You can purchase a new HP printer off Amazon here at this link amzn.to/3tJnWzz HelpingHermit is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a way for websites to earn advertising revenues by advertising and linking to Amazon.com.
I went through every procedure oh the HP support page. Plus, because I'm an Insta-Ink costumer, I got to chat with a tech who had me try some things. They're going to send me two new cartridges after I couldn't resolve the error, which meant no printing until the cartridges come. Just for the heck of it, I looked here. I had no idea it would work with just the black cartridge. Bingo! It worked! And I mostly print with black. Thanks!
I was having the same problem and was about to go return the ink back to the store but I waited awhile and tried this method again and it’s finally telling me to load plain paper so it’s working now. Thanks so much
Have to say you are great! My husband said go out and buy another............I listened to you and you solved it all! Thank you , thank you, thank you, I wish you all the best😍🤩😀
Tried the techniques described here over and over with no good result UNTIL....!!!....with cartridge removed, I not only cleaned it with rubbing alcohol (as I had already done in previous attempts) but also the mating contacts in the machine! And I suspect this was all that was really necessary, not the unplugging. FYI: this was an Envy 5530, already in single (black) cartridge mode: that cartridge, a genuine HP but now refilled about three times. What happened previously was the last shipping label printed came out with heavy heavy ink: so heavy, it was visibly wet and bar code would never scan, even when dry. Cleaning done, got a perfect result and another battle won.
Excellent explanation. I followed exactly, and it turned out my color cartridge was leaking. I cleaned both, which didn't solve the problem, so I removed the color cartridge, and bingo, problem solved. I'll order another color cartridge later. Thank you so much for your help. I sent you $5 by paypal. Well worth it to get my printer back working.
If I helped you fix your device during these crazy troubling times please consider tipping me on Paypal at www.paypal.me/rubberwilbur or leave a Super Thanks above. Even $3 would be greatly appreciated. Thank you so much and please take care of yourself and precious loved ones.
Thanks! Removed the color cartridge and it worked. I'm not buying anything else hp though. I never used the color cartridge. I had a laptop that I barely used that stop working. It wouldn't even turn on and they wanted me to pay to fix. Hp is garbage.
I did the steps you suggested, nothing worked. Except taking out the black ink cartridge. The black ink cartridge was the problem for me. I took out the black ink cartridge (like you suggested with the color), changed the text color to blue in the document and then printed, it worked Thanks for the video 👍👍
Agreed! Sometimes the ink cartridge is defective and just needs to be replaced. I've purchased a lot of recycled reused cartridges and have gotten this error on the first use.
Thank you for the information and video....... I was about to throw this thing out the window!!! Fixed and works like new. My Black cartridge was very low so I fixated on the Black being the problem but it was my Colored cartridge that was also empty (??? can't remember last time I used color). Thanks again.
Thanks a lot !! In my case the issue was due to the color one (as you mentioned). So I removed it and just took a black print (anyway I wanted to print in black). Will get a new Color cartridge tomorrow.
Hi, Tried both ways as suggested by you. But still getting same error. Removed Black one it is working fine with color ink however when tried otherway round getting same error . Kindly suggest
I dont know if you have any other suggestions Ive tried it all Brand new cartridges Reset Cleaning cartridges Leaving black ink cartridge Printer only reads and works with color ink I got 4500 all in one
I was printing and as usual when I'm running out of ink, the page was faint. I bought a new black and I kept getting messages about the ink cartridge. So I thought I had to use a color cartridge, went out and bought a new color cartridge and it continues to give me the error message. I cleaned it with alcohol because I was already aware of that. Its still not working. So new what? I don't need color. I tried printing with black only in the printer. It does work fine. Will Walmart take this color cartridge back I wonder?
I've tried everything that you mentioned and nothing seems to work, I even tried resetting the printer but still gives me the same error. The color cartridge is the problem and I already tried replacing the cartridge. I got it to print with the black cartridge only, but will only print single cartridge from my phone. If I try to print from my laptop it won't let me because it says that it's out of ink/toner. Is there anything else that I can do or should I just take it in for service?
I did all you advised several times and nothing works. I believe I have a faulty ink cartridge. Taking the color out does nothing to help. I don't get the message with the old, empty black cartridge .
Darn still not working, it's saying, "incompatible cartridges, the indicated cartridges are not intended for use in this printer" but they ARE HP cartridges, I just refilled them and they have always worked before when I refilled them. Somehow I think I need to reset it but not sure, any sugggestions?
Tried all this and still same error. Although I inserted the new ink color black and it wouldn’t read it kept on saying the same thing so I put the old black ink back in and both times color ink was removed and but the error is gone when I use the old black ink but jt doesn’t 😅have ink and it won’t work with the new I bought 😖😖😖
Tried all of this and replaced both carts and still get the same error message "Print Cartridge Problem" Nothing I tried gets rid of this error message. Darn. Other suggestions?
I replaced my ink cartridge 61 XL with 61 and now it reads out "the indicated cartridge are not intended for use in this printer". I can't figure out why it is not accepting the new cartridge. I have an hp envy 4500. Please help.
Got the same message I removed the color ink and reset and unplug and turn back on says the same thing don’t use color at all only black Any other way to bypass ?
None of these fixes worked for me. I ended up getting a third different cartridge (All sold by HP) and it was one of the recycled ones that finally worked. I guess it was just 2 bad ones in a row. Maybe this will save someone else from pulling their hair out! Printers suck.
This is a really good printer ua-cam.com/users/postUgkxciSwynMJ7PnUvvx11rewiu-yFBkZTl53 . The reason I gave 4 stars for tech support (which I don't think this would classify as tech support) is because once you turn the printer on, it does require a little bit of start up time which may bother some who are in a hurry to quickly print something. To offset that though the printer prints very quickly. I would definitely purchase this printer again.
@@HelpingHermit i did. Tried to remove, replace, tried with only color with only black…unplug plug clean…replaced with another cartridge same error all the time
You can purchase a new HP printer off Amazon here at this link amzn.to/3tJnWzz HelpingHermit is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a way for websites to earn advertising revenues by advertising and linking to Amazon.com.
I went through every procedure oh the HP support page. Plus, because I'm an Insta-Ink costumer, I got to chat with a tech who had me try some things. They're going to send me two new cartridges after I couldn't resolve the error, which meant no printing until the cartridges come. Just for the heck of it, I looked here. I had no idea it would work with just the black cartridge. Bingo! It worked! And I mostly print with black. Thanks!
I was having the same problem and was about to go return the ink back to the store but I waited awhile and tried this method again and it’s finally telling me to load plain paper so it’s working now. Thanks so much
Have to say you are great! My husband said go out and buy another............I listened to you and you solved it all! Thank you , thank you, thank you, I wish you all the best😍🤩😀
Tried the techniques described here over and over with no good result UNTIL....!!!....with cartridge removed, I not only cleaned it with rubbing alcohol (as I had already done in previous attempts) but also the mating contacts in the machine! And I suspect this was all that was really necessary, not the unplugging. FYI: this was an Envy 5530, already in single (black) cartridge mode: that cartridge, a genuine HP but now refilled about three times. What happened previously was the last shipping label printed came out with heavy heavy ink: so heavy, it was visibly wet and bar code would never scan, even when dry. Cleaning done, got a perfect result and another battle won.
This worked. All that time poring thru HP support with no results that worked. Turns out it was simple. Thanks.
Excellent explanation. I followed exactly, and it turned out my color cartridge was leaking. I cleaned both, which didn't solve the problem, so I removed the color cartridge, and bingo, problem solved. I'll order another color cartridge later. Thank you so much for your help. I sent you $5 by paypal. Well worth it to get my printer back working.
thank you so much
Worked on my HP Envy -- when I removed the color cartridge it worked. Gee printers are POS these days! Many thanks.
If I helped you fix your device during these crazy troubling times please consider tipping me on Paypal at www.paypal.me/rubberwilbur or leave a Super Thanks above. Even $3 would be greatly appreciated. Thank you so much and please take care of yourself and precious loved ones.
I have a HP envey 4500. Did what you said. unplugged, clean, removed color. black works great. Thank you.
9:30pm NY… super impressed by this tutorial absolutely worked like a charm first try!!! CANT THANK YOU ENOUGH!!
Thanks! Removed the color cartridge and it worked. I'm not buying anything else hp though. I never used the color cartridge. I had a laptop that I barely used that stop working. It wouldn't even turn on and they wanted me to pay to fix. Hp is garbage.
What did you replace it with? just curious.
I followed you by removing the colour cartridge. It works in single mode. Thanks. 👍
Great 👍
**cleaning with alcohol and taking the colored cartridge out made it work!! thank you!
As soon as I removed the color ink can cleaned everything it ran just fine in single cartridge mode. Thank you!
Removed color cartridge and printed with black only. it worked!
I did the steps you suggested, nothing worked. Except taking out the black ink cartridge. The black ink cartridge was the problem for me.
I took out the black ink cartridge (like you suggested with the color), changed the text color to blue in the document and then printed, it worked
Thanks for the video 👍👍
Agreed! Sometimes the ink cartridge is defective and just needs to be replaced. I've purchased a lot of recycled reused cartridges and have gotten this error on the first use.
@@HelpingHermit from where to buy the used/empty hp ink cartridges?
I need Hp62 black and tricolour used Cartridges, help me know who sells that.
Thanks! The color cartridge was the problem. Took it out and it works! I never use color so I'll just keep it out.
Thank you! Using rubbing alcohol did the trick!! Appreciate your video!!
Thanks for the advice, used rubbing alcohol and it worked perfectly.
Thank you for the information and video....... I was about to throw this thing out the window!!! Fixed and works like new. My Black cartridge was very low so I fixated on the Black being the problem but it was my Colored cartridge that was also empty (??? can't remember last time I used color). Thanks again.
Thank you! I was ready to throw it out the window! Removing the color cartridge did it.
Thank you very much! This video worked for me!
Thanks a lot !! In my case the issue was due to the color one (as you mentioned). So I removed it and just took a black print (anyway I wanted to print in black). Will get a new Color cartridge tomorrow.
Sorry I do not do PayPal. ABIG thank you for fixing my problem. Out with the color cartridge and printer now works after two hours trying to fix.
Hi, Tried both ways as suggested by you. But still getting same error. Removed Black one it is working fine with color ink however when tried otherway round getting same error .
Kindly suggest
Yayy!! Had to mess with it a few times, but taking out the color ink did the trick! Thank you so much!!
Nailed it. Great insight on a vexing problem. Thanks!
Thank you so much unplugging my printer did work.😀
Thx! Just took out color cartridge Good to go.
You are amazing!!! THANK YOU!!!!
I dont know if you have any other suggestions
Ive tried it all
Brand new cartridges
Reset
Cleaning cartridges
Leaving black ink cartridge
Printer only reads and works with color ink
I got 4500 all in one
I was printing and as usual when I'm running out of ink, the page was faint. I bought a new black and I kept getting messages about the ink cartridge. So I thought I had to use a color cartridge, went out and bought a new color cartridge and it continues to give me the error message. I cleaned it with alcohol because I was already aware of that. Its still not working. So new what? I don't need color. I tried printing with black only in the printer. It does work fine. Will Walmart take this color cartridge back I wonder?
I've tried everything that you mentioned and nothing seems to work, I even tried resetting the printer but still gives me the same error. The color cartridge is the problem and I already tried replacing the cartridge. I got it to print with the black cartridge only, but will only print single cartridge from my phone. If I try to print from my laptop it won't let me because it says that it's out of ink/toner. Is there anything else that I can do or should I just take it in for service?
Thanks it helped I need a new color cartridge
How does unplugging the already disconnected power cable do anything?
its called phantom power. Even though there is no real power coming to the printer, the printer will release any memory that there is power.
I did all you advised several times and nothing works. I believe I have a faulty ink cartridge. Taking the color out does nothing to help. I don't get the message with the old, empty black cartridge
.
Rebooted and it worked.
Darn still not working, it's saying, "incompatible cartridges, the indicated cartridges are not intended for use in this printer" but they ARE HP cartridges, I just refilled them and they have always worked before when I refilled them. Somehow I think I need to reset it but not sure, any sugggestions?
Tried all this and still same error. Although I inserted the new ink color black and it wouldn’t read it kept on saying the same thing so I put the old black ink back in and both times color ink was removed and but the error is gone when I use the old black ink but jt doesn’t 😅have ink and it won’t work with the new I bought 😖😖😖
It worked! Thank you!
OMG...THANK YOUUUUU!!!
Thank you!
Thanks!
Thank you.
Tried all of this and replaced both carts and still get the same error message "Print Cartridge Problem" Nothing I tried gets rid of this error message. Darn. Other suggestions?
It’s not the color. The black one is doing it. It’s a new off brand. Tried both neither worked.
I replaced my ink cartridge 61 XL with 61 and now it reads out "the indicated cartridge are not intended for use in this printer". I can't figure out why it is not accepting the new cartridge. I have an hp envy 4500. Please help.
Same here
@@jillbeck2451 same here!
i replaced ink cartridge the error message still on" the indicated cartridge s are not intended for use in this printer , please help
Same here
Please help
I'm getting the same code ....
Got the same message I removed the color ink and reset and unplug and turn back on says the same thing don’t use color at all only black
Any other way to bypass ?
What is the point of disconnecting the ac from the printer and then disconnecting the the cable from the wall??
try it
@@HelpingHermit if I had no idea how electricity worked I might. I was more curious what you think it will do.
Not for me. I have no idea what I am doing wrong
Did all the steps, including getting new cartridges. Mine still refuses to work. Looks like I'm buying a new printer.
None of these fixes worked for me. I ended up getting a third different cartridge (All sold by HP) and it was one of the recycled ones that finally worked. I guess it was just 2 bad ones in a row. Maybe this will save someone else from pulling their hair out! Printers suck.
I had to remove the black cart before it would work
This is a really good printer ua-cam.com/users/postUgkxciSwynMJ7PnUvvx11rewiu-yFBkZTl53 . The reason I gave 4 stars for tech support (which I don't think this would classify as tech support) is because once you turn the printer on, it does require a little bit of start up time which may bother some who are in a hurry to quickly print something. To offset that though the printer prints very quickly. I would definitely purchase this printer again.
No go for me.
Didn’t fix my printer’s problem
I’m,mm
I tried both of your fixes three times none worked any other ideas?
did you try just removing the color cartridge?
@@HelpingHermit i did. Tried to remove, replace, tried with only color with only black…unplug plug clean…replaced with another cartridge same error all the time
@@HelpingHermitthat fixed mine, I still had to set it up again using IP addy
Thanks much!