9 Things that Turn Off Potential Customers
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- Опубліковано 5 лют 2025
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Very rarely will you hear people talk about the topic of what turns off potential customers, but I think it's an important topic to cover. So in this video, I cover the following 9 things that can turn off potential customers.
#1: Smoking Cigarettes -- 0:44
#2: Odor - 3:55
#3: Small Lies - 5:51
#4: Too Pushy -- 6:19
#5: Too Soft - 6:50
#6: Look at the Eyes - 7:32
#7: Delivering on Promises 8:01
#8: Façade/Authentic - 8:57
#9: Discipline with Health -- 10:51
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Valuetainment great to see your growth Pat. Watching your videos every week & loving the content. Great work mate 👍
Thanks I love your Valuetainment... I am from Indonesia and it's in my daily routine to learn something new from Valuetainment.
9 Things that Turn Off Potential Customers
Key Takeaways:
1.Smoking cigarettes
2.Bad odor/Hygiene
3.Small lies
4.Too pushy
5.Too soft
6.Not looking people in the eyes
7.Not delivering on promises
8.Not authentic (just Facade)
9.Not disciplined with health (dramatically out of shape)
thanks
all true...
Bredou Alban Brice thank you so much
10. Swearing.
11. Racist undertones.
12. Rude manners.
13. Treating some people as inferior.
14. Arguing over politics
15. Arguing over religious views.
16. Not speaking the other persons "language" is a major turn off.
Example: in some cultures direct eye contact is disrespectful and challenging the person in authority. .. Its important to be sensitive to differences in how people are raised.
I really appreciate that you gave HONEST reasons that turn off customers.
@@barbieskates540
do people actually do these in a sales call? They are all subjective- I’d like to think most people are smarter than that. And subjective from two perspectives, like what the heck is ‘racist undertones?’ I’ve had people go off on me just cuz I’m white!
Things happen and you can’t control what other people are predisposed to think, can’t control other people.
Patrick’s list was all about controlling oneself, not worrying about random wildcards.
My husband sent this video to me this morning. In the text message he said "Please watch he is speaking your language" He was not lying!! I agree with EVERY last point you made!! These are things I complain about as a consumer and as a business woman!! I know sometimes people around me think I'm going overboard but you helped cement to THEM.....that I'm not!! AWESOME video!!!!
Love love love all the stuff u put on .no bullshit
Kudos for addressing the "overweight" issue! PC culture has made it impossible to point out a simple fact: fat may be beautiful to some - that's a subjective measure - but fat is never healthy and speaks volumes about a person.
+Tine Woodbe 👊🏼
Great videos +VALUETAINMENT
Valuetainment really is a UA-cam Channel of how-to on Entrepreneurship - Practical Tips, Advice and stories that we can relate to you and all understand as its brought back to its simplest form. Thankyou Valuetainment.
+Chrissy's World you got it.
I am fat guy working on losing my weight and I've lost 10 pounds already ty pat
+Jon Samuel great job. Keep it going.
Tetracycline as a kid can make someone’s teeth yellow. It happened to me before they understood the effects of this drug.
Excellent tips! Bold and courageously telling the truth why we are losing sales. Thanks Patrick
ha! thank you for teaching how to use cologne! too many people overdo it! these are all great tips and not enough people talk about them. i love your channel.
lol. You got it. 👌
May I add that as much as men are guilty of this so are many women. Imagine ladies for a second if/when you overdo it, and the guy you think is hot dislikes or has an allergic reaction to your perfume... There are times I approach a lady and I am instantly turned off by the sheer overwhelming scent.
honesty and sincerity is everything...
Also one more thing you should add is cussing I can't stand people who cuss and try to look cool while selling something to me it annoying so I don't do it
that's a great one!
Yes definitely cursing and and old school slight racist comments
I commented on this cussing point to someone I subscribe to who asks for comments at the end of his emails. He got all butt hurt and told me I need to not take life so seriously. So I agreed, I stopped taking his advice and quite subscribing to his email list.
im the complete opposite in my opinon people who curse are more geniune and honest
Wonder if that person is Brandon Carter. All his emails are full of cussing. It drives me crazy.
Thank you for this, literally was listening this in the gym while thinking what do I need to improve. So I’m here working on getting healthy !! Thank you for the encouragement
I used to think the nicey nice approach was the way to sell, however since watching your vids I've quickly learned that being assertive, standing tall and looking someone in the eye gives off complete confidence in your product and is the way to kick ass in business.
+Dale Holloway 👊🏼
I would also like to add mess. A messy work place turns a lot of customers away too. On your list of 9, I am guilty of 4. I was shocked. Explains so much. Thank you for this. Thank you for all of your videos. I recommend your channel to everyone I know who wants success in life.
brandon day : Yeah, I've noticed that the main shops in town have everything near and tidy. Helps me see it better when you say the opposite. It brings it out some more.
You are apart of my successes Mr. Bet-David, thank you. To your point, I lost 53 pounds in 3 1/2 months. No bs just hard work and eating right. I started my first business and I redeveloped the warrior mindset I had while I was in the Army. Your message may offend some but to the person that's wondering if you can do it, sir/ma'am yes you can. Focus, dedication, and hard work. No clichés, understand it will hurt but it's soooooo worth it. Thank you Mr. Bet-David for taking the time to do these messages you helped change my life. #Valuetainment
+Jonathan Minor that's what I'm talking about.
@Next Level Athletics Thanks brother! I subscribed to your channel keep it up!! #AveragetoELITE
When I first started out in sales I was a smoker. This definitely is a turnoff for potential customers. I had a lady walk out because she said it gave her a headache. I don't smoke anymore and I can't stand smelling people who smoke now. Clammy hands and weak handshake is a turnoff for me.
I joined a gym, got a trainer, and changed my diet after i saw this video. I HAVE SO MUCH ENERGY AND FOCUS NOW!!!
I appreciate everything you do pat! I'm in my 20's looking to become an entrepreneur and your advice is gold! I recently quit smoking and have seen a dramatic change in my life. I've been fat my entire life and that is my next goal to change. I hope to see you the next time you are in utah!
Awesome! I feel appreciated as a subscriber. And I appreciate you too! That's why I am still here watching you Patrick.
I love the weight advice. As a photographer, I feel it after productions where I carry all the equipment. I begin to look at a production more in a more negative manner. Thanks Patrick, keep it up!
👊🏼
I appreciate you sir!!!! I follow you and Grant very closely. I have not finished a book in over.... well hell since I graduated high school. Since I started following you guys I have read at least 6 books in two years and two of those six were this month. I got promoted to General Manager in less than a year and bonused twice in my new position that I have been In for 4 months. And currently on pace to do it again. Sitting at #1 in my district and #3 in the region. Not exactly an easy feat being as that the region is #1 in the country. Not bragging just explaining how you have impacted my life in a positive way!!! Thank You!!!
I guess this is what I'll do until I finish highschool - work on myself as a person - my discipline, habits, mindset, focus, time management, etc and building the type of personality that will make a good enterpreneur. I see a lot of things I did not want to change, but I'm coming to terms with it now, hehe.
Thank you for your videos, Pat! I'm looking for all kinds of advices and guides in the world of entepreneurship and I definitely need it - not exactly a natural. So thank you for your content here on youtube, can't wait to report back in a year as to how I changed my habits, routines and mentality! It'll take doing all the things I ran away from before, but now I'm oddly excited about it, haha.
+essennagerry there you go. Looking forward to hearing about your progress.
***** :)
You can do it! How`s it going so far?
From how I see it Generation Z is naturally picking up the entrepreneurship culture and personal responsibility over belief in the systems that previous generations have heavily relied on.
Who else is wondering what happened in 2019?
100,000... Your goal was exceeded and definitely competing pound for pound now! Keep up the great work dude :)
Excellent content, I applaud you in being bold enough to state the truth!! You're channel is second to none ~ a part of my daily routine to watch a couple of your videos. Very motivational, thank you!
Golden value. I need to change a few things. Your wisdom is very insightful and I am sold on some of these matters because of the delivery. Awesome.
Studying at university, 22 years old, I lost over 5kg in a month, kg of fat, not just weight while gained a lot of muscles. I was searching for any part time jobs, even promotions, for 2 months, didnt find anything, after a month break, which I spent on the gym, changing myself, boom, in a week got a part time job. From today will work 5pm to 12 am, then will reach home by 3 am, then uni in the morning))) Going crazy) But then all I am saying is the relationship between weight, activeness and success. Thank you man :)
Ismail El-Zein - Go for it!
The information in this video is accurate. It is not to be construed as 'bashing" or "putting someone down". Simply... put yourself in the shoes of your potential customer. What ever the reasons, the outcome from these 9 points is primarily negative. It doesn't have to be "Fair" or "Nice", it's just the way people perceive others, especially those who are in sales, (product or services). Honest information. And I agree that 'cursing', is not an acceptable practice in business either. Great Video!
You just changed my life with this video.
I have watched a lot of your videos but this one is it.
Thanks
Super powerful teachings and great reminders.
Not very comfortable to hear some of them, but much needed nonetheless.
Thank you Pat.
As an entrepreneur i agree with everything you said! I have a fragrance and champagne line and i love what i do. I will be travelling extensively soon. Being a entrepreneur has definitely made me get in shape
You are absolutely on point!! Thank God you mentioned the cigarettes! I have excused myself from many services because of it. Also, great courage for mentioning weight as a part of discipline, the truth hurts, but you're being helpful to say it!!👍🏾💕
+Kinley “Inspirational Pink” Pink 👊
My top turnoffs as a customer:
1. dirty fingernails
2. chewing gum
3. cussing/foul language
4. cigarette/weed smell
5. not looking in eyes (when culturally accepted)
6. people who make excuses for ...
7. people who make it obvious that they feel superior to others
8. dishonesty
9. unethical behavior
You are right on the money about the weight. Even I don't like myself or my performance when I am 10 pounds heavier. It also affects my mood. I like to be light on my feet, full of energy, and confident. Not too many superstar sales people are "heavy weights"........
OMG! I am totally agree with you, Pat. A couple of days ago I was thinking if I was being mean for judging people in a negative way based on their weight and personal presentation. Through this video I just confirm how important is physical health to make business and turn on customers. After watching this I feel more sure that the way I think about the importance of health is not only an obsession I have, it is discipline in order to be able to perform better and for longer time.Thanks.
Thanks Patrick. You addressed these issues in a manner that showed love and desire for us the listener to win,.
I LOVE how straight up you are on this! You said all the things we/people think! Thank you!
Thank you Pat. Honesty is always the best policy!
Hey pat, the kind of information you provide is priceless and really informative. Your channel beats all other entrepreneurship channels hands down! You get to the core of entrepreneurship and that's what makes you stand out. Thanks for the Immense wealth of knowledge 🙌🏻
Only the truth will set us free, love people who speak truth. Thank you
You are amazing, love you bro
8:30 this is absolutely right. If someone for example says that their assistant will take care of something they will not. This is just a creative brush off. The assistant will never do anything. There might not even be one.
I love pat. He recently became my favorite mentor. All of these other "mentors" on youtube are scam and con artist and just want to sell you something, but Pat just tells you great straight up honest advice/tips. Keep it up!
+coltjames360 👊
I just got my cat to subscribe. Smart cat.
Thanks for applauding!! Thanks for all the help.
"What are you doing having 2 cheesecakes, you cant afford to have 2 cheesecakes"😂😂
This is the best information I came by to fine tune on how I approach potential customer. It has been hard to come by this type of information or find the best books out there, but this aside from this being 2yrs old this is still gold. THANK YOU.
This is very good. Also one more thing you should add is cussing I can't stand people who talk about sports, criticizing people for being smart, make fun of the customer, or showing off and talking about how much money they are making. Some people have bad health and it is not their fault.
What's up Pat! I just want to say THANKS. I saw one of your videos for the first time this Sunday morning about 5:45AM... It's 7:04pm and I'm still watching your stuff! You're amazing bro! I know all this good informacion is going to transform my life starting RIGHT NOW. Not tomorrow, not 5 minutes from now. This is EXACTLY what I've been needing to hear & not some motivational think positive type deals that I've been listening to in the past. Great job! You're my idle! A year from now I'll be saying thanks to you in person! See you then!
Greetings from Mexico! Take care!
+Rene Delgado Lové it. It’s stories like yours that inspires me to keep creating content. Keep it going.
5:31 best part
wow people who say you don't care about people all you care about is business are obviously not paying attention or actually HEARING what you are saying. you are saying your truth, your honest opinion and giving solid advice on how to better yourself. Holy shit you have completely changed my professional life in a major way. I absolutely salute you and thank you for caring enough about us to take the time to make these videos. xo
very good video buddy. God bless you, this video spoke direct to me.
Lovely shirt, Pat. I'm a Brazilian from the 80's so I grew up watching this guy.
Great content too!
Thanks
Got yourself a sub here! Could you possibly do a video on cash flow management for young businesses - i.e. deciding when to pay yourself a salary, can you be overly cautious with money, where are the best places to reinvest in your business (although this is sector specific) etc. Thanks dude!
+Ricky Birkbeck I'll keep that in mind.
Welcome to VT. Thanks for the sub.
frank and honest with no bs . right on Patrik!
I thought I was the only one who was completely turned off by cigarette smoke. I grew up with that shit - both parents smoked a pack a day. Can't stand that shit as an adult.
+spinQubit 👊
just added this to a playlist and shared with a buddy. the only reason I shared it was just a few days ago, I talked to him about discipline and here you are talking about it.
👊🏼
So Pat, you are saying that our weight is important because it conveys our own discipline as well our judgment, therefore we must project that ability to care for everyone around us, starting with ourselves?
+panzerfan 100%.
geez! I am just stumbling onto your channel and I have no idea why UA-cam wouldn't recommend this to me. I found it after searching for top books for business. But your videos are great, sensible, motivational, and so USEFUL and very applicable. I find Tai Lopez and Gary Vee just go off on random unrelated rants that don't actually help in the long run. You are precise, clear and straight to the point. And every video has been so great so far. Subscribed! Glad to have found you!
If you can interview Tony Robbins and Gary Vaynerchuk! That would be fantastic!!!
If enough of the audience Tweet and message about the interview, we'll make it happen.
Gary Vaynerchuk!!! omg I will share it to all the world.
+VALUETAINMENT YES!! I'm reading his book: Money: master the game rn!!
+VALUETAINMENT Also Gary V's content is amazing and practical
+Erycka Luna Cantu tweet it out and request it.
Damn, i love how Pat always gets straight to the point, no 3 minute intros and bs like other youtube channels. straight to business.
This guy is good. I'm thinking now....
Roberto Arrue - Yes. Agree or disagree; Pat gets you thinking.
I love your honesty in this video, I am a new agent in PHP and you truly are an inspiration to me. Thank you and GOD bless.
the subscribe pillow is a great move :D
+Sergiu Sandu 👊🏼
Was trying to quit smoking for years. But now, starting my own business and hearing this video was enought to look at it from much broader perspective. Thanks for saying things straight forward! :)
+Goda Juskevi there you go...
weight and depression are linked. atleast it seems so...
depresiin is addressable too!! If you keep your posture and hold your head high^ if you hold a pencil with your teeth making "smile" muscles work, and listen to a tune that is cheerful your body will not be able to keep depression!! so start with that %) and dancing besides cheering you up also makes you burn calories!!!
Hue B. Future u mean the feeling of obesity and depression are linked
it is and i can tell it from experience.
i was going to the gym when i was younger, and working out cost energy but it also gives tons of energy, now as i am now, basicaly fat unhealty and depressed, i am low on energy, to fix that i need to work out again, and there is the problem, due to feeling low on energy you don't have the feeling to go working out at all.
it is very interessting for me to see how it works, how your body screams it out to lose weight to be more healty and to work out more, and how the mind is fighting it as if it puts you into some kinda of wintersleep just like, just be patience and it will be fine.
we all know it won't, and i gonna change my life that is a promise i made to myself and pat.
@@Zantjezlook into trt modern men in a world urbanized full of estrogen and fake food need it more than ever!! Look into it and go horse riding lessons or rifle range or beginners boxing class , make your badass ancestors proud everyone sometime were decedents of warriors fit out of their mind that breathed clean air with clean water and food
Id be depressed if I were fat too.
Patrick I LOVE THE VALUE YOUR VIDEOS PROVIDE! Officially my favorite sales, business, and entrepreneurship UA-cam Channel.
You at also incorrect about the weight. I had gastric bypass surgery and suffer from major depressive disorder and it has been treatment resistant until we found a combo of 2 meds that took away the depression. I gained 100 pounds did not change my eating routine because I can't overeat because of the gastric bypass. I just started a new med and have lost 18 pounds. I know people prejudge both my husband and myself. But we just hold our heads high work hard and both work in sales. I earned 5 free cars in one business, he is starting to earn more than he has in years. But we still do not have the money for his teeth work. From the car wreck I have to have 3 implants, insurance pays nothing, 4 crowns on front teeth. Insurance pays for 2. We are 53 and 54. A major health crisis like the cancer I had and him being downsized from a Bell South job at the same time and then I had a surgery that has only been performed one time. Emergency surgery I almost died. You talk about medical bills. Thanks for hearing me out. I understand and like your video but I just hate that I know people like you are judging me and my husband. But the best we can do is take one step forward a day. Our 19 year old daughter needs braces on her teeth. And we all need glasses. Its one thing after another. But I can tell you even though I probably could get disability I don't. I have continued to work through everything because had too. I sure wish you would contact me. 256-452-8948 I just want to know that I'm heard.
I am a recently subscriber of your work and I hardly keep up covering the older videos. This one I watched twicely because you remind me of one or two things I must adjust immediately... I also sent it to others which may be in the same situation...you may have new subscribers, Patrick! Good job and don't stop at 1 million!
i feel like you’re talking to me
Ima start improving today
Thanks, Pat!! Was on the tread mill when I started watching this. Stayed an extra 30 mins. See you at Big Event!!
"I dont know what it is to big boned but I do know what it is to NOT eat pizza", ROFLMAO!
#thetruthhurts
I like how realistic you are about all these things you prevent. You are so positive and awesome. Even when talking about negative things.
Pat! I want your opinion!! I know a lot of people who have great app ideas but no clue on how to protect their idea and get started. VIDEO IDEA: how to make an app with zero experience and little capital
Agreed. I have had some ideas from time to time that seemed to me to be just what the infomedia world needed, but had no real sense what to do about it. It's like coming up with the best possible alcoholic drink formula and knowing nothing about bars or tending them.
he made a video related topic. everybody got big ideas. learn and become very good at marketing first
realisation is the most important thing so just do it
hello business entrepreneurs if you would like your websites critiqued by a real consumer link the link and hire me
Pat, I'm just starting my business, and your channel has been like a goldmine.
+iheb mejri excellent.
I have made some really strong sales with people that smoke. You have to consider your audience. It is also a good ice breaker.
Get an iqos then, your hands won't smoke
Thank you for #7!! No one would give me feedback on why, but # 7 was why. Thank you!!!!
This is real education. This is why I love UA-cam and the internet, great teachers can tell you the truth, and it's up to you to do what you will with it. Self-education is the best education!
maan that felt brutal. im thankful for the honesty, i can now focus on changing things once i got over myself. this is the reality of success.
I am john and I'm 16 years old and I'm currently in the process of being a business man and i am happy to hear that you're always mentioning my name as it feels like we're talking in real life, I want you to be my mentor and this makes me feels like I have an online mentor.
I send your videos to my entire group of loved ones. You guys make me feel apart of your family. Thank you for inspiration
+Patrick Haun You are part of the VT family.
Your audience goes beyond entrepreneurs and impacts those in many different professions (veterinary student here). Great content Pat and thank you for your time.
Hi there! I am not in sales, but I am overweight and I am working on it. I love people who say the truth without any hesitation. And I respect you for explaining this habit so clearly. Thank you so much for this motivational video.
Hi Pat, I found you're channel a couple of days ago and I am following you. I am from Kuwait. I can sense your confidence and honesty from thousands of kilometers via this channel, or should I say this classroom. Thanks for sharing you're knowledge, keep it up.
Thank you Pat for being up front, honest, & manning-up!
PATRICK UR ABSOLUTELY RIGHT.......most other channels give the "you can do it" speech.............U GIVE SPECIFICS......U GIVE ACTUAL FACTUALS
I discovered your channel yesterday. I can tell you are genuine and "say it like you mean it" I appreciate this video and your other videos i am watching. I can resonate with this video because I work in retail sales and i also have to travel. Even tho i have been doing it for 10+ years, I have a lot to still learn as i also have a side hobby that i would like to turn into a business and this retail job is i think in my opinion are free lessons in selling and building relationships. Thank You
You are really right about all of these issues you've brought about sales people. Very good points. I've said all of these things for 30 years.
My hubby sent this to me and I'm glade he did. Thank you...
Super on point. I started teaching customer service and several of my points were on your list. Makes me feel good. The weight thing hit home. Thank you for including it. As someone just starting out, I've been working on what imagine I want to project. It definitely doesn't include what you said, so off to take a walk! Thanks for always putting out great content.
That's right. Being overweight affects your business. At the beginning of the pandemic I was 480#s. Now I'm 380#s. My energy has improved and increased. Don't get me wrong, I am 6'8.5" but a loss of 100#s makes a difference. Confidence plays a big part in this.
hello Mr. Patrick, I really enjoy the learnings I get through your videos. Although I believe, I already know many of the fundamentals things & ground realities about business/life. But I get to refresh my learnings. You've always been so honest and that is why you get me hooked up with your videos. I really feel the energy you impart through videos. I wish you achieve your expected subscriber base and let more people learn the priceless values. Cheers.
+Lakshay rao thanks.... Stay tuned for a major announcement we'll be making soon.
I love you're talking about things that others do not dare say. I've seen your videos for the last 2 months. You have a happy follows from Denmark
+Christoffer Sørensen I'm good with have follows from Denmark. 😉
❤️❤️❤️ I am an avid follower of Rohn, Brown, Tracey, Robbins etc .. your style and message is so unique. Love it! Thank you!
I like your honesty, because I've got a business dealing with people every day, thanks
You nailed it on every single one of those. My father is a successful entrepreneur. He used to preach to us about some of the same things you mentioned and he was also very blunt about it.
Glad you said these things, they are so important, much appreciated.
"Two Cheesecakes?" OMG over here dying. Love the business etiquette that you are teaching Pat. Lol
Hello Patrick, I watched this over a year ago and took what you said. I can now say that I do not smoke cigarettes anymore, I realized that it's not what I needed to do. I have quit for almost a year now. And do not intend on going back. I am on a quest to become like you and all the other entrepreneurs out there who help people. Thank you for helping me quit smoking cigarettes
You are so true! This video is so needed for all businesses. I hate smokers handling my food or anything else. As you said, not only do you lose my business, but the money you would have earned from my friends and family. I wish my boss taught like you.
Amazing video! Very rightly said, I am going to show other people this video because I cannot say these things to them
thank you sir. powerful points
I enjoy these videos and I enjoy your knowledge you give me. They keep me engaged with authenticity and being straight to the point.