Very informative, I love it when manufacturers engage with their customers and the people, like @NASCompares, whose reviews we trust. Top notch content!
@@meteailesi Thank you! I am a customer too. Our smaller size makes this a lot easier to do because of the far fewer amounts of bureaucracy I have to deal with.
I'm getting the Ugreen DXP8800 Pro from Taobao which comes with the Intel i7 1255u processor instead of the i5 in the Plus. The Pro was not available for backing in the Kickstarter campaign. Can't wait to get my hands on it.
Thanks for the answers. It would be nice if Synology got knocked on its complacent ass so they actually had to innovate. If I was going to get a consumer NAS and keep the stock OS (or flash TrueNAS Scale) it would be a LockerStore, but I’m considering saving my Pennie’s up for a HL15 if I can make room for a rack lmao.
I think the best path for everyone is getting an Intel mini-PC Minisforum MS-01 is the best I’ve found) to host Docker / services so you can do your transcoding on there, then you can just use your NAS / file server as a file server and not have to sacrifice ECC support for transcoding,
For transcoding part, is that possible to give a pcie x1 atleast so we can connect a cheapo a310 etc on there ? I believe Asustor is one of the brand which dont charge pcie /nvme/m2 for premium
Here's my question: If I have a Flashstor 6 Gen 1, would it be possible to take the drives from that, and put them into the new Flashstor Gen 2 without loosing all the data?
@ASUSTOR_YT Is your tech/customer/warranty support run in any way similar to your parent company Asus? If yes, how can you change this to not be better and assure customers you won't charge $200 to fix a cosmetic scratch while ignoring the actual warranty issue?
ASUSTOR is an independent company. ASUS is not our parent company. Our warranty, finances, HR, marketing, logistics, distribution and manufacturing are completely independent. We use the ASUS name under licence and some shares are partially owned by ASUS, but we are a separate company.
@@GroundDwellerStudioS Well since our company is independent as well as our warranty being independent, the ASUS scandal does not affect us. We're a separate company. We're no more similar to ASUS than Gigabyte is.
@@ASUSTOR_YTOkay, hear me out. Let's say Walmart had a similar scandal going on, and I went to say Best Buy and asked them if their practices were the same and their response was "We're not Walmart. What a silly question." that would not be a satisfactory answer would it? And yes yes yes, Asustor is a seperate company. Sure, but it was created by Asus and still has deep ties to Asus and I'm sure if I looked it up Asus/Asustek would have a large number of shares/ownership. Now I'm not here to rag on your company. Can you just tell me and the other commenters if your warrantt/tech/customer support is at all similar to that of Asus?
@@GroundDwellerStudioS I don't know how many times I can say No. The explanations are for those who think we are run by ASUS. I even said No in the video. If Walmart is engaging in dodgy behaviour, I don't immediately assume Best Buy is doing this exact same thing.
Hi! Can you make a video about the specifics of changing the NAS manufacturer? For example, I have an old QNAP TS-410 and I want to buy another one (maybe SYNOLOGY), but can I just move the disks to a new one or do I need to do something?
Hi bud. Unfortunately, you cannot just physically move diskams between the systems (at least, bit between different brands), but you can send data over the network to the new system (with it's own disks) l. Here's a guide I made a while back - ua-cam.com/video/ZnH-ZAxo844/v-deo.htmlsi=8FPvvBaLoIGgkUrf
@@nascompares Thanks a lot! Great guide! However, it turns out that I must use a new NAS with the disks I need (even if I am satisfied with the volume of the current ones) or have another intermediate link in this chain (for example, a PC). It's sad, but you just have to accept it and come to terms with it :)
@@ASUSTOR_YT To expand slightly. A PLX chip will not add more PCI-e speed. It simply acts like a multiplexer that shares some PCI-e lanes among a larger set of PCI-e lanes. The total speed is still limited by the speed of the PCI-e lanes from the processor or chipset that the chip use divided over the PCI-e lanes it delivers. Another thing is that PLX chips aren't all that cheap, or at least they weren't the last time I looked at them. So using PLX with say a Celeron would drive the cost enough that it's probably cheaper to look at other processors with more PCI-e lanes. If you look at motherboards that use PLX chips they are all rather expensive and quite rare. Another thing is that they wanted ECC support for the memory. That meant they had to go either with Intel Xeon or AMD Ryzen processors. Xeon with lots of and fast PCI-e are also rather expensive when compared to Ryzen processors.
Has anyone been aware of the Asus warranty FTC stuffs? ... Trying not to say too much but Gamer's Nexus is probably the best at issuing the warning the correct way.
ECC is used in corporate servers, not consumer PCs or consumer NAS. Never heard anybody ask for it. ECC memory is considerably more expensive than regular ram. Transcoding is something NAS users expect. Biggers processors use more power, unless they have managed to reduce power use, everybody is very focused on power consumption now. Odd direction, but I'm keeping an open mind. I have an ancient Asustor, so I'm always interested to see what they come up with.
@GroundDwellerStudioS it's come down in the UK a bit, but we're like Pavlov's dogs now, conditioned to be very miserly on Watts! In parts of Europe it is more expensive than the UK. In terms of a NAS if it can run some docker images that might be one less mini PC running Proxmox.
My home servers have ECC in them and if you check out say the subreddits for homelabbers and data hoarders or anywhere NAS options (either DIY or off the shelf) get discussed ECC comes up often. A lot of people are excited about the new Epyc 4004 CPU's because it will make ECC much easier to do 'on the cheap' (compared to higher sku Epyc or Xeons) with more pcie lanes than Xeon D. So I'd have to disagree with you, maybe you've never heard anyone ask for it but it comes up all the time. And it's possible to somewhat balance power consumption and features, you just need the right CPU, ryzen and epyc embedded are pretty good options.
Then you haven't been in home server / nas os forums very much. People are always looking for inexpensive ways to get ECC memory in their storage solutions, and not by using a power hungry servers and chips. I personally haven't lost data due to not having ecc in 20 years of IT, but some people are adamant about it. Plus you don't have to use ECC in AMD consumer systems. The cpu is extremely power efficient if you would read about it. More and more people don't even use transcoding or don't realize they don't need it. If it's a big deal, then buy a $100 mini pc that does nothing but transcode but can't do error correction, and leave data on system that can be protected.
If you watched the video you will have heard them state that ASUSStore is a separate company with their own support and RMA organization. So if you are talking about the ASUS debacle that should not be something that effects ASUSStore. I can't say I have had any interaction with ASUSStore and it's been many years since I had to RMA a ASUS product so I can't say anything other than what was said in this video.
@@ASUSTOR_YT l bought and returned two AS6706T units last year because when trying to migrate 22tb of data to it it would crash after 30-60 minutes with no logs to explain what happened. It crashed every single time. Your support was not helpful, ignored my questions, and was so very slow to respond that after a while I just didn't have time or the patience for the frustration any longer when zero progress had been made. It was disappointing because I've owned other asustor units in the past (10 and 4 bay, I still used the 4, I don't have the 10 anymore) that I was happy with, and my plan was hopefully to eventually buy multiple to migrate away from synology.
@@blahorgaslisk7763 thanks for your incorrect assumptions about what I meant on an a video about ASUSTOR. Of course I watched it. Of course I knew YEARS AGO that they aren't actually the same company. Good job with your useless explanation and jerky assumptions.
I'm sold. Both on the product and the company. Any company that will do an unscripted QnA on YT is already great in my book.
Very informative, I love it when manufacturers engage with their customers and the people, like @NASCompares, whose reviews we trust. Top notch content!
All manufacturers should take Asustor as an example in this regard.
Thank you!
@@meteailesi Thank you! I am a customer too. Our smaller size makes this a lot easier to do because of the far fewer amounts of bureaucracy I have to deal with.
Impressive - love to see the transparency by Asustor
I'm getting the Ugreen DXP8800 Pro from Taobao which comes with the Intel i7 1255u processor instead of the i5 in the Plus. The Pro was not available for backing in the Kickstarter campaign. Can't wait to get my hands on it.
Thanks for the answers. It would be nice if Synology got knocked on its complacent ass so they actually had to innovate. If I was going to get a consumer NAS and keep the stock OS (or flash TrueNAS Scale) it would be a LockerStore, but I’m considering saving my Pennie’s up for a HL15 if I can make room for a rack lmao.
No problem. Feel free to ask us questions. We're not locking down our NAS devices so you'll be able to use another OS if you want.
Asustor is probs my favorite nas maker right now. Love their flashstor
I think the best path for everyone is getting an Intel mini-PC Minisforum MS-01 is the best I’ve found) to host Docker / services so you can do your transcoding on there, then you can just use your NAS / file server as a file server and not have to sacrifice ECC support for transcoding,
Great Q&A interview. 👍
Ready to upgrade from g1 12 bay to g2!
More questions answered here!
We can't wait to see the new product. We are waiting to buy Flashstor gen 2 after the reviews
Thank you for your attention and time for customers. What is the expected release date for Flashstor gen2?
@@meteailesi We are working hard to make it great!
@@rael_gc We believe in Q4. But we have to make sure our tweaks work. It can change.
When will the Nimbustor series be updated and will it still be based on Intel (N100 or the like) and support transcoding?
Good interview. Very informative.
So, why does he call it "Wake on Wan" when it's really "Wake on Lan" with magic packet?
For transcoding part, is that possible to give a pcie x1 atleast so we can connect a cheapo a310 etc on there ?
I believe Asustor is one of the brand which dont charge pcie /nvme/m2 for premium
We have USB4, we are working on eGPU support!
@@ASUSTOR_YT That will be awesome !
Here's my question: If I have a Flashstor 6 Gen 1, would it be possible to take the drives from that, and put them into the new Flashstor Gen 2 without loosing all the data?
AIl I want to know is what the maximum volume size is ...but nowhere to be found ....for this or previous version
@ASUSTOR_YT
Is your tech/customer/warranty support run in any way similar to your parent company Asus?
If yes, how can you change this to not be better and assure customers you won't charge $200 to fix a cosmetic scratch while ignoring the actual warranty issue?
ASUSTOR is an independent company. ASUS is not our parent company. Our warranty, finances, HR, marketing, logistics, distribution and manufacturing are completely independent. We use the ASUS name under licence and some shares are partially owned by ASUS, but we are a separate company.
Thanks for the clarification, but can you answer the question about tech support/warranty support? I'm not the only one concerned in the comments.
@@GroundDwellerStudioS Well since our company is independent as well as our warranty being independent, the ASUS scandal does not affect us. We're a separate company. We're no more similar to ASUS than Gigabyte is.
@@ASUSTOR_YTOkay, hear me out. Let's say Walmart had a similar scandal going on, and I went to say Best Buy and asked them if their practices were the same and their response was "We're not Walmart. What a silly question." that would not be a satisfactory answer would it?
And yes yes yes, Asustor is a seperate company. Sure, but it was created by Asus and still has deep ties to Asus and I'm sure if I looked it up Asus/Asustek would have a large number of shares/ownership.
Now I'm not here to rag on your company. Can you just tell me and the other commenters if your warrantt/tech/customer support is at all similar to that of Asus?
@@GroundDwellerStudioS I don't know how many times I can say No. The explanations are for those who think we are run by ASUS. I even said No in the video. If Walmart is engaging in dodgy behaviour, I don't immediately assume Best Buy is doing this exact same thing.
How does this compare to
Ugreen flash nas?
my Qnap HS-264 SSD's are full, can you please hurry up so I can buy this thing please :)
Hi! Can you make a video about the specifics of changing the NAS manufacturer? For example, I have an old QNAP TS-410 and I want to buy another one (maybe SYNOLOGY), but can I just move the disks to a new one or do I need to do something?
Hi bud. Unfortunately, you cannot just physically move diskams between the systems (at least, bit between different brands), but you can send data over the network to the new system (with it's own disks) l. Here's a guide I made a while back - ua-cam.com/video/ZnH-ZAxo844/v-deo.htmlsi=8FPvvBaLoIGgkUrf
@@nascompares Thanks a lot! Great guide! However, it turns out that I must use a new NAS with the disks I need (even if I am satisfied with the volume of the current ones) or have another intermediate link in this chain (for example, a PC). It's sad, but you just have to accept it and come to terms with it :)
Why do you keep saying Ryzon?
Why not integrate a plx chip on the board to manage the extra lanes needed
Hi there. We did. It still doesn't bring extra performance though like independent PCI Express lanes do.
@@ASUSTOR_YT To expand slightly. A PLX chip will not add more PCI-e speed. It simply acts like a multiplexer that shares some PCI-e lanes among a larger set of PCI-e lanes. The total speed is still limited by the speed of the PCI-e lanes from the processor or chipset that the chip use divided over the PCI-e lanes it delivers.
Another thing is that PLX chips aren't all that cheap, or at least they weren't the last time I looked at them. So using PLX with say a Celeron would drive the cost enough that it's probably cheaper to look at other processors with more PCI-e lanes. If you look at motherboards that use PLX chips they are all rather expensive and quite rare.
Another thing is that they wanted ECC support for the memory. That meant they had to go either with Intel Xeon or AMD Ryzen processors. Xeon with lots of and fast PCI-e are also rather expensive when compared to Ryzen processors.
Has anyone been aware of the Asus warranty FTC stuffs? ... Trying not to say too much but Gamer's Nexus is probably the best at issuing the warning the correct way.
He's handsome.
ECC is used in corporate servers, not consumer PCs or consumer NAS. Never heard anybody ask for it. ECC memory is considerably more expensive than regular ram. Transcoding is something NAS users expect. Biggers processors use more power, unless they have managed to reduce power use, everybody is very focused on power consumption now. Odd direction, but I'm keeping an open mind. I have an ancient Asustor, so I'm always interested to see what they come up with.
Isn't electricity is most of Europe super expensive compared to the U.S. and Canada? At least that's the pression I've gotten from TechTubers.
@GroundDwellerStudioS it's come down in the UK a bit, but we're like Pavlov's dogs now, conditioned to be very miserly on Watts! In parts of Europe it is more expensive than the UK. In terms of a NAS if it can run some docker images that might be one less mini PC running Proxmox.
@@JonathanSwiftUK gotcha
My home servers have ECC in them and if you check out say the subreddits for homelabbers and data hoarders or anywhere NAS options (either DIY or off the shelf) get discussed ECC comes up often. A lot of people are excited about the new Epyc 4004 CPU's because it will make ECC much easier to do 'on the cheap' (compared to higher sku Epyc or Xeons) with more pcie lanes than Xeon D. So I'd have to disagree with you, maybe you've never heard anyone ask for it but it comes up all the time. And it's possible to somewhat balance power consumption and features, you just need the right CPU, ryzen and epyc embedded are pretty good options.
Then you haven't been in home server / nas os forums very much. People are always looking for inexpensive ways to get ECC memory in their storage solutions, and not by using a power hungry servers and chips. I personally haven't lost data due to not having ecc in 20 years of IT, but some people are adamant about it. Plus you don't have to use ECC in AMD consumer systems. The cpu is extremely power efficient if you would read about it. More and more people don't even use transcoding or don't realize they don't need it. If it's a big deal, then buy a $100 mini pc that does nothing but transcode but can't do error correction, and leave data on system that can be protected.
Did they fix their incompetent tech support yet? I won't trust them to store and serve a single 1 byte text file.
Hi there. You might have to be more specific. How can we improve?
If you watched the video you will have heard them state that ASUSStore is a separate company with their own support and RMA organization. So if you are talking about the ASUS debacle that should not be something that effects ASUSStore. I can't say I have had any interaction with ASUSStore and it's been many years since I had to RMA a ASUS product so I can't say anything other than what was said in this video.
@@blahorgaslisk7763 I'm talking about my really frustrating and awful experiences with asustor. Thanks for your incorrect assumptions.
@@ASUSTOR_YT l bought and returned two AS6706T units last year because when trying to migrate 22tb of data to it it would crash after 30-60 minutes with no logs to explain what happened. It crashed every single time. Your support was not helpful, ignored my questions, and was so very slow to respond that after a while I just didn't have time or the patience for the frustration any longer when zero progress had been made. It was disappointing because I've owned other asustor units in the past (10 and 4 bay, I still used the 4, I don't have the 10 anymore) that I was happy with, and my plan was hopefully to eventually buy multiple to migrate away from synology.
@@blahorgaslisk7763 thanks for your incorrect assumptions about what I meant on an a video about ASUSTOR. Of course I watched it. Of course I knew YEARS AGO that they aren't actually the same company. Good job with your useless explanation and jerky assumptions.
@ASUSTOR_YT
keep the Idle power uses low please.
That is certainly our goal!