one was on the list, so when he saw your ticket like "Umm, I somehow fell below Stormwind and I'm running around in the void now", he was like "Ah, case 7861 of that BS" and resolved it quickly.
I don’t even watch or play this game. Good thing UA-cam recommendations has my back.
Completely loving the vids, will definitely check out some more. Thanks for uploading great stuff!
I realize that you already addressed this issue MrJefferytheTurtle, but after watching this video, I agree with some of the commentators here. Being a GM doesn't look like a fun job, but as with most jobs out there, it still needs to be done. I find it to be an honorable profession, at least in the World of Warcraft, and I would love to become one.
You mentioned the 'how' already. I likely will not become one. I just like the fact that you made this video through a different kind of perspective, and if possible, I would love to watch any future videos you have of this type of subject material.
I wanna be a GM and take care of bullying in WoW! O 3O
That was interesting, thanks for putting it on UA-cam for people! I'm surprised you don't have more tools such as the ability to look up past discussions in chat etc. I'm also surprised you type everything and don't copy and paste certain things like people in similar support type positions generally do, not that there's anything wrong with typing stuff out :)
This is a private server, so not how it really is for actual GM's.
Dang 2013 was 8 years ago? Man I feel old!
Sup
same and im only 15
So is this how they handle bots?
"Bot bad"
It appears this situation has been solved.
Why do GM's always talk to me when I go fishing? They don't do this when I do any other suspicious activity that could be perceived as botting.
+tyu hji they think that you might be a bot
+tyu hji Do you fish for like 14 hours at a time? xD
an Earle spelled like mine :O
2:32, LOL!
I remember the last time a gamemaster spawned in Org during the plague event in BC. Killed all the zombies that were messing around causing havoc and then resurrected everyone. They kindly asked for us to not be so disruptive to the auctioneers, then proceeded to turn everyone into mass polymorphed sheep, giraffes and all sorts of critters.
We had coding for mass polymorph and critter polymorphs since pre BC, only got it in pandaland xpac.
I've only met a Gm once in my life after playing for 14 ish years " Spoke to them a lot" but only ever seen one with my eyes, Back in TBC I did Karazhan With my old Guild in Ghostlands, Right before we were gonna fight Moroes a Gm randomly appeared in our raid. Mage With full tier 6 " At that time we didn't know what he was wearing" Tier 6 wasn't released yet , he just looked awesome Right before he left he used an "Savory Deviate Delight" on all of us and we had the best raid night ever. Haven't seen one since, but I will never forget this day.
2:32 Epic GM Trolled XDDDD
"I cannot show myself or it will break the rules."
Ah, yes! I saw a GM! He must be fired now!
I remember back in vanilla seeing a GM visible just hanging out right near entrance sitting there on a wall were you couldn't quite get up to normally. What a power move
I was a guide in EQ. I spent 90% of my time answering tickets and complaints. The rest of the time it was hosting events for players and interacting with them in certain areas.
Though this very much appears to be fake/staged, It's interesting to watch this, at any rate.
Imagine Roleplaying a Gamemaster on a Private Server
I had a GM reveal himself to me back in TBC i had a problem with my gear if i remember correctly ( it was a long time ago ). I was just outside Thrallmar and the situation couldn't be resolved through chat and he appeared in front of me, we had a little chat and he corrected the problem. I wish i could remember what it was but anyway is was really cool, first and last time i ever saw one.
We had a GM once, in Karazhan Raid, as we had to open a ticket, because the endboss was shown friendly to us (green text), so we couldn't fight him. He even showed himself, killed the boss (onehit) and had him respawn for us, this time aggressive to us, not to the GM though.
So you have a private server. Whats your point?
So you made a comment. Whats your point?
+Peppermint Twister i think his point is that this video doesn't have a point
Read the title
***** what's the point of life
pretty sure the point of the video is to show what a f ing drag it is to be a GM...
Omg I forgot about gm island. Countless days wasted trying to get there lmao
i actually got there on retail once during cataclysm
I was a Guide in Everquest. This is how we would interact with players with issues, in person and not hidden. (A physical presence is a far better deterrent for people acting out). With that said, I've never known WoW GM's to do this at all. The only time i've known them to be in game is if they were investigating exploiters in raids and such.
This was cool to see this from a GM perspective, thanks
You wrote in your description you're not a friendly person, but in any sort of case you're pretty professional, keep it up if you're still working for Blizzard!
It id a private server dude...
Wew lad that description. You seem like an angry person
sexually frustrated it would seem
haha how can someone be so tilted because of some comments
After 9 years i got algorytm
2021, still rocking.
If you get paid to do this, I would not mind a job like this to be honest.
Neither would I! :,)
if you dont mind me asking, I know its in the FAQ but it only says about pursuing a developmental career. what type of degree would you need for such a job or what experience?
You need to be level 100 warlock with foreshadow armor set and a shadowbane wand. A Green Goblinhead-pet would be a plus..
Idk what im saying...
Me neither :D
I can't with that persons name 😂
"do I turn you on bb"
no.
Lmao probably mediocre at best 😂
this has happened to me in Barrens chat a long time ago, I was reading these 2 get into it and someone said for them to stop of a GM will see it and then they started mouthing off about the GM saying how its all fake and they don't exist, and then one was like, "yup we totally don't exist" barrens chat got quite and it stayed quite for awhile, it was awesome. also its jus how they slip it in there like "Orly" then people start losing their minds love it
Was this by chance on the server Drak'thul? I remember this I think way back. I was there In the forest at the time
this is what we call in germany: "geschichten aus dem paulanergarten" 🤥
Fake or not its cool anyways.
Im not gonna call this fake or anything, I couldn't care less. All I want to say is that I respect the way you're handling the comments, good job!
Wow look at that general chat. Sure is flying by, so many people.
Orly?
I LAUGHED SO FUCKING HARD
What if suddenly, the internet doesn't work anymore? What does a GM do then?
***** What are you saying.................?
+Dsquared he means "what happens if a GM DC's while talking to a player because of his/her internet" ;)
+La Wun Hein then the blizzard servers would most likely be down as well...seeing that they work at the blizzard offices
+verYCreepyDoll I don't claim to know this, but I think blizzard would host their servers somewhere else than their office.
verYCreepyDoll Paul DaCrab is right, and a lot of GM's work from home. Though some do in fact work in office/another place where they meet.
***** Well, I wasn't the one asking the question, I was just fixing the question for the original poster because someone didn't understand it :)
But, you said he'd continue once he is back, what if he doesn't come back? Like, if his electricity falls off he sometimes won't be back for hours. Same if something happens to his PC :) I suppose that's an example the OP wanted to see
i had quite the fun interaction with a GM on classic wow.
I had trobloues at Ahn'Qiraj with the new introduced weather effects, like sandstorms. Our Raid died at Bug Family and wiped, so we all had to run back to the Raid entrance when my Game Crashed over and over when i wanted to enter the instance.
The GM wanted me to ressurect at the spirit healer, and asked me to walk back in, i was ganked by an alliance raid and wasnt able to, so the GM Ressed me, made me invulnerable and walked me back inside which solved the problem. God i wish i had seen the faces of those other ppl unable to kill me.
So, despite it being stressful and all, do you still enjoy your job? And is there a way u can pm you (not in BNet obviously but something else) to ask you about being a GM and all? I would really appreciate it and all and thank you and have a nice day :)
I legitimately have a lot of respect for GMs in games like WoW. You've got to handle a lot of annoying situations etc. Always have wondered how it is to be a GM, now I know. Makes it all the more cool and still, the fact that you need to put up with the jerks that call WoW home (obviously among the nice people) deserves some respect.
I've talked to GMs before and this is more or less what I expected things from their end to be like. I think it's weird that he got on Elwynn chat at perfect timing though, and I'd wonder if Blizzard employees are allowed to share these things or not as you'd think there would be confidentiality concerns. Even if this is scripted and/or a private server, cool video regardless :P
Back in Molten Core vanilla days, Rag bugged out as we wiped him and a GM showed up and 1 shot for us.
what if "watsamele" does not write on chat anymore.. how do you look at the log?
04:02 "GM in general chat, sorry" - Busted. 100% private server.