Helpful tip for those stuck on the first step of locking the front and back into the base. I got a rubber mallet and lubricant spray (WD-40 also works) from Walmart. Hit each peg and hole with the spray. Have someone else or a wall as leverage against the piece then hit them to the right with the mallet. I went from 30 minutes struggling in despair to locking the pegs in 2 minutes.
Excellent video. The only thing I'd include is a close-up of the screws you used because the paper directions aren't as clear as I would've liked. And, it's ok to pause a little longer on where to attach things on the hinges. We did put it together and we do like it, but what I suggested would've helped to make it easier. Also, I wish the manufacturer would've drilled the holes all the way. Our's were plugged with plastic. They should also let it be known that you need quite a few tools to put it together.
Great box once assembled. I have assembled 5 over the years. Would be easy to put together if parts lined up with the holes and slots easily. A rubber mallet to beat it into shape is almost a must.
HELPFUL HINT: At 6:04 in the video we're told that when you lift the lid onto the box, you make sure the cutouts on the hinges line up with the notches on the back wall. That's all well and good if you're lucky, but I myself could not do the next step (6:11) because the screw holes on the hinges on one side (the other side was OK) did not line up with the holes in the side wall of the box. Eventually I figured out that if you lift the lid out of the notch you could line up the two holes closest to the back of the box and secure the screws. After I did that, the lid kind of slipped back into the notch, but that was oK because by that time, the holes closer to the front lined up well enough that I could get the screw through both the hinge and the hole on the side wall. They didn't line up perfectly, but close enough to get the job done. The only other area I had trouble with was sliding the front and back to the right after sticking the knob thingies into the bottom of the box. I finally got it using a rubber mallet, but not after calling Lifetime customer service for some encouragement. Good luck everyone.
START THE FIRST STEP WITH THE UNIT UPSIDE DOWN. That way you can SEE the slots and the tabs and what is seated and what isn't. Do the front and back panels at the same time so you don't need to worry about balancing it and holding up one side. WD40 on the slots or tabs would probably facilitate the "sliding." We also used a rubber mallet at various points.
The ball joints don’t snap in that easy. One is broken that I have!! And I wish putting it all together was easy as the video makes it. A lot of holes don’t line up. But I got it together by myself but still knew a new spring.
We're sorry to hear this. Our customer service team would be more than happy to place an order for a new spring for you. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer service hours are Monday-Friday, 7:00 am to 5:00 pm (MT).
I had no problems assembling this without help, just me, only needed a wall for support and I am generally not super handy at these things. The hardest part was to get the little hinge screws in at the very end - the holes in the plastic are drilled from the opposite end the screws go in, and those suckers would NOT want to go in. I got it eventually after some struggle.
In the beginning of the video we said we’d be using a drill to speed up the process of the build. We wouldn’t show John using a drill if we didn’t recommend it. ☺️
@@brettauc literally came here for this comment and to mention, it would be great to know your screwing into plastic and why screws are bigger than what’s needed
The assembly is way more difficult than I imagined. Finally I am at the step of assembling hinges and it looks like I have two of the same side hinges. This is extremely frustrating. I guess I will just use them because if I take it back to Costco, I would have to redo the whole assembly… would you be able to send me a new set of just the hinges somehow?
Never mind. I just used them, but now one of the gas springs won’t click in. I was so close to finally finishing the assembly… Yup. Unless you have the ability to modify the parts to make it work, I wouldn’t recommend the product. If you are expecting an IKEA product assembly experience, you will be very disappointed.
For all 3 deck box models associated with this video, the hinges are the same for both sides. The hardware is just oriented differently for the left and right. If you have any other issues, please reach out to our Customer Service team. We can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
at 5:40 step BEV screws are too big for the holes in metal strip where he says assembly is big for the holes on purpose. Has to shave off metal to make hole bigger using 1/4 drill bit. Not simple.
Yo! Why aren’t the pegs long enough??? Step one is freaking impossible and I’m a navy Seabee veteran over here. I can damn near build ANYTHING!!!! But not this. The panels will NOT slide into lock position.
Step 1.1 does not work, the tabs do not just pop in. I can’t get them to go in even with lots of force. It seems like they aren’t deep enough to catch on. Very frustrating!
Sorry to hear that you are having issues with this assembly. We are working with our engineering and production teams to see what we can do to make this better. Thank you for the feedback.
The front panel pegs do not link properly to the holes. They sent me another one and it worked properly. But after putting it together noticed the replacement front panel did not have a hole for a lock like the original one did. Also, the new front panel is not straight like the original one making it impossible to close properly leaving a gap. And no way to lock it closed and sealed. The holes were not always aligned properly making it very difficult to get the bolts in. The box looks good and sturdy but it was more work than it should be. Arggg. To much work to replace the front panel now.
Sorry to hear about this frustration. Would you be able to send us pictures of your model and the panels your having troubles with and we can look into it to help you have a better experience. You can reach out to us at youtube@lifetime.com.
I could only slide the back panel, the front panel would not slide across so i returned it, what a shame it was a good price and i hoped it would work, but looking at the comments it seems like alot of people had this problem, so unfortunately i can not recommend this to anyone.
Sorry to hear that our product didn't work for you. We are working with our engineering and production teams to see what we can do to make this assembly better. Thank you for your feedback!
These are great boxes but this video is misleading and not all that helpful. The assembly is not as smooth as it looks, but the boxes are sturdy and I did finally get it done, but took a long time with occasional breaks. On this second box that I bought it was harder to attach the front and back panels than the first time around. On one panel, I did finally get it to slide over by banging it with a rubber mallet. It took a number of tries, and one time I just got lucky and it started moving over. The other panel was insane. The rubber mallet didn't move it. I tried something called "white grease" on the pegs; didn't help. All the pegs and openings looked ok, and looked pretty much the same; but clearly not all the pegs were sitting down far enough into the holes. Finally I got a flat head screwdriver and with the screwdriver parallel to the long edge of the bottom panel, I pried each side of all the openings in the bottom panel UP a bit. I figured if I raised the edges of the openings even a little bit (pried them up w the flat end of the screwdriver), the pegs might fit down far enough to let the panel slide. And it worked. Between prying up the edges of the openings, and the white grease and the rubber mallet -- at least those two panels were finally in. I am encountering other problems as well, but am excited to at least get this one solved.
Steps 1.2 and 1.3 dont work because no matter what I do it won't slide over, I've used my feet, a mallet, I've tried trimming the excess plastic from the mold process, I think this is just a poor design because out of the box it shouldn't be this difficult on the first and second steps.
Sorry to hear this. We'd like to schedule a return with you to get a better idea of what maybe going on with the deck box. Could you please email us at youtube@lifetime.com, so we can get this taken care of?
The lid assembly is ridiculously hard. The bar does not slip easily into the channels. Once I hacksawed an opening I got the bar in. Now I find the screws are too big for the holes. I wish I had never bought this hunk of garbage plastic.
All missing parts can be ordered through customer service. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
This box is not as sturdy as I thought it would be. The walls of the box bow out just from a little pressure from the pillows. This causes the lid to become misaligned.
Step 1 is a joke. Hey Lifetime, make the sides fit into the base. The video is also a joke which shows it going into place with a light foot kick. I’ve been using a mallet and still get it to move
Sorry to hear that you are having issues with this assembly. We are working with our engineering and production teams to see what we can do to make this better.
This is very misleading. The front and back panel won’t slide in this easily. I couldn’t get mine in after an hour of trying just to realize the pegs on the bottom are too small.
Can't even get past the first step.. got the back to slide in and lock using a mallet. Front does not slide to lock in place. Looks like a manufacturing defect
Sorry to hear this. You shouldn’t have a huge gap underneath the deck box. We would love to get a closer look at what could be causing this. Please send picture to youtube@lifetime.com of your deck box so we can take a look at what may be going on.
First step NEEDS silicone spray or similar (WD-40) in order to do this ! Everyone give credit to @theboondocks7373 who posted this further down, but it needs to be the FIRST thing you seed before you start! in order to lock those stupid cream tabs into the darker base, I had to stand the thing on end so I could see what was going on. Then I used a soft mallet to get them to slide into place front and back into the base. Yup, I had to spray each peg and hole with the spray. I did it alone with a table behind for support, but it is better to Have someone else or a wall as leverage . THANK YOU @theboondocks7373!!!
@@LifetimeProductsAssembly Step 1 took two able-bodied adults over 30 minutes (due to the way-too-small tabs) and a lot of forcing, and resulted in a couple partially broken tabs. We kept thinking we must be doing something wrong, only for me to come here and see others complaining of the same thing. The video conveniently skips ahead at this part. The screws are packaged together with bolts they don't actually go with, which leads to confusion. I accidentally used the wrong screws the first time screws were required because the instructions didn't make it that clear which screws to use or not use. By the time I noticed this, it was too late-I had to just use the wrong screws. IIRC, the installation required 3 different socket wrenches and 3 different regular wrenches, plus a screwdriver. I kept having to go to my tool chest over and over. I had thought the installation was going to be a breeze, but it took well over an hour and in the end, the box is held together with broken tabs and incorrect screws. It's probably fine, but still, it was so much more difficult than I'd thought it would be.
Thank you for this feedback. We are aware of the issues with the tabs and we are working with our engineering and production teams to make this better.
The very first step is annoyingly difficult. The pegs in the long sides are not long enough to easily lock them in. Frustrating.
I just reordered this box because of that and I'm having the same issue again.
Seriously this also happened to me, this company is a joke
Same thing is happening to me
Check to make sure there are no extra plastic parts sticking out that prevent it from sliding in
Helpful tip for those stuck on the first step of locking the front and back into the base. I got a rubber mallet and lubricant spray (WD-40 also works) from Walmart. Hit each peg and hole with the spray. Have someone else or a wall as leverage against the piece then hit them to the right with the mallet. I went from 30 minutes struggling in despair to locking the pegs in 2 minutes.
Boondocks idea to use a rubber mallet and WD40 was the answer to all our problems! Thank you for your help!
I am happy I watched the video first, it made it much easier putting the Storage Deck box together! :-)
For the love of God! I'm billing Lifetime for the marriage counseling my husband and I are going to need after putting this thing together.
I'm sitting here saying to myself, "it's gotta be me, I must be an idiot!! Ive bent and deformed the bottom notches now
The bottom slatting parts are cut too short on some making the first steps insanely difficult
Yes… I’m having that problem! What did you do?
@@lisaaustin4633 I used the connector side to press them down as best I can. They've settled over time since.
Thank you
Agree, this is impossible and I feel like an idiot
Yup same here
Excellent video. The only thing I'd include is a close-up of the screws you used because the paper directions aren't as clear as I would've liked. And, it's ok to pause a little longer on where to attach things on the hinges. We did put it together and we do like it, but what I suggested would've helped to make it easier. Also, I wish the manufacturer would've drilled the holes all the way. Our's were plugged with plastic. They should also let it be known that you need quite a few tools to put it together.
Thanks for the suggestion! Glad this video was able to help in certain situations.
I agree, I had to really study the drawings in the manual to make sure I had the orientation right.
Great box once assembled. I have assembled 5 over the years. Would be easy to put together if parts lined up with the holes and slots easily. A rubber mallet to beat it into shape is almost a must.
HELPFUL HINT: At 6:04 in the video we're told that when you lift the lid onto the box, you make sure the cutouts on the hinges line up with the notches on the back wall. That's all well and good if you're lucky, but I myself could not do the next step (6:11) because the screw holes on the hinges on one side (the other side was OK) did not line up with the holes in the side wall of the box. Eventually I figured out that if you lift the lid out of the notch you could line up the two holes closest to the back of the box and secure the screws. After I did that, the lid kind of slipped back into the notch, but that was oK because by that time, the holes closer to the front lined up well enough that I could get the screw through both the hinge and the hole on the side wall. They didn't line up perfectly, but close enough to get the job done. The only other area I had trouble with was sliding the front and back to the right after sticking the knob thingies into the bottom of the box. I finally got it using a rubber mallet, but not after calling Lifetime customer service for some encouragement. Good luck everyone.
START THE FIRST STEP WITH THE UNIT UPSIDE DOWN. That way you can SEE the slots and the tabs and what is seated and what isn't. Do the front and back panels at the same time so you don't need to worry about balancing it and holding up one side. WD40 on the slots or tabs would probably facilitate the "sliding." We also used a rubber mallet at various points.
Thank you for the upside down tip! It worked like a charm with my rubber mallet 🎉🎉🎉
The ball joints don’t snap in that easy. One is broken that I have!! And I wish putting it all together was easy as the video makes it. A lot of holes don’t line up. But I got it together by myself but still knew a new spring.
We're sorry to hear this. Our customer service team would be more than happy to place an order for a new spring for you. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer service hours are Monday-Friday, 7:00 am to 5:00 pm (MT).
I had no problems assembling this without help, just me, only needed a wall for support and I am generally not super handy at these things. The hardest part was to get the little hinge screws in at the very end - the holes in the plastic are drilled from the opposite end the screws go in, and those suckers would NOT want to go in. I got it eventually after some struggle.
I like how the direction shows to not use a drill but this guy is using a drill
In the beginning of the video we said we’d be using a drill to speed up the process of the build. We wouldn’t show John using a drill if we didn’t recommend it. ☺️
@@LifetimeProductsAssembly the directions that come with the box literally show and state to not use a drill.
@@brettauc literally came here for this comment and to mention, it would be great to know your screwing into plastic and why screws are bigger than what’s needed
The assembly is way more difficult than I imagined. Finally I am at the step of assembling hinges and it looks like I have two of the same side hinges. This is extremely frustrating. I guess I will just use them because if I take it back to Costco, I would have to redo the whole assembly… would you be able to send me a new set of just the hinges somehow?
Never mind. I just used them, but now one of the gas springs won’t click in. I was so close to finally finishing the assembly… Yup. Unless you have the ability to modify the parts to make it work, I wouldn’t recommend the product. If you are expecting an IKEA product assembly experience, you will be very disappointed.
For all 3 deck box models associated with this video, the hinges are the same for both sides. The hardware is just oriented differently for the left and right. If you have any other issues, please reach out to our Customer Service team. We can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
I wish the screws was marked properly in the bag instead of all of them thrown together and hoping for the best
Thank you for the feedback! We'll take this to our team to see if this is something we can do for future products.
at 5:40 step BEV screws are too big for the holes in metal strip where he says assembly is big for the holes on purpose. Has to shave off metal to make hole bigger using 1/4 drill bit. Not simple.
It’s more harder than the video 😥
Yo! Why aren’t the pegs long enough??? Step one is freaking impossible and I’m a navy Seabee veteran over here. I can damn near build ANYTHING!!!! But not this. The panels will NOT slide into lock position.
I agree!
Thank you for posting.. this is redamnediculous
I have tried everything and the panels do not slide, on either side. I’ve no idea what to do with now. Mallet didn’t even do the job
I had to use WD40 to get them to slide.
Step 1.1 does not work, the tabs do not just pop in. I can’t get them to go in even with lots of force. It seems like they aren’t deep enough to catch on. Very frustrating!
Sorry to hear that you are having issues with this assembly. We are working with our engineering and production teams to see what we can do to make this better. Thank you for the feedback.
@@LifetimeProductsAssembly we finally got it to slide on, we used our canned cooking spray on the tabs and then they finally slid in.
The front panel pegs do not link properly to the holes. They sent me another one and it worked properly. But after putting it together noticed the replacement front panel did not have a hole for a lock like the original one did. Also, the new front panel is not straight like the original one making it impossible to close properly leaving a gap. And no way to lock it closed and sealed. The holes were not always aligned properly making it very difficult to get the bolts in. The box looks good and sturdy but it was more work than it should be. Arggg. To much work to replace the front panel now.
Sorry to hear about this frustration. Would you be able to send us pictures of your model and the panels your having troubles with and we can look into it to help you have a better experience. You can reach out to us at youtube@lifetime.com.
@@LifetimeProductsAssembly I sent an email. No reply from you.
@@bettymaverick1098 Our team has reached out to you. Please check your email.
I could only slide the back panel, the front panel would not slide across so i returned it, what a shame it was a good price and i hoped it would work, but looking at the comments it seems like alot of people had this problem, so unfortunately i can not recommend this to anyone.
Sorry to hear that our product didn't work for you. We are working with our engineering and production teams to see what we can do to make this assembly better. Thank you for your feedback!
These are great boxes but this video is misleading and not all that helpful. The assembly is not as smooth as it looks, but the boxes are sturdy and I did finally get it done, but took a long time with occasional breaks. On this second box that I bought it was harder to attach the front and back panels than the first time around. On one panel, I did finally get it to slide over by banging it with a rubber mallet. It took a number of tries, and one time I just got lucky and it started moving over. The other panel was insane. The rubber mallet didn't move it. I tried something called "white grease" on the pegs; didn't help. All the pegs and openings looked ok, and looked pretty much the same; but clearly not all the pegs were sitting down far enough into the holes. Finally I got a flat head screwdriver and with the screwdriver parallel to the long edge of the bottom panel, I pried each side of all the openings in the bottom panel UP a bit. I figured if I raised the edges of the openings even a little bit (pried them up w the flat end of the screwdriver), the pegs might fit down far enough to let the panel slide. And it worked. Between prying up the edges of the openings, and the white grease and the rubber mallet -- at least those two panels were finally in. I am encountering other problems as well, but am excited to at least get this one solved.
Thank you! Your method worked. I followed your suggestions prying up the edges of the opening and banging it down with a rubber mallet.
This would have been easier if the holes lined up and actually had room to turn the screws/bolts.
Steps 1.2 and 1.3 dont work because no matter what I do it won't slide over, I've used my feet, a mallet, I've tried trimming the excess plastic from the mold process, I think this is just a poor design because out of the box it shouldn't be this difficult on the first and second steps.
Sorry to hear this. We'd like to schedule a return with you to get a better idea of what maybe going on with the deck box. Could you please email us at youtube@lifetime.com, so we can get this taken care of?
I has the same problem so I returned box
The bar for kine only has 4 holes
The lid assembly is ridiculously hard. The bar does not slip easily into the channels. Once I hacksawed an opening I got the bar in. Now I find the screws are too big for the holes. I wish I had never bought this hunk of garbage plastic.
You guys only put 3AAO IN MY PACKAGE!!!
All missing parts can be ordered through customer service. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
He missed out screwing the base to the sides with six small screws. It's in the instructions, fortunately. Oops 😣
check model number, the 150 gal is somewhat different than the 130 Gal model.
Thanks for the alert. Similar to the video, in the instructions, I don't see the step you indicate was missed. Which page? Thank you.
This box is not as sturdy as I thought it would be. The walls of the box bow out just from a little pressure from the pillows. This causes the lid to become misaligned.
That shouldn't be the case. Can use send us pictures to youtube@lifetime.com to get a better look at what's going on and the bowing of the panels?
Step 1 is a joke. Hey Lifetime, make the sides fit into the base. The video is also a joke which shows it going into place with a light foot kick. I’ve been using a mallet and still get it to move
Sorry to hear that you are having issues with this assembly. We are working with our engineering and production teams to see what we can do to make this better.
This is very misleading. The front and back panel won’t slide in this easily. I couldn’t get mine in after an hour of trying just to realize the pegs on the bottom are too small.
Please send images to our customer service team so we can take a better look at what may be the issue.
Can't even get past the first step.. got the back to slide in and lock using a mallet. Front does not slide to lock in place. Looks like a manufacturing defect
Assembly is incredibly difficult. Gaping holes underneath. Waterproof how?! TheBut worst of all, the lid does not line up properly. Overpriced.
Sorry to hear this. You shouldn’t have a huge gap underneath the deck box. We would love to get a closer look at what could be causing this. Please send picture to youtube@lifetime.com of your deck box so we can take a look at what may be going on.
It isn’t that easy as you show to us. 😅😅😅
First step NEEDS silicone spray or similar (WD-40) in order to do this ! Everyone give credit to @theboondocks7373 who posted this further down, but it needs to be the FIRST thing you seed before you start!
in order to lock those stupid cream tabs into the darker base, I had to stand the thing on end so I could see what was going on. Then I used a soft mallet to get them to slide into place front and back into the base. Yup, I had to spray each peg and hole with the spray. I did it alone with a table behind for support, but it is better to Have someone else or a wall as leverage . THANK YOU @theboondocks7373!!!
This video is not helpful and the first step is not working
What are you having troubles with specifically?
This was a nightmare to install. It's a really poor design.
We're sorry to hear this. What part of the installation was a nightmare?
@@LifetimeProductsAssembly Step 1 took two able-bodied adults over 30 minutes (due to the way-too-small tabs) and a lot of forcing, and resulted in a couple partially broken tabs. We kept thinking we must be doing something wrong, only for me to come here and see others complaining of the same thing. The video conveniently skips ahead at this part.
The screws are packaged together with bolts they don't actually go with, which leads to confusion. I accidentally used the wrong screws the first time screws were required because the instructions didn't make it that clear which screws to use or not use. By the time I noticed this, it was too late-I had to just use the wrong screws.
IIRC, the installation required 3 different socket wrenches and 3 different regular wrenches, plus a screwdriver. I kept having to go to my tool chest over and over.
I had thought the installation was going to be a breeze, but it took well over an hour and in the end, the box is held together with broken tabs and incorrect screws. It's probably fine, but still, it was so much more difficult than I'd thought it would be.
Thank you for this feedback. We are aware of the issues with the tabs and we are working with our engineering and production teams to make this better.
2/10
Horrible thing to assemble
This product is garbage
Sorry to hear this. What were you having troubles on?
@@LifetimeProductsAssembly The front panel pegs are not long enough to fit into the base. I either need a new panel or I’m returning it.
@@jesushchristonapopsiclestick Okay! Let's get you a new panel. Email us at youtube@lifetime.com and we'll get it sent to you.
@@LifetimeProductsAssembly I will email you in the morning.