ASAP IS A SCAM! We are having issues with them right now. They didn’t cancel our tickets and was forcing us to use it. When we try to book they said they would look into it. Today they told us our tickets actually expired. What??? How could this have happened?!
Got scammed by asap tickets too.I was charged 154$ for ticket protection and 35$ tip without my authorization.Then the airline cancelled my flight they charge me 250$ to process the refund.Please stay away from asap tickets
Gillian, sorry to hear about your Asap Tickets issue. If you ever wish to share your experience about any company on our website, you may follow this link: www.pissedconsumer.com/post-complaint.html
Here's another problem..... I was trying to buy tickets direct from Turkish Airways so my wife could fly to Odessa Ukraine in mid September. The Turkish Airways (TA) website was broken and kept rejecting my multiple attempts to book and buy the round trip tickets. . I then called TA's New York Office several times but could never get a real person on the phone or any call back to book and buy the tickets. I emailed TA several times and no response..... then wrote them a letter and dropped it in the mail.....OK.... One month later I heard back from TA asking "Is there something that you need?" By the time the TA letter had arrived I had made reservations through ASAP for the trip....My takeaway is that an "intermediary" like ASAP reduces the obvious incompetence of an airline like TA....If my wife could take a train from Denver, CO to Odessa, Ukraine I would put her on a train...If TA's customer service is so bad that a traveler can only book a flight through ASAP...in what condition are their planes? And that question is not reserved for TA and ASAP but for the entire Airline and Travel industry!!!!????........ Think twice maybe more than twice before traveling anywhere now.
I'm looking up information on ASAP tickets because I tried using them a couple years ago and what they advertised isn't what I was going to get. I seen their ad $500 +- for a trip to Manila. I figured it was to good to be true. When I clicked it and an operator called me and said my flight would cost $2000 +- I'm like what no way I can get it cheaper on priceline. I asked them about their cheap flights advertising and they said those were special promotion flights and limited. (It was a long time ago and that's what I remember. but don't know for sure what she told me. I'm like ok how do I get one of those. I after some double talk I just hung up. I booked with priceline.)
If this is how the Airline and travel companies have operated throughout the pandemic they have made a fortune via Covid. In college I promoted and sold 250 seats on a flight I booked (the entire plane) US to Amsterdam....Long story, I was successful but lots of hurdles to jump over. I remember having all the ticket money in my bank account collecting interest and thinking wow this is a great business..... and obviously even a better business if you can defraud people as has been done to this woman. ..
I am dealing with this now . They want me to let them charge my credit card $275.00 to receive a refund of $950 . Why would I give you more money to get my own money back ? I don't know how this company is still in business .
Avoid ASAP Tickets at all costs, no matter how much discounted/deal tickets they promise. The representative does not have any clue on the valid flight routes in the context of passenger nationality, visa requirements in the (2/3 hours) layover Airports. For example with expired US VISA wrong route suggested from US to India was via London Heathrow Airport. Stay away and save your hard earned money!
Let’s all get together and call them non stop for complaints for what they did to all of us . Refusing to refund our tickets even if it wasn’t our mistake but theirs . Let’s make sure other people know how bad they are as a business and how they take advantage of people . After they get your money , they refuse to answer your calls or emails . Let’s clog their phone lines so that they cannot victimize other people . The owner should be ashamed of himself. I watched his interview on you tube and his name is ALEX WEINSTEIN .
Always book direct with Airlines refund issue Please report to www.transportation.gov/airconsumer I did and this is why " This responds to your communication regarding EVA Airways and ASAP Tickets.com. The U.S. Department of Transportation seeks to ensure that all airline passengers are treated fairly. Complaints from consumers are helpful to us in determining whether the airlines are in compliance with our rules and to track trends or spot areas of concern that warrant further action. Based on the information you have provided, your complaint appears to fall under the Department's rules. We will forward your complaint to the airline and ask the company to respond directly to you with a copy to us. Airlines are required to acknowledge receipt of a consumer complaint within 30 days and provide a substantive response to the complainant within 60 days. We will review the airline's response. If you need to contact me, please include your name and case number (see above). I will make every effort to reply to your message within one business day. If our review of your complaint and the response from the company discloses a potential violation of our rules, we may pursue enforcement action. Generally, we pursue enforcement action on the basis of a number of complaints which may indicate a pattern or practice of violating our rules. Your complaint may be among those considered and may lead to appropriate enforcement action including the assessment of civil penalties. However, we have no authority to order compensation for individual complainants. We have entered your complaint in our computerized industry monitoring system, and it will be counted among the number of complaints filed against this airline in our monthly Air Travel Consumer Report. This report allows consumers and air travel companies to compare the complaint records of individual airlines and tour operators. The data in this report also serve as a basis for rulemaking, legislation and research. Consumer information for air travelers, including the Air Travel Consumer Report and our pamphlet Fly-Rights, a Consumer's Guide to Air Travel, can be found on our website: www.transportation.gov/airconsumer. Thank you for taking the time to contact us.
ASAP IS A SCAM! We are having issues with them right now. They didn’t cancel our tickets and was forcing us to use it. When we try to book they said they would look into it. Today they told us our tickets actually expired. What??? How could this have happened?!
Hi did you have a response yet?
Got scammed by asap tickets too.I was charged 154$ for ticket protection and 35$ tip without my authorization.Then the airline cancelled my flight they charge me 250$ to process the refund.Please stay away from asap tickets
I got scammed from ASAP ticket for $1,100 and plan to follow-up report to attorney general.
Absolutely! Scammer company! DO NOT USE THEM
Dimitar, have you ever dealt with Asap Tickets?
My situation is exactly the same as yours. I have been passed from person to person and I am tired of this. I will look into small claims court.
Gillian, sorry to hear about your Asap Tickets issue. If you ever wish to share your experience about any company on our website, you may follow this link: www.pissedconsumer.com/post-complaint.html
Here's another problem..... I was trying to buy tickets direct from Turkish Airways so my wife could fly to Odessa Ukraine in mid September. The Turkish Airways (TA) website was broken and kept rejecting my multiple attempts to book and buy the round trip tickets. . I then called TA's New York Office several times but could never get a real person on the phone or any call back to book and buy the tickets. I emailed TA several times and no response..... then wrote them a letter and dropped it in the mail.....OK.... One month later I heard back from TA asking "Is there something that you need?" By the time the TA letter had arrived I had made reservations through ASAP for the trip....My takeaway is that an "intermediary" like ASAP reduces the obvious incompetence of an airline like TA....If my wife could take a train from Denver, CO to Odessa, Ukraine I would put her on a train...If TA's customer service is so bad that a traveler can only book a flight through ASAP...in what condition are their planes? And that question is not reserved for TA and ASAP but for the entire Airline and Travel industry!!!!????........ Think twice maybe more than twice before traveling anywhere now.
They were forcing me to purchase TICKET PROTECTION! Or i couldnt buy the ticket !
I'm looking up information on ASAP tickets because I tried using them a couple years ago and what they advertised isn't what I was going to get. I seen their ad $500 +- for a trip to Manila. I figured it was to good to be true. When I clicked it and an operator called me and said my flight would cost $2000 +- I'm like what no way I can get it cheaper on priceline. I asked them about their cheap flights advertising and they said those were special promotion flights and limited. (It was a long time ago and that's what I remember. but don't know for sure what she told me. I'm like ok how do I get one of those. I after some double talk I just hung up. I booked with priceline.)
If this is how the Airline and travel companies have operated throughout the pandemic they have made a fortune via Covid. In college I promoted and sold 250 seats on a flight I booked (the entire plane) US to Amsterdam....Long story, I was successful but lots of hurdles to jump over. I remember having all the ticket money in my bank account collecting interest and thinking wow this is a great business..... and obviously even a better business if you can defraud people as has been done to this woman. ..
That was some party
I agree with you they need to be shut down now
I am dealing with this now . They want me to let them charge my credit card $275.00 to receive a refund of $950 . Why would I give you more money to get my own money back ? I don't know how this company is still in business .
How have you tried to resolve your issue with Asap Tickets?
@@traveltalk8894 Many times . I just keep getting passed off to different agents with no resolve . Nobody calls back .
Avoid ASAP Tickets at all costs, no matter how much discounted/deal tickets they promise. The representative does not have any clue on the valid flight routes in the context of passenger nationality, visa requirements in the (2/3 hours) layover Airports. For example with expired US VISA wrong route suggested from US to India was via London Heathrow Airport. Stay away and save your hard earned money!
Let’s all get together and call them non stop for complaints for what they did to all of us . Refusing to refund our tickets even if it wasn’t our mistake but theirs . Let’s make sure other people know how bad they are as a business and how they take advantage of people . After they get your money , they refuse to answer your calls or emails . Let’s clog their phone lines so that they cannot victimize other people . The owner should be ashamed of himself. I watched his interview on you tube and his name is ALEX WEINSTEIN .
I an still under the process of complaining can any body help me out they have stole from. 4000 us dollors
Have you have any issues with score big or Out of This World Tickets? Cause it’s my first time doing this for a concert and I’m just nervous 😂
I got scammed by asap tickets ! They did not give me my refund !!
Has anyone ever contacted BBB?
The worst company ever!!@
is this law suit still ongoing I will like to join
Asap tickets are fraud they have showed Mre different tickets and book me totally different
Khawaja, what's your issue with Asap Tickets?
I agreed my family got a bad experienced at ASAP ticket .L
She right I am agree, p
That what happen to me know
What has happened?
They are scams
Always book direct with Airlines refund issue Please report to www.transportation.gov/airconsumer I did and this is why " This responds to your communication regarding EVA Airways and ASAP Tickets.com. The U.S. Department of Transportation seeks to ensure that all airline passengers are treated fairly. Complaints from consumers are helpful to us in determining whether the airlines are in compliance with our rules and to track trends or spot areas of concern that warrant further action.
Based on the information you have provided, your complaint appears to fall under the Department's rules. We will forward your complaint to the airline and ask the company to respond directly to you with a copy to us. Airlines are required to acknowledge receipt of a consumer complaint within 30 days and provide a substantive response to the complainant within 60 days. We will review the airline's response. If you need to contact me, please include your name and case number (see above). I will make every effort to reply to your message within one business day.
If our review of your complaint and the response from the company discloses a potential violation of our rules, we may pursue enforcement action. Generally, we pursue enforcement action on the basis of a number of complaints which may indicate a pattern or practice of violating our rules. Your complaint may be among those considered and may lead to appropriate enforcement action including the assessment of civil penalties. However, we have no authority to order compensation for individual complainants.
We have entered your complaint in our computerized industry monitoring system, and it will be counted among the number of complaints filed against this airline in our monthly Air Travel Consumer Report. This report allows consumers and air travel companies to compare the complaint records of individual airlines and tour operators. The data in this report also serve as a basis for rulemaking, legislation and research. Consumer information for air travelers, including the Air Travel Consumer Report and our pamphlet Fly-Rights, a Consumer's Guide to Air Travel, can be found on our website: www.transportation.gov/airconsumer. Thank you for taking the time to contact us.