My Discord server: discord.gg/ZkdMtdGmeH Feel free to ask questions if you're confused. There's a tutorial description if you wanna do it that way instead of listening to a 9 minute video. Update: Apparently there's a cap on what you can refund now? People have been saying they've only gotten 5,000. Questions and answers: Can i do this multiple times after the first refund? No. Can i get my account banned / deleted from this? From what I've seen, no. Does it return 100% of your Robux? Yes. Do I have to reply to the first email? No. That is an automatic bot response. You only reply when you get the human response Does this work on Roblox outfits? Yes. I believe it only works on classic clothing, though.
@@funnE_boi Lol that would just break how creators make money then, play the game, splurge on gamepasses, finish the game, leave the game, get refund (It is not creators fault, you bought a gamepass and dont play their game.) How would creators make money lmao. If there was a refund system for gamepasses it should be for games that are DMCA'd or possibly shutdown
@@snazzy7888 I have a few gamepasses and bought items from pokemon games that were taken down T-T would be nice to have the robux back but what can ya do
please note you can only do it ONCE in a LIFETIME!! i've done this to multiple TVL alt accounts i've had however they only accepted the ones with different emails as once again it is 1 time per account. i've realized that it also depends on your IP sometimes as well. they check! so if you're going to do it remember it's one time per anyone.
For all the people saying its a scam, its not. A friend on discord recently told me about this method and I realized I had a crapload of passes on hereos online world. When i refunded them i actuallly didnt lose the passes in game so even if u refund ur heroes passes u keep them ( idk if it does that for other games) i ended up getting 32k robux from it and it only took a day!
Hello. I was on vacation in Portugal for 1 week and I came back to my account being hacked. The hacker has deleted most of my game-passes, please refund them.
Hello. I was on vacation in Portugal for 1 week and I came back to my account being hacked. The hacker has deleted most of my game-passes, please refund them
Lost all hope as soon as you typed in "roblox appeal" Edit: btw it worked for me but I wish I included some more gamepasses since you can only get the refund once
@@ene1s I don't blame you for not trusting it. 99% of people who upload refund stuff on Roblox are click baiters or people desperate for views so they can earn ad revenue.
Keep in mind that this uses up your one-time item roll-back, so if you ever actually get hacked and have your limiteds traded off or gamepasses deleted, you can't get them back.
Guys this 100% works a long time ago I bought a lot of gamepasses from box fruits for around 7k and when I asked for a refund they gave it OVERNIGHT and not only that, they give you extra Robux too. I got 8k instead
I'll try it. I'll delete 4 gamepasses (2 costs 900, 1 costs 500 and the other one 200), from 2 games that i don't play anymore. I'll try to get refund this week, and then, i'll update you guys (I still think it works, and same it not working, i won't really lose something). Edit: DUDE, LET ME BREATH!!! THEY JUST GAVE ME 2899 ROBUX, AND I ASKED FOR IT >>>LITERALLY
@@Displaylifein4k I already got the second message. It says “I'll do my best to address your concern.” and some other things. I already gave them the screenshots, now i'm just waiting.
I did everything 2 days ago and they told me they sent it for further review and wait 48 hrs They just answered rn saying this Thank you for reaching out to Roblox Customer Support. A content deletion is a moderation action performed by moderators when an item or a blurb violates the Roblox Terms of Use. At this time there is no way to get Robux back once you have made a purchase in the avatar shop. In general, we are also not able to offer a refund for items purchased within an experience. Please keep in mind that items that are moderated or removed from access by the creator may not be eligible for a refund. We appreciate your understanding
@iffyforgot after i said my account was compromised and they sent another email sayin they will review the situation and get back to me in 1-10 business days and the day right after they sent the email i got my robux back
@Qzxbak i sent mine in the guy said "We understand that your account was compromised and someone used your account to delete a game pass. You're requesting that we return your Robux. We will help you get your Robux back. To assist you further with this account, we will need to verify ownership. Please verify ownership by following the directions below:" i verified and changed my password and sent the screenshots of the deleted stuff
@iffyforgot i insisted that my acc was compromised and then they said they will reply back in 1-10 business days and i got my robux restored the next day
@@LameBoyLee Okay so I decided to refund 2 items that ofc I didn't like but I did follow your way ofc they was like a offbrand hope and wet which was 1000 and 1500 so now I'm just waiting for my second email
Heyy guys this was super useful I put all my friends on this method today and there all getting their robux I got 6k yesterday I did this on Tuesday took a day in a half I got the Roblox at night around this time but I was scared to delete any other passes because I thought if h deleted them I wouldn’t have the gamepass anymore BUT THAT WASN’T TRUE so I just deleted the other ones and I got 6k when I would’ve got up to 18k if I deleted the other ones😭😭 I regret it so bad bro I really want 18 or 20k now😔 MAKE SURE U DELETE EVERYTHING IF U WANT A LOT OF ROBUX !!!
I just got my second response whitch I think is the human response I deleted everything and screenshot it I was wondering if there was a 3rd response or do I have to wait for a whole day
yo bro the real person said they recommend not to share account info and roblox generally dosn't provide refunds is it supposed to say that cuz im about to lose like 250 dollars if it dont work
Guys If Roblox Support Asks You To Verify Ownership Reply to Them Saying this Hello, Thank you for your response. I confirm that I am the owner of the account (put Username) As mentioned previously, my account was compromised, and Most Of My Gamepasses were deleted. I would appreciate any assistance with recovering or refunding these purchases. Please let me know what specific information or screenshots you need from me to proceed with verifying my account and handling the refund. Thank you for your help. Kind regards, (Your Username)
@@223wan "Roblox does not have a tool to immediately roll back an account. Our restores team will investigate whether any items or Robux are recoverable as a one-time courtesy." so I sent them screenshots of the ones I deleted and I'm waiting for a response.
"Your ticket has been escalated to our Account Restores team for further review. Our team works diligently to research and restore assets taken from compromised accounts, as well as ensure any account caught engaging in account theft is moderated from our site. This process does take time to complete. You can expect to hear back from us in 1-10 business days. Your patience is appreciated!"
bro I sent them screen shots and they keep saying "We have reviewed the screenshot you have provided, however in order to assist you further we request you to provide us with the full screenshot indicating the transaction by marking specifically that includes (date and time) of the transactions that were not authorized by you while your account was compromised." tf do I do
Yeah same for me but i think like you need to mark it yk or soemthing But rn i sent several screenshots of each gamepass because my phone screen is kinda small idk how i would do it so rn im waiting for a response
I did this today checking next few days Edit: I did not get a refund as they said it was out of the timeline Edit 2:I tried it a second time and it worked,thank you very much.
@ I personally just did it and it took them about 8 hours for in total to confirm my identity and it’s not a rollback it’s a restoration of the value of deleted items I’m sending photos now
@ not yet I just sent them all the images of the game-passes totaling around 40k in game-passes let’s see they said it would be a 1 time restoration hopefully I can get it all back
Hey, if I bought a pass in a game and the game is now eliminated, the pass goes as offsale, can i get a refund of it? (or do i only have to screenshot the transaction)
Hello , Thank you for your patience during our review. We have evaluated your claim and are unable to provide you with account restoration as the information provided does not match our records. Sincerely, Account Restoration Specialist what do i do now💀
In my case, the email that I received contains suggestions and articles that can help me, I don't get anything from a verification email, what should I do? Edit: Update, If it worked for me, I already tried it, just be careful to make some mistakes so that it doesn't take as long as it did for me, a tip is to contact support with the same email that you have in your Roblox account for a faster verification.
@droblox9605 I am still in the process, since it takes 8-10 hours to respond to each email, as soon as I finish I will let you know if they refunded me💖
@@buddymalachimabolo6066 they lied then, because roblox will take 30% of your robux either from donations or refunds, unless it got deleted or a low amount then you get it back the same price you bought it.
I did this about 15 or so hours ago and well I'm waiting now but "BUSINESS DAYS" are monday to friday (Saturday/sunday) don't count so you'd be waiting a maximum of 2 weeks. Il'l keep u peep's updated. (Alright so it works, Got 4k back (Took 5 in a half days but yea. worth it)
Took a min due to business days but I finally got my RBX back and I got 13.8K OML I ain’t Neva had this much amount of RBX in my account at once, thank you so much
Hey bro, thank you so much. I got refunded 1k. But i have more gamepasses to get refunded, i did it once to check and make sure. I guess ill try it again in a month with all gamepasses i dont need legit. I hope it works frfr
This isn’t worth doing as it’s not a garuntee’d thing and every single account saying it works has no pfp and some basic auto generated name so I’m gonna say they’re alt accounts don’t listen to this grimey troll roblox will send you a message in your chats for pending robux credit on any item ROBLOX has deleted not yourself
''Grimey troll'' do you think i have enough time to make over 50-100 emails to comment on this video about how it worked? Or maybe, just maybe it's real 😱😱😱😱
@@LameBoyLee I have unironically made 100+ alt emails for a completely different purpose so the chances of someone else having 100+ alt emails just at the ready that they used for free trial subscriptions is certainly possible
Idk what this means or what to reply with it but I sent them my game passes images and they responded with this “Thank you for writing in. Roblox generally does not provide refunds for any items or passes purchased in the Marketplace or within an experience. All purchases in the Marketplace require users to click on a confirmation box as a precaution against making accidental purchases, and most experiences also offer this feature. If the item or experience pass you purchased does not work in the way it was described, please provide us with more details, including a link to the item/pass. If you're unsure how a specific item or experience pass will work, please make sure to carefully read the description on the item/pass detail page or within the experience. If an item or pass is removed from the experience by the creator, a refund may not be possible. We understand this may be inconvenient, and we'll review such cases on an individual basis. Thank you for your understanding and for being a valued Roblox user.” Could someone help me? Because I don’t know what I should reply to them about?
Wait I’m kinda confused what the screenshot does…?? Like you take a photo of your game passes?? Edit: nvm… just got up to the part where you screenshot what actually got deleted
I got one more question, how long does it take to get your rbx back after you sent the screenshots? They responded and said they will try their best to restore taken assets and that I should hear back from them in 1-10 business days
hell nah this is real, they refunded the 1.2k robux(dungeon quest extra item) gamepass, i sent the request this day and got my robux back this day too. thank you so much for this tutorial 🙏 (i will explain what i did 👇)
1st. i screenshoted the transaction of the item 2nd. I deleted the gamepass 3rd. i filled up the roblox support 4th. They request to me i need to reply that i was the one who requested the refund mail and i did 5th. They changed my roblox account password so i need to forget password it to set up the new password 6th. They request the proof of the transaction purchase history so i gave it to them 7th. They refund my robux back and want me to secured more my roblox account.
i deleted before appeal but made sure to take Screenshots first from transaction page then looked at screenshots and deleted the gamepasses then sent the appeal
Update: I've got the human email saying that things can't be removed from accounts without being having confirmation, but they asked for all the details too so I've sent the next email to them asking for the refund, Lets see what happens
Just a question, I have a TON of gamepasses that I don't use, will they get suspicious of this when I actually do send in the request for this? (I have 25 gamepasses I do NOT use btw)
a few questions 1. if i have gamepasses made by me, and they are high value, will it be suspicious to the roblox intern that all my other high value gamepasses were deleted and not my extremely high valued ones that i made 2. if i want to keep some gamepasses that are high value, will it be a hole in the lie and make the intern suspicious why the "hacker" didnt delete some very high value ones, but the small value ones 3. if i changed my email before my first refund attempt, will it still work
They won't get suspicious. I had some game passes left when i did my refund and i wasn't questioned / stopped about it. I kept around 3-5 game passes that costed 300-500 and nothing happened.
@@KeniclesTheEpic So sorry for the late reply. They will ask for your original email and for you to use your original email used. The original being the first email ever used on the account.
@@KeniclesTheEpic if you tried this can you let me know if it worked im skeptical and not sure if these people commenting saying that it worked are real people
So essentially it didn’t work for me, I’ve lost hundreds of dollars, basically, they just send me “information how not to get hacked” or some bulkshit, don’t do this tutorial I would NOT recommend, in all honesty.
I did the steps and am waiting for reply I hope this works 😭🙏 I'll update you guys Edit: After many updates, yes it works! Check my replies on how I did it
@@SpadesPlayz They contacted me saying that they need to confirm ownership by resetting the password so I did that and replied to them. The last email was 11 hours ago btw
Update: I submitted another form since they haven't replied in hours. But the new email is different from the last one since they only need confirmation by replying to their email just like it said in the video
Update: My customer support replies so fast, after replying for confirmation he emailed me for the transaction so I send a screenshot of my deleted gamepasses. Shortly he replied saying that It will take 1-10 business days for restoration.. I hope this will work fr
If the price is changed, it still gives the original price of what you bought it for. Say if you bought a top for 100 and the price changed to 10,000, you would only get 100.
Yo mine says "Unfortunately, we don't have enough information to verify ownership of this account. Without verification, we are unable to assist further with your request." But my account is already verified
I have a question, would this work for something in game that isn’t necessarily a gamepass? For example, a one-time purchase of a currency in a game or smtn like that? What is really want to get rid of is a 2400 robux purchase in one game but it does not appear as a gamepass unfortunately.
did this, got the human email, sent them the screenshots, fingers crossed this actually works, i’ll let y’all know. Update: They sent me another email saying they will send it to another team for review, so we’ll see. Update 2: been a few hours and i got the robux.
@@pdoca about three hours for me, but it could take up to 10 days. It took them 50 minutes after the initial email telling me they’d be reviewing it to send me my robux. I also said something along the lines of “my account got hacked and I lost all my gamepasses” in a more believable way, they’ll log you out so remember your password
@@Shrzxk idk i did 5k, some people got upwards of 32k, depends really, if you get anything less it means you either put in one-time things (ingame currency purchases) or the item’s changed price.
I’m not sure if it just doesn’t work for some people, or something like that, but it kinda irritates me that you downloaded a program to take a screenshot when the hotkey “windows + shift + s” does the same thing.
Will it work for the original heroes online world gamepasses? I bough the 800 scarlet witch back in heroes beta 2.0 and then the game was deleted. technically i still own the character in the new heroes online world game so idk if i can refund it or not.
Note: This will NOT work if you've ever done this before or had a rollback on your account, I've actually been hacked before and tried doing this and they refused to reimburse me since I've had things reversed on my account.
Unfortunately told me this Unfortunately, we don't have enough information to verify ownership of this account. Without verification, we are unable to assist further with your request.
Yess your suppose to get an email saying the restoration team is investigating and that this process will take 1-10 business days. Atleast that’s what I got after my screenshoot email
@@LameBoyLeeso wait let me get this straight. If you have multiple accounts with one email and you try to refund robux on any one of them it won’t work the first time?
will this work for things that are one time purchases? (purchases that are not listed as a gamepass on the game's page, such as in game currency purchases) examples: flee the facility: decrease beast chances epic minigames: minigame choice royale high: purchase 400 diamonds
@@LameBoyLee Wait, actually my Main question was that "Do I submit it after filling out all the Required Question?" or do I wait a day or more then submit it? Sorry if you got confused, my English isn't the best...
@@LameBoyLee Oh Okay Thxs! And 1 last question, Abt the email thing. Do I have to upload 2 different photos, about 1 being the "Gamepass" That has been deleted and other BEING the Transection? The transaction photos are the ones we need to proof right?
@@chillingisme it took around 6 days since the initial support form sent to me getting the robux, first they say they will forward you to some team then next email should be the robux back
@@zaee.. once its not registered in your account the script in-game cant detect your ownership via playerid if it has the itemid, so no, it does not keep it.
its a shame that theres a 5k robux cap now, i wouldve gotten refunded 48k robux but this dude elisio wouldnt refund me TWICE and took like 1 week each to respond but its better than nothing
My Discord server: discord.gg/ZkdMtdGmeH
Feel free to ask questions if you're confused. There's a tutorial description if you wanna do it that way instead of listening to a 9 minute video.
Update: Apparently there's a cap on what you can refund now? People have been saying they've only gotten 5,000.
Questions and answers:
Can i do this multiple times after the first refund? No.
Can i get my account banned / deleted from this? From what I've seen, no.
Does it return 100% of your Robux? Yes.
Do I have to reply to the first email? No. That is an automatic bot response. You only reply when you get the human response
Does this work on Roblox outfits? Yes. I believe it only works on classic clothing, though.
Hello can i use a phone to do this?
and can i also give the person 2 pictures or only one?
So i delete my gamepass i want to refund
can i take more then 3 screenshots?
@@Loke_noke Yes
This isnt really asking for a refund and more like lying about being hacked, Roblox should make a dedicated page to refund items though
You're right in a way, I just call it a refund to simple it down.
Fr. Not being able to get a refund for gamepasses you no longer use is a real bummer
@@funnE_boi Lol that would just break how creators make money then, play the game, splurge on gamepasses, finish the game, leave the game, get refund
(It is not creators fault, you bought a gamepass and dont play their game.)
How would creators make money lmao. If there was a refund system for gamepasses it should be for games that are DMCA'd or possibly shutdown
@@SimpTooth tbh getting refunds from dmca game passes would be cool
@@snazzy7888 I have a few gamepasses and bought items from pokemon games that were taken down T-T would be nice to have the robux back but what can ya do
please note you can only do it ONCE in a LIFETIME!!
i've done this to multiple TVL alt accounts i've had however they only accepted the ones with different emails as once again it is 1 time per account. i've realized that it also depends on your IP sometimes as well. they check! so if you're going to do it remember it's one time per anyone.
Did I still do it again using different Gmail?
They will also only give you up to 5k. So just deleted what’s worth that amount
three letter: V.P.N
For all the people saying its a scam, its not. A friend on discord recently told me about this method and I realized I had a crapload of passes on hereos online world. When i refunded them i actuallly didnt lose the passes in game so even if u refund ur heroes passes u keep them ( idk if it does that for other games) i ended up getting 32k robux from it and it only took a day!
be careful! i heard that u can get only 10k
@@vitor2828 I got 17,483 from my first refund
wait it works for some the games i tried so far (edit : most) (edit 2: nvm only some games (2/6 for me))
@@vitor2828 not true?? i legit got 32k??
@@LameBoyLeeis it only a week or forever ago gamepass
Hello. I was on vacation in Portugal for 1 week and I came back to my account being hacked. The hacker has deleted most of my game-passes, please refund them.
Is this to what to say? I haven't watched the video yet
Hello. I was on vacation in Portugal for 1 week and I came back to my account being hacked. The hacker has deleted most of my game-passes, please refund them
the way i just deleted a 100k game pass that i never even used
sad part they dont refund 100k gmaepasses, i think.
The hell did u buy for 100k robux wth
I'm going to guess the price was changed to 100k, in that case, you won't get the 100k.
@@LameBoyLee There was a gamepass in the game called KAT that was removed and changed to 100k
@@zolx392Lmao i was about to try that shit 😭🙏
crazy how i instantly started deleting gamepasses and didn't hear the report part 😭
Lol
Gg
Can’t believe it actually worked! I was a bit skeptical at first but thank you so much.
Cap
@ no I’m being so honest right now. It might take a couple days but I actually worked
Lost all hope as soon as you typed in "roblox appeal"
Edit: btw it worked for me but I wish I included some more gamepasses since you can only get the refund once
Why's that?
it works, i got 1.2k refunded from it and probably couldve gotten more if i trusted the video
@@ene1s I don't blame you for not trusting it. 99% of people who upload refund stuff on Roblox are click baiters or people desperate for views so they can earn ad revenue.
@@LameBoyLeebecause Roblox support literally always declines every single thing because it’s filled with bumbling idiots
@@Chur_Bum13 fr ive tried this like 4 years ago it just never seems to work everytime i try
Keep in mind that this uses up your one-time item roll-back, so if you ever actually get hacked and have your limiteds traded off or gamepasses deleted, you can't get them back.
wait fr?
@@halfbakon yuh I remember this
Can I do this if I’ve done it in the past but never confirmed it and didn’t get the robux
Those who used to play bgs and bought so many game passes just for the game to die.
FR
me..
Hope this works for all Perm dragon users from Blox Fruits, they all got scanmed
Heard about that. Apparently the game didn't update for 1+ year just to release a scam.
Guys this 100% works a long time ago I bought a lot of gamepasses from box fruits for around 7k and when I asked for a refund they gave it OVERNIGHT and not only that, they give you extra Robux too. I got 8k instead
YEAAH THEY ROUND IT UP, INSTEAD PF GETTING 8K I GOT 9K
@@desirdesir9958yeah it worked got 80k(79k), and nice lain pfp
@@univrsoulv2 daaang 80k 💀
THANK U SO MUCH IM TELLING ALL MY FRIENDS ABOUT U !
wait, did it actually work? im abt to do it right now!
Does this really woro
AYOOOOO, ANOTHER MADE IN ABYSS FAN
@@HeyHeyyyy1123slayIt actually works I got my 3 game passes refunded
Best video of the year now I can refund my Blox Fruits game passes tysm
Did it work
Ty! I also love ur pfp! Big fan!
Ofcc and tyy
I'll try it.
I'll delete 4 gamepasses (2 costs 900, 1 costs 500 and the other one 200), from 2 games that i don't play anymore.
I'll try to get refund this week, and then, i'll update you guys (I still think it works, and same it not working, i won't really lose something).
Edit: DUDE, LET ME BREATH!!! THEY JUST GAVE ME 2899 ROBUX, AND I ASKED FOR IT >>>LITERALLY
Hows the going
@@Displaylifein4k I already got the second message.
It says “I'll do my best to address your concern.” and some other things.
I already gave them the screenshots, now i'm just waiting.
@@droblox9605I thought you said you already got it back
what did u exactly say to them if you remember?
@@droblox9605 Pretty sure it's one per account, so idk how you got it
I did everything 2 days ago and they told me they sent it for further review and wait 48 hrs
They just answered rn saying this
Thank you for reaching out to Roblox Customer Support.
A content deletion is a moderation action performed by moderators when an item or a blurb violates the Roblox Terms of Use.
At this time there is no way to get Robux back once you have made a purchase in the avatar shop. In general, we are also not able to offer a refund for items purchased within an experience.
Please keep in mind that items that are moderated or removed from access by the creator may not be eligible for a refund.
We appreciate your understanding
updates?
@iffyforgot after i said my account was compromised and they sent another email sayin they will review the situation and get back to me in 1-10 business days and the day right after they sent the email i got my robux back
He probably refunded stuff that was on a deleted game which is the reason why it didn’t work
@Qzxbak i sent mine in the guy said "We understand that your account was compromised and someone used your account to delete a game pass. You're requesting that we return your Robux. We will help you get your Robux back.
To assist you further with this account, we will need to verify ownership. Please verify ownership by following the directions below:" i verified and changed my password and sent the screenshots of the deleted stuff
@iffyforgot i insisted that my acc was compromised and then they said they will reply back in 1-10 business days and i got my robux restored the next day
To take a screenshot on pc is Press the windows and prtscr button at the same time
If they added it like the refund for cloths i got 111 robux that would be easier
Real
@@LameBoyLee Okay so I decided to refund 2 items that ofc I didn't like but I did follow your way ofc they was like a offbrand hope and wet which was 1000 and 1500 so now I'm just waiting for my second email
@@Jaesaenodid it work?
It worked, did all the steps and got the 5k refund in less than 12h
Heyy guys this was super useful I put all my friends on this method today and there all getting their robux I got 6k yesterday I did this on Tuesday took a day in a half I got the Roblox at night around this time but I was scared to delete any other passes because I thought if h deleted them I wouldn’t have the gamepass anymore BUT THAT WASN’T TRUE so I just deleted the other ones and I got 6k when I would’ve got up to 18k if I deleted the other ones😭😭 I regret it so bad bro I really want 18 or 20k now😔 MAKE SURE U DELETE EVERYTHING IF U WANT A LOT OF ROBUX !!!
I just got my second response whitch I think is the human response I deleted everything and screenshot it I was wondering if there was a 3rd response or do I have to wait for a whole day
the way this sounds like a big scam 😭
@@desirdesir9958nah fr 😭 I want to do it but I’m afraid Roblox support will be like “nah you ain’t getting nun back”
yeah but now if ur account ever gets hacked you won't be able to get anything back
Thank you very much bro, I thought it was fake but I tried and they gave me back the robux
yo bro the real person said they recommend not to share account info and roblox generally dosn't provide refunds is it supposed to say that cuz im about to lose like 250 dollars if it dont work
Some people have gotten this before, all they had to do was send another support form appeal, try that.
@@LameBoyLee alr bro hopefully that works
@@WoogaGamingg did it work bro?
@@WoogaGaminggany updates
@@WoogaGamingg update us zawg
You gained a subscriber!
wait in aaa r they adding all of the witches from aaa like rio and also will they add wiccan?
They are adding everyone from AAA.
@@LameBoyLee ok tyy u help a lot with stuff!!
@@reylol1123 Ofcc
there is already sneak peeks of both of them
Guys If Roblox Support Asks You To Verify Ownership Reply to Them Saying this
Hello,
Thank you for your response.
I confirm that I am the owner of the account (put Username) As mentioned previously, my account was compromised, and Most Of My Gamepasses were deleted. I would appreciate any assistance with recovering or refunding these purchases.
Please let me know what specific information or screenshots you need from me to proceed with verifying my account and handling the refund.
Thank you for your help.
Kind regards,
(Your Username)
Alr ty
they should automatically give a refund for all the clothes they keep deleting out my inventory i lost so many accessories and clothes
You've ever checked your messages on roblox? they usually send one saying "this item was removed bla bla" and usually give ur robux back
they do..
They do.
Congratulations for your most viral video on this channel
Tyyy
@LameBoyLee ay can we delete multiple gamepasses in 1 message?
@@dekatjibrother3915 you can as I done this 1 year ago when I got hacked or whatever but you can do multiple
@@dekatjibrother3915yes
I deleted a ton of game passes on games I don't even play, I'll keep you guys updated !!
edit> check replies for updates.
what happened
@@223wantakes longer then that to refund
@@223wan "Roblox does not have a tool to immediately roll back an account. Our restores team will investigate whether any items or Robux are recoverable as a one-time courtesy." so I sent them screenshots of the ones I deleted and I'm waiting for a response.
Yeah I got that to
"Your ticket has been escalated to our Account Restores team for further review. Our team works diligently to research and restore assets taken from compromised accounts, as well as ensure any account caught engaging in account theft is moderated from our site. This process does take time to complete. You can expect to hear back from us in 1-10 business days. Your patience is appreciated!"
yoo this worked i got 5k robux u the goat twin
How long did it take?
I got 9,700 robux refunded. Youre the goat for showing me this finess
how long does it take to refund
@Iestynn it took me about 4 days. But it said it could take 1-10 business days
how many gamepasses did u delete?
@Suiiro 30ish
I don't know how to thank you, I had actually been hacked and lost my robux, but thanks to you I got them back, thank you very much
bro I sent them screen shots and they keep saying "We have reviewed the screenshot you have provided, however in order to assist you further we request you to provide us with the full screenshot indicating the transaction by marking specifically that includes (date and time) of the transactions that were not authorized by you while your account was compromised." tf do I do
Screenshotting them on the transactions page helped me
Yeah same for me but i think like you need to mark it yk or soemthing
But rn i sent several screenshots of each gamepass because my phone screen is kinda small idk how i would do it so rn im waiting for a response
Edit the photo and circle the thing u want refunded
I did this today checking next few days
Edit: I did not get a refund as they said it was out of the timeline
Edit 2:I tried it a second time and it worked,thank you very much.
did it work
Just did mine 18k worth of gmapasses wish me luck will keep you guys updated!!
@@devontheshoota any updates
Any update?
@ I personally just did it and it took them about 8 hours for in total to confirm my identity and it’s not a rollback it’s a restoration of the value of deleted items I’m sending photos now
@@Yushimo2xdid you get your money back and if so how many gampasses did you delete
@ not yet I just sent them all the images of the game-passes totaling around 40k in game-passes let’s see they said it would be a 1 time restoration hopefully I can get it all back
I had to talk to 4 moderators. It worked.
What was the process like?
Hey, if I bought a pass in a game and the game is now eliminated, the pass goes as offsale, can i get a refund of it? (or do i only have to screenshot the transaction)
Hello ,
Thank you for your patience during our review. We have evaluated your claim and are unable to provide you with account restoration as the information provided does not match our records.
Sincerely,
Account Restoration Specialist
what do i do now💀
In my case, the email that I received contains suggestions and articles that can help me, I don't get anything from a verification email, what should I do?
Edit: Update, If it worked for me, I already tried it, just be careful to make some mistakes so that it doesn't take as long as it did for me, a tip is to contact support with the same email that you have in your Roblox account for a faster verification.
You need to wait for a human response.
@LameBoyLee Thank goodness, I was already worrying about having done it wrong, I guess it would arrive in a couple of hours.
@@jhosualDid it work??
Update us please!@@jhosual
@droblox9605 I am still in the process, since it takes 8-10 hours to respond to each email, as soon as I finish I will let you know if they refunded me💖
I like your voice and roblox videos soo you get a subscriber
Tysm!!
☠️
does it refund for the price you paid for the gamepass or for the current price of the gamepass?
Price you paid and minus 30%
@@anguished0really? I just saw someone say you get more
@@buddymalachimabolo6066 they lied then, because roblox will take 30% of your robux either from donations or refunds, unless it got deleted or a low amount then you get it back the same price you bought it.
@@buddymalachimabolo6066they basically round it up
I did this about 15 or so hours ago and well I'm waiting now but "BUSINESS DAYS" are monday to friday (Saturday/sunday) don't count so you'd be waiting a maximum of 2 weeks.
Il'l keep u peep's updated. (Alright so it works, Got 4k back (Took 5 in a half days but yea. worth it)
Took a min due to business days but I finally got my RBX back and I got 13.8K OML I ain’t Neva had this much amount of RBX in my account at once, thank you so much
How many days?
did you get the 1-10 business days?
@@chillingismeyes
@@2xBJ friday to monday u can be expectin' it, saturday / sunday wont count so about 2 weeks
Hey bro, thank you so much. I got refunded 1k. But i have more gamepasses to get refunded, i did it once to check and make sure. I guess ill try it again in a month with all gamepasses i dont need legit. I hope it works frfr
You can only do it once per account
Ur supposed to throw all of the game passes you want refunded into one big message when they ask u to send you can't do it again so good luck
This isn’t worth doing as it’s not a garuntee’d thing and every single account saying it works has no pfp and some basic auto generated name so I’m gonna say they’re alt accounts don’t listen to this grimey troll roblox will send you a message in your chats for pending robux credit on any item ROBLOX has deleted not yourself
It works dude I literally got a roblox employee telling me to send the screenshots you just believe everything is fake
does work doe
''Grimey troll'' do you think i have enough time to make over 50-100 emails to comment on this video about how it worked? Or maybe, just maybe it's real 😱😱😱😱
It literally works
@@LameBoyLee I have unironically made 100+ alt emails for a completely different purpose so the chances of someone else having 100+ alt emails just at the ready that they used for free trial subscriptions is certainly possible
Idk what this means or what to reply with it but I sent them my game passes images and they responded with this
“Thank you for writing in.
Roblox generally does not provide refunds for any items or passes purchased in the Marketplace or within an experience.
All purchases in the Marketplace require users to click on a confirmation box as a precaution against making accidental purchases, and most experiences also offer this feature.
If the item or experience pass you purchased does not work in the way it was described, please provide us with more details, including a link to the item/pass. If you're unsure how a specific item or experience pass will work, please make sure to carefully read the description on the item/pass detail page or within the experience. If an item or pass is removed from the experience by the creator, a refund may not be possible. We understand this may be inconvenient, and we'll review such cases on an individual basis.
Thank you for your understanding and for being a valued Roblox user.”
Could someone help me? Because I don’t know what I should reply to them about?
just make a new ticket and do the same thing.
Updates?
Wait I’m kinda confused what the screenshot does…?? Like you take a photo of your game passes??
Edit: nvm… just got up to the part where you screenshot what actually got deleted
can you buy a gamepass that your alt owns and you refund it so you get double basically?
OMG I LOVE YOU SO MUCH I GOT 3,000 ROBUX BACK TYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY YOU EARNED A SUB!
Congrats and enjoy!!
I got one more question, how long does it take to get your rbx back after you sent the screenshots? They responded and said they will try their best to restore taken assets and that I should hear back from them in 1-10 business days
said the same to me 35 mins ago
Its random js hope u get it early
@ oh alr and also would they tell me and then give the rbx or give it to me randomly?
@@i24kay.xdid u get it yet
did u get it
hell nah this is real, they refunded the 1.2k robux(dungeon quest extra item) gamepass, i sent the request this day and got my robux back this day too. thank you so much for this tutorial 🙏
(i will explain what i did 👇)
1st. i screenshoted the transaction of the item
2nd. I deleted the gamepass
3rd. i filled up the roblox support
4th. They request to me i need to reply that i was the one who requested the refund mail and i did
5th. They changed my roblox account password so i need to forget password it to set up the new password
6th. They request the proof of the transaction purchase history so i gave it to them
7th. They refund my robux back and want me to secured more my roblox account.
@@reydmln the roblox support still not answering my emails, should i send a new appeal?
@@nine8163no just wait for them to send u a email saying they refunded ur items back. It took me at least a week to get 2,100 robux
@@nine8163 just wait it
oh thats why i was logged out and had to change my password,but i'm still on the bot message so how long do i wait before human response?
submitted the request before deleting the gamepasses and now they aint emailing me nothing, am I cooked?? 😭
Why would you submit a request about deleted passes if u haven't deleted them 😭😭 You should be fine, though
I'm so confused what's the difference between doing a regular screenshot and using lightshot?
Because, with a regular screenshot it captures all of your screen. It's easier for Roblox staff to read close up / singular screenshots
@@LameBoyLee Then use Windows own tool the snipping tool
@@LameBoyLee snipping tool??
@@Hellgoist That takes 3 keys to use if I'm correct. Lightshot is a 1 key enabler which i find easier.
@@LameBoyLee Fair
Hey I don’t wanna mess it up should I delete the game pass then send my appeal or send appeal and then delete game passes
i deleted before appeal but made sure to take Screenshots first from transaction page then looked at screenshots and deleted the gamepasses then sent the appeal
ain gon lie lowk thought you was cappin but I got like 2k in a day or so ty twin
Nppp
Wouldnt it be suspicious to take a screenshot before deleting or do they just not care
I did the process, I've got the bot email
I'll keep you guys updated on the process just keep replying here so I dont forget.
Update: I've got the human email saying that things can't be removed from accounts without being having confirmation, but they asked for all the details too so I've sent the next email to them asking for the refund, Lets see what happens
@@k0ofy-K.O. thank you for the update
@@k0ofy-K.O.did it work?
They haven't replied to my latest email with the evidence. But I'll keep you all posted still
@@k0ofy-K.O.dam
Is the max 5k? Should i wait for them to remove the cap
they aint gonna remove it, they will prob make it lower so u might just do it now.
Just a question, I have a TON of gamepasses that I don't use, will they get suspicious of this when I actually do send in the request for this? (I have 25 gamepasses I do NOT use btw)
I refunded 21, so i don't see why you couldn't do 25.
@@LameBoyLee about to refund more than 30 😭
@@minhaperspectiva-b6cI sent more then 100 I might be cooked ngl😭
@@dhiffhkbro finna be a millionaire 😭
I sent 34 that added up to 15k so its either i become hella rich or im quitting roblox 🤷♂️
They should be on games that got shut down like runker 51
u can also use windows + shift + s to screenshot
My brain goes into the trash can when having to hold down multiple stuff ngl 😭😭
@@LameBoyLee LOL
@@LameBoyLee just need to press print
YALL I DID IT ON TUESDAY AND IT REFUNDED ME ON SUNDAY 34K ROBUX THIS ACTUALLY WORKS IT WAS WORTH THE WAIT THANK YOU SO MUCH ILY
Do they sent email to reminded you that they have refunded the game passes/items?
@@rip_chad1755yes they sent me an email saying that they refunded me robux
how long did it take for them to reply after you sent the screenshots?
@@JazzYolo111
I didnt got replied when i replied to the second email
@@airfryerphilco4litrosfrita933you gotta wait a few days
Guys as someone who actually got hacked and got my robux taken away, I can confirm roblox support can give back the robux if you give enough evidence
What evidence do they ask for
What if i was just honest and said i wanted a refund for no longer playing this experience
If that was an option I wouldn't of pretended to get hacked.
@ alr ty for this imma try it
a few questions
1. if i have gamepasses made by me, and they are high value, will it be suspicious to the roblox intern that all my other high value gamepasses were deleted and not my extremely high valued ones that i made
2. if i want to keep some gamepasses that are high value, will it be a hole in the lie and make the intern suspicious why the "hacker" didnt delete some very high value ones, but the small value ones
3. if i changed my email before my first refund attempt, will it still work
They won't get suspicious. I had some game passes left when i did my refund and i wasn't questioned / stopped about it. I kept around 3-5 game passes that costed 300-500 and nothing happened.
@@LameBoyLee alright thanks, but what if i have changed my email in the past, will that stop the method from working even if i havent done it before
@@KeniclesTheEpic So sorry for the late reply. They will ask for your original email and for you to use your original email used. The original being the first email ever used on the account.
@@LameBoyLee alright thank you
@@KeniclesTheEpic if you tried this can you let me know if it worked im skeptical and not sure if these people commenting saying that it worked are real people
For some reason they didn't give me the full robux they only gave me 5k out of the 16k
This works like a charm I just got 9k robux from this thanks
So essentially it didn’t work for me, I’ve lost hundreds of dollars, basically, they just send me “information how not to get hacked” or some bulkshit, don’t do this tutorial I would NOT recommend, in all honesty.
Did you try to redo it at least? There's no harm in trying again unless you've tried.
@ hm I can try, I shouldn’t try to jump to conclusions I’ll retry again, illl keep yall updated.
@ and you mean try as in email, or support form)
@@shadowbankai3672 support
@@shadowbankai3672 update?
I did the steps and am waiting for reply I hope this works 😭🙏 I'll update you guys
Edit: After many updates, yes it works! Check my replies on how I did it
Update
@@SpadesPlayz They contacted me saying that they need to confirm ownership by resetting the password so I did that and replied to them. The last email was 11 hours ago btw
Update: I submitted another form since they haven't replied in hours. But the new email is different from the last one since they only need confirmation by replying to their email just like it said in the video
Update: My customer support replies so fast, after replying for confirmation he emailed me for the transaction so I send a screenshot of my deleted gamepasses. Shortly he replied saying that It will take 1-10 business days for restoration.. I hope this will work fr
@@saladmayhem2264 you send the screenshot of gamepass before u deleted it or after u deleted it
It actually worked lmao. But yeah I’m pretty sure it just caps out at 5k
What if i own a gamepass that cost 30,000 but i never had that much to begin with? Maybe the person changed the price since i bought it
If the price is changed, it still gives the original price of what you bought it for. Say if you bought a top for 100 and the price changed to 10,000, you would only get 100.
@@LameBoyLee oh alr i saw a few gamepass priced at 30,000 and even 20,000 and i dont know what it original costed
@@djn2872 You can check your purchases and see the original price that you bought them for.
@@LameBoyLee Oh, that's sad, i bought a gamepass that changed to 500, but the original price was 200. Then it means that i'll get just 200 right?
@@droblox9605 yes
Yo mine says "Unfortunately, we don't have enough information to verify ownership of this account. Without verification, we are unable to assist further with your request." But my account is already verified
can you do this on multiple accounts as long as they're different emails?
Yes. Swapping the emails don't work, though.
Is there a time limit for the appeal, like how long since you bought the gamepass in which they would accept the appeal
I did it and I’m not getting my robux back
What did you do exactly?
@@LameBoyLee “Robux from gamepasses is not refundable” - Roblox
@@노바-커밍스 That's why you have to lie abt being hacked otherwise it won't work.
@@LameBoyLee either way it’ll say that mistook purchases or hacked purchases aren't refundable
@@노바-커밍스nah I just got refunded 14k
thank you so much this was very helpful
just refund 10K worth of robux ill keep you guys updated to see if it works
Update?
Any updates
UPDATE i received the email im still waiting for the email that wants the proof
Update?
@@Zenxit007 update?
I have a question, would this work for something in game that isn’t necessarily a gamepass? For example, a one-time purchase of a currency in a game or smtn like that? What is really want to get rid of is a 2400 robux purchase in one game but it does not appear as a gamepass unfortunately.
did this, got the human email, sent them the screenshots, fingers crossed this actually works, i’ll let y’all know.
Update: They sent me another email saying they will send it to another team for review, so we’ll see.
Update 2: been a few hours and i got the robux.
Hey, how long did it take exactly?
@@pdoca about three hours for me, but it could take up to 10 days.
It took them 50 minutes after the initial email telling me they’d be reviewing it to send me my robux. I also said something along the lines of “my account got hacked and I lost all my gamepasses” in a more believable way, they’ll log you out so remember your password
@@死宙 Is there a max amount of robux cause ive just done 100K 😭
@@Shrzxkdid you get the 100k
@@Shrzxk idk i did 5k, some people got upwards of 32k, depends really, if you get anything less it means you either put in one-time things (ingame currency purchases) or the item’s changed price.
I’m not sure if it just doesn’t work for some people, or something like that, but it kinda irritates me that you downloaded a program to take a screenshot when the hotkey “windows + shift + s” does the same thing.
Will it work for the original heroes online world gamepasses? I bough the 800 scarlet witch back in heroes beta 2.0 and then the game was deleted. technically i still own the character in the new heroes online world game so idk if i can refund it or not.
If it lets you delete the game pass, then yes.
@LameBoyLee It's already deleted and I have a screenshot of my transaction history with the game pass there and it's original price.
@@KaterinaDubois then just show them that and show them its gone.
Every time I do it it gives me the 1-10 business days
just wait dude, it took me like 3 days until I got the refund
i did this and roblox hasnt responded in a day after the 2nd email andi confirmed them it was me twice.
update?
@@mulreal5985 got 2.5 k back
Note: This will NOT work if you've ever done this before or had a rollback on your account, I've actually been hacked before and tried doing this and they refused to reimburse me since I've had things reversed on my account.
Trying this for the first time ever. (Daily Updates)
Reply so I can remember
Unfortunately told me this
Unfortunately, we don't have enough information to verify ownership of this account. Without verification, we are unable to assist further with your request.
Were you suppose to get any email after u send the screenshot? Bcs I haven't receive any yet
Yess your suppose to get an email saying the restoration team is investigating and that this process will take 1-10 business days. Atleast that’s what I got after my screenshoot email
wait so will it work if you have accounts with the same email
No
@@LameBoyLeewhat if I go to the accounts with the email and change them to something else
@@LameBoyLeeso wait let me get this straight. If you have multiple accounts with one email and you try to refund robux on any one of them it won’t work the first time?
will this work for things that are one time purchases? (purchases that are not listed as a gamepass on the game's page, such as in game currency purchases)
examples:
flee the facility: decrease beast chances
epic minigames: minigame choice
royale high: purchase 400 diamonds
Unfortunately no roblox only allows you to delete game passes, not one-time products, so you can't refund it
@touhouu ah I see thank you
This actually works I thought it was fake but I just got mines refunded!! y'all it works fr!!
Im refunding 20,713 worth of gamepasses, ill give you guys updates and see if it works
Just got the human response, i responded with the gamepasses i deleted, lets see if it works
@@trxpstars keep us updated
@@metalferret5641i will
Hope it work for you gang
@@trxpstars 20k is cray work,keep us updated
Do I have to wait a day or more before supporting an Appeal-Form?
Or I can just submit it now and wait till I get my robucs back?
It's a long process, typically 1-2 days. The last email (response about the robux refund) is usually the longest part
@@LameBoyLee Wait, actually my Main question was that "Do I submit it after filling out all the Required Question?" or do I wait a day or more then submit it? Sorry if you got confused, my English isn't the best...
@@FunnaTickleU Yes, you can submit it after filling out the questions.
@@LameBoyLee Oh Okay Thxs! And 1 last question, Abt the email thing. Do I have to upload 2 different photos, about 1 being the "Gamepass" That has been deleted and other BEING the Transection? The transaction photos are the ones we need to proof right?
@@FunnaTickleU All you need to do is send the game passes that were deleted.
Thanks dude I just got 18k robux back from this 😭
how long did it take
@Jahadzhi how long did it take
@@chillingisme it took around 6 days since the initial support form sent to me getting the robux, first they say they will forward you to some team then next email should be the robux back
@@2xBJ 6 days
@@Jahadzhi alright they said the same thing sending me to the restore team so ig i’ll just wait thanks
HOLY SHIT YOU WERENT LYING I GOT 10K AFTER REFUNDING ALL MY GAMEPASS YOU DEVSERVE A SUB
Guys it still works but the cap is now 5000 robux so watch out 🎉
yes
Do I lose my gamepass?
@@erenyeager9768 no you still keep them even if you deleted
@@zaee.. once its not registered in your account the script in-game cant detect your ownership via playerid if it has the itemid, so no, it does not keep it.
@@hecumarine2065 idk cuz I deleted all my character pack game passes in aba and I still have it ingame so
Yes, i was following you step by step
anyone else cant get transactions past 2023?
It work for every country??
Yes. It doesn't matter where you're from, it will still work.
its a shame that theres a 5k robux cap now, i wouldve gotten refunded 48k robux but this dude elisio wouldnt refund me TWICE and took like 1 week each to respond but its better than nothing
Hey so I did it second time and it didn’t work and that was like 5 months ago but the first time it works so do NOT try it 2 times 😅
yeaah bc ppl would abuse it