Clearly we need to all contact LG and demand a patch or something. To have so many people with the same issue! Also you my good sir are my hero today! Thank you 😊
Same problem. I only use mine with Hulu and I was blaming them for the problem. They credited my account for the inconvenience. Now I feel bad. 🥺 Hopefully this resolves it but I won't know until tomorrow.
Haha sorry but your comment is hilarious. You are 100% right though, it is insane how this shit happens. My wifi and tv goes out 15-30 times a day for a long time every damn day. Like wtf is this bullshit. Glad your problem got fixed
Called LG about this wifi problem and they acknowledged it is a faulty wire connector from the wifi module to the TV. They paid for a repairman to come and fix it by replacing the wire. 10 minute fix.
I think you just saved me the cost of a new TV. More than that, you may have saved my marriage! I will never buy another LG again, I can tell you that. Thank you for taking the time to help us poor suffering LG TV owners out. They were no help at all.
Okay.. My tv a couple months started to do that... It will drop the internet connection and tell me to turn it on but won't have the button for me to turn it on... Like watching it, it turns itself off an on repeatedly causing it to not stay connected... I've tried what the video suggested it worked 1 time and never again... I've tried the whole unplugging it for 30 seconds (sometimes longer) and plugging it back in and again only worked 1 time... It does this literally EVERY DAY ALL DAY making it that I can't use it for literally anything... I'm about to chuck it off my balcony... Does anyone know how to fix it permanently?? Cause sometimes it will be okay for a bit then halfway through a movie will start doing it and it's really frustrating me now 😭
This does connect when I switch it to Canada (I live in USA), however I lose all the LG Channels. When I switch back to USA, I get the LG Channels for a brief time and then it drops WIFI again. It randomly connects and disconnects for no reason at all. I've restarted router, I've done TV initial factory resets, I've powered down. Nothing works. LG seems to be a POS. I didn't have this problem for the first few months I owned it. Must be some bug LG refuses to address.
Yes this works. I hardly ever leave comments but this works. I went weeks of trying to fix this. Had my LG tV for a year and didn’t start having problems until I updated the software. Thank you so much. I waited two days before posting to make sure it works and I’m back today saying no problems since I followed your steps.
This is a golden nugget - the most useful fix I've applied for a long time and it's saved an indeterminable amount of ballache. Just switched from using a rock solid ethernet connection to WiFi due to a change in my router position and it does indeed work like a charm. Thank you very much.
I moved my router not too long ago... I don't remember if this started around the same time... hmm. My phone and laptop work fine still And don't show any less of a signal
Someone give this guy a medal! I've been trying to figure out how to fix this for my parents for over a year now and nothing LG provides is helpful. This fixed the issue immediately. The words thank you are not enough!
After making the location adjustment, It was fine for less than 24 hours but then it started disconnecting and I’ve tried LITERALLY everything. Even had the tv unplugged for an hour. Still can’t get an internet connection. One side feels like crying right now, the other wants to grab this fukking tv go outside my door and chuck it a far as I can down the stairs . I’m passed frustrated at this point.
There's a video of a guy removing the back cover, unscrewing the wifi module and spraying compressed air etc to remove all dust from the pins, then reinstalling. Tried that yet?
I hear you Mark. My LG has just started to have Wifi dropouts constantly. Changing location vids don't work. Unplugging TV then modem will get streaming working, but after a short while, wifi drops out. I feel the only method that will fix this is by taking back off and cleaning or replacing wifi module vid on UA-cam. Haven't done this yet. This is bull shit by LG
@@tonypeake467 I feel your pain. Had LG come out about 6mos ago. Went through hell taking it off the wall so the wifi dropping issue could be looked at. Technician shows up and the POS worked flawlessly. Ran diagnostic and wifi module was good so he regrounded it since the back was off. Put it back on the wall and now 6mos later, it's doing the same crap again and now it's out of warranty. I'll never buy another LG TV again. This is mental torture.
Well, tried this a few times and it didn’t work for me. Brand new (Nov. 2021) LG TV from Costco. Whole evening wasted. It’s so frustrating that there are 84,000 views on this video alone, and LG still hasn’t fixed this issue. Looks like we’ll be a TCL/Samsung family from now on.
Didn’t work for me either. My remote control also doesn’t work properly when the internet drops out. I have the magic remote. Thought it was my internet provider, they done a fix and it started working again. But next morning the same issue happened. I’ve had my TV for 4yrs and this has recently started happening. LG are saying it’s some chip thing in the TV that could have possibly blown and I need to pay $200 for a tech to come and have a Look at it! Pfft!!
Same here it was working properly then suddenly 3 months later it stopped. I bought mine back in 2018, all new. To this day I'm still looking on youtube if someone has found a way to fix this weird internet glitch.
My LG was doing the same thing, I fixed it by changing the wifi module! Took the tv back off and bought a wifi module with the same part number for £11 off eBay. Worth a try. If not a firetv stick works to get around the problem.
I've had my LGTV for nearly three years and it just started doing this a week ago!!! It was driving me NUTS. I spent hours browsing the internet and finally came across this video. THANK YOU a million times over!
You're a lifesaver sir. I've been watching a lot of videos to get the wifi back onto the TV because it didn't want to connect. But after doing every step it's back on. So thank you so very much. Much love from Namibia🇳🇦♥️
A thousand thank yous for this fix, this worked perfectly and I can't believe how simple it was to fix. Amazing and also thanks for posting a video that was about the fix and straight to the point. 😀
I have a Sony A9G and it just started doing this after a year and a half. I’ve done everything on the website but it fixes it for a day then starts popping up up again ( no Wi-Fi connection). The funny thing is I don’t know if it’s actually disconnecting from the Wi-Fi because I’ll stream movies and programs without issues and the notification doesn’t pop up while I’m streaming. It’s just annoying to see that notification pop up every few minutes. I’ve just decided to to turn off Wi-Fi in tv and turn it on when I need it.
This has been happening to me soooo much lately and it's driving my crazy. I contacted LG and they said they need to send someone out to check the wifi card inside the TV. Spoke with the shop I purchased it from and they said it is an ongoing issue but across all brands of TV'S. But advised to place the Ethernet cable in to the back of the TV to hardware your internet to the TV. Have done that and so far all is well. Will report back if anything changes. But am feeling all your frustrations. Even the LG guy said he has had multiple calls regarding this issue
The problem is not that it is hard to get it to reconnect using this method - it isn't. I've been doing using this daily to reconnect my LG tv since I bought the thing several years ago and can do it with my eyes closed. The other thing to note is that this method only allows you to reconnect the tv; it doesn't stop it from disconnecting in the first place. My problem is this is clearly a defect and LG doesn't want or doesn't have the talent to fix. I think there're taking the position that it's not that big of deal for end users or at least it doesn't bother us enough to make us stay away from their brand. Well, not me. I'm not going to complain and not do anything so I won't purchase another LG product. Of course 1 person won't impact LG, but at least they won't get my money in exchange for poor service.
Our TV just refuses to connect to our wifi. We've changes the password and the name for our wifi, restarted the tv, and even used the ethernet cord. The ethernet cord has been working but even _then_ connection drops out and/or apps say that the connection is unstable. WTF LG!??!
Thank you for this, I've been fighting this thing for over 2 years, couldn't ever figured out why it kept dropping. Thanks to this video it resolved my issue once and for all. Thanks again!!
Ok now I see LG having this wifi problem for 2017 untill now they haven't find away to fix this problem. Well so trick work an some don't work. It work an stop I plug out the power cable it work then suddenly it stop work. Lol I reset the tv started it up back it an suddenly it gone again. a next problem IAM facing is UA-cam my UA-cam usual load up in 1 or 2 second. Now it take 16 or 20second to start up. Anyway I think LG need to rebuild they UA-cam apps we need a UA-cam similar like the online UA-cam so wen choose our own Playback and performance quality either AV01 or VP9. But they need to do something about this wifi problem. Thank God for my Amazon fire stick. Lol 😆 I don't have this wifi problem on the fire stick.
*update* i ended up getting the new Router from spectrum and uninstalled my google nest mesh system. Working great so far. I feel the tv was having trouble picking which wifi point to use.* Brand new tv from Costco... 2 days in this started happening after I went and "customized" some settings. I'm not sure if it's an update that started it or me adding a zip code in the location settings. I thought it was something with the dual signal router but it's the weirdest problem for a "smart" tv! This fix worked for only a short time. I tried the other video fix of removing tape from some wires inside but it did nothing, if anything made it worse.
So I was having this issue as well as getting a message Wi-Fi is turned off. I tried this fix and it worked for a short amount of time (couple of months). It seems that the another issue could be the wi-fi module in the back of the TV can get dusty and cause connection issues. You can either get someone to do this or do it yourself, but if you open the back of the TV and disconnect the wi-fi module and clean it with a small brush (something that wont ruin electronics) and clean the connectors it should fix the issue. I have had my TV for 3 years and since its mounted the dust accumulates. WARNING: Do this at your own risk, I am not an expert of any kind but it worked for me.
I'm glad to hear that dust could be an issue. I'm at my absolute wits end with this tv. I'm trying the fix in the video first, but if this doesn't work, hopefully that will.
@@marimartinez4607 Unfortunately, the trick that I watched in this video did not help me at all. However, I kept looking into it, and discovered that there is a common manufacturing error where they crimp the ribbon cable of the wifi module, and that can cause issues as well. You will need to open the tv up, and flatten out the cable as best as possible, being VERY careful not to pull the ribbon cable out of the module, then just tape it back down. There is some blue tape that holds that cables together, that can be carefully cut off to make uncrimping it easier. It's not hard to do, just takes some patience. Since I did that, I have not had any issues with it not finding my wifi signal. Hope this helps, let me know if there is anything else i can do.
@@Wolfchant17 this is ridiculous to all those reading this do not try it there is no technical nor common sense approach here. Seems that you're unplugging the tv in the process and that is what is fixing the problem, unplugging is the same as rebooting a laptop and that will usually solve the problem (yes the internet side of your TV is a computer)
This first happened to me about a year ago. At the time my tv was maybe a year old. I saw this same fix somewhere, tried it and it worked. Then a few days later it disconnected again and I have not been able to fix it since. I've repeated this several times and it still does not work. Thankfully I can access my apps through my Xfinity X1 remote, but it still pisses me off. My tv hasn't been able to update in over a year. I regret buying a LG.
I hope this works. I’ve suddenly had the LG TV that I’ve had for 3 years drop internet connection. I would reset factory the tv each time which was a major pain. Finally decided to leave the TV on all night once it connected so kids would have access in the morning. I just did your suggestion and it worked!! Thank you!!
This really isnt a fix. This is just rebooting the wifi on the device. This doesnt work long term. The wifi devices on these tvs are just poorly designed.
My LG tv was constantly disconnecting an reconnecting the internet connection. It is connected with an RJ45 cable. Nothing worked to fix it until I opened it up and took out the circuit board and re-soldered the pins on the RJ45 connector. That fixed it.
This helped immensely! I moved across the country and even after updated my zip and location, I still had my wifi dropping. What an easy fix! Thanks a million!
Good video and I hope it works for most people. However I found that my LG smart tv first started showing the wifi off error message and then started telling me that the LAN connection was not connected. I searched the LG site and found a recommendation to go into settings and TURN OFF Quick Start in General settings. I did that and now have no problem with LAN recognition AND my wifi finds numerous wifi networks. Hope this helps those for which the video does not work.
It didn't fix mine but thank you anyway. LG.... never again! The TV was less than 3 years old when the network started dropping and completely dead since 6 months ago. Now it's a stupid TV not a smart one.
Had my LG for at least a year and it started disconnecting. Thought it was my internet, router, etc… not all heros wear capes 🤙🏾 thank you and idk how you even thought of this but im glad you did lol
following up to the follow up. 2 years later still working fine. I would say 1/20 times turning on the tv the wifi won't connect and turning the tv off and on again reconnects it. Thanks to everyone letting me know it worked/didn't work. I had no idea that many people would be looking for this fix! I'm jazzed it helped alot of folks and for the people it didnt Im sorry I wish I could give you more advice
Two years later and this video saved my tv! Because I was literally one more interruption from throwing a rock at my tv! You my good man are a gentleman and a scholar! Thank you for figuring this out!
Based on the number of comments about this, I'm optimistic that this will solve my problem. Thank you for offering an alternative solution to the several I've already tried with no success. Appreciate it!
@@Soupcan13 Update: It did not fix my issue. For what it's worth, I have an LG CX 77". I've tried hardwired straight to the TV, bypassing the stock Nic by using a USB one, and wifi. My router is just below the TV and tends to get the best speeds (even better than ethernet). I'm about 5 mins away from ordering an Apple TV 4K and never thinking about this again.
You're the real MVP!!! Thank you so much.. I was upset and thought I was going to have to buy a new TV. You saved me a few hundred dollars!! Thank you, thank you, thank you!!!!
Man, I'm getting this "no signal" message when I turn on my tv, randomly. But I unplug then replug the HDMI from the cable box and it solves the issue until one day randomly, I turn on the tv and it happens again. I have internet, just the cable gives the "no signal". Anyone else have this problem?
@@mikejohnson2173 It was the cable box itself. I received a new box that was defective. Cable company gave me a new hdmi but I already replaced it with the old defective box but not so sure if that could be the reason. Hope this helps Mike.
lol I feel like I didn't explain well enough. my old box was defective, but the new box the cable company gave me was also defective, wasn't until I receive the 3rd box and replaced 2 hdmi cables the issue was resolved.
FIXED Try this method…. Settings, all settings, general, additional settings and turn off quick start so the button is then grey. Hope this helps ❤ it’s definitely sorted my 65” LG out
Lol this has been happening for months now and i thought it was my TV. Just happened as im typing this comment and i said “let me search this problem on UA-cam” and your video pops up.. hopefully this works, such an inconvenience.
Wow! You've just fixed my TV here in England. I have a fast internet connection, my TV, which uses wireless, would buffer every 20 seconds or so. I figured it was a physical issue with the wireless receiver. I tried your suggestion with little to no hope, seemed like a long shot, but it blummin worked!! Thank you so much. I'm amazed!
Very much appreciate this. I thought it was my internet but everything else was running fine EXCEPT my LG tv. Fixed the problem so big thanks for helping with the headache
I just had the tv for one month and already started having wifi issues. Good thing I followed your steps and my connection is back! Hopefully for good!!
Further to my previous comment: LG sent a guy to my house today to fix the problem. I have a 49UK7550PTA model and the guy told me that the problem with older LG's like mine (late 2018 in my case) is caused by a connector on the end of a ribbon cable that attaches to the green circuit board. When the TV gets hot, things expand sufficiently for the connector to get a bit loose, and the poor contact is why the TV loses its WiFi connection. He just swapped the whole cable and connector out for a newer one with a different design that is not subject to the expansion problem. All good now. For anyone in Australia: you can get this done even if your TV is out of the guarantee period - as mine is - because you're protected by Aussie consumer law. Just get on the online chat with LG support and they'll send someone out.
Thankyou. You just saved me from throwing my remote control at the TV in anger. Turned it on to see it had disconnected from the WiFi and whenever I tried to reconnect it just kept showing an error. A quick Google and I find this video.. and it worked perfectly!
Thank you! Another video suggested unscrewing the back and unscrewing the modem. Looked like a nightmare. Tried this and it worked immediately! Thanks!
Works temporarily, then will revert back. Only real solution is to get rid of LG Smart Tv, which I did about 2 months ago, replacing with Samsung. Much better in every way.
This is the best comment. Folks think this fix works permanently, but it doesn’t. As I mentioned in a previous post, this reconnects your WiFi for sure, but it doesn’t lasts. More importantly, you shouldn’t have to do this and LG knows this. It bothers me when manufacturers know they have a defect and won’t do they right thing and correct it, or give me a tv that works correctly, or give me money to buy a tv that works correctly.
I bought my TV in 2019 (same exact menu options you have, but remote a bit different) and it just started having this problem in the past 6 months. I would reset my internet gateway, restart the TV, etc, and that would seem to work for a bit but it would inevitably start doing this again. Just tried this and so far so good. Will update in several hours. So, this fix didn't last for me...unfortunately.
Same. My LG is more than 5 years old but we've never had any issue with it. About a month ago it started dropping the wifi. At least this fix continues to 'work' in that I'm able to connect to wifi when needed and watch whatever for the evening. That's something!
Anyone know of any newer 'fixes'? Streaming apps are still buffering after doing this. Internet is generally fine, everything else I have is connected and internet is super stable for them.
2:51 Tried this and didnt work. It turns out the most common widespread problem for these LG tv's saying 'wifi not found or connected' is the wifi module being kinked or having dust. (There's lots of blogs and videos on hiw to clean it) I took off the back of mine, blew some compressed air and it worked like a charm.
I think I might be the only one but this didn’t work for me 😭 I’m ready to throw the TV in the bin… LG are sending a tech out but said if it’s deemed my fault I have to pay for repair and parts 🙄 idiots
Tried it with hopes, made my TV faster I think? But dropped internet again. No longer buying LG products because of this and smart TV apps keep becoming unsupported.
@@Soupcan13 it used to be all I had bought but seeing different models have this issues is a huge red flag. If they wanted to protect their company they should offer a bug fix. I'm sure it's simple on their end.
Thank you so much the information you have given has done the trick, I was experiencing Wi-Fi connection problems before I couldn’t put in my password now after doing exactly what you have suggested everything is working fine now , my Wi-Fi is now connected My TV is now working great, you have made me so happy 😃 what an easy video to follow you certainly did a great job thanks again buddy 👍
![[UA] NAVI проти G2 Esports | Blast Premier Fall Final](http://i.ytimg.com/vi/QWlIm4FGESQ/mqdefault.jpg)
Damn so we’re all having this issue? I was about to throw this whole tv away
Yeah that fix totally remedied my issue but it doesn't look like it's working for everybody
It isn't that big of an issue to where most people would get to that point. Throwing it away? C'mon.
@@FuckChina1776 well the TV is basically useless without wifi.
I have this problem too, I have a problem where it will just disconnect and won't connect back again
@@sonofnothing True but throwing it away?
Clearly we need to all contact LG and demand a patch or something. To have so many people with the same issue!
Also you my good sir are my hero today! Thank you 😊
Crazy how 1 year later and here I am with the same problem… why haven’t they updated this constant problem?
@@derekhays2054 we ended up getting a different TV because it did it again.
@@Starbabynn looks like I gotta head that route, did you guys get another LG tv or never went back?
@@derekhays2054 never went back. Watch the sale at Target. We got an Element and it’s been working great and was inexpensive
Same problem. I only use mine with Hulu and I was blaming them for the problem. They credited my account for the inconvenience. Now I feel bad. 🥺 Hopefully this resolves it but I won't know until tomorrow.
am I the only one this isn’t working for? 😭 now mine just keeps saying wifi is turned off and doesn’t show my wifi network or anything :(
Mine is doing the same thing
Mine also bro 😢
This sucks
Mine to I can only have a wired connection on my tv
Bro, you just saved an LGTV from being tossed aggressively across the street. Thank you for this. I was losing my mind.
Haha sorry but your comment is hilarious. You are 100% right though, it is insane how this shit happens. My wifi and tv goes out 15-30 times a day for a long time every damn day. Like wtf is this bullshit. Glad your problem got fixed
Hahaha!!
They work for me but after a few weeks the problem back and now nothing that I do works
😂😂😂 yoo I felt the same way bro
I was about to throw mines in the pool
Two years later and this is STILL helping people. Just gave it a shot.
Was just going to make this exact comment. How can this still be a problem after all this time? Really pathetic. Fingers crossed that this works.
I can't even change my location. Doesn't let me click on it at all.
You have to click the first option first so to deactivate the automatic selection, and then select another country@@democracysdoomsday7905
Make that 3... THREE years later!
@@moonbuzz2289lol just tried this too
Called LG about this wifi problem and they acknowledged it is a faulty wire connector from the wifi module to the TV. They paid for a repairman to come and fix it by replacing the wire. 10 minute fix.
I need to call them
@@fatimahmacklin5597 how far did you go with the call? Was it sorted?
I think you just saved me the cost of a new TV. More than that, you may have saved my marriage! I will never buy another LG again, I can tell you that. Thank you for taking the time to help us poor suffering LG TV owners out. They were no help at all.
You sir, deserve a raise for this video.
Nice! Did it work for you?
@@Soupcan13 agreed, thanks, you deserve the raise!
Sure does thanks ive had the same issue
Mate you are the BEST!! I will buy you a 🍺 beer if I ever bump into you!!!!!
If this works I am putting you forward for an honorary knighthood
Okay.. My tv a couple months started to do that... It will drop the internet connection and tell me to turn it on but won't have the button for me to turn it on... Like watching it, it turns itself off an on repeatedly causing it to not stay connected... I've tried what the video suggested it worked 1 time and never again... I've tried the whole unplugging it for 30 seconds (sometimes longer) and plugging it back in and again only worked 1 time... It does this literally EVERY DAY ALL DAY making it that I can't use it for literally anything... I'm about to chuck it off my balcony... Does anyone know how to fix it permanently?? Cause sometimes it will be okay for a bit then halfway through a movie will start doing it and it's really frustrating me now 😭
This does connect when I switch it to Canada (I live in USA), however I lose all the LG Channels. When I switch back to USA, I get the LG Channels for a brief time and then it drops WIFI again. It randomly connects and disconnects for no reason at all. I've restarted router, I've done TV initial factory resets, I've powered down. Nothing works. LG seems to be a POS. I didn't have this problem for the first few months I owned it. Must be some bug LG refuses to address.
Follow up. Two weeks later and it it's still working fine. That fix seems to have solved the connection problem.
It didn't for me. 😖
@@LaneyaWiles Same for me. Still trying to get the wifi to stay on.
Lucky you. In my case 5 minutes later it dropped the wi-fi. Crap.
@@pauloroberto1659 I changed the DNS Server and did a factory reset. Still has trouble staying connected to the wifi.
I set “quick start” to off, and it is working. Not sure what is the relationship wi fi and quick start, but it is working.
Yes this works. I hardly ever leave comments but this works. I went weeks of trying to fix this. Had my LG tV for a year and didn’t start having problems until I updated the software. Thank you so much. I waited two days before posting to make sure it works and I’m back today saying no problems since I followed your steps.
This is a golden nugget - the most useful fix I've applied for a long time and it's saved an indeterminable amount of ballache. Just switched from using a rock solid ethernet connection to WiFi due to a change in my router position and it does indeed work like a charm. Thank you very much.
I moved my router not too long ago... I don't remember if this started around the same time... hmm.
My phone and laptop work fine still
And don't show any less of a signal
This helped me out a lot. I went from my TV stressing me out at the end of the day, to finally being able to just watch Netflix. Way more relaxing.
Someone give this guy a medal! I've been trying to figure out how to fix this for my parents for over a year now and nothing LG provides is helpful. This fixed the issue immediately. The words thank you are not enough!
Nice! I’m glad it worked!
I agree with this so much.. so true.. he deserves a medal 👍🏻
Don't hold your breath, it only works for a short while. You will need to change your wifi clip/board.
@@bainbridgejim and how do you do that?
Yeah but it only works for so long then you have to do it all over again
After making the location adjustment, It was fine for less than 24 hours but then it started disconnecting and I’ve tried LITERALLY everything. Even had the tv unplugged for an hour. Still can’t get an internet connection. One side feels like crying right now, the other wants to grab this fukking tv go outside my door and chuck it a far as I can down the stairs . I’m passed frustrated at this point.
There's a video of a guy removing the back cover, unscrewing the wifi module and spraying compressed air etc to remove all dust from the pins, then reinstalling. Tried that yet?
I hear you Mark. My LG has just started to have Wifi dropouts constantly. Changing location vids don't work. Unplugging TV then modem will get streaming working, but after a short while, wifi drops out. I feel the only method that will fix this is by taking back off and cleaning or replacing wifi module vid on UA-cam. Haven't done this yet. This is bull shit by LG
@@tonypeake467 I feel your pain. Had LG come out about 6mos ago. Went through hell taking it off the wall so the wifi dropping issue could be looked at. Technician shows up and the POS worked flawlessly. Ran diagnostic and wifi module was good so he regrounded it since the back was off. Put it back on the wall and now 6mos later, it's doing the same crap again and now it's out of warranty. I'll never buy another LG TV again. This is mental torture.
mine worked for a while, then started doing the same thing again- so frustrating
Didn’t work for me, either. I’ll NEVER buy another LG TV again. Ready to chuck this dead weight as soon as I find a suitable replacement.
Well, tried this a few times and it didn’t work for me. Brand new (Nov. 2021) LG TV from Costco. Whole evening wasted. It’s so frustrating that there are 84,000 views on this video alone, and LG still hasn’t fixed this issue. Looks like we’ll be a TCL/Samsung family from now on.
Samsung tv’s are doing the same thing
Didn’t work for me either. My remote control also doesn’t work properly when the internet drops out. I have the magic remote. Thought it was my internet provider, they done a fix and it started working again. But next morning the same issue happened. I’ve had my TV for 4yrs and this has recently started happening. LG are saying it’s some chip thing in the TV that could have possibly blown and I need to pay $200 for a tech to come and have a Look at it! Pfft!!
Same here it was working properly
then suddenly 3 months later it stopped.
I bought mine back in 2018, all new.
To this day I'm still looking on youtube
if someone has found a way to fix this
weird internet glitch.
My LG was doing the same thing, I fixed it by changing the wifi module! Took the tv back off and bought a wifi module with the same part number for £11 off eBay. Worth a try. If not a firetv stick works to get around the problem.
@@kaylaschannel605 you describe the symptoms of my tv perfectly. Same thing happened to me after 4 years.
Seems to have fixed the issue I was having with losing connection every 10-15 minutes and having to reboot the TV. Thank you 🙏
I've had my LGTV for nearly three years and it just started doing this a week ago!!! It was driving me NUTS. I spent hours browsing the internet and finally came across this video. THANK YOU a million times over!
Same thing had mine years now this is happening but unfortunately it didn't work
Same, my smart remote doesn’t work anymore. Never buying LG again
same for me. this just started!?!?
I tried this exactly the way you did it and it worked for a bit and now it keeps disconnecting again 😩
You're a lifesaver sir. I've been watching a lot of videos to get the wifi back onto the TV because it didn't want to connect. But after doing every step it's back on. So thank you so very much. Much love from Namibia🇳🇦♥️
Hey! That's fantastic! I'm super happy it worked for you!
A thousand thank yous for this fix, this worked perfectly and I can't believe how simple it was to fix. Amazing and also thanks for posting a video that was about the fix and straight to the point. 😀
I have a Sony A9G and it just started doing this after a year and a half. I’ve done everything on the website but it fixes it for a day then starts popping up up again ( no Wi-Fi connection). The funny thing is I don’t know if it’s actually disconnecting from the Wi-Fi because I’ll stream movies and programs without issues and the notification doesn’t pop up while I’m streaming. It’s just annoying to see that notification pop up every few minutes. I’ve just decided to to turn off Wi-Fi in tv and turn it on when I need it.
This has been happening to me soooo much lately and it's driving my crazy.
I contacted LG and they said they need to send someone out to check the wifi card inside the TV.
Spoke with the shop I purchased it from and they said it is an ongoing issue but across all brands of TV'S. But advised to place the Ethernet cable in to the back of the TV to hardware your internet to the TV.
Have done that and so far all is well. Will report back if anything changes.
But am feeling all your frustrations. Even the LG guy said he has had multiple calls regarding this issue
The problem is not that it is hard to get it to reconnect using this method - it isn't. I've been doing using this daily to reconnect my LG tv since I bought the thing several years ago and can do it with my eyes closed. The other thing to note is that this method only allows you to reconnect the tv; it doesn't stop it from disconnecting in the first place. My problem is this is clearly a defect and LG doesn't want or doesn't have the talent to fix. I think there're taking the position that it's not that big of deal for end users or at least it doesn't bother us enough to make us stay away from their brand. Well, not me. I'm not going to complain and not do anything so I won't purchase another LG product. Of course 1 person won't impact LG, but at least they won't get my money in exchange for poor service.
Thank you. My LG has been dropping out repeatedly for a couple of months. I tried this and it worked. Sweet!
Our TV just refuses to connect to our wifi. We've changes the password and the name for our wifi, restarted the tv, and even used the ethernet cord. The ethernet cord has been working but even _then_ connection drops out and/or apps say that the connection is unstable. WTF LG!??!
this helped me so much, my tv has been disconnecting for months now and this is the first thing to fix it, thank you so much!!
That's awesome! Glad it worked for you!
Didn’t work for me!!
Likewise
Amazing. You've just prevented me from throwing my new TV out the window! Thank you.
Didn’t work for me 😢
Thank you for this, I've been fighting this thing for over 2 years, couldn't ever figured out why it kept dropping. Thanks to this video it resolved my issue once and for all. Thanks again!!
Didn't work for me. I did what you said but my LG wifi keeps dropping. I go into network settings and wifi just keeps saying "checking"
Same wtf
So this just happened to me after having my tv for 2 years and I followed this and all seems well!! Thanks
Awesome! Glad to hear it helped!
Ok now I see LG having this wifi problem for 2017 untill now they haven't find away to fix this problem. Well so trick work an some don't work. It work an stop I plug out the power cable it work then suddenly it stop work. Lol I reset the tv started it up back it an suddenly it gone again. a next problem IAM facing is UA-cam my UA-cam usual load up in 1 or 2 second. Now it take 16 or 20second to start up. Anyway I think LG need to rebuild they UA-cam apps we need a UA-cam similar like the online UA-cam so wen choose our own Playback and performance quality either AV01 or VP9. But they need to do something about this wifi problem. Thank God for my Amazon fire stick. Lol 😆 I don't have this wifi problem on the fire stick.
This seems to have sorted my issue … thank you!
Nice!
*update* i ended up getting the new Router from spectrum and uninstalled my google nest mesh system. Working great so far. I feel the tv was having trouble picking which wifi point to use.*
Brand new tv from Costco... 2 days in this started happening after I went and "customized" some settings. I'm not sure if it's an update that started it or me adding a zip code in the location settings. I thought it was something with the dual signal router but it's the weirdest problem for a "smart" tv! This fix worked for only a short time. I tried the other video fix of removing tape from some wires inside but it did nothing, if anything made it worse.
So I was having this issue as well as getting a message Wi-Fi is turned off. I tried this fix and it worked for a short amount of time (couple of months). It seems that the another issue could be the wi-fi module in the back of the TV can get dusty and cause connection issues. You can either get someone to do this or do it yourself, but if you open the back of the TV and disconnect the wi-fi module and clean it with a small brush (something that wont ruin electronics) and clean the connectors it should fix the issue. I have had my TV for 3 years and since its mounted the dust accumulates. WARNING: Do this at your own risk, I am not an expert of any kind but it worked for me.
Interesting! That's the first time I've heard this fix
I'm glad to hear that dust could be an issue. I'm at my absolute wits end with this tv. I'm trying the fix in the video first, but if this doesn't work, hopefully that will.
@@Wolfchant17 Have you tried this yet?
@@marimartinez4607 Unfortunately, the trick that I watched in this video did not help me at all. However, I kept looking into it, and discovered that there is a common manufacturing error where they crimp the ribbon cable of the wifi module, and that can cause issues as well. You will need to open the tv up, and flatten out the cable as best as possible, being VERY careful not to pull the ribbon cable out of the module, then just tape it back down. There is some blue tape that holds that cables together, that can be carefully cut off to make uncrimping it easier. It's not hard to do, just takes some patience. Since I did that, I have not had any issues with it not finding my wifi signal. Hope this helps, let me know if there is anything else i can do.
@@Wolfchant17 this is ridiculous to all those reading this do not try it there is no technical nor common sense approach here. Seems that you're unplugging the tv in the process and that is what is fixing the problem, unplugging is the same as rebooting a laptop and that will usually solve the problem (yes the internet side of your TV is a computer)
Worked like a charm thanks man, @LG SHOULD BE GREATFULL!
This first happened to me about a year ago. At the time my tv was maybe a year old. I saw this same fix somewhere, tried it and it worked. Then a few days later it disconnected again and I have not been able to fix it since. I've repeated this several times and it still does not work. Thankfully I can access my apps through my Xfinity X1 remote, but it still pisses me off. My tv hasn't been able to update in over a year. I regret buying a LG.
Awesome fix. I had this tv for a couple years and this just happened to me. Your fix worked immediately. Nice job and thank you!
LG is fucking awful, never again buying this crap. Paid 1.4k for it too 😂😂😂
I hope this works. I’ve suddenly had the LG TV that I’ve had for 3 years drop internet connection. I would reset factory the tv each time which was a major pain. Finally decided to leave the TV on all night once it connected so kids would have access in the morning. I just did your suggestion and it worked!! Thank you!!
This really isnt a fix. This is just rebooting the wifi on the device. This doesnt work long term. The wifi devices on these tvs are just poorly designed.
This also fixed the issue of my LG TV not recognizing the remote! Even LG support or Costco couldn't help.
Awesoooome!
My LG tv was constantly disconnecting an reconnecting the internet connection. It is connected with an RJ45 cable.
Nothing worked to fix it until I opened it up and took out the circuit board and re-soldered the pins on the RJ45 connector.
That fixed it.
This helped immensely! I moved across the country and even after updated my zip and location, I still had my wifi dropping. What an easy fix! Thanks a million!
Good video and I hope it works for most people. However I found that my LG smart tv first started showing the wifi off error message and then started telling me that the LAN connection was not connected. I searched the LG site and found a recommendation to go into settings and TURN OFF Quick Start in General settings. I did that and now have no problem with LAN recognition AND my wifi finds numerous wifi networks. Hope this helps those for which the video does not work.
Thanks for this very simple, clear, easy to follow tutorial/fix. This bug has been driving me nuts over the past few months.
It didn't fix mine but thank you anyway. LG.... never again! The TV was less than 3 years old when the network started dropping and completely dead since 6 months ago. Now it's a stupid TV not a smart one.
Had my LG for at least a year and it started disconnecting. Thought it was my internet, router, etc… not all heros wear capes 🤙🏾 thank you and idk how you even thought of this but im glad you did lol
Hey thank you! Glad it helped you out!
following up to the follow up. 2 years later still working fine. I would say 1/20 times turning on the tv the wifi won't connect and turning the tv off and on again reconnects it. Thanks to everyone letting me know it worked/didn't work. I had no idea that many people would be looking for this fix! I'm jazzed it helped alot of folks and for the people it didnt Im sorry I wish I could give you more advice
Two years later and this video saved my tv! Because I was literally one more interruption from throwing a rock at my tv! You my good man are a gentleman and a scholar! Thank you for figuring this out!
I know right? I’ve suffered with this for over 3 years!!
Never again will I ever get an LG TV I've always got Samsung in the past never had any problems with any of those TVs
Based on the number of comments about this, I'm optimistic that this will solve my problem. Thank you for offering an alternative solution to the several I've already tried with no success. Appreciate it!
Hey fingers crossed I hope it works for you! It's a really odd mix of success and failure on here
@@Soupcan13 Update: It did not fix my issue. For what it's worth, I have an LG CX 77". I've tried hardwired straight to the TV, bypassing the stock Nic by using a USB one, and wifi. My router is just below the TV and tends to get the best speeds (even better than ethernet). I'm about 5 mins away from ordering an Apple TV 4K and never thinking about this again.
Did not fix mine either
Tried it - didn’t fix.
I was having this issue and just tried this method. Fingers crossed.
Thank you so much!
I tried everything imaginable for four days. Turned to UA-cam and found you. This works! You restored my sanity. God bless you!!
That worked! cant believe they have made an update as I have been cursing this TV every time I try to use it.
You're the real MVP!!! Thank you so much.. I was upset and thought I was going to have to buy a new TV. You saved me a few hundred dollars!! Thank you, thank you, thank you!!!!
Hey that's awesome news! Glad it worked for you!
Thx man! Shame on lg for not releasing an update
Man, I'm getting this "no signal" message when I turn on my tv, randomly. But I unplug then replug the HDMI from the cable box and it solves the issue until one day randomly, I turn on the tv and it happens again. I have internet, just the cable gives the "no signal". Anyone else have this problem?
I am having the same problem! Any luck so far for you?
@@mikejohnson2173 It was the cable box itself. I received a new box that was defective. Cable company gave me a new hdmi but I already replaced it with the old defective box but not so sure if that could be the reason. Hope this helps Mike.
lol I feel like I didn't explain well enough. my old box was defective, but the new box the cable company gave me was also defective, wasn't until I receive the 3rd box and replaced 2 hdmi cables the issue was resolved.
The TV dropping the Internet periodically is that a sign that the chip the Internet chip is bad?
FIXED Try this method…. Settings, all settings, general, additional settings and turn off quick start so the button is then grey. Hope this helps ❤ it’s definitely sorted my 65” LG out
Lol this has been happening for months now and i thought it was my TV. Just happened as im typing this comment and i said “let me search this problem on UA-cam” and your video pops up.. hopefully this works, such an inconvenience.
Wow! You've just fixed my TV here in England. I have a fast internet connection, my TV, which uses wireless, would buffer every 20 seconds or so. I figured it was a physical issue with the wireless receiver.
I tried your suggestion with little to no hope, seemed like a long shot, but it blummin worked!!
Thank you so much. I'm amazed!
Awesome!
I think this caused by upgrading kept going because it has been okay then suddenly happened like a few months later.
Well I’m giving this a whirl. I’ve had mine for about 10 months and it’s been doing this for the past 2 weeks! Thank u fingers crossed this works!
You can do it!
Very much appreciate this. I thought it was my internet but everything else was running fine EXCEPT my LG tv. Fixed the problem so big thanks for helping with the headache
Of course! I'm glad it worked!
Worked like a charm. Why would these companies put software on here that craps out like this.
I just had the tv for one month and already started having wifi issues. Good thing I followed your steps and my connection is back! Hopefully for good!!
Hey that's Awesome! I'm glad it helped!
Further to my previous comment: LG sent a guy to my house today to fix the problem. I have a 49UK7550PTA model and the guy told me that the problem with older LG's like mine (late 2018 in my case) is caused by a connector on the end of a ribbon cable that attaches to the green circuit board. When the TV gets hot, things expand sufficiently for the connector to get a bit loose, and the poor contact is why the TV loses its WiFi connection. He just swapped the whole cable and connector out for a newer one with a different design that is not subject to the expansion problem. All good now. For anyone in Australia: you can get this done even if your TV is out of the guarantee period - as mine is - because you're protected by Aussie consumer law. Just get on the online chat with LG support and they'll send someone out.
Thankyou. You just saved me from throwing my remote control at the TV in anger. Turned it on to see it had disconnected from the WiFi and whenever I tried to reconnect it just kept showing an error. A quick Google and I find this video.. and it worked perfectly!
Awesome news! Glad it worked for you!
Ok so we shall see.. i hope it works because its been driving me crazzzzy for almost a month now.
Thank you! Another video suggested unscrewing the back and unscrewing the modem. Looked like a nightmare. Tried this and it worked immediately! Thanks!
Nice! Always cool when an easy fix works
imma have to do that cause i did this video worked for about a month but its not working as much anymore guessing something wrong with sensor
Works temporarily, then will revert back. Only real solution is to get rid of LG Smart Tv, which I did about 2 months ago, replacing with Samsung. Much better in every way.
This is the best comment. Folks think this fix works permanently, but it doesn’t. As I mentioned in a previous post, this reconnects your WiFi for sure, but it doesn’t lasts. More importantly, you shouldn’t have to do this and LG knows this. It bothers me when manufacturers know they have a defect and won’t do they right thing and correct it, or give me a tv that works correctly, or give me money to buy a tv that works correctly.
This does not work, don’t waste you time
At all
Three years later and this is STILL helping people. Just gave it a shot.
giving this a shot but im optimistic! thanks for taking the time to post
I hope it works for you! The connection thing was driving me friggin crazy. So far so good
did it work
I bought my TV in 2019 (same exact menu options you have, but remote a bit different) and it just started having this problem in the past 6 months. I would reset my internet gateway, restart the TV, etc, and that would seem to work for a bit but it would inevitably start doing this again. Just tried this and so far so good. Will update in several hours.
So, this fix didn't last for me...unfortunately.
Same. My LG is more than 5 years old but we've never had any issue with it. About a month ago it started dropping the wifi. At least this fix continues to 'work' in that I'm able to connect to wifi when needed and watch whatever for the evening. That's something!
This has been driving me crazy for MONTHS! Thank you
It doesn't work. In my case still shows wi-fi off...
Omg!! I just got my LG and was seriously about to take it back for dropping Wi-Fi connection. You saved me the trip! Thank you!!
Nice! Glad to hear it helped!
Tired it. Still saying WiFi is turned off 😩
I did this and it still disconnecting. The most annoying tv ever a waste of money!
What if youre like in a other country like some where in south america?
This is not working for me, I hate this tv!!!!
Hopefully this works. I've changed my TV to a wired connection and it was still disconnecting. Fingers crossed 🤞🏾
Anyone know of any newer 'fixes'? Streaming apps are still buffering after doing this. Internet is generally fine, everything else I have is connected and internet is super stable for them.
Did you ever figure yours out, on mine Netflix works fine but every other app including lg channels says no signal
Fixed it.....for about 2 hours 🤦🏽♂️
As much as I hoped, this fix did not work for me. LG connection still sucks. Am happy so many were helped.
2:51 Tried this and didnt work. It turns out the most common widespread problem for these LG tv's saying 'wifi not found or connected' is the wifi module being kinked or having dust. (There's lots of blogs and videos on hiw to clean it) I took off the back of mine, blew some compressed air and it worked like a charm.
I think I might be the only one but this didn’t work for me 😭
I’m ready to throw the TV in the bin… LG are sending a tech out but said if it’s deemed my fault I have to pay for repair and parts 🙄 idiots
Ever any luck
Thanks for the idea, but it doesn't seem to work for me. Looking forward to that LG customer service call (said no one ever).
Yeah it's pretty hit or miss. Sorry it was a miss for you 😦
Didn't work.
Tried it with hopes, made my TV faster I think? But dropped internet again. No longer buying LG products because of this and smart TV apps keep becoming unsupported.
Yeah this video has totally opened my eyes to how many people were effected by this. Never buying an lg tv again
@@Soupcan13 it used to be all I had bought but seeing different models have this issues is a huge red flag. If they wanted to protect their company they should offer a bug fix. I'm sure it's simple on their end.
Thank you! So far so good. I am really disappointed with LG. So many issues!
I DO IT . BUT STILL NOT CONNECTED 😭
Thank you so much the information you have given has done the trick, I was experiencing Wi-Fi connection problems before I couldn’t put in my password now after doing exactly what you have suggested everything is working fine now , my Wi-Fi is now connected My TV is now working great, you have made me so happy 😃 what an easy video to follow you certainly did a great job thanks again buddy 👍
I just found this! Fingers crossed it still works...I've been losing my mind with this issue! Thank you sir!
didn't work for me
Hey man. Thanks for the tips. I have this tv for 4 years and suddenly keep dropping me out every 5 mins.