Wow!!! Thank you, jerry. I hope that someone in Volkswagen sees this video and promotes you to head of customer service. This is a fantastic help. Yes, we all have the manuals for our new cars, and yes, the sales man went through some of the screen settings but this video is priceless!! WELL DONE!!! With all of the resources that VW have it begs the question, ‘ why haven’t VW made this video??’ Their video didn’t help at all. This is the first one of your videos that I have seen and it’s exhalant, I can’t wait to see your other videos. Thanks again Jerry from Wales in the United Kingdom, on the other side of the world. Kind regards . . . Andy
Hi I've just filled in a 'new car' questionnaire, I've told them that their video on the display is no good and I have told them about your video and how good it is. I'll be interested if they come back to me. I'll be searching for videos on how to connect the phone to the tracking service now. Thanks again for your help. all the very best . . Andy @@JerryPanandCars
Many, many thanks! I've learned a lot which would have taken me much time sitting in the car in front of my house, clicking through menus. Now I know which ones are worth checking! 🙂
Thank you allot because I learned many things that I didn't know about my car Passat GTE 2020! It is almost same as your car! You saved me for lot of headache! 😂😂🙏🙏
You can push the volume all the way down. Your media volume will be zero. To mute the navigation guidance, you need to mute it in Navigation screen or mute it when the system is doing navigation announcements
@@JerryPanandCars Got it! Thanks so much Jerry, you have no idea how beneficial these tutorials have been to me. As a 'senior' learning new technology can be challenging, but these videos make the learning process so much easier. Very grateful to you,
Thank you for the video. On my VW 2023 the infotainment always comes on when I switch on the ignition. The music or radio starts to play depending on what was playing before I turned the ignition off. Can it be turned off? It was not the case on an older VW.
Very good tutorial. Can you answer me one question please? I have the same display on passat, and sometimes when turning the car on, it starts just to loading the user and I can not do anything. I can not opet media, app, listen radio or anything. It just go loading and nothing. When I turn off my car it starts normal but sometimes it continues. What could it be? Thank you very much.
Thank you for the video, very useful. One question: Does standard Discover Media support Apple Car by usb cable or I need to buy Apple car wireless optional? Volkswagen website isn't clear... for example the Touran configurator says that Discover Media has only 1 USB port and it isn't clear it supports apple car by this usb port... It seems I need to buy the Apple car Wireless option and a 2 port USB
Thankyou for the tutorial, very helpful . A technical question if you dont mind. I just purchased a 2018 troc, the deadlocks do not come on when i single or double press the lock remote. Is this easy to reprogram or do i need to go to vw. Thanks again
@JerryPanandCars no probs, thankyou. Vw issue I think as new batteries. Thought there was a programe on car called safe lock incase there was children in which took deadlocks off
I have one question. I have a VW Arteon 2023 year. When I press the button to speak on the steering wheel, the screen says that the function is loading and then nothing happens... when I press the same button for a longer time, the assistant from the mobile phone answers (siri/iPhone).I don't know how to activate the VW voice assistant?
@@magdalena.zvonimirkaras it may not be available on your car. The voice command is only available if your local specification says so. Like in NZ, all the early T-roc & Polos never have that feature
Hey Jerry, fellow kiwi here. I've found our touch screen on our 2018 Tiguan is not responding well in the middle of the screen but its intamitent. I've read a hard reset can help, do you know how to do that?
I have a 2023 VW Atlas. When you turn off the ignition it unlocks. Does it only unlock one door or all doors. And can you change that to not unlock any doors. I don't always exit the vehicle right away.
Check if your vehicle's setting menu in opening and closing: ua-cam.com/video/2E46s3HGPTE/v-deo.html We don't have Atlas in New Zealand. I'm not sure if there is a setting for that or not.
Thank you! I am from Canada and we have almost identical Media Screen. However I have a quick question, if I am connected to Carplay, from the cockpit screen, am I able to navigate through the phone to make calls? or should I switch to the phone Bluetooth option to access it? I want to makesure that I don't take my hands off the steering wheel but to navigate using the buttons on steering to attempt and navigate through my contacts to make calls
You can only use buttons on steering to go through contact lists when Bluetooth is connected. If you have connected Apple CarPlay, you need to either go to media screen or use SIRI command.
@@JerryPanandCars Thanks Jerry! Yes, just tried. You are absolutely right! Also just one question. My heated Steering wheel and Driver side heated seats are automatically turned on everytime I start the engine. I have to keep manually switching it off. Is there a setting to switch off rather than I keep switching it off everytime?
@@JerryPanandCars I figured it out! Once you turn on the engine, you have to switch off the heated steering wheel and heated seats and turn off the engine within 10 minutes for it to save as per the last user!
Thanks a lot for these detailed information. Just got my new Passat, and was a little bit lost 🤔 One question remains: I'd like to display at the same time the navigation map and the radio information like the title of the song that is playing. How can I do?
Have a 2023 Volkswagen Tiguan. My classic iPod won't connect with c cable to c port or headphone jack to c port. Do you have any suggestions to help. Thank you
Thanks, helpful. I'm trying to figure out the navi. What if typing in Bellingham like on the video gives you 1. All 200 addresses in Bellingham and 2. after adding 'Road' all 100 addresses in all the towns which have the word 'Bellingham' and 'road' in it? I'm stuck on this, how to add both town and street on the search?
I believe you can keep typing the suburb detail or city detail after Bellingham road. Anyway, I will do a video on the new VW navigation system in the future
@@JerryPanandCars You can keep on typing, but it kind of gets confused if there is a name of a town in the name of the street. Often the house number here is before the street name, and this seems to confuse it even more (in Germany the number is always after).
Can you help me? I have a Passat B8 2020, my infotainment show that I have on "maximum private sphere" and i can't change this setting off. How I can make?
Hi! Im testdriving a used 2018 passat and it has an older model of this radio. It dosnt have the "source" or band icon for switching betwen FM AM and DAB (if it even has it). Any idea why is that? Cant find an awnser on google. Thanks for all the help.
Centre console, if there is a round switch, turn it to change drive mode. If no round switch, gear selector on D is normal, push it towards the back to switch to S sport.
🛑🛑 16,50 with all thanks to your helpful video, but about the assistent, you said you'll explain it in other video, but I couldn't find this one! Do you already made this video, about the assistent or not yet? Thanks!
Main drawback of the infotainment system is continues play of songs arranged in different folders is possible in it. Hence it is reaniered to sellect folders one after another that is not easy while driving. Hence only practical option is random play, that is bad
This saves me hours of trial and error in my newly bought Tiguan. Thanks😀
Wow!!! Thank you, jerry. I hope that someone in Volkswagen sees this video and promotes you to head of customer service. This is a fantastic help. Yes, we all have the manuals for our new cars, and yes, the sales man went through some of the screen settings but this video is priceless!! WELL DONE!!! With all of the resources that VW have it begs the question, ‘ why haven’t VW made this video??’ Their video didn’t help at all. This is the first one of your videos that I have seen and it’s exhalant, I can’t wait to see your other videos. Thanks again Jerry from Wales in the United Kingdom, on the other side of the world.
Kind regards . . . Andy
Thank you so much for the support! That means a lot to me. Glad this was helpful!
Hi I've just filled in a 'new car' questionnaire, I've told them that their video on the display is no good and I have told them about your video and how good it is. I'll be interested if they come back to me. I'll be searching for videos on how to connect the phone to the tracking service now.
Thanks again for your help. all the very best . . Andy
@@JerryPanandCars
Many, many thanks! I've learned a lot which would have taken me much time sitting in the car in front of my house, clicking through menus. Now I know which ones are worth checking! 🙂
Thanks for the support:)
another great video - so much easier than reading the VW manual
Thanks!
Many, many thanks for this video. The user manual screws my head but your video clears it again
Thank you allot because I learned many things that I didn't know about my car Passat GTE 2020! It is almost same as your car! You saved me for lot of headache! 😂😂🙏🙏
Thanks for the comment. Glad it helped.
Wish you talked about driving modes and went on details
Another comprehensive explanation and easy to follow tutorial of these features. Thanks Jerry!👍
Thanks for your support!
A very good tutorial but how do I cancel favourites in the navigation setting please?
How do you mute the radio when you switch apps. Turn off but have nav etc open
You can push the volume all the way down. Your media volume will be zero. To mute the navigation guidance, you need to mute it in Navigation screen or mute it when the system is doing navigation announcements
Excellent! A question - How do I turn on the interior door light so that it illuminates when the door is opened? I have the 2023 R Model.
Thanks.
The light switch is on the roof by the interior lighting. Depress the one showing “car” sign.
@@JerryPanandCars Got it! Thanks so much Jerry, you have no idea how beneficial these tutorials have been to me. As a 'senior' learning new technology can be challenging, but these videos make the learning process so much easier. Very grateful to you,
@@CraigBadcock Thanks for the comment. Glad it is helpful. That’s the cool part of internet and UA-cam :)
Thank you for the video. On my VW 2023 the infotainment always comes on when I switch on the ignition. The music or radio starts to play depending on what was playing before I turned the ignition off. Can it be turned off? It was not the case on an older VW.
Press n hold the on/off button to switch off before you turn off the ignition.
Congrats on 2k subs!! ☺️👍
How can add Lane Guidance in VW Navi.
Wenn I driving multiple line road ,
Is it possible to see which line I need to use ?
I don't think that is possible.
Very good tutorial. Can you answer me one question please?
I have the same display on passat, and sometimes when turning the car on, it starts just to loading the user and I can not do anything. I can not opet media, app, listen radio or anything. It just go loading and nothing. When I turn off my car it starts normal but sometimes it continues. What could it be? Thank you very much.
Not sure honestly. You may need to get a dealer to check it.
Thank you for the video, very useful. One question: Does standard Discover Media support Apple Car by usb cable or I need to buy Apple car wireless optional? Volkswagen website isn't clear... for example the Touran configurator says that Discover Media has only 1 USB port and it isn't clear it supports apple car by this usb port... It seems I need to buy the Apple car Wireless option and a 2 port USB
Thanks for the support. You can use CarPlay with a cable. Some vehicles have wireless CarPlay also but this depends on your local specification.
Thankyou for the tutorial, very helpful . A technical question if you dont mind. I just purchased a 2018 troc, the deadlocks do not come on when i single or double press the lock remote. Is this easy to reprogram or do i need to go to vw. Thanks again
Key battery low? Otherwise it could be an issue with central locking. I’m not sure.
@JerryPanandCars no probs, thankyou. Vw issue I think as new batteries. Thought there was a programe on car called safe lock incase there was children in which took deadlocks off
@@markgibson3668 oh I see. Now I understand. Search program VW key with new battery on UA-cam you will find the way to connect the vehicle.
This is so helpful, thank you so much for making this video.
I have one question. I have a VW Arteon 2023 year. When I press the button to speak on the steering wheel, the screen says that the function is loading and then nothing happens... when I press the same button for a longer time, the assistant from the mobile phone answers (siri/iPhone).I don't know how to activate the VW voice assistant?
@@magdalena.zvonimirkaras it may not be available on your car. The voice command is only available if your local specification says so. Like in NZ, all the early T-roc & Polos never have that feature
Hey Jerry, fellow kiwi here. I've found our touch screen on our 2018 Tiguan is not responding well in the middle of the screen but its intamitent. I've read a hard reset can help, do you know how to do that?
Press and hold the on/off button may help. Or just go into the settings and do factory reset.
I have a 2023 VW Atlas. When you turn off the ignition it unlocks. Does it only unlock one door or all doors. And can you change that to not unlock any doors. I don't always exit the vehicle right away.
Check if your vehicle's setting menu in opening and closing:
ua-cam.com/video/2E46s3HGPTE/v-deo.html
We don't have Atlas in New Zealand. I'm not sure if there is a setting for that or not.
Thank you! I am from Canada and we have almost identical Media Screen. However I have a quick question, if I am connected to Carplay, from the cockpit screen, am I able to navigate through the phone to make calls? or should I switch to the phone Bluetooth option to access it? I want to makesure that I don't take my hands off the steering wheel but to navigate using the buttons on steering to attempt and navigate through my contacts to make calls
You can only use buttons on steering to go through contact lists when Bluetooth is connected.
If you have connected Apple CarPlay, you need to either go to media screen or use SIRI command.
@@JerryPanandCars Thanks Jerry! Yes, just tried. You are absolutely right! Also just one question. My heated Steering wheel and Driver side heated seats are automatically turned on everytime I start the engine. I have to keep manually switching it off. Is there a setting to switch off rather than I keep switching it off everytime?
@@fuzooli sounds like a problem if those functions automatically come on. They should stay off when you start the car.
@@JerryPanandCars Thank you! I will check it with the dealer!
@@JerryPanandCars I figured it out! Once you turn on the engine, you have to switch off the heated steering wheel and heated seats and turn off the engine within 10 minutes for it to save as per the last user!
Thanks a lot for these detailed information. Just got my new Passat, and was a little bit lost 🤔
One question remains: I'd like to display at the same time the navigation map and the radio information like the title of the song that is playing. How can I do?
Unfortunately, this system cannot do "dual screen" which means you can only display radio or navigation alone.
Thanks!
Thank you, very thorough
Have a 2023 Volkswagen Tiguan. My classic iPod won't connect with c cable to c port or headphone jack to c port. Do you have any suggestions to help. Thank you
Good question. I have never tried iPod on this device at all. You may have to download everything onto an USB storage then play music files via USB c.
Great video to use Discover Media , anyway to install youtube ?
Thanks.
No third party apps can be installed unfortunately
Hey man quick question, My Arteon has already tyres configuration with winter tyres, how do i change into summer tyres? in the menu?
Car / Vehicle - Settings - Tyres
Thanks, helpful. I'm trying to figure out the navi. What if typing in Bellingham like on the video gives you 1. All 200 addresses in Bellingham and 2. after adding 'Road' all 100 addresses in all the towns which have the word 'Bellingham' and 'road' in it? I'm stuck on this, how to add both town and street on the search?
I believe you can keep typing the suburb detail or city detail after Bellingham road. Anyway, I will do a video on the new VW navigation system in the future
@@JerryPanandCars You can keep on typing, but it kind of gets confused if there is a name of a town in the name of the street. Often the house number here is before the street name, and this seems to confuse it even more (in Germany the number is always after).
Thank you just got my car and I’m clueless
Thank you
Can you help me? I have a Passat B8 2020, my infotainment show that I have on "maximum private sphere" and i can't change this setting off. How I can make?
Never come across that before. I guess you need to see the dealer.
So just to confirm.
My 2023 Arteon dont have the ambient lighting package.
So I cant even change the main color theme (blue) of my screens?
Main colour theme is not adjustable unfortunately
Is there anyway to lock the radio with a pin to prevent anyone from messing with the settings?
Not as far as I know.
Are you able to install the radio station Logos from a SD card in NZ T-Roc 2023
Unfortunately not possible. No SD card slots anymore.
The SD slots are there in the glove box
@@allanmclachlan9557 new versions have deleted the SD slots and CD player now. At least for the New Zealand version.
New NZ June 23. No CD but the 2 SD card slots are in the glovebox
Which model please?
I love your videoos
Hi! Im testdriving a used 2018 passat and it has an older model of this radio. It dosnt have the "source" or band icon for switching betwen FM AM and DAB (if it even has it). Any idea why is that? Cant find an awnser on google. Thanks for all the help.
Should find the FM logo on the left bottom and you can use that to change music source.
What’s the WiFi setting for in the settings section?
Not sure. I haven't needed to use that feature at all.
How do i use eco,sport etc. Tiguan allspace 2023?????
Centre console, if there is a round switch, turn it to change drive mode. If no round switch, gear selector on D is normal, push it towards the back to switch to S sport.
@@JerryPanandCars but how do I get eco??? Can't find it
No eco if you don't have the switch.
@@JerryPanandCars I guess I can stop searching then 😂 thanks 👍
Thanks
🛑🛑 16,50 with all thanks to your helpful video, but about the assistent, you said you'll explain it in other video, but I couldn't find this one! Do you already made this video, about the assistent or not yet? Thanks!
Thanks for the video. Sorry I haven't done one for the voice assistance. I will try to do one in the near future.
Main drawback of the infotainment system is continues play of songs arranged in different folders is possible in it. Hence it is reaniered to sellect folders one after another that is not easy while driving. Hence only practical option is random play, that is bad
Some brands I have dealt with did the same with songs in file or USB. It’s annoying for sure.
Wow - fabulous!!!
where can I find privacy system in t roc 2024
Not sure sorry
How can I play music or video from data card by card reader touch type c connection?
Honestly I haven’t tried it. It should be possible just to play music. Plug in and select music source to USB. Not sure about video.
do you have apple carplay on basic model?
Yes, CarPlay is available on all VWs in NZ
Why does it not work sometimes if I may ask?
My navigation says go to store but when I click shop it says error idk why
Never experienced that sorry.
Does this multimedia fit vw cc 2013
The 2013 VW will have a different system to this.
hi, where to find mode selection ?
Centre console physical switch. Otherwise you don’t have that function.
Can it fit mk5
Not sure. Most likely nope.
How do I get it activated with my iPhone?
Do you mean the Apple CarPlay?
Yes
How to find service histori
Service history is not kept in the system.
I’m older and instructions are too fast for me impossible to learn.
Hi there, you can use the speed setting menu on the right corner to adjust video play speed to 0.75. Hope that helps:)