JANE BOULTON Spills Airline SECRETS You Never Saw on TV!

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  • Опубліковано 12 січ 2025

КОМЕНТАРІ • 196

  • @sailawaymag
    @sailawaymag  2 місяці тому +8

    Have you heard about Sail Away? It's the cruise magazine written by cruise lovers, for cruise lovers! Subscribe today for £3.95 every two months! sailawaymagazine.com/cruise-magazine/

  • @k6kaysix675
    @k6kaysix675 2 місяці тому +243

    One of my all time favourites was "Susie has tried to find a more sympathetic ear...instead she's found Jane Boulton" 😂

  • @Demolego1980
    @Demolego1980 Місяць тому +40

    Customer “You’re called easyjet, you’re meant to make it easy”
    Jane “it is easy if you get here on time” 🤣

  • @Phillie-q9p
    @Phillie-q9p 2 місяці тому +65

    Absolutely love Jane and how strong she was in front of rude passengers, very inspiring.

    • @Mark-lj1dj
      @Mark-lj1dj 2 місяці тому +7

      She was the star of the show for me 😊 she would be a great colleague

    • @DaveCoulthard
      @DaveCoulthard Місяць тому +2

      I know someone who worked with her, apparently she killed one of them once, but they covered it up. Also, the widow agreed to not report it to the police, because she was thrilled to see the back of him.

    • @pocaluneksmierci
      @pocaluneksmierci 12 днів тому +2

      @@DaveCoulthard cool story bro 🤡

    • @trevorhart545
      @trevorhart545 11 днів тому +1

      @@DaveCoulthard Stelios?

  • @kellymorris8064
    @kellymorris8064 2 місяці тому +30

    Jane was Brilliant!! I loved her reply when a LATE arriver was denied boarding and he complained that they were called Easyject and this was not EASY.. and she said "Well it is easy if you get here on time!"

    • @lewisbale1
      @lewisbale1 Місяць тому

      @@kellymorris8064 🤣 loved her reply to him

  • @KeithApp
    @KeithApp 2 місяці тому +44

    I loved the scenes with Jane being really sassy back to angry customers 😀

  • @cynthiastuart6447
    @cynthiastuart6447 2 місяці тому +26

    Another awesome interview! People like Jane are the unsung heroes of the travel industry and it was refreshing to hear her tell her story without sugar coating the realities that come with careers in travel. I live in the United States, so I've never seen Airline, but I will certainly seek it out online. Keep those great interviews coming, gentlemen !

    • @sailawaymag
      @sailawaymag  2 місяці тому +1

      Thanks so much for watching Cynthia and for your kind comment. Yes, be sure to check out the episodes - there are loads of full episodes available on UA-cam. I promise we have more interviews on the way :)

  • @WaynesPokeWorld
    @WaynesPokeWorld 2 місяці тому +36

    She’s an absolute legend. She’s the epitome of my childhood / teen years. Love her, loved the show. Can’t believe they didn’t get paid that’s insanity! 😮

    • @sailawaymag
      @sailawaymag  2 місяці тому +2

      It is insanity. ITV must have been rubbing their hands together!

  • @Rhythmman14
    @Rhythmman14 2 місяці тому +19

    i loved it when she called a passanger a ‘Tosser’ under her breath 🤣🤣🤣🤣🤣

  • @sashamellon822
    @sashamellon822 2 місяці тому +24

    Oh wow! Look at her! I never thought about her up until now , she just stopped existing when the series ended in my world.

  • @PaulHarries-n4d
    @PaulHarries-n4d 2 місяці тому +21

    Brilliant to see Jane again, used to love the show

    • @sailawaymag
      @sailawaymag  2 місяці тому +1

      Thanks for watching, Paul!

  • @marianharwazinski5193
    @marianharwazinski5193 4 дні тому

    I am obsessed with the Airline Series. I have watched literally everything on UA-cam and will do over and over again. Jane is an absolute LEGEND and Katrina is too. Hopefully they are keeping well 🙏🏼🫶🏼🫂🥰

  • @adarbs6384
    @adarbs6384 2 місяці тому +7

    Had such a laugh with Jane when I worked as crew for easyjet...she's such a lovely, kind, funny person and I miss her since I left in 2006...feels like a lifetime ago, but best years of my life

  • @imatekjam2005
    @imatekjam2005 Місяць тому +1

    Jane is an icon. Great to see she is still Jane from Airline, what a gal.

  • @EssexWolf1993
    @EssexWolf1993 2 місяці тому +22

    I always liked Jane Boulton on Airline. She always took no nonsense from idiot passengers and said it how it was. Not forgetting her memorable quotes! Example: “It is easy if you get here on time.”

    • @sailawaymag
      @sailawaymag  2 місяці тому +3

      That is one of our favourites. Another is “it’s not a bus you see, that’s the problem” 🤣

  • @CorbalianVoss
    @CorbalianVoss 26 днів тому

    She still makes her way into our lives even now. Two days ago I took a screenshot of her and sent it to my best friend when he was asking what kind of day I was having. We love Jane.

  • @johnmc3862
    @johnmc3862 Місяць тому +1

    Great to see Jane still knocking about!

  • @beverley6312
    @beverley6312 2 місяці тому +12

    Brilliant. Used to love Airline and Jane was my favourite 😊

    • @sailawaymag
      @sailawaymag  2 місяці тому +1

      She was definitely our favourite too :)

  • @laurenw94
    @laurenw94 2 місяці тому +3

    I've been I'm aviation for 3 years now and the drive to do it was because of Jane and airline. I entered the industry just as we were coming out of covid which was incredibly tough. But I have channeled Jane's energy sometimes so I got a lot to thank het for!

  • @simplywonderful1
    @simplywonderful1 2 місяці тому +7

    There was one episode I remember where Jane hadn’t been authorized to switch a plane and was painstakingly awaiting a response from control and ultimately she just did it herself knowing she could get into so much trouble. Jane for PM!

  • @The1born2fly
    @The1born2fly Місяць тому +1

    I started watching Airline 2 years ago on UA-cam. Jane and Katrina were two of my absolute favorites!! But loved all of them. I cannot believe they didn’t get paid for it!! I still watch it now, sometimes I find episodes I haven’t seen yet. So glad I stumbled upon Airline. ♥️♥️

  • @LukeTG1TTV
    @LukeTG1TTV Місяць тому +1

    Great interview! 🎉
    Jane's a legend!

  • @Thatirishbuck
    @Thatirishbuck 6 днів тому

    Such a brilliant interview. Its baffling to me that she was never paid for her time on the show, she really was the face of the entire thing.

  • @lindas6294
    @lindas6294 Місяць тому

    This was great, good to see you again Jane. I really enjoyed this video! Watching from Michigan.

  • @Toby-c7t
    @Toby-c7t 2 місяці тому +7

    Omg I absolutely loved her on the show! She is such a icon 😂

    • @sailawaymag
      @sailawaymag  2 місяці тому +1

      We know, and she wasn't paid a penny :O

    • @Toby-c7t
      @Toby-c7t 2 місяці тому

      @@sailawaymagI was honestly shocked to hear that she wasn’t paid, she carried the show imo 😭

  • @ibrahimahmed4135
    @ibrahimahmed4135 2 місяці тому +4

    I work at the airport myself for WHSmith. 10 years general retail and 3 years at the airport. Awesome interview. Loved it xx

  • @pharoahegypt
    @pharoahegypt Місяць тому +1

    Loved her 'take no sh*t' attitude on the show, and still a good looking smiling, clearly contented lady today. Thanks Jane, thanks lads.

  • @IN_THIS_DAY_AND_AGE
    @IN_THIS_DAY_AND_AGE 2 місяці тому +6

    Nice to have a catch up with Jane.
    She had some great moments.
    Although I still think that the best bit was up at Liverpool. Leanne and Sarah with the French cat.

  • @doloresvancartier8894
    @doloresvancartier8894 Місяць тому

    It’s easy if you get here on time! ♥️ ABSOLUTE QUEEN!

  • @shaneD7378
    @shaneD7378 2 місяці тому +4

    I loved the airline series Jane's off the cuff comments, where the best after working at an airport for 2 years, her comments are very relatable and even more funny

    • @sailawaymag
      @sailawaymag  2 місяці тому

      Thanks for watching Shane! She is a lovely woman and was a pleasure to interview - very genuine and down to earth!

  • @tee2359
    @tee2359 2 місяці тому +4

    Jane was my favourite and my best scene with her was whenever she would shut down passengers that thought they could try push her boundaries.

  • @blakelockridge6145
    @blakelockridge6145 2 місяці тому +4

    I miss her so much and all the others. That time was gold age, everything was so easy and simple Big love to Jane ❤❤❤❤❤❤❤

    • @sailawaymag
      @sailawaymag  2 місяці тому

      TV just isn't the same these days!

  • @AvianAmigos
    @AvianAmigos Місяць тому

    She cracks me up - love it. Flown with EJ numerous times and have never had an issue

  • @SGTSnuggles19
    @SGTSnuggles19 2 місяці тому

    Jane you always seemed like such a genuine person and I am so glad you have gone far and done well in life, you deserve all the happines you get :)

  • @Elmwood-ze3cr
    @Elmwood-ze3cr Місяць тому +2

    Jane was a great used to love the way she dealt with mouthy passengers also the scouse lass surname Dempsey her dry scouse accent and attitude was brilliant

  • @VR-mq3jt
    @VR-mq3jt 2 місяці тому

    I absolutely LOVE Airline and especially Jane and Katrina! Jane says it as it is, absolute legend! ❤❤❤

  • @NamyDoesCruising
    @NamyDoesCruising 2 місяці тому

    Love Jane, she’s a legend. This was a great watch! 👏🏻

  • @cliffgniliaw9642
    @cliffgniliaw9642 2 місяці тому +4

    Great interview with a face from the past used to watch that series all the time Keep it up guys you’re doing great

    • @sailawaymag
      @sailawaymag  2 місяці тому

      Thanks for watching Cliff, we still watch airline now and laugh at the stuff Jane comes out with!

  • @jadeluke296
    @jadeluke296 Місяць тому +2

    Jane Boulton = LEGEND.

  • @historex54tamiya
    @historex54tamiya Місяць тому +1

    I bet Jane gets top customer service when going away, and rightly so as she was brilliant and very professional herself, a true bench mark to what should be expected!

  •  2 місяці тому +5

    Jane was brilliant!!!

  • @mikevv
    @mikevv Місяць тому

    What a great Lady, a real character, hope Stellios rewarded her, the heart and soul of easyJet...

  • @MrPantss
    @MrPantss 2 місяці тому +3

    Love Jane Boulton! ❤

  • @jamesmarinkertravelchallan8084
    @jamesmarinkertravelchallan8084 Місяць тому

    Absolutely brilliant episode, everything what Jane says about the filming is completely true. Loved watching airlines back in the day, love watching excerpts on UA-cam. I appeared on a a couple of series's or cruise with stelios, in the small yellow ship, it was great to hear your discuss on it.. stelios was fab to work for.

  • @Doctor.Kästien.Louis.Rosenberg
    @Doctor.Kästien.Louis.Rosenberg Місяць тому +1

    Miss. Jane Boulton is truly awesome. Truly lovely lady .

  • @mooviemusicfan
    @mooviemusicfan Місяць тому

    Absolutely adore her!

  • @philsampson9838
    @philsampson9838 2 місяці тому +2

    'Tosser' absolutely brilliant, better than a slap 😂

  • @romac9516
    @romac9516 Місяць тому

    She's an all-round class act.

  • @MrSpliffy3
    @MrSpliffy3 2 місяці тому +1

    Great guest. Good times

  • @speedbird737
    @speedbird737 Місяць тому

    Jane was the best !

  • @Trevor_Austin
    @Trevor_Austin 2 місяці тому +2

    Airlines need the likes of “Janes” to function. Not only to they work hard, they know their stuff, they think well and have good judgement (and they also are a great laugh). I’m pleased to have worked with a few “Janes” and I have always followed their advice and always back them.

  • @IreZico
    @IreZico Місяць тому

    3:05 that always gets me Everytime 😂

  • @cruisingwiththe4bs
    @cruisingwiththe4bs 2 місяці тому +1

    “Come fly with me…da da daaa” loved that programme and this was great interview!
    Bit sneaky though of lwt and easyJet to get them to sign disclaimers and never earn a penny! Filming all year for 6 episodes, just wouldn’t happen now! That was joy of it unscripted.
    Glad Katrina is doing well.
    Great insight, Jeremy from airport next?

  • @tylerc0790
    @tylerc0790 2 місяці тому +2

    I absolutely loved this. I loved airline as a kid and while I can’t pin it, I can’t help but think if this show was the catalyst for my now career in customer services, not in aviation sadly but I do think it planted a seed. (Also favourite moment, how long have we got?! 😅)

  • @thatnorwegianguy1986
    @thatnorwegianguy1986 Місяць тому +2

    Airline worked as advertising because I remember my first flight to London was with Easyjet and the staff were great really friendly, and to this day they still are.

  • @coastermadab
    @coastermadab Місяць тому +1

    She's such an icon.

  • @user-ec9rz7xh7e
    @user-ec9rz7xh7e Місяць тому

    Oh Jane, what a legend ❤

  • @chrissymcmillan5364
    @chrissymcmillan5364 2 місяці тому +5

    she's lovely x

    • @sailawaymag
      @sailawaymag  2 місяці тому

      She really is. Very down to Earth and totally genuine. We're so glad we got to meet her

  •  2 місяці тому +3

    Its not a bus!! Brilliant xx

    • @sailawaymag
      @sailawaymag  2 місяці тому +1

      She got away with so much sass!

  • @MartinT5600
    @MartinT5600 2 місяці тому

    I used to tune in for Jane every week.

  • @Pauldjreadman
    @Pauldjreadman 2 місяці тому

    She is fantastic.

  • @s.g2344
    @s.g2344 Місяць тому +1

    Ive always flown with Easy Jet and have never had a problem 🙂. Once i flew with BA and it was an awful experience.
    My parents were treated awfully by Ryanair as well
    Great interview im binge watching Airline as well 😅

    • @monkeytennis8861
      @monkeytennis8861 Місяць тому +1

      BA stopped being a quality airline years ago

  • @bevsartsandcrafts715
    @bevsartsandcrafts715 Місяць тому

    She’s brilliant. I saw her on a Come Dine With Me and loved it. I’d love her to be my mum 👍🏻❤️

  • @danielintheantipodes6741
    @danielintheantipodes6741 2 місяці тому +5

    I remember Jane! I am sorry they did not pay her. Not even a nominal amount! That is bad. Thank you for the video!

    • @sailawaymag
      @sailawaymag  2 місяці тому +2

      Thanks for watching! I know, we were shocked too. Considering she was such a big part of the show, you would have thought she would have been paid something!

  • @Lyanraw
    @Lyanraw Місяць тому

    She's a hero to us customer service staff everywhere 😂😂😂

  • @Simone108
    @Simone108 Місяць тому +1

    I’ve always wondered how Jane was doing! ❤

  • @AshPaddyM
    @AshPaddyM Місяць тому +1

    Sometimes, customers need some cold, hard truths. On the show, people regularly turn up the airport late and then berate the staff for it like it's their fault.
    To paraphrase, I remember a customer saying something like "it's not so easy-jet after all" and Jane replied, "It's easy if you get here on time." Brilliant 😂😂

  • @tosspot1305
    @tosspot1305 2 місяці тому +1

    She's right about everything becoming impersonal. Had a similar experience in the cinema, even had to buy the popcorn through the self serve machine. It definitely takes some of the magic away

  • @DekReid
    @DekReid 2 місяці тому +2

    i had long delay with eazyjet many years and yeasr when jane was there and she was just simply great outstanf=ding

  • @jamiewatson4442
    @jamiewatson4442 Місяць тому

    i loved the episode with marillion on it cool

  • @dj4myparty
    @dj4myparty 2 місяці тому +3

    The amazing beautiful Jane , wouldn't watch that show normally but she was the hook, one of the hottest women on TV back then .
    This was proper fly in the wall TV and was a great watch.
    Hope your well Jane , great interview
    No tv company would spend a year now doing 6 episodes .

    • @sailawaymag
      @sailawaymag  2 місяці тому +1

      Thanks for watching! TV just isn't the same is it

  • @Tom-ll7xu
    @Tom-ll7xu Місяць тому

    A true icon

  • @TimG2553
    @TimG2553 2 місяці тому

    I loved the programme I had crushes on Jane and Leanne gutted when it ended

  • @PST101
    @PST101 Місяць тому

    Aaah Jane Boulton. The amount of pleasure she brought to lads of the 90s 😄 It was all about her. A shame she didn't gain anything financially from the program. I'm sure Jane could start a youtube channel vlogging her life, and people would watch.

  • @paulairey742
    @paulairey742 Місяць тому

    Turns out I still have a big crush on Jane Boulton 😊

  • @kevinhenryviii
    @kevinhenryviii Місяць тому

    Legend❤

  • @nickking2491
    @nickking2491 2 місяці тому +2

    I use to fancy Jane back in the day 😂

    • @Myrddin1955
      @Myrddin1955 2 місяці тому

      I still do! Something very special about her then and, indeed, now too!

  • @jondottcom
    @jondottcom 2 місяці тому +7

    What an absolute legend, Stelios needs to give her money and lifetime free flights

    • @sailawaymag
      @sailawaymag  2 місяці тому +3

      Agreed! Airline wouldn't have been the same without Jane Boulton!

    • @Myrddin1955
      @Myrddin1955 2 місяці тому +1

      Stelios is just a shareholder now, sadly!

  • @stuartrowena4371
    @stuartrowena4371 2 місяці тому +1

    I've always thought that Jane & the team were practically saints. I was in high value sales myself at the time and I can remember thinking how very well they kept their composure when so many others might well have lost it completely, (I know i came close myself before now ... slightly more times than Jane for sure).

  • @711honved
    @711honved 2 місяці тому +1

    I used to see Jane in a local wine bar, during her days with Easyjet.

  • @paulwheeler4283
    @paulwheeler4283 Місяць тому

    I will always have love for Jane and Katrina

  • @rogerdraycott3486
    @rogerdraycott3486 2 місяці тому +1

    Really liked Jane and felt she told it how it was . In other words get there on time! Will always fly Easyjet and never Ryanair.

  • @halesworth01
    @halesworth01 2 місяці тому +3

    Remember watching Jane on the programme, I thought she was 'hot' .... (She still is now!) Hello Jane, glad you are well! (If you are reading the comments)

  • @marcuswilson3485
    @marcuswilson3485 2 місяці тому +6

    She is still gorgeous! I was a huge fan and i obviously still am. 😜🫶🏻🥰

    • @sailawaymag
      @sailawaymag  2 місяці тому

      Think we might need to start a Jane Boulton fan club!

  • @gregcrotty2472
    @gregcrotty2472 2 місяці тому

    Can you ask jane what time does the plane leave at. Is it at quarter to 2 or quarter to 3 😀

  • @BibTheBoulderTheOriginalOne
    @BibTheBoulderTheOriginalOne 2 місяці тому +2

    She's certainly kept her good looks....

  • @YougrowgirlUK
    @YougrowgirlUK 12 днів тому

    She is SO funny

  • @leswilcock7327
    @leswilcock7327 Місяць тому

    What a lovely lady

  • @Jas-ym8dz
    @Jas-ym8dz Місяць тому +1

    Jane still looks good

  • @kevincallaghan3212
    @kevincallaghan3212 Місяць тому

    Jane aged well she still looks good she was always fair on show to people🙂

  • @neilfoster814
    @neilfoster814 2 місяці тому +4

    I fancied Jane sooooooo much, she was the spitting image of a female friend of mine that I wanted to date.

    • @sailawaymag
      @sailawaymag  2 місяці тому +1

      Thanks for watching Neil :)

  • @AlM-l8k
    @AlM-l8k Місяць тому +1

    Not gonna lie, had a massive crush on her when i was a kid 😂

  • @yankorusev
    @yankorusev 2 місяці тому +1

    She was a really nice lady

  • @teflonlettuce4197
    @teflonlettuce4197 2 місяці тому +4

    9/11 was covered on Airline.. I well remember poor Leo almost being lynched when he announced all flights were grounded

    • @sailawaymag
      @sailawaymag  2 місяці тому

      Oh really, we'll have to try and find that episode!

    • @simplywonderful1
      @simplywonderful1 2 місяці тому +1

      Yes there was an episode on it. Some staff were talking about their disbelief of passenger’s attitudes, saying that’s not our problem etc…

  • @RiverDanube
    @RiverDanube 2 місяці тому +3

    That was a tough gig and that’s rotten that staff were not paid for this.
    These days those disgusting passengers would be arrested by police and staff would not be required to deal with them.
    There is no tolerance for aggression from passengers today, as it should be and it is the professional thing for staff to have them removed. This is an airport and they won’t even allow 105ml of liquid in the cabin, less so a potentially troublesome passenger.

  • @barrycaldwell5461
    @barrycaldwell5461 2 місяці тому

    i watched a majority of the episodes and all i can say is the likes of Jane and her colleagues showed incredible restraint, i could not be in a job that deals with members of the public, i have a fearsome Temper and when i let rip people know about it, so dealing with axxhole passengers would be a no no for me

  • @manfredarcher645
    @manfredarcher645 Місяць тому

    Great interview lads, Jane and the show were brilliant. Sorry I have to say I prefer Ryanair over EasyJet; flown with both of them in the last couple of years and Ryanair aircraft are better - more comfortable and slightly more space. Didn’t have an issue with overhead baggage when we last flew with them.

  • @JadeSm96
    @JadeSm96 2 місяці тому

    Justice for Jane, backpay this icon her due!! 😂

  • @patricknolan1096
    @patricknolan1096 Місяць тому

    She is so fabulous 😊

  • @Ggxbgdryvxd
    @Ggxbgdryvxd Місяць тому

    I always wondered if the passengers had to give consent for their arguments to be shown on tv? If I lost it with the check in person I wouldn’t want that airing on tv! Maybe there was some incentive for them to